Happy passengers. Lower operational costs.

Transcription

1 Happy passengers. Lower operational costs.

2 Fast. Easy. Retrofit. Self Bag Drop is key for a fast and efficient passenger handling process. Airports and airlines worldwide acknowledge the benefits of Self Bag Drop and the value it brings to their passengers. By equipping your existing check-in desks with Scan&Fly, you will be able to simplify and speed up the bag drop process. Happy passengers, more airport terminal capacity and lower operational costs are the result. Best Passenger Experience More capacity No queues + Easy operation = Happy passengers The benefit of fast. Type22 is dedicated to deliver the best passenger experience and Scan&Fly brings you what today s passengers want. Speed. Ease of use. No queues. Fun. And being in control over one s own journey. Surveys held amongst Scan&Fly users show that passengers find that Scan&Fly upgrades the quality of their journey. Get more capacity out of existing check-in facilities. Optimized for speed and reliability, Scan&Fly helps passengers to tag and drop their baggage within 60 seconds. Bag-drop-only takes no more than 15 seconds. Making journeys faster and more pleasant for passengers, airports and airlines. Lower Operational Costs Truly Retrofit Be smart. Achieve more, pay less. Performance and design. In a retrofit package. Lower your operational costs with Scan&Fly. No need to be concerned about high investment costs or extensive implementation works. Type22 offers a complete Self Bag Drop solution at the right price and even the possibility for pay per bag lease. Operational costs are reduced by up to 60% with a return on investment of around 18 months. Type22 reconsidered each detail of every internal component to maximize performance and minimize size. The patented design of Scan&Fly is so compact and light that it fits over existing airport check-in conveyors. The plug-and-play design enables overnight installation, with full BHS and DCS integration. No costly overhauls of airport infrastructure.

3 Operational flexibility Easy maintenance Scan&Fly is packed with functionality to support the one-stop, two-stop and combined Self Bag Drop process. Airports and airlines benefit from the operational flexibility presented by Scan&Fly, including the option to switch to manual desk mode. Scan&Fly connects seamlessly to multiple airline DCS s to support common-use operation and individual airline branding. Maintenance staff will love Scan&Fly for its designfor-maintainability. Every Scan&Fly has an integrated maintenance application that enables technical staff to diagnose and troubleshoot all Scan&Fly hardware, software and interface components. Secure The smart design of Scan&Fly incorporates a basic baggage check and restricts access by passengers to the baggage handling area. Smart sensors and weight statistic algorithms ensure a secure and tamper-proof process. Green Type22 strives to make a positive contribution to the environment. That is why Scan&Fly is designed with durability, low energy consumption and recycling in mind. The Graphical User Interface is easy and intuitive to use for passengers, and offers branding opportunities for the airport and airline. What passengers say about Scan&Fly: Scan&Fly is easy and very intuitive. It is cool. Fast and easy.

4 Scan&Fly, for a complete Self Bag Drop process Full package Fast and easy tagging Info&Fly Scan&Fly is much more than only hardware and software. The best passenger experience starts from the moment passengers check in online, all the way through to Self Bag Drop in the airport terminal. Type22 takes pride in its passenger process expertise and will ensure your passengers benefit from the best Self Bag Drop experience. We support you on all elements of the process. For example by providing signage, instructional videos, passenger surveys, host and maintenance training and Kaizen operational improvement sessions. Passengers rate Scan&Fly with an 8,4 (out of 10) To ensure the best passenger experience and fastest process time, Type22 redefined the bag tag. Complying to IATA standards, this new bag tag provides passengers an intuitive design that they instantly understand and are able to easily attach by themselves. It cuts the time to attach a bag tag in half, resulting in more happy passengers and a higher Self Bag Drop capacity. MIS For continuous improvement of the Self Bag Drop process, Scan&Fly comes standard with a Management Information System (MIS). This contains detailed statistics to make trend analyses on the performance of Scan&Fly. The MIS dashboard gives terminal and operational managers an overview of the key performance indicators for continuous optimization of the business case and streamlining of the Self Bag Drop process. This innovative mobile application supports hosts to deliver pro-active service to passengers. Info&Fly gives a complete overview of the live status of all Scan&Fly positions and sends push-notifications to the mobile device of airlines hosts about passengers who may need extra assistance. For example: weight allowance exceeded and bag tag roll nearly out of paper. Info&Fly has a positive contribution to the business case, allowing one host to monitor between six and ten Scan&Fly. With Info&Fly, hosts are always one step ahead. Info&Fly Take a look at our Vimeo channel with Scan&Fly video s:

5 Full operational flexibility Scan&Fly for one-stop: tag and drop a bag in under 60 seconds Scan&Fly for two-stop: drop a pre-tagged bag in under 15 seconds Scan&Fly for combined: mixed one-stop and two-stop Standard Optional Bag tag printer Claim tag printer Payment terminal Proximity sensor Two camera s The Scan&Fly process (one-stop) Agent and maintenance mode User and support license STEP 1 Passenger places bag on conveyor belt STEP 2 Passenger chooses language (optional) STEP 3 Passenger scans boarding pass STEP 4 Scan&Fly prints bag tag BHS and multi-airline DCS interface Passport reader Management Information System (MIS) Info&Fly STEP 5 Passenger attaches bag tag and confirms that bag tag is attached STEP 6 Bag is checked for weight and dimensions and transported into the BHS STEP 7 Passenger receives claim tag The Scan&Fly process (two-stop) STEP 1 Passenger places bag on conveyor belt STEP 2 Passenger chooses language (optional) STEP 3 Passenger scans boarding pass STEP 4 Passenger scans bag tag STEP 5 Bag is checked for weight and dimensions and transported into the BHS Scan&Fly for happy passengers at:

6 We chose Scan&Fly because of the small and sizeable design and low costs Dirk Hoornaert, Support Services Manager at Brussels Airport Passengers respond very well to Scan&Fly. They find the Self Bag Drop process quick and simple. Pedro Casimiro, Manager Ground Product and Processes at Brussels Airlines We chose Type22 as our partner for the live demo because of their Self Bag Drop expertise. Chris H W Au Young, Assistant General Manager at Airport Authority Hong Kong In the post-project phase Type22 helped us with a more effective passenger flow, a user-friendly bag tag and instruction video. They deliver a complete Self Bag Drop process and Brussels Airport really appreciates this. John Ceulers, Support Manager at Brussels Airport Scan&Fly offers a user friendly solution for capacity restraints in the terminal. We chose a combined process to give passengers with a pre-tagged bag the opportunity for an even faster Self Bag Drop. Jacques Morgenegg, Operation Manager landside at Geneva Airport Type22 is flexible, dedicated and is open minded. This results in a very good cooperation. Pedro Casimiro, Manager Ground Product and Processes at Brussels Airlines About Type22 Type22 delivers baggage handling products for airports and airlines to make hassle-free baggage handling become the standard. The company s products are simple to use and are designed to fit seamlessly into the airport environment. Visit for more information. Bart Houlleberghs Commercial Director b.houlleberghs@type22.aero