J4 M4 A408 S I PSO N R O A. J4a B A T H R O A D. Business T1, T2 & T3 T U N N E L. Business. Heathrow Airport T1 & T3. Terminal 1.

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1 Heathrow Airport Overview Slough Reading The West A B A T H R O A D M M5 J5 Jb A Dollar Thrifty H A T C H L A N E A0 HOL L O W AY L A N E A0 S I PSO N R O A D J M A7 J A T H E P A R K WAY M N London M5 J A A0 A0 T5 Short Stay Avis Budget Pod Parking Terminal 5 Heathrow Express Heathrow Connect Buses & coaches Hertz Enterprise Europcar National Alamo T5 Long Stay T, T & T Business T & T Short stay Central Bus Station Ja Business Parking Plus Heathrow Airport Terminal Heathrow Express Heathrow Connect Buses & coaches T U N N E L T Short Stay Terminal Heathrow Express Heathrow Connect Buses & coaches T Long Stay & Business B A T H R O A D Terminal Terminal T Short Stay A0 Avis Budget A T, T & T Long stay Sixt G R E A T S O U T H W E S T R O A D A5 A0 F A G G S R D T H E C A U S E W AY S T A I N E S R O A D 0km 0.5km 0mi 0.5mi km A A5.5km mi

2 Check-in Level 5 7 Security Excess Baggage Company Cafés Costa Coffee Bars and restaurants The Flying Chariot by JD Wetherspoon Airline ticket desk Travelex 9 Check-in Customs cash declarations Customs commercial exports Meeting point Outsize Baggage, 0 Postbox Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi Premium check-in 5, 7, Repack area Special assistance Telephone Baby care 7, Trolleys VAT refunds VAT refunds managed by Travelex Ticket desks Aegean Airlines Aer Lingus 5 Air Canada Air China Air New Zealand ANA Asiana Airlines Austrian 5 Avianca Brussels Airlines 5 Croatia Airlines 5 Egypt Air Ethiopian Airlines EVA Air LOT Polish Airlines 5 Lufthansa 5 SAS Scandinavian Airlines Singapore Airlines South African Airways Swiss International Air lines 5 TAP Portugal Thai Airways Turkish Airlines United Airlines

3 Level 5 (Check-in level) Along to 9 Commercial exports 0 Gates A A 0 mins Gates B B9 0 mins Terminal Gates A A 0 mins Gates B B9 0 mins Lounges A, B, B 5 7 Plaza Premium Security from Check-in Boots 9 Case Cath Kidston Dixons Travel John Lewis Sunglass Hut Ted Baker Thomas Pink WHSmith World Duty Free 0 Cafés EAT. 5 Bars and restaurants London s Pride by Fuller s The Gorgeous Kitchen 5 The Perfectionists Café Wondertree YO! Sushi Airline s Lounge A 7 Lufthansa Senator Lounge A Aer Lingus Gold Circle Lounge A 7 Plaza Premium paid facilities include shower, bedroom and spa Moneycorp 0 Travelex Commercial exports 9 Internet facility Pharmacy 9 Postbox Baby care Drinking fountain VAT refunds VAT refunds managed by Travelex

4 Level (Gates A A) Gates B B9 5 minutes walk Lounges B, B A A5 Terminal Along to 5 Plaza Premium Gates A A 0 minutes walk Multi-faith prayer room Bottega Veneta 9 Burberry Bvlgari Gucci 0 Harrods Harrods The Fine Watch Room Hugo Boss Cafés Ca puccino 9 Caviar House & Prunier Kurt Geiger 5 Michael Kors Mulberry Paul Smith 7 Smythson WHSmith 0 World Duty Free Bars & restaurants Caviar House & Prunier Seafood Bar 7 La Salle Leon Airline s Lounge A 5 Plaza Premium paid facilities include shower, bedroom and spa Lounge B near Gate United Club B United Global First Lounge B near Gate Air Canada B Maple Leaf Airline service desk Moneycorp Travelex Multi-faith prayer room Play area 5 Special assistance Ticket sales Baby care Drinking fountain

5 Terminal B (Gates B B9) 9 Air Canada Maple Leaf 5 United Club Gates B, B9, B7 7 Gates B B 0 mins Gates B B 0 mins Gates B B9 0 mins Boots WHSmith World Duty Free Caffè Nero Airline Lounge B 5 United Club Lounge B 9 Air Canada Maple Leaf Moneycorp Cash Machine Help point Internet facility Multi-faith prayer room Pharmacy Special assistance 7 Telephone Baby care Drinking fountain

6 Level from Passport Control 0 Boots Excess Baggage Company Caffè Nero, 7 M&S Simply Food SIM Local 9 WHSmith World Duty Free 5 Airline Car rental desk Ticket sales From International 9 0 Passenger area Public area United Club Plaza Premium 5 Airport 5, Baggage, 5, enquiries Baggage reclaim Moneycorp 9, Travelex, Cash machine Help point Internet facility Meeting point Pharmacy Telephone Heathrow Express, 0 Hotel by Bus 7 National Express 0 Baby care Drinking 9 fountain Tourist information Tourist services by British Hotel Reservation Centre From UK and Ireland Buses Taxis Terminals & Trains to London & Terminal, 5 T Short stay entrance

7 (onward travel) Ground floor Central Bus Station Terminals & Trains to London & Terminal, 5 Help point Taxi rank Bus stop Smoking area Ticket sales Hotel Hoppa T Short stay car park Bus and coach stop allocation Hotel by bus Hotel Hoppa 9 Staff buses 5 Airline crew Group travel Car rental (off airport) Dollar, Thrifty, Sixt Car rental (on airport) Avis, Budget, Europcar, National, Alamo, Enterprise, Hertz Car parking (off airport) 9 NCP Flight Path, Purple Parking, Purple Parking Business, Reeds Car parking (on airport) 5 Business, Business plus, Long stay, Help bus 9 0

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