Solutions. Author, Department Place, Date

Transcription

1 Solutions. Author, Department Place, Date

2 Ticket Quota And BSP Admin

3 Ticket Quota Every agency in India is allowed to issue ticket as per their ticket numbers allotted by every airline known as quota. Once the agency has consumed the number of allotted tickets by the airline for them automatically all ticket issue stop on that particular airline. Agency needs to request the concern airline for additional/fresh capping or quota for them.

4 Old Procedure Of Quota update Once the agency allotted airline capping is finished, than agency needs to contact the airline again for additional capping. Airline forwards the same request to Amadeus through Mail/Fax or SMS to increase the airline capping for the specified agency. Amadeus update the same manually through cryptic commands and revert the airline as same has been updated.

5 Need for the New product Old procedure was time consuming. Manual Cryptic entries increases the chances of manual error. Increased need for airlines to control agency ticketing. Numerous updates to be made in a day by the Amadeus office.

6 Ticket Quota And BSP Admin Ticket Quota Software was locally developed by Amadeus in 2001.This product has automated over 80 airlines in the Indian subcontinent and performs nearly 8000 updates a month.

7 Ticket Quota System

8 Airline will update the capping on the second Page

9 Features and Benefits Fast, efficient and time saving totally graphical Sends automatic acknowledgement to airlines once updates are done. An airline can request new limits for an agency or change the existing ones. The airlines can inhibit an agency in case of default. For the travel agencies, the update made by the airline is automatically sent as a queue message for information The product is available 24*7 and even post business hours The Agency Ticket quota can be updated via the SMS Technology of Mobile

10 Amadeus Switch Amadeus Switch is a solution which is aimed for travel agency staff to quickly learn the Amadeus entries. If a staff knows an entry on another GDS, they can simply type the entry on the interface of Amadeus Switch and automatically Amadeus Switch will show them the corresponding entry on the Amadeus system. Amadeus Switch reduces costs, training time and empowers a user to make an easy transition from using another GDS to Amadeus! Equipped with an online inbuilt Amadeus QRG for both booking and ticketing entries, the Amadeus Switch product can increase efficiency of staff since they don't need to waste time looking for corresponding Amadeus entries. 10

11 Amadeus solution allows any Amadeus enduser to send messages from the Amadeus system to any address anywhere in the world!

12 BENIFITS You will improve your customer service, and dramatically reduce confirmation calls and inquiries. Amadeus lets you send key travel information and messages directly from an Amadeus terminal. Send any type of document - itinerary, E-ticket itinerary receipt - Amadeus Display or free flow text. Simple to set up and use - no new training and software required No additional software or hardware is required making implementation immediate, and both products share features Increase your productivity - confirm and update information instantly Amadeus facilitate a seamless dialogue between you and your customers, improving your communication and productivity.

13 Send Free flow text

14 your itinerary

15 The script can also be used to send s

16 Once the script is configured you are able to send through the selling platform

17 Even screen capture function is available in the script

18 Other Features You can also take screen captures and send IEP/IBP and be sent through GUI format. Modification and be made on the same Itinerary can be sent in different European languages E mail address can be pulled from Customer Profile

19 Thank you.