VARIBLE COMMISSIONS OVERVIEW

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1 VARIBLE COMMISSIONS OVERVIEW The BSPConnect Variable Commission System provides the airline with the ability to audit commissions. These may be simple or complex, based on route, agent and also: A. Commission rates can vary by either document type (OPTAT / ET / Manual), or by One Way / Return / PTA B. Further adjustment by Gross Fare level or Fare Basis Variable Commission matrices can be established by each airline. Tickets in each Hand-Off-Tape (HOT) are audited against the Variable Commission Deals. Adjustments are automatically generated as ADM/ACM transactions, ready to be transmitted to the BSP for the following billing. System Features Each time a HOT file is loaded, the tickets are validated against the Variable Commission Deals. You can display the Commission Deals from two different points of view: Agents Browse of all Variable Commission deals available to a selected agent Add or remove an Agent from a Variable Commission Agent Group View all Agents in a particular Variable Commission Agent Group Variable Commission Deals Browse, Add or modify Variable Commission deals The BSPConnect Variable Commissions system contains all of the features required for each airline to establish their own specific deals, applying varying rates by Groups of Agents and/or by route. All of the necessary parameters are available to be modified by the airline and reports provided by the BSP central processing system track the commission rates used in each billing. -Browse Variable Commission deals - Fully parameter driven from simple deals to complex -Unlimited number of VC Rate Matrices introduced by date -Future Matrix control -Optional parameters: -Alliance Partners and Commission penalties -Varying Commission rates by Agent Group -Unlimited Country Groups -

2 Variation of commission rates by Fare Break or Fare Basis code - User specified countries - Various rates by Ticket type OPTAT, ET & Manual, or by OneWay, Return & PTA - Commission rates - Maximum Commission Amounts - Fixed Commission Amounts - Child and Infant rates applicable by Country Group - Travel validated as One-way or in either direction The alternatives for Variable Commission Deal structure are set in Variable Commissions Maintenance. Minimum Variable Commission Matrix Simple deal by Ticket type - All Agents treated the same Simple Deal by Agent Group - One Agent Group may have multiple rates applying over different time periods. Simple Routes - All Agents treated the same More complex options for Variable Commission Matrix The combination of Agent Group, Country Group, Fare Break and Alliance Partners can be applied with full flexibility. The following examples indicate some of the possibilities: Agent Group and Route

3 Agent Group and Route - Different rates / amounts for various levels of Fare or Fare Basis code Alliance Partners and non -carrier penalties - Different rates / amounts for various levels of Fare or Fare Basis code - Commission penalties if own carrier or Alliance Partners absent Enquiries by airline - All Variable Commission deals are viewed Enquiries by agent - Only deals applicable to the Agent s Group are viewed - Agents browsed by Variable Commission Agent Group Deal Preparation The list of Agent Groups used for Variable Commissions can be modified by each airline and changed from time to time. The parameters that define the Matrix structure can be adjusted to introduce additional Routes etc over time. Variable Commission Preparation Package supplied on the PC to each airline contains all of the functions required by the airline to manage

4 the commission rates applicable by Agent Group and Route. The validation parameters for each deal are established by the airline on the PC and then transmitted to central processing at the BSP. The airline is automatically updated with the most up to date list of valid travel agents and as each Variable Commission Deal is set up the agents applicable to that deal are selected from the list. The Variable Commission system does not require the Agent to code the ticket. All tickets that are not Net Remit, or fail Net Remit validation, will be processed for Variable Commissions. The Variable Commission system at the BSP will automatically apply the commission rate and calculate the commission according to the Matrix parameters established by the airline. Deals may be copied from one to another Agent Groups with all their commission rates and amounts can be copied to another Agent Group Each Variable Commission Deal contains: 1 Master start date that determines when the commission rates and amounts apply 2 A list of Alliance partners 3 Penalty Commission rate and/or Amount that applies if own carrier and Alliance partners are not included on the ticket 4 Default Agent Group that applies to any Agent 5 Specified Agent Groups that apply to specific lists of Agents and attract different commission rates and amounts 6 Default Route applying to any ticket. 7 Specified Routes defined as Country Groups that attract specific commission rates and

5 ` amounts. - Order of processing to determine most distant routes - Child and Infant rates to apply to Maximum and Fixed commission amounts - Control to allow travel in one or both directions - Lists of Origin and Destination countries define the Route 8 Gross Fare levels used to control commission rates and amounts according to the Gross Fare value OR Fare Basis codes that control commission rates within the specific route.

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