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1 Amadeus solutions for Visiting Friends & Relatives Specialists I need the best deals Talk to Amadeus

2 2 Amadeus solutions for Visiting Friends & Relatives Specialists Get a competitive edge You don t get ahead of your competitors by being the same! Amadeus gives you easy access to the lowest fares on more international routes from more airlines. So when price is everything, you can quickly find the best deals for customers traveling to friends and family overseas. With Amadeus, you can help them visit more often and earn their lasting loyalty. Intuitive and easy-to-use Amadeus technology gives you instant access to the most up-to-date flight and fare information. You can quickly search and book seats on hundreds of airlines including a significant proportion of the world s low-cost and budget operators to get your customers the best deals on the best routes for them. They ll show their appreciation by coming back to you every time. If you need alternative payment options and native language support, you re covered with Amadeus. Plus, our award-winning learning options reduce training time, response time and booking errors. So you can make the most of every call. We couldn t have become who we are without Amadeus! Amadeus products allow us to do what we do best cater to our clients. It allows us to book more complicated travel for multiple people. Pete Perez Famitours Travel, Miami, Florida Whatever your business needs, talk to Amadeus Amadeus is the leading provider of IT solutions for the worldwide travel and tourism industry. Everything we do is designed to help you meet the real challenges of today s tough market. As your long-term technology partner, we re dedicated to delivering the solutions, training and support your specific business needs to get results fast.

3 3 Amadeus solutions for Visiting Friends & Relatives Specialists Key benefits Ease Single of access use to all and best fares Perform all pre- and post-sale activities via a single-screen interface with the easy-to-use Amadeus Selling Platform. Now you can book air content and sell more high-margin hotels, cars, cruise and insurance content faster and more efficiently. >> Complete bookings faster >> Upsell content easily >> Single-screen graphical user interface >> Simple browser-based software ideal for all levels of user expertise >> Seamless front- to back-office integration of third-party content and applications Access to international air content to and from countries of origin of travellers Offer a comprehensive choice of international air content/availability and more fare combinations than anyone else. Book more with quick and easy access to the flight schedules of hundreds of airlines. With many carriers, you can even sell in real time to ensure accurate and up-to-date information. >> Huge choice of international air content >> More fare combinations than anyone else >> Up-to-date availability >> Flight schedules of more than 766 global airlines >> Bookable flights from 58 low-cost carriers Access to the broadest and specialised content Gain a competitive edge by selling more high margin global tours, hotels, car, cruise, insurance and destination content faster and more efficiently. Offer your customers instant access to a wide range of room rates - both negotiated and public - and unrivalled destination content in and around over 400 destination worldwide. >> Compete effectively against the web and offer better rates >> Exploit their expertise and add value to the travel experience >> Deliver exceptional customer service >> Wide range of accommodation options >> Unrivalled global destination content

4 4 Amadeus solutions for Visiting Friends & Relatives Specialists A complete portfolio of products and services Our full offer for Visiting Friends and Relatives Specialists includes a complete range of core products and services, designed to benefit every area of your business. In addition, you can also take advantage of a selection of add-on solutions. With Amadeus Insurance, booking is quicker and we minimise the risk of miskeying, because a lot of the information is already stored on the system. You also get a very good summary of the orders! Ole Svendsen Vejle Rejser, Denmark Amadeus solution for Visiting Friends & Relatives Specialists I need Core offer Add-on solutions Single accesss to all & best fares Selling Platform Air Low Cost Carriers All Fares Advanced Faring Solutions Broadest & specialised content Destination Content Hotels Cars Insurance Rail Multi-channel tools to increase profitability CheckMyTrip /Fax Internet Booking Engine Web Services To deliver great service & improve efficiencies Unused e-ticketing Tracking Group PNR Customer Profiles Low Fare Search (Value Pricer) Standard Back Office (A.I.R.) Ticket Changer Service Fee Manager Travel Preferences Manager Advanced Mid & Back Office Reliable Support Services e-support and Helpdesk Training Services Implementation Account Management Consulting Services Upgraded Helpdesk Customised & Additional Training Web Services Consulting

5 5 Amadeus solutions for Visiting Friends & Relatives Specialists Offer quick and easy access to a vast choice of air content & more and enjoy lasting customer loyalty We appreciate how Amadeus helps us promote our business, solve problems, and manage the diverse aspects of client travel. True partners understand your business and support you in good times and bad. Amadeus is that kind of partner to us. Don Oneal Jr. Travelworld, Tampa, Florida Single access to all and best fares Amadeus Selling Platform Used by more than 400,000 travel professionals globally, the Amadeus Selling Platform allows you to sell and perform all sales activities from a single screen: book flights, access and sell more high margin content such as hotels, insurance, rail and destination content. Amadeus Air Access schedule information for over 700 airlines and make reservations on nearly 500 airlines with Amadeus Air, the world s leading airline reservation solution. Offers the most powerful access and connectivity levels in the industry, with over 300 airlines offering Last Seat Availability. Over 140 of the world s airlines have chosen Amadeus as their internal GDS for reservations and city ticket offices. Amadeus All Fares Search, compare and book GDS fares, your agency s private fares, consolidator fares and airline website fares all in one simple query. Advanced Faring Solutions: Amadeus FareXpert Negotiated Fares Provides an intuitive database solution to create airline contract fares in the Amadeus Fares database. Facilitate distribution of fares to travel agencies and/or websites. You create all fares (net and selling), rules and routings through a series of graphical panels. Online help and tool tips are available to assist you through the loading process. Fares are displayed, priced and ticketed with UniFares and are fully integrated with all pricing products. Amadeus FareXpert Mark Up & Distribution Provides an intuitive database to mark up contract net fares filed by airlines via ATPCO Category 35, so you can distribute the fares to travel agencies and/or websites. Grants authorised access to mark up and distribute the net fares based on the airline filing with ATPCO. Online help and tool tips are available to assist you through the loading process. If you don t have your own private fare contracts, you can still use FareXpert in conjunction with other Amadeus users to gain access to the fares of consolidators and wholesalers using FareXpert. Broadest and specialised content Activities & Entertainment Access and book everything from airport transfers to adventure trips, theatre tickets to sighseeing tours. And benefit from great commissions. Amadeus Insurance Increase your sales and commissions by protecting your customers in a simple, fast, and reliable way. Deliver great service Amadeus Ticket Changer Service your customers change requests in a matter of seconds, giving them the right fare and the right penalty charge at any point-of-sale. Airline debit memos, 30-minute calls to your call centre, lengthy and expensive staff training these are just some of the factors involved in manual ticket re-issuing. Sweep them all away and reduce your costs with Amadeus Ticket Changer, the most powerful and flexible automated solution available.

6 The Amadeus Difference With an unrivalled combination of innovative technology and in-depth expertise, we have a clear vision for the future and the ability to lead the way. World-class technology You need industry leading IT solutions, designed to support your business. We lead the way with investment and ideas. Our flexible, scalable technology is innovative as well as robust and reliable. True partnership You need a tried-and-trusted technology partner. We are committed to providing the expertise and added value that your business needs. We work closely with our customers, building and maintaining mutually beneficial, long-term relationships. Proven results You need real results. We provide acknowledged expertise and exceptional customer service. Plus the vision and the ability to deliver improved business performance and results that support successful growth strategies. Global footprint You need global reach and an international outlook. We operate worldwide and can offer local expertise in 217 markets around the world to help you to move into new sectors and geographic areas swiftly and efficiently Amadeus IT Group SA 2DML09/01942 or visit

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