Index: - GM Editorial - Amadeus m-power - Fare Optimizer - Ancillary Services - Amadeus Selling Platform Connect (SELCO) - Quiz 12

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2 Index: - GM Editorial - Amadeus m-power - Fare Optimizer - Ancillary Services - Amadeus Selling Platform Connect (SELCO) - Quiz 12

3 Dear Valued Partners, GM Editorial Season s greeting and welcome to the first edition of Amadeus Jordan E-Newsletter in This edition of our newsletter is very rich with topics that show how Amadeus is helping you dear partners to adopt the latest products that will boost your business. Today s traveler does not want only to get a ticket to travel. With an already wide selection of a la carte Ancillary Services integrated into Amadeus, travel agents can drive customer satisfaction and revenues by creating a tailored air travel experience for their customers. The change in traveler expectations, as well as strong adoption by most airlines has resulted in ancillary services becoming an important part of airlines strategy. On the other hand, selling ancillary services will give the travel agency a chance to get more revenue streams and at the same time gain the customers loyalty. It is also important nowadays that a professional travel agency stay 100% connected with his customers. It is here that Amadeus Selling Platform Connect always helps you to stay on the go, working anywhere, anytime and anyhow!! Amadeus Fare Optimizer (part of Amadeus Touchless Solutions), is a suite of custom solutions that will help the travel agency optimize the workflow process. On the e-commerce side, Amadeus m-power lets you create beautifully designed travel apps that keep travelers delighted and connected with you wherever they go. Today, more and more people are using their smartphones on the move: organizing travel plans, reviewing itineraries and sharing memories. Enjoy reading and make sure to participate in the quiz that will give you the chance to get a valuable prize. Thanks. Fadi Asal General Manager

4 Travelers lifestyles are mobile. The click is dead today's traveler is all about the pinch, swipe and tap. Is your corporation s or travel agency s travel brand mobile ready?

5 Build your mobile brand with next to no effort Amadeus m-power lets you create beautifully designed travel apps that keep corporate business and leisure travelers delighted and connected with you wherever they go. Did you know, there are over 60,000 travel apps available worldwide? Your mobile presence must break through by continually delivering the freshest features and travel itinerary content in order to keep your traveler's loyalty. With our Amadeus m-power solution, you can create a powerful mobile app & web presence using off the shelf trip planning features and content with your travel agency or corporation brand colors and logo. Click to read more

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7 Fare Optimizer An extraordinary solution designed specially to increase the PNR profitability, increase the travel agency productivity & satisfy customers by offering more attractive prices Amadeus Fare Optimizer is a robotic solution to automate and optimize your search for the best available air fares. Even after ticketing! It looks for fare optimization from booking to departure date Fare Optimizer includes: - pre ticketing - void period - post ticketing for the same itinerary/airline and with same services Read more Fare Optimizer doesn t just send a notification after finding a lower fare, it automatically rebooks the lower fare! *A certain remark can be added to the PNR so the robot can search and book the lower fare based on the criteria you choose (example: non restricted fare)

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9 Now all airline ancillary services are available in the same screen Stay competitive and go that extra mile with our fully integrated, end-to-end solution to book ancillary services. It s simple to use and has the same standard booking flow for any airline in our system. The single view of the seat map and the services catalogue, along with the new enhancements all help you save even more time Service Catalogue Integrated right into the booking flow, our dynamic and intuitive catalogue is now your one point of access to all chargeable and non-chargeable services, including seats. The graphical catalogue always displays the most up-to-date information on airlines ancillary services. Seat Map Thanks to the intuitive display and the enhanced visibility offered by the new seat map, you can be even more efficient in making personalized bookings. How you can do so?

10 We want the best for you when we migrate your Sel Classic to Sel Connect.. Trust us!! It s for you to be modern, successful & different!

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21 Answer the following questions correctly so you can enter the raffle and win a special prize! 1- Your travelers can stay connected with you wherever they go using?.. 2- List 4 different ancillary services in which you can easily book through Amadeus System Complete the sentence: Amadeus Fare Optimizer automatically 4- A travel agent called (Ahmad) has booked a ticket to his traveler while he was out with friends to have some coffee and shisha. Which product has Ahmad used to serve his customer? Kindly send your answers with the subject Quiz 12 Answers to Marketing.jo@amadeus.com

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