AWARDS AND ACCOLADES 2015/2014 HIGHLIGHTS

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1 AWARDS AND ACCOLADES 2015/2014 HIGHLIGHTS

2015 TRIPADVISOR TRAVELERS CHOICE AWARDS 26 FRHI properties were honored in TripAdvisor s 2015 Travelers Choice Awards.

Raffles Singapore Raffles Makkah Palace Swissôtel Dresden Am Schloss Swissôtel Krasnye Holmy, Moscow Swissôtel Lima Swissôtel

Hotel Le Royal Family: Fairmont Makkah Clock Royal Tower Swissôtel Resort Phuket Romance: Fairmont Bab Al Bahr Raffles Praslin

2 2015 TRIPADVISOR TRAVELERS CHOICE AWARDS 26 FRHI properties were honored in TripAdvisor s 2015 Travelers Choice Awards. Best Service: Fairmont Grand Hotel Kyiv Fairmont Makati Fairmont Peace Hotel Le Royal Monceau, Raffles Paris Raffles Dubai Raffles Singapore Raffles Makkah Palace Swissôtel Dresden Am Schloss Swissôtel Krasnye Holmy, Moscow Swissôtel Lima Swissôtel Makkah Swissôtel Tallinn Top Hotels Kenya & Cambodia: Fairmont Mount Kenya Safari Club Raffles Grand Hotel d Angkor Raffles Hotel Le Royal Family: Fairmont Makkah Clock Royal Tower Swissôtel Resort Phuket Romance: Fairmont Bab Al Bahr Raffles Praslin Luxury: Fairmont Pacific Rim Fairmont Waterfront Fairmont Le Montreux Palace Fairmont Beijing Raffles Makati Swissôtel Büyük Efes Izmir Swissôtel Quito

2015 TRAVEL + LEISURE 500 THE WORLD S BEST HOTELS 10

Travel + Leisure 500 World s Best Hotels list.

Safari Club Fairmont Mara Safari Club Fairmont The Norfolk

Hotel, Seattle Fairmont Chateau Lake Louise Fairmont

3 2015 TRAVEL + LEISURE 500 THE WORLD S BEST HOTELS 10 Fairmont properties and one Raffles property made the 2015 Travel + Leisure 500 World s Best Hotels list. The top scoring properties included: Fairmont Mount Kenya Safari Club Fairmont Mara Safari Club Fairmont The Norfolk Fairmont Kea Lani Fairmont Copley Plaza Fairmont Olympic Hotel, Seattle Fairmont Chateau Lake Louise Fairmont Pacific Rim Fairmont Waterfront Fairmont Chateau Whistler Raffles Hotel Le Royal

in the 2015 It List: The Best New Hotels, highlighting the hotel s

4 2015 TRAVEL + LEISURE IT LIST: THE BEST NEW HOTELS Travel + Leisure magazine recognized Raffles Istanbul as an Instant Classic in the 2015 It List: The Best New Hotels, highlighting the hotel s impressive contemporary art collection and breathtaking Bosphorus views.

2014 TRAVEL + LEISURE WORLD S BEST AWARDS 15 Fairmont hotels and two Raffles properties were recognized in the Travel + Leisure 2014 World s Best Awards.

Ghirardelli Square; Fairmont Olympic Hotel, Seattle; Fairmont Banff Springs; Fairmont Chateau Whistler; Fairmont Pacific Rim; Fairmont Chateau Lake Louise;

5 2014 TRAVEL + LEISURE WORLD S BEST AWARDS 15 Fairmont hotels and two Raffles properties were recognized in the Travel + Leisure 2014 World s Best Awards. Highly ranked properties included: Fairmont Mayakoba; Fairmont Kea Lani; Fairmont Orchid; The Plaza, A Fairmont Managed Hotel; Fairmont Heritage Place, Ghirardelli Square; Fairmont Olympic Hotel, Seattle; Fairmont Banff Springs; Fairmont Chateau Whistler; Fairmont Pacific Rim; Fairmont Chateau Lake Louise; Fairmont Jasper Park Lodge; Fairmont Waterfront; Fairmont Monte Carlo; The Savoy, A Fairmont Managed Hotel; Fairmont The Norfolk; Raffles Grand Hotel d Angkor; and Raffles Singapore.

2015 CONDÉ NAST TRAVELER GOLD LIST Raffles

Traveler s editors, writers and network of

6 2015 CONDÉ NAST TRAVELER GOLD LIST Raffles Singapore was honored in Condé Nast Traveler s 2015 Gold List. The hotel was highlighted by Condé Nast Traveler s editors, writers and network of influencers for demonstrating a high standard of service, luxury and beauty.

2014 CONDÉ NAST TRAVELER READERS CHOICE AWARDS

in the World by Condé Nast Traveler readers in 2014.

of the world s most notable hotels, such as the Four

7 2014 CONDÉ NAST TRAVELER READERS CHOICE AWARDS Fairmont Pacific Rim was named the #1 Business Hotel in the World by Condé Nast Traveler readers in In taking home the top spot, the hotel beat out some of the world s most notable hotels, such as the Four Seasons Hotel George V in Paris and the Peninsula, Hong Kong.

8 2015 BRAND KEYS CUSTOMER LOYALTY ENGAGEMENT INDEX Fairmont Hotels & Resorts was the highest rated brand in the Hotel (Luxury) category, as part of the 2015 Brand Keys study. The Brand Keys data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits. The Customer Loyalty Engagement Index examines customers relationships with 540 brands in 64 categories.

2015 AAA FIVE DIAMOND RATING Fairmont Mayakoba in

were awarded the prestigious AAA Five Diamond

Fairmont Mayakoba has received the award for eight

9 2015 AAA FIVE DIAMOND RATING Fairmont Mayakoba in the Riviera Maya and Fairmont Scottsdale Princess were awarded the prestigious AAA Five Diamond Rating. Fairmont Mayakoba has received the award for eight consecutive years and Fairmont Scottsdale Princess has continued to receive this rating since 1990.

2014 FORBES TRAVEL GUIDE AWARDS Eight Fairmont hotels

Awards including: Fairmont Peace Hotel; Fairmont

Pacific Rim; Fairmont Beijing; Fairmont Singapore;

10 2014 FORBES TRAVEL GUIDE AWARDS Eight Fairmont hotels were awarded Four Stars in the Forbes Travel Guide Awards including: Fairmont Peace Hotel; Fairmont Banff Springs; Fairmont Hotel Vancouver; Fairmont Pacific Rim; Fairmont Beijing; Fairmont Singapore; Fairmont Scottsdale Princess; and Fairmont Olympic Hotel, Seattle.

2014 ASIA S 50 BEST RESTAURANTS LIST Swissôtel The

Asia s 50 Best Restaurants List in 2014, published by

This highly prestigious list is an annual ranking that

11 2014 ASIA S 50 BEST RESTAURANTS LIST Swissôtel The Stamford s JAAN restaurant was awarded the 17 th spot on Asia s 50 Best Restaurants List in 2014, published by William Reed Business Media. This highly prestigious list is an annual ranking that is based on the opinions and experiences of over 900 international restaurant industry experts.

12 2014 ENSEMBLE TRAVEL GROUP PARTNER OF THE YEAR Fairmont Hotels & Resorts won the Ensemble Travel Group Partner of the Year for 2014.

2014 NORTH AMERICAN TRAVEL JOURNALIST AWARDS

The magazine received a gold medal in the

13 2014 NORTH AMERICAN TRAVEL JOURNALIST AWARDS Fairmont Magazine won two notable awards at the North American Travel Journalist Association Awards Competition. The magazine received a gold medal in the Photography category for its Big Bold Baku cover illustration and in the Culinary Travel category, Remy Scalza received a silver medal for Perfecting Pinoy.

14 2014 CVENT TOP 100 MEETING HOTELS Swissôtel Chicago was recognized as one of the Top 100 US hotels for meetings by the Cvent Supplier Network in 2014, an online marketplace connecting corporate meeting and event planners with venues around the world.

MEETING & EVENTS DIRECTORY V2. Thirty-four countries. Three acclaimed brands. One hospitality leader.

MEETING & EVENTS DIRECTORY V2. Thirty-four countries. Three acclaimed brands. One hospitality leader. MEETING & EVENTS DIRECTORY V2 Thirty-four countries. Three acclaimed brands. One hospitality leader. FROM COUTURE TO CONVENTIONS FRHI Hotels & Resorts boasts a collection of extraordinary properties in