Ethiopian Airlines. n i. a e. D e. g n. n O. Factsheet- April On March 8, We Flew to Inspire the African Girl!

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1 Ethiopia Airlies Factsheet- April 2018 O March 8, We Flew to Ispire the Africa Girl! g i pe O i s o i t D e a s t i a w Afric e N 3 a y! a D

2 Overview From a very humble begiig to a Leadig Africa Aviatio Group, Ethiopia Airlies has come alog 70 plus years of successful jourey. Of course, Ethiopia is agig beautifully. Throughout the past seve decades, the airlie has established itself as adept i all facets of the aviatio idustry: techology leadership, etwork expasio ad aviatio metorig. Ethiopia started operatio with the first 5 C-47 aircraft, scraps of 2 d World War, back i 1946 durig its debut flight to Cairo via Asmara. Ever sice, Ethiopia has bee growig i leaps ad bouds ad has kept o itroducig ew aviatio techology ad systems, with so may firsts i the history of Africa aviatio as a aircraft techology leader; providig the first jet service i the cotiet, availig the first Africa B767, the first Africa B LR i 2010 ad the first Africa ad secod oly to Japa B787 Dreamlier i I a cotiuatio of that traditio, Ethiopia was the first i Africa to acquire Airbus A350 XWB, itroducig the extra effect to the Africa cotiet. Leadig the way oce agai, Ethiopia was the first Africa Airlie to operate the latest Boeig i Below the idustry average, Ethiopia curretly operates 96 of the youg ad most moder fleet, with less tha five years of age, ad has 62 fleet o order. Livig its motto of Brigig Africa Together ad Beyod, Ethiopia has created a missig lik through its vast Africa etwork to 58 cities ad more tha 100 iteratioal passeger ad cargo destiatios, with daily ad more flights, with a miimum layover i Addis Ababa. As a vetera Africa carrier, Ethiopia has positioed vast Itra-Africa etwork better tha ay Airlie. Ethiopia is curretly implemetig a 15-year strategic pla called Visio 2025 that will see it become the leadig airlie group i Africa with seve strategic busiess uits. Ethiopia joied Star Alliace, the world s largest Airlie etwork, i December Ethiopia is a multi-award wiig airlie icludig: SKYTRAX Best Airlie Staff Service i 2013 & 2016, Best Africa Airlie i 2017, ad Four Star Airlie Certificatio i Ethiopia has bee registerig a average growth of 25% per aum for the past seve years. 2

3 Ethiopia Backgroud Iformatio Fouded E December 21, 1945 Startig date of operatio E April 08, 1946 Owership E Govermet of Ethiopia (100%) Head Office E Bole Iteratioal Airport, P.O. Box 1755 Addis Ababa, Ethiopia Fax: (+ 251) Reservatios E Tel: (+251) Website E Group Chief Executive Officer E Mr. Tewolde GebreMariam Ethiopia i Figures,

4 Fleet Summary as of March 2018 Aircraft Ivetory: Average age of aircraft: Passeger aircraft Airbus - A Boeig Boeig Boeig ER Boeig LR Boeig ER Boeig W Boeig NG Bombardier Q years Fleet o order: 62 Airbus - A Boeig Boeig LRF(Cargo) Q400 Bombardier Boeig F Boeig 737 MAX 8s Freighters Boeig 777F Boeig F 6 2 4

5 i More tha 100 Iteratioal Destiatios i Five Cotiets Oslo Stockholm Dubli Moscow Los Ageles Toroto New York Washigto, D.C. Lodo Brussels Paris Frakfurt Muich Viea Mila Madrid Rome Beirut Tel Aviv Cairo Damascus Kuwait City Bahrai Riyadh Dammam Dubai Doha Muscat Jeddah Mumbai New Delhi Chegdu Guagzhou Beijig Seoul Shaghai Hog Kog Tokyo Dakar Bissau Coakry Bamako Niamey Ouagadougou Kao kadua N Djamea Abuja Lomé Lagos Eugu Abidja Cotoou Accra Douala Malabo Yaoudé Libreville Bagui Khartoum Juba Kisagai Etebbe Djibouti Hargeisa Addis Ababa Bagkok Kuala Lumpur Maila Ho Chi Mih City Sigapore Brazzaville Kishasa Goma Kigali Nairobi Bujumbura Kilimajaro Mombasa Mbuji-Mayi Zazibar Dar es Salaam Seychelles Jakarta Luada Lubumbashi Lusaka Ndola Lilogwe Blatyre Moroi Nossi-be São Paulo Widhoek Victoria Falls Harare Gaboroe Ataaarivo Johaesburg Maputo Durba Bueos Aires Cape Tow 5

6 More tha 58 Destiatios i Africa Cairo Khartoum Dakar Bamako Bissau Niamey Ouagadougou Abidja Accra Djibouti N Djamea Hargeisa Abuja Lomé Coakry Kao kadua Lagos Cotoou Addis Ababa Eugu Douala Malabo Juba Bagui Yaoudé Kisagai Libreville Etebbe Goma Brazzaville Bujumbura Kishasa Nairobi Kigali Kilimajaro Mombasa Zazibar Mbuji-Mayi Seychelles Dar es Salaam Luada Lubumbashi Ndola Lilogwe Lusaka Moroi Nosy Be Blatyre Victoria Falls Harare Ataaarivo i Widhoek Gaboroe Maputo Johaesburg Durba Cape Tow Stretchig ourour wigs 100Iteratioal iteratioal destiatios i 5 cotiets Stretchig Wigsto to over Over 100 Destiatios i 5 Cotiets 6

7 More tha 20 Domestic Destiatios Humera Shire Axum Mekelle Godar Lalibela Bahir Dar Semera Dessie Asosa Dire Dawa Jijiga Dembi Dollo Addis Ababa Gambella Jimma Hawassa Kebri Dahar Jika Arba Mich Gode 7

8 Cargo Destiatios Accra Cheai Harare Kigali Mexico Riyadh Addis Ababa Dakar Hog Kog Kiishasa Mila Shaghai Ahmedabad Douala Istabul Lagos Mumbai Sharjah Bamako Dubai Jeddah Liege New Delhi Zaragoza Bagalore Etebbe Johaesburg Lilogwe Nairobi Brazzaville Eugu Juba Lome Niamey Brussels Guagzhou Kao Los Ageles N Djamea Bujumbura Haoi Khartoum Lusaka Ouagadougou Code Share Parters Aegea Airlies All Nippo Airways ELAL Israel Airlies Rwada Air Turkish Airlies Air Caada Asiaa Airlies Kuwait Airways Scadiavia Airlies Uited Airlies Air Chia ASKY Airlie LAM/ Mozambique Airlies Shezhe Airlies Air Europa Austria Airlies Lufthasa Sigapore Airlies Air Idia Aviaca Brazil Malaysia Airlies South Africa Airways Air Namibia Egypt Air Oma Air TAP Portugal Airlie Azul Brazilia Airlies Star Alliace Member Carriers Adria Airways Asiaa Airlies Egyptair Sigapore Airlies Aegea Airlies Austria Ethiopia Airlies South Africa Airways Air Caada Aviaca Eva Airways Swiss Air Chia Aviaca I Brazil Lot Polish Airlies TAP Portugal Air Idia Brussels Airlies Lufthasa Thai Airways Air New Zealad Copa Airlies Scadiavia Airlies Turkish Airlies All Nippo Airways Croatia Airlies Shezhe Airlies Uited Airlies 8

9 9 Ethiopia, Four star Airlie with Two Class Services Cloud Nie: Combied services of First ad Busiess Classes. Cloud Nie has the space, comfort ad style that make flyig with Ethiopia a pleasure. Ecoomy Class: Passegers are offered differet category of audio chaels with access to a video library of 16 Blockbuster Hollywood films, 26 Hollywood classics icludig 10 Hollywood kid s classics, 49 iteratioal films & 82 TV shows icludig destiatio guides. Frequet Flyer Program: ShebaMiles awards Ethiopia frequet flyers with award tickets, upgrades to busiess class, access to all Star Alliace member airlie executive louges, additioal free baggage allowace ad may other privileges for their accumulated mileages. A ew Platium tier level has bee itroduced as of Jauary 2017 i additio to the Gold, Silver ad Blue tier. The Platium tier level offers extra beefits to frequet flyers that accrue 75,000 status miles or 60 qualifyig segmets withi oe caledar year, Ja 1 st Dec 31 st withi the validity period of two years, i additio to the remaiig moths i the qualificatio year. Ethiopia Hubs Addis Ababa - Ethiopia Mai Hub Lome (Togo) - Ethiopia Secod Hub Lilogwe (Malawia) - Ethiopia Third Hub Huma Capital Number of employees as of Jauary 31, 2017 stads at 16,002 Ethiopia Aviatio Academy (EAA) Ethiopia Aviatio Academy (EAA) is the largest ad the most moder aviatio academy i Africa recogized as ICAO regioal Traiig Ceter of Excellece. To trai aviatio professioals from classrooms to simulator traiig, EAA offers idustry stadard traiig for pilots, aircraft techicias, cabi attedats ad groud services staff both for iitial ad recurret studets. The Leadership & Career Developmet Ceter is traiig thousads i Maagemet ad Leadership Skills. Our cabi crew traiig simulates real-time scearios with traiig aircrafts desiged for emergecy drills ad service traiig. Our pilot traiig school uses light aircraft for its basic traiig ad simulators. Full flight simulators of all fleets Ethiopia operates are available for pilot traiig. Virtual Maiteace Traiers (VMTs) ad various workshops feature our aircraft maiteace traiig. Beyod these, our academy develops stadard traiig packages icludig e-learig ad virtual classroom traiig. Traiee services iclude a traiees cafeteria, dormitories, a admiistratio complex ad a plush ew auditorium. The Full Flight Simulator These are for the most techologically advaced aircraft as a sig of the compay s commitmet to leadig Africa s aviatio idustry, as well as bridgig the cotiet s skills gap. We have simulators for all the aircraft we fly; A350, B787, B777, B767/B757, B737 ad Q400.

10 Ethiopia Maiteace Repair ad Overhaul (MRO) The scale of the MRO operatio at Ethiopia is breathtakig. It is the largest MRO service i Africa ad serves Africa ad the Middle East. The facility is fully equipped with Hagars, Egie ad Compoet Maiteace workshops with all equipmet eeded to repair/ overhaul aircraft, egies ad compoets. Eve if you have flow a lot you might have ot fully appreciated the size of the largest civil jet egies util you are up close with these huge egies as you walk through the workshop. The MRO service was established i 1957 ad it curretly employs over 2,800 employees. Ethiopia MRO provides Lie Maiteace services at statios where Ethiopia flies ad exteds the services to other operators at some of the statios. The facility is fully certified by the ETCAA, FAA ad EASA. Ethiopia MRO offers world-class services to its customers ad helps make Ethiopia oe of the most depedable ad safest airlies i the world. Ethiopia Cargo Ethiopia Cargo ad Logistics services is the largest cargo etwork operator i Africa. Curretly With our dedicated 6 - Boeig LRF ad 2 - Boeig freighters, we serve 44 cargo destiatios i Africa, the Gulf, the Middle East, Asia, Europe ad North Americas with a average daily uplift of over 650 tos o top of the belly hold capacity with a daily uplift of over 200 tos. With this, it has achieved the highest aircraft daily utilizatio of over 17 hours o its B777FS. Ethiopia is perfectly situated i the ceter of the emergig ecoomies cotributig its part to the growth trade ad tourism partership betwee coutries as well as betwee cotiets. Ethiopia has iaugurated a state-of-the-art cargo termial II, which upgrades the cargo hadlig capacity close to a millio tos per aum together with the existig cargo termial I. Whe the 600,000 tos capacity phase II of the cargo expasio completes, Ethiopia Cargo ad Logistics services will have a over all aual capacity of over 1.5 millio tos. By revisig its visio 2025, Ethiopia Cargo ad Logistics services is ow plaig to serve 57 freighter dedicated destiatios usig 18 jet cargo aircraft. Ethiopia Caterig The ew caterig facilities expasio built with a ivestmet of US$ 15 millio. Iaugurated o October 29, 2016, Ethiopia I-Flight caterig facility has a capacity to produce 100,000 meals a day, up from the curret 45,000. The facilities are moder ad fully equipped to deal with such a high demad. Good food is importat to our discerig customers. Ethiopia I-Flight Caterig is dedicated to deliverig high quality service ad part of that is deliverig high quality food. The ew meus give customers the choice of local Ijera, a vega optio, ad a variety of world cuisies, from Chiese ad Idia to Italia. 10

11 Awards Ethiopia proved to be a Multi Award Wier receivig recogitio from reputable orgaizatios. SKYTRAX 4 Star Airlie at a special ceremoy held i Lodo o November 8, SKYTRAX World Airlie Award for The Best Airlie i Africa o Jue 20, 2017 at the Paris Air Show. SKYTRAX World Airlie Award for The Best Airlie staff i Africa for the 2d time o July 12, SKYTRAX World Airlie Award for Best Airlie Staff Service i Africa o 18 Jue 2013 i Paris. Airlie of the Year Award for the Fifth Year i a Row from AFRAA -November 24, Cotact us o: Maager Corporate Commuicatios P.O. Box 1755, Addis Ababa, Ethiopia. Tel: ( ) /8656/8907/8165/8529/8913 Fax: ( ) CorporateCommuicatio@ethiopiaairlies.com AFRAA Airlie of the Year Award for 6th Year i a Row. November 13, 2017 Follow the lik to get list of Award: awards Follow us o: