2017 PROGRAM BROCHURE

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2017 PROGRAM BROCHURE 25-27 October 2017 Marina Bay Sands, Singapore Supported by: Official Partner

1 2017 PROGRAM BROCHURE October 2017 Marina Bay Sands, Singapore Supported by: Official Partner Country: Official Partner Hotel: Official Partner Airline: Official Medical & Travel Security Organised by: Partner:

Conference Rooms Knowledge Theatre Tony Menezes Vice President, Industrial & Distribution Sectors IBM Asia Pacific Rob Torres Managing Director of Advertising & Marketing Google 2017 Opening Keynote:

presentations, research insights & panel discussions primarily for corporate travel buyers.

to manage incentive travel programs more efficiently and effectively.

2 Conference Rooms Knowledge Theatre Tony Menezes Vice President, Industrial & Distribution Sectors IBM Asia Pacific Rob Torres Managing Director of Advertising & Marketing Google 2017 Opening Keynote: Join IBM & Google as they share more on Artificial Intelligence GBTA Business Travel Forum The GBTA Asia Pacific Business Travel ITB Asia will be a day of educational sessions with keynote presentations, research insights & panel discussions primarily for corporate travel buyers. Day 2 Keynote Session: Gain insights from this C-level Online Travel Agents Panel Society for Incentive Travel Excellence (SITE) Learn how global trends affect the Incentive Travel Industry and ways to manage incentive travel programs more efficiently and effectively. Meetings & Incentive Session by Incentive Conference & Event Society Asia Pacific (ICESAP) Halal in Travel - Asia Summit 2017 An exciting programme that examines key profiles and behaviour of Muslim travelers coupled with insights on an emerging Muslim traveler profile is also lined up with plenty of relevant opportunities for stakeholders to maximize this market. China focused panel & session by TravelDaily China FOR BUSINESS EVENT PROFESSIONALS Hospitality Sales and Marketing Association International (HSMAI) Workshops focusing on areas of Digital and Distribution for hotels and accommodation properties and event sales training to improve your sales style and increase conversion from RFP s. Demystifying Airbnb for Corporate Travel Managers Meeting Professionals International (MPI) Join Meeting Professional International s Director of Professional Development Kristi Casey Sanders as she evaluates the ways in which technologies might disrupt the industry and the way people engage face-to-face in the future. Learn about the challenges facing modern meeting and event professionals. InnoVel Your access to travel tech InnoVel is hosting the innovation travel tech track at ITB Asia, the primary event for the Asia Pacific travel industry. Join InnoVel this October as leading marketers and revenue managers discuss on Revenue Management, Innovation in the travel industry, Customer engagement and Marketing. Conference Session by United Networks of International Corporate Events Organizers (UNICEO) Conference Session by Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS)

Presentation Hub Discover the latest travel & destinations with one-of-a-kind offerings GfK: Millennial Reshaping the Travel

Gain insights on the growing Muslim travelers market and how to make the most of these new opportunities.

the preferences of potential tourists and what attracts them to a destination.

Halal will Travel Singapore Tourism Board 2 COLOUR Travel Wire Asia: Influencing Connected Travellers Social Content Formats and

Lonely Planet shares what the business strategy means for tourism boards and how can destinations further leverage Lonely Planet.

3 Presentation Hub Discover the latest travel & destinations with one-of-a-kind offerings GfK: Millennial Reshaping the Travel Landscape Join GfK as share more on millennial and how they are affecting the travel industry. Gain insights on the growing Muslim travelers market and how to make the most of these new opportunities. Hilton Makkah Conventional Hotel Frost & Sullivan: Destination Marketing Understand about the trends in destination marketing and the preferences of potential tourists and what attracts them to a destination. Promote Iceland Korea Tourism Organization RWS LOGO - A GENTING RESORT 4C FULL COLOUR 1C MONOTONE Conference Session by Have Halal will Travel Singapore Tourism Board 2 COLOUR Travel Wire Asia: Influencing Connected Travellers Social Content Formats and Digital Distribution Discover how travel providers across the industry can increase their revenues by story-telling and digital engagement. Wonderful Indonesia Visit Finland (2 COLOUR) Lonely Planet in the 21st Century how content is changing With a new approach, Lonely Planet shares what the business strategy means for tourism boards and how can destinations further leverage Lonely Planet. Tourism Authority of Thailand (4 COLOUR) Nathania Christy Insights & Community Lead, APAC TrendWatching Thorleifur Thor Jonsson Senior Manager Trade Delegation Promote Iceland Abhineet Kaul Director, Public Sector & Government Asia-Pacific Frost & Sullivan Andrew Hinshelwood Vice President, Client Solutions APAC & EMEA Lonely Planet Anthony Tan APAC Lead, Retail Adhoc GfK

Travel & Tech Hub Dedicated stage for the latest technology products,trends & offerings Sabre: Winning through

how the audience can deliver best in class experiences in each of the four phases of Customer Service.

sharing about the current uses of VR in tourism, its potential uses, and what it all means for the future of this

Join Savioke in understanding the benefits of robotics for hospitality, as well key takeaways from Savioke s

Tripfez: The Global Economic Impact of Muslim Travel, Challenges and Potential of the Fastest Growing Segment of

the panel discussion organised by Sharing Economy Singapore as the panelists discuss how the different sharing

Conference Session by enett Facebook: Travel in the mobile-first world Mileslife: Connecting world with Miles-A

miles on top of your credit card earnings.

Herrera,Co-Founder & CEO, designsd Zebra Design SD will share his experience on how to take advantage of Virtual

4 Travel & Tech Hub Dedicated stage for the latest technology products,trends & offerings Sabre: Winning through Customer Service Join Hunter Johnson from Sabre Travel Network Asia Pacific as he highlights the insights as to how the audience can deliver best in class experiences in each of the four phases of Customer Service. Conference Session by Mystifly Conference Session by Sojern Hiverlab: Virtual Reality & Tourism Hiverlab will be sharing about the current uses of VR in tourism, its potential uses, and what it all means for the future of this industry. Savioke : Hospitality is at Risk Robotics to the Rescue! Join Savioke in understanding the benefits of robotics for hospitality, as well key takeaways from Savioke s pilot project at M Social, Asia s first deployment of front-of-house service robots. Tripfez: The Global Economic Impact of Muslim Travel, Challenges and Potential of the Fastest Growing Segment of Travel MEMBER Sharing Economy Singapore: Sharing Economy Impact on Tourism Industry Now and Future Participate in the panel discussion organised by Sharing Economy Singapore as the panelists discuss how the different sharing platform changed the way we book hotels and transport in the new countries. Conference Session by enett Facebook: Travel in the mobile-first world Mileslife: Connecting world with Miles-A story of Mileslife Join Troy Liu, Founder & CEO, Mileslife as he shares more about his start-up and how to earn miles on top of your credit card earnings. Zebra Design: Innovation in the Hospitality Industry through VR & AR a new way to commercialize hotels Diego Herrera,Co-Founder & CEO, designsd Zebra Design SD will share his experience on how to take advantage of Virtual Reality technologies and how this trend can favor Hospitality. Ender Jiang Founder Hiverlab Diego Herrera Co-Founder, CEO Zebra Design SD Hunter Johnson Director Sabre Global Consulting Asia-Pacific Matthew Festo Singapore Country Manager Savioke Russell Young Managing Director, APAC Sojern Troy Liu Founder & CEO Mileslife

MICE & Corporate Hub A new hub focusing on MICE suppliers & Corporate Travel companies

look at some popular emerging cities around APAC for M&E and review the five aspects to

Conference Session by IDeaS Conference Session by Outbound Tour Operators Association of

Analytics Join TravelSpends as they cover The Why and How of Real Time transaction

STR: Asia Pacific by the Numbers A Regional Performance Update on Hospitality Industry

meeting spaces maximises your return on meetings from Joewin Tan, CEO of Huone Singapore

Conference Session by 30 Seconds to Fly How will Artificial Intelligence help to provide

personalized revenue management systems?

5 MICE & Corporate Hub A new hub focusing on MICE suppliers & Corporate Travel companies Amex: Emerging Marketings and How They Are Impacting the Events Industry in Asia Take a look at some popular emerging cities around APAC for M&E and review the five aspects to meeting planning that are imperative for planners. Conference Session by IDeaS Conference Session by Outbound Tour Operators Association of India TravelSpends: Business Travel Cost Optimization through Real-Time Transaction Analytics Join TravelSpends as they cover The Why and How of Real Time transaction Analytics & how analytics can drive decision making in terms of cost optimization. STR: Asia Pacific by the Numbers A Regional Performance Update on Hospitality Industry Huone: Creative Meeting Spaces A Game Changer in the MICE Industry Find out how creative meeting spaces maximises your return on meetings from Joewin Tan, CEO of Huone Singapore and Founder of Linear Dots Production. Conference Session by 30 Seconds to Fly How will Artificial Intelligence help to provide agent automation, generate travel management intelligence, supporting smart and personalized revenue management systems? Conference Session by Philippine Association of Convention/Exhibition Organizers and Suppliers, Inc. (PACEOS) Rise in Cruise in Asia Pacific Ken Muscat CEO SkySea Cruise Line Felix Chan VP of Sales of Asia Norwegian Cruise Line Holdings Ltd Sean Treacy Managing Director of Singapore & Southeast Asia, Royal Caribbean Cruises (Asia) Pte. Ltd Christina Siaw CEO Singapore Cruises Centre Farriek Tawfik Director of Southeast Asia Princess Cruises Buhdy Bok President Carnival Asia

Responsible Tourism Hub Platform focused on sustainable & responsible tourism 2017 Green Lodging Trends Report by Greenview Grace Kang, Managing Partner of

benchmark sustainable best practices across hotels worldwide.

Cycling International Tourism Partnership: Tourism and the Sustainable Development Goals what is your contribution Conference Session by Food Bank

needy through a network of member beneficiaries Join the discussion to see how you can better quantify your impact and contribution to the Sustainable

VIPS) Opening Night Function on 26 th Oct by Singapore Tourism Board (STB) ( Strictly by Invitation to Buyers, Media and VIPS) Late Night Function by

6 Responsible Tourism Hub Platform focused on sustainable & responsible tourism 2017 Green Lodging Trends Report by Greenview Grace Kang, Managing Partner of Greenview will be presenting the 2017 results and findings from the 2017 Green Lodging Trends Report, lodging industry s annual exercise to assess and benchmark sustainable best practices across hotels worldwide s series of Responsible Tourism Events organised by Wild Asia on 26 th Oct Learn to recycle soap & other sanitation amenities for communities by Soap Cycling International Tourism Partnership: Tourism and the Sustainable Development Goals what is your contribution Conference Session by Food Bank Singapore Join Food Bank Singapore as they provide food items with a new lease of life through collecting and allocating unwanted or unused food to the needy through a network of member beneficiaries Join the discussion to see how you can better quantify your impact and contribution to the Sustainable Development Goals (SDGs) ITB Asia Show Highlights Opening Night Function on 25 th Oct by Marina Bay Sands ( Strictly by Invitation to Buyers, Media and VIPS) Opening Night Function on 26 th Oct by Singapore Tourism Board (STB) ( Strictly by Invitation to Buyers, Media and VIPS) Late Night Function by Travel Weekly Asia (TWA) - 25 th October 2017 Late Night Function by Travel Trade Publishing (TTG) - 26 th October 2017 Complimentary Relaxing Massages at the Relxation Hub Free Ice Cream Sponsored by Pico Art International Stand to Win Amazing Prizes in our Daily Raffle Draw

National Association of Independent Travel Agencies-Phils, Inc.

7 C M Y CM MY CY CMY K ITB ASIA 2017 BUYERS PROGRAM PARTNERS FOR BUSINESS EVENT PROFESSIONALS RWS LOGO - A GENTING RESORT 4C FULL COLOUR RWS LOGO - A GENTING RESORT 4C FULL COLOUR RWS LOGO - A GENTING RESORT 4C FULL COLOUR 1C MONOTONE 1C MONOTONE 1C MONOTONE National Association of Independent Travel Agencies-Phils, Inc. 2 COLOUR 2 COLOUR 2 COLOUR (2 COLOUR) (2 COLOUR) (2 COLOUR) For more information on how to be a Buyer s Program Partner, please contact Joyce at joyce.wang@itb-asia.com (4 COLOUR) (4 COLOUR) (4 COLOUR)

8 ITB ASIA 2017 NEW FEATURES FOR OCTOBER 2017, MARINA BAY SANDS ELIJAH KWAN ITB ASIA Director of Sales & Marketing SINGAPORE ATTENDEE FEATURE 1 NEW MOBILE APP TO ENHANCE BUSINESS MATCHING EXPERIENCE FEATURE 2 TAP IN & OUT OF MEETING APPOINTMENTS DIGITALLY FEATURE 3 BUSINESS MATCHING WITH TRADE VISITORS & OTHER EXHIBITORS Multiple features are added to our mobile app to enhance your ITB Asia experience and preparation! An will be sent to you to download the mobile app and to active your mobile app account. Scan the QR code on your badge to login instantly on show days! New way of doing meetings at ITB Asia. To begin & confirm meeting: Scan buyer s badge to start. To conclude meeting: Scan buyer s badge to end meeting and remember to rate your appointment! Ratings would contribute to the overall rating of the buyer. You ll now have the opportunity to schedule appointments with other attendees who will be present at ITB Asia. (e.g. other exhibitors, trade visitors, etc.) You can do this via our new mobile app! FEATURE 5 SCAN & EXPORT ONSITE CONTACTS & NEW LEADS Subscribe an account with our partners and receive onsite lead collection at your booth. Book Now! FEATURE 4 VIEW YOUR APPOINTMENT SCHEDULE & ARRANGE APPOINTMENTS ON-THE-GO After completing PSA, view your confirmed appointments via the mobile app and continue to fill up your remaining appointments by using the Online Diary (OD) on-the-go! Instant messaging are also available on our mobile app!

MANAGEMENT OFFICE ITB ASIA SALES OFFICE D59 E61 E60 E59 RWANDA BUYER REIMBURSEMENT D55 AREA MOSCOW CITY GOVERNMENT UMTA E55 C55 A40 A38 B51 B49 B52 B50 C50 C51 C52 C47 C48 D50 B45 B46 C44 C45 C46 B43

9 MANAGEMENT OFFICE ITB ASIA SALES OFFICE D59 E61 E60 E59 RWANDA BUYER REIMBURSEMENT D55 AREA MOSCOW CITY GOVERNMENT UMTA E55 C55 A40 A38 B51 B49 B52 B50 C50 C51 C52 C47 C48 D50 B45 B46 C44 C45 C46 B43 B44 C41 C43 B39 B40 C35 C36 B37 B38 C34 KENYA D48 D49 MINISTRY OF INFORMATION, D51 CULTURE AND, LAO PDR E50 PHUKET D47 TOURIST ASSOCIATION D45 D46 D39 D40 E40 ENETT INTERNATIONAL D35 D36 C37 C33 VERED HASHARON E33 A24 C24 A22 B21 B22 C20 B17 B20 A18 A16 B15 B16 B31 WIRECARD AG B27 B28 B25 B26 C25 C26 C27 C17 C16 C15 C30 PATTAYA MINISTRY OF VARIETY OF CAMBODIA E30 D30 E23 E24 D25 D26 E21 D21 D22 E20 E19 GO GLOBAL TRAVEL A10 B14 SARAWAK PHILIPPINES AUTHORITY OF PROMOTIONS THAILAND (TAT) B09 B10 PENANG GLOBAL A05 B05 B06 D05 E05 BUYER LOUNGE SPONSORED BY OFFICIAL PARTNER COUNTRY F52 HAPPY CORNER BY F50 FAR EAST HOSPITALITY F45 F42 F43 F35 F36 F33 F34 RESORTS WORLD AT SENTOSA F30 SENTOSA MOUNT FABER DEVELOPMENT LEISURE CORPORATION GROUP F19 F20 F05 EXIT G46 G40 BALI CONVENTION BUREAU G30 ITB Asia OCTOBER 2017 SANDS EXPO CONVENTION CENTER B2 (HALLS) INTERNATIONAL AFRICAN J49 CTRIP L46 L47 L48 J41 J42 K50 H50 G47 G43 H35 J35 G42 OKURA NIKKO HOTELS K45 K46 K41 K42 GREEK NATIONAL ORGANISATION L45 G33 G34 G35 G31 G32 J32 K35 K36 SANTIKA INDONESIA HOTELS & MINISTRY OF OF J31 RESORTS DOMINICAN REPUBLIC H30 L35 JEJU CONVENTION VISITORS BUREAU K31 K32 L30 L31 L32 J25 J26 J23 J24 K25 K26 L26 L27 L28 H20 L23 L24 L25 INDIA J19 GLOBAL K20 DMC SEOUL NETWORK BY JTB ORGANIZATION GROUP L19 L20 L21 L16 L17 L18 G05 J15 H15 H13 H14 JORDAN ADVANTAGE AUSTRIA L15 K16 JAPAN NATIONAL KOREA ORGANIZATION ORGANI TURKISH VISIT -ZATION NORWAY AND INFORMATION OFFICE G05 H05 J05 K05 L05 ENTRANCE EXIT M45 M46 RIO CONVENTION AND VISITOR BUREAU M40 M34 PINK M36 M30 M31 M32 M24 M25 M26 M21 M22 LUXEMBOURG FOR M18 M16 M17 PROMOTE ICELAND M15 M10 VISIT FINLAND M05 GERMAN VISIT ALMATY N40 P40 N34 N33 N31 N32 P36 P38 P33 P34 P35 N27 N28 P27 N25 N26 P32 P30 P28 SINGAPORE AIRLINES Q30 N21 N19 PAN N22 PACIFIC P24 HOTELS GROUP N20 Q25 N17 N18 P19 P20 USA Q18 MELIA BRAND USA N15 P18 Q20 CATALAN TOURIST N10 P13 P11 Q14 P14 P12 Q15 BEST WESTERN INTERNATIONAL Q10 P09 SPAIN P05 NYC & COMPANY MARINA BAY SANDS N05 P06 Q05 ENTRANCE FIRST AID - INTL SOS S40 S35 MICE TECH S30 R30 R20 R15 NEW\ WORLD HOTELS & RESORTS R10 WORLD -HOTELS R05 ENTRANCE RELAXATION HUB & ITB ASIA 2017 EXHIBITION FLOORPLAN *Floorplan as of 10 th July 2017

2017 PROGRAM BROCHURE

2017 PROGRAM BROCHURE 25-27 October 2017 Marina Bay Sands, Singapore Supported by: Official Partner Country: Official Partner Hotel: Official Partner Airline: Official Medical & Travel Security Organised