SUSTAINABILITY TRAVEL & TOURISM
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1 A COLLABORATIVE NATIONAL DIALOGUE ON INNOVATION AND THE CONTRIBUTION OF TOURISM TO CANADA S SUSTAINABLE FUTURE VICTORIA, BC JANUARY 20-23, 2019 PROGRAM IMPACT Sustainability Travel & Tourism 2019 will take place at the Victoria Conference Centre from January 20-23, Sessions will explore climate change, technology, transportation, Indigenous culture, policy, and new tourism trends and experiences. Key conference themes include: Ecology and Environment, Community and Sense of Place, Culture and Heritage, and the Economy. IMPACT is Co-Chaired by Keith Henry, CEO of Indigenous Tourism Association of Canada and Marion Joppe. Professor, University of Guelph, and President, Tourism Environment. IMPACT Sustainability Travel & Tourism 2019 is presented in partnership between Destination Greater Victoria, Synergy Enterprises, Beattie Tartan Integrated Communications and Starrboard Enterprises. Learn more at
2 DAY 0 - SUNDAY, JANUARY 20 DAY OF IMPACT PRE-CONFERENCE TOUR DAY OF IMPACT 10:00am-4:00pm* *Meet at the Victoria Conference Centre (Totem Area) 9:45AM Join us for a day of experiential learning as we showcase thriving tourism businesses who have implemented innovative sustainable practices into their everyday operations. Cruise Victoria s Inner Harbour with Eagle Wing Tours, the world s first carbon-neutral whale watching company, and learn from local operators and organizations who are proving that true sustainability is not only possible, it s profitable. Enjoy a delicious, responsibly sourced lunch provided by Songhees Events & Catering on land at the Victoria International Marina, followed by a tour of this luxury green marina. The afternoon will conclude with a wildlife tour on board Eagle Wing Tours Forever Wild vessel (weather permitting). Tour presenters include: Victoria International Marina, City of Victoria, Eagle Wing Tours, Songhees Nation, Harbour Air, Greater Victoria Harbour Authority and Jacques Sirois of Naturehood Greater Victoria/Nature Canada. OPENING RECEPTION SONGHEES WELLNESS CENTRE 6:00pm-8:30pm 1100 Admirals Road *Transportation will be provided from the Victoria Conference Centre to the Opening Reception. Please meet at the VCC (totem area) by 5:45PM. Join us as we gather together to have our say in shaping canada s future as a global leader in sustainable tourism. Open to all registrants, this evening will celebrate the kick-off to IMPACT and welcome all delegates to beautiful Greater Victoria, B.C. Hosted at the stunning Songhees Wellness Centre, guests will enjoy a west coast inspired menu of hors d oeuvres and action stations catered by Songhees Events and Catering. Merridale Cidery & Distillery and BC Ale Trail partners will pour a selection of locally produced ciders, bubbles and craft beer. There will be a special performance by the Lekwungen Dancers and local leaders will be in attendance to share in the celebration. Recommended Dress Code: Business Casual
3 DAY 1 - MONDAY, JANUARY 21 MORNING REGISTRATION: 7:00AM-1:00PM PRE-FUNCTION AREA NETWORKING BREAKFAST: 7:30-8:30 A.M. PRE-FUNCTION AREA WELCOME 8:30am-8:45am REALITY CHECK 8:45am-9:00am CANADA: STATE OF THE INDUSTRY 9:00am-10:15am Reflection on IMPACT 2018 and action to date with Dr. Rachel Dodds and co-founder Kayli Anderson. Dr. Rachel Dodds, Professor, Ted Rogers School of Hospitality and Tourism Management, Ryerson University; Kayli Anderson, Managing Partner, Synergy Enterprises Robert Sandford, EPCOR Chair in Water and Climate Security at the United Nations University Institute for Water, Environment and Health Global perspective on the state of tourism and a deep dive into tourism s legacy within Canada with Greg Oates, Keith Henry and David Goldstein. David Goldstein, President & CEO of Destination Canada; Greg Oates, Executive Editor, Skift; Keith Henry, President & CEO, ITAC COFFEE BREAK: 10:15-10:45 A.M. PRE-FUNCTION AREA FACILITATED SESSIONS 10:45am-12:00pm 1. Oak Bay Room 2. Saanich Room Place 2 Place 2.0 Opportunities and how to overcome challenges for air, marine and rail in the transition to low carbon travel. Geoffrey Tauvette, Director, Fuel & Environment at WestJet; John Wilson, President, CEO/Principal of the Wilson s Group of Companies 2. Protecting Culture and Language Through Tourism How can we use tourism to support and develop vibrant cultures from coast to coast to coast. Protecting culture and language through tourism best practices. Carl-Éric Guertin, General Director, ÉCONOMUSÉE Network Society; Shannon Guihan, Director, Bannikin; David Daley, Owner, Wapusk Adventures; Hon. Jeanie Dendys, Yukon Minister of Tourism and Culture 3. Operations: The $ and Sense of Sustainability Using sustainability to future-proof your business: reducing costs, engaging employees and elevating your brand. Gary Graham, Manager of Program Operations, Hotel Association of Canada; Trina White, General Manager, Parkside Hotel & Spa; Colin Burslem, Executive Chef, Fairmont Hotel Vancouver
4 DAY 1 - MONDAY, JANUARY 21 CONT. AFTERNOON LUNCH WITH TODD HIRSCH: CANADIAN ECONOMY & ENVIRONMENT 12:00-1:30 P.M. CARSON HALL FACILITATED SESSIONS 1:30 am-3:00pm 1. Saanich Room 2. Oak Bay Room The Circular Economy Strategies for getting to zero waste in tourism through innovation in design, products and services. Paul Long, Designer & Co-owner, ANIAN; Andrea McFadden, Owner- Operator, Okanagan Lavendar Herb Farm; Jill Doucette, Founding Partner, Synergy Enterprises; Paul Shorthouse, Senior Director, The Delphi Group 2. Cruise: From Coast to Coast to Coast From expedition to mass cruise: How is the cruise industry addressing sustainability in Canada? The importance of collaboration in developing solutions and communicating what is being accomplished. Michael McGarry, Government Relations & Public Affairs, Cruise Lines International Association; Sandi Weir, VP, Destination Development & Government Relations, Norwegian Cruise Lines; Ian Robertson, CEO, Greater Victoria Harbour Authority; Peter Lehmann, Senior Marine Services Manager, Enviro Systems 3. Active and Accessible Tourism Solutions for making travel safe and enjoyable for people of all abilities, backgrounds and preferences. Brad McCannell, Vice President, Access and Inclusion, Rick Hansen Foundation; Casey Hanisko, President, Business Services + Events, Adventure Travel Trade Association; Maureen Gordon, Marketing Manager & Co-Owner, Maple Leaf Adventures COFFEE BREAK: 3:00-3:30 P.M. PRE-FUNCTION AREA DOSE OF INNOVATION 3:30-3:45pm 1. How to Fund Change Dr. Sonya Graci, Associate Professor, Ted Rogers School of Hospitality and Tourism Management, Ryerson University 2. Lessons from Biosphere Glen Mandziuk, President & CEO, TOTA BIODIVERSITY 3:45-5:00pm Biodiversity Tourism and its integral role protecting and restoring the biodiversity of our planet. Bob McDonald, Host, CBC s Quirks & Quarks; Brenda Holder, Chair, Indigenous Tourism Association of Canada; Karen Lewis, Director, Global Ecotourism Network and Owner, Lapa Rios Rainforest Ecolodge
5 DAY 2 - TUESDAY, JANUARY 22 MORNING NETWORKING BREAKFAST: 7:30-8:30 A.M. PRE-FUNCTION AREA WELCOME 8:30am-8:45am REALITY CHECK 8:45am-9:00am ACCELERATING GROWTH: INDIGENOUS TOURISM 9:00am-10:15am Welcome Honourable Lisa Beare, Minister of Tourism, Arts and Culture Reality Check: SDGs In 2018 we explored the UN Sustainable Development goals. How is Canada doing today? Tina Cobb, Senior Advisor Sustainable Development Policy and Engagement, Sustainable Development Unit, Government of Canada Accelerating Growth: Indigenous Tourism Session co-hosted with the Indigenous Tourism Association of Canada. ITAC Speaker Panel COFFEE BREAK: 10:15-10:45 A.M. PRE-FUNCTION AREA FACILITATED SESSIONS 10:45am-12:00pm 1. Saanich Room 2. Oak Bay Room Workshop on Indigenous Partnerships Best practices for building partnerships with Indigenous communities, businesses and entrepreneurs. ITAC Speaker Panel 2. Climate Action: Reaching the Targets of the Paris Accord Tourism is responsible for 8% of global emissions. How the industry can work towards reductions. Kate Ballegooyen, Environment and YESAA Coordinator, Kluane First Nation; Elizabeth May, Leader of the Green Party of Canada; Allison Ashcroft, Managing Director, CUSP; Kayli Anderson, Managing Partner, Synergy Enterprises; Robert Sandford, EPCOR Chair in Water and Climate Security, United Nations University Institute for Water, Environment and Health; Eryn Fitzgerald, BC Ministry of Energy & Mines 3. Welcoming Visitors and Benefitting Locals Destination or home town? DMOs, Cities and Urban Planners dig into what makes a great city for both residents and visitors. Leslie Bruce, President & CEO, Banff & Lake Louise Tourism; Magdalena A.K. Muir, Research Associate, Arctic Institute of North America at The University Of Calgary; Catherine Callary, VP Destination Development at Ottawa Tourism; Kataisee Attargutsiak, General Manager, Flow Edge Tours Artic Bay Adventures & Baffin Island; Tammy Blount-Canavan, President & CEO at Monterey County Convention & Visitors Bureau
6 DAY 2 - TUESDAY, JANUARY 22 CONT. AFTERNOON LUNCH SESSION WITH TAMMY BLOUNT-CANAVAN: 12:00-1:30 P.M. CARSON HALL FACILITATED SESSIONS 1:30 am-3:00pm 1. Saanich Room Oak Bay Room 1. Workshop: Setting Your Sustainable Development Goals Overview of SDGs and how they tie into DMOs, governments and operators with a focus on #14 Life below water and #15 life on land. Robert Sandford, EPCOR Chair in Water and Climate Security, United Nations University Institute for Water, Environment and Health; Tina Cobb, Senior Advisor, Sustainable Policy and Engagement Unit, Sustainable Development Unit, Government of Canada 2. Next Generation of Canadian Tourism Canada s leading entrepreneurs under 30 trail-blazing the future of sustainable tourism. Michael Sadwoski, Marketing Director, Intrepid Travel; Anastasia Castrol, Surfrider 3. Bring it Forward This session will be guided by moderators based on topics chosen by attendees throughout the conference. COFFEE BREAK: 3:00-3:30 P.M. PRE-FUNCTION AREA DOSE OF INNOVATION 3:30-3:45pm 1. Transformational Tourism Jake Haupert, Co-Founder, The Transformational Travel Council 2. Growing Food in Cities Holly Dumbarton, Project Manager, Food Eco District TOURISM IN PROTECTED PLACES 3:45-5:00pm How can tourism grow while we protect and conserve our natural and cultural assets? David McKenna, President, Banff Jasper Collection by Pursuit; Élisabeth Lacoursière, Director, Outreach & Marketing, Parks Canada; Patricia Dunnett, Metepenagiag Heritage Park National Historic Site Designation & Repatriation
7 DAY 2 - TUESDAY, JANUARY 22 CONT. EVENING THE GATHERING RECEPTION VICTORIA INTERNATIONAL MARINA 7:00pm-10:00pm 1 Cooperage Place Enjoy the finest in local cuisine provided by IMPACT partners, Pizzeria Prima Strada, Songhees Events & Catering and Truffles Catering. Sea Cider Farm & Ciderhouse, Hoyne Brewing Co., Hire A Somm, Blue Grouse Estate Winery and Vineyard, and Sheringham Distillery will serve local wines, craft beers and spirits in an evening designed for sharing our hopes for the future. Recommended Dress Code: Business Casual This event is within walking distance of the Victoria Conference Centre; transportation is not provided. Delegates who desire a walking escort may meet at the VCC in the totem area, departing at 6:45PM. For delegates staying at the Delta Hotels by Marriott Ocean Point Resort, please meet in the hotel lobby at 6:50PM to walk over as a group
8 DAY 3 - WEDNESDAY, JANUARY 23 MORNING NETWORKING BREAKFAST: 7:30-8:30 A.M. PRE-FUNCTION AREA WELCOME 8:30am-8:50am Welcome Honourable Jeanie Dendys, Minister of Tourism and Culture, Yukon OVERBOOKED 2.0: THE SOLUTIONS 9:00am-10:15am Overbooked 2.0: The Solutions How destinations are using dispersion, dissemination and community planning to address over tourism. Elizabeth Becker, Author and Journalist; Wolf Paunic, President, Trafalgar; Blake Rogers, Executive Director, TIA Yukon COFFEE BREAK: 10:15-10:45 A.M. PRE-FUNCTION AREA UNITE, COMMIT, ACT 10:45-11:45pm Unite - Commit - Act Wrapping up IMPACT 2019 with a united vision, a national commitment and clear actions as we help define tourism s legacy across Canada. Greg Klassen, Principal, Twenty31 CLOSING REMARKS 11:45-12:00pm Closing Remarks IMPACT Founding Partners and Conference Co-Chairs *Schedule of events subject to change
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SUSTAINABILITY TRAVEL & TOURISM
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