SFO UPDATE & FORECAST. Charles Schuler Director of Marketing & Communications

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1 SFO UPDATE & FORECAST Charles Schuler Director of Marketing & Communications

2 Strategic 5-Year Plan ( ) Goal #1: Revolutionize the Passenger Experience Goal #2: Achieve Zero By 2021 Goal #3: Be the Industry Leader in Safety & Security Goal #4: Nurture a Highly Competitive and Robust Air Service Market Goal #5: Be a World Class Dream Team Goal #6: Deliver Exceptional Business Performance Goal #7: Care For and Protect our Airport and Communities

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4 2015: 50,048, : 53,096, : 55,814,906

5 SFO Growth Actual 2014 Forecast 2017 Forecast Enplanements (Millions) Fiscal Year

6 : International Growth 6,500,000 International Growth by Enplanements 6,000,000 5,500,000 Goal Actual 5,000,000 4,500,

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10 Major International Gateway Airport Growth 8% Year Over Year Percentage Change in Total Airport Passengers 7% 6% 5% 4% 3% 2% 1% 0% SFO BOS LAX ORD SEA DFW IAD JFK ATL MIA IAH

11 : International Growth Economic Impact Bay Area Business Revenue (annual) $3.2b Bay Area New Job Creation 25,197 State and Local taxes (annual) $220m

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13 Air Carrier Diversity

14 130+ Destinations 4 New Destinations in Airlines 5 New Airlines in 2018

15 2018: New Flight Economic Impact SFO JOBS 99 SFO SPEND $18 m BAY AREA JOBS 1,619 BAY AREA SPEND $193m VISITORS TO BAY AREA 43k

16 2018 International Growth: New Carriers Airlines Destination Start Date Flights per Week Seats per Week Interjet Hong Kong Airlines Guadalajara/ Mexico City March 14 th Hong Kong March 25 th 7 2,414 Iberia Airlines Madrid April 25 th Frenchbee Paris/Papeete May 11 th 6 2,466 Icelandair Keflavik June 1 st 3 1,048 Level Barcelona October 31 st 3 753

17 2018 International Growth: Incumbent Carriers Airlines Destination Start Date Flights per Week Seats per Week Air Canada Edmonton May 1 st United Zurich June 7 th 7 1,533 Qantas Melbourne September 2 nd United Papeete October 30 th Airlines Destination Start Date Flights per Week Seats per Week EVAAir Taipei March 25 th 18 to Air India New Delhi March 25 th 6 to Copa Airlines Panama City March 25 th 14 to

18 Flight Operations Increases By Region Winter 2018 vs. Winter % 13.7% 19.6% 32.3%

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20 SFO Forecast: The Numbers 2018: 57+million 6% intl. growth 5 new carriers 6 new intl. destinations

21 SFO Forecast: Growth Challenges

22 SFO Forecast: Growth Challenges

23 SFO Forecast: Growth Challenges

24 SFO Forecast: Growth Challenges

25 SFO: Sustainability - 2% of global CO2 emissions - 12% of transport sector CO2-70% aircrafts 80% more efficient per seat than first gen jets - 80% average aircraft occupancy - 2x PAX (7.8B) >20 yrs

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27 - Airlines already benchmarking carbon emissions by aircraft & PAX - Companies with large corporate travel programs interested in reducing emissions & showing sustainability commitments - employee retention + sustainability reporting - Procurements increasingly focused on social and environmental compliance and, like hotels or travel destinations, could grow to include airline purchases based upon an airline s Carbon Disclosure Project (cdp.net) score, biofuel rating (see NRDC right) or aircraft s emissions (TBD) Source: NRDC Aviation Biofuels Scorecard 2017

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30 Capital Improvement Program

31 Managing Growth: Terminal 1 - The Harvey B. Milk Terminal

32 Managing Growth: Terminal 1 Timeline 2019 In July, 9 gates open in Boarding Area B, new Consolidated Security Checkpoint open; Terminal 1 Center partially open 2020 In March, 9 more gates open in Boarding Area B (18 gates total), the entire south check in lobby also opens 2021 In Q2, the International Connector opens, 7 additional gates open (25 gates total), swing gates open 2022 In Q4, all gates open; Boarding Area B and Terminal 1 fully operational

33 Managing Growth: Terminal 1 Preview

34 Managing Growth: Terminal 1 Preview

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37 Managing Growth: Taste of Terminal 1

38 Good News: Grand Hyatt at SFO - Opening Soon Opening summer rooms 15,000+ square feet of meeting space 4-star rating

39 Capital Improvements AirTrain extension T2 Buildback REACH

40 Capital Improvements New Campus Long Term Parking 2

41 SAN FRANCISCO INTERNATIONAL AIRPORT AIRPORT DEVELOPMENT PLAN

42 SFO Tomorrow Redevelopment of the International Terminal Building Improved connectivity between terminals New international boarding area. Improved transportation access New rental car center Improved airfield efficiency & taxiway geometry Boarding Area H

43 Good News: Tastes of the International Terminal 16 new restaurants in International Terminal since 2017 Focus on local San Francisco restaurants and locally sourced food Types of restaurants include: Chinese Japanese Mexican Vietnamese California Cuisine Southern Comfort Food American Classics

44 Business Travel Services

45 Digital Maps

46 Good News: Customs Welcome Project

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49 ITG After

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54 Supporting Videos Dining Options - Zero Waste - Grand Hyatt at SFO - Remote Gate Operations -

55 Thank you