CONCESSIONS FUTURE OPPORTUNITIES

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1 CONCESSIONS FUTURE OPPORTUNITIES MARCH 14 & 15, 2019

2 COLORADO S STRONG ECONOMY 2

3 ABOVE AVERAGE GROWTH 3

4 19 FORTUNE 1000 COMPANIES Fortune 1000 Companies & Major Relocations and Expansions into Metropolitan Denver Source: Fortune Magazine, May 2018 & Metro Denver Economic Development Corporation Note: VF Corporation relocates in H1 2019

5 RECORD M PASSENGERS 5 Source: Denver International Airport

6 PASSENGER TRAFFIC KEEPS GROWING M M M 6 Source: Denver International Airport traffic forecast

7 DEN IS THE 5 TH BUSIEST AIRPORT IN US U.S. Rankings, 2018 World Rankings, 2018 Rank Airport Passenger Traffic 1 Atlanta (ATL) 107,394,029 2 Los Angeles (LAX) 87,534,384 3 Chicago (ORD) 83,400,000 4 Dallas-Fort Worth (DFW) 69,112,607 5 DENVER (DEN) 64,494,613 6 New York (JFK) 61,909,148 7 San Francisco (SFO) 57,793,313 8 Seattle (SEA) 49,849,520 9 Las Vegas (LAS) 49,716, Orlando (MCO) 47,696, Charlotte (CLT) 46,444, Newark (EWR) 46,065, Miami (MIA) 45,044, Phoenix (PHX) 44,943, Houston (IAH) 43,807, Boston (BOS) 40,941, Minneapolis (MSP) 38,037, Fort Lauderdale (FLL) 35,963, Detroit (DTW) 35,236, Philadelphia (PHL) 31,691, New York (LGA) 30,094, Baltimore (BWI) 27,145, Salt Lake City (SLC) 25,554, San Diego (SAN) 24,238, Washington, D.C. (IAD) 24,060,709 Rank Airport Passenger Traffic 1 Atlanta (ATL) 107,394,029 2 Beijing (PEK) 100,980,000 3 Dubai (DXB) 89,149,387 4 Los Angeles (LAX) 87,534,384 5 Tokyo (HND) 87,098,683 6 Chicago (ORD) 83,400,000 7 London (LHR) 80,102,017 8 Hong Kong (HKG) 74,700,000 9 Shanghai (PVG) 74,050, Paris (CDG) 72,229, Amsterdam (AMS) 71,053, New Delhi (DEL) 69,866, Guangzhou (CAN) 69,730, Frankfurt (FRA) 69,514, Dallas-Fort Worth (DFW) 69,112, Seoul (ICN) 68,259, Istanbul (IST) 67,981, Jakarta (CGK) Unreleased 19 Singapore (SIN) 65,600, DENVER (DEN) 64,494, Bangkok (BKK) 63,378, New York (JFK) 61,909, Kuala Lumpur (KUL) 59,959, Madrid (MAD) 57,891, San Francisco (SFO) 57,793,313 7 Source: Airports Council International and airport traffic reports

8 210 NONSTOP DESTINATIONS Denver International Airport Nonstop Service Network YE June Source: Innovata Schedules via Diio Mi Note: Some markets are seasonal and some markets are served less than daily

9 STRONG DOMESTIC ROUTE NETWORK 9 Source: U.S. DOT, O&D Survey via Diio Mi; Innovata Schedules via Diio Mi

10 ONE OF THE WORLD S BUSIEST SHOPPING DESTINATIONS Location Footfall (busy hour) London Oxford Street 13,560 Munich Kaufingerstraβe 12,832 Madrid Calle de Preciados 10,292 Frankfurt Zeil 10,280 Paris Avenue des Champs Elysées 10,277 Barcelona Avenue del Portal de Angel 10,216 Barcelona Passeig de Gracia 10,132 Madrid Gran Via 9,956 London Regent Street 9,252 Madrid Calle Fuencarral 9,196 DEN ,795 Source: BNP Paribas Pan European Footfall Analysis

11 39 NEW GATES UNDER CONSTRUCTION 11 Source: Denver International Airport, subject to change

12 GREAT HALL 12

13 DEN BRAND PRINCIPLES 13

14 SMALL, LOCAL BUSINESS/ACDBE STRATEGY Strategy Development Identify appropriate opportunities for small, local business/acdbe Encourage participation of local product suppliers, brands and operators through direct communication RFP refinement and simplification Assist in connections between ACDBEs, prime operators and concept owners Help facilitate equitable working relationships for ACDBEs Program Delivery Design and construction guidance Concessionaire growth and technical assistance ACDBE goals 14

15 Annual Gross Sales Sales per Enplanement CONCESSIONS GROWTH Concessions Sales ASQ Customer Satisfaction $450,000,000 $ $400,000,000 $350,000,000 $300,000,000 $250,000,000 $200,000,000 $150,000,000 $100,000,000 $50,000,000 $- $12.00 $10.00 $8.00 $6.00 $4.00 $2.00 $ Gross Sales Gross Sales per Enplanement Restaurant facilities Shopping facilities 15 Source: Concessions Revenue Reports on flydenver.com; ASQ Customer Satisfaction from ACI Reports

16 COMMERCIAL PLANNING PRINCIPLES Each concourse should have its own personality and characteristics Concourse center cores are the primary commercial zone Passengers should be exposed to the maximum amount of commercial space along their journey Design should encourage passengers to dwell in commercial spaces Commercial spaces should be optimal shapes The needs of small, local, and ACDBE businesses should be reflected in DEN s commercial plans Views and natural light should be leveraged wherever possible Passenger journey should be intuitive with a minimized number of decision points Sightlines should be optimized We should provide significant more customer seating in and around the commercial areas 16

17 JOURNEY TIME minutes 40 minutes minutes 17

18 DWELL TIME DEFINES OPPORTUNITY Short Dwell Time Longer Dwell Time 18

19 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 CONCOURSE A Most diverse concourse with service from 20 airlines 2018 Enplanements 8,168,729 % Originating Passengers 86% % Transfer Passengers 14% 3,500 3,000 2,500 2,000 1,500 1, Departing Seats by Hour Flight Duration Dwell Time 3 4 Hours More than 4 Hours Less than 2 Hours Hours Source: Hourly Seats from Innovata Schedules via Diio Mi March 14, 2019; Flight Duration from Innovata Schedules via Diio Mi for full year 2019; Enplanements, Originating, and Transfer Passengers from DEN Traffic Stats; Dwell time calculated from wi-fi sessions full year 2018.

20 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 CONCOURSE B United hub with a large volume of transfer passengers 2018 Enplanements 13,809,084 % Originating Passengers 44% % Transfer Passengers 56% 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Departing Seats by Hour Flight Duration Dwell Time 3 4 Hours More than 4 Hours Less than 2 Hours Hours Source: Hourly Seats from Innovata Schedules via Diio Mi March 14, 2019; Flight Duration from Innovata Schedules via Diio Mi for full year 2019; Enplanements, Originating, and Transfer Passengers from DEN Traffic Stats; Dwell time calculated from wi-fi sessions full year 2018.

21 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 CONCOURSE C Nearly all domestic Southwest flights, no food onboard 2018 Enplanements 10,281,404 % Originating Passengers 75% % Transfer Passengers 25% 4,000 3,500 3,000 2,500 2,000 1,500 1, Departing Seats by Hour Flight Duration Dwell Time 3 4 Hours More than 4 Hours Less than 2 Hours Hours Source: Hourly Seats from Innovata Schedules via Diio Mi March 14, 2019; Flight Duration from Innovata Schedules via Diio Mi for full year 2019; Enplanements, Originating, and Transfer Passengers from DEN Traffic Stats; Dwell time calculated from wi-fi sessions full year 2018.

22 F&B TODAY $8.50 F&B SPE $8.00 $7.50 $7.00 $6.50 $6.00 $5.50 Concourse SPE 22 Note: Sales are for Concourse A, B, and C only

23 RETAIL TODAY $4.50 Retail SPE $4.00 $3.50 $3.00 $2.50 $2.00 Concourse A Concourse B Concourse C 23 Note: Sales are for Concourse A, B, and C only; Retail sales presented here exclude Duty Free

24 Commercial Space in SF FUTURE SPACE REQUIRED 160, , , ,000 80,000 60,000 40,000 20,000 0 Concourse A Concourse B Concourse C Current Space 2019 Requirement 2025 Requirement 24

25 CONCESSIONS MIX Retail/Services 32% 2018 Square Feet Share Retail/Services 30% 2025 Square Feet Share F&B 68% F&B 70% 25 Note: Square feet are for Concourse A, B, and C only

26 COMMON CONCOURSE ATTRIBUTES Improving sightlines Supporting operational requirements Creating precincts and adjacencies Enabling more flexible use of space Providing additional incubation pathways for small and local businesses Adding seating in the center core Ensuring that we have sufficient commercial capacity for our future customer volumes Matching the commercial layout to the needs of our customers 26

27 CONCOURSE A END STATE CENTER CORE N 27 Concourse Level Mezzanine Level

28 CONCOURSE A END STATE WEST SUBCORES N 28

29 CONCOURSE A END STATE EAST SUBCORES N 29

30 CONCOURSE B END STATE CENTER CORE CONCOURSE LEVEL N 30 Concourse Level Mezzanine Level

31 CONCOURSE B END STATE WEST SUBCORES N 31

32 CONCOURSE B END STATE EAST SUBCORES N 32

33 CONCOURSE C END STATE CENTER CORE N Concourse Level Mezzanine Level 33

34 CONCOURSE C END STATE WEST SUBCORES N 34

35 CONCOURSE C END STATE EAST SUBCORES N 35

36 SIGN UP FOR UPDATES Sign up for updates at 36

37 FEEDBACK Send feedback to DEN by Friday, March 29 th 37

38 38

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