Trends Shaping Houston Airports

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1 Trends Shaping Houston Airports Ian Wadsworth Chief Commercial Officer April 2014

2 Our mission is to connect Houston with the world Connect the people, businesses, cultures and economies of the world to Houston People Economies Houston Airports Businesses $27 Billion Economic Impact Cultures

3 Houston has true global reach Asia 4 destinations Canada 5 destinations Europe / ME 9 destinations U.S. 117 destinations Houston s International Network Mexico 27 destinations Caribbean 6 destinations 5 Continents 33 Countries 68 Non-stop Routes Central America 10 destinations South America 7 destinations Africa 1 destination ~150 Daily Departures

4 Houstonians have choice for their air travel AIRPORT IAH HOU HOUSTON Passenger Airlines Non-stop Routes Daily Departures Annual Enplaned Passengers (MM)

5 Passenger numbers are at historic highs Passenger Enplanements (MM) - Total HAS % FY10 FY11 FY12 FY13 FY14 Fcst FY15 Bud % Growth 2 % 1 % - 1 % 3 % 2 %

6 Air fares are higher than average Houston historically has higher fares than the domestic average Share of Total Passengers $240 16% $220 20% 64% $200 +$42 $180 -$15 Share of O&D Passengers $160 $140 28% 27% 45% UA WN OA $120 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q US Domestic IAH HOU Source: ARC US O&D information via Diio Mi

7 Changes in Houston s Air Service Market

8 HOU is serving an increasing share of domestic passengers Domestic Enplanements (MM) 17.0 IAH 7.0 HOU % FY10 FY11 FY12 FY13 FY14 Fcst FY15 Bud 4.0 FY10 FY11 FY12 FY13 FY14 Fcst FY15 Bud

9 International travel is growing fast International Enplanements (MM) IAH 5.5 HOU % Coming in FY FY10 FY11 FY12 FY13 FY14 Fcst FY15 Bud 3.0 FY10 FY11 FY12 FY13 FY14 Fcst FY15 Bud

10 Trend: Increasing Competition

11 Competition is on the rise in Houston Reflecting the strength of the local economy, other airlines have increased service to offsetting service reductions attributable to United s network realignment. Market share of O&D passengers 53% 51% 45% 24% 25% 27% 28% 22% 24% United Southwest All others

12 Houstonians have a choice of airline on more key routes Top 45 Houston routes account for over 80% of passengers Competition on Top 45 Routes No Competition 2 or More Airlines

13 Southwest Airlines is expanding rapidly Indianapolis, IN Nov. 4, 2012 Orange County, CA Nov. 4, 2012 Charlotte, NC Apr. 14, 2013 Pittsburgh, PA Apr. 14, 2013 Boston, MA June 2, 2013 New York (LGA) June 2, 2013 Washington, DC (DCA) Aug. 4, 2013 Pensacola, FL Nov. 3, 2013 Memphis, TN Nov. 4, 2013 Salt Lake City, UT June 8, 2014 San Juan, PR June 8, 2014 Portland, OR June 8, 2014

14 Spirit Airlines is new to Houston Now 7 Destinations: Chicago, IL Oct Las Vegas, NV Oct. 4, 2012 Orlando, FL Feb. 14, 2013 Los Angeles, CA Apr. 25, 2013 Denver, CO June 13, 2013 Detroit, MI June 13, 2013 Minneapolis, MN May 1, 2014 Stay tuned..

15 Other airlines are also adding service New York (LGA) Started July 11, 2012 Boston Started July 25, 2013 New York (JFK) Started April 2, 2013

16 Houston s average domestic fares are strong IAH s average domestic fares are highest of 10 busiest U.S. hub airports; Southwest has been able to raise fares and increase passenger traffic at HOU. 10 busiest large hub airports 10 busiest Southwest airports CY 2013 AVG YOY % IAH $222 (0.3%) SFO $ % JFK $ % LAX $ % DFW $189 (3.1%) CLT $ % ORD $ % ATL $ % PHX $ % DEN $ % CY 2013 AVG YOY % LAX $ % ATL $ % PHX $ % HOU $ % DEN $ % BWI $ % LAS $ % MCO $ % MDW $ % DAL $ % Source: Airlines Reporting Corporation (ARC) data as reported in DiioMi FMi, accessed February 2014.

17 Low Cost Carriers are growing nationwide and in Houston Ultra-Low Cost Carrier Low Cost Carrier Legacy Carrier Fully decouple product Hybrid model Business traffic focus Single fleet type Single fleet type Multiple fleet types Minimal infrastructure Growing infrastructure to meet hybrid model Infrastructure to meet multiple client base vivaaerobus.com

18 Trend: Expanding International Reach

19 Houston is a fast-growing international market IAH has nonstop service to 68 cities in 33 countries. Houston is the nation s 8 th largest international hub and is the 2 nd fastest-growing since FY 2013 enplaned passengers Busiest U.S. international gateways Percent change in enplaned passengers FY 2001 (pre-9/11) to FY 2013 Millions % 60% 10 50% 8 40% 6 30% 4 20% 2 10% 0 JFK MIA LAX EWR ORD ATL SFO IAH IAD DFW 0% -10% IAD IAH ATL JFK EWR DFW MIA SFO ORD LAX Source: DOT T-100 YE July 2013

20 Houston added 9 new international routes since 2009 New Routes Asia +2 destinations and 2 nd Tokyo Canada +2 destinations Europe / ME +3 destinations Beijing Air China (2013) Seoul Korean (begins May 2 nd ) Edmonton United (2009) Montreal Air Canada/United (2009) Doha Qatar (2009) Istanbul Turkish (2013) Munich United (begins Apr 24 th ) Lagos United (2011) Rio de Janeiro United (2009) South America +1 destinations Africa +1 destination

21 Houston is a highly profitable international market Average premium fares at IAH are the highest in the country. Airlines with 3-cabin (F/C/Y) service to IAH CY 2013 average one-way fares at 10 busiest U.S. international gateways Source: Airlines Reporting Corporation (ARC) data as reported in DiioMi FMi, accessed February 2014.

22 Next generation aircraft are a good fit for Houston Lufthansa A380 United B787

23 Result: Facility Investment

24 HOU International Expansion Project is underway Currently under construction Opening Late 2015

25 HOU project includes new concourse, garage and roadways New Parking Garage Entry Roadway Modifications New Concourse Terminal Expansion 25

26 New HOU facilities will be state of the art 2

27 United is optimizing and renewing its facilities at IAH In 2013 the new 225K square foot Terminal B-South opened, offering passengers a modern, efficient experience with new, innovative concession choices.

28 IAH Terminal D is being refreshed Before After

29 A new international terminal is being planned for IAH The new terminal will provide additional wide body gate capacity, modern technology and expanded retail and concession space catering to premium passengers.

30 IAH Marriott Hotel to receive a $41 MM + renovation 30

31 New entrance and roadway signs installed at IAH

32 Thank You

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