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1 FLX-Disrupt 2018: Draft Agenda Tues, 24 April: Pre-Conference Evening ( ) Welcome Reception: If you can find it N/A Top Secret Wed, 25 April: Transforming the Airline Offer ( ) Presentation: Disrupt or Disappear Jim Davidson (Farelogix) Presentation: Times Are a-changing, and So Is Your Offer Henry Harteveldt (Atmosphere Research) Case Studies: You did WHAT with your merchandising program? Confirmed: Tye Radcliff (United); Jan Fogelberg (Hawaiian Airlines) Invited: Delta, Air Canada Morning Tea ( ) Morning Tea N/A Foyer

2 Transforming the Airline Offer ( ) Case Studies: Dynamic Offers: Real Stories, Compelling Results Confirmed: George Bryan (Westjet), Roland Jaggi (Aegean), Arber Deva (Lufthansa Group); Invited: American Airlines Panel: Ask the Offer All Stars Airline representatives from the above case study sessions Lunch ( ) Lunch N/A Terrace Transforming the Airline Offer ( ) Presentation: Transforming Revenue Management Presentation: Science. Who needs it? (We do.) Panel: RM Fantasy vs. Reality it s a fine line Karl Isler, formerly Swiss Airlines Steven Luis & Dr. Chen, Florida International University Confirmed: Steve Luis (FIU), Roland Jaggi (Aegean), Agnes Pomykala (Alaska Airlines), Scott Chandler (American Airlines), Tim Reiz (Farelogix)

3 Afternoon Tea ( ) Afternoon Tea N/A Foyer Transforming the Airline Offer ( ) Presentation: Technology for Offer Transformation what does it take? Presentation: Show Me That Again, Please! (Offer engines in action) Tim Reiz, Manish Nagpal (Farelogix) Farelogix Technology and Product Experts Breakouts ( ) Breakouts: 1-2-1s and tech breakouts TBC Break Out Rise Conference Room, EAST

4 Delicious Disruption Dinner ( ) Drinks Reception N/A Pool & Deck Dinner N/A Pool & Deck Entertainment N/A Pool & Deck Pool & Deck, EAST

5 Thu, 26 April - The Future: Where will it take us? ( ) Welcome Back Henry Harteveldt (Atmosphere Research) Presentation: Beyond Buzzwords Emerging Technologies That Matter Presentation: The PSS Love/Hate Relationship Where Is This Going, Anyway? Panel: Preparing for Disruption What Airline Leaders Need to Know Norm Rose (PhoCusWright) Richard Clark (T2RL) Confirmed: Norm Rose (PhoCusWright), David Orszaczky (Qantas), Arber Deva (Lufthansa Group), Veronica Hull (Virgin Atlantic), Tim Reiz (Farelogix). Morning Tea ( ) Morning Tea N/A Foyer NDC Adoption ( ) Presentation: NDC: are we there yet? Case Studies: NDC Airline All Stars Jim Davidson (Farelogix) Confirmed: Neil Guerin (American Airlines), Bill Cavendish (Emirates), Leoni Privett (Qantas), Arber Deva (Lufthansa Group); Invited: United Panel: Meet the NDC Airline All Stars Airline representatives from the above case study session

6 Lunch ( ) Lunch N/A Terrace NDC Adoption ( ) Case Study: HRG Does NDC A Travel Management Odyssey Bill Brindle, HRG Panel: NDC Across The Distribution Marketplace Confirmed: Yanik Hoyles (IATA), Bill Brindle (HRG), Moshe Rafiah (Travelfusion), Charlie Sultan (Concur); Invited: Skyscanner, Priceline Panel: NDC and the GDSs It s Game Time! Confirmed: Ian Heywood (Travelport), Kathy Morgan (Sabre), Stewart Alvarez (Amadeus), Jim Davidson (Farelogix) Afternoon Tea ( ) Coffee & Carriages or Carry On N/A Foyer Breakouts: 1-2-1s and tech breakouts ( ) Technology Breakouts/1-on-1 meetings TBC Break Out

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