Meet with Mercure. Mercure Bristol Holland House Hotel & Spa. 700 Hotels worldwide mercure.com ENTER. Your loyalty program
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1 Meet with Mercure Mercure Bristol Holland House Hotel & Spa ENTER 700 Hotels worldwide Your loyalty program
2 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts What s it all about Meeting matrix What s it all about? It s a simple theory but it works: give your meeting or conference delegates everything they want in terms of both venue and services and they ll perform better and get more out of the event. We ve put this idea into action against the backdrop of our diverse mix of hotels and applied it to all Mercure meetings. Welcome to a new definition of meeting success. The result is a welcome mix of pleasure and productivity which will surprise your delegates as much as it inspires them. Mercure Salisbury White Hart Hotel Talk to our event sales team so they understand what your meeting is about and can tailor your event precisely to your needs. And you ll never need to hold a meeting in an uninspiring environment again. P02
3 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts What s it all about Meeting matrix Meet with Mercure INSPIRING VENUES - WITH OVER 500 UNIQUE MEETING ROOMS... VARIED AND EXCITING FOOD WITH REFRESHING BREAKS TO INSPIRE... DEDICATED TEAM WITH A PASSION FOR SERVICE... SO EVERYTHING S POSSIBLE P03
4 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts 8-hour day delegate 24-hour delegate Response commitment All-inclusive day delegate package What s included: Greeted by your meeting host Our commitment: it s important for us to understand and deliver your objectives for the day and the most important aspects of your meeting A comfortable and appropriate meeting room Our commitment: to provide one of our comfortable cooling rooms that is suitable for your requirements WiFi connectivity for delegates Our commitment: we ll provide WiFi for general use and can arrange bespoke solutions should you require large numbers or specific downloading capacity over and above this Flipchart, A4 pad and pencil for each of your delegates plus a stationery box to help facilitate your meeting Our commitment: we provide your delegates with the tools to achieve a successful and professional meeting Summary one bill account covering all charges no hidden costs Our commitment: your final bill will include everything, presented as a one-page summary bill for clarity with additional detailed back-up provided separately Inclusive refreshments from mid-morning break through to afternoon tea, together with constant replenishment of bottled water Our commitment: we are flexible and will deliver when, where and how often you tell us A quality, varied and healthy lunch option seasonally adjusted and tailored to meet delegates requirements Our commitment: served in line with your requirements in room, breakout, or in the restaurant. Just tell us when and where LCD projector with on-site support to ensure connectivity Our commitment: if required, we ll set everything up in the room with your host on hand to ensure connectivity. A how to use guide will also be available Mercure Exeter Southgate Hotel Mercure Bristol Brigstow Hotel P04
5 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts 8-hour day delegate 24-hour delegate Response commitment All-inclusive 24-hour package All the benefits of the day delegate rate are included plus: Group check-in for larger parties if required Our commitment: we can provide a separate group check-in if required. Leave your luggage and we will ensure it gets to your delegates rooms before your meeting starts Three-course restaurant dinner Our commitment: an evening meal for you and your delegates in our restaurant or why not consider one of our event rooms for a private dinner? We re flexible to meeting your needs Overnight accommodation Our commitment: a great night s sleep in one of our stylish and comfortable bedrooms with all the required amenities Full breakfast Our commitment: available from 6.30am to 10am: fresh and varied choices giving your delegates the best start to the day Mercure London City Bankside Mercure Blackburn Dunkenhalgh Hotel & Spa P05
6 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts 8-hour day delegate 24-hour delegate Response commitment Our response commitment On receiving your enquiry at hotel level we promise to respond to you within the following timescales: Within 30 minutes* we ll acknowledge your enquiry. Within 2 hours* of your enquiry, we ll provide you with our Proposal Lite which will include an overview of the details discussed and meeting requirements, menu options and initial costings, plus an interactive brochure with resources for you to use including floor plans and images. On confirmation of the enquiry, we ll provide you with our Full Proposal within 12 hours* which covers all details for your event plus terms and conditions. *within business hours P06
7 With its unrivalled location and boasting stunning views of the city s harbour, the 4-star Mercure Bristol Holland House Hotel & Spa is an ideal location for meetings and events. The hotel features 12 flexible meeting rooms, breakout area and exhibition space. The largest meeting room can accommodate up to 220 delegates and all meeting rooms benefit from natural daylight, air conditioning and WiFi connectivity while some also benefit from a private break out area or courtyard access. Guests to the hotel can also enjoy one of the 275 bedrooms, award-winning Phoenix Restaurant and bar, plus on-site spa facilities including an indoor heated pool, fitness suite and 14 beauty treatment rooms. Unique 4-star meetings venue in central location Hotel facilities at a glance: Nearby attractions: 12 meeting rooms SS Great Britain 275 en-suite bedrooms Bristol Aquarium & 3D IMAX theatre On-site spa and leisure Bristol Zoo Gardens Indoor team building Bristol Museum & Art Gallery Outdoor team building Arnolfini Golf nearby Harbourside Boat Cruises Central location Cabot Circus View the hotel s photo and video gallery here On-site Science Centre P07
8 Our story: The hotel opened in 2007 following the successful re-development of Phoenix House, the much loved former home of the Royal & Sun Alliance Insurance company. The team at Mercure Bristol Holland House Hotel & Spa is actively committed to supporting its local community in a creative and meaningful way. Our focus is not only to improve the immediate environment in which we operate but to build sustainable projects and relationships that will benefit the residents of Bristol and beyond in the coming years. The hotel has also successfully won the Green Business Tourism Award / Best Large Hotel of the Year for 2010; and the Tourism Excellence Awards for 2010 and P08
9 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Meeting rooms 12 Max capacity Theatre (220) U-shape (70) Boardroom (68) Classroom (150) Banquet (230) Cabaret (176) 220 Feature rooms Outdoor team building facilities Indoor team building facilities Complimentary parking Golf nearby No Yes Yes Negotiable Yes Spaces to inspire your delegates P09
10 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Forest Suite Length: 27m Width: 12m Height: 2.5m Layout Capacities Theatre 220 U-shape 70 Boardroom 68 Classroom 150 Banquet 230 Forest Suite at a glance: Max capacity 220 Air conditioning Access Bar Controllable lighting Natural daylight Private refreshment area Stunning city views Cabaret 176 P010
11 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Orchard Suite Length: 15m Width: 7m Height: 2.6m Layout Capacities Theatre 100 U-shape 40 Boardroom 38 Orchard Suite at a glance: Max capacity 100 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 48 Banquet 80 Cabaret 64 P011
12 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Phoenix Suite Length: 17.5m Width: 7.25m Height: 2.2m Layout Capacities Theatre 120 U-shape 45 Boardroom 45 Classroom 60 Banquet 80 Phoenix Suite at a glance: Max capacity 120 Air conditioning Access Bar Controllable lighting Terrace / patio access Natural daylight Private facilities Courtyard views Cabaret 64 P012
13 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Birch Suite Length: 12m Width: 5m Height: 2.3m Layout Capacities Theatre 63 U-shape 34 Boardroom 32 Birch Suite at a glance: Max capacity 63 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 30 Banquet 40 Cabaret 32 P013
14 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Willow Suite Length: 10.5m Width: 5.25m Height: 2.3m Layout Capacities Theatre 56 U-shape 28 Boardroom 26 Willow Suite at a glance: Max capacity 56 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 30 Banquet 40 Cabaret 32 P014
15 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Aspen Suite Length: 9m Width: 5.25m Height: 2.3m Layout Capacities Theatre 49 U-shape 22 Boardroom 20 Aspen Suite at a glance: Max capacity 49 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 24 Banquet 30 Cabaret 24 P015
16 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Hawthorn Suite Length: 9m Width: 5.25m Height: 2.3m Layout Capacities Theatre 42 U-shape 20 Boardroom 20 Hawthorn Suite at a glance: Max capacity 42 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 18 Banquet 20 Cabaret 24 P016
17 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Cedar Suite Length: 7.25m Width: 5m Height: 2.3m Layout Capacities Theatre 30 U-shape 20 Boardroom 18 Cedar Suite at a glance: Max capacity 30 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 18 Banquet 20 Cabaret 16 P017
18 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Rowan Suite Length: 7.5m Width: 5m Height: 2.3m Layout Capacities Theatre 30 U-shape 20 Boardroom 18 Rowan Suite at a glance: Max capacity 30 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 18 Banquet 20 Cabaret 16 P018
19 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Maple Suite Length: 7.25m Width: 5.25m Height: 2.3m Layout Capacities Theatre 30 U-shape 20 Boardroom 18 Maple Suite at a glance: Max capacity 30 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 18 Banquet 20 Cabaret 18 P019
20 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Hornbeam Suite Length: 7.25m Width: 5m Height: 2.3m Layout Capacities Theatre 25 U-shape 20 Boardroom 18 Hornbeam Suite at a glance: Max capacity 25 Air conditioning Access Controllable lighting Natural daylight Stunning city views Classroom 18 Banquet 20 Cabaret 16 P020
21 Forest Suite Orchard Suite Phoenix Suite Birch Suite Willow Suite Aspen Suite Hawthorn Suite Cedar Suite Rowan Suite Maple Suite Hornbeam Suite Oak Suite Oak Suite Length: 7.25m Width: 5m Height: 2.3m Layout Capacities Theatre N/A U-shape N/A Boardroom 14 Classroom N/A Oak Suite at a glance: Max capacity 14 Air conditioning Access Controllable lighting Natural daylight Fixed oak boardroom table Stunning city views Banquet Cabaret N/A N/A P021
22 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts Zone out areas Inspiring refreshment breaks Food for thought Meet with Mercure extends far beyond our meeting spaces. Dedicated areas throughout our hotels offer a range of services and experiences for those essential getaway moments. Plenty of options to zone out... We strongly believe in encouraging you and your delegates to explore these areas to get a fuller Mercure experience. With its central location and extensive facilities, the hotel has plenty of areas to explore and space for delegates to relax and unwind during those essential moments of downtime. Whether it s relaxing in the beautiful courtyard, unwinding in the lounge, or letting off steam in the spa, speak to one of our event sales team to discuss the range of activities we can provide. P022
23 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts Zone out areas Inspiring refreshment breaks Food for thought Fuel your mind and revitalise: well considered breaks with equally well thought-out food and drinks are vital for your your meeting performance. Or break away from your meeting space to escape the routine of your event completely. Breakout zones differ from hotel to hotel but offer invigorating and characterful atmospheres wherever possible....with inspiring refreshment breaks Inspiring breaks to consider: Summer Summer-themed BBQ with a refreshing glass of Pimm s served in the courtyard Winter Unlimited amount of tea and coffee breaks served with a selection of pastries, cookies and freshly baked cakes Sound interesting? It doesn t stop there. Whatever your idea of an inspiring break, contact your meeting planner to discuss your event. P023
24 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts Zone out areas Inspiring refreshment breaks Food for thought The food and refreshments we supply during your event are tailored to your requests and based on quality, varied and exciting options with healthy choices and traditional favourites. We offer quality, varied food and refreshment experiences and are flexible in our approach to your requirements simply tell us when and where you want it and, if it s possible, we ll meet your every need Our menus reflect the season Our delivery of food and beverage is always efficient and on time Food for thought fresh and varied We offer a range of lunch options including our Mercure Meeting Lunch, Mercure Breakout Lunch and Mercure Working Plate Lunch We offer a range of dining options for evening meals from the restaurant to private dining in one of our event rooms Les Grands Vins Mercure offers a range of specially selected premium vintage wines chosen by experts and offered by the glass at reasonable prices P024
25 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts Our passion for service Testimonials From industry research and listening to what our customers say, we have developed an understanding of what both meeting planners and delegates truly demand which has helped us draw up Our promise to you We promise to understand the objective of your meeting We promise to be flexible and responsive We promise to do everything to ensure your day runs smoothly We promise to keep you refreshed and refuelled We promise more than just a meeting room We ll ask all the questions needed to give us a full picture of your meeting and help us understand what s most important to you. Only then can we expect to provide the perfect environment to suit your needs, and help you plan and deliver. Choose from all-inclusive or bespoke packages. You ll find our rates are consistently competitive and our levels of service second to none. We also promise to get back to you with our initial proposal within two hours of your enquiry. You ll find our staff friendly, technically knowledgeable and helpful at all times from the first enquiry to booking confirmation and from our personal meet and greet when you arrive, through your meeting sessions and breaks, to the minute you depart. We offer fresh, varied and healthy food and drink options, when and where you request it. Our hotels also offer a range of services and experiences for those essential getaway moments. Mercure hotels are so diverse we hope you ll find time to explore other zones at your venue. Our public areas, leisure facilities, gardens, grounds and even spas can all contribute to lifting your meeting from the humdrum to the pleasurable. delivered with a passion for service P025
26 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts Our passion for service Testimonials I am pleased to advise that our AGM went very well yesterday. Please ensure that you pass on our thanks again to Sam and his colleagues for their support. Whilst I didn t get the opportunity to indulge myself (!) I was told the food was excellent. I ll add my personal thanks to you for overseeing the logistics and ensuring that I had all matters covered on the day. Dawn Carey, National Friendly Thank you to you and your team. We were very pleased with the attention you gave to our delegates and speakers. The service was excellent and food and refreshments fantastic. Great value for money! We look forward to coming back to use this venue for future courses. Vinai Patel, CQC Support Ltd What people say First of all everything was good yesterday and up to your usual high standard, which is why we choose the Holland House. Staff were efficient and friendly, buffet spot-on. I was at the hotel for a short while yesterday and both Ian Parsons and I tried to track you down, as we wanted to thank you personally for your efforts on our behalf. Once again, many thanks. Pam, Edmundson Electrical TripAdvisor Traveller Rating: See what else people are saying. Read reviews >> P026
27 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts A Club Accor Business Account Register to join A Club, the free loyalty programme from Accor hotels and you ll be rewarded every time you stay at more than 2,300 hotels worldwide. With A Club earn points and enjoy exclusive rewards at a wide selection of Accor hotels including Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, Ibis, Adagio and ibis Styles / All Seasons. Mercure Hull Royal Hotel Be rewarded for your loyalty Points never expire* and can be redeemed for rewards and used any time, anywhere or convert them into airline miles. For more information and to register visit *If you stay at least once a year at participating hotels A Club Meeting Planners The A Club offer for meeting planners gives you outstanding benefits in Sofitel, Pullman, MGallery, Novotel, Mercure and ibis Styles / All Seasons hotels worldwide: earn A Club points with EVERY event earning points becomes so easy! get rewards and recognition with every meeting at any of our Sofitel, Pullman, MGallery, Novotel, Mercure and ibis Styles / All Seasons hotels worldwide 2 = 1 A Club point enjoy rewards valid 365 days a year at over 2,300 hotels convert your A Club points into airline miles in a variety of frequent flyer programmes benefit from other advantages from our partners P027
28 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts A Club Accor Business Account One card. A wealth of choice Our Accor Business Account makes managing your hotel expenditure easy. It has been designed to give you all the control and convenience you need and enables you to: Guarantee reservations Pay for accommodation at over 150 UK hotels Pay for food and drinks Pay for meeting rooms* Select from luxury to low cost hotels to suit every budget Mercure London Paddington And the benefits don t stop there. Once registered for the Accor Business Account you ll receive up to 45 days interest-free credit, monthly management reports and instant online access to your account including access to the previous 12 months transactions. Apply for your free hotel payment card today at businessaccount.accorhotels.com *Terms and conditions apply Mercure Aberdeen Ardoe House Hotel & Spa Mercure Milton Keynes Parkside House P028
29 Meet with Mercure Packages Venues Keeping you fuelled Passion for Service Accor programmes Contacts For further information on Mercure Bristol Holland House Hotel & Spa and to discuss your meeting requirements please contact: T: E: Mercure Bristol Holland House Hotel & Spa Redcliffe Hill, Bristol BS1 6SQ Getting here: By road: Exit the M4 at Junction 19 towards M32 Bristol. Continue for approximately 3 miles, follow the A4032 (Newfoundland Street) towards the City Centre, turn left into A4044 (Temple Way), turn right at the A4 (Temple Gate) then onto the A370 (York Road). At the roundabout, take the fourth exit to the A38 and Redcliffe Hill. By rail: Bristol Temple Meads Rail Station, 0.6 miles (approximately 5 minutes). By air: Bristol International Airport, 8.2 miles (approximately 20 minutes).
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