Insight Department: Scotland The key facts on tourism in 2016

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1 Insight Department: Scotland The key facts on tourism in 2016 September 2017

2 Executive Summary & Background Information In 2016 just under 14.5 million overnight tourism trips were undertaken in Scotland. In 2016, GB overnight visitors took 11.5 million overnight visits to Scotland. International visitors made 2.75 million overnight trips to Scotland and spent 1.9 billion in In 2016, the USA was Scotland s largest international market, whilst England was Scotland s largest domestic market Holidays were the most popular type of trip by both domestic and international markets in International inbound visits performed strongly in 2016, increasing by 6% on visitor numbers in International inbound spend also showed increases of 9.1%. The largest increases were seen in the VFR market which grew by 30% in International business visitors fell by almost 5% in 2016, whilst holiday visitors increased marginally by just over 1%. North American visitors showed the largest increase, with visitors from USA increasing by 10% and visitors from Canada increasing by 52%. Overall countries within the EU15 showed a decrease in 2016 compared to Tourism day visits showed a large increase on 2015 figures. Domestic day visits in 2016 reached over 142 million, a growth of 14.5%. Day visit spend increased by 23.5% to 4.9billion in GB resident overnight visits decreased in both volume and value in The biggest decreases were experienced in January, June, July and August. 1

3 Introduction This report provides a summary of statistics on tourism in Scotland, including the volume and value of tourism in Scotland and information on our major markets. It gathers information from a suite of tourism monitors managed by the Insight Department, VisitScotland and from other national statistics and commissioned research. These include: Great Britain Tourism Survey (GBTS) 2016 International Passenger Survey (IPS) 2016 Scottish Accommodation Occupancy Survey 2016 Moffat Centre Visitor Attraction Monitor 2016 VisitScotland s GB Day Visits Survey 2016 Scottish Annual Business Statistics 2014 (SABS): Sustainable Tourism by Local Authority Area ( Northern Ireland Statistical and Research Agency (NISRA) 2016 GBTS 2016 Spend Data The late publication of spend data for the 2016 survey is due to a delay in implementing a new data processing programme, which has required significantly more time than originally anticipated by the research agency responsible (TNS). Work on data processing for the expenditure estimate is still underway, and we will publish expenditure data for the full year as soon as this is finalised. Content The report is divided in the following sections: A. Tourism in Scotland B. GB Tourism in Scotland C. Overseas Tourism in Scotland Statistics This report presents statistical insight on the volume and value of domestic and international tourism in Scotland. For the years to 2011 the focus of the statutory tourism monitor for domestic overnight tourism was recording the resident population of the United Kingdom to destinations within the UK and the Republic of Ireland. Since 2011, the scope changed to only cover the resident populations of Great Britain (England, Scotland and Wales) and trips within these jurisdictions. Northern Ireland data is now collected in a separate survey by Northern Ireland Tourist Board. In this publication, percentage figures may not add up to 100% due to rounding. As with all surveys the data at sub-levels are based on smaller sample sizes and therefore incur a larger margin of statistical error reducing data reliability. More Further details and the latest statistics for the year to date can be found on our website visitscotland.org in the Research and Statistics section. 2

4 Tourism in Scotland 1. Volume of tourism in Scotland 2. Volume of tourism in Scotland Country of Residence Trips 2016 (m) % of total Nights 2016 (m) % of total Scotland % % England % % Wales % % Total GB Tourism % % Northern Ireland % % Total Overseas Tourism % % Total % % Sustainable Tourism Total Economy Employees 190, , , , , ,000 Gross Value Added ( m) 2, , , , , ,466.4 Employees 2,523,100 2,435,300 2,472,600 2,428,400 2,461,100 2,540,200 Gross Value Added ( m)* 8, , , ,4564 9, , Sources: GBTS/NISRA/IPS Fact: 38% of tourism trips are by Scottish residents Source: Scottish Annual Business Survey, 2014; Scottish Government Growth Sector Statistics Database, 2015 *The definition of sustainable tourism represents the SIC07 industry classifications for tourism used within the Scottish Government s growth sector. Definitions 1. A tourist trip is defined as a stay of one or more nights away from home for holidays, visits to friends or relatives, business and conference trips or any other purpose except such as boarding education or semi-permanent employment. 2. Tourist nights are those spent away from home using any type of accommodation or in transit on a tourist trip. 3. Tourist expenditure is spending incurred while away from home on a tourist trip and advance payments for such items as fares and accommodation. For overseas visitors statistics, the cost of travel to the destination is excluded. In this factsheet, expenditure is in 2015 prices. 3

5 The months of July to September are the most popular for holidays in Scotland amongst both GB and overseas visitor. 3. Average length of stay in Time of visit to Scotland 2016 Country of Residence Length of Stay (nights) Jan - Mar (%) Apr - Jun (%) Jul - Sep (%) Oct - Dec (%) Scotland 2.7 England 3.9 Wales 4.8 Total GB Tourism 3.4 Northern Ireland 3.8 Total Overseas Tourism 7.7 Total 4.2 Total Domestic (GB) Trips 22% 27% 28% 24% Total Overseas Trips 15% 26% 40% 19% Source: GBTS, 2016; IPS, 2016 Source: GBTS/IPS/NISRA Trip characteristics The average length of a trip by our overseas visitors is around eight nights. Trips by GB visitors tend to be shorter, on average around three nights for people from within Scotland and four nights for people from the rest of GB. 4

6 5. Monthly accommodation occupancy 2016 Hotel (% Room Occupancy) Guest House/B&B (% Room Occupancy) Self- Catering (% of Unit Occupancy) Hostel (% Bed Occupancy) Touring Caravan & Camping Park (% Pitch Occupancy) January n/a February n/a March n/a April May June July August September October November n/a December n/a Annual Average Source: Scottish Accommodation Occupancy Survey (SAOS) Occupancy Survey The Scottish Accommodation Occupancy Survey (SAOS) depends on the participation of Scottish tourism businesses. Businesses which provide VisitScotland with their occupancy data benefit from monthly reports on occupancy for their sector and region. If you would like to participate, please contact 5

7 6. Visitor attractions The Visitor Attraction Monitor is solely owned and distributed by Glasgow Caledonian University Moffat Centre. If you are interested in participating in the accompanying survey or subscribing to the publication, please Top 10 Free Admission Attractions % 16/15 Top 10 Paid Admission Attractions % 16/15 National Museum of Scotland 1,810,948 1,567,310 16% Edinburgh Castle 1,778,548 1,568,508 13% Scottish National Gallery 1,544,069 1,377,710 12% Edinburgh Bus Tours 604, ,006 10% Loch Lomond Shores 1,316,656 1,252,107 5% Edinburgh Zoo 574, ,351-9% Kelvingrove Art Gallery & Museum 1,259,318 1,261,552 0% Stirling Castle 481, ,932 5% Riverside Museum 1,259,042 1,131,899 11% Urquhart Castle 396, ,691 14% St Giles' Catherdral 1,171,793 1,108,842 6% Royal Yacht Britannia 348, ,906 13% Gretna Green Famous Blacksmith's Shop 794, ,868 2% Scotch Whisky Hertiage Centre 331, ,946 10% Royal Botanic Garden Edinburgh 790, ,755-6% Glasgow Science Centre 326, ,709 8% National War Museum 678, ,074 13% Scottish Seabird Centre 268, ,996 2% Gallery of Modern Art 646, ,943 9% Glenfinnan Monument 251, ,437 34% Only attractions which permitted publication of data are included. *Visits data estimated. Source: Moffat Centre (2016): Scottish Visitor Attraction Monitor Report 2016, Caledonian Business School, Glasgow Caledonian University. More information The Visitor Attraction Monitor is produced by the Moffat Centre at Glasgow Caledonian University 6

8 7. Trends in GB visitors to Scotland Trips (millions) Average nights per trip Source: GBTS People from within GB account for the majority of tourism in Scotland. 8. Volume of tourism from GB Trips (millions) Average nights per trip % 16/15 m % m % Holidays % % Business % % VFR % % Total % % Source: GBTS

9 9. Volume of tourism from GB Transport Car (62%) Train (17%) 10. Accommodation used by GB tourists Hotel/Motel/Guest House Relatives Accommodation Type Coach Tour (2%) Self-catering 1319 Plane (9%) Friends 1092 Regular Bus/Coach Service (4%) Caravan or Camping 1016 Source: GBTS 2016 (Transport used on longest part of journey) Motorhome/Campervan (1%) Other (5%) Source: GBTS 2016 Bed & Breakfast/ Guest House 648 Visits (000s) The quality of facilities and the quality of service have a major bearing on our visitor satisfaction. The majority of GB tourists stay in serviced accommodation, including hotels, motels, and guest houses. 8

10 11. Demographics of GB holiday visitors to Scotland Top Activities on day trips Age of visitors to Scotland (8%) (16%) (20%) (20%) (18%) 65+ (17%) Activity number of trips (m) % of total day trips Visiting friends or family % Going out for a meal % Undertaking outdoor activities % Going on a night out % General day out % Total day visits % Source: GBDVS, 2016 Source: GBTS,

11 Overseas tourism 13. Origin of international visitors Trips Spend Nights 000s % m % 000s % USA % % 4,109 19% Germany % % 2,725 13% France 152 6% 75 4% 1,160 5% Canada 149 5% 130 7% 1,370 6% Poland 138 5% 20 1% 885 4% Australia 132 5% 102 6% 1,354 6% Italy 123 4% 92 5% 901 4% Netherlands 115 4% 62 3% 884 4% Irish Republic 96 3% 25 1% 295 1% Sweden 89 3% 43 2% 372 2% Rest of World % % 7,174 34% Total % % 21, % Source: IPS Overseas residents in 2016 accounted for 19% of all tourism trips taken in Scotland but 38% of total visitor spend. They are therefore a valuable component of the visitor economy. The USA, Germany, France, and Canada are long-time major markets for Scotland. The last few years have seen growth from Italy and Poland. 10

12 13. Volume and value of international visitors Trips Nights Spend m % m % m % Holiday % % % VFR % % % Business % % % Other % % 32 2% Study % % 87 5% Total % % % Source: IPS, Demographics of international visitors 0-15 (2%) (13%) (21%) (19%) (21%) (16%) Source: IPS, (9%) 11

13 INSIGHT DEPARTMENT: TOURISM IN SCOTLAND S REGIONS 2016 Scottish Accommodation Occupancy Survey VisitScotland commissions the Scottish Accommodation Occupancy Survey (SAOS), conducted by the research agency TNS, to help monitor occupancy in Scotland's tourist accommodation sectors. Taking part The value of the data from the SAOS is very much dependent on the participation of accommodation businesses in providing their occupancy data, and we would very much like more businesses to take part. In return for providing their data in easy to use formats, participants get early access to monthly data, individual occupancy analysis and access to an online results portal. Participation in the survey is free. To find out more about the survey and how to participate please see the Accommodation Occupancy section of our corporate website Disclaimer VisitScotland has published this report in good faith to update stakeholders on its activity. VisitScotland has taken all reasonable steps to confirm the information contained in the publication is correct. However, VisitScotland does not warrant or assume any legal liability for the accuracy of any information disclosed and accepts no responsibility for any errors or omissions. Some data is provisional and subject to change with the final release of information from third parties. Latest data can be obtained direct from the listed sources. The regional breakdowns for Scotland are based on small sample sizes and are therefore subject to much wider margins of error. For more on Scottish Tourism statistics please refer to: GBTS 2016 Spend Data The late publication of spend data for the 2016 survey is due to a delay in implementing a new data processing programme, which has required significantly more time than originally anticipated by the research agency responsible (TNS). Work on data processing for the expenditure estimate is still underway, and we will publish expenditure data for the full year as soon as this is finalised. 24

14 CONTACT US Insight Department VisitScotland Ocean Point One 94 Ocean Drive Edinburgh EH6 6JH September 2017 visitscotland.com visitscotland.org All photographs VisitScotland unless otherwise stated. VisitScotland has published this report in good faith to update stakeholders on its activity. VisitScotland has taken all reasonable steps to confirm the information contained in the publication is correct. However, VisitScotland does not warrant or assume any legal liability for the accuracy of any information disclosed and accepts no responsibility for any errors or omissions.

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