Update on Hilton Anchorage conditions since September 2016 report

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1 Update on Hilton Anchorage conditions since September 2016 report December 2016: Hilton Anchorage receives a 63.39% on its Quality Assurance report from Hilton Worldwide. 1 According to Kroll Bond Rating Agency, the Unacceptable rating was primarily related to guest satisfaction survey scores and guest room cleanliness. 2 December 12, 2016: Flood in the laundry room. (Appendix A) December 2016: Flood in the ballroom, caused by a hot water line that froze inside the wall and burst. (Appendix B, Page 4, Item 15) January 26, 2017: Housekeeping manager Ivan Tellis announced to the housekeeping department that Holland America Cruise line will not be using the Hilton Anchorage Hotel to lodge guests this summer. Holland America had been a regular customer of the hotel. February 1, 2017: Hilton VP Jonathan Wilson responded to me, punting my question about whether conditions at Hilton Anchorage complied with brand standards back to Columbia Sussex (Appendix C). February 5, 2017: Hotel s due date for $11, for Water Mitigation Services, purpose noted as Water extraction from the entire first floor from flood caused by frozen pipes. (Appendix D) February 17, 2017: The hotel conducted asbestos and lead analyses on Rooms 516, 640, 740, and 840. (Appendix E) o The hotel s lawyer wrote to us on August 23, 2017: The testing in Room 840 was conducted solely as a precaution occasioned by a leak in the 40 room series in the West Tower. Room 840 was tested when the Hotel was checking for the source of the leak. No leak or need for any repairs was discovered in Room 840. (Appendix B, Page 2, Item 2) February 25, 2017: A worker documented apparent mold in room 1211 (Appendix F and picture on March 7, 2017: (Appendix G) We do not know the cause of damage, but Action Environmental tested for asbestos and lead in: o Room 1400 damage area [sic] o Room 1200 Ceiling At Damage Area o Room 1100 Wall AT Damage Area [sic] o Room 614 Hall Ceiling At Damage Area See also Appendix B, p. 3. March 21, 2017: Fike Industrial Construction billed the hotel $18, for a Reconstruction Demo, and for work done in Rooms 516, 540, 640, and 740. The 1 Moody s Investors Services. Credit Opinion. CFCRE 2017-C8 Mortgage Trust, Pre-Sale Commercial Mortgage Pass-Through Certificates Series 2017-C8. May 10, Page Kroll Bond Rating Agency. U.S. Structured Finance, CMBS Pre-Sale Report: CGCMT 2017-P7. March 23, Page 135.

2 purpose of the work was Moisture in Room Abatement, and Room Bathroom Demo d and Rebuilt and Refinished. (Appendix H) April 3, 2017: (Appendix I) We do not know the cause of damage, but Action Environmental LLC tested for lead and asbestos in o Ceiling damaged area of Banquet Kitchen Hall o Room 1767 Bathroom damaged area April 6, 2017: Fike reported the following (Appendix J): o Room Room recently had a roof leak cause water damage to the room. We recommend removing a little more drywall, a mold treatment and put-back damaged drywall. No visible mold seen. o Room Minor signs of visible mold seen, needs to be removed and treatment performed. o Room 829- Minor signs of visible mold seen, needs to be removed and treatment performed. May 2017: Boiler leak (Appendix K and pictures on May 2017: Flood in basement due to failed fittings and the failure of a sump pump. (Appendix A, Page 3, Item 12 and Appendix L. Pictures on August 2, 2017: Apparent mold, peeling wallpaper, and crumbling ceiling documented by a customer in Room 301. (Appendix M) August 19, 2017: Mold found in rooms 534 and 826 (Appendix M). August 2017: Leak from the ceiling near the 15 th Floor penthouse (Appendix O). August 23, 2017: The hotel s attorney affirms that the Hotel has not implemented the Moisture Management Plan that was developed in conjunction with the Hotel s financing efforts. The plan that was developed did not appear to be geared towards or suitable for a Hotel property (as opposed to a longer term residence facility). The Hotel has not created a new Moisture Management plan and has chosen to address any moisture issues promptly and proactively as the documentation that has been provided demonstrates. (Appendix B, Page 4, Item 16)

3 Appendix A: December 12, 2016 Flood in the laundry room

4 Appendix B: August 23, 2017 Letter from Attorney Bill Evans

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8 Appendix C: from Hilton VP Jonathan Wilson From: Jonathan Wilson Sent: Wednesday, February 1, :02 AM To: Levi Pine Cc: Hakan Saracoglu Subject: RE: Over 50K plays of Hilton flood video Dear Mr. Pine, Thank you for your message and for your patience as I worked to find the most suitable person to assist. Mr. Hakan Saracoglu (in copy) is well versed and best positioned to follow-up with you. Kind regards, Jonathan JONATHAN L. WILSON Vice President Product Innovation and Brand Services 7930 Jones Branch Drive McLean, VA 22012

9 Appendix D: Invoice from Taylored Restoration Services

10 Appendix E: 2/17/17 chain of custody and test results showing location of damage

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18 Appendix F: 2/25/17, Apparent mold in guest room

19 Appendix G: 3/7/17 chain of custody and test results showing location of damage

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22 Appendix H: 3/21/17 Fike Industrial Construction Letter and Invoice

23 Appendix I: 4/4/17 chain of custody and test results showing location of damage

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26 Appendix J: 4/6/17 Fike Industrial Construction Letter

27 Appendix K: May 2017 Boiler Leak

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29 Appendix L: May 2017 Basement Flood

30 Appendix M: Apparent mold, peeling wallpaper, and crumbling ceiling documented by a customer in Room 301

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38 Appendix N: Mold found in rooms 534 and 826 on August 19, 2017

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40 Appendix O: from Hilton manager regarding new leak From: General Manager Anchorage Hilton Sent: Monday, August 21, :37 PM To: Danny Esparza Cc: Bill Evans Hakan Saracoglu Mary Scheper Subject: Re: Response to Letter dated 08/16 Hello Danny, In response to your letter August 16th, 2017: 1) We had a 4" flange gasket fail on the hot water maker in our mechanical room above the hallway on the 15th floor by our chart room. This flange gasket was located on the cold water inlet side. Upon discovery of this leak at 8:00 AM Friday morning Bob Best shut the water supply off to the water heater and called Norcoast Mechanical out to do the repairs. By 10:00 Am repairs were made and the water was turned back on. 2) Testings Attached. 3) No photographs were taken. 4) No statements were taken on the incident. 5) Work Order from Norcoast Mechanical attached. 6) Bill Rosario in engineering discovered and reported the leak to Bob Best (Chief Engineer) and put a bucket underneath the leak to hold the water and Lealofi Fea ( lobby attendant) helped with water extraction Soham Bhattacharyya

41 General Manager Hilton Downtown Anchorage t: West Third Avenue Anchorage, AK