CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES FEBRUARY 2016 EX-UK 2016 EUROSTAR RIVER CRUISE SPECIAL

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1 FEBRUARY 2016 EX-UK 2016 CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES COPENHAGEN WITH CRUISE & MARITIME VOYAGES EXTENSIVE EX-UK DEPARTURE LISTINGS EUROSTAR RIVER CRUISE SPECIAL INTERVIEW: P&O CRUISES' PAUL LUDLOW

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3 COPENHAGEN WITH EXTENSIVE CRUISE & MARITIME VOYAGES EX-UK DEPARTURE LISTINGS EUROSTAR RIVER CRUISE SPECIAL EXPERT OPINION FROM P&O S PAUL LUDLOW EDITOR S LETTER Welcome to cruise adviser s 2016 Ex-UK guide. Look out for River, Family, Luxury, Expedition & Adventure and 2017 Preview guides later in the year JANUARY 2016 EX-UK 2016 CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES Cruise Adviser Ex-UK 2016 There s something special about an ex-uk cruise. Not only is it one of the most relaxing and convenient ways to travel (who wants to be stuck in an airport lounge when you could be on deck with a cocktail?), it also manages to feel both quaint and adventurous at the same time. There are cruise lines that have tapped into this market brilliantly, and truly perfected the ex-uk holiday. Not least among these is Cruise & Maritime Voyages, which takes our cover feature (p12), with its fantastic sailing from Tilbury just 40 minutes from London to Copenhagen and back. We take an in-depth look at Cunard (p27), one of the most historic cruise lines in the world, and how its ex-uk sailings continue to combine classic and modern travel, while we chat to Paul Ludlow from P&O Cruises which launched Britannia, the largest cruise ship ever built for the UK market, in 2015 on p8. But, while these lines are flying the flag for the ex-uk market, 2016 will see great change, some positive, some negative. For example, MSC Cruises has returned to the market, but Holland America Line has left. Harwich cruise port has gone from more than 30 cruise departures in 2015 to just five this year, while many other ports have seen departure numbers drop. But that doesn t mean there isn t still plenty of choice for your customers, as our How To guide (p30), which takes a regional look at cruise departures, and our extensive Port Listings (p45) and Directory (p57) prove. This Ex-UK guide also hopes to encourage you to think outside the box: we look at pre- and post-cruise packages on p23 and how, with Eurostar, cruises on Europe s magnificent rivers fall firmly in the no-fly category (p19). Remember to look out for great competitions in the coming weeks we hope you enjoy reading. Sam Ballard and Anthony Pearce Publishers of cruise adviser Contact us Sam Ballard publisher sam@cruise-adviser.com +44 (0) Anthony Pearce publisher anthony@cruise-adviser.com +44 (0) Simon Leeming head of sales simon@cruise-adviser.com Press info@cruise-adviser.com Write to us Cruise Adviser 239b Malpas Road London, SE4 1BH United Kingdom Digital cruise-adviser.com facebook.com/cruiseadviser twitter.com/cruiseadviser Sign up to Cruise Adviser s weekly update at cruiseadviser.com/subscribe Cruise Adviser is published six times a year (Ex-UK, River, Family, Luxury, Expedition & Adventure and Preview guides) by Waterfront Publishing Limited (registered number: ). All rights reserved. Reproduction in whole or in part without written permission is strictly prohibited Cruise Adviser is printed by Wyndeham Grange CRUISE-ADVISER.COM 3

4 TITLE 12 CRUISE-ADVISER.COM TITLE orem ipsum dolor sit in tristique finibus, lectus orci mi, posuere id convallis amet, consectetur magna molestie metus, nec, hendrerit sed orci. adipiscing elit. Proin sed tincidunt erat ante quis Etiam a arcu lorem. posuere pretium dolor, in ante. Nunc fringilla placerat Pellentesque ante massa, scelerisque metus pretium commodo. Maecenas auctor sed sapien vel, vitae. Aliquam nec velit luctus enim eu sem mattis lobortis interdum arcu. quis tortor facilisis mollis. scelerisque. Praesent vel Mauris finibus eget urna et Donec ultricies eleifend tortor nec nisi ultricies elementum. Suspendisse dui eu ultricies. placerat. venenatis congue Mauris placerat Nullam venenatis vulputate. Duis velit enim, ipsum quis nisl lobortis molestie justo, at fringilla rutrum et neque non, scelerisque. Phasellus nibh consequat nec. vestibulum faucibus nisi. ornare, augue a facilisis Integer quis pretium urna. Proin ut magna viverra, aliquet, sapien odio Maecenas sed pulvinar malesuada tellus aliquet, condimentum nisi, nec diam. Curabitur dignissim varius lorem. Pellentesque blandit neque nulla nec malesuada tincidunt. sollicitudin accumsan turpis dui. Mauris consectetur Phasellus rhoncus, sem sit sed auctor. Sed at ligula sit at nisi vel finibus. Morbi amet tincidunt rhoncus, amet tellus mollis imperdiet laoreet nulla leo, vel erat felis elementum turpis, a eu massa. Morbi semper ligula malesuada vitae mollis mauris magna vestibulum, metus vel id. Nunc tincidunt metus in felis. Nulla eget pretium blandit congue, dui libero ut velit lacinia, nec fringilla neque. Nulla vitae mollis vehicula elit, et dapibus nisi porttitor. Phasellus nisi. Sed euismod laoreet nunc urna non ante. Nunc libero turpis, consectetur viverra. Donec rutrum eu bibendum mauris, vel id nisl ac, cursus rutrum mi. pretium porta. Vivamus porta lectus. Nullam id orci Aliquam congue, sapien sed molestie urna. Praesent vel nisl aliquet interdum a 28 CRUISE-ADVISER.COM HOW TO SELL 30 CRUISE-ADVISER.COM COPENHAGEN WITH EXTENSIVE CRUISE & MARITIME VOYAGES EX-UK DEPARTURE LISTINGS ruise & Maritime every cruise port in Britain, for Carnival Cruise Lines. Voyages (CMV) is meaning that wherever Having left Tilbury and a company with your client lives, they are, settled in to our cabin, we ambition. Having been more often than not just explored what would be founded less than 10 years a few miles away from a our home for the next eight ago as what was then a CMV holiday. nights. Magellan is, in many charter business it has Last year, cruise adviser ways, a natural progression grown exponentially. It took a trip with the for CMV. It is bigger and now operates a fleet of four company to the Norwegian newer than its last flagship, ships (Marco Polo, Astor, fjords on the Marco Polo; Marco Polo, and offers Astoria and Magellan) as a beautiful destination guests something a little well as its relatively new that was enhanced by different while still being river cruise division, CMV being on a small ship, on on brand. Formerly the Signature. This, along with which we could venture Grand Holiday, a ship a burgeoning trade sales through Norway s mystical catering for the Spanish team, really do show that waterways. This time family market and operated the firm is heading full round we were invited by Iberocruises, it has steam ahead. to take a Scandinavian needed some reworking While operating far and Cities and Fairytales cruise for the CMV customer. The wide with a particular from Tilbury with calls at best example of this is the emphasis on Australia it Amsterdam, Hamburg, former kids pool, at the is first and foremost an ex- Helsingborg, Copenhagen back of the ship, which has UK operator, specialising in and Aalborg, where the been fitted with artificial regional departures. Along ship would celebrate its turf and decorated with with Fred Olsen Cruise 30th birthday in the city garden furniture. It s not Lines, it covers virtually where it was originally built a million miles away from CRUISE-ADVISER.COM CRUISE-ADVISER.COM CUNARD vitae sapien. Suspendisse a quam sit amet justo ullamcorper luctus. Suspendisse venenatis tortor et mauris accumsan tempor. Nulla faucibus rhoncus massa at accumsan. Interdum et malesuada fames ac ante ipsum primis in faucibus. Vivamus molestie tortor eu justo auctor, vitae pellentesque turpis sagittis. Nam quis lorem ultrices, iaculis felis non, ultrices velit. Suspendisse vulputate consequat enim, eget lobortis lectus molestie et. Curabitur sagittis nibh quis est varius vestibulum. Aenean gravida nulla posuere eros rutrum vestibulum. Maecenas non nisl nec quam porttitor posuere. Maecenas non dictum mi. Morbi tincidunt odio dolor, at bibendum nulla sollicitudin vel. Sed libero nibh, finibus sed faucibus vitae, scelerisque vitae tellus. Donec tincidunt a nisl quis sagittis. Quisque Suspendisse finibus neque est. sit amet faucibus mauris. non erat volutpat rhoncus. Nam porta urna a Nunc non sollicitudin tortor. Donec arcu turpis, tincidunt Maecenas tellus diam, Integer vel fermentum et odio sed, pellentesque feugiat at nisl ut, ultricies massa. Vestibulum ante posuere quam. efficitur massa. Nam ipsum primis in faucibus Vestibulum pretium tincidunt interdum turpis. orci luctus et ultrices urna at lacinia vestibulum. Vestibulum vitae risus posuere cubilia Curae; Ut convallis et odio quis mi. Donec molestie ligula Donec vehicula, nisl vitae imperdiet. Praesent non lorem frina aliquet id pellentesque consectetur, pulvinar nisl ac ullamcorper enim in convallis. Vivamus justo libero sollicitudin venenatis. Morbi nec eros semper ipsum at nulla odio, quis volutpat augue ac tellus volutpat vulputate. aliquam lobortis. Sed justo ac sapien. Proin Maecenas eu varius quam, rutrum sed sem a posuere. congue sit amet lacus nec posuere condimentum Curabitur consectetur tristique. Donec tempor augue. Vestibulum aliquam volutpat eros, non ornare ullamcorper nisi eu gravida. pulvinar neque eu lacinia. eros ultricies id. Nulla Nullam pharetra elit vel Maecenas eu facilisis ornare sapien quis dolo. velit dapibus rutrum. mauris. Morbi at facilisis CRUISE-ADVISER.COM HOW TO SELL EUROSTAR RIVER CRUISE SPECIAL EXPERT OPINION FROM P&O S PAUL LUDLOW CONTENTS TITLE Cruise Adviser Ex-UK 2016 JANUARY 2016 EX-UK 2016 CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES cruise adviser is here to entertain and inform. In the first half of this guide you will find in-depth features and opinion on ex-uk cruises, while the second half has our extensive port listings, How To Sell guide and cruise line directory. Features Interview 8 P&O Cruises Paul Ludlow explains why the UK market has huge potential Cities and fairytales 12 Sam Ballard joins Cruise & Maritime Voyages at Tilbury and heads north From railway to river 19 Why, with the Eurostar, a European river cruise is the perfect option for airportshy holidaymakers Stay another day 23 From spa packages to West End shows, there s plenty for customers to do before or after an ex-uk cruise Infocus: Cunard 27 An in-depth look at the historic cruise line and its transatlantic cruises The How To Sell guide 30 Our unique walk-through guide provides departures based on regional ports Expert Cruise Finder 44 Introducing Widgety s latest innovation, with Choosing Cruising and Net Effect Port listings 45 All UK departures for 2016 Directory 57 The major players in the ex-uk market L HOW TO SELL EX-UK CRUISES WELCOME TO THE 2016 HOW TO SELL EX-UK CRUISES GUIDE. OVER THE NEXT FEW PAGES WE OUTLINE SOME EXAMPLES OF HOW YOU CAN BEST INTRODUCE THE IDEA OF AN EX-UK CRUISE TO YOUR CLIENT WHETHER THEY HAVE, OR HAVEN T, CRUISED BEFORE AND THEN SHOW SOME GREAT EXAMPLES OF WHAT S AVAILABLE THIS YEAR. KEEP THE GUIDE HANDY YOU NEVER KNOW WHEN YOU MIGHT JUST HAVE THAT POTENTIAL CRUISE PASSENGER WALK THROUGH YOUR DOOR. C CITIES AND FAIRYTALES CRUISE & MARITIME VOYAGES NEWEST ACQUISITION, MAGELLAN, IS A REAL GAMECHANGER, WRITES SAM BALLARD Q1. ARE YOU A CRUISE VIRGIN? YES NO *If someone has cruised before, find out what their past experiences have been like. Which cruise line has it been with? If they have never taken a cruise then find out what it is that has drawn them to it. 4 CRUISE-ADVISER.COM

5 Small ships, big value Your customers will love our award-winning cruise experience. Our ships are more intimate and welcoming than the big cruise lines and with two staff to every three passengers they ll enjoy first class service all the way. They might be small in size but our cruises are big on value, with everything from a return chauffeur to the port*, wine with lunch and dinner, on-board gratuities and much more included in the price. Call FREE on Go online to saga.co.uk/agents Become a Saga cruise expert sagaexperts.com Facebook Saga Holidays Agency Sales *Included chauffeur is a private service up to 75 miles each way, or a shared service from miles each way. Saga Holidays is a trading name of Acromas Holidays Ltd (registration no ) and Saga Shipping is a trading name of Acromas Shipping Ltd (registration no ). Both companies are subsidiaries of Acromas Travel Ltd (registration no ). All three companies are registered in England and Wales. Registered Office: Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE. With respect to general insurance products sold in the UK, Acromas Holidays Ltd is an appointed representative of Saga Services Limited, registered in England and Wales (company no ), which is authorised and regulated by the Financial Conduct Authority. This is not a brochure. Terms and conditions apply. NHA-CC2503.

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8 INTERVIEW Paul Ludlow, the new senior vice-president, sales and marketing at P&O Cruises, chats to cruise adviser about the impact of Britannia and the ex-uk market s huge potential Last year was a busy one for P&O Cruises. Not only did the cruise line launch its new flagship, Britannia, the largest vessel ever built for the UK market, with the Queen as its godmother, it also underwent several staff changes as part of a wider restructure at Carnival UK, its parent company. The headline news was that Paul Ludlow, a Carnival veteran of 16 years, had returned to P&O Cruises, after six years working at sister band Princess Cruises, to take up the role of senior vice-president, sales and marketing. With Britannia having launched just last year, there s a real buzz around the place, he tells cruise adviser. Here he discusses the Paul Ludlow, senior vice-president, sales and marketing at P&O Cruises enduring importance of travel agents and how the yet to cruise UK market has the potential for exponential growth. cruise adviser: How do you attract new to cruise customers? One thing is television advertising we ve now developed a great relationship with Rob Brydon [who appears in the line s This is the Life adverts]. I think people really empathise with Rob; when he s enjoying himself on our holidays, I think they can see themselves in his place. We ve also taken out a lot of the jargon that used to be associated with cruise holidays, and we ve really worked with our travel agent partners to give them better tools and more comprehensive information, so they can answer customers questions. It s really a combination of doing all those things, opening people s eyes to cruise. I think once they do, they can see the value it represents. How much room for growth is there in the ex-uk market? There s huge room for growth. We spend a lot of time surveying the yetto-cruise passengers, as we refer to them. We don t talk about people who haven t cruised we talk about people who are yet to cruise. We look at a number of a different lenses of the UK population, whether it be the ability to buy a certain product over a certain price, or, say, time available to them to take a cruise. When we look at that there are literally millions of people in the UK market who are yet to cruise. The market has huge potential. We are still only getting started with the number of people who are going to cruise in the next few years. Is this growth reliant on new ships and thus greater capacity? What the cruise lines are increasingly doing better is differentiating their products. When you take one brand versus another, it s become much clearer to customers about what each of those brands offer. I think as long as we, and our competitors, continue to differentiate, the market can expand exponentially. Everyone is different; one cruise passenger is not the same as the next. If we group them as one homogenous group, with all the same tastes and interests, we won t expand the market as well as we could do. If we can appeal to individuality, we will expand the market even more. 8 CRUISE-ADVISER.COM

9 OPINION TITLE Britannia, with the striking, 308ft Union Flag on its bow Is the ex-uk market too heavily weighted towards the south? No and the reason I don t think so is because Southampton is one of the best cities in the UK in terms of access, whether people take trains or drive or even fly as we re increasingly seeing some of our northern cruise passengers do. Southampton is also an incredibly efficient port, which really does help people with their journey arrangements, and there are few other ports around the country that have reached the same level of capacity opportunity that Southampton offers us at the moment. We are always looking at this stuff but we do really respond to our guests feedback and at the moment they are telling us it works for them. How important is the trade to P&O Cruises? It s incredibly important. The vast majority of our bookings come through our trade partners. Since my short time in the role, I ve expressed several times the importance of the trade. One of the first moves I made was to appoint Alex White who very successfully led sales efforts for Princess Cruises with our travel trade partners, and really strengthened Princesses partnership with the trade. I have brought Alex in to do that same work and evolve it for P&O Cruises. How can agents find out more? Many ways. We ve got our team, who they can speak to, we can go visit them or speak to them on the phone, whatever their preference might be. We also have a number of online tools, such as completecruisesolution. com. We ve done a series of webinars, and we also do ship visits, and an online training journey, on our academy. The list is extensive! We want agents to tell us what they need and we ll serve them however they choose. What impact has Britannia had so far? It has really evolved the P&O Cruises brand. There are many things that we ve done on Britannia that we d never done before, such as the cookery school, led by James Martin, to give just one example. It s enabling us to offer options to our guests that we ve never had before. It s been very well received it gives us a great platform for the future. CRUISE-ADVISER.COM 9

10 Complete Cruise Collection 2016

11 UP TO Scenic cruising holidays from a choice of eight UK ports offering a traditional British cruise experience aboard our smaller to mid-sized cruise liners - Magellan, Marco Polo, Astor and Astoria. Save up to 40%, book by 31st March 2016 Fjordland cruises from just 489 per person Great deals for singles! Group benefits for 12 adults or more Magellan s Round the World Cruise 2017 Voyage service to and from Australasia CMV Signature River Cruises SAVE UPTO 40% Book By 31st March SAVE 40% Norway s Fjordland Baltic Cities & St Petersburg Iceland British Isles Canary Islands & Madeira Short Breaks Scottish Isles & Faroes Land of the Northern Lights Amazon, West Indies & Azores Canada in the Fall Grand World Cruise Voyages to/from Australasia CMV Signature River Cruises 12.5% Enhanced Basic Commission+ Promotional support No book direct discounts Book online at: Call: Agency Sales: Brochures: + Applies to sales achieved over 5k for 2015/16 cruises. Calls cost 7p per minute plus your telephone company s access charge. 2454

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13 CITIES AND FAIRYTALES CRUISE & MARITIME VOYAGES NEWEST ACQUISITION, MAGELLAN, IS A REAL GAMECHANGER, WRITES SAM BALLARD Cruise & Maritime Voyages (CMV) is a company with ambition. Having been founded less than 10 years ago as what was then a charter business it has grown exponentially. It now operates a fleet of four ships (Marco Polo, Astor, Astoria and Magellan) as well as its relatively new river cruise division, CMV Signature. This, along with a burgeoning trade sales team, really does show that the firm is heading full steam ahead. While operating far and wide with a particular emphasis on Australia it is first and foremost an ex- UK operator, specialising in regional departures. Along with Fred Olsen Cruise Lines, it covers virtually every cruise port in Britain, meaning that wherever your client lives, they are, more often than not just a few miles away from a CMV holiday. Last year, cruise adviser took a trip with the company to the Norwegian fjords on the Marco Polo; a beautiful destination that was enhanced by being on a small ship, on which we could venture through Norway s mystical waterways. This time round we were invited to take a Scandinavian Cities and Fairytales cruise from Tilbury on board CMV s newest ship Magellan with calls at Amsterdam, Hamburg, Helsingborg, Copenhagen and Aalborg, where the vessel would celebrate its 30th birthday in the city where it was originally built for Carnival Cruise Lines. Having left Tilbury and settled in to our cabin, we explored what would be our home for the next eight nights. Magellan is, in many ways, a natural progression for CMV. It is bigger and newer than its last flagship, the Marco Polo, and offers guests something a little different while still being on brand. Formerly the Grand Holiday, a ship catering for the Spanish family market and operated by Iberocruises, it has needed some reworking for the CMV customer. The best example of this is the former kids pool, at the back of the ship, which has been fitted with artificial turf and decorated with CRUISE-ADVISER.COM 13

14 TITLE CMV garden furniture. It s not a million miles away from Celebrity Cruises muchlauded Lawn Club. We docked in the Dutch capital the following day and walked two minutes from the ship onto a canal boat for our tour of the city. Amsterdam is beautiful and we urge anyone who has not been before to go: it has more canals than Venice, while the narrow houses that line the waterside are often more than 300 years old. The waterways are far busier than those of the UK, with houseboats dotted along the canals. Many locals take advantage of a warm afternoon by taking their own boats out and spend a day on the water, with a few cold beers on board. The tour, which was organised by the Blue Boat Company, was excellent. With our guide offering an informative and funny history of the city. We were guided through different neighbourhoods past famous bridges and the Anne Frank house before ending up in front Amsterdam s canals 02. Being served viking fare 03. The gardens of Sofiero 04. Jesper Lynge telling a tale 05. Helsinborg s royal gardens 06. The crowds for Rembrandt 07. The best sandwich in Amsterdam 08. The grand Rijksmuseum 09. Our canal-side sandwich 10. Sweden s royal facade CRUISE-ADVISER.COM

15 CMV of the Rijksmuseum, where we spent the rest of our day in the company of Dutch masters such as Rembrandt, Vermeer and Van Gogh. After burning through our shoe leather (and our breakfast) we headed out on our own steam, to eat at a Dutch café, Singel 404. The canal-side eatery is renowned for serving up the best sandwiches in Amsterdam and they didn t do their reputation any harm on our visit. The following day we docked in the German city of Hamburg, which lies on the banks of the Elbe River. Our day would consist of three parts: a walking tour of the Unesco world heritage warehouse area, an open-top bus tour of the rest of the city and an evening excursion around The Beatles old haunts, in the city s seedy Red Light District, St Pauli. Hamburg s docks are an area in transition. The city has been an important trading post for centuries, and now has the largest container port in the northern hemisphere. The vast brick warehouses that dominate much of the landscape the biggest bonded warehouse complex in the world are now filled with creative start-ups and small businesses. Around them, however, are huge swathes of wasteland that, in time, will become part of the new city, which they hope will be populated by 50,000 new residents. CRUISE-ADVISER.COM 15

16 But, it wasn t until the bus tour of the city, beyond the deserted docks which promise a great future, that we saw what felt like the real, vibrant Hamburg of the present. Around the lakes, past the mansions that belong to the Niveas and Klitchkos, and the five Lutheran churches that dominate its landscape. We spent our evening in the company of Stefanie Hempl s Magical Musical Tour. The walk, which centred on St Pauli s Reperbahn takes us to the places where The Beatles then a five-piece spent their formative years. Here, between 1960 and 1962 the young band played more shows as The Beatles than in any other city in the world. They honed their craft and met a certain Ringo Starr before returning to Liverpool. After a day at sea we arrive in Helsingborg, the beautiful city that sits on the Swedish side of the narrow strait that separates Sweden and Denmark. Having been a contested region for centuries, it now boasts a number of tourist attractions that draw in people from around Sweden and far further afield, including Sofiero Palace, the former summer residence of the Swedish royal family. The palace itself has a relaxed feel to it, which is in keeping with the more informal attitude that Scandinavians have towards their royal families. The princess who CMV renovated the palace Princess Sofia was known for her green fingers, and it is the gardens themselves that are the most impressive aspect of Sofiero. During the early summer 10,000 rhododendrons are in bloom. The restaurant, which is part of the former palace itself, looks out across the water onto the Oresund. You can see Denmark across the sea. In the evening we sail across the Oresund to Copenhagen. The capital of Denmark is one of the most popular cruise calls in the region and for good reason too, like most major cities it has something for everyone. From the fairytales of Hans Christian Anderson, whose name is splashed all over the city, to modern areas such as the Meat Packing District and Christiana, an anarchist republic on an old air force base. We start our day bright and early with a rickshaw ride around the major sites. The famous statue of the little mermaid is only a few hundred metres away from where our ship is berthed and we get there before the crowds surround her little island. The statue s appeal is such that it was loaned to Shanghai in 2010 for the World Expo. After that we are taken past the Churchill Gardens and stop in Amalienborg, a large square that is home to four palaces occupied by the Danish royal family. It s the poshest cul-de-sac you are ever likely to see and one of the finest examples of Danish Rococco architecture in existence. Our rickshaw ride ends at the food market near Norreport station. Here we are treated to two hours of tasting the local fare brought to market by specialist sellers from regions around Denmark. We taste honey made in the botanical gardens around the corner, liquorice from the Danish island of Bornholm as well as local cheeses, meats and wines. Our day also includes a visit to the second oldest theme park in the world: Tivoli Gardens. It has rides, bars and stages for what seems to be a predominantly foreign crowd. We are swept up in the throngs of merrymakers and soon decide to make our exit and walk up the Vesterbrogade road, to see the city s emerging Meatpacking District. The area, which is centred around a former Bosch showroom, now houses new restaurants and bars in and around the abattoirs, many of which are still in business. It s a great area that offers something a little different from the major tourism attractions. The final call of our Scandinavian adventure is a big deal for CMV. However, it s an even bigger day for the city of Aalborg. The northern Danish port, once a shipbuilding mecca, hit 16 CRUISE-ADVISER.COM

17 TITLE Hamburg s vast bonded warehouse complex the peak of its powers 30 years ago with the construction of the Grand Holiday, which is now sailing under CMV s colours as Magellan. Back in 1985 it was the jewel in Carnival s crown. It was the largest ship that the line operated until the introduction of its Fantasyclass in A statistic that puts the development of the cruise industry into some perspective. Magellan carries about 1,250 passengers across its 726 cabins. It represents a huge step forward for CMV, increasing its capacity by about 40 per cent. It also further diversifies its offering allowing it to take the much-loved Marco Polo out to the UK s regional ports, and bringing Magellan into Tilbury. In the morning we are whisked off to receive the honour of being welcomed into the Christian IV guild. After a short drive we are led into the oldest building in Aalborg, the Jens Bang s Stone House where we are sat at tables surrounding an empty head table. The elders of the guild walk in, wearing full ceremonial dress, and we are unsure what to expect. However, what follows is an hour of pure theatre. The nine elderly gentlemen sit down and read their rules and commence to rib and wisecrack at their own expense as we are immediately put at ease. We drink aquavit (the local liquor of choice), eat sausages and are given the key to the city. After our initiation we are taken to Lindholm, a local Viking burial site, where we are taught about burial rituals, farming communities and the grizzly fate that was left to Viking slaves (many skeletons were found buried with a smaller headless skeleton). After our tour we meet Jesper Lynge, a chef and storyteller who cooks us up a storm by the burial site and recounts some of his favourite Viking yarns. As we head back to the ship, I m reminded that a lot of travel agents we have spoken with recently have told me how much success they are having selling CMV. With a new ship and new brand launches happening in recent years, it is taking on its sector with ever louder enthusiasm. The three-star, ex-uk market is a huge area within the British cruise industry, and because it doesn t have dodgems, ice skating rinks or vertical waterslides, it can often be neglected by the press. However, having been a regular guest with CMV over the years, it is clear that when it comes to serving the cruise market outside of Southampton, it is among the best at what it does. Its loyal following both agent and passenger alike have certainly proved that they have a place in this industry. See Directory, p65 CRUISE-ADVISER.COM 17

18 EXPLORE EUROPE AT YOUR OWN PACE Europe s finest river cruises Rhine, Moselle, Danube, Main, Rhone and Seine UK REGIONAL RAIL CONNECTIONS LUXURY 5-STAR SHIPS Riviera Travel has been crafting an enticing range of luxury river cruises, European and worldwide escorted tours and short breaks for over 30 years, for the traveller looking for something a little bit different. We offer perfectly balanced combinations of the must see classic sights and delightful hidden gems uncovered through our extensive research. Which? recommended provider for the last four years, beating all other river cruise lines Regional direct flights available from 13 different UK airports** Many departures available with travel by Eurostar including regional rail connections from up to 50 UK stations** One of Europe s most modern fleets All excursions included often to UNESCO World Heritage Sites The industry s Finest Tour Managers* More people would travel with us again than any of our competitors* To book, call Web: Subscribe to our newsletter agencysales@rivieratravel.co.uk Holidays organised by and subject to the booking conditions of Riviera Travel, New Manor, 328 Wetmore Road, Burton on Trent, Staffs, DE14 1SP. ABTA V4744 ATOL Prices are based on two people sharing a twin room. Additional entrance costs may apply. *Source- Independent research in Autumn 2014 by PricewaterhouseCoopers ** On selected itineraries supplement may apply.

19 FROM RAILWAY TO RIVER GOT A CUSTOMER WHO DOESN T WANT TO FLY? WITH THE QUICK AND EASY EUROSTAR, A RIVER CRUISE ON THE CONTINENT IS A SUPERB OPTION CRUISE-ADVISER.COM 19

20 There are many reasons why people choose to take an ex-uk cruise but the most common one we ve heard is that they avoid airports altogether. Some passengers simply don t want the hassle of flying; others are unable to fly at all. But staying grounded doesn t totally limit travel options or mean lengthy, complicated journeys as some would have you believe. Not only are there several hundred cruise departures from UK ports in 2016 (see our extensive listings, p45), there are many more European river cruises that can be reached without boarding a plane. While ex-uk cruises, of course, refer to itineraries that depart from UK ports, it seems an oversight to ignore the ever-growing river cruise market when you have a customer RIVER looking for a no-fly option. Paris is just over two hours from London St Pancras International on the high-speed Eurostar, as is Brussels, where Thalys trains go on to Amsterdam (excitingly, as of 2017, a direct train will run between London and the Dutch capital). The company s additional stops make things easier still. In Kent, there are Ebbsfleet International and Ashford International stations, as well as Calais- Fréthun and Lille-Europe across the English Channel, offering connecting trains at each point. Indeed, Europe s vast network of railway lines and waterways combine to allow travellers enormous freedom to explore the entire continent, from cities to villages and vineyards. Whether your customers want an extended holiday or a short Parisian getaway with a river cruise included, the Eurostar has made things very easy indeed. London links St Pancras International, which combines a striking red-brick Victorian façade with impressive modern interiors, renovated to the cost of 800million in 2007, is fantastic place to begin an adventure. Holidaymakers can be in Paris, at the Gare du Nord station, in just two hours and 17 minutes. For those living in and around London, in Kent, or even further afield, it s a no brainer when compared with air travel. In the time it would take to check in, shuffle through security and board an aeroplane, you could have arrived and already be indulging in a bit of Parisian café culture. Of course, the French capital isn t somewhere you want to be leaving in a hurry, so before your thoughts turn to the Seine, which snakes through the city, it s worth looking at pre and post stays (remember, London, too, shouldn t simply be seen as somewhere to depart from, especially for those travelling from farther afield see p23). But while the Seine doesn t offer as many itineraries as the Danube or Rhine (see below), it does offer the unmissable chance to see Paris, perhaps the world s prettiest city, from the water, as well as trips that include stops at Claude 20 CRUISE-ADVISER.COM

21 TITLE Monet s garden at Giverny and the palace and grounds of Versailles. Tauck, for example, offers a 14-night trip that starts and ends in London, taking in Paris and the above, as well as Rouen and Aubers-sur-Oise on theseine, as well as a visit to the beaches of Normandy. Avalon Waterways also promotes train travel with its eightday Paris to Paris Seine cruise, which also offers an excursion to the Normandy beaches, while its extended 11-day cruise comes with three nights in London at the end. Of course, given Europe s excellent network of railways which stretch beyond the continent itself customers can head where they want. But for those looking to take a river cruise, Amsterdam is the place to be. While a direct train is still a year away, the journey (which takes four hours and 44 minutes with a connection in Brussels) is worth it for those who don t want to fly. There are any number of itineraries, many of which begin and end in Amsterdam, making the return simple. Viking River Cruises, for example, offers a 10-day Tulips & Windmills cruise, which takes in the lively Dutch capital and Kinderdijk as well as Antwerp, Ghent and Bruges in Belgium. Similarly, Riviera Travel has its Amsterdam, Volendam & the Dutch Bulbfields River Cruise, which includes a canal tour in Amsterdam and then a visit to Keukenhof Park, the 19th-century tulip park, which is as expansive as it is beautiful. On some itineraries, the line also offers customers supplemented travel from regional stations to St Pancras. One great option is the Rhine & Moselle cruise. Riviera Travel offers a coach transfer from Brussels, where the Eurostar arrives, over the border to Germany, where the cruise begins. For more information, look out for cruise adviser s River guide, coming March 2016 CRUISE-ADVISER.COM 21

22 Park & Cruise There s no better place to stay From 185 Subject to availability Make the Holiday Inn Winchester your pre cruise hotel With rates from 185 per room per night, including up to 28 days parking and transfers to and from Southampton Docks, why not stop over in Winchester the night before and visit some of our fantastic attractions including Winchester Cathedral, The Watercress Line and the Great Hall and King Arthurs Round Table. 141 air conditioned bedrooms including twin rooms, double rooms, family rooms and a suite 4 Star Hotel Award Winning Morn Hill Brasserie WiFi throughout State of the art mini gym Spacious bar, lounge and outdoor terrace Park and Cruise rate includes bed and breakfast, up to 28 days parking and transfers to and from Southampton Docks To book please call or bookings@hiwinchester.co.uk WINCHESTER WINCHESTER Stay at the gateway to the South AA Rosette Award

23 STAY ANOTHER DAY PRE- AND POST-CRUISE PACKAGES ARE OFTEN OVERLOOKED WHEN IT COMES TO EX-UK CRUISES HERE S WHY THEY SHOULDN T BE CRUISE-ADVISER.COM 23

24 The pre or post-stay makes perfect sense when a cruise begins or ends in the likes of Rome or Venice. Even with a stopover, customers will know there is more to see and do than could possibly be squeezed into a day or two. The temptation to extend a holiday can be overwhelming when you re faced with such beauty, history and culture. But what about ex-uk cruises? Aside from being closer and more familiar, do Dover, Southampton and the like hold enough allure to make customers want to bookend a trip with stays there? Is there enough to keep them entertained? The truth is it depends how you frame the question. True, there is no coliseum on the south coast: but PRE AND POST there is considerable beauty to be found from Winchester to the white cliffs of Dover. And there is plenty to do. Thinking slightly outside the box can help you reap the rewards in commission: your customer could spend a spa day in Hampshire before sailing from Southampton, explore the coast at Dover or take in a show in the West End of London before hopping on a train to Tilbury the next morning. Customers travelling long distance to the south of England where most of the cruise departures are weighted will often want to travel down the evening before to avoid a red-eye early-morning drive or train journey. So why not try to convince them to make the most of their extra night and try something a little different? City break Greenwich cruise terminal is still under construction, but there are a handful cruise departures that leave from London. But with south coast departures it can still be the focal point of a preor post-cruise stay. By train, the capital is an hour and a half from Southampton and Dover, 40 minutes from Tilbury and two hours from both Paris and Brussels on the Eurostar (see p19). The obvious suggestion is a West End show, but London is a veritable collection of great bars, restaurants and tourist spots. Although notoriously expensive, most of its galleries, museums and most famous sights are free. The White Cliffs of Dover (Credit: obias von der Haar) 24 CRUISE-ADVISER.COM

25 TITLE Winchester Cathedral, just 30 minutes drive from Southampton (Credit: Barry Marsh) Another option is Winchester, just 13 miles from Southampton. The city s Holiday Inn (at the end of A34 and just off the M3) is five minutes from the centre, and offers a Park and Cruise package from 185 per room, per night (based on two people sharing) with breakfast, and transfer to the docks. It also boasts a Two AA Rosette restaurant. Sea view With many ex-uk cruises heading to the sun-kissed, crumbling cities of the Adriatic, or the majestic Norwegian fjords, it s easy to dismiss the English coast as second best. But there is some stunning scenery on these shores, as anyone who has ever walked Dover s magnificent white cliffs (pictured left) can attest. Indeed, if your customer is heading to a port anyway, it would be a shame not to enjoy the seaside for a day before or after departure. With the likes of The Dover Marina Hotel which is on the coast and just 15 minutes walk from the port customers can take in the South Foreland lighthouse and Dover castle. Spa relaxation Your customers may not necessarily want to explore Southampton or Harwich for a day or two before jumping on a cruise ship, but ask them how they would feel about an extra day of relaxation pre- or post-cruise and, chances are, they would be pretty keen. Hampshire, in particularly, is blessed with luxury country houses with spectacular spa facilities. For example, Chilworth Manor Hotel, which is just five miles from Southampton, offers an ozone cleansed pool, sauna and steam room, gym and beauty treatment suite. Euro trip With Paris and Brussels directly connected to London St Pancras, we believe European river cruises can be considered the equivalent of ex-uk departures (see p19), opening up hundreds of options for airport-shy travellers. The French capital is a city to luxuriate in, where customers will want to indulge in its unbeatable food and culture, like a true Parisian. Explore hotel deals for those thinking of cruising on the Seine or heading on a wider adventure. CRUISE-ADVISER.COM 25

26 Founded in 2014, Cruise Adviser brings together the most insightful commentary, news and analysis for those looking to sell cruise holidays Published six times a year, Cruise Adviser is aimed at front-line British travel agents and other sellers of cruises Following this guide, look out for River, Family, Luxury, Expedition & Adventure and 2017 Preview guides later in the year You can find us at cruise-adviser.com (compatible with smartphone and tablet), on Twitter (@cruiseadviser) and Facebook Sign up for our weekly update for the chance to win prizes when selling cruises by ing info@cruise-adviser.com For more information about print and online marketing, please advertising@cruise-adviser.com

27 TITLE INFOCUS CUNARD WE TAKE AN IN-DEPTH LOOK AT THE LUXURY LINE THAT HAS BEEN CROSSING THE ATLANTIC SINCE 1840 CRUISE-ADVISER.COM 27

28 TITLE Cunard has been carrying guests across the Atlantic since July 1840 when its first ship, Britannia, set sail from Liverpool to Halifax, Nova Scotia. But even as commercial airlines turned the journey from days to hours, Cunard has maintained an unbroken link between the two continents for 176 years. While much has changed since the golden era of ocean liners, Cunard keeps one foot firmly in the past, from its décor to black-tie dress code and jazz-themed nights even in an age when its luxury cruises serve destinations all over the world. Here, Cunard s own historian, Michael Gallagher, chats to cruise adviser about why the line s past continues to inform its future. cruise adviser: What sets Cunard apart from the pack? Michael Gallagher: I do think the company has a unique history it has been around for so long. Cunard has had such an impact on people s lives over the century. The lives and aspirations of millions of people around the world have depended on Cunard since 1840, including the two and half million immigrants who went off to America for a new life. War records show that the company has answered the country s call in every war from the Crimea all the way up to the first Gulf war. The ports of Liverpool and Boston and New York grew substantially because of Cunard, and it was a Cunard ship that rescued all the survivors from the Titanic. Also, since 1840, this transatlantic link between England and America has never broken. Cunard has managed to retain a golden era feel, but how important has its ability to adapt been? We ve had to adapt many times. The ships themselves are ocean liner in design, look and feel, although we ve had to tweak the dress code over the years to appeal to a younger market. Everything changes; food changes, and the entertainment has had to change over the years. The fact that aeroplanes 28 CRUISE-ADVISER.COM

29 INFOCUS took over the transatlantic routes meant the company had to adapt to cruising. The company has changed according to circumstance and made those transitions ever so successfully [and at the same time innovated]. It was Cunard that invented the world cruise in 1972, Cunard cruised to Cuba in the 1920s; during prohibition we had booze cruises. Tell us about Cunard s transatlantic cruises. The Atlantic is ours, really. No one else offers this regular transatlantic service, it s seen as uniquely Cunard and it remains Cunard s birthright. [The entertainment] is incredibly important and it s what people come to expect, as well. That s why we put an emphasis on our masquerade and Royal Ascot balls [among others]. Our signature ballroom on each of the ships is called the Queen s Room, and has the biggest dancefloor at sea. There are still people who won t fly across the Atlantic or people who want this a grand experience, a lot of people like the sea days. We get a lot of people who go from Southampton to New York and back, people who will only spend a few hours in New York. Others stay and come back much later or fly back. Sailing into New York, it s always first thing in the morning as the city is just coming alive. It s unusual because for seven days you ve been in this cocoon on a ship and haven t had to deal with transport or the general hecticness of life, within an hour of leaving the ship, you can be in the middle of Times Square. What does this year hold for 2016? It s very exciting year because we re refurbishing the Queen Mary 2, we re calling it Queen Mary 2 Remastered. We re investing in the Cunard Grills and accommodation and several of the public rooms. Come June we will have a new Queen Mary 2 to be proud about it is the world s most famous ship. VITAL STATS Founded: 1840 as the British and North American Royal Mail Steam Packet Company Fleet: Three ships (Queen Elizabeth, Queen Mary 2, Queen Victoria) Website: cunard.co.uk CRUISE-ADVISER.COM 29

30 HOW TO SELL HOW TO SELL EX-UK CRUISES WELCOME TO THE 2016 HOW TO SELL EX-UK CRUISES GUIDE. OVER THE NEXT FEW PAGES WE OUTLINE SOME EXAMPLES OF HOW YOU CAN BEST INTRODUCE THE IDEA OF AN EX-UK CRUISE TO YOUR CLIENT WHETHER THEY HAVE, OR HAVEN T, CRUISED BEFORE AND THEN SHOW SOME GREAT EXAMPLES OF WHAT S AVAILABLE THIS YEAR. KEEP THE GUIDE HANDY YOU NEVER KNOW WHEN YOU MIGHT JUST HAVE THAT POTENTIAL CRUISE PASSENGER WALK THROUGH YOUR DOOR. 30 CRUISE-ADVISER.COM

31 HOW TO SELL Q1. ARE YOU A CRUISE VIRGIN? YES NO *If someone has cruised before, find out what their past experiences have been like. Which cruise line has it been with? If they have never taken a cruise then find out what it is that has drawn them to it. CRUISE-ADVISER.COM 31

32 Q2. WHERE DO YOU WANT TO GO? NEAR FAR FARTHER FARTHER FAR NEAR

33 HOW TO SELL CRUISE-ADVISER.COM 33

34 HOW TO SELL Q3. WHO IS TRAVELLING? FAMILY COUPLE FRIENDS 34 CRUISE-ADVISER.COM

35 Q3. WHAT IS YOUR NEAREST PORT? SCOTLAND (DUNDEE, GREENOCK, ROSYTH) (TURN TO PAGE 42) WEST (BRISTOL AND BELFAST) (TURN TO PAGE 39) NORTH (LIVERPOOL, NEWCASTLE) (TURN TO PAGE 43) EAST (HARWICH, HULL) (TURN TO PAGE 37) LONDON (TILBURY, TOWER BRIDGE) (TURN TO PAGE 38) SOUTHAMPTON (TURN TO PAGE 40-41) SOUTH (DOVER, PORTSMOUTH) (TURN TO PAGE 36)

36 HOW TO SELL THE SOUTH (PORTSMOUTH AND DOVER) The south coast of England is where ex-uk cruises really start to come into their own. With destinations such as the Canaries, France and the Mediterranean within a few days sail, it s not surprising that its popularity has grown. While Southampton has firmly ensconced itself as the country s cruise capital, Dover and Portsmouth are among two of the busiest cruise ports in the country. While not included in our selection below, both Princess and Voyages to Antiquity are operating cruises out of Dover in So make sure you have a thorough look when you are researching the perfect ex-uk cruise for your client. Line: Swan Hellenic Departure port: Portsmouth Departure date: August 3, 2016 Destination: Edinburgh Tattoo Duration: 14 days Ship: Minerva Single price from: Double price from: 2,359 (per person, inside) Line: Disney Cruise Line Departure port: Dover Departure date: May 29, 2016 Destination: Norwegian fjords Duration: Seven nights Ship: Disney Magic Single price from: 2,324 Double price from: 2,539 (per person, inside) Line: Saga Departure port: Dover Departure date: July Destination: Mediterranean Duration: 18 nights Ship: Saga Pearl II Single price from: 8,194 Double price from: 3,445 (per person, inside) CREDIT: MOYAN BRENN Top tip: Both Dover and Portsmouth are steeped in their rich pasts. Portsmouth has its historic dockyards while Dover is just a short trip away from Canterbury Cathedral. Perfect pre-cruise activities for history buffs. SOUTH (DOVER, PORTSMOUTH) 36 CRUISE-ADVISER.COM

37 HOW TO SELL EAST (HARWICH, HULL) Cruises from the UK s eastern seaboard are something of a rarity in Harwich, which last year boasted more than 30 turnaround days, lost the business of Holland America Line, which halted all ex-uk departures, and Royal Caribbean International, which has dedicated itself to Southampton. This year it has just five cruises. However, three ex-uk specialists do still operate from the east: Cruise & Maritime, which has four departures from Hull, Voyages of Discovery and Fred Olsen. But beware, none of these three cruise lines advertise as a family-friendly company. These cruises are strictly for adults only. Line: Cruise & Maritime Voyages Departure port: Hull Departure date: May 23, 2016 Destination: Baltic Cities and St Petersburg Duration: 12 nights Ship: Marco Polo Single price from: 1,640 (oceanview) Twin price from: 1,139 (inside, per person) Line: Voyages of Discovery Departure port: Harwich Departure date: June 20, 2016 Destination: Iceland and the Faroes Duration: 13 days Ship: Voyager Single price from: Double price from: 1,574 (inside, per person) Line: Fred Olsen Cruise Lines Departure port: Harwich Departure date: October 31, 2016 Destination: Portugal and Morocco Duration: 11 nights Ship: Black Watch Single price from: 1,599 Double price from: 999 (inside, per person) CREDIT: HAYLEE CREDIT: MOYAN BRENN CREDIT: AHRON DE LEEUW Top tip: If you are travelling with a family and want to take a cruise from the UK, you will have to travel down to the south coast. EAST (HARWICH, HULL) CRUISE-ADVISER.COM 37

38 HOW TO SELL LONDON (TILBURY, TOWER BRIDGE) Cruises from London are always going to grab people s attention. The capital may not be the force it once was in the maritime world but by boasting both Tilbury and Tower Bridge as potential starting points for a cruise and with a third, at Greenwich, on its way chances are that it will be commanding more and more departures in the future. A typical rule of thumb is that Tower Bridge (in central London) is the playground of luxury ships, however in 2016 ultra-luxury cruise line Crystal has bucked that trend by opting to use Tilbury for all of its ex-uk departures. Line: Crystal Cruises Departure port: London Tilbury Departure date: July 23, 2016 Destination: Round Britain Duration: 14 days Ship: Crystal Symphony Single price from: 5,624 Double price from: 4,207 (oceanview, per person) Line: Silversea Cruises Departure port: Tower Bridge Departure date: May 31, 2016 Destination: Lisbon Duration: 12 days Ship: Silver Wind Single price from: 9,500 Double price from: 4,750 (per person) Line: Cruise & Maritime Voyages Departure port: London Tilbury Departure date: October 26, 2016 Destination: Australia Duration: 54 nights Ship: Astor Single price from: 4,379 Twin price from: 6,309 (inside, second person free) Top tip: For guests that need a little extra wow, having Tower Bridge open (and all of London come to a standstill) is something few are likely to forget. LONDON (TILBURY, TOWER BRIDGE) 38 CRUISE-ADVISER.COM

39 HOW TO SELL WEST (BRISTOL AND BELFAST) There are a surprising number of regional ports covering the western reaches of the British Isles, from Belfast to Bristol and Falmouth. There aren t departures every week, but that s not to say there isn t a huge amount of variety in what s on offer. From cruises to the continent, to sailings north and then even further afield with some excellent value to be found. Line: Fred Olsen Cruise Lines Departure port: Belfast Departure date: August 1, 2016 Destination: German canals Duration: 12 nights Ship: Boudicca Single price from: 2,149 Double price from: 1,299 (inside, per person) Line: Fred Olsen Cruise Lines Departure port: Falmouth Departure date: April 12, 2016 Destination: Canaries Duration: 12 nights Ship: Boudicca Single price from: 1,949 Double price from: 1,249 (inside, per person) Line: Cruise & Maritime Voyages Departure port: Bristol Avonmouth Departure date: February 28, 2016 Destination: West Indies Duration: 32 nights Ship: Marco Polo Single price from: 2,959 Double price from: 1,279 (inside, per person) CREDIT: IKER MERODIO CREDIT: NIGEL BROWN Top tip: If you have clients with mobility issues, call a cruise line s sales department and ask about getting around the ship. Some lines are far better than others most also now offer rooms specially designed for less able bodied passengers. WEST (BRISTOL AND BELFAST) CRUISE-ADVISER.COM 39

40 HOW TO SELL SOUTHAMPTON Southampton is the undisputed king of ex-uk cruise. The south coast city has more departures than all other British ports combined. You can do everything, from start your 100-day-plus world cruise here or hop on a short mini-break. It has everything, from adult-only small ships to family-friendly mega liners. We ve picked six cruises departing Southampton to give you a small taste of what is on offer. Line: P&O Cruises Departure date: October 22, 2016 Destination: USA Duration: 34 nights Ship: Oriana (adults only) Single price from: 4,149 Double price from: 2,349 (per person, inside) Line: Cunard Departure date: June 21, 2016 Destination: New York Duration: 10 nights Ship: Queen Mary 2 Single price from: 2,786 Double price from: 1,959 (per person, inside) Line: Royal Caribbean International Departure date: July 30, 2016 Destination: Mediterranean Duration: 14 nights Ship: Independence of the Seas Single price from: 1,549 Double price from: 1,549 (per person, inside) CREDIT: THOMAS HAWK CREDIT: PERSPEPIC Top tip: Just beware that because Southampton is so big it has more than one terminal and they are not next door to one another either. Check before you leave to avoid tears at the port! SOUTHAMPTON 40 CRUISE-ADVISER.COM

41 HOW TO SELL SOUTHAMPTON Line: Celebrity Cruises Departure date: August 26, 2016 Destination: Norwegian fjords Duration: Eight nights Ship: Celebrity Eclipse Single price from: 2,028 Double price from: 1,049 (per person, inside) Line: MSC Cruises Departure date: May 17, 2016 Destination: Hamburg Duration: Three days Ship: Splendida Single price from: 178 Double price from: 89 (per person, inside) Line: Oceania Cruises Departure date: June 1, 2016 Destination: Baltics and Europe Duration: 64 Days Ship: Nautica Single price from: 31,162 Double price from: 15,579 (per person, inside) CREDIT: MARIANO MANTEL SOUTHAMPTON CRUISE-ADVISER.COM 41

42 HOW TO SELL SCOTLAND (DUNDEE, GREENOCK, ROSYTH) Scotland s ports offer a wealth of cruise departures, from Edinburgh s Leith and Rosyth to Glasgow s Greenock, Dundee and the smaller ports to the north. Its departures are usually aimed at either British Isles or Norwegian fjords, with passengers on the latter being able to cut their journey time down by a considerable margin. However, that s not to say that you can t find cruises further afield if you take a look, as our examples below highlight. Line: Fred Olsen Cruise Lines Departure port: Rosyth Departure date: September 10, 2016 Destination: St Petersburg Duration: 13 nights Ship: Black Watch Single price from: 2,549 Double price from: 1,499 (inside, per person) Line: Windstar Departure port: Dundee Departure date: April 23, 2016 Destination: Ireland Duration: Eight days Ship: Wind Surf Double price from: 2,547 (oceanview, per person) Line: Cruise & Maritime Voyages Departure port: Greenock Departure date: August 26, 2016 Destination: Canada Duration: 15 nights Ship: Marco Polo Single price from: 1,720 Twin price from: 1,179 (inside, per person) CREDIT: MARIUSZ KLUZNIAK Top tip: Keep your eye out for Scottish departures that are aimed at the golfing fraternity. High-end cruise lines will often run a cruise that visits some of the world s most renowned courses although unsurprisingly these prove very popular! SCOTLAND (DUNDEE, GREENOCK, ROSYTH) 42 CRUISE-ADVISER.COM

43 HOW TO SELL NORTH (LIVERPOOL, NEWCASTLE) If you live in the north of England and want to take a cruise from a neaby port your options are fairly (although not completely) limited. Given that it is quicker to drive to a Scottish port than it is to Southampton, really it depends on where your client wants to go. Below we have selected three cruises from Newcastle and Liverpool that show just where you can travel to. However, neither Cruise & Maritime or Fred Olsen markets themselves as a family cruise line. So, while the destinations themselves are varied, families need not apply. Line: Cruise & Maritime Voyages Departure port: Newcastle Departure date: April 2, 2016 Destination: Norwegian fjords Duration: Seven nights Ship: Magellan Single price from: 929 Twin price from: 599 (per person, inside) Line: Fred Olsen Cruise Lines Departure port: Newcastle Departure date: August 12, 2016 Destination: Canaries Duration: 15 nights Ship: Balmoral Single price from: 2,499 Double price from: 1,499 (per person, inside) Line: Fred Olsen Cruise Lines Departure port: Liverpool Departure date: May 14, 2016 Destination: Canada Duration: 16 Nights Ship: Boudicca Single price from: 3,149 Double price from: 1,999 (per person, outside) CREDIT: PERLAROQUES CREDIT: SHAWN HARQUAIL Top tip: Cruises from regional ports can be a great way of introducing your clients to the industry. Try one of the shorter, mini-cruises, which usually only run for one or two nights and allow them to dip their toe in the water. NORTH (LIVERPOOL, NEWCASTLE) CRUISE-ADVISER.COM 43

44 EXPERT CRUISE FINDER Damian Gevertz, the founder of Widgety, talks cruise adviser through the newly launched Expert Cruise Finder, which promises to make travel agents lives easier It has long been a widely known fact albeit for a long unsolved problem that searching for the perfect itinerary is a major issue for travel agents. How do you work your way through the hundreds of cruise lines, regions and months, weeks and days of the year while still feeding the latest pricing back to your clients? That s before you even take into account the number of restaurants, the type of cuisine, style of rooms, and whether the kids facilities and spa are up to scratch. That is, until now. The recently launched Expert Cruise Finder powered by Net Effect, Choosing Cruising and Widgety aims to change all of that, and make travel agents lives a whole lot easier in the process. We sat down with Damian Gevertz, the founder of Widgety to find out more. cruise adviser: Talk us through the new product. Damian Gevertz: The collaboration between NetEffect, Choosing Cruising and Widgety is a new type of enquiry based cruise search, which merges together each company s strongest products to provide a global, hasslefree solution for travel agents looking for the best option for their client. Why is it going to make travel agents lives easier? The new cruise search is going to give agents a fast search for any ocean or river cruise. That includes pricing. The flexibility of the search, its speed are also key factors. There is also no minimum solution. An agent can take as much or as little as they like from the content to either complement what they already have, or to build a new solution from scratch. It is easy to implement and works across any platform and is very flexible. How do agents sign up to it? We are working to upgrade more than 400 existing clients that the group has between them. Those who are not included in this number, can either call us or get a demo at expertcruisefinder.co.uk What does it offer that is currently unavailable on the market? The Expert Cruise Finder is a new way of searching for cruise. Current searches are always limited to ship, place or date. We offer great content about the ships themselves. So a family looking for a two week Mediterranean cruise in June, with great kids facilities, will get exactly what they are looking for, which isn t always the easiest thing to find. Can you tell us your plans for how the system will be added to/improved in the coming months? We will be adding to the search flexibility in the coming months as well as uploading a huge, very visual and exciting destinations database to the system, plus lots more. See expertcruisefinder.co.uk 44 CRUISE-ADVISER.COM

45 PORT TITLE LIST EX-UK PORT LISTINGS 2015 PORT LISTINGS PROVIDED IN ASSOCIATION WITH

46 Belfast Line Ship Name Sailin Date Nights Region Fred Olsen Boudicca Classic Norwegian Fjords 23-Jul-16 9 N Europe Fred Olsen Boudicca German Waterways 01-Aug N Europe Bristol Fred Olsen Boudicca Classic Norwegian Fjords 23-Jul-16 9 N Europe Fred Olsen Boudicca German Waterways 01-Aug N Europe CMV Marco Polo South American Treasures 05-Jan S America CMV Marco Polo Treasures of the West Indies 28-Feb Caribbean CMV Astoria Easter Scottish Islands & Emerald Isle 21-Mar-16 7 N Europe CMV Astoria Springtime in the Azores & Madeira 28-Mar N Europe CMV Marco Polo Springtime Gardens 31-Mar-16 4 N Europe CMV Marco Polo Springtime Gardens & Fjordland 31-Mar N Europe CMV Astoria British Isles Discovery 12-Apr-16 9 N Europe CMV Astoria Scottish Islands & Faroes 21-Apr-16 9 N Europe CMV Astoria Fjordland Splendour 30-Apr-16 9 N Europe CMV Marco Polo Canary Islands & Madeira 17-Oct Atlantic CMV Marco Polo Festive Dublin & Cork Shopping 18-Dec-16 3 N Europe CMV Marco Polo Canary Islands & Madeira 22-Dec Atlantic Dover Fred Olsen Braemar Rivers of France & Spain 18-Mar N Europe Fred Olsen Braemar Norwegian Cities & Fjords 01-Apr-16 9 N Europe Fred Olsen Braemar Tulips & Chocolates 10-Apr-16 6 N Europe Fred Olsen Braemar French River Cruising 16-Apr-16 9 N Europe Fred Olsen Braemar German Waterways 25-Apr-16 8 N Europe Fred Olsen Braemar Maiden Call Mystery 05-May-16 9 N Europe Saga Saga Pearl II Cities of the Baltic 06-May N Europe Fred Olsen Black Watch Scenic Fjords & Celebrations 13-May-16 8 N Europe Fred Olsen Black Watch Sun, Sea & Monaco Grand Prix 21-May Med Saga Saga Pearl II Fjordland Splendours 21-May-16 7 N Europe Saga Saga Pearl II Round Britain 28-May-16 7 N Europe Disney Disney Magic Norwegian Fjord 29-May-16 7 N Europe Saga Saga Pearl II Svalbard and the Midnight Sun 04-Jun Arctic Disney Disney Magic British Isles 05-Jun N Europe Fred Olsen Black Watch Scenic Fjords 05-Jun-16 7 N Europe Fred Olsen Black Watch Midnight Sun, Summer Solstice 12-Jun Arctic Saga Sapphire Gallic Getaway 14-Jun-16 4 N Europe Princess Pacific Midnight Sun, Summer Solstice 15-Jun Arctic Disney Disney Magic Iceland and Norway 17-Jun N Europe Saga Sapphire The Fabulous Fjords 23-Jun-16 7 N Europe 46 CRUISE-ADVISER.COM

47 Fred Olsen Black Watch Portuguese Islands & Cities 25-Jun Atlantic Voyages to Antiquity Voyages to Antiquity Aegean Odyssey Aegean Odyssey Grand Voyage to the Rivieras 25-Jun Med The Best of France & Portugal 25-Jun Med Saga Sapphire Maritime Heritage 30-Jun-16 5 N Europe Princess Pacific Scandinavia & Russia 01-Jul N Europe Saga Saga Pearl II Continental Getaway 04-Jul-16 4 N Europe Saga Sapphire Into the Arcic Circle 05-Jul N Europe Saga Saga Pearl II Captain Dunlop's Homecoming 08-Jul N Europe Princess Sea Princess London to Fremantle 09-Jul Worldwide Princess Pacific Iceland & Norway 15-Jul N Europe Saga Sapphire Taste of the Continent 18-Jul-16 5 N Europe Saga Saga Pearl II Fjordland Gems 20-Jul-16 7 N Europe Saga Sapphire Ice, Fire and Fjords 20-Jul N Europe Disney Disney Magic Dover to Barcelona 25-Jul-16 7 Med Saga Saga Pearl II Flavours of the Mediterranean 25-Jul Med Princess Pacific British Isles 29-Jul N Europe Saga Sapphire Baltic Capitals Aug N Europe Seabourn Quest Celtic Quest 04-Aug N Europe Seabourn Quest Commonwealth & Viking Route 04-Aug Transatlantic Oceania Insignia Artisans & Explorers 09-Aug N Europe Princess Pacific North Cape & Highlands 12-Aug Arctic Saga Saga Pearl II Voyage to the Baltic 14-Aug N Europe Saga Sapphire Around Britain & Ireland 18-Aug N Europe Seabourn Quest North Atlantic Exploration 20-Aug Transatlantic Princess Pacific Iceland & Norway 28-Aug N Europe Saga Saga Pearl II A Bank Holiday Escape 28-Aug-16 5 N Europe Saga Sapphire Secret Norway 01-Sep-16 7 N Europe Fred Olsen Balmoral Mountains and Glaciers 04-Sep-16 8 N Europe Saga Sapphire Best of the Baltic 08-Sep N Europe Princess Pacific European Explorer 11-Sep Med Princess Princess Grand European Explorer 11-Sep Med Fred Olsen Balmoral Portuguese Islands & Cities 12-Sep Atlantic Fred Olsen Balmoral Discovering Spain & Portugal 27-Sep N Europe Dundee CMV Magellan Majestic Fjordland 03-Apr-16 7 N Europe CMV Magellan Majestic Fjordland 10-Apr-16 7 N Europe CMV Magellan Fjordland Splendour 17-Apr-16 8 N Europe CMV Magellan Iceland, The Faroes & Northern Isles 25-Apr N Europe CMV Magellan Baltic Cities & St Petersburg 07-May N Europe CRUISE-ADVISER.COM 47

48 Edinburgh Silversea Silver Explorer Blooming Gardens & Medieval Castles 21-May N Europe Silversea Silver Explorer Edinburgh to Glasgow 21-May N Europe Quark Ocean Nova Across the Arctic Circle 29-May Arctic Windstar Wind Surf Scandinavian Tapestry 12-Jul N Europe CMV Marco Polo Baltic Capitals & St Petersburg 17-Jul N Europe CMV Marco Polo Iceland, Faroes & Northern Isles 29-Jul N Europe CMV Marco Polo Scottish Islands & Faroes 10-Aug-16 7 N Europe Fred Olsen Black Watch Five night Fjords 20-Aug-16 5 N Europe Windstar Wind Surf Gaelic Explorers 23-Aug-16 8 N Europe Fred Olsen Black Watch A Taste of Iceland 25-Aug-16 9 N Europe Fred Olsen Black Watch Scenic Sights of Norway's Fjordland 03-Sep-16 7 N Europe Fred Olsen Black Watch Scandinavian Capitals & St. Petersburg 10-Sep N Europe Fred Olsen Black Watch German Cities & Waterways 23-Sep-16 7 N Europe Fred Olsen Black Watch Spain, France & Portugal 30-Sep N Europe Fred Olsen Black Watch France, Portugal & the Canary Islands 12-Oct Atlantic Fairlie Noble Caledonia Serenissima Hebridean Island Odyssey 27-Jun-16 9 N Europe Falmouth Fred Olsen Boudicca Canaries & Portugal Spring Break 12-Apr Atlantic Islands Fred Olsen Boudicca Lands' End to John O'Groats 24-Apr N Europe Glasgow CMV Marco Polo Fjordland Splendour 17-Aug-16 9 N Europe CMV Marco Polo Overnight Celebration Cruise 26-Aug-16 1 N Europe Greenock Hebridean Princess Doon the Watter 01-Mar-16 6 N Europe Hebridean Princess Islands of the Clyde 07-Mar-16 4 N Europe Hebridean Princess Lochs of Argyll 11-Mar-16 4 N Europe Hebridean Princess Spirit of Scotland 15-Mar-16 7 N Europe Silversea Silver Explorer Greenock to Tromso 31-May N Europe Fred Olsen Boudicca Portuguese Islands & Cities 02-Jul Atlantic Islands Fred Olsen Boudicca Norwegian Fjords & Orkney Isles 15-Jul-16 8 N Europe CMV Marco Polo Greenock to Montreal 26-Aug East US/ Canada CMV Marco Polo Canada in the Fall 26-Aug East US/ Canada Hebridean Princess Grand Houses and Castles 01-Nov-16 7 N Europe Hebridean Princess Islands of the Clyde 08-Nov-16 4 N Europe Hebridean Princess Lochs of Argyll 12-Nov-16 4 N Europe Harwich VoD Voyager Britain's Beautiful Isle 09-Jun N Europe 48 CRUISE-ADVISER.COM

49 Viking Ocean Viking Sea Baltic Jewels & Midnight Sun 19-Jun N Europe Viking Ocean Viking Sea Into the Midnight Sun 19-Jun N Europe VoD Voyager Viking Lands & Icelandic Explorer 20-Jun N Europe Fred Olsen Black Watch Fjords, Mountains & Glaciers 12-Aug-16 7 N Europe Fred Olsen Black Watch Mystery Mini 29-Oct-16 2 N Europe Fred Olsen Black Watch Sun, Souks & Sultans 31-Oct N Europe Hull CMV Marco Polo Fjordland Splendour 15-May-16 8 N Europe CMV Marco Polo Baltic Cities & St Petersburg 23-May N Europe CMV Marco Polo Iceland, Faroes & Northern Isles 04-Jun N Europe CMV Marco Polo Scottish Islands & Faroes 16-Jun-16 6 N Europe Invergordon Hebridean Princess Nordic Outposts 21-Jul-16 9 N Europe Hebridean Princess Footloose in the Far North 30-Jul-16 9 N Europe Hebridean Princess Stone Age Scotland 08-Aug-16 8 N Europe Liverpool Fred Olsen Black Watch Dublin Mini Cruise 05-Jan-16 3 N Europe Fred Olsen Boudicca Waterfalls, Fjords & Glaciers 05-May-16 9 N Europe Fred Olsen Boudicca Rugged & Rural Canada 14-May US/Canada Fred Olsen Boudicca The Emerald Isle 30-May-16 7 N Europe Fred Olsen Boudicca Liverpool to Venice 06-Jun Med Fred Olsen Boudicca Islands of the Adriatic with Venice 06-Jun Med Fred Olsen Boudicca Liverpool to Greenock (Glasgow) 01-Jul-16 1 N Europe Fred Olsen Boudicca Exploring the Fjords of Greenland 14-Aug N Europe CMV Marco Polo Canada in the Fall 27-Aug US/Canada CMV Marco Polo Liverpool to Montreal 27-Aug US/Canada Fred Olsen Boudicca Norwegian Fjords & the Orkney Isles 29-Aug-16 8 N Europe Fred Olsen Boudicca Rugged & Rural Canada 06-Sep US/Canada Fred Olsen Boudicca Lochs of Scotland 22-Sep-16 8 N Europe CMV Marco Polo Autumn Fjordland 24-Sep-16 9 N Europe Fred Olsen Boudicca French & Spanish Escape 30-Sep-16 8 N Europe CMV Marco Polo Iceland, Faroes & Northern Lights 03-Oct N Europe Fred Olsen Boudicca Liverpool to Istanbul 08-Oct Black Sea Fred Olsen Boudicca Istanbul & the Black Sea 08-Oct Black Sea CMV Marco Polo Dublin Weekend, Canary Islands & Madeira 15-Oct Atlantic CMV Marco Polo Dublin Weekend Mini Cruise 15-Oct-16 2 N Europe Fred Olsen Boudicca Morocco, Portugal & the Canaries 07-Nov Atlantic Fred Olsen Boudicca Islands of the Canaries & Cape Verde 20-Nov Atlantic Fred Olsen Boudicca Irish Christmas Markets 11-Dec-16 4 N Europe Fred Olsen Boudicca Canaries Christmas & Funchal Fireworks 18-Dec Atlantic CRUISE-ADVISER.COM 49

50 London Silversea Silver Wind Baltic 12-Jun N Europe Silversea Silver Wind London to Stockholm 27-Jun N Europe Silversea Silver Wind London Round Trip 21-Jul N Europe Silversea Silver Wind London to Reykjavik 05-Aug N Europe London Tilbury CMV Magellan Land of the Northern Lights 16-Feb Arctic CMV Magellan Iceland, The Faroes & Northern Lights 01-Mar N Europe CMV Magellan Springtime Canary Islands & Madeira 12-Mar Atlantic CMV Magellan Easter Fjordland 26-Mar-16 6 N Europe CMV Magellan Overnight Celebration Cruise 01-Apr-16 1 N Europe CMV Magellan Majestic Fjordland 01-Apr-16 7 N Europe CMV Marco Polo Springtime Fjordland 04-Apr-16 6 N Europe CMV Marco Polo Springtime Fjordland 10-Apr-16 6 N Europe CMV Marco Polo British Isles Discovery 16-Apr-16 9 N Europe CMV Astor British Isles Discovery 23-Apr-16 8 N Europe CMV Marco Polo Majestic Fjordland 25-Apr-16 7 N Europe CMV Marco Polo Baltic Cities & St Petersburg 02-May N Europe CMV Marco Polo Overnight Celebration Cruise 14-May-16 1 N Europe CMV Marco Polo Fjordland Splendour 14-May-16 9 N Europe CMV Magellan Majestic Fjordland 21-May-16 7 N Europe CMV Magellan Amsterdam & Antwerp 28-May-16 3 N Europe CMV Magellan Grand British Isles Discovery 31-May N Europe Crystal Symphony Northern Classics 05-Jun-16 7 N Europe CMV Magellan Baltic Cities & St Petersburg 12-Jun N Europe CMV Magellan Iceland, The Faroes & Northern Isles 24-Jun N Europe CMV Magellan British Isles Discovery 06-Jul-16 9 N Europe Fred Olsen Black Watch Cruising the Fjordland 08-Jul-16 9 N Europe Fred Olsen Black Watch Spirit of the Fjords 08-Jul-16 9 N Europe Fred Olsen Black Watch Spirit of the Fjords 08-Jul-16 9 N Europe Fred Olsen Black Watch Spirit of the Fjords 08-Jul-16 9 N Europe Fred Olsen Black Watch Spirit of the Fjords 08-Jul-16 9 N Europe CMV Magellan Baltic Cities & St Petersburg 15-Jul N Europe Fred Olsen Black Watch Arctic Explorer 17-Jul Arctic Crystal Symphony Grand Britannia 23-Jul N Europe CMV Magellan Majestic Fjordland 27-Jul-16 7 N Europe CMV Magellan Grand British Isles Discovery 03-Aug N Europe Crystal Symphony European Tapestry 06-Aug N Europe CMV Magellan Baltic Cities & St Petersburg 15-Aug N Europe CMV Magellan Summertime Fjordland 27-Aug-16 7 N Europe CMV Magellan British Isles Discovery 03-Sep-16 9 N Europe 50 CRUISE-ADVISER.COM

51 CMV Magellan Baltic Cities & St Petersburg 12-Sep N Europe CMV Magellan Amsterdam Break 24-Sep-16 2 N Europe CMV Magellan Autumn Fjordland 24-Sep-16 7 N Europe CMV Magellan Baltic Cities & St Petersburg 01-Oct N Europe CMV Magellan Canary Islands & Madeira 14-Oct Atlantic CMV Astor Southbound Voyage to Adelaide 16-Oct World-wide CMV Astor Southbound Voyage to Acapulco 16-Oct World-wide CMV Astor Southbound Voyage to Auckland 16-Oct World-wide CMV Astor Southbound Voyage to Sydney 16-Oct World-wide CMV Astor Southbound Voyage to Australia 16-Oct World-wide CMV Magellan Land of the Northern Lights 29-Oct Arctic Fred Olsen Black Watch European Cities & Waterways 11-Nov-16 7 N Europe Fred Olsen Black Watch Spain, Portugal & Canaries 18-Nov Atlantic CMV Magellan Christmas Market Cruise 06-Dec-16 3 N Europe CMV Magellan Christmas Market Cruise 11-Dec-16 5 N Europe Fred Olsen Black Watch Christmas Markets of Germany & Denmark 15-Dec-16 7 N Europe CMV Magellan Amsterdam Break 18-Dec-16 2 N Europe CMV Magellan Christmas Market Cruise 18-Dec-16 3 N Europe CMV Magellan Christmas & New Year Canary Islands 21-Dec Atlantic Fred Olsen Black Watch Tinsel & Hogmanay 22-Dec N Europe Newcastle upon Tyne CMV Magellan Majestic Fjordland 02-Apr-16 7 N Europe CMV Magellan Majestic Fjordland 09-Apr-16 7 N Europe CMV Magellan Fjordland Splendou 16-Apr-16 8 N Europe CMV Magellan Iceland, The Faroes & Northern Isles 24-Apr N Europe CMV Magellan Baltic Cities & St Petersburg 06-May N Europe CMV Magellan Overnight Celebration Cruise 20-May-16 1 N Europe Fred Olsen Balmoral Five-Night Fjords 21-May-16 5 N Europe Fred Olsen Balmoral Norwegian Festival & Fjords 26-May-16 5 N Europe Fred Olsen Balmoral Icelandic Wildlife, Falls & Hot Springs 31-May N Europe Fred Olsen Balmoral Fred.'s Favourite Fjords 11-Jun-16 7 N Europe Fred Olsen Balmoral UK Castles 18-Jun N Europe CMV Marco Polo Iceland, Faroes & Northern Isles 22-Jun N Europe Fred Olsen Balmoral Spain, Portugal & Guernsey 28-Jun N Europe CMV Marco Polo Baltic Cities & St Petersburg 04-Jul N Europe Fred Olsen Balmoral The Wonders of Spitsbergen 09-Jul Arctic CMV Marco Polo Overnight Celebration Cruise 16-Jul-16 1 N Europe Fred Olsen Balmoral Fred.'s Favourite Fjords 23-Jul-16 7 N Europe Fred Olsen Balmoral Baltic Capitals & Stockholm Archipelago 30-Jul N Europe Fred Olsen Balmoral Spain, Portugal & the Canary Islands 12-Aug Canaries CRUISE-ADVISER.COM 51

52 Fred Olsen Balmoral Scenic Railways & Fjords 27-Aug-16 7 N Europe Fred Olsen Balmoral UK Castles 18-Oct N Europe Oban Hebridean Princess Easter in the Hebrides 22-Mar-16 7 N Europe Hebridean Princess Escape to the Highlands and Islands 29-Mar-16 7 N Europe Hebridean Princess Flavours of Scotland 05-Apr-16 7 N Europe Hebridean Princess Castles and Gardens of the North 12-Apr-16 7 N Europe Hebridean Princess Springtime Surprise 19-Apr-16 7 N Europe Hebridean Princess Footloose through the Inner Isles 26-Apr-16 7 N Europe Hebridean Princess Westward to Harris and Lewis 03-May-16 7 N Europe Hebridean Princess Voyage to the Outer Isles 10-May-16 7 N Europe Hebridean Princess Northern Ireland Explorer 17-May-16 7 N Europe Hebridean Princess Call of the Wild 24-May-16 7 N Europe Hebridean Princess St Kilda, Islands on the Edge 31-May-16 7 N Europe Hebridean Princess Scotland in Colour 07-Jun-16 7 N Europe Aurora Polar Pioneer Wild Scotland 13-Jun N Europe Hebridean Princess Footloose in the Outer Isles 14-Jun-16 7 N Europe Hebridean Princess Manx Heritage 21-Jun-16 7 N Europe Hebridean Princess The Hebridean Outposts of St Kilda 28-Jun-16 7 N Europe Hebridean Princess "Hebridean Symphony 05-Jul-16 7 N Europe Hebridean Princess Following the Grand Fleet 12-Jul-16 9 N Europe Hebridean Princess Hidden Isles of the Hebrides 16-Aug-16 7 N Europe Hebridean Princess Wonders of the Western Isles 23-Aug-16 7 N Europe Hebridean Princess Scenic Sutherland 30-Aug-16 7 N Europe Hebridean Princess Highlights of the Inner Hebrides 10-Sep-16 5 N Europe Hebridean Princess Taste of the Outer Isles 15-Sep-16 5 N Europe Hebridean Princess Westward to Harris and Lewis 20-Sep-16 7 N Europe Hebridean Princess Voyage to the Outer Isles 27-Sep-16 7 N Europe Hebridean Princess Flavours of Scotland 04-Oct-16 7 N Europe Hebridean Princess Highland Heritage 11-Oct-16 7 N Europe Hebridean Princess Call of the Clyde 25-Oct-16 7 N Europe Portsmouth (E) Swan Hellenic Minerva Trois-Rivieres De France 15-Apr N Europe Swan Hellenic Minerva A Baltic Masterpiece 28-Apr N Europe Swan Hellenic Minerva Glorious Gardens & The Chelsea Flower Show 14-May N Europe VoD Voyager Escape to Madeira & The Azores 22-May Med Swan Hellenic Minerva An Icelandic Quest 27-May Arctic VoD Voyager Essence of Voyager, Jersey & France 06-Jun-16 3 N Europe Swan Hellenic Minerva Grand Norwegian Fjords & White Sea 10-Jun N Europe Swan Hellenic Minerva Fjordlands & Arctic Norway 10-Jun N Europe Swan Hellenic Minerva Highlands, Islands & the Emerald Isle 10-Jul N Europe 52 CRUISE-ADVISER.COM

53 Swan Hellenic Minerva Iberian Maritime Adventure 21-Jul N Europe Swan Hellenic Minerva Celtic Traditions & Edinburgh's Tattoo 03-Aug N Europe Swan Hellenic Minerva Grand Iberian & Mediterranean Icons 16-Aug Med Swan Hellenic Minerva Grand Mediterranean Classics 16-Aug Med Swan Hellenic Minerva A Portrait of Portugal & Spain 16-Aug Med Southampton Saga Saga Sapphire Caribbean Calypso 25-Jan Caribbean P&O Oceana Caribbean & USA 08-Feb Caribbean P&O Ventura Canary Islands 21-Feb Atlantic Is. P&O Oriana Norway & Northern Lights 25-Feb Arctic Saga Saga Sapphire Searching for the Northern Lights 26-Feb N Europe Fred Olsen Balmoral Snow Shoes & Ski-Doos 05-Mar Arctic P&O Ventura Iberia 06-Mar Med P&O Oriana Norway & Northern Lights 08-Mar Arctic Saga Saga Sapphire Mediterranean Odyssey 12-Mar Med P&O Oceana Atlantic Islands 14-Mar Atlantic Is. Fred Olsen Balmoral Rivers, Canals & City Overnights 18-Mar-16 7 N Europe Saga Saga Pearl II Canary Island Coasts 19-Mar Atlantic Is. P&O Oriana Classical Lands 20-Mar Med P&O Ventura Spain, Portugal & France 20-Mar-16 7 N Europe Fred Olsen Boudicca Spring Sun Island Hopping 21-Mar Atlantic Is. Fred Olsen Balmoral France Mini 25-Mar-16 2 N Europe P&O Britannia Belgium 25-Mar-16 2 N Europe Fred Olsen Balmoral Easter Ireland 27-Mar-16 7 N Europe P&O Britannia Spain, France & Italy 27-Mar Med P&O Oceana Portugal, Spain, France & Italy 27-Mar Med P&O Ventura Canary Islands 27-Mar Med P&O Azura France & Spain 01-Apr-16 7 N Europe Fred Olsen Balmoral Canaries & Madeira in the Spring 03-Apr Atlantic Is. Saga Saga Pearl II Cities of the Ancient Mediterranean 05-Apr Med P&O Oriana Caribbean Connection 06-Apr Caribbean P&O Azura Spain, Greece & Palma 08-Apr Med P&O Ventura Mediterranean 08-Apr Med P&O Britannia Spain & Portugal 10-Apr Med Fred Olsen Boudicca Southampton to Falmouth 11-Apr-16 1 N Europe Fred Olsen Balmoral Old England to New England 16-Apr Transatlantic Princess Emerald Princess Spain & Portugal 16-Apr-16 7 N Europe RCI Ovation France & Belgium 17-Apr-16 5 N Europe P&O Ventura Canaries Delight 22-Apr Atlantic Is. RCI Ovation France & Spain 22-Apr-16 7 N Europe CRUISE-ADVISER.COM 53

54 Saga Saga Pearl II Flavours of France and Spain 22-Apr N Europe Celebrity Silhouette Scandinavia & Shakespeare 23-Apr-16 9 N Europe P&O Britannia Norway 23-Apr-16 7 N Europe Princess Emerald Princess Channel Islands Sampler 23-Apr-16 3 N Europe MSC Splendida UK, France, Germany & Ireland 24-Apr N Europe Fred Olsen Braemar German Waterways 25-Apr N Europe P&O Azura Holland 25-Apr-16 5 N Europe P&O Aurora Spain, Italy, Greecen Croatia & Malta 26-Apr Med Princess Emerald Princess Canary Islands 26-Apr Atlantic Is. Celebrity Celebrity Eclipse Norwegian Fjords 30-Apr-16 8 N Europe P&O Azura Fjords 30-Apr-16 7 N Europe P&O Britannia Guernsey 30-Apr-16 2 N Europe P&O Britannia France & Spain 02-May-16 7 N Europe Fred Olsen Black Watch Scandinavian City Discovery 03-May N Europe RCI Ovation England to Barcelona 03-May-16 7 Med P&O Arcadia France & Spain 05-May-16 6 N Europe MSC Splendida Northern Europe 06-May N Europe P&O Ventura Portugal & Spain 06-May Med P&O Azura Canary Islands 07-May Atlantic Is. Princess Emerald Princess Spain & France 07-May-16 7 N Europe Celebrity Celebrity Eclipse Taste of Modern Luxury 08-May-16 2 N Europe Princess Caribbean British Isles 08-May N Europe P&O Britannia Norway 09-May-16 7 N Europe Celebrity Celebrity Eclipse Iceland & Ireland 10-May N Europe Cunard Queen Elizabeth Southampton to Hamburg 10-May-16 2 N Europe Cunard Queen Elizabeth Short Break to Hamburg 10-May-16 4 N Europe Cunard Queen Mary 2 Roundtrip Transatlantic 10-May Transatlantic Cunard Queen Mary 2 Southampton to New York 10-May-16 7 Transatlantic Cunard Queen Mary 2 Roundtrip Transatlantic Crossing 10-May Transatlantic Cunard Queen Victoria Canary Islands Idyll 10-May Atlantic Is. P&O Arcadia Guernsey 11-May-16 3 N Europe P&O Oriana Mediterranean 11-May Med P&O Aurora Short Break 13-May-16 3 N Europe Cunard Queen Elizabeth Central Mediterranean 14-May Med Fred Olsen Braemar Wine Regions of France & Spain 14-May-16 7 N Europe P&O Arcadia Spain, France & Italy 14-May Med Princess Emerald Princess Mediterranean Adventurer 14-May Med RCI Independence Central Mediterranean 14-May Med P&O Aurora Norway 16-May-16 7 N Europe P&O Britannia Atlantic Islands 16-May Atlantic Is. 54 CRUISE-ADVISER.COM

55 MSC Splendida 2 Night Northern Europe 17-May-16 2 N Europe P&O Ventura City & Short Breaks 18-May-16 4 N Europe Princess Caribbean British Isles 20-May N Europe Fred Olsen Braemar Splendours of the Baltic 21-May N Europe P&O Azura Norway 21-May-16 7 N Europe RCI Navigator Spain, France, & Portugal 21-May-16 9 N Europe Celebrity Celebrity Eclipse Scandinavia & Russia 22-May N Europe Cunard Queen Victoria The Fjords 22-May-16 7 N Europe P&O Ventura Mediterranean 22-May Med RCI Harmony Maiden Voyage 22-May-16 4 N Europe P&O Aurora Baltic 23-May N Europe Cunard Queen Mary 2 Southampton to Hamburg 25-May-16 2 N Europe RCI Harmony Short Getaway 26-May-16 3 N Europe P&O Arcadia Norway 28-May N Europe P&O Azura Belgium 28-May-16 2 N Europe Princess Emerald Princess Norwegian Fjords 28-May-16 7 N Europe RCI Independence France & Spain 28-May-16 7 N Europe Silversea Silver Whisper Southampton to Stockholm 28-May N Europe Cunard Queen Victoria Spain & Portugal 29-May-16 7 N Europe P&O Britannia Norway 29-May-16 7 N Europe P&O Oriana Mediterranean 29-May Med RCI Harmony Southamton to Barcelona 29-May-16 7 N Europe/Med P&O Azura Bay of Biscay 30-May-16 6 N Europe RCI Navigator Norway 30-May-16 7 N Europe Cunard Queen Elizabeth Baltic 31-May N Europe Cunard Queen Elizabeth Southampton to Hamburg 31-May-16 2 N Europe Oceania Nautica Celtic Charms 01-Jun N Europe Princess Caribbean British Isles 01-Jun N Europe Fred Olsen Braemar Stepping Out Into Spain 04-Jun N Europe/Med Princess Emerald Princess Baltic Heritage 04-Jun N Europe RCI Independence Italian Mediterranean 04-Jun Med Celebrity Celebrity Eclipse Scandinavia & Russia 05-Jun N Europe P&O Azura Baltic 05-Jun N Europe P&O Britannia Atlantic Islands 05-Jun Atlantic Is. P&O Aurora Mediterranean 06-Jun Med Regent Voyager Journey of the Norsemen 06-Jun N Europe RCI Navigator Canaries 06-Jun Atlantic Is. P&O Ventura Mediterranean 08-Jun Med Cunard Queen Victoria Western Mediterranean 09-Jun Med P&O Arcadia Norway 09-Jun-16 9 N Europe CRUISE-ADVISER.COM 55

56 P&O Oriana Guernsey, France & Spain 10-Jun-16 7 N Europe Azamara Azamara Quest London to the Baltic 11-Jun N Europe Oceania Nautica Scandinavian Glory 13-Jun N Europe Princess Caribbean British Isles 13-Jun N Europe Cunard Queen Elizabeth Norwegian Fjords 14-Jun-16 9 N Europe Oceania Marina Fairytales & Folklore 14-Jun N Europe Regent Voyager Definitive Europe 16-Jun N Europe RCI Navigator Baltic 16-Jun N Europe P&O Oriana Canaries, Portugal & Madeira 17-Jun Atlantic Is. Fred Olsen Braemar Mountains, Waterfalls & Fjords 18-Jun-16 8 N Europe P&O Arcadia Baltic 18-Jun N Europe P&O Britannia Norway 18-Jun-16 7 N Europe Princess Emerald Princess Midnight Sun & Summer Solstice 18-Jun Arctic RCI Independence Mediterranean Beaches 18-Jun Med Celebrity Celebrity Eclipse Scandinavia & Russia 19-Jun N Europe P&O Azura Iceland 19-Jun N Europe P&O Ventura Cruise Break 22-Jun-16 4 N Europe Cunard Queen Elizabeth British Isles 23-Jun N Europe Cunard Queen Mary 2 Westbound Transatlantic Crossing 23-Jun-16 8 Transatlantic Cunard Queen Mary 2 Roundtrip Transatlantic Crossing 23-Jun Transatlantic Cunard Queen Mary 2 Grand Westbound Crossing 23-Jun East US/ Canada Cunard Queen Victoria Western Mediterranean 23-Jun-16 9 Med Cunard Queen Victoria Western Mediterranean 23-Jun Med Cunard Queen Victoria Central Mediterranean 23-Jun Med P&O Aurora Norway 24-Jun-16 8 N Europe P&O Britannia Guernsey 25-Jun-16 2 N Europe Princess Caribbean British Isles 25-Jun N Europe Fred Olsen Braemar German Waterways 26-Jun N Europe P&O Ventura Canaries Cocktail 26-Jun Atlantic Is. P&O Britannia Portugal & Spain 27-Jun Med RCI Navigator Baltic 28-Jun N Europe P&O Oriana Mediterranean 29-Jun Med P&O Arcadia Mediterranean 02-Jul Med P&O Aurora Baltic 02-Jul N Europe Princess Emerald Princess Scandinavia 02-Jul-16 7 N Europe RCI Independence Mediterranean Cities 02-Jul Med Celebrity Celebrity Eclipse Scandinavia & Russia 03-Jul N Europe P&O Azura Norway, Geirangerfjord & Sognefjord 03-Jul-16 7 N Europe Cunard Queen Elizabeth Central Mediterranean 05-Jul Med Fred Olsen Braemar Closer to the UK & Ireland 06-Jul N Europe 56 CRUISE-ADVISER.COM

57 Princess Caribbean British Isles 07-Jul N Europe P&O Ventura Mediterranean 08-Jul Med P&O Britannia Norway 09-Jul-16 7 N Europe Princess Emerald Princess Baltic Heritage 09-Jul N Europe P&O Azura Atlantic Islands 10-Jul Atlantic Is. RCI Navigator Italian Mediterranean 10-Jul Med Cunard Queen Mary 2 Hamburg Short Break 13-Jul-16 4 N Europe Cunard Queen Mary 2 Southampton to Hamburg 13-Jul-16 2 N Europe Fred Olsen Braemar Rivers of France & Spain 16-Jul N Europe P&O Aurora Norway 16-Jul-16 7 N Europe P&O Britannia France & Spain 16-Jul-16 7 N Europe RCI Independence Italian Mediterranean 16-Jul Med Celebrity Celebrity Eclipse Scandinavia & Russia 17-Jul N Europe Cunard Queen Mary 2 Southampton to New York 17-Jul-16 7 Transatlantic Cunard Queen Mary 2 Roundtrip Transatlantic 17-Jul Transatlantic P&O Oriana Mediterranean 17-Jul Med P&O Arcadia Baltic 19-Jul N Europe Princess Caribbean British Isles 19-Jul N Europe Azamara Azamara Quest London to the Baltic 22-Jul N Europe Cunard Queen Elizabeth Norwegian Fjords 22-Jul-16 7 N Europe P&O Azura Mediterranean 22-Jul Med P&O Ventura Mediterranean 22-Jul Med P&O Aurora Guernsey 23-Jul-16 2 N Europe P&O Britannia Norway 23-Jul-16 7 N Europe Princess Emerald Princess Mediterranean Adventurer 23-Jul Med RCI Navigator Mediterranean Beaches 24-Jul Med P&O Aurora Atlantic Islands 25-Jul Atlantic Is. Cunard Queen Elizabeth Guernsey & Belgium 29-Jul-16 4 N Europe Fred Olsen Braemar Fjords of Denmark 30-Jul-16 9 N Europe P&O Britannia Spain & Italy 30-Jul Med RCI Independence Mediterranean Beaches 30-Jul Med Celebrity Celebrity Eclipse Scandinavia & Russia 31-Jul N Europe P&O Arcadia Norway 31-Jul-16 7 N Europe Princess Caribbean British Isles 31-Jul N Europe Cunard Queen Mary 2 Westbound Transatlantic 01-Aug-16 8 Transatlantic Cunard Queen Mary 2 Roundtrip Transatlantic Crossing 01-Aug Transatlantic Cunard Queen Elizabeth Baltic 02-Aug N Europe Cunard Queen Elizabeth Southampton to Hamburg 02-Aug-16 2 N Europe Oceania Marina Noble Crusade 04-Aug N Europe Oceania Nautica Baltic Brilliance 04-Aug N Europe CRUISE-ADVISER.COM 57

58 P&O Aurora Norway 05-Aug-16 7 N Europe P&O Azura Belgium 05-Aug-16 2 N Europe Princess Emerald Princess North Cape & Norwegian Fjords 06-Aug Arctic P&O Arcadia Iceland 07-Aug N Europe P&O Azura Atlantic Islands 07-Aug Atlantic Is. P&O Oriana Mediterranean 07-Aug Med RCI Navigator Italian Mediterranean 07-Aug Med Fred Olsen Braemar The Great British Cruise 08-Aug N Europe P&O Ventura Spain, Portugal & France 08-Aug-16 7 N Europe P&O Aurora Ancient Glories 12-Aug Med Princess Caribbean British Isles 12-Aug N Europe P&O Britannia Norway 13-Aug-16 7 N Europe RCI Independence Italian Mediterranean 13-Aug Med Celebrity Celebrity Eclipse Scandinavia & Russia 14-Aug N Europe Regent Voyager Legendary Northern Europe 14-Aug N Europe Oceania Marina Steeples & Spires 15-Aug N Europe P&O Ventura Mediterranean 15-Aug Med Cunard Queen Elizabeth Iceland 16-Aug N Europe Cunard Queen Mary 2 Norwegian Fjords 16-Aug Arctic Cunard Queen Mary 2 Southampton to Hamburg 16-Aug-16 2 N Europe Fred Olsen Braemar The Fjords of Norway 19-Aug-16 8 N Europe P&O Oriana Belgium 19-Aug-16 2 N Europe P&O Azura Norway, Geirangerfjord & Sognefjord 20-Aug-16 7 N Europe P&O Britannia France & Spain 20-Aug-16 7 N Europe Princess Emerald Princess Mediterranean Adventurer 20-Aug Med P&O Arcadia Baltic 21-Aug N Europe P&O Oriana British Isles 21-Aug N Europe RCI Navigator France & Spain 21-Aug-16 7 N Europe Princess Caribbean British Isles 24-Aug N Europe Princess Caribbean Iceland, Norway & British Isles 24-Aug Transatlantic Regent Voyager The Art of Northen Europe 24-Aug N Europe Celebrity Celebrity Eclipse Norwegian Fjords 26-Aug-16 8 N Europe Fred Olsen Braemar Rouen & the Seine River 27-Aug-16 3 N Europe P&O Azura Guernsey 27-Aug-16 2 N Europe P&O Britannia Norway 27-Aug-16 7 N Europe RCI Independence Western Mediterranean 27-Aug Med RCI Navigator Norway 28-Aug-16 7 N Europe P&O Aurora Atlantic Islands 29-Aug Atlantic Is. P&O Azura Greece & Palma 29-Aug Med P&O Ventura Portugal & Spain 29-Aug Med 58 CRUISE-ADVISER.COM

59 P&O Ventura Western Mediterranean 29-Aug Med Silversea Silver Wind Southampton to Lisbon 29-Aug N Europe Cunard Queen Elizabeth Central Mediterranean 30-Aug Med Fred Olsen Braemar French River Cruising 30-Aug N Europe Cunard Queen Mary 2 Roundtrip Transatlantic 01-Sep Transatlantic Cunard Queen Mary 2 Southampton to New York 01-Sep-16 7 Transatlantic P&O Oriana Scotland & Ireland 02-Sep-16 8 N Europe Celebrity Celebrity Eclipse Western Mediterranean 03-Sep Med P&O Britannia Spain & Italy 03-Sep Med Princess Emerald Princess Mediterranean Adventurer 03-Sep Med P&O Arcadia Norway 04-Sep-16 7 N Europe RCI Navigator Central Mediterranean 04-Sep Med Princess Caribbean Iceland & Norway Explorer 05-Sep Transatlantic Silversea Silver Whisper Southampton to Montreal 06-Sep Transatlantic MSC Splendida Northern Europe 07-Sep-16 7 N Europe Azamara Azamara Quest London, Paris, Quebec City & Montreal 09-Sep Med Oceania Nautica A Taste of Europe 09-Sep N Europe/Med RCI Independence Canaries 09-Sep Atlantic Is. Fred Olsen Braemar The Croatian & Italian Coast with Venice 10-Sep Med P&O Oriana Canary Islands 10-Sep Atlantic Is. P&O Ventura Cruise Break 10-Sep-16 2 N Europe P&O Arcadia St Lawrence & New England 11-Sep East US/ Canada P&O Aurora Norway 11-Sep-16 7 N Europe P&O Ventura Guernsey, France & Spain 12-Sep-16 6 N Europe MSC Splendida Northern Europe 14-Sep-16 7 N Europe P&O Azura Short Break 15-Sep-16 3 N Europe Cunard Queen Elizabeth Atlantic Islands 16-Sep Atlantic Is. Cunard Queen Mary 2 Autumn Escape 16-Sep-16 4 N Europe Celebrity Celebrity Eclipse Canary Islands & Azores 17-Sep Atlantic Is. P&O Britannia France, Portugal, Spain & Guernsey 17-Sep-16 8 N Europe Princess Emerald Princess Canary Islands 17-Sep Atlantic Is. P&O Aurora Greece, Croatia & Italy 18-Sep Med P&O Azura Spain, Italy & France 18-Sep Med P&O Ventura Atlantic Islands 18-Sep Atlantic Is. RCI Navigator Western Mediterranean 18-Sep Med Saga Saga Pearl II Mediterranean Treasures 18-Sep Med RCI Independence Western Mediterranean 19-Sep Med Cunard Queen Mary 2 Southampton to New York 20-Sep-16 7 Transatlantic MSC Splendida Northern Europe 21-Sep-16 7 N Europe Oceania Nautica Villages & Vineywards 21-Sep N Europe/Med CRUISE-ADVISER.COM 59

60 Saga Saga Sapphire The Grand Mediterranean Voyage 23-Sep Med P&O Oriana Guernsey, France & Spain 24-Sep-16 7 N Europe P&O Britannia Belgium 25-Sep-16 2 N Europe P&O Britannia Atlantic Islands 27-Sep Atlantic Is. MSC Splendida Northern Europe 28-Sep-16 7 N Europe Princess Emerald Princess Four Continents Grand Adventure 28-Sep World-wide CruiseCo Celebrity Eclipse Rock the Boat - Music Cruise 30-Sep-16 3 N Europe Cunard Queen Elizabeth Atlantic Coast 30-Sep-16 7 N Europe P&O Ventura Mediterranean 30-Sep Med P&O Oriana Belgium 01-Oct-16 2 N Europe RCI Navigator Canaries & North Africa 01-Oct Atlantic Is. P&O Azura Holland & France 02-Oct-16 5 N Europe RCI Independence Spain & Canaries 02-Oct Atlantic Is. Celebrity Celebrity Eclipse Spain & Canary Islands 03-Oct Atlantic Is. P&O Oriana Mediterranean 03-Oct Med Regent Voyager Gallic Grandeur 04-Oct N Europe/Med P&O Arcadia Spain, Italy & France 05-Oct Med P&O Aurora Cruise Break 05-Oct-16 3 N Europe Saga Saga Pearl II Canary Island Carousel 05-Oct Atlantic Is. Cunard Queen Elizabeth Central Mediterranean 07-Oct Med Fred Olsen Balmoral Mysterious Morocco & Seductive Spain 07-Oct N Europe/Med P&O Azura Canary Islands 07-Oct Atlantic Is. Fred Olsen Braemar Portuguese Islands & Cities 08-Oct Atlantic Is. P&O Aurora Caribbean 08-Oct Caribbean P&O Britannia Spain & Portugal 09-Oct Med RCI Independence Canaries 13-Oct Atlantic Is. P&O Ventura Cruise Break 14-Oct-16 2 N Europe RCI Navigator France & Spain 15-Oct-16 7 N Europe Celebrity Celebrity Eclipse Spain & Canary Islands 16-Oct Atlantic Is. P&O Ventura Canary Islands 15-Oct-16 7 N Europe Cunard Queen Mary 2 Roundtrip Transatlantic Crossing 18-Oct Transatlantic Cunard Queen Mary 2 Southampton to New York 18-Oct-16 7 Transatlantic Saga Saga Pearl II Cape Verde Discovery 19-Oct Atlantic Is. Fred Olsen Balmoral France Mini 21-Oct-16 2 N Europe P&O Azura Spain, Portugal & France 21-Oct-16 7 N Europe P&O Britannia Transatlantic to Barbados 21-Oct Transatlantic P&O Britannia Transatlantic to St Lucia 21-Oct Transatlantic P&O Britannia Transatlantic to Barbados 21-Oct Transatlantic Fred Olsen Braemar Barcelona, Monaco & the Island of Elba 22-Oct Med P&O Arcadia Mediterranean 22-Oct Med 60 CRUISE-ADVISER.COM

61 P&O Oriana Caribbean Connection 22-Oct Caribbean RCI Navigator France & Spain 22-Oct-16 6 N Europe Fred Olsen Balmoral Spanish Autumn Break 23-Oct-16 7 N Europe RCI Independence Paris & Bruges 23-Oct-16 3 N Europe Cunard Queen Elizabeth Western Mediterranean 24-Oct Med Saga Saga Sapphire Colours of the Canary Isles 24-Oct Atlantic Is. RCI Independence Paris & Bruges 26-Oct-16 4 N Europe P&O Ventura Cruise Break 27-Oct-16 3 N Europe P&O Azura Caribbean Transatlantic 28-Oct Transatlantic RCI Navigator Canaries & North Africa 28-Oct Atlantic Is. Celebrity Celebrity Eclipse Boston, Broadway & Bermuda Transatlantic 29-Oct Transatlantic P&O Oceana Canaries Explorer 29-Oct Atlantic Is. Fred Olsen Balmoral Madeira, Lisbon & the Canaries 30-Oct Atlantic Is. P&O Ventura Portugal & Spain 30-Oct Med RCI Independence Caribbean Transatlantic 30-Oct Transatlantic Cunard Queen Mary 2 Short Break 01-Nov-16 4 N Europe P&O Aurora Mediterranean 01-Nov Med Cunard Queen Mary 2 Southampton to New York 05-Nov-16 7 Transatlantic Cunard Queen Elizabeth Atlantic Islands 07-Nov Atlantic Is. Fred Olsen Braemar Sailing to Lisbon 07-Nov-16 3 N Europe Saga Saga Sapphire Captain Rentell's Final Mystery 07-Nov Saga Saga Pearl II Grand Caribbean Adventure 08-Nov Caribbean P&O Arcadia The Netherlands & Belgium 09-Nov-16 4 N Europe RCI Navigator Southampton to South Florida 10-Nov Transatlantic P&O Ventura Canary Islands 11-Nov Caribbean Fred Olsen Balmoral A Caribbean Discovery 12-Nov Caribbean P&O Oceana Belgium 12-Nov-16 2 N Europe P&O Arcadia Mediterranean 13-Nov Med Cunard Queen Mary 2 Roundtrip Transatlantic Crossing 14-Nov Transatlantic P&O Oceana Spain, Morocco & Portugal 14-Nov N Europe Cunard Queen Victoria Caribbean 15-Nov Caribbean Cunard Queen Elizabeth Belgium 19-Nov-16 3 N Europe Cunard Queen Mary 2 The Caribbean 19-Nov Caribbean Cunard Queen Mary 2 Southampton to New York 19-Nov-16 7 Transatlantic P&O Aurora Atlantic Islands 20-Nov Atlantic Is. Cunard Queen Elizabeth Atlantic Coast 22-Nov N Europe P&O Ventura Iberia 23-Nov N Europe/Med P&O Arcadia Caribbean 25-Nov Caribbean P&O Oceana Canaries Explorer 25-Nov Atlantic Is. P&O Oriana Belgium 25-Nov-16 4 N Europe CRUISE-ADVISER.COM 61

62 Saga Saga Sapphire Canaries to Casablanca 01-Dec Atlantic Is. P&O Ventura Cruise Break 03-Dec-16 2 N Europe Cunard Queen Elizabeth Atlantic Islands 04-Dec Atlantic Is. P&O Ventura Canary Islands 05-Dec N Europe P&O Aurora Winter Wonderland 06-Dec N Europe Cunard Queen Victoria Belgium 09-Dec-16 3 N Europe P&O Oceana Portugal, Morocco & Spain 09-Dec N Europe/Med Cunard Queen Victoria Atlantic Coast 12-Dec N Europe/Med Fred Olsen Balmoral Irish Christmas Markets 14-Dec-16 5 N Europe Cunard Queen Mary 2 Southampton to New York 15-Dec-16 7 Transatlantic P&O Oriana Short Break 15-Dec-16 2 N Europe Saga Saga Sapphire Christmas Markets 15-Dec-16 5 N Europe P&O Aurora Caribbean 16-Dec Caribbean Cunard Queen Elizabeth Atlantic Islands 17-Dec Atlantic Is. P&O Ventura Atlantic Islands 17-Dec Atlantic Is. P&O Oriana Canaries Collection 18-Dec Atlantic Is. P&O Arcadia Scandivia & the low countries 19-Dec-16 9 N Europe Fred Olsen Balmoral Canaries Christmas & New Year 20-Dec Atlantic Is. Saga Saga Pearl II A Festive Cruise to the Canaries 20-Dec Atlantic Is. Saga Saga Sapphire A Mediterranean Christmas 20-Dec Med P&O Oceana Atlantic Islands 21-Dec Atlantic Is. Cunard Queen Victoria Atlantic Isles Discovery 22-Dec Atlantic Is. P&O Arcadia Belgium & Germany 28-Dec-16 5 N Europe Cunard Queen Elizabeth Holland & Belgium 29-Dec-16 5 N Europe P&O Ventura Belgium & The Netherlands 29-Dec-16 4 N Europe P&O Arcadia Polynesian & Asian Adventure 02-Jan World-wide P&O Ventura Canary Islands 02-Jan Atlantic Is. Cunard Queen Elizabeth Short Break to Hamburg 03-Jan-17 4 N Europe Fred Olsen Black Watch Around the World 03-Jan World-wide P&O Oriana Caribbean & Amazon Adventure 03-Jan Caribbean P&O Oceana Caribbean 04-Jan Caribbean Cunard Queen Victoria World Cruise Jan World-wide Cunard Queen Elizabeth World Voyage Jan World-wide Fred Olsen Balmoral Canaries & Madeira Winter Warmth 07-Jan Atlantic Is. Saga Saga Pearl II Canary Islands and Cape Verde 07-Jan Atlantic Is. Fred Olsen Boudicca South American Discovery 08-Jan S America P&O Aurora Aurora's World Circumnavigation 09-Jan World-wide Cunard Queen Mary 2 World Cruise Jan World-wide Saga Saga Sapphire Central American Discovery 11-Jan Panama Canal P&O Ventura Caribbean 18-Jan Caribbean Fred Olsen Balmoral Snow Shoes & Ski-Doos 20-Jan Arctic 62 CRUISE-ADVISER.COM

63 CRUISE LINE DIRECTORY CRUISE-ADVISER.COM 63

64 Lori Scanella, business support executive Azamara Club Cruises 3, The Heights, Brooklands, Weybridge, Surrey KT13 ONY TELEPHONE +44 (0) WEBSITE azamaraclubcruises.co.uk cruisingpower.co.uk Celebrity Cruises Building 3, The Heights, Brooklands, Surrey KT13 0NY TELEPHONE +44 (0) WEBSITE celebritycruises.co.uk Cruising Excursions Orbital Plaza, Bridgtown, Cannock, Staffordshire WS11 0EL TELEPHONE +44 (0) WEBSITE cruisingexcursions.com Elaine Gillard, Senior sales and marketing manager Crystal Cruises Wells Street, London W1T 3PP TELEPHONE +44 (0) WEBSITE crystalcruises.co.uk 64 CRUISE-ADVISER.COM

65 Cruise & Maritime Voyages is a specialist in traditional no-fly cruising holidays and is one of Britain s few remaining independently owned cruise lines. Its smaller, more intimate fleet of four classic ships offer a more leisurely and traditional home from home country house style of cruising with the emphasis very much on personal service and going that extra mile. That s why more than 40 per cent of CMV s passengers cruise with it again and again and why more than 95 per cent of its guests are satisfied and enjoy their cruising experience heralds CMV s seventh year of operation. Lisa Jacobs, head of trade sales Cruise & Maritime Voyages Gateway House, Stonehouse Lane, Purfleet, Essex RM19 1NS TELEPHONE +44 (0) agents@cruiseandmaritime.com WEBSITE cruiseandmaritime.com CA OVERVIEW REGIONS THE FLEET Marco Polo, Astor, Astoria, Magellan CMV Signature Bellefleur, Bellejour, Belvedere AFRICA AMAZON ARCTIC ASIA PACIFIC AUSTRALASIA CARIBBEAN MEDITERRANEAN NORTH AMERICA NORTHERN EUROPE SOUTH AMERICA CRUISE-ADVISER.COM 65

66 Carla Ball, sales promotion manager Cunard Carnival House, 100 Harbour Parade, Southampton SO15 1ST TELEPHONE +44 (0) WEBSITE completecruisesolution.com Fred. Olsen Cruise Lines 42 White House Road, Ipswich, Suffolk IP1 5LL TELEPHONE +44 (0) WEBSITE fredolsencruises.com Lisa White, sales manager Hebridean Island Cruises Kintail House, Carleton New Road, Skipton BD23 2DE TELEPHONE +44 (0) Janet Parton, head of sales MSC Cruises Lincoln s Inn Fields, London WC2A 3LJ janetp@msccruises.co.uk WEBSITE msccruises.co.uk WEBSITE hebridean.co.uk 66 CRUISE-ADVISER.COM

67 Valorie Fearon, head of sales development Noble Caledonia 2 Chester Close London SW1X 7BE TELEPHONE +44 (0) valorief@noble-caledonia.co.uk WEBSITE noble-caledonia.co.uk Kate Gibbs, sales and marketing support manager Oceania Cruises Suite Abc, Beresford House, Town Quay, Southampton SO14 2AQ TELEPHONE +44 (0) , OPTION 3 agencysales@oceaniacruises.com WEBSITE oceaniacruises.com Victoria Snelgar P&O Cruises Carnival House, 100 Harbour Parade, Southampton SO15 1ST TELEPHONE +44 (0) agent.matters@cunardpocruises.com WEBSITE pocruises.com Princess Cruises Carnival House, 100 Harbour Parade, Southampton SO15 1ST TELEPHONE +44 (0) salesteam@princesscruises.co.uk WEBSITE princesscruises.co.uk CRUISE-ADVISER.COM 67

68 Regent Seven Seas Cruises Beresford House, Town Quay, Southampton SO14 2AQ TELEPHONE +44 (0) WEBSITE rssc.com Royal Caribbean International, UK and Ireland Brooklands, Weybridge, Surrey KT13 0NY TELEPHONE +44 (0) WEBSITE cruisingpower.co.uk Natasha Donovan, head of trade sales Silversea Expeditions Level 3, 21 Palmer Street, London SW1H 0AD TELEPHONE +44 (0) WEBSITE silversea.com Georgia Lewis, trade marketing executive Swan Hellenic Compass House, Rockingham Road, Market Harborough LE16 7QD TELEPHONE +44 (0) WEBSITE swanhellenic.com 68 CRUISE-ADVISER.COM

69 Riviera Travel has been operating escorted tours for 30 years and European river cruises for almost six years. It focuses on the customer experience, in terms of quality, accommodation and sightseeing excursions. Its river cruises are carefully tailored towards its customers, resulting in a comfortable, relaxed and sociable onboard experience. Why not try one of its 11 beautiful and fascinating river cruises along the Rhine, Danube, Moselle, Main, Elbe, Rhône, Seine or Douro, aboard one of its four-star superior and five-star vessels, which include the five-star Lord Byron, William Shakespeare and the brand new Jane Austen and Charles Dickens. Joseph Grimley Riviera Travel 328 Wetmore Rd, Burton upon Trent DE14 1SP TELEPHONE +44 (0) agencysales@rivieratravel.co.uk WEBSITE rivieratravel.co.uk/agents CA OVERVIEW REGIONS ASIA EUROPE THE FLEET Admiral, Charles Dickens, Countess, Douro Spirit, Jane Austen, Lord Byron, Swiss Corona, Swiss Sapphire, Swiss Tiara, William Shakespeare, Corona, Royal Clipper, Mekong Prestige II CRUISE-ADVISER.COM 69

70 Saga offers 60 years experience with a wide variety of great-value holidays and ocean cruises to more than 150 countries worldwide. Its cruises are for anyone aged over 50 (a travelling companion can be over the age of 40). It is an expert in the over 50s market with meticulous planning, value for money and excellent customer care at the heart of what it does. It has two beautiful ships, both small vessels with big atmospheres. Its award-winning small ship cruises offer a chauffeur to the port, first-class service and cuisine, inspiring destinations and so much more all with unbeatable value for money. Sharon Moore, Agency Sales Manager Saga Holidays Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE TELEPHONE +44 (0) agencysales@saga.co.uk WEBSITE saga.co.uk/agents CA OVERVIEW REGIONS THE FLEET Saga Sapphire, Saga Pearl II CARIBBEAN GALAPAGOS EUROPE MEDITERRANEAN NORTHERN EUROPE NORTH AMERICA SOUTH AMERICA 70 CRUISE-ADVISER.COM

71 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z CRUISE-ADVISER.COM 71

72 Tripashore is a cruise tour specialist with a core focus on personalised service and quality customer care. It has a commitment to providing the best and most memorable travel experiences for guests. With a team of industry experts with a combined service of 100+ years in the cruise and leisure industry, Tripashore is the first port of call for quality cruise tours. It has a selection of tours for all your needs. Steve Dunlop Craig Jeffs, head of Sales Tripashore First Floor West Lodge, Station Approach, West Byfleet Surrey KT14 6NG TELEPHONE +44 (0) craig.jeffs@tripashore.com WEBSITE tripashore.com CA OVERVIEW REGIONS ASIA PACIFIC CARIBBEAN NORTH AMERICA MEDITERRANEAN CANADA & ALASKA MIDDLE EAST NORTHERN EUROPE SOUTH AMERICA 72 CRUISE-ADVISER.COM

73 Offering the most awarded river cruises in the world, Viking s new ocean cruises follow its successful formula: culturally enriching, destination-focused journeys for guests who want to travel in comfort and style. Boasting the largest, most innovative fleet of river ships, and the most stunning ocean ships, Viking offers a host of industry firsts: all-veranda staterooms, Nordic spa and infinity pool on its ocean ships, as well as more time in port. It also offers remarkable value for money, with so much included, from excursions to fabulous on-board meals, wines and beers with lunch and dinner, wi-fi and much more. Andrew Schweitzer, Agency Sales UK and Ireland Viking Cruises Nelsons House, 83 Wimbledon Park Side, London SW19 5LP TELEPHONE +44 (0) andrew.schweitzer@vikingcruises.com WEBSITE vikingcruises.co.uk CA OVERVIEW REGIONS CARIBBEAN AND NORTH AMERICA NORTH EUROPE MEDITERRANEAN MIDDLE EAST THE FLEET Ocean ships Star, Sky (2016), Sea (2016); River Aegie, Alruna, Alsvin, Astrild, Atla, Baldur, Bestla, Beyla, Bragi, Buri, Delling, Egil, Eir, Eistla, Embla, Fontane, Forseti, Freya, Gefjon, Gullveig, Heimdal, Hemming, Hermod, Hlin, Idi, Idun, Ingvi, Jarl, Kadlin, Kara, Kvasir, Legend,Lif, Lofn, Magni, Mani, Mimir, Modi, Neptune, Njord, Odin, Osfrid, Prestige, Pride, Rinda, Rolf, Schumann, Skadi, Skirnir, Spirit, Sun, Tialfi, Tor, Torgil, Var, Ve, Vidar, Vili; Akun; Ingvar; Truvor; Emerald; Mandalay; Mekong CRUISE-ADVISER.COM 73

74 Sarah Weetman, group trade marketing manager Voyages of Discovery Rockingham Road, Market Harborough Leicestershire LE16 7QD TELEPHONE +44 (0) WEBSITE voyagesofdiscovery.co.uk Michelle Daniels, partnership manager Voyages to Antiquity 8 South Parade, Summertown Oxford OX2 7JL TELEPHONE + 44 (0) m.daniels@voyagestoantiquity.com WEBSITE voyagestoantiquity.com Upgrade to a full-page listing info@cruise-adviser.com 74 CRUISE-ADVISER.COM

75 Coming next time RIVER GUIDE

76 Cruising holidays from eight British ports In 2016, Magellan s home port is London Tilbury alongside the much loved Marco Polo and she will also be cruising from Newcastle Tyne and Dundee. Marco Polo also joins Astoria (formerly Azores) with a wide programme of sailings from a choice of regional ports, bringing cruising closer to home. The stylish and impressive Astor continues to offer her voyage service from London Tilbury to and from Australasia. Book online at: Call: Agency Sales: Brochures: Terms & Conditions apply. Calls will cost 5p per minute plus your telephone company s access charge. Operated by South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages. 2473