2017 Sydney New Year s Eve. Integrated Crowd Management Plan case study

Transcription

1 2017 Sydney New Year s Eve Integrated Crowd Management Plan case study

2 Background Hallmark status under the NSW Whole of Government Policy for Application of User Charges for Major and Special Events Event owner and land owner in accordance with the NSW Whole of Government Crowd Management Guidelines Managed vantage points were declared full before midnight in 2013 in the city, Darling Harbour and North Sydney. First Integrated Crowd Management Plan (ICMP) for NYE in 2016

3 Planning Traffic Crowd Communications Counter Terrorism Accessibility

4 Scope

5 Risk Analysis Model Arrival : Ingress : Vantage Points: Egress: Dispersal: Transport hubs Transport hubs to Vantage Points Entry, circulation and exit Vantage Points to transport hubs Transport hubs Environment Design Communication Coordination

6 RAMP Analysis Model Routes for ingress and egress phases Areas including Vantage Points, site areas and transport hubs Movement as time-related capacities at Vantage Points Profile of the crowd

7 Arrival/Departure Transport Hub Trains Buses Ferry Light Rail Wynyard Town Hall St James Central Circular Quay (Ingress only) Museum Martin Place Pyrmont Light Rail North Sydney Milsons Point Barangaroo Secure Taxi Ranks Elizabeth Street near Liverpool Street Darling Harbour, northern end of Lime St (will not operate ) Shakespeare Place Accessible parking Accessible taxi pick-up and drop off

8 Vantage Points Vantage Point Capacity Landholder Mrs Macquaries Point 14,000 RBGT RBG Events (Ticketed) 9,806 RBGT Tarpeian Precinct (Ticketed) 3,000 RBGT Sydney Opera House 7,370 SOHT Sydney Opera House (Ticketed) 10,130 SOHT East Circular Quay 8,000 Property NSW East Circular Quay Transit Passes 10,000 CoS Circular Quay Promenade 4,000 Property NSW Cahill Expressway Event 2100: 4,000 (Ticketed) 0000: 4,000 RMS West Circular Quay 26,000 Property NSW Campbells Cove 8,000 Property NSW The Rocks 40,000 Property NSW Dawes Point (Tar-Ra) Park 35,000 Property NSW Barangaroo (Ticketed) 12,000 BDA Barangaroo South 4,000 BDA Observatory Hill Park 7,500 CoS Darling Harbour 41,000 Property NSW

9 Planning timeline January / February De-Brief December Training and Implementation March - July Revise Plans Issue Resolution Research & Development November Finalise Communications Plans August / September Integrate Plans October Finalise Operations Plans

10 Plan integration Transport agency operational plans Transport hub site plans Risk Assessment Crowd Management Emergency and Evacuation Sydney Light Rail Construction Plans Construction schedule George Street site plans GCC Event Guide Transport Management Plan Vantage point landholders operational plans Site plans Risk assessment Crowd management Emergency and evacuation Agency Communication plans NSW Whole of Goverrnment Crowd Management Guidelines ICMP Forward Command Operational Plans

11 Road closures

12 Ingress plan

13 Ingress/Egress plan

14 Egress plan

15 Egress plan

16 Emergency Service Corridors

17 Counter Terrorism

18 Command, Control, Communication & Coordination

19 Process coordination

20 Training and Risk Exercises All Agency Exercise (GCC/POC) Early October Walkthroughs Circular Quay & Barangaroo 10 November Night walkthrough 16 November All Agency real time run through and risk exercise in GCC/POC ICMP Phases Darling Harbour Risk Exercise Area Exercises The Rocks & Circular Quay ICMP phase and risk exercise Risk Public Messaging Darling Harbour Agency briefings / training / exercises Emergency Response Harbourside Security Event operation staff Comms staff Event volunteers Event contractor s Coordination

21 Getting home flyer

22 Public Messaging Framework

23 Integrated Wayfinding Plan Public Messaging Framework VMS Public Address Static Signage People Coordinated through DPC CoS DNSW PNSW RBGT RMS Coordinated through DPC CoS PNSW RMS SOH TMC Sydney Trains Sydney Ferries Sydney Buses CoS BDA DNSW PNSW RBGT RMS SOHT Spectator Services/Take Kare Ambassadors (CoS) Event Marshals (CoS) Security (CoS) Police Officers (NSWPF) Transport Operators (TMC, Sydney Trains, Ferries, Buses)

24 Wayfinding resources

25 Wayfinding resources

26 Services

27 Accessibility

28 Thank you.