APTMS NEWSLETTER. About APTMS. Kylee Kay Managing Director APTMS. To our valued community, Welcome to the very first edition of our APTMS newsletter.

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1 APTMS NEWSLETTER Quarterly Issue 1st Edition April 2016 Kylee Kay Managing Director APTMS To our valued community, Welcome to the very first edition of our APTMS newsletter. About APTMS Asia Pacific Travel Marketing Services (APTMS) specialises in providing high-quality marketing and representation services to overseas travel providers in the Australia and New Zealand marketplaces, with a focus on catering to the needs of the Australian and New Zealand traveller through wholesalers and retailers alike. Founded in 1985, we have been the sales representative in Australia for a long list of clients, currently including Alamo Rent-A-Car, Aston-Aqua Hospitality, Discover Hawaii Tours, EagleRider Motorcycles, El Monte RV, Go West Tours and Le Vasa Resort. Our lengthy experience representing a group of select USA and Canada suppliers have allowed us to grow into destination specialists in all things USA, Canada and Hawaii, with recent expansion into the Pacific Islands. APTMS has gone through a lot of change in the nearly seven years I have been leading the company and with this has brought depth of understanding of our clients needs, the industry and our place within it, and importantly the travel agent and the travel agent s place in an increasingly digital environment. Our aim in a market of consistent online communication is to add a face to the things we produce for you through our quarterly newsletter and to highlight to you I guess in a way a summary of the key points of the past quarter - points that really need to be remembered that will help you to sell the products that we represent. I genuinely hope you receive this with the intent that it is sent - to say thank you for your supportand to support you in return. We look forward to continuing to service you. Sincerely, Kylee

2 INDUSTRY NEWS APTMS and our partners 2016 marks the 25th year of representation of Alamo Rent-A-Car by APTMS. Here s to another productive year of partnership! Aqua-Aston have rolled over their contract since the merger of Aston Hotels and Resorts and Aqua Hospitality in 2015, and likewise Go West Tours have renewed their contract with APTMS for the 2nd year running Since coming back on board late last year, Discover Hawaii Tours continue to move forward with APTMS representation in 2016 Le Vasa Resort has joined the APTMS family towards the end of 2015, offering unique, self-contained accommodation on the beautiful island on Upolu in Samoa On behalf of APTMS, Kylee Kay (APTMS Managing Director) was presented with the Country Representative of the Year award by EagleRider Motorcycles at this year s EagleRider conference in February World Drive Holidays was acquired by APTMS in January, including distribution rights to Citroen EuroPass, an exciting car lease product for travellers to Europe of 21 + days APTMS staff updates The team were delighted to welcome on board two new staff members this year. Geoff Harvey has joined us as General Manager of Operations, coming across from World Drive Holidays when the company was acquired by APTMS in January. Meredith Salotto is settling into her role as General Manager of Sales since joining us in March, with a very strong background in travel specialising in Hawaii and USA destinations Kylee became a part of the Visit USA committee in Visit USA consists of volunteers within the travel industry who look to promote and support travel to America. With Kylee offering valuable insights, a visionary outlook and no limit of can-do energy; this has culminated into being nominated and taking on the role of President of Visit USA Australia in Meredith Salotto is also part of the Visit USA committee and both look forward to a proactive and productive year ahead with their fellow committee members Kate Muller has come on board for 2016 as our part-time marketing intern and Clancy McCabe is giving us a helping hand in general administration during his time with us doing work experience

3 EMPLOYEE SPOTLIGHT Daniele Zanetti Business Development Manager APTMS Name: Daniele, Daniel or Dan, but not DanieLLe. Star Sign: Libra. Where would we likely find you on a weekend? Chances are you will find me at Coogee Pavillion! A favourite book? It has to be History of my Life by Cassanova and The Count of Monte Cristo by Alexandre Dumas. A favourite movie? Back to the Future is the best trilogy ever made. Favourite item of clothing? My shirts. Nothiny too fancy, but it has to be my pink shirt. Favourite aspect of your job? Definitely the fact that I get to meet so many people with different backgrounds, and what s more satisfying than making sure that someone s holiday goes perfect?! Any celebrity spotting? I once saw this young model in Bondi, she s not famous to most but to my eyes she s Miss Australia every day. Her name is Dominique Le Toullec :) Tell us one thing about you most people wouldn t know I m terribly shy but I definitely don t come across as such. I hide it pretty well. Can you cook & if so what s your go to dish? Carbonara is my go-to dish! But I m working on my tiramisu skills. What s your idea of an ultimate night out? Well if I had the budget for a quick return flight to Vegas. Next Holiday plans? Italy for one of my best friends wedding (best man duties) and possibly Hawaii/ Vegas for my - teardrop - 30th birthday! Any special activities you participate in at Easter?/Childhood memories of Easter? As an orphan abroad, my activities will consist of catching up with the other orphans and dig in as much food as we can - most especially Easter Eggs. As a childhood memory, my friends and I from the small town used to gather on Easter Monday and ride our pushbikes around the neighbourhood asking people for church donations! We took the real meaning of Easter to heart! Welcome to the APTMS team Meredith Salotto General Manager - Sales APTMS Meredith comes to APTMS from Hawaiian airlines for 7.5 years across two working periods of their past 11 years in market. Her further USA focused professional background was 2 years with Gate 7 representing up to 7 USA Mainland Tourism Bureaus. Please join us in welcoming Meredith to the team.

4 PRODUCT UPDATES Notable Product Updates Alamo Rent-A-Car: the car rental company s yearly earlybird sale for the current 2016/17 season came to an end on March 31. Alamo s earlybird differs from many other suppliers in that it consists of a free upgrade rather than a discounted price, appealing as a value-add to our customers. Don t forget Alamo s year-round Choice program at major USA depots, where the customer selects their preferred rental car from the depot. Aqua-Aston Hospitality: we are excited to introduce three new Aqua-Aston Hospitality properties in Hawaii! The Hilton Garden Inn Kauai emerges from former Aston Aloha Beach Hotel with extensive renovations and scenic oceanfront views on Wailua Bay. The Surfjack Hotel & Swim Club is a newly renovated property boasting contemporary, hip interiors and aiming to provide an authentic Waikiki experience to guests. The Ohia Waikiki has a brand new look and feel after extensive renovations, and sits just 1 ½ blocks away from famous Waikiki Beach. Six Aqua-Aston Hospitality properties have been voted best value by readers of Hawaii Magazine earlier this year, including properties on Oahu, Kauai and Maui. Discover Hawaii Tours: Discover Hawaii Tours have introduced a number of new tours for Notable new offerings include a Hawaiian mixology workshop with tropical cocktail degustation and a Hawaii Photo Expedition, taking customers to some of the most photogenic locations on Oahu. A range of new package deals grouping some of Discover Hawaii s most popular tours, and covering some of Hawaii s top attractions, are now also available to book. EagleRider Motorcycles: EagleRider have introduced new guided tours of the USA to their growing product offering. These include abbreviated, 8 day Route 66 and Baja California tours for those with less time to ride, as well as an exciting on/off-road guided tour of Baja. This tour takes riders of all skill level on a mix of paved and gravel road to discover the most beautiful parts of the Mexican peninsula. We are also excited to announce the opening of a new EagleRider location in Nashville, one of America s best music cities. El Monte RV: El Monte RV s relocation special, allowing customers to rent a factory new motorhome for as little as $1, comes to an end this April. But don t despair, El Monte offer specials at most times of the year including earlybird specials featuring discounted rates and reduced or free add-ons, winter specials and long-term rental discounts. Go West Tours: Seats are still available to book for a number of 2016 departure dates on several guided tour itineraries. These include Forever West, taking guests to the highlights of the USA s wild-west cities and landscapes, Eastern Highlights, a tour of the USA and Canada s most notable Eastern destinations, and National Parks Explorer, venturing through the USA s iconic National Parks. Go West Tours guaranteed departures mean you can book your customers travel with peace of mind. Le Vasa Resort: we are very proud to have recently commenced representation of Le Vasa Resort on Upolu, Samoa. The resort offers unique, intimate accommodation featuring just 13 self-contained fales (cabins, or homes) and two garden studios on an oceanfront property. Most accommodations give directly onto the turquoise waters of a lagoon or the pristine oceans surrounding the island, while the grounds feature lush, tropical vegetation. The small size and incredible location of the resort makes it popular for destination weddings, family gatherings and romantic getaways.

5 EVENTS Visit USA 2016 Visit USA was held in Sydney, Melbourne and Brisbane during the week of February, and Discover America in Christchurch and Auckland February with record attendance numbers. The Auckland event had the largest turnout in Australasia with 450 attendees. Overall, the Visit USA event is showing no signs of slowing down with a record 900 travel agents in attendance across Australia and 600 travel agents in attendance Visit USA 2016 A Huge Success! at the Discover America event in Zealand. After two years Janette Davies (Mastercard/Pinpoint) stepped down as president at the AGM. The Visit USA members unanimously voted Kylee Kay (managing director of APTMS) to the president position. The Visit USA president position exemplifies Kylee s long standing involvement and commitment to destination USA. Her position will enable further elevation of APTMS represented brands

6 UPCOMING EVENTS Aloha Down Under 2-10 May Representing: Aqua-Aston Hospitality, Alamo Rent A Car and Discover Hawaii Tours 2 May - Sydney 4 May - Melbourne 5 May - Brisbane 6 May - Gold Coast 9 May - Wellington & Auckland South Pacific Tourism Exchange May Representing: Le Vasa Resort May - Gold Coast Beautiful Samoa Roadshow 23 May - 2 June Representing: Le Vasa Resort 23 May - Brisbane 24 May - Melbourne 25 May - Sydney 31 May - Christchurch 1 June - Wellington 2 June - Auckland Alamo Rent A Car Visit September Locations: Australia and New Zealand Scheduled during first 2 weeks of September. AGENT RESOURCES For more information about our represented brands please visit our Agent Tools site. Here you will find training webinars, flyers, industry rates and more! AGENT TOOLS User name: agent Password: aptms5568 For more information contact us: T: Australia Toll Free: New Zealand Toll Free: E: reservations@aptms.com.au W: Your local sales contacts: Meredith Salotto meredith.salotto@aptms.com.au General Manager - Sales Daniele Zanetti daniele.zanetti@aptms.com.au Business Development Manager NSW, VIC, TAS Matt Harris matthew.harris@aptms.com.au Business Development Manager QLD, SA, WA QLD Sales & Marketing Team Gaye Wood gaye.wood@aptms.com.au Business Development Manager New Zealand