Passenger Assistance List (PAL)

Transcription

1 Passenger Assistance List () The Passenger Assistance List () is a list of Passenger with Reduced Mobility (PRM) concerning a particular flight and board point. The message is produced by an airline's reservation system for special assistance handling of passengers. A is sent for each departure airport on the route of a flight if the flight departs from or arrives at an EU airport. The list contains the passenger names with selected SSR codes that apply to PRM requirements, the marketing flight (when appropriate), one inbound connection and one outbound connection. A list is always sent even when there are no PRMs on board; in such cases a NIL value is used. The /CAL lists are sent via teletype and are addressed as specified by each EU airport. Change Assistance List (CAL) The Change Assistance List (CAL) is an update list of passenger changes that occurred in the reservations system since the dispatch of the flight's or previous CAL. The list contains the names (add, change, delete) of those passengers who qualify for reduced mobility handling. The list may also contain the names of those passengers who have had a change in their reduced mobility qualification (add, change, delete). If there are no add, change delete conditions for PRM passengers, no CAL is sent. The format of the CAL is similar to the. COMPONENTS The Passenger Assistance List () and the Change Assistance List (CAL) contain the components listed below. This is not a full message example but only individual examples of individual elements. Elements Example Address Element ZRHKMXR ZRHKKSR Communications Reference Element.AMSRMKL Message Identifier Element or CAL Flight Element KL774/26JUN ZRH PART1 Association Number Element ANA/ Totals by Destination Element (modified) -FCO Y Delete Element (used only on CAL) DEL Add Element (used only on CAL) ADD Change Element (used only on CAL) CHG Name Element 1JOHNSON/ANGELAMS Inbound Connection Element.I/SR559Y26MUC1100HK Onward Connection(s) Element.O/BA025F27MRU Remarks Element.R/WCHR Remarks Continuation Element.RN/SPECIAL DEVICE Marketing Flight Information Element.M/UA3517F26ZRHFCO1000HK End Element ENDPART1 or ENDCAL Descriptions and detailed specifications of the above mentioned elements are handled in the PSCRM 36 th edition on pages

2 Examples of /CAL messages as given in the PSCRM 36 th edition: (Secion 3 of RP 1708a) 3.1 EXAMPLE OF A MULTI-LEG FLIGHT OPERATING BRU ORY MAD LIS Passenger Assistance List () A for the BRU boarding of a flight that operates BRU/ORY/MAD/LIS with two classes of service. The is addressed to all of the EU airports including the final destination airport. BRUPACR ORYPACR MADUBCR LISCAPR.MSPRCUW UW234/12NOV BRU PART1 -ORY F 1KLEG/JOHNMR.R/WHCR HK1.I/AA123F12JFK -ORY Y 1BIGAPPLE/BILLMR/MARYMRS.R/WHCS HK1.O/AF432F12YYZ 1THOMPSON/ERNESTMR.R/DEAF HK1.M/DJ8234Y12BRUORY -MAD F NIL -MAD Y 1SHULTZ/JANEMRS.R/BLND HK1 NEEDS ASSISTANCE ON STAIRS 1ZIMMER/EMMAMRS.R/DPNA HK1 DIZZY SPELLS -LIS F NIL -LIS Y NIL Change Assistance List (CAL) A CAL for the BRU boarding of the same flight as in Example After the was sent, one passenger makes a new booking (or adds wheelchair information to an existing booking) and another passenger cancels his booking. BRUPACR ORYPACR MADUBCR LISZTXH.MSPRCUW CAL UW234/12NOV BRU PART1 -ORY ADD 1BROWN/WILLIAM MR.R/WHCS NEEDS ASSISTANCE FOR ALL MOVEMENTS.O/AF432F12YYZ -MAD DEL 1ZIMMER/EMMAMRS.R/DPNA DIZZY SPELLS ENDCAL

3 3.2 EXAMPLE OF A FLIGHT ORIGINATING OUTSIDE THE EU AND OPERATING JFK AMS CPH Passenger Assistance List () A for the JFK boarding of a flight that operates JFK/AMS/CPH and that has PRM passengers for some segments, but not others. The is addressed to only the EU airports. AMSSPCR CPHPACR.MSPRCUW JM555/01DEC JFK PART1 -AMS C 1TORRES/JOSEDR.R/DEAF.MAAS/HELP THRU CUSTOMS AND IMMIGRTION -AMS Y NIL -CPH C NIL -CPH Y 1PETERSON/ROBERTMR.R/BLND.R/DPNA NERVOUS FLIER 1THERENCE/ANITAREV.R/WCBD ALL DOCS COMPLETE FOR BATTERY 1ULMER/KARLMR.R/WCHR TRVL WITH TWO ATTENDENTS BOOKED AS ROBERT MILLER AND.RN/JOHN JANSON 1WILSON/ROBERTMR.R/MAAS ELDERLY FIRST FLIGHT ESCORT TO BORDER CONTROL AND.RN/BAGGAGE CLAIM.M/AK9555Y31JFKCPH

4 3.3 EXAMPLE OF A THAT HAS NO PRM PASSENGERS Passenger Assistance List () A for the DEN boarding of a flight that operates DEN-ATL-MAD-ZRH-SVO and that has no PRM passengers boarding at DEN for any of the downline airports. The is sent naming all downline airports. The airport SVO is included because passengers for SVO are transit passengers at MAD and ZRH airports..msprcuw PT8800/08AUG DEN PART1 -MAD C NIL -MAD Y NIL -ZRH C NIL -ZRH Y NIL -SVO C NIL -SVO Y NIL Passenger Assistance List () A for the same flight in Example for the MAD boarding of the flight. PRM passengers will board at MAD for both of the downline airports, including SVO who are transit passengers at ZRH..MSPRCUW PT8800/09AUG MAD PART1 -ZRH C 1ABLES/MARLENEMS.R/WCHC TRAVELLING WITH HUSBAND 1BAKER/HILDADR.R/DEAF -ZRH Y NIL -SVO C NIL -SVO Y 1QUILLER/ARTHURMR.R/WCHR.R/DEAF.R/MAAS MEET FAMILY AT BAGGAGE CLAIM 1ROGOTZKE/KARLDR.R/BLND NEEDS ASST DEBOARDING AND THRU AIRPORT TO TAXI STAND.R/MAAS SPEAKS ONLY ARMENIAN

5 3.3.3 Change Assistance List (CAL) A CAL for the same flight in Example for the MAD boarding, adding two new PRM passengers, changing one (a complete replacement), and deleting one..msprcuw CAL PT8800/09AUG MAD PART1 -ZRH C ADD 1ABLES/ANDREWMR.R/BLND TRAVELLING WITH WIFE IN WHEELCHAIR 1LARSON/SUSANMRS.R/MAAS NEEDS A PLACE TO LIE DOWN FOR FIVE MINUTES -SVO Y CHG 1QUILLER/ARTHURMR.R/WCHR.R/DEAF.R/MAAS MEET FAMILY RIGHT AFTER BORDER CONTROL STATION DEL 1ROGOTZKE/KARLDR.R/BLND NEEDS ASST DEBOARDING AND THRU AIRPORT TO TAXI STAND.R/MAAS SPEAKS ONLY ARMENIAN ENDCAL