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1 A D A P T I V E N E S S Scan here mobile.afiklmem.com Adaptive Line Maintenance Solutions Unique in quality and flexibility Winter season 2013

2 Adaptiveness : everywhere, anytime rely on the best AFI KLM E&M line maintenance services are available at more than 100 airports worldwide. With almost 800 highly-skilled engineers and mechanics, consistently using the latest technology and know-how, it comes as no surprise that 150 airlines entrust their line maintenance operations to the competent and reliable hands of AFI KLM E&M. Capability Always near to take you forward We operate a vast network to deliver excellent line maintenance support for a broad range of aircraft types including the latest models such as the A380 and the We are therefore delighted to inform you that we keep our leading position and have expanded our capability at several of our line stations with the 787 Dreamliner and have already started to support airlines that took delivery of Boeing s new long-haul aircraft. Our highly qualified and motivated workforces, with a variety of capabilities are ready to support you round the-clock and service your aircraft in accordance with EASA 145 standards. In addition to EASA Maintenance Organization Approval, AFI KLM E&M hold approvals from several other National Aviation Authorities. Flexibility Worldwide tailor-made solutions The structure of our network, which includes the global logistics reach of AFI KLM E&M, means we can organize network solutions for remote destinations. Via this extensive network we are able to offer tailor-made line maintenance support in line with customer expectations and operational demands for flexible and adaptive solutions to their daily needs. Outstanding know-how With an added value of over 90 years experience, AFI KLM E&M International Line Maintenance guarantees advanced world ranking maintenance expertise to its customers. Availability Everywhere, anytime Excellence is the watchword for our workforce, serving a global network covering over 100 airports. A human and logistics network on that scale guarantees an outstanding ability to adapt together with maximum availability. Reliability Long-term customer relationships We have the technical qualifications to work on all Airbus and Boeing fleets and their power plants. We provide tailor-made support to perfectly match with our customer s expectations and requirements within on time performance. Environmental awareness Green maintenance to reduce CO 2 emissions AFI KLM E&M Line Maintenance is a unique player on the market. Not only taking care of your maintenance, but also caring about our environment. We are leaders in Corporate Social Responsibility and Sustainable Development. We truly believe in greener engines. For example, our unique engine water washing system makes your engines cleaner and reduces CO 2 emissions.

3 Air France Industries KLM Engineering & Maintenance Engine Stations ABJ ACC ALG AMS AUA BCN BKO BOD BON BQN BZV CDG CKY COO CUR DAR DMM DWC EBB FCO FDF GVA GYE JIB JRO LBV LFW LGG LHR LTX LYS MAA MAD MPL MRS MXP NCE NIM NKC NSI NTE OUA PBM PNR PTY PUJ SHJ SSG SXM TFS TLS VCE VCP VIE WUH Airbus A A310 A318 A319 A320 A321 A330 A340 A380 Series 200/ /600 V RR Trent 700 GE RR 556 GP 7200 RR Trent 900 Boeing 737 PG NG / /400ER 8 SP 80 GE GEnx /300 PW / GE /300ER RR Trent 80 Cargo GE DC10 MD11 MD80 MD90 GE GEnx RR Trent 1000 PW JT8D V2500 Fokker F50 F70 F100 PW125B RR TAY Engine Stations ABJ ACC ALG AMS AUA BCN BKO BOD BON BQN BZV CDG CKY COO CUR DAR DMM DWC EBB FCO FDF GVA GYE JIB JRO LBV LFW LGG LHR LTX LYS MAA MAD MPL MRS MXP NCE NIM NKC NSI NTE OUA PBM PNR PTY PUJ SHJ SSG SXM TFS TLS VCE VCP VIE WUH

4 Solutions: With over 90 years experience, always ahead in line maintenance Our capabilities: Uniquely reliable services tailored to your needs Full technical handling (transit, daily, weekly checks) Technical assistance On call maintenance Night stop check Pre-flight services Cabin maintenance IFE maintenance AOG-support Engine water wash Adaptiveness to customer needs for tailor-made solutions AFI KLM E&M guarantees reliable worldwide engineering and maintenance solutions supported via our global network OSL ARN HEL LED SEA DFW BOS JFK ATL CPH SVO NWI DUB HAM WAW LHR AMS PAR PRG TLS MXP VCE MAD BCN FCO IST ALG TUN CMN TIP KWI BAH JED BKO OUA NDJ ADD ABJ ACC PHC ALA HKG ICN TPE MNL KIX LAD Network Facilities Logistic Centers Sales Offices AFKL Major Stations TNR A320 Family & 737NG Airframe services Aerostructures services Aerostructure services APU services Pneumatic component services Engine parts repair Airframe services A380 & Ejet component services A D A P T I V E N E S S Engine tear-down

5 CONTACTS Air France Industries Line Maintenance Department MT.LK Zone entretien Bât , route de l Arpenteur BP Tremblay-en-France F Roissy CDG cedex T: +33 (0) F: +33 (0) mail.mtlk.contrats@airfrance.fr SITA: LBGLKAF KLM Engineering & Maintenance Line Maintenance International Department SPL/TT Building 404 P.O. Box ZL Schiphol, The Netherlands T: +31 (20) F: +31 (20) linemaintenance@klm.com SITA: SPLTTKL mobile.afiklmem.com Design: dialog.paris@wanadoo.fr - Photos: Patrick September 2013 AFI KLM E&M

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