A story just for you Air Europa take off Juan José Hidalgo, our Chairman, acquires the Company.

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2 We are Air Europa. 30 years ago we embarked on a journey where each of you has been our point of departure. Over time, with consistent hard work and effort and the experience acquired, we have got to know you well, enabling us enjoy steady and consolidated growth, making us stronger than ever. As a result, today we can offer even greater comfort and convenience, more advantages, more flights and new routes. Our destiny is to go further than ever, bringing us closer to you, getting to know you even better and consolidating our position as the airline of your choice.

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4 A story just for you 1986 Air Europa take off Juan José Hidalgo, our Chairman, acquires the Company º domestic flight between Madrid and Barcelona º European flight between Madrid and London º long haul flight between Madrid and New York Globalia Corporation is set up, created by our Chairman, as the holding Company for all its businesses We receive our first Boeing aircrafts We receive our first A aircraft We become an official partner of the SkyTeam Alliance We receive our first Embraer 195 aircrafts We are the first airline to receive the EMAS environmental management certificate The first Boeing 787 Dreamliner start operating.

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6 Fleet ATR 72 6 aircraft Length: 27,17 m Wingspan: 27,05 m Range: km Passenger capacity: 68 (Tourist) + 4 (Business) During 2017 Embraer aircraft Length: 38,67 m Wingspan: 28,72 m Range: km Passenger capacity: 116 (Tourist) + 4 (Business) Boeing aircraft Length: 39,5 m Wingspan: 34,3 m Range: km Passenger capacity: 176 (Tourist) + 4 (Business)

7 Airbus aircraft Length: 58,8 m Wingspan: 60,3 m Range: km Passenger capacity: 275 (Tourist) + 24 (Business) WiFi Internet connection available throughout the aircraft Boeing 787 Dreamliner 8 aircraft Length: 57 m Wingspan: 60 m Range: km Passenger capacity: 274 (Tourist) + 22 (Business) WiFi Internet connection available throughout the aircraft until reach 22 aircrafts fleet

8 Destinations Miami New York Fuerteventura Gran Canaria Lanzarote Tenerife Punta Cana San Juan - Puerto Rico Santo Domingo San Pedro de Sula Guayaquil Cancun Havana Salvador de Bahia São Paulo Recife Bogota Caracas Lima Santa Cruz de La Sierra Montevideo Asunción Marrakec

9 h Amsterdam Brussels Frankfurt Munich Paris Zurich Milan Rome Venice Lisbon Porto Tel Aviv London Ibiza Minorca Palma de Mallorca Alicante Asturias Barcelona Bilbao A Coruña Granada Malaga Madrid Melilla Santiago de Compostela Seville Valencia Vigo Cordoba Buenos Aires Zaragoza

10 Team Behind every number there is always a person. Beyond the facts and figures lies a highly skilled team of professionals that form our family and make it possible for us to be the company of your choice. Every day, we work hard to satisfy your wishes, take you to where you want to go and connect you with the world. More than 560 pilots More than 780 airport professionals at your service More than 1,300 flight attendants More than 3,400 Air Europa employees working for you Each circle represents 10 people

11 Figures Passengers carried (in millions of people) Operating income (in millions of euros) , , , , , ,790

12 Air Europa SUMA, our new loyalty programme. Earn SUMA Miles with every Air Europa or SkyTeam alliance ticket or whenever you purchase products or services from our partners. You can redeem your SUMA Miles easily whenever you travel, with no restrictions on dates, routes or classes. What s more, when you purchase tickets for flights with Air Europa or any of the Airlines included in the SkyTeam Alliance, your LEVEL Miles will enable you to Access the Air Europa SUMA programme s highest categories: Silver, Gold or Platinum; with them you will be entitled to 50%, 75% or even 100% extra SUMA Miles respectively. How to earn SUMA Miles? You will earn 2 Miles for every of your Air Europa ticket fare, and on flights to America, Asia or Africa we re offering an extra 50%: 3 Miles for every. You will also earn SUMA Miles when you buy products or services from our partners or with each purchase payed with our VISA Air Europa SUMA card. Air Europa Other enterprises Defer payment 1 = 10 Mile 1 = 5 Mile End of the month payment 1 = 2 Mile 1 = 0,5 Mile How to redeem SUMA Miles? You can redeem your SUMA Miles, withour blackout dates o sear restrictions for: Flight tickets with Air Europa, associated and SkyTeam Alliance member airlines, in Business or Economy Class. Products and services from our partners.

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15 Business Class The benefits of travelling Air Europa Business start long before passengers even board the 787 Dreamliner:: Exclusive, faster and more convenient check-in, with a free two item baggage allowance of 23 kg items. Priority fast track access to security controls. Exclusive VIP lounges for a more comfortable wait. Priority boarding and disembarking, including your baggage. More bonus Miles with our SUMA Air Europa loyalty scheme. Free Wi-Fi voucher as welcome present, with 10 Mb. Once on board, our passengers can relax in our fully reclining seats featuring a spacious design in which flexibility and privacy come first. A 100% adjustable seat created especially with your comfort in mind: sit back and relax while you work or savour our delicious menus; recline and unwind whilst enjoying our extensive choice of in-flight entertainment or lie completely flat for a refreshing sleep, just as if you were in your own bed. A large, comfortable and private space equipped with all the connectivity and services you need to turn your journey into a unique flying experience. In-flight catering Our passengers wellbeing lies at the heart of Air Europa s philosophy, and that includes caring for their health and culinary tastes. And to guarantee this, our Chef, Antonio Fernández, has come up with a range of menus made up of Bio and Ecological ingredients in order to offer passengers a selection of healthier, eco-friendly top quality dishes. Creating healthier, more natural starters, avoiding overly-elaborate sauces or ingredients, serving detox juices or main courses featuring more balanced produce such as amaranth or quinoa all reflect Air Europa s commitment to offering healthier in-flight menus. In addition you will be able to taste a wide variety of meals specially created, by the renowned chef Martin Berasategui, for Air Europa. Now you can savour every detail too.

16 Wi-Fi Air Europa has launched its WiFi service on its mid and long haul flights. With this new service, passengers will now be able to remain connected without having to wait until they reach their destination. Carrying on a conversation, checking social media, enjoying online entertainment or even taking advantage of the flight to continue working are now all real options for Air Europa passengers. We offer 3 connection plans, ranging from lower to higher data usage transfer amounts, tailored to meet individual passenger needs: Basic (30 Mb): Keep in touch by checking your . Popular (60 Mb): Enjoy longer browsing time and keep up-to-date with your social media. Premium (100 Mb): Keep entertained or working for as long as you like at 30,000 feet. What s more, to ensure that nothing will stop you from remaining connected, all our seats feature an iport, USB and power supply for your use. Flying and navigating have never been so close. In-flight entertainment With the addition of the 787 Dreamliner to its fleet, Air Europa has designed its new EX3 entertainment system in collaboration with Panasonic. Designed to suit all our passengers tastes and featuring cutting-edge individual screens, the choice of entertainment includes the following: 8 new release films 8 recent films 30 classic films 4 international films 20 themed programmes 5 TV series (Full Seasons) Magazines Audio Games Moving Map (Flight Path) Surveys Passengers can also take advantage of the alternative offer available with our on board ipads or with our new App On The Air, by our streaming system.

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18 Environment With Air Europa the world is your oyster and we strive to take care of it. In fact, we are the most environmentally friendly airline there is, and we re not the only ones that say so EMAS is part of the European Commission s action programme Towards sustainable development. In addition to the areas covered by the ISO standards, EMAS also requires the commitment of all employees to the environment and that all the company s key aspects as well as its performance are made public. At Air Europa we are particularly proud of being the only Spanish airline to hold this certificate, which positions us globally at the cutting edge of sustainability and eco-efficiency. Safety Air Europa has been awarded certificates guaranteeing our commitment to quality, safety and the environment. In the Globalia hangar, situated at Palma de Mallorca Airport, checks and maintenance are carried out on our entire fleet as well as on aircraft belonging to other airlines. There, base maintenance checks are carried out, together with online maintenance, all types of modifications, END inspections, structural and part repairs, weight and balance checks a work area of 6,200 m² reserved for your safety.

19 As part of our ongoing commitment to offering you the very best service and knowing that unity makes us strong, on 1st September 2007 we became an associated partner of the SkyTeam Alliance, becoming fullyfledged members on July SkyTeam is an alliance of the world s leading airlines, enabling us to offer you a wide range of products and services. Advantages available: Receive and redeem Miles on all SkyTeam airlines. Access to more than 672 VIP lounges. Access to more fare options Access to more than 17,343 flights and over 1,062 destinations. Access to more and better connections. A single check in for all connecting flights. Access to guaranteed bookings. Access to superb standards of quality and service.

20 Air Europa is the airline of Globalia Group, a leader in the travel and tourism industry. wis welcome incoming services autocares call center sistemas Follow us on: