CONTENTS PRESENTATION OF THE TOULOUSE-BLAGNAC AIRPORT IN FIGURES GRAND CIEL + STRATEGIC PLAN

Transcription

1 2017

2 CONTENTS PRESENTATION OF THE TOULOUSE-BLAGNAC AIRPORT IN FIGURES TOULOUSE, CAPITAL OF THE OCCITANIA REGION KEY DATES FOR THE AIRPORT PRESENTATION OF THE TERMINAL BUILDING AN AIRPORT THAT HAS PASSENGER COMFORT IN MIND FOCUS ON ACCESSIBILITY GRAND CIEL + STRATEGIC PLAN MAP OF THE NETWORK AND SCHEDULED AIRLINES ORGANISATION OF THE TOULOUSE-BLAGNAC AIRPORT COMPANY AVIATION DEVELOPMENT PROJECTS MAJOR STRUCTURAL PROJECTS FOR THE FUTURE

3 TOULOUSE-BLAGNAC AIRPORT NO. AIRPORT IN SOUTH-WEST 1FRANCE TOULOUSE-PARIS ORLY NO. 1 AIR ROUTE IN EUROPE WITH 2.3 MILLION PASSENGERS PER YEAR TOULOUSE-BLAGNAC AIRPORT (2016 figures) 5 certifications THE ONLY AIRPORT IN THE WORLD WHERE COMMERCIAL AIR TRAFFIC COEXISTS WITH TEST FLIGHTS FOR TWO MAJOR AIRCRAFT MANUFACTURERS AIRBUS AND ATR 5 th LARGEST AIRPORT IN FRANCE 8.08 MILLION PASSENGERS NO.1BUSINESS AIRPORT FREIGHT NO.1REGIONAL AIRPORT LOW-COST FLIGHTS 32.2 % OF THE AIRPORT S TOTAL TRAFFIC (+17.6 % COMPARED WITH 2015) Quality (ISO 9001) Safety (OHSAS 18001) Environment (ISO 14001) Carbon emissions (Airport Carbon Accreditation - Level 2) 1 st EASA-certified airport in

4 TOULOUSE, CAPITAL OF THE OCCITANIA REGION A vibrant population, the fastest-growing in France Dublin Oslo London Paris TOULOUSE Amsterdam Brussels Geneva Berlin Prague Warsaw Budapest Moscow 10 MILLION INHABITANTS Lisbon Madrid Rome Istanbul Atlantic Ocean Rabat Algiers Tunis Athens A prosperous economy over the long term Mediterranean Sea 4 th NO.1 LARGEST CITY IN FRANCE: ALMOST ONE MILLION URBAN INHABITANTS FRENCH REGION IN TERMS OF POPULATION GROWTH HOME TO AROUND 4,000 INTERNATIONAL BUSINESSES 3 rd LARGEST STUDENT CITY REGION IN IN FRANCE TERMS OF TRADE NO.1BALANCE REGION IN FRANCE FOR RESEARCH NO.1AND DEVELOPMENT FRENCH REGION IN TERMS OF ECONOMIC NO.1GROWTH COMPETITIVE CLUSTERS WITH AN INTERNATIONAL STANDING: > AEROSPACE VALLEY > CANCER-BIO-HEALTH > AGRIMIP INNOVATION 4> WATER CLUSTER 6 7

5 KEY DATES FOR THE AIRPORT Construction of the first air terminal: Blagnac Concorde makes its maiden flight 2010 Capacity is increased to 8.5 million passengers with the construction of Hall D 2015 The tram line arrives at the airport 2016 The A350 takes off from Toulouse- Blagnac Airport for its first test flight 1978 Inauguration of the new air terminal: Blagnac The six million passengers milestone is reached 2017 The 8 million passengers milestone is reached 2018 Capacity is increased to 12 million passengers with the airport expansion project 8 9

6 PRESENTATION OF THE TERMINAL BUILDING Equipment 17 AIRBRIDGES 7 BAGGAGE RECLAIM BELTS 3 OVERSIZED BAGGAGE RECLAIM BELTS 34 BOARDING GATES 14 SECURITY CHECKPOINTS INCLUDING TWO PREMIUM FAST TRACKS HZ AIRBRIDGES 68 CHECK-IN COUNTERS 6 BOARDING GATES FITTED FOR PRE-BOARDING 2RUNWAYS: > Runway no. 1 (renovated in 2013): 3,000 m x 60 m, direction 14 L 32 R (289 lights) > Runway no. 2: 3,500 m x 75 m, direction 14 R 32 L (688 lights) Both runways are equipped with ILS (Instrument Landing System). Close-up on walk-on/walk-off boarding Toulouse-Blagnac Airport has adapted its infrastructure to facilitate walk-on/ walk-off boarding, with an aircraft turnaround time now reduced to 25 minutes. Three pre-boarding areas and specific aircraft parking stands have been installed. This infrastructure has been designed for regional type aircraft up to medium-haul planes such as A320/B737. In 2018, an expansion of Hall A will allow walk-on boarding for five aircraft. Freight 20,400 m 2 of warehousing and offices, positive and negative cold rooms, two priority aircraft parking stands for jumbo jets, border checkpoint, 31 freight forwarders, etc. Flexibility > Open 24 hours a day (with restrictions for night flights) > Non-coordinated airport 10 11

7 AN AIRPORT THAT HAS PASSENGER COMFORT IN MIND Planning in a single click You can plan and organise your arrival at the airport using the airport s website and mobile app. These two methods can be used to check current flights in real time, parking space availability, security checkpoint waiting times, traffic information and any warning messages. Reservation and subscription parking is also available. This allows passengers to park near the terminal, however full the car parks are, and for them to leave the airport quickly upon their return. Live security checkpoint waiting times Screens, which are situated at the entrances of the two access points, display the estimated time it will take to go through the security checkpoints for each of the access points in Hall B or Hall D. This allows passengers to choose the quickest way to access the departure lounge. Proxiparks are also equipped with screens so that they can select the quickest route to their flight from the outset. A helping hand or more independence Toulouse-Blagnac Airport offers Airport Helpers to welcome passengers. This concept came from our intention to be a more welcoming airport for passengers, taking a service-oriented approach, shared by the staff of companies at the airport. Employees who put themselves forward work closely with passengers and can therefore give them information or guide them, and are regularly briefed on this approach. Quick, self-service check-ins Any airline which requests to do so may offer this service. unlimited and free Within the airport, Wi-Fi is free for everyone, with easy and unlimited connection. Perfect for continuing to work before your flight, while seated in one of the dedicated spaces provided in the halls. Comprehensive range of services tailored to families A wide variety of services are available to families. Highly-valued and well-used, they have been awarded the Family Plus label: baby areas, self-service pushchairs, children s menus in the restaurants and security checkpoints just for families, during the major holiday periods

8 AN AIRPORT THAT HAS PASSENGER COMFORT IN MIND Shops for all tastes In the public area or in the boarding areas, passengers can enjoy a wide range of shops and services, open 7 days a week. There are cafés and restaurants, car rental companies, and shops selling perfume, cosmetics, jewellery, press, stationery, electronics, fashion accessories, regional products, sweets, and more. The newest shops are Fnac, the Relay-Casino combi store (press and snacks), Kusmi Tea (selling tins of tea), Gold Car (car rental company), Mademoiselle Vernis (manicure). Pop-up stores regularly appear during the major holiday periods, responding to the latest consumer trends. Focus on services for business travellers To facilitate and enhance the smoothness of business passenger flow, Toulouse- Blagnac Airport has introduced a new Premium fast track at the security checkpoint for frequent flyers. This fast-track route enables passengers, especially business travellers for whom time spent in the airport is a determining factor, to save valuable minutes when accessing the boarding area. Workspaces equipped with electrical sockets and tablet computers that have been set up in the Hall C public area, as well as in the departure lounges in Halls B and D, make the wait a little more pleasant for business customers. La Croix du Sud airlines lounge This lounge over two levels offers all the necessary services and comfort to make waiting less of a chore. There are refreshments, national and international press, TV channels (in French and English), a free Wi-Fi connection, and office equipment. Soft lighting, an atmosphere of quiet refinement, modern design and total comfort; with the La Croix du Sud lounge, the airport invites its passengers to escape for a moment. A unique place to take a real break before catching the plane. A lively space With trendy seating, tree-lined waiting areas, cosier restaurant areas, free Wi-Fi, internet kiosks, bank ATMs and currency exchange, Toulouse-Blagnac Airport proudly provides practical services and comfortable waiting areas. The airport has set up various exhibition spaces for passengers to enjoy. Visitors can take their time looking at contemporary works of art from the Abattoirs museum in Toulouse

9 FOCUS ON ACCESSIBILITY 12,300 parking spaces Transport: a multimodal platform Development of Car parks for at the airport a bus station EXPRESS PARK: P0 OR DROP-OFF To drop off or pick up a passenger spaces reserved in advance PROXIPARKS: P1, P2 AND P3 Parking close to the airport, for quicker and easier access ECOPARKS: P5 AND P6 Affordable parking, suitable for long stays. Free shuttle to the terminal in 3-4 minutes. Toulouse-Blagnac Airport offers drivers comfort and peace of mind, with an online booking system, available on the website and the mobile app. Exclusive offers enhance the appeal of this service. Available in the P1, P2, P3 and P6 car parks Toulouse-Blagnac Airport is actively working with local authorities to introduce more ways to access the airport and to improve public transport services, for passengers and the airport s 4,500 employees. The arrival of the T2 tram line in April 2015 is one of our major advances. This new line linking the airport to Toulouse city centre, has been the driving force behind the creation of a real multimodal hub, with five bus connections, which expand the airport network. Development is also under way for environmentally-friendly transport access, for bicycles for example. In 2017, the first bus company, Flixbus, set up at the airport and serves Montpellier daily. An express connection with the TAE underground rail line Toulouse-Blagnac Airport will be connected to Tisséo TAE (Toulouse Aerospace Express) underground rail line via a connection at Jean Maga station. Departing every 5 minutes. Date of inauguration:

10 STRATEGIC PLAN NEW HORIZONS, IMPROVED PERFORMANCE THE 8 MILLION PASSENGERS MILESTONE EXCEEDED IN 2016 Become the key airport platform in southern Europe. This ambition is the inspiration behind the Grand Ciel+ strategic plan, concrete evidence of the project managed by the new shareholder of ATB, Casil Europe: more routes to Europe and the rest of the world, a desire for economic diversification, development of the airport s commercial offer, welcoming innovative services, and putting customer satisfaction at the heart of its commitment. Large-scale projects have been launched in 2017, which address these challenges. Find out about them on the following pages. 1 VISION PERFORMANCE AND EXCELLENCE FOR THE REGION, CUSTOMERS AND STAKEHOLDERS 3STRATEGIC FOCAL POINTS > OPTIMISE SERVICES AND INFRASTRUCTURES > IMPROVE ECONOMIC PERFORMANCE > BE A RESPONSIBLE AIRPORT THAT HELPS DEVELOP OUR REGION SCHEDULED DOMESTIC TRAFFIC 4,559,288 PASSENGERS (+ 2.6%) Top 15 destinations in 2016 (in terms of passenger numbers) 1 Paris Orly 2,358,852 2 Paris Charles-de-Gaulle 891,451 3 Lyon 370,937 SCHEDULED INTERNATIONAL TRAFFIC 3,296,186 PASSENGERS (+ 10.5%) 9 Nantes 204, Madrid 199, Lille 198,885 4VALUES > EXEMPLARITY > CUSTOMER-ORIENTED APPROACH > OPEN-MINDEDNESS > COMMITMENT TO PROJECTS 4 London Gatwick 275,323 5 Amsterdam 272,327 6 London Heathrow 257,914 7 Frankfurt 224,535 8 Munich 208, Brussels 163, Nice 155, Rome-Fiumicino 149, Strasbourg 132,

11 MAP OF THE NETWORK SUMMER SCHEDULED FLIGHTS SUMMER CHARTER FLIGHTS WINTER SCHEDULED FLIGHTS WINTER CHARTER FLIGHTS Ivalo 33 SCHEDULED AIRLINES 90 DIRECT DESTINATIONS SUMMER/WINTER SCHEDULED FLIGHTS * Special flights SUMMER/WINTER CHARTER FLIGHTS Edinburgh Scheduled airlines Tenerife (Canary Islands) Montreal (Canada) Fort-de-France (Martinique) Pointe à Pitre (Guadeloupe) Havana (Cuba) Funchal (Madeira) Lanzarote (Canary Islands) Fuerteventura (Canary Islands) Las Palmas Agadir Porto Faro Casablanca Lisbon Marrakesh Fez Shannon Seville Malaga Oujda Dublin Brest Madrid Cardiff Nantes Valencia Bristol Caen Rennes Ibiza Alicante Oran Manchester TOULOUSE Birmingham London Paris Amsterdam Brussels Lille Metz-Nancy Marseille Barcelona Menorca Palma Algiers Strasbourg Mulhouse Geneva Lyon Bremen Hamburg Frankfurt Munich Rostock Friedrichshafen Innsbruck Venice Milan Bologna Nice Bastia Calvi Ajaccio Constantine Figari Olbia Cagliari Tunis Djerba Rome Palermo Naples Berlin Pula La Valette (Malta) Split Gdansk Prague Saint-Denis (Réunion) Vienna Warsaw Dubrovnik Corfu Krakow Budapest Athens Santorini Heraklion Istanbul Rhodes 20 21

12 ORGANISATION OF THE TOULOUSE- BLAGNAC AIRPORT COMPANY Corporate structure Distribution of capital General assembly Supervisory Board 15 members Chair: Anne-Marie Idrac 6 Casil Europe members 4 Toulouse CCI members 2 State members 1 CU Grand Toulouse member (Greater Toulouse Metropolitan Area) 1 Occitania Region member 1 Haute-Garonne Departmental Council member 6 observers Board of Directors 5 members appointed by the Advisory Board Jean-Michel Vernhes Chairman of the Board of Directors Alain de la Meslière Operations Director Thierry Bonnevialle Financial Director Sophie Hennion Member of the Board of Directors Tom Wong Member of the Board of Directors Created in 2007, 60% of the Toulouse- Blagnac Airport company was owned by the French State. In 2015, the State sold 49.99% of its shares to the Chinese consortium Casil Europe, made up of Shandong Hi-Speed Group and Friedmann Pacific Asset Management. The other shareholders are the Toulouse Chamber of Commerce and Industry, the longest-established manager of the airport since its creation in 1953, and the three local authorities (region, department and Greater Toulouse). Casil Europe 49.99% City of Toulouse 25% 10.01% 5% 5% 5% Toulouse CCI State Haute-Garonne Departmental Council Occitania Region Operational structure At Toulouse-Blagnac Airport, more than 300 employees strive to offer airport users a high-quality experience and an excellent airport service on a daily basis. Jean-Michel Vernhes Chairman of the Board of Directors Alain de la Meslière Operations Director Thierry Bonnevialle Financial Director Christine Courade Director of Human Resources Catherine Gay Aviation Development Director Bruno Balerdi Non-Aviation Development Director Denis Emeric Technical Director & Studies Pierre-Jean Carol Legal Director 2016 TURNOVER 128.9m (+3.8%) Aviation charges 44.2m Airport taxes 30m 34% Diversification real estate 1.4m 1% 23% 42% Non-aviation activities 53.3m IFRS consolidated 2016 EBITDA 45.2m (+3.9%) Operating income 14.5m (+7%) 22 23

13 PLANS FOR NEW ROUTES Europe and low-cost Low-cost airlines are expanding the departure options from Toulouse by opening various new routes to European regional capitals. Their economic model, based on low prices, makes it possible to reach a larger customer base. For airport teams in charge of route openings, working closely with these airlines, the priority geographical areas for expansion are: - Northern Europe: Scandinavia, Iceland, United Kingdom, etc. - Eastern Europe: Poland, Hungary, Romania, etc. Consolidating routes to hubs (Paris Charles-De-Gaulle, Amsterdam, London Heathrow, etc.) is also a major challenge: these hubs provide the Occitania region with access to economic markets and tourist areas across the globe, due to the connections they offer. Long-haul routes The airport is working on opening long-haul routes to three regions in the world: CHINA AND JAPAN Creating a route to China and Japan will first of all focus on the opening of an incoming seasonal charter flight, which will establish Toulouse as a gateway to Southern Europe. This route would eventually be replaced by a year-round scheduled route. UNITED STATES The plan to open a route between Toulouse and the United States, as either a charter or scheduled flight, focuses on the city of New York due to the volume of potential passenger flows between these two cities. As a scheduled route, New York will offer a hub to connect to the whole American continent. UNITED ARAB EMIRATES The airport wants to connect Toulouse to one of the three international hubs in the Gulf countries: Doha, Abu Dhabi and Dubai. A connection that will provide easier access to the major destinations in Asia, Australia and Africa

14 2018: THREE MAJOR STRUCTURAL PROJECTS FOR THE FUTURE Toulouse-Blagnac Airport has launched a major project to expand and redesign the terminal in order to provide its passengers with the services of a large international airport, and to adapt to increases in traffic. With a large shopping area, a new security checkpoint system, the creation of a boarding jetty, and the construction of a 4-star hotel directly linked to Hall A, etc., the airport is entering a new dimension. A larger, more welcoming Hall D A 2,500 m 2 area will be created to accommodate all security checkpoints leading to the departure lounge in one place. As they exit, passengers will walk through a 5,000 m 2 shopping area, which will offer a range of shops that is vastly superior to the existing one, for a bit of shopping before boarding. They will be able to move around a spacious shopping area, interspersed with stands and shops. They will also be able to enjoy very comfortable facilities to help them unwind, and a new restaurant area. From this area, passengers will have direct access to all boarding gates for the halls. Operational launch: winter 2018 Budget: 20m Optimised passenger flow More spacious and with a focus on comfort, the passenger flow has been redesigned to ensure fast access to the boarding gates from the security checkpoints in Hall D. Moving walkways will help facilitate passenger flows. The future shopping area KARDHAM The new restaurant area KARDHAM 26 27

15 2018: MAJOR STRUCTURAL PROJECTS FOR THE FUTURE The boarding area of the Hall A jetty AIA Architectes A boarding jetty for Hall A The airport will extend its infrastructure in Hall A to address the strong growth in low-cost traffic and to meet the needs of regional airlines. A 2,500 m 2 jetty will be built in this extension, with five walk-on/ walk-off boarding gates for direct access to the tarmac and to reach the aircraft parked nearest to the hall. Operational launch: spring 2018 Budget: 10m A hotel connected to the airport Toulouse-Blagnac Airport is implementing a property diversification policy, and will build a hotel directly linked to the airport. NH Hotel Group, the hotel partner selected further to the call for tender, and which is new to the local market, will run the hotel. 4 STARS **** 148 ROOMS 1,000 m 2 OF MEETING ROOMS FITNESS CENTRE + SAUNA LARGE BAR AND RESTAURANT AREA Opening: spring 2018 Budget: 20m Hall A jetty AIA Architectes The future 4* hotel NH

16 SUSTAINABLE DEVELOPMENT: ATB HAS MADE A COMMITMENT Looking ahead does not just mean envisaging infrastructure designed for the air traffic of the future. It is also about offering a business that is integrated into its region, takes care of its environment and provides growth that benefits as many people as possible. Toulouse-Blagnac Airport reflects this desire in its projects. 100% renewable energy Since 2016, the electricity supplied to the airport is 100% from renewable sources. As part of the Carbon Accreditation action plan, this purchase of "clean" energy from EDF will have a major impact on ATB's greenhouse gas emissions, as electricity is its main source of emissions. A solar power plant at the P2 car park A solar power plant will be built at the P2 car park in 2017, in partnership with ARMOGREEN, as part of a national call for projects from the French Energy Regulation Committee. Expected production is 1,100 MWh/year, i.e., approximately the amount of electricity consumed by the car parks. Initiatives to reduce greenhouse gas emissions Faced with the challenges of air quality and the fight against greenhouse gases, ATB is uniting all players at the airport. Joint work has been launched to: achieve the objectives set for airports under the French energy transition law, in terms of improving air quality and managing greenhouse gas emissions; prepare for level 3 of Airport Carbon Accreditation, awarded by ACI Europe (Airports Council International Europe) to airports committed to managing their carbon emissions. ATB, partner to projects on energy transition in the region HYPORT PROJECT The Occitania region launched the HyPort project in the context of a national call for "Hydrogen Region" projects which has the following objectives: designing and installing hydrogen ecosystems that are economically viable and sustainable in airport zones; developing a research, industrial and economic activity around hydrogen; managing and developing the hydrogen ecosystem so as to replicate it at other (air)port sites; in addition to airports, supporting the development of other strategic pillars identified for the region: green tourism, biohydrogen, development of renewable energy and energy storage. DEMETER PROJECT (DEMonstrator of Engagement from Territories regarding Emission Reductions) Launched by the City of Toulouse, this project brings together various initiatives to reduce the airport's energy consumption, contaminant emissions and resource consumption. A few examples: the installation of a smart lighting system at the airport; the pooling of Company Travel Plans or the "Air" component of impact studies; the development and experimentation of an "Aviation" biofuel network in France, which aims to make Toulouse-Blagnac the first French airport to be fuelled by biokerosene. The airport is to produce honey In cooperation with a local bee keeper, 40 hives have been set up at the airport in Goal: One bee per passenger at the airport. This project is to help protect biodiversity, one of the components of the Grand Ciel + strategic plan. The airport is a partner, from setting up the hives to selling the honey produced by the bees

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