Benchmark Hospitality. Partner Guide TOP 20 US. Introducing our US management partner. management firm

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1 TOP 20 US management firm Benchmark Hospitality Introducing our US management partner Partner Guide

2 Introducing our US management partner Benchmark Hospitality are managing our Lakeside Serviced Apartments Resort & Spa in Orlando, Florida. Our partner is recognised as a global leader in the development, management and marketing of independent resorts, hotels and conference centres. Today, this top 20 US management firm boasts 70 luxury resorts worldwide, with 8,000 rooms, $600 million in annual revenue and $3 billion in assets. Founded in 1980, our partner employs more than 10,000 people from around the world. Benchmark s marketing reach encompasses sales teams, call centres, leading international tour operators and staff training at their own purpose-built university. 8,000 hotel rooms $600 million annual revenue $3 billion asset portfolio 2

3 The Heldrich, New Jersey 3

4 Award-winning resort portfolio HONOURS LISTS 4 resorts 5 resorts 22 resorts GREEN CERTIFIED HOTEL BEST OF LISTS 10 resorts 11 resorts 5 resorts 4

5 Hotel Contessa, Texas 5

6 Well-established sales process Global travel partners Strong online presence Public relations & social media Partnerships with travel agencies, corporate accounts, associations and wholesale accounts Established relationships with online travel agencies and other sector players (see below) that participate in exclusive promotions and offers Strong website presence on major search engines to increase brand awareness, acquire new guests and drive direct bookings through search engine optimisation and marketing Industry-leading booking engine that optimises user experience and maximises conversions Large public relations team based in media centric New York City to create widespread awareness of brands, hotels and resorts User engagement across all major social media channels Use of Mosaic Traveller, Benchmark s award-winning blog, with stories crafted to provide the public with engaging messages 6

7 Santa Barbara Beach & Golf Resort, Curacao 7

8 Benchmark University Global marketing reach Benchmark has a seasoned and multi-tiered team of 6,500 highly skilled sales and marketing professionals with expertise across all global markets. Dedicated sales offices are enhanced by onsite sales and marketing teams at each of Benchmark s resorts. These teams are incentivised by performance based contracts that are designed to increase the resort s exposure and maximise occupancy. Employees have access to Benchmark s proprietary database, which includes privileged access to 110,000+ bookings professionals - located throughout Europe, the Caribbean, Asia and the Americas. Benchmark is also equipped with a comprehensive guest database of over 1.7 million records, enabling our management company to deploy targeted marketing campaigns to specific areas of business such as leisure, family, public holidays etc. Our partner management firm s global distribution system also connects them to nearly 800,000 travel agencies worldwide. This impressive network feeds into a global reservations office of dedicated sales associates specialists in converting interest from potential guests into bookings to drive occupancy levels. 6,500-strong sales & marketing team Database of over 1.7 million records Connected to 800,000 travel agencies 8

9 Property portfolio

10 Luxury resort locations in the US Washington Willows Lodge Wyoming Show King Hotel California Hotel Zelos Chaminade Resort & Spa The Inn at Rancho Santa Fe Spanish Garden Inn Hawaii Illinois Eaglewood Resort New York Doral Arrowwood New Jersey The Heldrich West Virginia Stonewall Resort Virginia The Inn at Virginia Tech Hotel Roanoke & Conference Center Turtle Bay Resort The Cottages at Turtle Bay Resort Colorado Cheyenne Mountain Resort Tennessee The Chattanoogan The Tennessean Florida Texas Hotel Contessa Curacao, Caribbean Santa Barbara Beach & Golf Resort Sea Traditions at Santa Barbara Beach & Golf Resort Villas of Grand Cypress The Lakeside Resort & Spa Costa d'este Beach Resort Marenas Beach Resort & Spa Cardozo Hotel 10

11 Properties in Florida

12 Marenas Beach Resort & Spa Sunny Isles Beach, Florida Marenas Beach Resort & Spa is a luxury beachfront hotel on Sunny Isles Beach in Florida. The accommodation is sleek and modern, with a touch of Latin flavour. Private amenities include kitchens, in-room washers/dryers, marble bathrooms and private balconies that overlook Biscayne Bay. Alongside breathtaking panoramic views of the Atlantic Ocean and intracoastal waterways on 2.5 miles of pristine white sand beach, Marenas Beach Resort is also located close to the best attractions in Miami CERTIFICATE of EXCELLENCE 2nd ranked hotel on Sunny Isles Beach 12

13 Cardozo Hotel Miami, Florida Elegant, chic, and sophisticated, the Cardozo Hotel was first built to mark the birth of the Art Deco movement in the 1920s and is known today as the Jewel of South Beach. The property has been completely redeveloped and was reopened in 2017 as a refined and contemporary luxury boutique hotel that forms part of Benchmark Hospitality s Gemstone Collection. Set in the heart of South Beach, guests are within walking distance of the best restaurants, lounges and nightclubs that Miami Beach has to offer. The Cardozo Hotel offers the finest in service, location and comfort in one of the most exciting and trend-setting cities in the world. 13

14 Villas of Grand Cypress Orlando, Florida The Villas of Grand Cypress offers guests world class amenities and a choice of magnificent accommodations, including spacious Club Suites and elegant Villas with up to four bedrooms. The 1,500 acre resort includes a 45-hole Jack Nicklaus-designed golf course, an Academy of Golf and a relaxing resort pool. Business and social groups of up to 240 people will also enjoy the style, size and location of the newly renovated 7,200 square foot, Mediterranean-style conference room. 14

15 Costa d Este Beach Resort & Spa Vero Beach, Florida Situated in the serene beach community of Vero Beach, Florida, this luxury beachfront resort owned by Gloria and Emilio Estefan offers guests state-of-the-art amenities and exceptional service in an unforgettable location. Opened in 2008, the twin five-storey Art Deco inspired towers define chic sophistication, with sweeping views of the Atlantic Ocean. An impressive range of facilities includes a full-service Spa, fitness centre and outdoor heated swimming pool, as well as a range of bars and restaurants selling locally grown, organic produce. Top 10 Celebrity-Owned Hotel 15

16 Lakeside Serviced Apartments Resort & Spa Orlando, Florida The Lakeside is a new all-suite family-friendly resort, with a stunning waterfront setting on Lake Austin. Nestled within a conservation area amid natural woodlands and marshes, it is a relaxing retreat for visitors to Orlando. The resort is spread across a 106-acre site, with 878 serviced apartments. Guests can choose from one, two or three-bedroom options that are up to 1,614 sq. ft. in size. Each unit is fully equipped to provide a luxurious home-from-home experience. The resort provides a wide variety of activities for all ages, including restaurants, a luxury Spa and fitness centre. The incredible Surfari waterpark also features a dual ride surf simulator, four pools and a lazy river. Orlando's Top Hospitality Project 2017 One of the 12 Most Anticipated US Hotel Openings of 2017 Winner of 13 Florida s BEST Awards 16

17 Why choose Emerging Property? Emerging Property specialise in delivering high returns from the world s top performing yielddriven asset classes. The handpicked method through which we select our properties ensures sustained demand wherever we operate. All our properties are fully managed by specialist onsite teams to ensure investors receive an effortless income. SSLuxury serviced apartments SSLeading developer named America s Best Builder SSTrack record of sector-high NET yields SSFully flexible resale options Member of the Property Ombudsman The Property Ombudsman (TPO) is a UK government approved organisation that ensures better consumer protection for home buyers and sellers, landlords and tenants 17

18 Next steps... Talk with us today Your questions answered View floor plans check availability Reserve a unit +44 (0) info@emergingproperty.co.uk

19 Informed investing Our vision is to help you tap into the enormous potential of yield-driven property investment. We are the exclusive master agent for an award-winning property developer, with offices in the UK and Dubai and supported by a global network of agents. Our consultative approach and committed after-sales team ensure that we keep buyers informed from purchase to resale. Realise your investment goals, speak with us today Disclaimer: The vendors of Emerging Property give notice that this brochure is produced for the general promotion of the development only and for no other purpose. Receipt of these particulars does not form part of any contract; they are for guidance only and have been prepared in good faith to give a fair overall view of the property and are believed to be correct as at the date of publication. The content relating to the past and/or current performance of an investment is not necessarily a guide to its performance in the future. The value of investments or income from them may go down as well as up. Prices quoted may be based on a conversion rate when the document was created and may vary. This is not a regulated investment for the purpose of the U.K.FSMA (2000). Emerging Property Investments Ltd are not regulated by the FCA and are not investment advisers and accept no responsibility for any investment decision a client takes. Copyright All content in this document, including without limitation, logos, text, images, graphics etc are protected by copyright and/or design right owned by Emerging Property Investments Ltd. No license is granted to copy, reproduce, use or otherwise deal in Emerging Property content, including any copyright or design right work of Emerging Property.