MINE TO MARKET. Dust settles on another year of supporting north west rodeos. Last ore processed from Black Star Open Cut mine

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1 No. 154 July/August 2017 MINE TO MARKET Dust settles on another year of supporting north west rodeos Last ore processed from Black Star Open Cut mine Mount Isa Mines shines at Queensland training and Indigenous awards

2 Mine to Market No. 154 July/August 2017 OPERATIONS Final ore from Black Star Open Cut mine processed Ernest Henry Mining showcases in-house data management on national stage Ernest Henry Mining increases annual production target Rebuild Program increases life-span of underground machinery Glencore Technology installs 350th Jameson Cell Glencore at a glance: Glencore Agriculture ENVIRONMENT New technology keeps Ernest Henry Mining on top of the weather OUR PEOPLE Tributes fly at awards nights for Mount Isa Mines and its employees Peter Nichols Story Glencore recognises outstanding service milestones COMMUNITY The north west saddles up for rodeo Community groups achieving significant milestones Mine Rescue gives local Army cadets a hoist QMEA camps give students the ultimate opportunity to try-a-career Community groups benefit from funding under our Community Assistance Program A closer look at Workplace Giving Glencore takes school physics program to new heights with donation of jib crane HEALTH AND SAFETY Townsville Copper Refinery refines safety controls for automated machinery Mount Isa Mines triumphs at emergency response competition Emergency Response Team puts on a show in Cloncurry Are you getting enough sleep? NOTICES Announcements, Calendar of Events On 10 August, Glencore plc released its 2017 Half-Year Report. The report highlighted that the work we have done to reposition the balance sheet and drive industrial asset portfolio improvements across the global business have been fruitful, with Glencore showing strong first-half financial performance. Glencore s now-embedded cost structures, coupled with some of the best global economic growth momentum of recent years and improved commodity prices have been the key drivers behind this positive performance. While the results of the first half of 2017 are positive, we remain conscious of the volatile nature of the commodity market, and the impacts associated with being an Australian operator within a truly global marketplace. Importantly, while the increase in commodity prices is great news, the equally high Australian dollar is somewhat tempering the positive impact of the commodity rebound. Our work continues to address the cost pressures and challenges associated with operating within the Australian context. This includes ongoing engagement with stakeholders and industrial players to secure reliable and cost-competitive energy supply and transport for our products. From the COOs Mike Westerman Chief Operating Officer Copper Assets Australia At a regional level, the Half-Year Report is a shot in the arm for our local operations and testament to the significant work done by our people on the ground to increase efficiency and improve our cost base. For now, our strategy in terms of production remains unchanged. We have no immediate plans to ramp up activity at our assets, and the zinc production curtailments enacted in 2015 remain in place. We are committed to the safety and health of our people, the responsible operation of our assets, and working with government and community leaders towards building the long-term capacity of our communities to thrive into the future. Glencore s Half-Year results clearly demonstrate that our products continue to play an important and enduring role in society. As we move ahead, demand for exciting new and green technologies like electric cars and energy storage systems is set to unlock the potential of our commodities. It s clear our products will be key in enabling the progress of modern society, and the future of a sustainable world. Greg Ashe Chief Operating Officer Zinc Assets Australia CONTACT THE EDITOR Karissa Hewitt, via karissa.hewitt@glencore.com. au or phone MINE TO MARKET DELIVERED TO YOUR INBOX Contact the Editor to subscribe to the Mine to Market e-flipbook mailing list. WANT MORE? You ll find all the latest from our north Queensland operations as well as previous editions of Mine to Market, on our websites. Visit or com.au You can also follow Glencore on social media: COMMUNITY FEEDBACK HOTLINES Our Community Relations team is responsible for engaging openly and honestly with our stakeholders, as well as responding to all community enquiries. If you have any questions or concerns about our operations, contact our 24-hour hotlines on: Mount Isa Mines Ernest Henry Mining Townsville

3 Operations Final ore from Black Star Open Cut mine processed Mount Isa Mines Zinc Lead Concentrator has successfully processed the remaining 1.7 million tonnes of stockpiled material from Black Star Open Cut (BSOC) using a campaigned approach to overcome significant challenges with a large portion of this ore. During 2015, while BSOC was mining the lower levels of the pit, the Zinc-Lead Concentrator encountered problems treating ore from particular locations within the pit. The issue stemmed from intersecting historic backfilled stopes from the old underground Lead Mine workings within the BSOC pit. The old underground Lead Mine was in production from May 1931 to December 2005, with zinc-lead ore then mined via open pit mining from the Black Star Open Cut mine from February 2005 to October BSOC and the Zinc-Lead Concentrator worked together to develop a management plan to separate and stockpile the challenging ore for processing at a later date. In the meantime the Zinc-Lead Concentrator continued to focus on BSOC s unaffected material in parallel with ore from George Fisher Mine. Following a technical analysis, which reviewed a number of options, the Metallurgy team decided the best approach would be to treat the stockpiled ore in isolation, temporarily ceasing other ore treatment during specified campaign periods. Clint Savage, Technical Services Manager Zinc Processing says detailed planning and strong communication across the entire value chain (mining, processing, logistics and marketing) is crucial in delivering a quality and cost-competitive product to market. By isolating the challenging ore and processing it during a series of dedicated campaigns we were able to maximise the value of the stockpiled ore, Clint says. There was significant work involved to schedule these campaigns in line with our plan and to carefully manage the quality of the concentrate produced. The residual copper and other components within the tailings material used to backfill the old Lead Mine stopes caused a number of issues throughout the concentrating and smelting processes. These issues were carefully managed through a plant operating strategy, the successful use of a trial reagent and concentrate blending to manage product quality. Reagents are added to the flotation circuit after the ore is ground into a fine slurry during milling. These reagents help separate the valuable minerals from waste rock and produce mineral concentrates. A new reagent trial achieved positive results when used in the treatment of the most challenging ore. This accounted for around 100,000 tonnes of the stockpile, which otherwise may have been written off as uneconomical to process. Concentrate quality was managed through a process known as blending, where concentrate produced from the challenging ore was carefully selected, measured and blended with unaffected, quality concentrate to ensure product quality standards were maintained. Overall, when presented with a problematic scenario, our Processing team achieved a very positive outcome to deliver quality concentrates to the Lead Smelter for further processing and to the wider market, Clint says. The Zinc-Lead Concentrator successfully processed the stockpiled ore during the first half of this year over nine separate campaigns. MINE TO MARKET 1

4 Mike Westerman, Chief Operating Officer Copper Assets Australia and Leanne Ryder, Manager Human Resources celebrate at the Queensland Resources Council Indigenous Awards evening with winners Will Blackley, Supervisor Indigenous Employment and Cameron McCartney, Electrical Apprentice Tributes fly at awards nights for Mount Isa Mines and its employees Over recent months Mount Isa Mines (MIM) has been in the spotlight following successful outcomes at two of Queensland s prestigious industry award ceremonies. In July, MIM took out the Large Employer of the Year award at the north Queensland regional final of the Queensland Training Awards held in Townsville, recognising our outstanding achievement in vocational education and training. Training is something we consider throughout the lifecycle of our activities. With such a diverse business and workforce, it s important our programs are tailored appropriately. Our Training Management System has been developed to meet our key business objectives and our training professionals are continually adapting and improving our training system to meet the evolving business needs. We have developed collaborative partnerships with external training providers, offer pathway programs to students from Year 9 through to school leavers and university graduates and we are proud of our successful Apprenticeship and Indigenous Employment programs. Maryann Wipaki, General Manager Health, Safety, Environment and Community Relations North Queensland says Glencore understands the important role training has in supporting our people and cultivating a positive learning culture across our operations. It is important our employees are equipped with the skills and knowledge they need to safely and confidently enter our workforce, navigate our complex regulatory environment and broaden their experiences to develop successful careers within our business, Maryann says. Following the Queensland Training Awards regional win, MIM competed in the state final, lining up against Queensland s best at a gala dinner in Brisbane in September. MIM employees also shone at the Queensland Resources Council (QRC) Indigenous Awards evening held in Brisbane on 29 May. Will Blackley, Supervisor Indigenous Employment was joint winner of the Indigenous Advocacy Award. Will is a long-term MIM employee and in his current role oversees the Glencore Indigenous Employment Program. Having built a successful career in mining, Will now dedicates himself to helping other Indigenous workers find their place in the resources sector. I am driven by my desire to help Indigenous people who are interested in the industry to find their place in mining, Will says. It s very rewarding to share my experiences and help foster self-belief in young Indigenous people. Cameron McCartney won the Up and Coming award in the Exceptional Indigenous Person in Queensland category. Cameron successfully graduated from the Glencore Indigenous Employment Program in 2016 and has since secured a place in the MIM Apprenticeship Program as an Electrical Apprentice. Mike Westerman, Chief Operating Officer Copper Assets Australia attended the awards evening and said it was important for industry to continue to support employment for Indigenous people in the resources industry. Vicki Anderson, Senior Skills Centre Advisor (centre) accepts the Large Employer of the Year award on behalf of Mount Isa Mines Through targeted and culturally appropriate programs, like the Glencore Indigenous Employment Program, we can help Indigenous people overcome some of the challenges they may face in relation to long-term employment in the industry, Mike said. It is personally satisfying to see Indigenous people build relevant, transferable skills and ultimately, secure work in the industry for the long-term. In 2016, the Glencore Indigenous Employment Program won Best Company Indigenous Employment and Training initiative at the QRC Awards. Since the initial pilot program commenced in 2014 the program has continued to evolve and develop with 107 trainees having participated in the program over the past three years. Glencore is committed to providing real and meaningful career pathways for individuals that reflect the needs of our business and these award accolades advocate the success of our Training Management System and our employment and pathway programs. 2 MINE TO MARKET

5 Karl Roes, Asset Management Advisor presenting about the innovative Project Management Database at the 2017 Austmine Conference in Perth Operations Ernest Henry Mining showcases in-house data management on national stage Ernest Henry Mining (EHM) showcased their unique and innovative Project Management Database (PMD) at the 2017 Austmine Mining s Innovation Imperative conference in Perth. EHM were invited to present at the conference after organisers learnt about the program, designed in-house by the Supply and Services team. The PMD collects, maps, and integrates data from a range of operational and technical areas to provide high quality management information to the Underground Mining team. Having access to this data in realtime gives Management the ability to accurately track the operations, improving compliance to the mine planning schedules and increasing efficiency and productivity across the business. By designing the system in-house, EHM ensured that the end product was custom fit for the complex sub-level caving method used to extract ore, and was expandable and adaptable to meet the evolving needs of the Mining team. Karl Roes, Asset Management Advisor presented at the conference and says that showcasing what they have achieved was an exciting experience. Data integration in industrial applications is a relatively new field, and achieving the results that we have using off-the-shelf software and collaborating in-house to design the best system we could, was a major achievement, Karl says. The conference included a lot of forward looking blue sky thinking presentations, so showing-off what we have already achieved and are using on a day-to-day basis to improve our operations was very satisfying. Andrew Ireland, Superintendent Underground Technical Services says the development of the PMD has had a significant positive impact on our operations. The PMD has given us a tool to ensure effective control of technical information and operational performance data, while ensuring it is readily accessible for operational target setting and dayto-day management of our operation, Andrew says. Data is collected from a range of areas throughout the underground mining process, including the overall cave draw strategy, detailed drill and blast designs, right through to when the final bucket is bogged from a production ring. The integration of the data from these different are as is a key advantage of the way PMD is working for us. MINE TO MARKET 3

6 Open Bullride at the Ernest Henry Mining Curry Merry Muster Festival 4 MINE TO MARKET

7 Community The north west saddles up for rodeo Thousands of visitors, cowboys and cowgirls converged on Mount Isa, Cloncurry and Quamby for the north west s annual rodeo season to see the country s best stockmen and women putting their skills to the test. QUAMBY RODEO The north west s rodeo season kicked off in July with the 20th annual Quamby Rodeo drawing travellers and locals to the tiny locality north of Cloncurry for an authentic bush rodeo experience. Quamby Rodeo is run by the Quamby All Sports Association, a dedicated volunteer group led by local pastoral families who have been involved with the rodeo since its conception over a beer at the Quamby Pub in The pub is now closed but the vision remains strong, with the rodeo providing an entertaining evening for over 3,000 visitors and an important chance for locals to catch up and socialise away from their properties. The famous Wild Donkey Ride remained a crowd favourite this year, and when the rodeo action was done Boulia country rocker Ali S kept the crowd entertained well into the night. ERNEST HENRY MINING CURRY MERRY MUSTER FESTIVAL The rodeo action then moved to Cloncurry for the Ernest Henry Mining Curry Merry Muster Festival providing something for everyone throughout the four-day festival. Ernest Henry Mining has proudly sponsored the Curry Merry Muster Festival for nearly 20 years, and we were delighted to return as the naming rights sponsors in 2017 for the 63rd year of the popular country rodeo. Festivities kicked off with the Thursday night Street Parade and Xtreme Bulls at the Cloncurry Recreation Grounds in the centre of town, which kicked on until late with live music by local group Chiko and the Breakaways. The Bush Poets Breakfast and Teddy Bear s Picnic at Mary Kathleen Park were on Friday morning, offering something a little different to the usual rodeo thrills and spills, before the traditional action got underway at the Equestrian Centre. The Ernest Henry Mining Curry Merry Muster Festival is an Australian Professional Rodeo Association event, and sanctioned events included the Bullride, Rope and Tie and Steer Wrestling, and junior competitors also took to the main arena with Tear Away Calf Roping and Barrel Racing. The crowd partied until the early hours on Friday and Saturday nights under the new Entertainment Facility funded by our Glencore Community Program North Queensland partnership, bringing a much improved experience for spectators across the rodeo weekend. MOUNT ISA MINES ROTARY RODEO Mount Isa s iconic rodeo delivered a week of festivities outside the arena, and three days of world-class rodeo competition inside the arena, including bull riding, saddle bronc and bareback, steer wrestling, roping, ladies barrel racing and breakaway roping with Australia s top competitors. Mount Isa Mines has been a proud supporter of the Isa Rodeo since the first rodeo in 1959, and with nearly 60 years of thrills, spills and some of the best rodeo action in the world, we were excited to return once again as the naming rights and gold sponsor of the 2017 Mount Isa Mines Rotary Rodeo. This year Mount Isa saw the largest number of nominations in more than a decade in the Open Bull Ride, all chasing the prestigious Isa Rodeo buckle and a share in the $230,000 in prize money and buckles. The celebrations kicked into full swing at the Wednesday night Isa Street Festival where talented Indigenous artist Jessica Mauboy performed for thousands at the free concert in the Mount Isa city centre. Thousands packed Mount Isa s racetrack at Buchanan Park for the Thursday night Mailman Express, a non-thoroughbred time trial horse race along the 200 metre straight, named after the late Wally Mailman who was a champion rough rider. Nearly 30,000 rodeo enthusiasts watched the three days of rodeo action, culminating in a spectacular day of finals on Sunday with the famous Isa Rodeo buckle taken home by champion Nathan Burtenshaw for the Open Bull Ride. This year, attendance was up from last year, drawing almost 30,000 spectators and participants to the region, estimated to inject almost $7.6 million into the local economy and contributing over $12 million to Queensland. The crowd partied into the night with live performances from country rockers Hurricane Fall and award winning Australian country music artist Troy Kemp on Friday night, and Rockhampton duo Busby Marou, and country music duo O Shea, direct from Nashville, on Saturday night. MINE TO MARKET 5

8 Elley Hulls competes in the barrel racing in Mount Isa Nathan Burtenshaw on Kudu Child scored 81.5 points to win the 2017 Mount Isa Mines Rotary Rodeo Open Bull Ride buckle Pat Sharp completes the Rope and Tie at the Mount Isa Mines Rotary Rodeo Cherie O Donghue won the Ladies breakaway roping event at the Mount Isa Mines Rotary Rodeo Cody Angland wins the 2017 Mount Isa Mines Rotary Rodeo Open Saddle Bronc on his horse King of Roses Heidi Middleton competes in the Junior Barrel Race at the Mount Isa Mines Rotary Rodeo Phillip Harrison and Arrow win the 2017 Mailman Express 6 MINE TO MARKET

9 Jessica Mauboy performs at the Mount Isa Street Festival The 2017 Mount Isa Mines Rotary Rodeo Grand Parade MINE TO MARKET 7

10 Operations Ernest Henry Mining increases annual production target Underground production at Ernest Henry Mining (EHM) is ramping up, scheduled to reach 6.8 million tonnes per annum in 2018 as the Mining team continues to refine and improve operations. This will be a one million tonne per annum increase on 2015, the first full year of hoisting operations after the transition from open pit to underground mining. Since transitioning to hoisting operations, the mine has exceeded its annual production target prompting the production ramp-up in While the annual production rate has increased, the focus on safety that netted the team two years Lost Time Injury free in February this year continues, and forms a valuable platform for operational successes. Aaron Harrison, Manager Underground Mining explains how safety and production performance are intertwined. Safety is always our absolute priority, Aaron says. The culture we have developed is one of accountability to your workmates, and taking the time to do jobs properly by adhering to the procedures and processes that have been designed to protect you, and those in your work environment. Operationally we work the same way. We develop plans to meet our targets, and our Production and Development teams apply that same methodical focus we have to safety, to doing each job properly and being accountable for the work we do. All of the production and safety gains we make from now are incremental, and the result of a focus on continuous improvement and applying best practice to everything we do. 8 MINE TO MARKET

11 Aaron Harrison, Manager Underground Mining and Jason Beaumont, Mine Foreman discuss the ramp up of annual production to 6.8 million tonnes per annum in 2018 MINE TO MARKET 9

12 Peter Poulson, Product Dispatch Officer demonstrates how crossing the yellow line activates the light curtains which trips the safety circuit and stops the machinery from operating Health & Safety Townsville Copper Refinery refines safety controls for automated machinery An extensive audit has identified opportunities to improve safety for Operators working close to automated machinery and processes at the Townsville Copper Refinery (CRL). The audit was conducted to reduce Operators exposure to live, automated equipment through the implementation of engineering controls and personnel training. The refining process used at CRL incorporates an extensive collection of automated machinery and processes. While these machines have proven to be very safe and reliable, they still require Operators to work in the vicinity of the machinery to ensure their continued operation. The first area reviewed was the cathode bundler. The audit process identified a number of improvements, including increasing physical barriers and the implementation of new electrical controls and upgrades to an area with high exposure to pinch points. In addition, safety area scanners, pull wires, light curtain barriers, gate switches, dead-man switches and safety controllers were also installed and upgrades were made to emergency stops, isolators and lockable circuit breakers. Blair Warry, Planning and Projects Officer says the audit has identified key safety improvements without compromising the functionality of the machinery. We have gained a wealth of expertise through this audit and we are already looking at further applications for machine safety standards, including the anode casting service bridge warning system, Blair says. 10 MINE TO MARKET

13 An R2900 Caterpillar Loader after completing 24,000 operational hours and before it is rebuilt at the Mobile Fleet Workshop Operations A Rebuild Program is underway in 2017 to prolong the life of our underground machinery, creating cost efficiencies at our Mount Isa Mines (MIM) operations. The program involves introducing a second rebuild of the R2900 Caterpillar underground loaders, which delays the capital outlay required to retire and replace the machine. A rebuild is when a piece of machinery is restored to as new original equipment manufacturer standard after being used for a set amount of operational time. On average, a full loader rebuild can take six weeks to complete. At MIM underground loaders usually undergo a mid-life rebuild at 12,000 operating hours (approximately 28 months of use), and then retired from the fleet and sold at auction after 24,000 operating hours. As part of the 2017 Rebuild Program, eligible underground loaders will undergo a second rebuild at 24,000 operating hours instead of being replaced, extending the life of the asset and reducing the total cost of its ownership. With 18 Caterpillar loaders in our fleet of 20 underground loaders at MIM, the project has the potential to realise significant cost savings for our business. Paul Henderson, Superintendent Surface Workshops says the program was introduced as a way to achieve cost efficiencies and create value-add opportunities. This program is a big win for our business, Paul says. By extending the life of our machinery we have the opportunity to extract as much as we can from our existing assets and achieve cost efficiencies through meeting production targets for less capital outlay. In 2017, two loaders were planned for replacement at $4.4 million capital investment, however the loaders will now be rebuilt for a cost of just under $2 million, saving the business more than $2 million in This year, the Mobile Fleet Workshop is scheduled to complete 17 rebuilds (not all second rebuilds), consisting of 11 loaders; six from our Mount Isa Copper Operations (MICO) and five from our George Fisher Mine operations, and six development drills (jumbos), all from MICO. Rebuild Program increases lifespan of underground machinery During a rebuild, an R2900 Caterpillar Loader is completely stripped and rebuilt to bring it back to life An R2900 Caterpillar Loader is back to as new condition after being rebuilt after 24,000 operational hours at our Mobile Fleet Workshop Fun facts what s involved in a rebuild of a R2900 Caterpillar Loader? 2,500 total work hours to 21 contracting companies who complete a rebuild provide services, such as transport, specialist bucket repairer, fire 25 wooden pallets and shipping suppression installers frames to store dismantled parts during rebuild 15 major components to rebuild, such as engine, bucket, axles, cabin, 22 different skillsets, such as transmission Diesel Fitters, Boilermakers, Auto Electricians, Spray Painters MINE TO MARKET 11

14 Visceral Bodies by Erica Gray was the winning entry of the Strand Ephemera 2017 which attracted more than 155,000 people to the Townsville Strand From front left: Project Booyah participants Shane Teaukura, Ronald Dempsey-Kumsing, Christian Aplin and William Dempsey celebrate their graduation with (from back left) Major Jeremy Barraclough, Officer Commanding Delta Company, 51st Battalion, Constable Bianca Carloss, Alana Page, Youth Support Officer, PLO Serena Daniel and Warrant Officer Class 2 Hagar Quirke Mount Isa mentor and Mount Isa Mines employee, James Bambrick encouraging his group of mentees at the Queensland Indigenous Youth Leadership Program 2017 Community groups achieving significant milestones Our Glencore Community Program North Queensland (GCPNQ) partners have met important milestones this year, benefiting our local communities of Mount Isa, Cloncurry, Townsville, Camooweal and Dajarra. This year, we formed partnerships with 17 organisations sharing in $1.3 million in funding under our flagship investment program. The GCPNQ was established in 2004 for larger, community infrastructure or program-based initiatives that often run over a number of years. The recipients of funding this year have been progressing their projects and initiatives, with some of them reaching important milestones. PROJECT BOOYAH Four keen, young men graduated from the 2017 Project Booyah program with a Certificate 1 in Sport and Recreation and celebrated their achievements with their mentors, families and friends at a graduation ceremony in Mount Isa in June. The Project Booyah initiative was funded by GCPNQ and provides a 20-week youth support and vocational training program for at-risk teenagers to influence their behaviour and attitude, reduce their involvement in the criminal justice system and engage them in further education and employment. Part of the course involved the young men joining the Army to abseil Razorback Ridge. The Project Booyah men had to push beyond their comfort zone to test their strength, agility and trust with their teammates to abseil the ridge. The graduating young men are keen to re-engage into community and transition to the workforce within the sport and recreation field. SOUTHERN GULF NRM The Southern Gulf NRM group has made important progress to secure the Endangered Carpentarian Grasswren s future by reducing wildfire risk across approximately 200,000 hectares of core habitat in north west Queensland. The engagement and partnership phase of the project is well advanced with regular engagement already having taken place with a north west station owner. A fire management plan has been prepared for the Calton Hills Station which is owned by the Kalkadoon People and covers the majority of the Buckley River Key Biodiversity Area, home to the Carpentarian Grasswren. The next phase will involve securing the perimeter of the property by burning fire breaks to ensure substantial areas of Grasswren habitat are retained. Planned burning operations will commence in the 2017/18 wet season. Glencore s support for the project has enabled Southern Gulf NRM to support BirdLife North Queensland s annual Grasswren survey which provides an essential tool for assessing the success of the project. RACQ LIFEFLIGHT RESCUE HELICOPTER LifeFlight upgraded the Mount Isa based rescue helicopter to a twin-engine BK117, enabling greater capability to save lives with a better medical platform, improved speed and range, with space to transport two patients in most situations, compared to just one previously. The upgraded helicopter has night flight capability and winching equipment for the crew to winch patients where the helicopter is unable to land due to terrain or environmental conditions. Last year the Mount Isa based helicopter performed 29 rescues throughout the region with almost half being primary missions, where the helicopter was required to land at the scene of an accident. 12 MINE TO MARKET

15 Community A disability ramp and make-over of the entrance to the Cloncurry Bowls Club will help to bring more patrons to the club The new Entertainment Facility at the Cloncurry Equestrian Centre greatly improves the spectator experience Looking for the endangered Carpentarian Grasswren, volunteers undertake a bird survey under the guidance of Southern Gulf NRM s Kayler Plant Students from St Kieran s Catholic Primary School and Spinifex State College had an opportunity to tour the new helicopter and speak with pilots and paramedics Glencore supports the rescue helicopter to service the community, which enhances existing emergency services and offers a highly specialised emergency medical response service for the critically ill and injured. QUEENSLAND INDIGENOUS YOUTH LEADERSHIP PROGRAM The Queensland Indigenous Youth Leadership Program held the 2017, six day residential program in June. The program provides an opportunity for 40 Aboriginal and Torres Strait Islander young people to develop leadership skills and learn about Queensland s democratic processes through a range of activities, presentations and workshops, which culminate in the Eric Deeral Indigenous Youth Parliament. Through the program, participants are encouraged to make positive contributions to their communities with improved participation and engagement of young Indigenous people in democratic decision making processes. All 42 participants took part in the Eric Deeral Youth Parliament sessions and performed in the mock debate of the Bill in the Red Chamber with huge success. Mount Isa Mines employee James Bambrick was one of two mentors from Mount Isa for this year s program who had previously completed the program. CLONCURRY EQUESTRIAN CENTRE The Cloncurry Equestrian Centre received a major upgrade courtesy of GCPNQ funding, with the installation of a 60 metre-long covered area extending off the existing bar designed to improve the spectator experience and make the venue more versatile for a range of events. The Cloncurry Stockman s Challenge put the new spectator area to the test for the first time in July with over 600 competitors and spectators enjoying live music, shaded seating and a State of Origin big screen in the new structure. CLONCURRY BOWLS CLUB The disability access ramps funded through GCPNQ are all but complete, providing a long overdue makeover to the front of the premises. The new entrance will make access for families, the elderly and the disabled much more simple with ramps, hand rails, and dedicated parking and dropoff zones available at the curb once road resurfacing and line marking is completed by Cloncurry Shire Council. The Cloncurry Bowls Club will be holding a grand opening ceremony during Cloncurry s C150 celebrations in September. BOOKS IN HOMES Our partnership with Books in Homes provided books to students across eight schools in our north Queensland communities of Cloncurry, Dajarra, Mount Isa, Camooweal and Townsville in terms one and two this year. Exposure to quality reading materials helps children with their literacy skills and fosters a greater love of reading. Through the Books in Homes program, students received three books each term to take home and keep. Students will receive another three books in term four. PERC TUCKER REGIONAL GALLERY Perc Tucker Regional Gallery is Townsville s premier regional art gallery, offering a dynamic range of local, national and international exhibitions complemented by workshops, talks and a host of other programs. Strand Ephemera, a part of our GCPNQ partnership with the gallery, is a highlight of the region s arts calendar and showcases Townsville when the climate and environment are magnificent. The festival is presented biennially and has been enjoyed by thousands of local, national and international visitors since 2001 who flock to The Strand to view exhibition pieces scattered over two kilometres. Strand Ephemera 2017 showcased the talents of local, national and international artists and performers. This year 25 competitive entries vied for the major $10,000 award for Artistic Excellence while six artists were invited to submit works as non-competitive entries for the public s enjoyment. This year s winning artist was Erica Gray for her entry, Visceral Bodies, which encourages us to reflect on the fragile aquatic worlds that are currently under threat. Held over 10 days in July and August, Strand Ephemera attracted 155,000 visitors. MINE TO MARKET 13

16 Operations Glencore Technology installs 350th Jameson Cell Developed in the late 1980s, the Jameson Cell is widely implemented in the mining industry and is known as a versatile technology used for a number of minerals and applications in every mining region in the world. Throughout the years, our employees at Mount Isa Mines (MIM) and Glencore Technology have been at the forefront of developing processes and technologies that improve efficiency and maximise the economic viability of mining operations. For the past 30 years Glencore Technology has also been dedicated to marketing our innovations around the world, along with developing new technology for the metals and mineral processing industries. The Jameson Cell is a high-intensity froth flotation cell typically used as part of the cleaning circuit in a Concentrator Plant. The cells can also operate in conjunction with Glencore Technology s IsaMill circuits, also developed at MIM in the early 1990s. The technology works by creating a high pressure jet of slurry that entrains and mixes air in a modified pipe, referred to as a downcomer, to create very fine air bubbles. The particles or valuable minerals attach themselves to the air bubbles and float to the surface in the tank section of the Jameson Cell where they are recovered for further processing. While the principle of using air bubbles to recover particles is the basis of mineral flotation, it is the fast and efficient way air bubbles are generated and how the bubbles and particles interact that make Jameson Cells unique, and contribute to its world-wide use in the mining industry. The Jameson Cell was jointly developed by MIM and Professor Graeme Jameson from the University of Newcastle. 14 MINE TO MARKET

17 Mount Isa Mines Copper Concentrator installed Jameson Cells in 2015 to refurbish aging infrastructure and deliver increased production performance In the late 1960s Professor Jameson started a long-term research program based on the flotation process and improving the recovery of fine particles through this process. In 1985, after more than 20 years of research, MIM commissioned Professor Jameson to undertake a project to improve the flotation performance of the Lead- Zinc Concentrator, ultimately aiming to improve the recovery of fine particles via flotation methods. By working with our Plant Metallurgists, Professor Jameson was able to refine the technology using a two tonne per hour pilot cell at our Lead-Zinc Concentrator in Following the successful treatment of the fine grade lead-zinc particles using the pilot cell, MIM ordered four full-scale cells in 1989; two for the Lead-Zinc Concentrator and two for the Lead-Zinc Concentrator to be built at the Hilton Mine. Word quickly spread on the success of the Jameson Cell, and its technology was immediately implemented in the coal industry with six installations at Newlands Coal in the Bowen Basin to improve the recovery of coal fines. In this application the cell design was further improved as well as enlarged to treat the much higher tonnes treated by the coal industry. Since its development, the Jameson Cell has risen to the challenge and has been adopted in a range of applications, starting off with lead-zinc and coal, and now including copper, other base metals, industrial minerals such as potash and phosphate, graphite and oil sands. Its widespread success can be attributed to its economical and high performance flotation that delivers multiple benefits that conventional cells cannot match. It has cemented its place in the mining industry by transforming traditional circuit designs to allow cleaner circuits to be designed with fewer cells in a smaller footprint, while also achieving cleaner and higher grade concentrate recovery. The cell has also been able to improve an operation s fine particle recovery, quite noticeable in the coal industry, where some of the streams it treats were once regarded as waste and unable to be economically recovered with conventional technologies. Today, there are 350 Jameson Cells installed in 28 countries, with the Mark IV Jameson Cell being the most recent model. In 2015, the Jameson Cell won the Prime Ministers Award for Innovation, recognising the importance of this technology and the role it plays for a prosperous Australian economy. The Jameson Cell has played a significant role in increasing efficiency to recover particles and unlocking the potential of previously unrecoverable particles that would have otherwise been discarded as waste material. Its success is testament of the longevity of the Jameson Cell technology as well as its widespread application in mining sites around the world; whether it s treating graphite in Mozambique, oil sands in Canada or copper in the jungles of Laos. MINE TO MARKET 15

18 In my old life, I always watched the clock waiting for smoko, lunch, or home time. For me, mining engineering is almost a complete reversal. I m still watching the clock, but I m working out how much I can get done rather than when I can go home. 16 MINE TO MARKET

19 Our People Peter Nichols Story Lead Planning and Scheduling Engineer, Ernest Henry Mining While a fly-in fly-out (FIFO) roster gave Peter Nichols a life on the coast, only getting to spend half of it with his family was wearing thin. This year Peter and his family relocated to Cloncurry to find a better balance between life and work. Even though he s been with Glencore for nearly a decade, Peter didn t originally foresee a life in mining. Deciding he wanted to challenge himself and switch careers during his 20s, Peter jumped head first into an engineering degree. Why? In his own words, to see if I could do it! Within six weeks of completing his engineering degree in 2006 he had accepted a job offer, married his partner Erin and moved from his home in Sydney to the vastly different world of the North West Minerals Province under the Mount Isa Mines (MIM) Graduate Program. Peter says the challenge and opportunity that a career in mining offered saw him pursuing a new career path. I went into the tool-making trade after school, but it soon became apparent that manufacturing in Australia was going to be severely impacted by foreign imported products, so I began looking around for different opportunities, Peter says. Given my previous experience working in a trade, pursuing a technical profession like engineering made sense to me. A friend of mine was working in mining, and the way he talked about it made me think that it was an industry I should be aiming for. I chose the MIM Graduate Program because it was one of the best on offer. It was well supported and structured and it felt like there was an opportunity for future career progression. After completing the two year program, Peter chose to stay with the company and continue his career with MIM. The size and scope of projects he was working on were both challenging and rewarding. Peter says there was a stark difference when comparing his old and new career. In my old life, I always watched the clock waiting for smoko, lunch, or home time. For me, mining engineering is almost a complete reversal. I m still watching the clock, but I m working out how much I can get done rather than when I can go home. While Mount Isa offered plenty of professional opportunities for both Peter and Erin, once they started welcoming their children Esme, Darwin and Faline into the world, they realised they were missing the support network of friends and family in New South Wales. Five years after making the move north, Peter and Erin made the big decision to try a FIFO lifestyle that would let Peter continue his career and give the family the benefit of living back in New South Wales. After talking to MIM about potential options, Peter was offered a FIFO role at Ernest Henry Mining (EHM) and the family packed-up and headed back south. Peter says while the proximity to family and friends made life easier for Erin and the kids initially, the FIFO lifestyle wasn t ideal. When I was at home it was great if the kids had events at school I could go along and be involved, and the life side of work/life balance is great, because you aren t at work for six days straight. But then you have to pack your bag and head back to site, and that really starts to wear thin. I wanted to be home every night instead of being thousands of kilometres away. On top of the challenges that a FIFO lifestyle presented to Peter and his family, he was also aware that to progress professionally a move back to a residential roster was necessary. The expectation is fairly clear that with any promotion we had to be willing to commit back to the local community, and that meant relocating to Cloncurry. So at the beginning of 2017 the family headed north again, this time to Cloncurry. Peter is now Lead Planning and Scheduling Engineer at EHM and says aside from missing the beach, the move has been a good one. The kids are getting involved in sports, Erin was working remotely for her old employer but is now applying for local roles, and we re making the most of living in a country town. FIFO certainly offered some advantages to us during a certain stage of life, but being able to come home every night, and enjoy a regular lifestyle with my family is far more important now. MINE TO MARKET 17

20 Community Mine Rescue gives local Army cadets a hoist In June, the Mount Isa Mines (MIM) Mine Rescue team shared their knowledge and expertise with the local Army Cadet Unit to teach them the technical aspects of abseiling. Ron Pippenbacher, Senior Mine Rescue Supervisor and four experienced Mine Rescue team squad members volunteered their time over a two-day period to facilitate a training exercise in abseiling for 12 Mount Isa and Cloncurry Army Cadets. Rope climbing equipment from the MIM Rescue Station was used for the rock climbing activity at Razorback Ridge, south of Mount Isa. The cadets learnt how to safely descend the steep rock face under the direction of Mine Rescue squad members, Craig Nicholson, Ben Pile, Matthew Hovi and George Stuart. In previous years, MIM has given the Army Cadet Unit access to use the Rifle Creek Dam area where the cadets camped and undertook orienteering activities. Major Lachlan Rich of the North Queensland Australian Army Cadet Brigade says he appreciates the support MIM has offered to the local Army Cadet Unit in Mount Isa. It has allowed the cadets to face new challenges, develop their skills and build valuable leadership qualities, Major Rich says. From left: Mine Rescue team members Craig Nicholson, Ben Pile and Matthew Hovi prepare the Army cadets for abseiling Army cadets scale their way down the rock face at Razorback Ridge George Stuart, Mine Rescue squad member helps unbuckle a cadet after a successful descent 18 MINE TO MARKET

21 Health & Safety The Mount Isa Mines Mine Rescue team safely remove the first casualty from underground during the simulated underground search and rescue event The Mount Isa Mines Mine Rescue team assess the situation to safely remove trapped casualties from the vehicle during the simulated road crash rescue event under the scrutiny of adjudicators The team accepts one of 10 awards won at the 2017 Northern Australian Emergency Response Competition Mount Isa Mines triumphs at emergency response competition The Mount Isa Mines (MIM) Mine Rescue team has blown away the competition at the 2017 Minerals Council of Australia Northern Territory Division s Northern Australian Emergency Response Competition. The team took out Best Overall Team, Safest Team and Best Captain, as well as seven individual events and scenarios. Eight members of our 41-strong Mine Rescue squad represented MIM at the competition, held from 19 to 22 June at Glencore s McArthur River Mine (MRM) in the Northern Territory. The competition provides an opportunity for emergency response teams in Northern Australia to test their skills through simulated emergency scenarios under the watchful eyes of professional adjudicators and officials. This year s challenges included fire fighting, first aid, rope rescue, breathing apparatus search and rescue, hazardous materials and road accident rescue with 15 award honours up for grabs. The MIM Mine Rescue team went up against well-practised and experienced teams from Rio Tinto Gove Operations, Newmont Mining Tanami Operations and MRM, winning the Underground Search and Rescue, Fire, Rescue from Heights, HAZMAT (hazardous material), Road Accident Rescue, Theory and First Aid events. Maryann Wipaki, General Manager Health, Safety, Environment and Community Relations for Glencore s North Queensland operations says the competition is a great way to challenge the team s skills in emergency response. Our Mine Rescue team provides a critical role within our operations onsite emergency management process and are highly skilled and trained to respond to emergency situations, Maryann says. Participating in the competition with time pressured practical and realistic scenarios is a valuable opportunity for the team to further improve their skills in emergency preparedness and response. Congratulations to the members of the Mine Rescue team who participated in the competition; Team Manager Craig Nicholson, Team Captain Cameron Moore, Team Vice-Captain Lucas Ljubicic and team members Andrew Shiels, Jackson White, Gareth Parkinson, James Nieboer and Ben Pile. Another 10 Mine Rescue members will be added to the squad once their Rookie training is complete in August, bringing the total squad members to 51. MINE TO MARKET 19

22 Community From left: Ainsley Cooper, Tannum Sands State High School, Toby Winters, Wavell State High School and Zoe Boothby, Biloela State High School QMEA camps give students the ultimate opportunity to try-a-career Mount Isa Mines (MIM) and the Queensland Minerals and Energy Academy (QMEA) joined forces to provide high school students the ultimate opportunity to get a taste for a career in mining through the annual Make It Now Trades (MINT) and Make It Now Engineering (MINE) challenge camps. Held for a week in June, 35 Year 11 and 12 students from Mount Isa, Cloncurry and throughout Queensland attended the camps where they gained valuable mining experience in a realistic industry environment. The Trade camp involved 19 Year 12 students from Spinifex State College, Good Shepherd Catholic College and Cloncurry State School while the remaining 16 students participated in the Engineering Challenge and were from local schools and schools across Queensland. The Trade camp saw students refurbish push bikes, provided by the Mount Isa Police, into motorised bikes at the Spinifex Trade Training Centre, and the Engineering camp involved solving real-life engineering problems, such as underground dewatering or ore recovery projects onsite at MIM. The students were mentored by Glencore employees throughout the duration of the camps, helping them to learn new skills and get a real-taste of what it s like to work in a trade or engineering role in the resources sector. Matt O Neill, Chief Operating Officer Glencore Copper Assets North Queensland says we have a strong focus on ensuring that young people in our resources communities have the opportunity to see and understand the career options available to them in the sector. By working side-by-side with Glencore employees, the students gain experience in careers they might not have considered while in a realistic industry environment. They ll learn useful skills, and we hope, be inspired to seek careers as tradespeople or engineers, Matt says. By providing the opportunity to work both on the mine site and in a realistic workshop environment mentored by Glencore experts, the students gain a real insight into some pretty exciting and rewarding careers. Katrina-Lee Jones, Queensland Resources Council Director of Skills, Education and Diversity says the number of students from various backgrounds taking part in QMEA programs continues to grow with Indigenous and female students making up nearly half the students participating in this year s camps. Last year the QMEA achieved a three-fold increase in the number of Indigenous students entering into a pathway towards a career in the resources sector through its 72 events across the state, Katrina-Lee says. These senior students are only one or two years away from starting an apprenticeship or enrolling in an engineering degree, so the long-term future of our sector to reach diversity goals and ensure an innovative workforce is on track. The QMEA is the education arm of the QRC and is a partnership with the Queensland Government through its Industry Gateway Schools Program. 20 MINE TO MARKET

23 Shartarlia Chong, Spinifex State College tightens the tyre on her team s bike while John Whitting, Head of Department Manual Arts Spinifex State College provides guidance MINE TO MARKET 21

24 Health & Safety The Emergency Response Team (green helmets) and Queensland Fire and Emergency Service responders (white helmets) removing the roof from the wrecked vehicle to rescue Buster, the rescue dummy, at the Cloncurry and District Show Emergency Response Team puts on a show in Cloncurry The Ernest Henry Mining (EHM) Emergency Response Team (ERT) was put to the test in a joint display with the Queensland Fire and Emergency Service (QFES) at the Cloncurry and District Show in June. The ERT and QFES teams were tasked with extracting Buster, the EHM rescue dummy, from a road crash simulation complete with flames, smoke, and a badly damaged vehicle. The exercise took place on the main oval in front of show-goers keen to see the emergency response teams in action. The initial action came from the QFES team who were tasked with extinguishing the fire and creating a safe environment for the EHM ERT to start dismantling the car with the pneumatic jaws of life. Both crews worked together to safely extract Buster and get him the medical attention he needed. Anthony Kyle, Safety and Health Superintendent says that while it was great to exhibit our ERT skills alongside the QFES in front of a local audience, the joint exercise was also a valuable learning opportunity. Emergency response is far from an exact science, Anthony says. Incidents rarely play out like they do in the text book, and working with other emergency response organisations gives us the chance to observe and learn from how other teams work. To have the opportunity to perform exercises alongside the QFES is another opportunity to build on our strengths and identify new ways to approach challenges. Rookies soon to become part of Emergency Response Team While the Ernest Henry Mining (EHM) Emergency Response Team (ERT) were on display at the Cloncurry and District Show, the 2017 Rookie group were on site and deep into their second set of four training blocks. To become part of the ERT, our employees are enlisted as Rookies and undergo intensive training in emergency response to officially become part of the team. Jeremy Grace, Emergency Management Advisor describes how we have carefully tailored the training modules to meet our critical site requirements. Because we are located 38 kilometres from Cloncurry it s not practical to rely on the Queensland Fire and Emergency Service and the Queensland Ambulance Service being available in the event of an incident, Jeremy says. We need to be skilled across traditional mining rescue disciplines such as underground rescue and confined space rescue, but also in areas such as emergency first aid, fire-fighting, road crash rescue and dealing with hazardous materials. Now certified in emergency first aid, breathing apparatus, HAZMAT response, fire-fighting, ropes and confined spaces training, the Rookies will complete their intake training block in September with road crash and underground rescue training. 22 MINE TO MARKET

25 New technology keeps Ernest Henry Mining on top of the weather Upgrading and automating weather recording systems across the Ernest Henry Mining (EHM) lease is opening the door to better weather management across the business. The Primary Automated Weather Station (PAWS) was installed in October 2016 and integration with the user interface software was completed in April as a part of EHM s continuous improvement program. The system provides more accurate and relevant weather data in real-time which is used by both the Environmental and the Underground Mining departments to manage the impacts of weather on operations. When PAWS detects sufficient rain activity it sends notifications to relevant teams to implement a Trigger Action Response Plan (TARP), which is best-practice response to minimise interruptions to operations and ensure effective environmental management. Alex Sexton, Senior Environmental Advisor says the new system delivers a broad range of benefits to his team. Before the new system was implemented we had to physically drive across the lease to check gauges for rain, which was a big drain on our staff resources, Alex says. This data is now accessible from desktop computers in the office which saves a huge amount of time. We also use this data to guide other environmental monitoring activities and improve the quality of our long-term modelling for rehabilitation works. Aaron Harrison, Underground Mining Manager says having accurate and timely weather monitoring is important for maximising the efficiency and output of our operation. Real time, accurate information regarding rainfall on the surface helps us manage the risks associated with surface water draining into the underground environment, Aaron says. While the safety of staff and the operation is paramount, it also allows us to avoid unforeseen operational disruptions and maintain a steady supply of ore to the processing team at the Concentrator. Phil McCann, Environmental Engineer uses the new Primary Automated Weather System to check real-time weather conditions MINE TO MARKET 23

26 at a glance With a global footprint of 150 assets in more than 50 countries, Glencore has a unique business model which covers diverse products, activities and locations along the entire commodity chain. We produce and market more than 90 commodities including metals and minerals, energy and agricultural products. Here, we take a look at Glencore sites, outside of our north Queensland operations, which make up our vast and diverse business. A Glencore Agriculture vessel in Mackay, Queensland is loaded with chickpeas A truck unloads grain in Dooen, Victoria 24 MINE TO MARKET

27 The Glencore Agriculture and Viterra teams work closely with over 10,000 growers in Australia Glencore Agriculture FAST FACTS Glencore Agriculture One of the largest buyers of wheat, barley, oilseeds, pulses, sorghum and cotton direct from Australian growers Exports grain to customers in more than 30 countries Works with more 10,000 growers nationally with offices in every grain growing state Viterra More than 10 million tonnes of storage capacity Six bulk export terminals Five container packing and process facilities Services about 5,000 grower customers One of Glencore s key philosophies of being a diverse business is demonstrated by its extensive portfolio of more than 90 commodities. Mixed in with its metals, minerals and energy products is its significant agricultural business; Glencore Agriculture. In Australia, there are two parts of the Glencore Agriculture business: the marketing arm known as Glencore Agriculture and the storage and handling business known as Viterra. Together they are part of a world class supply chain for agricultural commodities. The commodities exported from Australia play an important role in meeting the food requirements of people around the world. The companies employ more than 800 people across Australia, which increases by a further 1,500 casual workers during harvest season. Glencore Agriculture buys wheat, barley, oilseeds, pulses, sorghum and cotton direct from Australian growers and exports the commodities to end-users in more than 30 countries. The team has a presence in all major growing regions, which span as far north as Mackay in Queensland, down the east coast and throughout South Australia, and as far north west as Geraldton in Western Australia. The majority of commodities are exported, while some are used for domestic customers. Glencore Agriculture is in the top two exporters of agricultural commodities from Australia. End-use customers include food and beverage manufacturers, animal feed manufacturers, consumer product processors, local importers and distributors, and government purchasing entities. The Viterra side of the business operates an efficient grain storage and handling network across South Australia and western Victoria. This storage network consists of more than 80 upcountry receival sites and six port terminals with storage capacity of more than 10 million tonnes. The six grain export terminals are strategically located on the South Australian coast. Viterra also operates Australia s largest container packing and processing business, with five facilities in South Australia, Victoria and New South Wales. The most recent 2016/17 harvest was the busiest and largest in Viterra s history, with more than nine million tonnes of grain received into its system. At the peak of harvest, Viterra sees about 10,000 trucks a day deliver grain into its receival sites. The grain is then segregated into grades, and stored on growers behalf until they are chosen to sell to a marketer like Glencore Agriculture. Using the most efficient combination of road and rail transport, grain is moved from upcountry storage sites to a port terminal where it s loaded onto a ship for export. One of the most important roles of the business is to manage the quality and food safety of the grain. Customers value the Viterra supply chain as the grain is transferred in an efficient and reliable manner, meeting exact specifications for quality and food safety. The company s advanced logistics network in Australia and the efficiencies achieved by managing the full supply chain allow Glencore Agriculture and Viterra to provide a high level of service to all grower and end-use customers. Glencore Agriculture and Viterra are part of the global Glencore Agriculture business, which originates, handles, processes and trades agricultural commodities around the world. Its operations span 35 countries and includes a global shipping fleet to ensure the timely and efficient delivery of products to customers. For more information about our global and Australian Glencore Agriculture operations visit: MINE TO MARKET 25

28 Keeping our beaches safe, Townsville: the All-Terrain Vehicle helps lifesavers to patrol The Strand Community Community groups benefit from funding under our Community Assistance Program Each year through our site-based Community Assistance Program, we award hundreds of thousands of dollars in funding to local community organisations and not-for-profit groups. Through the program we provide funding for local events, projects and initiatives across our north Queensland communities of Mount Isa, Cloncurry and Townsville. In June, we awarded round three of the quarterly program to worthy initiatives, with some of the key recipients featured below. Some of the key recipients of funding from Mount Isa Mines (MIM) include: MOUNT ISA FAMILY SUPPORT SERVICE AND NEIGHBOURHOOD CENTRE The Mount Isa Neighbourhood Centre is used by families and community members as a venue to meet, use computers, and play on the playground, as a place for people on low incomes to get emergency relief and no-interest loans, and a place where people of all ages can learn things like cooking or budgeting. They re set to receive a welcomed grant from MIM for valuable equipment such as a clothes dryer, refrigerator, line trimmer, high pressure cleaner and a table trolley for the community-run Neighbourhood Centre. The new equipment will assist volunteers to maintain the centre and allow them to continue to offer a pleasant, safe and welcoming environment. NAIDOC SENIORS LUNCHEON The annual NAIDOC Seniors Luncheon was held in Mount Isa during July, sponsored by MIM. The luncheon is an opportunity to acknowledge Indigenous seniors and celebrate their achievements over the years while enhancing their social and emotional wellbeing. More than 150 people gathered to enjoy a luncheon to show appreciation to Indigenous seniors in the Mount Isa region. The event involved a three course meal served by volunteers, courtesy bus service, attendee gifts, entertainment and NAIDOC themed decorations. WHITE RIBBON AMBASSADOR TROY CASSAR-DALEY CONCERT MIM is sponsoring a live concert by 2017 Golden Guitar winner and white ribbon ambassador Troy Cassar-Daley on 17 August at Mount Isa s Buchanan Park. The drug and alcohol free concert is free to the public and will provide a night of country music while raising awareness in the community about domestic and family violence. Troy will take the opportunity to talk about domestic and family violence and encourage people to stand up, speak out and act to prevent men s violence against women. Mount Isa will be proud to host Troy, who was inducted into the Australasian Country Music Roll of Renown earlier this year, which is the highest honour for an Australian Country Music artist. SPINIFEX STATE COLLEGE GIFTED AND TALENTED PROGRAM AND JCU EXPERIENCE MIM has been a long-term sponsor of the Spinifex State College Gifted and Talented program which is an 11 week program running one afternoon per week for terms two and three for year six students who are transitioning into high school next year. With 90 students participating, the program assists students to become better prepared for high school, while encouraging families to stay in Mount Isa for their children s secondary schooling. We will also sponsor the Spinifex State College for the James Cook University Experience which provides year 12 students with the opportunity to visit Townsville to tour James Cook University to experience what university life is like and attend talks in preferred course options. This initiative provides year 12 students with insight into university so they can make informed decisions on course selection. NORTHERN OUTBACK BUSINESS AWARDS MIM returns in 2017 as a sponsor of the Northern Outback Business Awards which recognises excellence and innovation in business and outstanding contributions to the growth of our economy, hosted by Commerce North West. 26 MINE TO MARKET

29 2017 NAIDOC Careers Fair, Cloncurry: George Koraba, Loader Operator and Indigenous Employment Program mentor, Briony Fuller, Human Resources Coordinator and Jesse Batten, Services Technician 2017 NAIDOC Seniors Luncheon, Mount Isa: Senior Sergeant Neil King, Queensland Police Service, Stuart Reid, Mine Manager George Fisher Mine, Maryann Wipaki, General Manager Health, Safety, Environment and Community Glencore North Queensland, Eddie Hollingsworth, Manager DATSIP, Chris McCleave, General Manager George Fisher Mine, Deputy Mayor Phil Barwick, Graham Larchin, Manager for Prime Minister and Cabinet, Judith Stubbs, Manager Department of Housing and Public Works, Virginia Mayo, Chairperson Kalkadoon Community Pty Ltd, Lara Lavers, Senior Community Relations Advisor Glencore North Queensland The awards are an opportunity to recognise and reward the efforts and achievements of businesses in the local Government areas of Boulia, Burke, Carpentaria, Cloncurry, Croydon, Doomadgee, Etheridge, Flinders, McKinlay, Mornington, Mount Isa and Richmond. Held at the Mount Isa Mines Entertainment Centre at Buchanan Park on 14 October, the business awards acknowledge innovative processes, product development, sustainability and overall business success. LAKE MOONDARRA FISHING CLASSIC MIM is once again a sponsor of the 2017 Lake Moondarra Fishing Classic which is one of the region s key recreational events, attracting around 350 competitors and 2,500 spectators. Held from 27 to 29 October at Lake Moondarra, keen fishing men and women and campers will gather to enjoy a weekend of fishing, yabby races, beach volleyball, dragon boat regatta, live music and a fireworks display. The annual event for the not-for-profit organisation Mount Isa Fish Stocking Group, attracts tourists to the region, and provides a lifestyle and recreational event for the whole community. CAMOOWEAL DROVER S CAMP FESTIVAL This year marks the 21st anniversary of the Camooweal Drover s Camp Festival, which is Camooweal s main event for the year, providing a social opportunity for the remote community. Being held from 25 to 27 August the Drover s Camp Festival attracts 650 visitors to town, providing an opportunity to bring together drought affected graziers, people from isolated communities, and Camooweal locals to enjoy music, poetry, bronco branding, a street parade and a charity mail race. Some of the key recipients of funding from Ernest Henry Mining (EHM) include: THE ERNEST HENRY MINING C150 CELEBRATIONS 2017 marks 150 years since Ernest Henry discovered copper on the Cloncurry River and founded the Great Australia Mine and the township of Cloncurry. The Cloncurry Shire Council is hosting C150 Celebrations from 15 to 24 September to commemorate this special occasion. Cloncurry will host a gala ball as part of their C150 Celebrations in September this year EHM is proud to partner with Cloncurry Shire Council as the naming rights sponsor of the week-long celebrations and to provide further support by offering tours of our operations to the public. NAIDOC WEEK CELEBRATIONS EHM provided in-kind and funding support to the Cloncurry NAIDOC committee for NAIDOC Week Celebrations held in July. EHM employees attended the NAIDOC Careers Fair promoting our Indigenous Employment Program and School Leavers Program, and funded the Kup Murri and Music Night at Florence Clark Park. Key recipient of funding from our Townsville Operations is: SURF LIFESAVING QUEENSLAND NORTH BARRIER BRANCH Our Townsville operations are proud to provide funds for a purpose built trailer to transport the All-Terrain Vehicle and other lifesaving equipment between the eight clubs located in the North Barrier region. Our funding helps lifesavers to provide critical life-saving care across the region s beaches. MINE TO MARKET 27

30 An Australian Red Cross Trauma Teddy offers some comfort to a young Mackay local who spent the day clearing rubbish from his home and garden after Cyclone Debbie, earlier this year Community A closer look at Workplace Giving Glencore s North Queensland Workplace Giving Program is a simple way for our employees to make regular, tax deductible donations to any of our 11 charities through automatic payroll deductions. Here, we take a closer look at one of our charities making a real difference in our communities. AUSTRALIAN RED CROSS Human dignity, peace, safety and wellbeing for all A critical part of Australian life since 1914, Australian Red Cross works with communities to support and empower people in crisis. It works to reduce suffering across Australia and internationally by mobilising the power of humanity. Your contributions through our Workplace Giving Program help Australian Cross reach people in emergencies, guide individuals and families to the support and assistance they need to rebuild their lives and bring communities together, both here at home and around the world. Kate Dear, Australia Red Cross Workplace Giving Manager is grateful for the heartfelt support of workplace giving champions. Glencore s workplace giving commitment to Australian Red Cross helps us identify and reach individuals and communities HOW DO I GET INVOLVED? Simply fill out the Workplace Giving Program form available on your site intranet, or contact the Payroll office on It only takes five minutes to sign up, and any donation over $2 is tax deductible. that would otherwise fall through the cracks, Kate says. Your donation to Australian Red Cross means you are changing people s lives for the better. By signing up to workplace giving and supporting Australian Red Cross you are: supporting thousands of Australians affected by disasters helping parents who are struggling to feed their children provide thousands of elderly Australians with a daily phone call to check they are okay assisting communities across the Pacific gain access to clean water and so much more. Thank you for your workplace giving. The power of what you do every day is amazing, Kate says. For more information on the Australian Red Cross visit Continuing to mend after Cyclone Debbie Months after the massive category four Cyclone Debbie crossed the north Queensland coast, Australian Red Cross continues to reach out to people still struggling to pick up the pieces. Cyclone Debbie caused widespread damage and flooding in north and south Queensland and northern New South Wales, killing at least 12 people and causing more than $2 billion damage. Since making landfall near Airlie Beach on 28 March 2017, Australian Red Cross has helped more than 27,000 people in affected towns, mobilising more than 2,500 specially trained emergency services staff and volunteers to help where the need was greatest. In all, their people have been on the ground in more than 50 locations, lending humanitarian support and providing essential information. It s been the biggest Australian Red Cross response to a natural disaster since the Queensland floods of MINE TO MARKET

31 Spinifex State College s year 12 Physics class test the classroom-sized jib crane donated by Glencore Community Glencore takes school physics program to new heights with donation of jib crane For twelve years Glencore has collaborated with Spinifex State College to deliver the year 12 Physics and Engineering Program, with this year s program boosted through the donation of a classroom-sized jib crane. The program gives students the opportunity to learn about the physics of crane design and the forces and stresses that need to be considered for the operation and stability of a crane. Students are also taught how to do manual stress calculations and are then shown how to use Australian Standards to ensure these stresses and the resulting deflections are within code. Prior to the construction of the classroom-sized jib crane, students calculated stresses using a vehicle-mounted jib crane provided by Glencore. Peter Woodall, Principal Engineer Zinc Assets North Queensland says donating a classroom-sized jib crane brings benefits to the students and allows them to complete practical studies in a classroom environment. The advantage of having the classroom-sized jib crane is that students can measure the strain and therefore the stresses within the crane using strain gauges mounted along the jib, Peter says. This allows them to compare the actual stresses and deflections with those predicted by manual calculation and by advanced Finite Element Analysis. Spinifex State College s Ben Robson, Head of Department Science and Maths (far Left) and Grant Salmond, Physics Teacher (far Right) show appreciation to Peter Woodall, Principal Engineer Zinc Assets North Queensland and Fran Burgess, General Manager Processing Zinc Assets North Queensland for their continued support of the program Grant Salmond, Physics Teacher Spinifex State College says the school is grateful for the continued support from Glencore. The donation of the jib crane has provided a valuable learning tool for students in the classroom, Grant says. On 2 June, the jib crane was formally handed over to Spinifex State College Senior Campus by Fran Burgess, General Manager Processing Zinc Assets at a ceremony acknowledging the completion of the program for MINE TO MARKET 29

32 Our People Glencore recognises outstanding service milestones Mount Isa Mines copper operations recently hosted a special dinner to recognise our long-serving employees and their career contributions to our business. With a combined total of 490 years of service, 16 employees celebrated either 20, 30 or 40 years of service with the company. The dinners are an opportunity for the company to shine the spotlight on the hard work and achievements of our employees throughout their careers and receive a commemorative medallion in front of their partners and colleagues. Congratulations to all of our longserving employees on this spectacular achievement. From back left: Deon Van Der Mescht, Executive Consultant Copper Assets Australia, Peter Richards, Supervisor Development Crew D (30 years), Clint Brennan, Handheld Miner (30 years), Ross Booth, Mucker (30 years), Tim Burraston, Superintendent MPS and Lab Maintenance (30 years), Kevin Hutchinson, Trainer Assessor/Relief Supervisor (20 years), Tony Goodwin, Trainer Assessor/Relief Supervisor (30 years), Alan Dean, Superintendent Fixed Plant Maintenance (20 years) and Matt O Neill, Chief Operating Officer Copper Assets North Queensland From front left: Nev Horwood, Supervisor Mine Maintenance B Crew (40 years), Leif Welin, Electrical Advisor (40 years) and Herbert Wagner, Machinist (40 years) CONGRATULATIONS TO THE FOLLOWING MOUNT ISA MINES COPPER EMPLOYEES: Michael Lehtonen (20 years) Brendan Griffin (20 years) Kevin Hutchinson (20 years) Steve Royes (20 years) Alan Dean (20 years) Tim Burraston (30 years) Ross Booth (30 years) Clint Brennan (30 years) Tony Goodwin (30 years) Peter Richards (30 years) Terry Haines (40 years) Nev Horwood (40 years) Greg Parker (40 years) John Parsons (40 years) Leif Welin (40 years) Herbert Wagner (40 years) 30 MINE TO MARKET

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34 Are you getting enough sleep? Sleep is as essential for good health as oxygen, food and water. Not enough sleep or disruptions to the sleep-wake cycle such as those that may occur with poorly managed shift work, travelling to a different time zone, illness, poor sleeping habits, parenthood and some medications cause the physiological state known as fatigue. A sleepy fatigued person is accident prone, has mood disturbances, impaired judgement and reaction time and more likely to make mistakes and bad decisions. Staying awake for 24 hours leads to a reduced handto-eye coordination that is similar to having a blood alcohol content of 0.1%. This is why sleep deprivation contributes to road accidents and work injuries. Shift workers get on average two to three hours less sleep than other workers. They often sleep through the day in two split periods and some workers can find it difficult sleeping during the day as it can be difficult to keep the sleep environment dark, quiet, and relatively cool. Getting enough sleep and the right type of sleep is vital for our overall health and wellbeing. While you sleep your body works to support healthy brain function and maintain your physical health. If you ve been having trouble getting enough good sleep, there are many ways you can improve your sleep habits: Get a routine and stick to it Avoid drinking coffee and alcohol too close to bedtime Make sure your bed is comfortable Try closing your eyes for five to 10 minutes and focus on taking deep, slow breaths. If you are getting enough sleep, good nutrition and exercising regularly but still find it hard to perform everyday activities, concentrate or be motivated at your normal levels, you may be experiencing fatigue that needs further investigation. If you are concerned about getting enough sleep talk to your doctor or visit the Australian Sleep Association at for more information. 32 MINE TO MARKET

35 Announcements Congratulations to Justin Bindley, Senior Asset Maintenance Planner George Fisher Mine and his partner Alyssa Pattison on their engagement. Congratulations to Zachary Bell, Reliability Engineer George Fisher Mine and Danielle Uys, Metallurgist Copper Concentrator on their engagement. Congratulations to Marie Jensen, Underground Operator George Fisher Mine and Adrian Airey, Scheduler Mount Isa Copper Operations on the birth of their daughter, Katelin Vida Rose, on 6 June Congratulations to Mani Selvaraju, Plant Metallurgist Zinc Processing and his wife Anu on the birth of their son, Arjun, on 29 June Congratulations to Teanna Anderson, Administration Assistant Mining Mount Isa Copper Operations and her partner Tim Green on their marriage in Townsville on 30 June Congratulations to David Lafferty, Superintendent Long Term Planning and Projects Mount Isa Copper Operations and his wife Victoria on the birth of their daughter, Jocelyn, on 30 June Congratulations to Tamhara Holder, Personal Assistant Central Services and Daniel Morrison, Electrician Zinc Processing on their marriage in Mission Beach on 29 July Calendar of Events SEPTEMBER 5 23 Townsville Eisteddfod Cloncurry 150 Years Celebrations 16 Dajarra Rodeo and Campdraft 23 Cloncurry C150 Races OCTOBER 8 Graeme Connors 60 Summers Back in Town Concert, Cloncurry 13 Rock Pop Mime Show, Mount Isa 14 Northern Outback Business Awards, Mount Isa Lake Moondarra Fishing Classic 27 Glencore Children s Exhibition, Perc Tucker Regional Gallery, Townsville (until 21 January 2018) Environmental credentials Mine to Market is printed on Impact paper stock. Impact is made with a carbon neutral manufacturing process* It is well priced, FSC COC certified and consists of 100% post consumer waste recycled fibre. * Mill use 86% renewable energy, meaning emissions generated by producing Impact are incredibly low. The remaining unavoidable CO 2 emissions are compensated for by promoting controlled emission reduction projects, audited and certified by Climate Partner. The life cycle analysis tracks Impact from raw materials through to K.W. Doggett Fine Paper Warehouses nationally. MINE TO MARKET 33

36 LAURA GEITZ Member, Queensland Country Health Fund and Former Australian Netball Captain Looking for genuine value from your health fund? Join today and experience the difference qldcountryhealth.com.au For more information go to qldcountryhealth.com.au Queensland Country Health Fund Ltd ABN