INFORMATION HANDBOOK

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1 15 th IADI APRC Annual Meeting, Regional Workshop, & International Conference Enhancing the DIC Roles through Resolution Activities Yogyakarta, Indonesia July 2017 INFORMATION HANDBOOK Last Updated: 22 June

2 Contents 1. Date and Venue Weekly Schedule of Events Registration Side Events Accomodation Flight Information & Access General Information Contact Annex

3 1. Date and Venue APRC Regional Workshop: July 2017 APRC Annual Meeting: 18 July 2017 Venue: Hyatt Regency Yogyakarta Address : Jalan Palagan Tentara Pelajar, Sariharjo, Ngaglik, Daerah Istimewa Yogyakarta Phone : URL : Access From Adi Sutjipto International Airport * IDIC will provide the Airport Transfer. Please kindly mention your flight schedule on the registration page 3

4 1. Date and Venue APRC International Conference: 19 July 2017 Excursion: 20 July 2017 Venue: The Alana Yogyakarta Hotel and Convention Centre Address : Jalan Palagan Tentara Pelajar, Sariharjo, Ngaglik, Daerah Istimewa Yogyakarta Phone : URL : Access From Adi Sutjipto International Airport * IDIC will provide the Airport Transfer. Please kindly mention your flight schedule on the registration page 4

5 2. Weekly Schedule Program TIME 2:00pm 5:00pm 6:00pm 9:00pm 9:00am 9:30am 9:30am 9:40am 9:40am 11:30am TOPIC Sunday, 16 July 2017 (SPAC Meeting) Venue: Hyatt Regency Yogyakarta Hotel SPAC Meeting (SPAC Members Only) Dinner Monday, 17 July 2017 (Regional Workshop) Venue: Hyatt Regency Yogyakarta Hotel Registration APRC Regional Workshop Welcoming Remarks Mr. Hiroyuki Obata Chairperson of APRC Workshop Overview Mr. David Walker Secretary General of International Association of Deposit Insurers Session 1: Dealing with Problem Banks This session will provide the best practice and experiences of problem banks identification, assessment, and early intervention, as well as how to deal with potential pitfalls, issues, and challenges in the process. Speakers: 1. Mr. Didik Madiyono, Executive Director of Insurance and Risk Management, Indonesia Deposit Insurance Corporation 2. Mr. Dong Hun Jang, Head of International Relations Team, Korea Deposit Insurance Corporation 3. Mr. Nguyen Quang Huy Chairman, Deposit Insurance of Vietnam 11:30am - 12:00pm 12:00pm 1:30 pm 1:30pm - 3:30pm Discussion Discussion Facilitator: Ms. Maisha Goss Johns Senior International Advisor, Federal Deposit Insurance Corporation Lunch and Networking Session 2: Financial Safety Net Arrangements This session will explain the technical aspect of coordination and information sharing with all financial safety net players both in normal and crisis condition. It also will discuss on DIC role on bank failure, FSN coordination, choosing resolution method, and legal protection for FSN members on decision making. Speakers: 1. Ms. Maisha Goss Johns Senior International Advisor, Federal Deposit Insurance Corporation 2. Mr. Greg Cowper - Managing Director, Policy, Insurance and Emerging Risks of Canada Deposit Insurance Corporation 3. Mr. Ilhami Ozturk Board Member, Savings Deposit Insurance Fund of Turkey 4. Ms. Shirley G. Felix Vice President, Examination Group I, Philippine Deposit Insurance Corporation 5

6 TIME 3:30pm 4:00pm 6:00pm - 9:00pm TOPIC 5. Ms. Afiza Abdullah General Manager, Policy and International Division, Malaysia Deposit Insurance Corporation Discussion Discussion Facilitator: Ms. Maisha Goss Johns Senior International Advisor, Federal Deposit Insurance Corporation Welcoming Dinner Venue: Hyatt Regency Yogyakarta Hotel Dresscode: Smart Casual Tuesday, 18 July 2017 (Regional Workshop & APRC Annual Meeting) Venue: Hyatt Regency Yogyakarta Hotel 9:00am - 10:30am Session 3: Resolution Funding This session will provide the platform on calculation and determination of target fund for resolution, sharing the practices of bond issuance including DIC ratings determination, and advance premium, while also exploring the comparison between public funding and bail in practices, comprising Purchase and Assumption and Bridge Bank. Speakers: 1. Mr. Geof Mortlock Consultant, Australia Indonesia Partnership for Economic Governance 2. Mr. Sumati Sharma Assistant General, Treasury Operations, Deposit Insurance and Credit Guarantee Corporation of India 10:30am - 11:00am 11:00am 11:30am Discussion Discussion Facilitator: Ms. Maisha Goss Johns Senior International Advisor, Federal Deposit Insurance Corporation Overall Wrap Up Ms. Maisha Goss-Johns Senior International Advisor, Federal Deposit Insurance Corporation Mr. David Walker - Secretary General of International Association of Deposit Insurers 11:30am - 12:30pm 12:30pm - 5:00pm 6:00pm 9:00pm 8:00am - 8:30am 8:30am 9:30am Lunch 15 th APRC Annual Meeting (APRC Members, Associates, Partners, and other Invited Individuals Only) Dinner Wednesday, 19 July 2017 (APRC International Conference) Venue: The Alana Hotel Convention Centre Registration APRC International Conference Opening Ceremony Welcoming Remarks - Mr. Halim Alamsyah Chairman, Indonesia Deposit Insurance Corporation 6

7 TIME Vice Chairperson of APRC TOPIC - Mr. Hiroyuki Obata Deputy Governor, Deposit Insurance Corporation of Japan Chairperson of APRC 9:30am 10:45am Keynote Speech - Ms. Sri Mulyani Indrawati* Minister of Finance of the Republic of Indonesia Session 1: Transformation of Deposit Insurance: Lessons Learnt, a decade after global financial crisis This session aims to explore experiences of DIC a decade after financial crisis, particularly the DICs that have expanded its mandate as well as have strengthened its organizational capacity as consequence of changing landscape of financial system. Speakers: 1. Mr. David Walker Secretary General, International Association of Deposit Insurers 2. Mr. Fauzi Ichsan Chief Executive Officer, Indonesia Deposit Insurance Corporation 3. Mr. Bum Gook Gwak Chairman & President, Korea Deposit Insurance Corporation 4. Mr. Rafiz Azuan Abdullah Executive General Manager, Malaysia Deposit Insurance Corporation 10:45am 11:00am 11:00am 12:30pm Moderator: - TBC Coffee Break Session 2: Resolving Financial Crisis through Bank Restructuring Program This session provide sharing platform for DICs that had involved in Banking Restructuring Program. The discussion will focus on various roles and challenges faced by DIC in running such program, either as fund providers, resolution authority, or member of crisis management player. Speakers: 1. Mr. Bernd Bretschneider Managing Director, GBB Rating of Germany 2. Mr. Geof Mortlock Consultant, Australia Indonesia Partnership for Economic Governance 3. Mr. Robertus Bilitea Executive Director of Legal, Indonesia Deposit Insurance Corporation 4. Mr. Kuanyshbek Abzhanov Deputy Chairman, Kazakhstan Deposit Insurance Fund 12:30pm - 1:30pm Moderator: - Mr. Michael M. K. Lin President, Central Deposit Insurance Corporation Lunch 7

8 TIME 1:30pm - 3:15pm TOPIC Session 3: Early Intervention and Crisis Preparation: Coordination Challenges Among Financial Safety Net Members This session explain challenges in coordination among member of financial safety net, particularly deposit insurance, resolution authority, as well as financial services authority, related to early intervention and crisis preparation. Enhanced role of DIC especially the DIC with resolution powers could potentially reduce cost of resolving financial crisis. However, lack of understanding and coordination between deposit insurance, resolution authority, and financial services authority as a result of unclear roles and mandates as written in legislation and other regulations creates barrier to achieve effective early intervention and crisis preparation. Speakers: 1. Mr. Greg Cowper Managing Director, Policy, Insurance and Emerging Risks, Canada Deposit Insurance Corporation 2. Mr. Nikolay Evstratenko Strategic Planning, Research, and International Affairs, Deposit Insurance Agency of Russia 3. Mr. Katsunori Mikuniya Governor, Deposit Insurance Corporation of Japan 4. Mr. Isa Rachmatarwata Ministry of Finance of the Republic of Indonesia 3:15pm - 3:45pm 6:00pm - 9:00pm 9:00am 8:00pm Moderator: - Ms. Destry Damayanti Member of Board of Commissioners, Indonesia Deposit Insurance Corporation Closing Remarks By Mr. Halim Alamsyah, Chairman of IDIC and Vice Chairperson of APRC. Farewell Dinner & Cultural Night The Prambanan Ramayana Ballet Prambanan Temple Dresscode: Smart Casual Thursday, 20 July 2017 Excursion: Merapi Mount Lava Tour*, Ullen Sentalu Museum, Borobudur Temple Dresscode: Casual/Outdoor Outfit *Tentative Subject to change to other tour object ****END OF EVENT**** 8

9 3. Registration For registration you may open and fill the form. Please submit the form NO LATER THAN 3 JULY Should you find some difficulties in registration, please contact the following contacts for registration. Please keep in mind that IDIC will have a national holiday from 24 June 2 July 2017 due to Eid-al Fitr Festivity. Should you need any inquiries on those period, please reach our address only. APRC.Yogya@lps.go.id Phone : ext. 224 Fax :

10 4. Side Events 1. Excursion (20 July 2017) a. Merapi Lava Tour (08:00 10:30)* Merapi is the one of the most-active volcanic mounts in Indonesia, and the tour at Merapi area has become one of the main tourist attractions in Yogyakarta. The tour, using off-road ride on a Willy s Jeep, will explore the area around the line of cold lava or hot volcanic ash flow produced by Merapi during 2006 eruptions. The steep contour of the land will create adrenaline rush as the ride s engine will work hard to run through the sands and the scattering big rocks. Apart from the ride, the tour will also provide you with a thorough understanding and description of Mount Merapi. *Tentative depending on weather and track condition. b. Ullen Sentalu Museum (11:00 13:30) Located at the foot of Merapi Mount, Ullen Sentalu Museum provides the history of Yogyakarta since 18 th Century. Covering a 1,2 hectare area with cool temperature (around Celcius), Ullen Sentalu has numerous collections of pictures, historic artefacts, and paintings of Yogyakarta founding fathers since the culture of Hindi and Buddha to the current situation, as well as the untold stories of Yogyakarta Princess which not many local people even know about it. We will have the lunch at Ullen Sentalu Restaurant after the tour. c. Borobudur Temple (15:00 20:00) Borobudur is a 9 th -century Buddhist temple as well as the world s largest Buddhist temple, and also one of the greatest Buddhist monuments in the world. The temple consists of nine stacked platforms, six square and three circular, topped by a central dome. Recognized as one of the seven wonders in the world, the temple is decorated with 2,672 relief panels and 504 Buddha statues. Since 1982, UNESCO has been listed as a UNESCO World Heritage Site. Dinner will set at Manohara Restaurant Borobudur located adjacent to the temple. 10

11 2. Spouse Program (18 July 2017) IDIC invites participants spouses to have a tour and feel the warmth and culture of Yogyakarta. Spouses have the chance to witness the authentic daily life and get in touch with local people, as well as the magnificent products of Yogyakarta. Tour location: 1. Keraton Yogyakarta The palace and the main seat of Sultan of Yogyakarta and his family. Keraton serves as a cultural center for the Javanese people to learn about the philosophy of Javanese culture and contains a museum that displays the sultante s artifact. Guarded by His Majesty s Kraton Guard Regiment, the Keraton has been well preserved since its establishment in Kotagede Silverwork Kotagede is a historic neighborhood around the Keraton, internationally well-known for its silver crafting. The silversmiths grew since 16th century as the capital of Mataram, dominated by the use of repousse (embossing) technique. Most of the products are used for the household and ceremonial equipment for the royal family. During Dutch colonial period in 1930s, the silverwork has been influenced by the craftsmen from Sulawesi and has grown into one of the most sophisticated silver crafting in South East Asia. Kotagede's silverware is characterized with its floral motifs, e.g. leaf or lotus flower, based from the Hindu tradition; and their manual labor, kept historically authentic. Types of silverware produced by Kotagede are filigrees, silver-casting, sculptures (miniatures), and handmade products (necklaces, rings). 3. Batik Winotosastro One of the legendary Batik-makers in Yogyakarta, Batik Winotosastro was established in early 1960s and known for its range of Batik high-end quality products. Besides shopping, Batik Winotosastro also offers participants to learn how to make their own batik. 11

12 4. Malioboro Street Established in early 1980s, Malioboro is the major shopping street in Yogyakarta, the largest tourist district surrounded by many restaurants and shops. Its sidewalks on both sides of the street are crowded with small stalls selling a variety of goods and known for its cheap value. In the evening, the street is full of lesehan (street side restaurants), street musicians, painters, and other artists exhibiting their creations. 5. Dowa Dowa is a local brand of Yogyakarta, widely known for its crochet bag. Home-made bags are the main product of Dowa and has been recognized internationally. Should you already know about San Fransisco brand The Sak, Dowa-founders was originally one of its vendors before later established their own brand. Now, Dowa is become one of the top must-visit location in Yogyakarta. 3. Golf Program IDIC is welcoming all delegates who would like to participate in the Golf Program at the Merapi Golf Course. Situated on 800 meters above sea level, with just the perfect climate and the most breathtaking panoramic view of Mount Merapi with the hinterland of Yogyakarta and the Indian Ocean, having the golf at the area is worth trying to play on. IDIC will take care for the golf equipment rental. Should you are interested in the program, please contact APRC.Yogya@lps.go.id for registration and confirmation. Date : 18 June 2017 Time : 06:00AM 09:30AM 12

13 5. Accomodation Hyatt Regency Yogyakarta Hyatt Regency Yogyakarta is the venue of APRC Regional Workshop and APRC Annual Meeting. Featuring 260 luxurious rooms with views of tropical garden, pool, and golf court, a limited number of rooms are reserved for the APRC event at discounted rates if you are able to register early. To book your rooms, please Mr. Yudi Karyono (yudi.karyono@hyatt.com and yogyakarta.regency@hyatt.com). Kindly mention in the reservation that you are part of the APRC Annual Meeting, Regional Workshop, and International Conference to avail of the discount. Deadline to book accommodations is on July 7, For your reference, please take a look at the Hyatt Regency Yogyakarta website. Cancellation Policy: 1 (one) night charge for cancellation within 72 hours or No Show within arrival. No Room Type Corporate Rate per night (IDR) nett/room/night 1. Garden View Room IDR ,- 2. Deluxe Balcony IDR ,- 3. Regency Club Room IDR ,- Hotel Tentrem Hotel Tentrem Yogyakarta is one of the most famous 5-star hotel in Yogyakarta. Located 10 minutes south from the venue, Hotel Tentrem is known for its serving of Jamu (traditional herbal drink), Hotel Tentrem offers the best experience of Yogyakarta hospitality and spacious rooms. IDIC provides shuttle from Hotel Tentrem to venue vice-versa in every 30 minutes. To book your rooms, please e- mail deny.ranaputri@hoteltentrem.com. Kindly mention in the reservation that you are part of the APRC Annual Meeting, Regional Workshop, and International Conference to avail of the discount. Deadline to book accommodations is on July 7, For your reference, please take a look at the Hotel Tentrem website. Cancellation Policy: 1 (one) night charge for cancellation within 72 hours or No Show within arrival. Room Type Corporate Rate per night (IDR) nett/room/night Deluxe Room IDR ,- *Please find the hotel reservation forms on the Annex page 13

14 6. Flight Information and Access About Yogyakarta International Airport Adisutjipto International Airport is the principal airport serving Yogyakarta, located 12 kilometers from Hyatt Regency Hotel, Hotel Tentrem, and The Alana Hotel. To reach Yogyakarta, it is highly possible that you will have to transit in one of these cities: 1. Jakarta (Soekarno-Hatta International Airport / SHIA) Most airlines going to Yogyakarta will transit in Jakarta SHIA. There are a number of airlines serving from Jakarta SHIA to Yogyakarta, with Garuda Indonesia has the most flight schedule to Yogyakarta. Other airlines flying to Yogyakarta are Batik Air, Air Asia, Lion Air, and Sriwijaya Air. 2. Kuala Lumpur One of the international routes serving to Yogyakarta is from Kuala Lumpur. The only flight serving the route is Air Asia. 3. Singapore Silk Air (Singapore Airlines) operates the Singapore-Yogyakarta Route. Please be noted that IDIC will provide the necessary assistance when transit from International Terminal to Domestic Terminal at Soekarno-Hatta International Airport, Jakarta and airport-hotel transfer in Yogyakarta. 14

15 Visa Information For Visa Information please visit Directorate General of Immigration, Ministry of Law and Human Rights of the Republic of Indonesia on the following information: - Visa Exemption: Indonesia has given free-visa facility for 169 countries under the new Presidential Regulation No. 21/2016 concerning Visit Visa Exemption on 2 March Please check on the following link for information on the country list, requirements, and other useful info. Note: Attending the 15 th IADI APRC Annual Meeting, Regional Workshop, and International Conference is classified on the purpose tab number 6: Giving Lecture or attend seminar. IDIC will prepare supplementary documents to be shown at immigration for all registered participants. - Visit Visa: You may apply for Visa on Arrival at the Soekarno Hatta International Airport, Jakarta, or at Adi Sutjipto International Airport, Yogyakarta. Please find the following link for information on the VOA and visa application process. Please be noted that IDIC has cooperated with Indonesian Ministry of Foreign Affairs to accelerate the visa issuance for all 15 th IADI APRC Annual Meeting, Regional Workshop, and International Conference delegates. For more info on Indonesian embassies location in your country, please refer to the following link: Should you need a visa supporting letter for visa application, please mention on the registration page, or contact us directly (Please refer to Contact section). 15

16 7. General Information on Yogyakarta About Yogyakarta Yogyakarta Special Region (Daerah Istimewa Yogyakarta, DIY) is officially one of Indonesia s 34 provinces. Yogyakarta is one of the foremost cultural centers of Java. This region is located at the foot of the active Merapi volcano, Yogyakarta was in the 16th and 17th centuries the seat of the mighty Javanese empire of Mataram from which present day Yogyakarta has the best inherited of traditions. The city itself has a special charm, which seldom fails to captivate the visitor. This province is one of the most densely populated areas of Indonesia. The city came into being in 1755, after the Mataram division into the Sultanates of Yogyakarta and Surakarta (Solo). Gamelan, classical and contemporary Javanese dances, wayang kulit (leather puppet), theater and other expressions of traditional art will keep the visitor spellbound. Local craftsmen excel in arts such batiks, silver and leather works. Next to the traditional, contemporary art has found fertile soil in Yogya s culture oriented society. ASRI, the Academy of Fine Arts is the center of arts and Yogyakarta itself has given its name to an important school of modern painting in Indonesia, perhaps best personified by the famed Indonesian impressionist, the late Affandi. Yogyakarta is often called the main gateway to the Central Java as where it is geographically located. It stretches from Mount Merapi to the Indian Ocean. There is daily air service to Yogya from Jakarta, Surabaya and Bali as well as regular train service and easy accessibility by road. Yogyakarta is commonly considered as the modern cultural of Central Java. Although some may prefer Solo as a good runner up, Yogyakarta remains the clear front-runner for traditional dance, Wayang (traditional puppetry) and music. Yogyakarta has more than just culture though. It is a very lively city and a shopper s delight. The main road, Malioboro Street, is always crowded and famous for its night street food-culture and street vendors. Many tourist shops and cheap hotels are concentrated along this street or in the adjoining tourist area such Sosrowijayan Street. The key attraction of Yogyakarta is Kraton (the Sultan s Palace). The Sultan s palace is the centre of Yogya s traditional life and despite the advance of modernity; it still emanates the spirit of refinement, which has been the hallmark of Yogya s art for centuries. This vast complex of decaying buildings was built in the 18th century, and is actually a walled city within the city with luxurious pavilions and in which the current Sultan still resides. Yogyakarta is also the only major city, which still has traditional Becak (rickshaw-style) transport. Public Transport Due to its cultural reservation, Yogyakarta has limited transportation. The available public transport ranges from Taxi, Bus, Chariot (Andong), and Rickshaw (Becak). IDIC is providing shuttle buses which connects all hotels mentioned on the Accomodation section to the venue and Malioboro Street. 16

17 Climate July is the best season to visit Yogyakarta as the full moon will peak in the middle of this month. The average temperature in Yogyakarta and weather in July is: High 34 deg C/ Low 26 deg C/ Avg 31 deg C Average days with some rainfall in July: 3.4 days Recommended clothing: Shirts, trousers, and other similar clothes. Currency and banking Indonesia s currency is Rupiah (Rp), and the basic unit is 1 Rupiah Coins in Rupiah worth 100 Rupiah, 200 Rupiah, 500 Rupiah, and 1,000 Rupiah Banknotes come in denominations of 2,000 Rupiah, 5,000 Rupiah, 10,000 Rupiah, 20,000 Rupiah, 50,000 Rupiah, and 100,000 Rupiah. Exchange rate is 13,316 Rupiah to US Dollar (as of 25 May 2017). Time zone Yogyakarta is located seven hours ahead of UTC (Universal Time, Coordinated). Electricity The voltage used throughout Indonesia is at 220 V 50 Hz (as opposed to 110 V 60 Hz in US). Most modern electronic equipment that has autosensing capability should work without needing a voltage converter. Indonesia uses European-style two-pin round plugs ('C'-type is the most common variant found) Emergency Calls Police: 110 Ambulance: 118 Fire brigade:

18 8. Contact All inquiries may reach to 2017 APRC Yogyakarta Committee Indonesia Deposit Insurance Corporation Phone: Fax:

19 ANNEX 19

20 Please return to: Room Reservation Hyatt Regency Yogyakarta Jl. Palagan Tentara Pelajar, Yogyakarta Indonesia Phone: (62)(274) Fax: (62)(274) EVENT NAMES: 15th IADI Annual Meeting, Regional Workshop & International Conference BOOKING DETAILS: Arrival Date : Flight #: Flight Arrival Time: Departure Date: Flight #: Flight Departure Time: Last Name : First Name: Company : BOOKING CONTACT DETAILS: Contact Person: Company: Phone / Fax: / PLEASE RESERVE: (Please complete the following) Room Type Group Rate # of Rooms #of Adults/Children Garden View Room IDR nett/room/night / Deluxe Balcony IDR nett/room/night Regency Club Room IDR nett/room/night Hyatt Tentrem transfer service already inclusived into the room rate. Preference: Smoking Non-smoking King Size Bed (2m x 1,8m) Loyalty Program: World of Hyatt # Frequent Flyer(Airline/FF#): Remarks: Extra bed can be arranged at IDR nett/night/unit, inclusived breakfast Rate quoted per room per night and inclusived of 10% service charge and 10% tax. Rates above are inclusive breakfast for maximum 2 (two) persons and 1 child below 12 years Rates above are inclusive in room internet access up to 4 devices Any specific request shall be confirmed upon arrival based on availability All room bookings are NOT confirmed until get hotel confirmation number 2 x Twin Beds (2m x 1,2m) TRANSPORTATION: Private car Required: Toyota Avanza available at IDR 100,000nett /car/way Arrival Departure Kijang Innova available at IDR 120,000nett /car /way Arrival Departure Where to meet the private car: After completing Customs formalities turn left and walk towards the Baggage Collections. You would then need to go through another custom check-point for baggage. Once done, you would exit and will come across various taxi counters. Approach the one under the heading of Hyatt Regency Yogyakarta. From here, staff at this counter will assist and direct you to you waiting car. Alternatively, you could also look out for our airport representative. (additional IDR 30,000 nett/car/way for any pick up or drop at International Arrival terminal) RESERVATION GUARANTEE: Kindly provide a company letter or a credit card number and expiry date to guarantee this reservation. Guaranteed by : Card Holder Name: Credit Card: AMEX / Diners / JCB / Master Card / Visa Card Card No: Expiry Date: / TERMS & CONDITIONS: Check-in time is after 2:00pm. Checked-out time is 12:00 noon. Please note that any cancellations or amendments made within 72 hours of arrival will incur a one-night cancellation fee. Any no-show on the specified date of arrival will result in a one-night accommodation charge as cancellation fee. Please return this form at the latest by two weeks before the conference date. Afterwards, would be based on rooms availability. 20

21 15 th APRC Annual Meeting, Regional Workshop, & International Conference Yogyakarta, July 2017 Indonesia Name Prefix + Mr. Ms. Dr. Phone Office: / Mobile: Organization / Job Title: Country Dietary Requirements Date of Arrival Time Flight Number Date of Departure Time Flight Number Passport Please send us your copy of passport. Airport service request will be charge-able with Inova Car IDR 150,000 net/way ( Terminal A ) & IDR 180,000 net/way ( Terminal B ) Accommodation Preference Tentrem Hotel*) Check-in Deluxe (IDR ) Check-out Please note Deluxe smoking or no smoking and King or Twin bed Please inform the Credit Card and its validity ( month / year ) for guarantee reservation, if there is no guarantee the reservation will be release 14 days before arrival time If you have any special inquiries, please state below. Please complete and return this form to : info@hoteltentrem.com & Cc deny.ranaputri@hoteltentrem.com *) NOTES: Hotel Rates are per room per night. Rates are applicable for single or double occupancy. This special rate are only for this event 1 (one) night charge for cancellation within 72 hours or NO SHOW Deluxe Room Inclusion: Buffet breakfast at Kayumanis Coffee Shop for one (01) or two (02) occupancy 21

22 Complimentary internet Complimentary Minibar Welcome fruit Welcome drink Cool towel upon check-in Shuttle to Malioboro Daily local newspaper Sport & Recreation facilities of swimming pool, Fitness Center, Tennis Court and Kids playground Free Wi-Fi internet access in guest room, meeting room and public area. 22

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