KID-Systeme Company profile

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Sarah Hoover
6 years ago
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1 KID-Systeme Company profile

2 As a member of Airbus, KID-Systeme can rely on the support of a global technology leader and benefits at the same time from corporate autonomy. Patrick Schrot General Manager 2013

KID-Systeme is a market-leading supplier of electronic cabin systems for passenger and corporate aircraft.

personal electronic devices while in the air as if on the ground.

Established in 1999, KID-Systeme launched with its pioneering product SKYpower, the world s fi rst 110V aircraft in-seat power system.

Awarded performance KID-Systeme has been recognised as a Supplier of Excellence in several rating programs, from Airplane builder to Airline customer.

operational support services and to provide competitive direct maintenance costs for example.

Advanced Power Converter 2009 Selected for the A350 cabin video system Introduction of the internet on board commercial aircraft 2007 Market

3 KID-Systeme is a market-leading supplier of electronic cabin systems for passenger and corporate aircraft. The company s product portfolio encompasses seat power, onboard connectivity and wireless content services, enabling passengers to use their own personal electronic devices while in the air as if on the ground. KID-Systeme supplies the world s leading aircraft manufacturers, including Airbus, Boeing and Embraer. Established in 1999, KID-Systeme launched with its pioneering product SKYpower, the world s fi rst 110V aircraft in-seat power system. KID-Systeme, always on the cutting-edge of the industry. Awarded performance KID-Systeme has been recognised as a Supplier of Excellence in several rating programs, from Airplane builder to Airline customer. Supplier Support Rating surveys are designed to recognize performance and commitment to customer satisfaction, and identify areas for support improvement. Important criteria are the demonstrated ability to provide continuously reliable equipment and the associated technical support; to ensure operational support services and to provide competitive direct maintenance costs for example. Key company milestones A Story of success: 2013 SKYfi product portfolio launched to market 2012 USB outlet unit launched 2011 Introduction of the Advanced Power Converter 2009 Selected for the A350 cabin video system Introduction of the internet on board commercial aircraft 2007 Market introduction of GSM on-board equipment New AC Outlet Unit-4 confi rmed as the universal outlet for every plug worldwide 2006 Product launch of Seat Power Module for integrated in-fl ight entertainment solutions 2003 Development of the third generation of SKYpower 2001 Introduction of the next generation of the AC outlet unit Selection as fi rst-tier supplier for Airbus A380 cabin electronic systems 2000 SKYpower 110 volt enters into service 1999 Foundation of KID-Systeme GmbH 1991 Incorporation of Buxtehude Site with creating a cabin electronic supply center 1985 Development start of the fi rst comprehensive Cabin Intercommunication Data System

Experience & Innovation Quality made in Germany Power to the people Today, SKYpower has been installed in nearly 400.

4 Experience & Innovation Quality made in Germany Power to the people Today, SKYpower has been installed in nearly seats by more than 80 airlines, making it the single largest in-seat power supply system in the world. SKYpower ensures maximum reliability and system integration at a minimum total cost of ownership. SKYpower is now complemented by SKYfi, a connectivity platform for passenger and corporate aircraft to provide a wide range of on-board communication options, media applications and services. Cabin Experts The company is wholly committed to improving existing products and generating innovative ideas for new developments and applications. KID-Systeme continuously observes and analyses worldwide market drivers and trends to stay ahead of the market. Classic SKYpower USB BIZ Jet Stream and dream SKYfi enables passengers to access the internet, GSM telephony and wireless content streaming through their own personal electronic devices while in fl ight, providing airlines with a major revenue opportunity and enhancing the passenger experience. Training & Workshops KID-Systeme provides comprehensive training programs to familiarize customers and respective crews with our products. Theoretical and practical training is provided through on-site courses and booklets.since 1995, KID-Systeme has hosted regular customer workshops, as the company recognises the importance of communicating directly with clients. The workshops provide essential feedback on existing products and help infl uence new designs, applications and services. SKYfi Club Web Phone Service offers All product design and manufacturing are conducted at KID-Systeme s headquarters in Buxtehude, near Hamburg in Germany, to meet the exacting quality standards of OEMs.The company also operates service centers in Buxtehude, Beijing, Dallas, Seattle, Dubai and São Paulo. Each centre provides full servicing and 24/7 AOG (aircraft-on-ground) support and spares facilities. The customer comes fi rst and KID-Systeme conducts regular customer workshops to listen to and examine feedback. KID-Systeme offers: Services Geo Experience Product and systems integration German-made quality Reliability Innovation Worldwide customer support Effi ciency KID-Systeme is a wholly-owned subsidiary of Airbus but operates as an independent company.

Expertise & service Worldwide Locations Seattle Buxtehude Dallas Beijing Dubai São Paulo Contact Germany KID-Systeme GmbH, Service

de Customer Service KID-Systeme offers award-winning customer service.

Our service centers are located in Buxtehude, Germany; Beijing, China; Dallas and Seattle, US; Dubai, UAE; and Sao Paulo, Brazil.

Inventory analyses Meet-and-greet for direct on-site technical assistance FHS programs Loan and lease China ELTRA Services Beijing, Mrs.

5 Expertise & service Worldwide Locations Seattle Buxtehude Dallas Beijing Dubai São Paulo Contact Germany KID-Systeme GmbH, Service Headquarter, Herr Rüdiger Jansen Phone: +49 (0) 40 / ruediger.jansen@kid-systeme.de Customer Service KID-Systeme offers award-winning customer service. We aim to ensure ongoing customer satisfaction for the entire 30-year lifecycle of our products. Our service centers are located in Buxtehude, Germany; Beijing, China; Dallas and Seattle, US; Dubai, UAE; and Sao Paulo, Brazil. Each center provides full servicing and 24/7/365 AOG (aircraft-on-ground) support, spares and technical services, including: FAL support Inventory analyses Meet-and-greet for direct on-site technical assistance FHS programs Loan and lease China ELTRA Services Beijing, Mrs. Liu Hong Phone: hong.liu@eltra.net.cn United States American Eurocopter, Mr. William Gatesman Phone: william.gatesman@eurocopterusa.com United Arab Emirates asscom Middle East, Mrs. Valérie-Sanja Tettinek Phone: v.tettinek@asscom-dubai.de

6 KID-Systeme GmbH Lüneburger Schanze 30, D Buxtehude Phone , Fax

Excellent sanitation solutions and cabin modules

Excellent sanitation solutions and cabin modules A company in the Diehl Aerosystems Division 1 Revenues: more than EUR 800 million Employees: more than 4,000 Head office: Laupheim, Germany A Joint Diehl