Embraer Excellence. FNQ Good Practices International Forum

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1 Embraer Excellence FNQ Good Practices International Forum 10/18/2016

2 1994 Embraer is privatized, fusing technological and industry expertise with an entrepreneurial approach Brazil launches a national strategic aerospace initiative via the Aeronautics Technical Center (CTA) and the Technological Institute of Aeronautics (ITA) Federal Government creates Embraer to develop aeronautical engineering and manufacture aircraft in Brazil Embraer is one of the world s leading manufacturers of commercial and executive jets, with substantial and growing operations in defense and security. This information is property of Embraer and cannot be used or reproduced without written permission.

3 DIVERSITY IS WEALTH 19 THOUSAND 2.3 THOUSAND MORE THAN 19,000 EMPLOYEES FROM OVER 20 COUNTRIES MORE THAN 2,300 EMPLOYEES IN JOINT VENTURES AND AFFILIATES This information is property of Embraer and cannot be used or reproduced without written permission.

4 WHERE WE OPERATE USA Nashville Fort Lauderdale Melbourne Mesa Windsor Locks Jacksonville Irwindale NETHERLANDS Amsterdam IRELAND Dublin PORTUGAL Évora Alverca - OGMA BRAZIL São José dos Campos Gavião Peixoto Botucatu Taubaté Brasília Belo Horizonte São Paulo Rio de Janeiro Sorocaba Campinas UNITED KINGDOM Farnborough FRANCE Le Bourget UAE Dubai SINGAPORE Singapore CHINA Beijing This information is property of Embraer and cannot be used or reproduced without written permission.

5 JOINT VENTURES & AFFILIATES EMBRAER CAE EAST (AERO SEATING TECHNOLOGIES) EMBRAER CAE EZAIR OGMA ATECH BRADAR SAVIS VISIONA This information is property of Embraer and cannot be used or reproduced without written permission.

6 COMERCIAL AVIATION ERJ 135 ERJ 140 ERJ 145 ERJ 145 XR EMBRAER 170 EMBRAER 175 EMBRAER 190 EMBRAER 195 E175-E2 E190-E2 E 195-E2 EXECUTIVE AVIATION PHENOM 100E PHENOM 300 LEGACY 450 LEGACY 500 LEGACY 600 LEGACY 650 LINEAGE 1000E DEFENSE & SECURITY A-29 SUPER TUCANO AEW&C MULTI INTEL PATRULHA MARÍTMA KC-390

7 CUSTOMERS COMMERCIAL AVIATION AIRLINES * E-Jets families and ERJ only; scheduled and non-scheduled airlines. COUNTRIES AIRCRAFT IN OPERATION THOUSAND This information is property of Embraer and cannot be used or reproduced without written permission.

8 CUSTOMERS EXECUTIVE AVIATION JETS DELIVERED + COUNTRIES This information is property of Embraer and cannot be used or reproduced without written permission.

9 CUSTOMERS DEFENSE & SECURITY Note: Excludes undisclosed clients ARMED FORCES 50 + This information is property of Embraer and cannot be used or reproduced without written permission.

10 10 ENTERPRISE EXCELLENCE PROGRAM

11 EMBRAER 2007 Delays New Competitors Problems in the fleet After Sales Insatisfaction Oil Prices Loss of aeronautic culture Inefficient processes People insatisfaction Inneficient operations Talents leaving

12 Timeline 2007 Launch Jul/2007

13 EMBRAER ENTERPRISE EXCELLENCE PROGRAM

14 Timeline P3E Launch Jul/2007 Our Values Cultural Mapping

15 CULTURE Boldness and Innovation are our hallmark We build a sustainable future Global Presence is our frontier Our people are what make us fly We strive for company excellence We are here to serve our customers

16 Timeline P3E Launch Jul/2007 Our Values 3P Final Assy Line 1st Cultural Mapping 1st Bronze 1st Silver 1st Kaizen Week 1st Qualified

17 BUSINESS EFFICIENCY SILVER GOLD Enterprise Excellence Be the best company to create sustainable Stakeholder Value QUALIFICATION The journey towards Enterprise Excellence begins, structuring of activities, and operational routines begins BRONZE Application, predictability and stability of processes results improvements for the stakeholders. Satisfied Stakeholders Business results and improvements in the value stream RECOGNITION

18 BUSINESS EFFICIENCY Necessary Evolution Performance Tools and Methodologies Bold goals Attitude Change Time

19 CONTINUOUS IMPROVEMENT CELLS INPUT OUTPUT People who may be from different areas Share the same results... which comprise part of the Value Stream

20 Timeline P3E Launch Jul/2007 Our Values 3P Final Assy Line Supported Self Assessment 1st Cultural Mapping 1st Bronze 1st Silver 1st Kaizen Week 1st Qualified

21 MANAGEMENT MODEL SELF ASSESSMENT 2010 Level Points

22 Timeline P3E Launch Jul/2007 Our Values 3P Final Assy Line Supported Self Assessment Entrepreneur Leader 1st Gold 1st FINEP Innovation Award Cultural Mapping 1st Bronze 1st Silver 1st Kaizen Week 1st Qualified Innova Program

23 PEOPLE 86% 89% 83,70% 82,60% 70,40% 77,70% ,60% 62,10%

24 Timeline P3E Launch Jul/2007 Our Values 3P Final Assy Line Supported Self Assessment Entrepreneur Leader 1st Gold Results # Assessment 1st FINEP Innovation Award Cultural Mapping 1st Bronze 1st Silver 1st Kaizen Week 1st Qualified Innova Program

25 Timeline P3E Launch Jul/2007 Our Values 3P Final Assy Line Supported Self Assessment Entrepreneur Leader 1st Gold Results # Assessment 1st FINEP Innovation Award EVOLUTION Cultural Mapping 1st Kaizen Week 1st Qualified 1st Bronze 1st Silver Innova Program P3E Evolution

26 WHAT IS EXCELLENCE TO EMBRAER? It is to be a company that creates more value for its stakeholders and maintains this performance over time, in a sustainable way. Our goal is to always be the first option when the time comes for our stakeholders to choose.

27 OUR STAKEHOLDERS CUSTOMERS SHAREHOLDERS PEOPLE PARTNERS SOCIETY AND ENVIRONMENT

28 OUR STAKEHOLDERS VALUES SOCIETY & SHAREHOLDERS CUSTOMERS ENVIRONMENT PARTNERS PEOPLE AVAILABILITY ECONOMIC FINANCIAL HEALTH PERFORMANCE OFFERS / COMPETITIVE MARKET SOLUTIONS SOCIAL, ENVIRONMENTAL, WEALTH AND WELFARE INTEGRITY AND PERPETUITY PROFESSIONAL AND PERSONAL SATISFACTION SAFETY ENTERPRISE EXCELLENCE

29 EXCELLENCE PULLED

30 DELIVERED BY VALUE STREAMS

31 ENTERPRISE EXCELLENCE CRITERIA Respect the Value Stream Sustainable Results Excellence Goals Process Maturity Continuous Improvement Excellent and Lean Processes Corporate Requirements Compliance Value for the stakeholders

32 Timeline P3E Launch Jul/2007 Our Values 3P Final Assy Line Supported Self Assessment Entrepreneur Leader 1st Gold Results # Assessment National Quality Award 1st FINEP Innovation Award EVOLUTION Cultural Mapping 1st Kaizen Week 1st Qualified 1st Bronze 1st Silver Innova Program P3E Evolution Entrepreneur Leader Academy

33 LEADERSHIP ENTREPRENEUR LEADER ACADEMY

34 EXCELLENCE MODEL 2010 Level 3 ( ) (314 points) 2011 Level 5 ( ) (547 points) 2013 Level 7 ( ) (777,5 points) 2012 Level 7 ( ) (683 points) PNQ Level 7 ( ) ( points) 2015 Magna cum laude Level 8 ( ) (738,8 777,2 points)

35 EXCELLENCE NEVER ENDS P3E Launch Jul/2007 Our Values 3P Final Assy Line Supported Self Assessment Entrepreneur Leader 1st Gold Results # Assessment National Quality Award Value Stream Management 1st FINEP Innovation Award EVOLUTION Cultural Mapping 1st Kaizen Week 1st Qualified 1st Bronze 1st Silver Innova Program P3E Evolution Entrepeneur Leader Academy Priority Projects 2nd Cultural Mapping

36 Thank you! Sandro Giovanni Valeri Corporate Innovation PRESENTATION THIS INFORMATION IS THE PROPERT OF EMBRAER AND CANNOT BE USED OR REPRODUCED WITHOUT AUTHORIZATION IN WRITING.

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