December 2014 (Fiscal Year 2015) Monthly Ridership Report METROBus and METRORail

Transcription

1 December 2014 (Fiscal Year 2015) Monthly Ridership Report METROBus and METRORail

2 DECEMBER 2014 (FY2015) Table Of Contents Fixed Route System Ridership Overview Explanation of information Page 4 Average Daily Ridership - FY2015 and FY Year-To-Date Page 5 Top Ten Bus Routes - FY Data Page 6 Top Ten Bus Routes - FY Charts Page 7 METROBus Ridership Overview Weekday - By Bus Route - Data Pages 8-10 Saturday - By Bus Route - Data Pages Sunday - By Bus Route - Data Page METROBus Charts - Weekday Page 15 METROBus Charts - Saturday Page 16 METROBus Charts - Sunday Page 17 METRORail Ridership Overview Weekday - By Rail Station - Data Page 18 Saturday - By Rail Station - Data Page 19 Sunday - By Rail Station - Data Page 20 METRORail Charts - Weekday Page 21 METRORail Charts - Saturday Page 22 METRORail Charts - Sunday Page 23 METROBus Indicators Explanation of information Page 24 Weekday - Boardings By Revenue Hour - Data Page 25 Weekday - Boardings By Revenue Hour - Chart Page 26 Weekday - Boardings By Revenue Mile - Data Page 27 Weekday - Boardings By Revenue Mile - Chart Page 28 Saturday - Boardings By Revenue Hour - Data Page 29 Saturday - Boardings By Revenue Hour - Chart Page 30 Saturday - Boardings By Revenue Mile - Data Page 31 Saturday - Boardings By Revenue Mile - Chart Page 32 Sunday - Boardings By Revenue Hour - Data Page 33 Sunday - Boardings By Revenue Hour - Chart Page 34 Sunday - Boardings By Revenue Mile - Data Page 35 Sunday - Boardings By Revenue Mile - Chart Page 36 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 2

3 DECEMBER 2014 (FY2015) Table Of Contents Composite of Boardings and Indicators by Route Explanation of information Page 37 All Fixed-Route Bus Routes Pages Local - Radial Pages Local - Crosstown Page 43 Local - Circulator Page 44 Local - Limited Page 44 Local - Shuttle Page 44 Park & Ride - CBD Peak Period Page 45 Park & Ride - CBD Off-Peak Period Page 45 Park & Ride - Secondary Activity Centers Page 45 Indicators by Service Category - Weekday Page 46 Indicators by Service Category - Saturday Page 47 Indicators by Service Category - Sunday Page 48 Core Routes Explanation of information Page 49 Core Routes - Weekday Page 50 Core Routes - Saturday Page 51 Core Routes - Sunday Page 52 Annual Fixed-Route Ridership Comparison Annual Fixed-Route Ridership Comparison by Month and by Year Page 53 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 3

4 How to read this report DECEMBER 2014 (FY2015) FIXED-ROUTE SYSTEM RIDERSHIP OVERVIEW - Explanation of Information Introduction This report shows how many customers used the combined METRO bus and rail systems in a given month and year-to-date. Ridership statistics are given on a system-wide and route/station level basis as well as by weekday, Saturday, and Sunday. Ridership is counted as boardings, or unlinked passenger trips (National Transit Database (NTD). How are customers counted? Bus Boardings are recorded by automatic passenger counters (APCs) and passenger count cards. METRO has equipped 100% of its fixed-route bus fleet with automatic passenger counters. The raw data are adjusted for missing data and APC under counting as approved in METRO's NTD alternative sampling methodology. Additionally, there are certain routes for which passenger count cards are used due multiple fares on the same route (Route 236 San Jacinto / Baytown). Rail Boardings are recorded by automatic passenger counters (APCs). METRO has equipped 100% of its fixed-route rail fleet with automatic passenger counters. The raw data are adjusted for missing data and APC under counting for Special Events as approved in METRO's NTD methodology. How do I read the overview? The next 3 pages provide an overview of the average daily boardings on local and Park & Ride bus and METRORail for weekday, Saturday, and Sunday for both the current month as compared to the same month last year and for the current fiscal year-to-date as compared to the previous fiscal year-to-date. Information is also presented for the 10 bus routes with the highest average daily ridership, the highest growth between FY2012 and FY2013, and the highest loss between FY2012 and FY2013 for weekday, Saturday, and Sunday. The 10 bus routes with the highest average daily ridership are also presented in graphical form compared to the average ridership for a weekday, Saturday, or Sunday route. How do I compare this year to last year? Boardings data are presented on an average daily basis for ease of comparison. For example, Route 1 Hospital - weekday had 4,445 average daily boardings during FY2015 (October December 2014) as compared to 4,816 average daily boardings during FY2014 (October December 2014). The change in ridership between FY2015 and FY2014 was ( - 371) boardings or ( - 7.7%). This percentage decrease was lower for Route 1 Hospital than for the average of all weekday routes ( - 2.1%). A similar presentation is done for each METRORail station. Are all days included in average daily boardings? The average daily data cover the service operated on typical days in accordance with the normal schedule (for fixed schedule service). A typical day is a day on which normal, regular service is operated. The average daily data does not include days when 1) extra service is provided to meet demands for special events (e.g., the Houston Livestock Show and Rodeo), or 2) service consumed (or ridership) is reduced due to unusually bad weather (e.g., temperatures at or in excess of 100 or days with significant amounts of rainfall), or 3) holidays (e.g., Christmas). (From the NTD 2013 Annual Reporting Manual, Service form (S-10), p. 179) Why do some route numbers have two different names? One means of improving operational efficiency is the use of a single bus on multiple bus routes that each serve downtown. Bus routes that are combined in this manner are through-routed or "hooked." For example, Route 3 Langley and Route 3 West Gray are "hooked" and share the same bus equipment. Currently, METRO operates 14 weekday through-routed / "hooked" route combinations. Ridership allocations for hooked routes are adjusted annually. Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 4

5 Fixed Route System Ridership Overview DECEMBER 2014 (FY2015) Year-To Current Year-To Current Year-To Current Date Month Date Month Date Month METROBus and METRORail FY , , , ,639 86,441 80,547 FY , , , ,004 83,512 85,547 Change 3,685 5,242 4,836 5,635 2,928 (5,000) % Change 1.3% 2.0% 3.9% 4.8% 3.5% -5.8% METROBus FY , , , ,026 71,947 66,152 FY , , , ,062 71,977 72,439 Change (5,155) 1, ,964 (30) (6,287) % Change -2.1% 0.7% 0.3% 2.9% 0.0% -8.7% METROBus - Local FY , ,636 FY , ,459 Change (7,007) (1,823) % Change -3.3% -0.9% METROBus - Park & Ride FY ,116 31,060 FY ,264 27,574 Change 1,852 3,486 % Change 5.9% 12.6% AVERAGE DAILY RIDERSHIP - BY SERVICE CATEGORY WEEKDAY - AVERAGE SATURDAY - AVERAGE SUNDAY - AVERAGE METRORail FY ,751 43,433 18,656 17,614 14,494 14,396 FY ,910 39,854 14,181 14,942 11,535 13,108 Change 8,840 3,579 4,475 2,671 2,959 1,287 % Change 24.0% 9.0% 31.6% 17.9% 25.6% 9.8% Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 5

6 Fixed Route System Ridership Overview DECEMBER 2014 (FY2015) Highest Daily Boardings Highest Growth Highest Loss Route Boardings Route Boardings Route Boardings FONDREN 9, KINGSLAND NORTHLINE (770) 2 2 BELLAIRE 7, BELLAIRE QUICKLINE BELLFORT (485) 3 65 BISSONNET 6, FONDREN BRIAR FOREST (380) 4 82 WESTHEIMER-WEST OAKS 6, BISSONNET HOSPITAL (371) 5 52 SCOTT 6, CYPRESS BELLAIRE (283) 6 25 RICHMOND 6, WEST BELLFORT WILLOWBEND (280) 7 46 GESSNER 5,560 4 BEECHNUT SOUTHMORE (267) 8 4 BEECHNUT 5, SCOTT SOUTH MAIN (252) 9 73 BELLFORT 5, WEST LITTLE YORK HARWIN (242) POST OAK 4, SUNNYSIDE / TMC WESTHEIMER-SHARPSTOWN (236) Subtotal 63,739 % of Total Boardings 27% Highest Daily Boardings Highest Growth Highest Loss Route Boardings Route Boardings Route Boardings 1 2 BELLAIRE 5,771 2 BELLAIRE NORTHLINE (531) FONDREN 5, BISSONNET WESTHEIMER-WEST OAKS (193) 3 82 WESTHEIMER-WEST OAKS 4, FONDREN MLK (175) 4 65 BISSONNET 3, SCOTT BELLFORT (143) 5 56 AIRLINE 3, GESSNER AIRLINE (126) 6 52 SCOTT 3,560 4 BEECHNUT WESTHEIMER-SHARPSTOWN (93) 7 46 GESSNER 3, WEST LITTLE YORK POST OAK (85) 8 4 BEECHNUT 3, HIRSCH ACRES HOMES (85) 9 25 RICHMOND 3, ANTOINE BRIAR FOREST (68) WESTHEIMER-SHARPSTOWN 3, CROSSTIMBERS HIRAM CLARKE (58) Subtotal 39,932 % of Total Boardings 36% TOP TEN BUS ROUTES - FY2015 WEEKDAY RIDERSHIP (Year-To-Date) SATURDAY RIDERSHIP (Year-To-Date) SUNDAY RIDERSHIP (Year-To-Date) Highest Daily Boardings Highest Growth Highest Loss Route Boardings Route Boardings Route Boardings FONDREN 3, FONDREN NORTHLINE (394) 2 2 BELLAIRE 3, BISSONNET CANAL (137) 3 56 AIRLINE 3, WILLOWBEND NORTH MAIN (134) 4 82 WESTHEIMER-WEST OAKS 3,340 4 BEECHNUT WESTHEIMER-WEST OAKS (128) 5 65 BISSONNET 2, RICHMOND BRIAR FOREST (121) 6 4 BEECHNUT 2,399 5 SOUTHMORE POST OAK (115) 7 52 SCOTT 2, LONG POINT HARRISBURG (104) 8 81 WESTHEIMER-SHARPSTOWN 2, AIRLINE 76 6 JENSEN (83) 9 25 RICHMOND 1,955 1 HOSPITAL ACRES HOMES (82) GESSNER 1, ANTOINE WESTHEIMER-SHARPSTOWN (70) Subtotal 28,038 % of Total Boardings 39% Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 6

7 Fixed Route System Ridership Overview DECEMBER 2014 (FY2015) TOP TEN BUS ROUTES - FY2015 WEEKDAY RIDERSHIP (Year-To-Date) 12,000 10,000 8,000 6,000 4,000 2, Fondren 2 Bellaire 65 Bissonnet 82 Westheimer - West Oaks 52 Scott 25 Richmond 46 Gessner 4 Beechnut 73 Bellfort 33 Post Oak Boardings Average SATURDAY RIDERSHIP (Year-To-Date) 7,000 6,000 5,000 4,000 3,000 2,000 1,000-2 Bellaire 163 Fondren 82 Westheimer - West Oaks 65 Bissonnet 56 Airline 52 Scott 46 Gessner 4 Beechnut 25 Richmond 81 Westheimer - Sharpstown Boardings Average SUNDAY RIDERSHIP (Year-To-Date) 4,000 3,500 3,000 2,500 2,000 1,500 1, Fondren 2 Bellaire 56 Airline 82 Westheimer - West Oaks 65 Bissonnet 4 Beechnut 52 Scott 81 Westheimer - Sharpstown 25 Richmond 46 Gessner Boardings Average Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 7

8 DECEMBER 2014 (FY2015) - Average Weekday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE BUS ROUTES 1 HOSPITAL 4,445 4,816 (371) -7.7% 4,736 4,341 4, BELLAIRE 7,553 7,836 (283) -3.6% 7,833 7,405 7, LANGLEY 1,123 1, % 1,212 1,078 1, WEST GRAY (14) -1.6% BEECHNUT 5,517 5, % 5,856 5,299 5, KASHMERE 1,738 1,879 (141) -7.5% 1,830 1,705 1, SOUTHMORE 2,125 2,392 (267) -11.2% 2,237 2,084 2, JENSEN 1,593 1, % 1,702 1,563 1, TANGLEWOOD % 1, SOUTH MAIN 2,951 3,203 (252) -7.9% 3,101 2,917 2, NORTH MAIN (84) -8.7% GULFTON 1,387 1,519 (132) -8.7% 1,489 1,377 1, WILLOWBEND 1,139 1,419 (280) -19.7% 1,217 1,139 1, ALMEDA 1,519 1,610 (91) -5.7% 1,642 1,488 1, NANCE (14) -1.5% HIRAM CLARKE 2,440 2,627 (187) -7.1% 2,522 2,410 2, FULTON - 2,317 (2,317) % Discontinued 18 KIRBY 1,166 1,249 (83) -6.7% 1,243 1,148 1, WILCREST 1,367 1,406 (39) -2.8% 1,428 1,356 1, CANAL 1,755 1,762 (6) -0.4% 1,852 1,728 1, LONG POINT 2,526 2,535 (9) -0.4% 2,665 2,486 2, CROSSTIMBERS 2,014 1, % 2,153 1,953 1, NORTHLINE 1,241 2,011 (770) -38.3% 1,299 1,214 1, RICHMOND 6,056 6, % 6,377 5,989 5, OUTER LOOP 1,966 1,970 (3) -0.2% 2,091 1,899 1, INNER LOOP 2,175 2,179 (4) -0.2% 2,285 2,143 2, TSU/UH HIRSCH 1,271 1,274 (3) -0.2% 1,379 1,216 1, CLINTON % CULLEN 2,907 3,018 (111) -3.7% 3,097 2,794 2, RENWICK 1,292 1, % 1,311 1,253 1, POST OAK 4,903 5,049 (146) -2.9% 5,143 4,821 4, MONTROSE % KEMPWOOD 1,523 1,673 (150) -9.0% 1,635 1,514 1, LAWNDALE 1,586 1,673 (88) -5.2% 1,701 1,575 1, EL SOL (35) -7.1% MANCHESTER DOCKS % PECORE 2,205 2, % 2,314 2,157 2, TELEPHONE 3,045 3,238 (193) -6.0% 3,196 2,978 2, HOLMAN 1,424 1,619 (195) -12.0% 1,595 1,403 1, ACRES HOMES 2,641 2,863 (222) -7.7% 2,834 2,618 2, TIDWELL 3,309 3,469 (161) -4.6% 3,470 3,255 3, GESSNER 5,560 5, % 5,783 5,418 5, HILLCROFT (50) -5.1% 1, NAVIGATION (41) -7.9% CHIMNEY ROCK % HARRISBURG 3,780 3,947 (167) -4.2% 4,028 3,666 3, HEIGHTS 2,737 2,858 (121) -4.2% 2,917 2,655 2, HIRSCH 3,003 3,160 (157) -5.0% 3,116 3,013 2, SCOTT 6,098 5, % 6,326 6,117 5, BRIAR FOREST 3,982 4,363 (380) -8.7% 4,274 3,953 3, AIRLINE 4,794 4,995 (201) -4.0% 4,933 4,662 4, HAMMERLY % ALDINE MAIL % SOUTH MacGREGOR % LINCOLN CITY % BISSONNET 6,678 6, % 7,065 6,501 6, YALE 1,619 1, % 1,717 1,597 1, Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 8

9 DECEMBER 2014 (FY2015) - Average Weekday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE BUS ROUTES 67 DAIRY ASHFORD (35) -4.5% BRAYS BAYOU 4,726 4,779 (53) -1.1% 5,141 4,734 4, MEMORIAL (15) -3.4% COTTAGE GROVE CIRCULATOR WESTVIEW (89) -10.6% BELLFORT 5,093 5,577 (485) -8.7% 5,267 5,126 4, ELDRIDGE % LIBERTY 1,834 1,859 (25) -1.3% 1,977 1,822 1, MLK 3,897 3,950 (53) -1.3% 4,202 3,872 3, ALABAMA (63) -17.3% IRVINGTON (122) -13.0% WEST LITTLE YORK 1,510 1, % 1,587 1,442 1, DOWLING (37) -4.8% LYONS 1,245 1,252 (8) -0.6% 1,352 1,196 1, WESTHEIMER-SHARPSTOWN 4,809 5,045 (236) -4.7% 4,988 4,791 4, WESTHEIMER-WEST OAKS 6,596 6,780 (184) -2.7% 6,854 6,549 6, LEE ROAD 1,001 1,121 (120) -10.7% 1,008 1, ANTOINE 4,414 4, % 4,627 4,360 4, FM1960 3,674 3,793 (119) -3.1% 3,918 3,547 3, SUNNYSIDE / TMC 3,126 2, % 3,316 3,119 2, HOBBY AIRPORT 2,379 2,496 (117) -4.7% 2,655 2,334 2, SETTEGAST % BRIARGATE (14) -1.8% BUSH I.A.H 3,330 3,398 (68) -2.0% 3,326 3,333 3, VETERANS MEMORIAL 2,534 2,743 (209) -7.6% 2,657 2,514 2, MEMORIAL 1,788 1,828 (40) -2.2% 1,886 1,793 1, HARWIN 2,243 2,484 (242) -9.7% 2,407 2,185 2, NORTHSHORE 2,281 2, % 2,337 2,267 2, FONDREN 9,685 9, % 10,139 9,632 9, MISSOURI CITY / TMC % KUYKENDAHL 2,037 1, % 2,128 2,059 1, SPRING 1,398 1, % 1,487 1,399 1, NORTH FREEWAY % SETON LAKE (24) -3.4% NORTHWEST STATION 2,383 2, % 2,513 2,388 2, WEST LITTLE YORK (86) -13.2% CYPRESS 1,970 1, % 2,148 1,893 1, NORTHWEST FREEWAY % KINGSLAND 3,015 2, % 3,176 3,062 2, GRAND PARKWAY 1, % 1,112 1, ADDICKS 2,022 1, % 2,203 1,981 1, KATY FREEWAY % MAXEY ROAD (7) -1.3% SAN JACINTO / BAYTOWN (7) -5.2% MONROE % BAY AREA 1,969 1, % 2,108 1,959 1, FUQUA 1, % 1,085 1, GULF FREEWAY (5) -1.1% KINGWOOD 982 1,003 (22) -2.2% 1, EASTEX % 1, TOWNSEN 1, % 1,165 1,088 1, EASTEX FREEWAY (25) -8.3% WEST LOOP (19) -4.8% WESTWOOD % WEST BELLFORT 2,752 2, % 2,997 2,687 2, SOUTHWEST FREEWAY (2) -9.7% WESTCHASE/GESSNER (20) -4.4% KUYKENDAHL/GREENWAY (22) -4.8% KINGSLAND-UPTOWN % WEST BELLFORT-WESTWOOD/TMC (15) -2.4% SOUTHPOINT-MONROE/TMC 1, % 1,036 1, KINGSLAND-ADDICKS-NWTC/TMC 1,387 1, % 1,458 1,394 1, Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 9

10 DECEMBER 2014 (FY2015) - Average Weekday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE BUS ROUTES 302 POLK SHUTTLE (10) -18.6% WEST SHUTTLE % KASHMERE SHUTTLE % HIRAM CLARKE SHUTTLE % FALLBROOK SHUTTLE % NORTHWEST SHUTTLE - 58 (58) % Discontinued 348 FOOD BANK SHUTTLE % BELLAIRE QUICKLINE 1, % 1,214 1,130 1, GREENLINK CIRCULATOR 1,042 1,067 (26) -2.4% 1, TMC SWIFTLINE % TOTAL 235, ,820 (5,155) -2.1% 249, , , NOTES 1 METRO made route changes effective with the service change on December 21, A) 15 Fulton. Route discontinued effective December 22, B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. C) 79 West Little York. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 2 Route 308 Employee Shuttle service no longer operated as a fixed route bus. 3 METRO made route changes with the Jan 2014 service change effective Jan 26, A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 1 Hospital, 8 South Main, 49 Chimney Rock, 53 Briar Forest, 65 Bissonnet, 81 Westheimer Sharpstown. B) Added additional trips to minimize overcrowding: 46 Gessner, 59 Aldine Mail, 82 Westheimer West Oaks, 87 Sunnyside/TMC, 108 Veterans Memorial, 137 Northshore, 163 Fondren, 214 Northwest Station, 217 Cypress, 221 Kingsland, 256 Eastex C) 71 Cottage Grove. New route commenced operations effective Jan 27, D) Vehicle changed from 24' ARBOC to 40' transit bus to minimize overcrowding on the following routes: 70 Memorial, 72 Westview 4 METRO made route changes with the Jun 2014 service change effective Jun 1, A) 402 Bellaire Quickline. New midday service commenced operations effective June 1, B) Added additional trips or extended span of service on the following routes to minimize overcrowding: 170 Missouri City, 217 Cypress, 221 Kingsland, 246 Bay Area, 298 Kingsland/Addicks, NWTC/TMC C) Running time adjustments were made on the following routes to improve service reliability: 25 Richmond, 32 Renwick 5 METRO made route changes with the Aug 2014 service change effective Aug 24, A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 202 Kuykendahl, 228 Addicks, 236 Baytown/Maxey Road, 265 West Bellfort B) Added additional trips to minimize overcrowding: 217 Cypress, 221 Kingsland, 222 Grand Parkway, 246 Bay Area Greenlink Route added additional service during the American Public Transportation Association Conference (October 11th - 15th) Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 10

11 DECEMBER 2014 (FY2015) - Average Saturday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE BUS ROUTES 1 HOSPITAL 1,922 1, % 2,271 1,752 1, BELLAIRE 5,771 5, % 5,999 5,531 5, LANGLEY % WEST GRAY (35) -8.2% BEECHNUT 3,185 3, % 3,389 3,030 3, KASHMERE % 1,074 1, SOUTHMORE 1,321 1, % 1,424 1,330 1, JENSEN 1,129 1,132 (3) -0.3% 1,251 1,063 1, TANGLEWOOD % SOUTH MAIN 1,515 1,538 (23) -1.5% 1,657 1,519 1, NORTH MAIN % GULFTON % WILLOWBEND % ALMEDA (1) -0.1% NANCE (1) -0.1% HIRAM CLARKE 1,521 1,579 (58) -3.7% 1,591 1,428 1, FULTON - 1,518 (1,518) % Discontinued 18 KIRBY % WILCREST % CANAL 1,067 1,068 (1) -0.1% 1,114 1,061 1, LONG POINT 1,415 1,416 (2) -0.1% 1,477 1,406 1, CROSSTIMBERS % NORTHLINE 1,013 1,544 (531) -34.4% 1,065 1, RICHMOND 3,149 3, % 3,280 3,131 3, OUTER LOOP % 1, INNER LOOP 1, % 1, TSU/UH HIRSCH % CLINTON % CULLEN 1,844 1, % 1,953 1,844 1, RENWICK % POST OAK 2,330 2,416 (85) -3.5% 2,566 2,329 2, KEMPWOOD (12) -1.9% LAWNDALE (52) -5.8% EL SOL % PECORE (38) -4.0% TELEPHONE 1,730 1, % 1,855 1,704 1, HOLMAN (4) -0.6% ACRES HOMES 2,177 2,262 (85) -3.8% 2,346 2,084 2, TIDWELL 1,862 1,888 (26) -1.4% 1,979 1,850 1, GESSNER 3,507 3, % 3,593 3,310 3, HILLCROFT % NAVIGATION % CHIMNEY ROCK % HARRISBURG 2,458 2,496 (38) -1.5% 2,629 2,377 2, HEIGHTS 1,571 1,596 (24) -1.5% 1,681 1,520 1, HIRSCH 1,917 1, % 2,128 1,854 1, SCOTT 3,560 3, % 3,951 3,443 3, BRIAR FOREST 1,625 1,693 (68) -4.0% 1,662 1,584 1, AIRLINE 3,739 3,866 (126) -3.3% 4,194 3,582 3, HAMMERLY % SOUTH MacGREGOR % BISSONNET 3,974 3, % 3,998 3,759 4, YALE 1,441 1, % 1,556 1,368 1, BRAYS BAYOU 1,775 1, % 1,904 1,758 1, WESTVIEW (23) -4.3% BELLFORT 2,862 3,005 (143) -4.8% 3,011 2,888 2, LIBERTY 1, % 1,109 1, MLK 1,752 1,928 (175) -9.1% 1,888 1,750 1, IRVINGTON (20) -4.5% WEST LITTLE YORK % 1, DOWLING (19) -3.8% LYONS % 1, Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 11

12 DECEMBER 2014 (FY2015) - Average Saturday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE BUS ROUTES 81 WESTHEIMER-SHARPSTOWN 3,069 3,162 (93) -2.9% 3,318 2,914 2, WESTHEIMER-WEST OAKS 4,888 5,081 (193) -3.8% 5,034 4,856 4, LEE ROAD (55) -8.9% ANTOINE 2,557 2, % 2,642 2,553 2, FM1960 2,184 2,190 (6) -0.3% 2,334 2,150 2, SUNNYSIDE / TMC 1,427 1, % 1,541 1,391 1, HOBBY AIRPORT 1,508 1, % 1,646 1,458 1, BRIARGATE % BUSH I.A.H 2,241 2, % 2,208 2,252 2, MEMORIAL % HARWIN % NORTHSHORE 1,200 1,202 (2) -0.2% 1,223 1,162 1, FONDREN 5,089 4, % 5,755 5,205 4, POLK SHUTTLE % WEST SHUTTLE % NORTHWEST SHUTTLE - 70 (70) % Discontinued TOTAL 110, , % 118, , , NOTES 1 METRO made route changes effective with the service change on December 21, A) 15 Fulton. Route discontinued effective December 22, B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. C) 79 West Little York. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 2 Route 308 Employee Shuttle service no longer operated as a fixed route bus. 3 METRO made route changes with the Jan 2014 service change effective Jan 26, A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 1 Hospital, 8 South Main, 9 Gulfton, 10 Willowbend, 49 Chimney Rock, 53 Briar Forest, 81 Westheimer Sharpstown. B) Added additional trips to minimize overcrowding: 46 Gessner. C) Vehicle changed from 24' ARBOC to 40' transit bus to minimize overcrowding on the following route: 72 Westview 4 METRO made route changes with the Jun 2014 service change effective Jun 1, A) 402 Bellaire Quickline. New midday service commenced operations effective June 1, B) Added additional trips or extended span of service on the following routes to minimize overcrowding: 46 Gessner, 82 Westheimer, 85 Antonie C) Running time adjustments were made on the following routes to improve service reliability: 25 Richmond, 32 Renwick Greenlink Orange Route operated Saturday, September 13, (American Society for Bone & Mineral Research) Boardings: Greenlink Route operated Saturday, October 11, (American Public Transportation Association) Boardings: 550 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 12

13 DECEMBER 2014 (FY2015) - Average Sunday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUNE JUL AUG SEP December December FIXED ROUTE BUS ROUTES 1 HOSPITAL 1,296 1, % 1,560 1,226 1, BELLAIRE 3,574 3,596 (22) -0.6% 3,840 3,785 3, LANGLEY (14) -3.3% WEST GRAY % BEECHNUT 2,399 2, % 2,459 2,459 2, KASHMERE % SOUTHMORE % JENSEN 938 1,021 (83) -8.1% 915 1, SOUTH MAIN (58) -6.7% NORTH MAIN (134) -32.0% WILLOWBEND % ALMEDA % NANCE % HIRAM CLARKE 1,087 1,154 (67) -5.8% 1,058 1,138 1, FULTON (972) % Discontinued 20 CANAL 919 1,056 (137) -12.9% 1, LONG POINT 1,269 1, % 1,405 1,280 1, CROSSTIMBERS % NORTHLINE 771 1,165 (394) -33.8% RICHMOND 1,955 1, % 2,103 1,902 1, OUTER LOOP % INNER LOOP % CLINTON % CULLEN 1,367 1, % 1,480 1,455 1, RENWICK POST OAK 1,762 1,877 (115) -6.1% 1,800 1,745 1, LAWNDALE (9) -1.4% EL SOL % PECORE % TELEPHONE 1,419 1, % 1,498 1,415 1, HOLMAN % ACRES HOMES 1,479 1,561 (82) -5.2% 1,582 1,491 1, TIDWELL 1,379 1, % 1,443 1,472 1, GESSNER 1,920 1, % 2,054 2,057 1, HILLCROFT % NAVIGATION % HARRISBURG 1,626 1,730 (104) -6.0% 1,748 1,640 1, HEIGHTS 955 1,016 (61) -6.0% 1, HIRSCH 1,432 1, % 1,500 1,485 1, SCOTT 2,336 2,344 (8) -0.3% 2,447 2,422 2, BRIAR FOREST 1,239 1,360 (121) -8.9% 1,256 1,219 1, AIRLINE 3,473 3, % 3,875 3,425 3, SOUTH MacGREGOR (17) -4.8% BISSONNET 2,918 2, % 3,134 2,971 2, YALE % BRAYS BAYOU 1,090 1, % 1,149 1, WESTVIEW (34) -8.8% Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 13

14 DECEMBER 2014 (FY2015) - Average Sunday - By Bus Route FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUNE JUL AUG SEP December December FIXED ROUTE BUS ROUTES 73 BELLFORT 1,580 1,596 (16) -1.0% 1,577 1,586 1, LIBERTY (34) -4.6% MLK 1,208 1,214 (6) -0.5% 1,390 1,208 1, IRVINGTON % DOWLING (31) -8.3% LYONS % WESTHEIMER-SHARPSTOWN 2,205 2,274 (70) -3.1% 2,267 2,288 2, WESTHEIMER-WEST OAKS 3,340 3,468 (128) -3.7% 3,615 3,488 2, LEE ROAD (68) -14.5% ANTOINE 1,880 1, % 1,952 1,904 1, FM1960 1,570 1,617 (47) -2.9% 1,664 1,620 1, SUNNYSIDE / TMC % BUSH I.A.H 1,851 1, % 1,804 1,968 1, NORTHSHORE (19) -2.5% FONDREN 3,919 3, % 3,938 4,023 3, POLK SHUTTLE (1) -3.1% WEST SHUTTLE % NORTHWEST SHUTTLE - 49 (49) % Discontinued TOTAL 71,947 71,977 (30) 0.0% 76,231 73,457 66, NOTES 1 METRO made route changes effective with the service change on December 21, A) 15 Fulton. Route discontinued effective December 22, B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 2 METRO made route changes with the Jan 2014 service change effective Jan 26, A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 1 Hospital, 52 Hirsch/Scott, 53 Briar Forest, 81 Westheimer Sharpstown. B) Added additional trips to minimize overcrowding: C) 32 Renwick. New service commenced operations effective Jan 26, D) Vehicle changed from 24' ARBOC to 40' transit bus to minimize overcrowding on the followings routes: 6 Jensen, 83 Lee Road. E) Vehicle changed from 45' suburban bus to 40' transit bus to match service with ridership demand on route 102 IAH. 3 METRO made route changes with the Aug 2014 service change effective Aug 24, A) Added additional trips to minimize overcrowding: 137 Northshore Greenlink Orange Route operated Sunday, September 14, (American Society for Bone & Mineral Research) Boardings: Greenlink Route operated Sunday, October 12, (American Public Transportation Association) Boardings: 2,782 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 14

15 DECEMBER 2014 (FY2015) - METROBus Charts AVERAGE WEEKDAY BOARDINGS - METROBus 300, , , , ,000 50,000 - October November December January February March April May June July August September FY2014 FY2015 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 15

16 DECEMBER 2014 (FY2015) - METROBus Charts AVERAGE SATURDAY BOARDINGS - METROBus 140, , ,000 80,000 60,000 40,000 20,000 - October November December January February March April May June July August September FY2014 FY2015 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 16

17 DECEMBER 2014 (FY2015) - METROBus Charts AVERAGE SUNDAY BOARDINGS - METROBus 90,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 - October November December January February March April May June July August September FY2014 FY2015 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 17

18 DECEMBER 2014 (FY2015) - Average Weekday - By Rail Station FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE RAIL - RED LINE FANNIN SOUTH 2,368 2, % 2,480 2,389 2, NRG PARK (Formerly Reliant) 1,013 1,058 (45) -4.2% 1,024 1, SMITH LANDS 3,253 3, % 3,443 3,197 3, TMC TC 3,308 3, % 3,566 3,278 3, DRYDEN 4,875 4, % 5,158 4,773 4, HERMANN HOSPITAL / ZOO 3,646 3, % 3,895 3,595 3, HERMANN PARK / RICE UNIV % MUSEUM DISTRICT 1,163 1, % 1,293 1,109 1, WHEELER 3,278 3, % 3,460 3,207 3, HCC / ENSEMBLE 1,993 2,002 (10) -0.5% 2,200 2,025 1, McGOWEN 1,351 1, % 1,445 1,327 1, DOWNTOWN TC 3,164 2, % 3,381 3,085 3, BELL % MAIN STREET SQUARE 4,682 3, % 4,936 4,571 4, PRESTON 3,456 3, % 3,706 3,373 3, UH - DOWNTOWN 1,212 1,471 (259) -17.6% 1,429 1, BURNETT STATION 1,091 1,091 1,092 1,091 1, QUITMAN / NEAR NORTHSIDE FULTON / NORTH CENTRAL MOODY PARK CAVALCADE LINDALE PARK MELBOURNE / NORTH LINDALE NORTHLINE TC / HCC 1,627 1,627 1,686 1,588 1, TOTAL 45,751 36,910 8, % 48,677 45,142 43, LEGEND 1 METRORail stations are shown from south to north. 2 The complete names of stations shown above with abbreviations or acronymns are: TMC TC = Texas Medical Center Transit Center Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo Hermann Park / Rice Univ = Hermann Park / Rice University HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater Downtown TC = Downtown Transit Center UH - Downtown = University of Houston - Downtown Northline TC / HCC = Northline Transit Center / Houston Community College NOTES 1 The North Line extension to the existing Red Line opened on Saturday, December 21, Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 18

19 DECEMBER 2014 (FY2015) - Average Saturday - By Rail Station FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE RAIL - RED LINE FANNIN SOUTH (32) -3.5% NRG PARK (Formerly Reliant) (126) -15.2% SMITH LANDS % TMC TC 1,241 1, % 1,398 1,226 1, DRYDEN % HERMANN HOSPITAL / ZOO 1, % 1, HERMANN PARK / RICE UNIV % MUSEUM DISTRICT % WHEELER 1,759 1, % 1,912 1,685 1, HCC / ENSEMBLE % McGOWEN % DOWNTOWN TC 1,586 1, % 1,773 1,450 1, BELL % MAIN STREET SQUARE 2,266 1, % 2,512 2,190 2, PRESTON 1,515 1, % 1,598 1,453 1, UH - DOWNTOWN (185) -41.9% BURNETT STATION QUITMAN / NEAR NORTHSIDE FULTON / NORTH CENTRAL MOODY PARK CAVALCADE LINDALE PARK MELBOURNE / NORTH LINDALE NORTHLINE TC / HCC 1,142 1,142 1,214 1,096 1, TOTAL 18,656 14,181 4, % 20,277 18,077 17, LEGEND 1 METRORail stations are shown from south to north. 2 The complete names of stations shown above with abbreviations or acronymns are: TMC TC = Texas Medical Center Transit Center Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo Hermann Park / Rice Univ = Hermann Park / Rice University HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater Downtown TC = Downtown Transit Center UH - Downtown = University of Houston - Downtown NOTES 1 The North Line extension to the existing Red Line opened on Saturday, December 21, Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 19

20 DECEMBER 2014 (FY2015) - Average Sunday - By Rail Station FY2015 FY2014 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP December December FIXED ROUTE RAIL - RED LINE FANNIN SOUTH % NRG PARK (Formerly Reliant) (279) -37.5% SMITH LANDS % TMC TC % 1, DRYDEN % HERMANN HOSPITAL / ZOO % HERMANN PARK / RICE UNIV % MUSEUM DISTRICT % WHEELER 1,327 1, % 1,442 1,220 1, HCC / ENSEMBLE % McGOWEN (23) -4.6% DOWNTOWN TC 1,299 1, % 1,395 1,240 1, BELL % MAIN STREET SQUARE 1,695 1, % 1,770 1,639 1, PRESTON 1,141 1,154 (14) -1.2% 1,206 1,116 1, UH - DOWNTOWN (191) -53.7% BURNETT STATION QUITMAN / NEAR NORTHSIDE FULTON / NORTH CENTRAL MOODY PARK CAVALCADE LINDALE PARK MELBOURNE / NORTH LINDALE NORTHLINE TC / HCC TOTAL 14,494 11,535 2, % 15,120 13,967 14, LEGEND 1 METRORail stations are shown from south to north. 2 The complete names of stations shown above with abbreviations or acronymns are: TMC TC = Texas Medical Center Transit Center Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo Hermann Park / Rice Univ = Hermann Park / Rice University HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater Downtown TC = Downtown Transit Center UH - Downtown = University of Houston - Downtown Northline TC / HCC = Northline Transit Center / Houston Community College NOTES 1 The North Line extension to the existing Red Line opened on Saturday, December 21, Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 20

21 DECEMBER 2014 (FY2015) - METRORail Charts AVERAGE WEEKDAY BOARDINGS - METRORail 60,000 50,000 40,000 30,000 20,000 10,000 - October November December January February March April May June July August September FY2014 FY2015 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 21

22 DECEMBER 2014 (FY2015) - METRORail Charts AVERAGE SATURDAY BOARDINGS - METRORail 25,000 20,000 15,000 10,000 5,000 - October November December January February March April May June July August September FY2014 FY2015 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 22

23 DECEMBER 2014 (FY2015) - METRORail Charts AVERAGE SUNDAY BOARDINGS - METRORail 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 - October November December January February March April May June July August September FY2014 FY2015 Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 23

24 DECEMBER 2014 (FY2015) METROBus Indicators - Explanation of Information How can I evaluate the ridership (demand) and the service resources supplied to each route (supply)? METRO uses four indicators in its comparative / route ranking model. The four indicators are: 1) Passenger Boardings per Revenue Mile; 2) Passenger Boardings per Revenue Hour; 3) Total Subsidy per Passenger Boarding; and 4) Operating Ratio. These four factors provide a balanced weighting between effectiveness measures (the first two factors), and efficiency measures (the last two factors). By using the two effectiveness indicators, the reader can compare the effectiveness of multiple bus routes. (NOTE: With only 1 rail line, there is no opportunity to compare effectiveness with other rail lines in METRO's system at this time.) The indicator passenger boardings per revenue mile is calculated by dividing the number of average daily passenger boardings by route by the daily number of revenue miles of service supplied on that route. The indicator passenger boardings per revenue hour is calculated by dividing the number of average daily passenger boardings by the daily number of revenue hours of service supplied on that route. The indicators are presented in two different formats on the following pages. The first format for presentation is by route number order. Route number format allows the reader to look at the performance on one or more routes of interest. The second format for presentation is by indicator performance, highest to lowest. For ease of viewing, an additional visual presentation format has been added. Routes with indicators in the first (best) quartile are shown in white, while those in the second (next-best) quartile are shown in gray, those in the third quartile are shown in pink, and those in the fourth (worst) quartile are shown in purple. Additionally, the report includes charts showing the performance of the ten best and ten worst routes by indicator along with the average performance. NOTE: The service levels used for these calculations are the current service levels, while the ridership used are year-to-date. Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 24

25 DECEMBER 2014 (FY2015) - Weekday Indicators - Year-To-Date BOARDINGS PER REVENUE HOUR - Year-To-Date SORTED BY ROUTE NUMBER SORTED BY INDICATOR - HIGHEST TO LOWEST Boardings Boardings Boardings Boardings ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue Hour Hour Hour Hour 1 HOSPITAL BELLFORT FONDREN PECORE BELLAIRE ELDRIDGE SCOTT WILLOWBEND LANGLEY LIBERTY GESSNER BRIAR FOREST WEST GRAY MLK EASTEX WESTWOOD BEECHNUT ALABAMA WEST BELLFORT KUYKENDAHL/GREENWAY KASHMERE IRVINGTON BEECHNUT KEMPWOOD SOUTHMORE WEST LITTLE YORK TOWNSEN SOUTHMORE JENSEN DOWLING FUQUA MONROE TANGLEWOOD LYONS KINGSLAND HOSPITAL SOUTH MAIN WESTHEIMER-SHARPSTOWN BISSONNET LAWNDALE NORTH MAIN WESTHEIMER-WEST OAKS BELLAIRE OUTER LOOP GULFTON LEE ROAD TIDWELL ACRES HOMES WILLOWBEND ANTOINE WESTHEIMER-WEST OAKS GULFTON ALMEDA FM SPRING NORTH FREEWAY NANCE SUNNYSIDE / TMC NORTHWEST STATION MEMORIAL HIRAM CLARKE HOBBY AIRPORT KUYKENDAHL HEIGHTS KIRBY SETTEGAST ADDICKS JENSEN WILCREST BRIARGATE FM NANCE CANAL BUSH I.A.H GRAND PARKWAY KATY FREEWAY LONG POINT VETERANS MEMORIAL CULLEN TANGLEWOOD CROSSTIMBERS MEMORIAL CYPRESS WEST LITTLE YORK NORTHLINE HARWIN RICHMOND DOWLING RICHMOND NORTHSHORE AIRLINE WEST LOOP OUTER LOOP FONDREN CROSSTIMBERS WESTVIEW INNER LOOP MISSOURI CITY / TMC BAY AREA BELLAIRE QUICKLINE TSU/UH HIRSCH KUYKENDAHL BUSH I.A.H SOUTH MacGREGOR CLINTON SPRING ALMEDA HOLMAN CULLEN NORTH FREEWAY POST OAK WESTCHASE - GESSNER RENWICK SETON LAKE BRAYS BAYOU LIBERTY POST OAK NORTHWEST STATION WESTHEIMER-SHARPSTOWN TSU/UH HIRSCH MONTROSE WEST LITTLE YORK MLK HIRSCH KEMPWOOD CYPRESS SUNNYSIDE / TMC NORTHLINE LAWNDALE NORTHWEST FREEWAY SOUTH POINT-MONROE/TMC WEST BELLFORT-WESTWOOD/TMC EL SOL KINGSLAND LONG POINT BRIARGATE MANCHESTER DOCKS GRAND PARKWAY BELLFORT KIRBY PECORE ADDICKS ANTOINE KASHMERE TELEPHONE KATY FREEWAY WILCREST GULF FREEWAY HOLMAN MAXEY ROAD - SAN JACINTO/BAYTOWN WEST GRAY YALE ACRES HOMES MONROE LYONS MONTROSE TIDWELL BAY AREA HARRISBURG IRVINGTON GESSNER FUQUA SOUTH MAIN TMC SWIFTLINE HILLCROFT GULF FREEWAY KINGSLAND-ADDICKS-NWTC/TMC NORTHWEST FREEWAY NAVIGATION KINGWOOD VETERANS MEMORIAL LANGLEY CHIMNEY ROCK EASTEX TELEPHONE HAMMERLY HARRISBURG TOWNSEN NORTHSHORE ALDINE MAIL HEIGHTS EASTEX FREEWAY WEST LITTLE YORK CHIMNEY ROCK HIRSCH WEST LOOP SETTEGAST NORTH MAIN SCOTT WESTWOOD CANAL EASTEX FREEWAY BRIAR FOREST WEST BELLFORT GREENLINK CIRCULATOR ALABAMA AIRLINE SOUTHWEST FREEWAY MAXEY ROAD - SAN JACINTO/BAYTOWN KINGSLAND-UPTOWN HAMMERLY WESTCHASE - GESSNER LEE ROAD CLINTON ALDINE MAIL KUYKENDAHL/GREENWAY HILLCROFT ELDRIDGE SOUTH MacGREGOR KINGSLAND-UPTOWN SETON LAKE MEMORIAL LINCOLN CITY WEST BELLFORT-WESTWOOD/TMC HIRAM CLARKE EL SOL BISSONNET SOUTH POINT-MONROE/TMC MISSOURI CITY / TMC NAVIGATION YALE KINGSLAND-ADDICKS-NWTC/TMC RENWICK SOUTHWEST FREEWAY DAIRY ASHFORD FOOD BANK SHUTTLE DAIRY ASHFORD MANCHESTER DOCKS BRAYS BAYOU BELLAIRE QUICKLINE KINGWOOD FOOD BANK SHUTTLE MEMORIAL GREENLINK CIRCULATOR HOBBY AIRPORT LINCOLN CITY COTTAGE GROVE (New) TMC SWIFTLINE HARWIN COTTAGE GROVE (New) WESTVIEW INNER LOOP Prepared by Ridership Analysis and Service Evaluation 1/21/2015 Page 25