Subject: Performance of domestic airlines for the year 2015.
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- Virgil Osborne
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1 Subject: Performance of domestic airlines for the year Traffic data submitted by various domestic airlines has been analysed for the month of October Following are the salient features: Passenger Growth Passengers carried by domestic airlines during Jan-Oct 2015 were as against during the corresponding period of previous year thereby registering a growth of 19.96% (Ref Table 1) Growth: YoY = % MoM = % Pax Carried (in Lakhs) YoY MoM Passenger Load Factor The passenger load factors of various scheduled domestic airlines in Oct 2015 are as follows (Ref Table 2): Oct-15 #REF! Pax Load Factor (%) Air India Jet Airways JetLite Spicejet Go Air IndiGo Air Costa Air Asia Vistara Air Pegasus Trujet 1
2 The passenger load factor in the month of October 2015 has shown increasing trend compared to previous month primarily due to the onset of tourist season. Cancellations The overall cancellation rate of scheduled domestic airlines for the month of October 2015 has been 0.57%. Airline-wise details of cancellations are as follows: Trujet Air Costa Air Pegasus Go Air Air India (Dom) Vistara Jet Airways IndiGo Spicejet JetLite Air Asia Cancellation Rate (%) Various reasons of cancellations are indicated below: Conse/Misc 43.0% Technical 42.4% Commercial 1.2% Weather 3.0% Operational 10.3% 2
3 Passenger Complaints during the month During October 2015, a total of 727 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of October 2015 has been 1.0. The airline-wise details are as follows: Air India (Dom) Jet Airways + JetLite Trujet Air Pegasus Spicejet Go Air Air Costa Air Asia IndiGo Vistara No. of Complaints/10,000 Pax Various reasons of passenger complaints are indicated below: Catering 0.1% Staff Behaviour 8.8% Disability 0.1% Others 7.0% Fare 0.7% Refund 3.9% Customer Service 24.5% Flight Problem 33.0% Baggage 21.9% 3
4 The reason for complaint as percentage compared to the previous month is as follows: Fare Refund Flight Problem Baggage Customer Service Disability 8.8 Staff Behaviour Catering Others Aug-15 Sep-15 Oct-15 Airline-wise status of redressal of complaints is given at Table 4. Compliance of Route Dispersal Guidelines During the month of Oct 2015, all the scheduled domestic airlines complied with the mandatory capacity deployment requirements contained in the Route Dispersal Guidelines. Airline-wise details are given in the following Table: Airline ASKM Deployment (%) of Category I Cat III Cat IIA Cat II Air India + Alliance Air Jet Airways + JetLite Spicejet Go Air IndiGo Vistara Air Asia Minimum Capacity Requirement in accordance with RDG (As % of Capacity Deployed in Category I) Category II - 10% Category IIA - 1% Category III - 50% 4
5 On-Time Performance (Scheduled Domestic Airlines) On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of October 2015 is as follows: OTP at Four Metro Airports Vistara IndiGo Spicejet Jet Airways+JetLite Air Asia* Go Air* Air India (Dom) OTP (%) *Note - Operations of Go Air only at BOM, BLR, DEL; Operations of Air Asia only at DEL & BLR Airport-wise On-Time Performance of scheduled domestic airlines complying with Route Dispersal Guidelines is as follows: Air India (Domestic) HYD 86.0 DEL 84.4 BLR 78.8 BOM OTP (%) 5
6 Jet Airways + JetLite HYD 90.2 BLR 88.0 DEL 86.5 BOM OTP (%) Spicejet HYD 88.5 DEL 87.8 BOM 87.8 BLR OTP (%) 6
7 Go Air HYD DEL 92.9 BLR 85.5 BOM OTP (%) IndiGo DEL 95.2 BLR 93.0 HYD 90.6 BOM OTP (%) 7
8 Vistara DEL 96.6 HYD 96.4 BLR 88.5 BOM OTP (%) Reasons for delay have been analysed, which are presented below. It has been found that majority of delays have been attributed to Reactionary. Airport 4% Wx 2% Reactionary 66% ATC 11% Misc 1% Pax 2% Ramp 2% Tech 6% Ops 6% 8
9 On-Time Performance (Foreign Airlines) There are more than 70 foreign carriers operating to/from India. At the time of compilation of this report, OTP data of 31 carriers was received. The overall On-Time Performance (OTP) of these 31 carriers for the month of Oct 2015 has been 80.8% in departures and 79.6% in arrivals. Departure Late 8.5% On Time 80.8% Very Late 4.3% Excessive 6.4% Arrival Late 9.9% On Time 79.6% Very Late 4.7% Excessive 5.8% 9
10 Compliance of CAR Section 3, Series M, Part IV In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airline are required to submit data on number of cases of denied boarding, cancellations and delays along with the status on a monthly basis. Airline Denied Boarding Cancellations Delays Beyond 2 Hrs No. ofpax Affected Status of Facilities & Compensation No. ofpax Affected Status of Facilities & Compensation No. ofpax Affected Status of Facilities Air India 252 Jet Airways and JetLite 752 Spicejet Nil Nil Go Air Nil Nil Refund Rebooked on other flights Hotel accommodation of Rs Refund Rebooked on other flights Hotel accommodation of Rs Refunds Hotel accommodation of Rs Refunds Hotel accommodation of Rs of Rs IndiGo Nil Nil Nil Nil Air Costa 1 Air Asia 30 Compensation of Rs Refund of Rs Vistara Nil Nil 315 Air Pegasus Nil Nil Nil 245 Trujet Nil Nil 95 of Rs Nil of Rs Refunds where pax desired of Rs Refunds where pax desired Transfer to other airlines of Rs All pax given refreshments Refunds where pax desired Rs. 0.2 Rs of of 10
11 SUMMARY No. of Pax Affected 1035 Denied Boarding Cancellations Delays Facilities & Compensation Rs compensation No. of Pax Affected 4397 Facilities & Compensation Rs compensation and facilities No. of Pax Affected Facilities Rs towards compensation and facilities 11
12 Table 1 TOTAL DOMESTIC PASSENGERS CARRIED BY SCHEDULED DOMESTIC AIRLINES (YEAR 2015) Month & Year Percentage Share Air India Private Total Private (Domestic) Carriers Domestic Air India Carriers Jan Feb Mar Ist Quarter Apr May Jun IInd Quarter Jul Aug Sep IIIrd Quarter Oct Nov Dec IVth Quarter Total Data of 2014 Percentage Share Air India Private Total Private (Domestic) Carriers Domestic Air India Carriers I st Qtr II nd Qtr III rd Qtr IV th Qtr Total Growth (%) =
13 Table 2 MONTH-WISE SEAT FACTOR OF SCHEDULED OPERATORS IN 2015 (PASSENGER LOAD FACTOR IN PERCENTAGE) Month Air India (Dom) Jet Airways JetLite Spice Jet Go Air IndiGo Air Costa Air Asia Vistara Air Pegasus Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Trujet 13
14 Table 3 MARKET SHARE OF SCHEDULES DOMESTIC AIRLINES (YEAR 2015) Passengers Carried (in Lakhs) Market Share (%) Month Private Air Carriers & Year Air Total India Jet Jet Spice Go Air Air Air Trujet Air Jet Jet Spice Go Air Air Air Trujet IndiGo Vistara IndiGo Vistara Airways Lite Jet Air Costa Asia Pegasus India Airways Lite Jet Air Costa Asia Pegasus Jan Feb Mar IstQtr Apr May Jun IIndQtr Jul Aug Sep IIIrdQtr Oct Nov Dec IVthQtr TOTAL
15 Table 4 Complaints Redressal Status Airline Total Per 10,000 Passengers Carried Closed Open Air Costa Air Asia Vistara Go Air IndiGo Spicejet Jet Airways + JetLite Air India (Dom) Air Pegasus Trujet Total
Subject: Performance of domestic airlines for the year 2015.
Subject: Performance of domestic airlines for the year 2015. Traffic data submitted by various domestic airlines has been analysed for the month of September 2015. Following are the salient features: Passenger
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Pax Load Factor (%) 58.5 71.8 75.1 75.5 80.4 71.0 74.7 70.7 74.1 78.3 69.2 74.4 68.0 75.8 81.2 91.9 92.5 84.4 87.3 84.9 88.0 86.9 Pax Carried (in Lakhs) Subject: Performance of domestic airlines for the
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Pax Load Factor (%) 35.0 26.0 32.1 48.7 75.1 75.1 84.0 81.3 85.6 80.4 84.4 80.2 89.5 89.2 95.5 94.8 91.9 91.0 87.5 89.7 88.8 85.7 80.0 82.7 Pax Carried (in Lakhs) Subject: Performance of domestic airlines
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0.0 0.0 Pax Load Factor (%) 64.5 58.5 79.0 71.8 79.9 75.5 77.5 71.0 73.7 70.7 72.7 69.2 93.5 91.9 89.4 84.4 82.1 84.9 82.8 78.3 75.6 75.8 Pax Carried (in Lakhs) Subject: Performance of domestic airlines
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Pax Load Factor (%) 78.7 80.9 82.8 85.3 83.3 84.3 74.6 80.3 93.4 94.3 84.7 93.0 86.9 91.1 90.1 89.4 83.6 86.8 80.2 80.1 Pax Carried (in Lakhs) Subject: Performance of domestic airlines for the year 2017.
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Pax Load Factor (%) 29.3 26.0 53.1 77.0 72.4 70.4 68.0 86.7 83.6 90.4 86.2 90.3 87.1 90.4 88.0 96.3 95.0 91.8 89.0 88.0 82.0 91.2 88.2 84.2 (in Lakhs) Subject: Performance of domestic airlines for the
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