Accommodation. G & C Rate Room Type Code Single Double
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1 Accommodation G & C Rate Room Type Code Single Double Classic Room CTW/CKI R R Deluxe Room DTW/DKI R R Superior Room STW/SKI R R Club Superior CLBSKI R R Executive Suite ESU R R Club Executive CLBESU R R Classic Suite CSU R R Deluxe Suite DSU R R Junior Suite JSU R R Presidential Suite PSU R R G & C Rate Room Type Code Single Double Classic Room CTW/CKI R R Superior Room STW/SKI R R Executive Suite ESU R R Junior Suite JSU R R Jones Road. Kempton Park. South Africa. P O Box 956. Kempton Park South Africa Tel +27(11) Fax +27 (11) Website info@emperorspalace.com 1 Peermont Global (Pty) Ltd. Registration No: 2006/006340/07 Executive Directors: A.E. Puttergill (Chief Executive Officer). E.T. Mokoena. W.G. Robinson Non-Executive Directors: A.P. Nkuna (Chairman). C.O. Elk. D.G. Field. P. Langeni. H.M. Madima. M.T. Tabata
2 G & C Rate Room Type Code Single Double Classic Room CTW/CKI R R Deluxe Room DTW/DKI R R G & C Rate Room Type Code Single Double Classic Room CTW/CKI R R Superior Room STW/SKI R R Jones Road. Kempton Park. South Africa. P O Box 956. Kempton Park South Africa Tel +27(11) Fax +27 (11) Website info@emperorspalace.com 2 Peermont Global (Pty) Ltd. Registration No: 2006/006340/07 Executive Directors: A.E. Puttergill (Chief Executive Officer). E.T. Mokoena. W.G. Robinson Non-Executive Directors: A.P. Nkuna (Chairman). C.O. Elk. D.G. Field. P. Langeni. H.M. Madima. M.T. Tabata
3 Rates are subject to availability Quoted rates can be withdrawn or revised by management. The above is inclusive of: Breakfast 1% tourism levy Accommodation rates based on single & sharing rooms Room Types: Twin Bed: Two Single Beds King Room: King Bed PLEASE NOTE: A R deposit per night is required at check-in at the Metcourt and Mondior Hotel, to cover incidental costs incurred by the delegate. A R deposit per night is require at check-in at the D oreale Hotel, to cover incidental costs incurred by the delegate Check-In time is from 15h00. Check-Out time is before 11h00. Holdover rates will be charged to guarantee early arrivals. Late check outs are subject to availability & will be charged at R per hour after 11h00 Porterage will be R per room per trip. Company representative to accompany Hotel staff during luggage drop and / or pull. Room Drops will be R per room. Company representative to accompany Hotel staff during room drops. Mini Bars are not available to groups. PEERMONT D OREALE GRANDE HOTEL The 5-star D oreale Grande Hotel offers 196 rooms and suites comprising the following: 140 Classic Rooms : 92 twin-bedded and 48 king-size 29 Deluxe Rooms : 20 twin-bedded and 9 king-size 11 Superior Rooms : 3 twin-bedded and 8 king-size 10 Executive Suites : 10 king-size 2 Premier Suites : The Minerva Suite / The Mercury Suite 2 Presidential Suites : The Augustus Suite / The Livia s Suite 2 Special Assistance Rooms : 2 twin-bedded All rooms are equipped with fully adjustable air-conditioning, a writing desk with a Business Panel comprising standard electronic connections, SABC-TV, M-Net, e-tv and selected DSTV channels as well as radio. Non smoking rooms are available on a non-smoking floor only on prior arrangement and on availability. A R deposit per night is required at check-in, to cover incidental costs incurred by the delegate No group registration/information tables or company signage will be allowed in the D oreale Grande hotel foyer. The D oreale Grande s welcome boards are done by the hotel and are the only signage allowed. 64 Jones Road. Kempton Park. South Africa. P O Box 956. Kempton Park South Africa Tel +27(11) Fax +27 (11) Website info@emperorspalace.com 3 Peermont Global (Pty) Ltd. Registration No: 2006/006340/07 Executive Directors: A.E. Puttergill (Chief Executive Officer). E.T. Mokoena. W.G. Robinson Non-Executive Directors: A.P. Nkuna (Chairman). C.O. Elk. D.G. Field. P. Langeni. H.M. Madima. M.T. Tabata
4 PEERMONT MONDIOR HOTEL The 4-star Mondior Hotel offers 150 rooms and suites comprising the following: 107 Classic Rooms : 80 twin-bedded and 27 king-size 35 Superior Rooms : 19 twin-bedded and 16 king-size 4 Executive Rooms : King-size 2 VIP Rooms : King-size 2 Special Assistance Rooms : King-size All rooms are equipped with fully adjustable air-conditioning, a writing desk with a Business Panel comprising standard electronic connections, SABC-TV, M-Net, e-tv and selected DSTV channels as well as radio. Non smoking rooms are available on a non-smoking floor only on prior arrangement and on availability. A R deposit per night is required at check-in, to cover incidental costs incurred by the delegate PEERMONT METCOURT SUITES HOTEL The convention-style, limited service Metcourt Laurel Hotel has a total of 80 rooms and suites comprising the following: 61 Standard Rooms : 56 twin-bedded and 5 king-size 16 Family Rooms : King bedded 2 Junior Suites : The Aventine Suite / The Palatine Suite 1 Presidential Suite : The Capitoline Suite All rooms are equipped with fully adjustable air-conditioning, an interactive PAY-TV system, SABC- TV, M-Net, e-tv and selected DSTV channels, radio, telephone, bath/shower, hair-dryer, plug points & laundry service. Metcourt Laurel and Mondior Concorde guests have full use of the D oreale Grande Hotel facilities A R deposit per night is required at check-in, to cover incidental costs incurred by the delegate. PEERMONT METCOURT HOTEL The 3-star Peermont Metcourt Hotel offers 248 rooms comprising of the following: 176 Classic Rooms : 125 twin-bedded and 51 king-size 69 Superior Rooms : 37 twin-bedded and 32 king-size 03 Special Assistance Rooms : 03 king-size All rooms are equipped with fully adjustable air-conditioning, a writing desk with a Business Panel comprising standard electronic connections, SABC-TV, M-Net, e-tv and selected DSTV channels Non smoking rooms are available on a non-smoking floor only on prior arrangement and on availability. A R deposit per night is required at check-in, to cover incidental costs incurred by the delegate No group registration/information tables or company signage will be allowed in the Peermont Metcourt Hotel foyer. The Peermont Metcourt s welcome boards are done by the hotel and are the only signage allowed. 64 Jones Road. Kempton Park. South Africa. P O Box 956. Kempton Park South Africa Tel +27(11) Fax +27 (11) Website info@emperorspalace.com 4 Peermont Global (Pty) Ltd. Registration No: 2006/006340/07 Executive Directors: A.E. Puttergill (Chief Executive Officer). E.T. Mokoena. W.G. Robinson Non-Executive Directors: A.P. Nkuna (Chairman). C.O. Elk. D.G. Field. P. Langeni. H.M. Madima. M.T. Tabata
5 To our valued client, Thank you for choosing Emperors palace, the palace of dreams, as your place of stay. Below are step by step instructions to assist you in booking your accommodation for your event you are attending. You would have received the links to each of the hotels. Click on the name of the hotel you wish to book or wish to check availability at. Then proceed with the below. SCREEN 1: Click on the drop down arrow and select SOUTH AFRICA Click on the drop down arrow and select EMPERORS PALACE HOTEL CASINO CONVENTION CENTRE RESORT The hotel name will already be displayed as this selected already when clicking on the particular hotel link previously. Input your Arrival and Departure date. LASTLY: Click check availability The promotion code will already be displayed. This is a code for your specific event.
6 SCREEN 2 This confirms the hotel you are booking. Should you wish to see photos of the hotel and restaurant etc. Click here Select the number of Adults and Children. The ROOM TYPE and the ROOM RATE Click on the dots to check other photos of the same room
7 OR Click on the arrows or smaller pictures to check other room types if applicable.
8 To add additional rooms to the booking, click ADD ROOM. A maximum of 5 rooms can be booked on one booking. Separate tabs will open for each room. LASTLY: Once you have chosen your room type, click PROCEED
9 SCREEN 3 This is a summary of your booking
10 If you have booked with Emperors Palace before, click sign in. You would need to fill in your username and password sent when you made your previous booking. Which will then take you to the screen below. Click Review your booking and EDIT BOOKING and the ADD ROOM
11 If this is the first time you are booking at Emperors palace, complete the guests details and any special requirements. LASTLY: Click proceed
12 SCREEN 4 The guest s name
13 Click this tab if you would like to pay via EFT Fill in if you would like to pay by credit card LASTLY: Click Book now A box will then open, requesting you to tick the box saying you agree to the terms and conditions The bank will send you a 3 digit number that you would need to type in. You would need to fill in your cell phone number (which needs to be the same as the cell phone number given at the bank) At the bottom of the screen is an INVOICE button, should you wish to have a proforma invoice You will then receive an with your user name and password and a separate with your confirmation of your reservation.
14 FREQUENTLY ASKED QUESTIONS: What time is check in? 15h00 What time is check out? 11h00 I would like a late check out. Late check out will be allowed until 12 pm (subject to room availability on arrival) thereafter a rate of R per hour will be levied until 17h00 thereafter full days rate will apply. This rate is for 2015 only. How far is the conference centre from the hotel? The convention centre is right next to Peermont Mondior and Peermont Metcourt suites hotel The Peermont Metcourt is just across the road from Peermont Metcourt suites hotel. The convention centre can then be accessed from Peermont Metcourt suites hotel. Peermont Doreale Grande is approximately 5 mins walk to the convention centre All hotels are on the Emperors Palace complex and all in walking distance to the convention centre. How far is the conference centre from the airport? The OR Tambo is next to Emperors Palace and approximately 10mins drive from the airport to Emperors Palace. Do you have a shuttle service? We have a complimentary shuttle that runs every 20mins from 06:00 23h00 and can be picked up outside any of our hotels. They then stop at the bus stop behind the Intercontinental Hotel at the OR Tambo airport and back again to Emperors Palace. Can I leave my luggage at the hotel? Luggage may be left at the hotel subject to front desk approval. What is the star rating? Peermont metcourt hotel 3 star Peermont Metcourt suites hotel 3 star Peermont Mondior hotel 4 star Peermont Doreale hotel 5 star Will the payment go off immediately? Yes it will. What do I do if I just want to book the room but pay at a later stage? Unfortunately this cannot be done, however refer to the cancellation policy below
15 What to do if I need to change a booking already made? Click on the link as normal and follow the steps above explaining what to do if you have already made a booking before. EDIT BOOKING, allows you to change the dates and/or add a room/s. EDIT ROOM, allows you to change the room type and/or guest details What to do if I need to cancel a booking already made? Click on the link as normal and follow the steps above explaining what to do if you have already made a booking before. Once you see your reservation, click on the reservation number and there will be a red CANCEL button at the bottom. Then click OK. Will there be a cancellation fee if I cancel my booking? Cancellations may be made up to and including 18h00 on the arrival date without any penalty. If this is done, the money will be refunded in 48hrs. What do I do if I need a proforma invoice? Proceed with the booking as normal, once the booking is made, there is an INVOICE button at the bottom What do I do if it shows that there is no availability? Go back to the original with the links and select another hotel. If you would like to call in for assistant, the block code is required. Please note that the room rate will change should you already have made a booking and would like to change to another hotel or room type.
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