PORT OF FLÅM PORT INFORMATION SHEET Prepared November Harbour Master: Mr. John Erik Johnsen, (until May 2018) Aurland Port Authority

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1 PORT OF FLÅM PORT INFORMATION SHEET 2018 Prepared vember 2017 NAME AND CONTACTS Name of Port: Position: Distance from Bergen: Distance from Skjolden: Distance from Geiranger: Pilot Station: Flåm Hamn Port of Flåm N: ' E: ' 134 nautical miles 51 nautical miles 256 nautical miles Fedje Pilot Station Harbour Master: Mr. John Erik Johnsen, (until May 2018) Aurland Port Authority Port Operations Manager: Mr. Jon Olav Stedje, Aurland Port Authority, Port of Flåm Address: A-Feltvegen 27, N-5743 Flåm Phone: VHF - Pilot: #12 VHF - Emergency: #16 VHF - Flåm Port: #12 Operation Port Marketing Mgr./Asst. Port Mgr. Destination Cruise Ops. Visit Flåm jonolav@aurlandhavn.no jonolav@aurlandhavn.no gry.mundal@visitflam.com Internet - Cruise and Port information: Internet - Destination information: EMERGENCY NUMBERS VHF: #16/#12 Fire brigade: 110 Police: 112 Ambulance: 113 Aurland Emergency Ward 10 km (10 min) Lærdal Hospital 38 km (35 min) ( )

2 Voss Hospital 65 km (55 min) GENERAL PORT INFORMATION ISPS approved: Security level 1-3 Pilot: In accordance with rwegian pilot regulations Minimum depth and diameter of turning m basin: Air draft restrictions: ne Minimum depth alongside pier: 12 m Port established maximum vessel draft: 11 m Port established maximum vessel length: Unlimited Tidal movement/range: 1-1,5 m Ship tenders allowed: Tug boats: t available Type of identification required for passengers and crew when going ashore: Must present Cruise Ship ID-card to Port Security before re-entering the port area DOCK INFORMATION Name of pier: Length: Depth: Maximum size ship: Type and spacing of fenders: Bollard spacing and bollard pull/strength: Type and surface of dock: Preferred side of ship alongside: Height of dock, water surface: Flåm Cruise Pier 120 m Minimum 12 m Unlimited Rubber tires Pier bollards (spring) 50t Land bollards (brest-headline) 100t 1 ex. mooring buoy (north of pier) 200t Tarmac High water: 1,3 m Low water: 2,3 m ANCHORAGE INFORMATION Anchorage position: To be advised by pilot Minimum depth of anchorage: 50 m Type of bottom: Sand Distance to tender landing dock: App. 400 m Minimum depth of fairwait to tender dock: 30 m Minimum depth of water at tender dock: 6 m Number of tender berths: 2 Type of fenders at tender berth: Wood ( no additional fenders) Type of bollards at tender berth: Steel T Height of tender dock, water surface: 0,9 m constantly Embarking/disembarking tender boats: Gangway from tender pier/no local tender 2

3 Wheel chair accessible tender berth: Man Lift/Cherry Picker Reach: Supervision: Operation: Rental Cost: 15 m and 50 cm Licensed supv. on site Room for two persons Daily rental fee: NOK 1000,- Mandatory Supervision: NOK 200,- per hr. DISPOSAL OF GARBAGE Landing of dry and wet garbage: Containers:, when booked before 2pm the day ahead, through main agent and/or Port Authority Size of containers: Available at 22m³ and 35m³ Cost of service: NOK 1.960,- pr ton Additional cost Transp. one 22 m³ container incl. 2 hrs wait NOK 3.500,- two 22 m³ incl. 4 hrs wait NOK 5.500,- one 35 m³ incl. 3 hrs wait NOK 4.500,- two 35 m³ incl. 5 hrs wait NOK 6.500,- Extra fee if longer wait than agreed: Extra fee for late orders: Food Waste transport to Bergen NOK 800,- pr hour. NOK 1.000,- pr container NOK 2.500,- FRESH WATER Fresh water available: Number of connection points : Capacity: Type of fitting: Cost of service: 2 with 3 fittings per point. 100 m³ per hour Guaranteed 60 m³ per hose/hour (depends on ships equipment) Stortz A, B and C w/adapter to other types of fittings NOK 17.00,- per ton CLEARANCE PROCEDURES Clearance at arrival: When vessel is moored, the ship agent will board for clearance. The agent identifies him-/herself by providing photo ID at the gangway. Please note that the agent does 3

4 not remain onboard the vessel, but will be available throughout the call in Flåm Clearance at departure: The agent will come onboard again to sign time sheet before departure. Documents required for clearance: - 3 passengers list in alpha order two for the port/security check and one for the port agent file - Nationality breakdown - 2 crew lists in Alpha order for Port/sec check and one for the port agent file. - Port agent will distribute While in port, permission granted to: - wash the vessel with fresh water - paint maintenance - lowering life boats - lowering maintenance rafts Life boat Drills w/emergency sounds - Advise port agent in advance The Incinerator May not be used in Port Diving Operations - Contact the port agent or harbor master Hot Work Permit - Contact the port agent or harbor master in advance PASSENGERS AND CREW IN TRANSIT, DISEMBARKING OR EMBARKING Personal inspection by Immigration: Inspection or passports to be stamped by Port Authority: Completion of Customs Declaration form: Disembarking passengers to present themselves to Customs: Local landing card/shore passes needed: Is passport needed when going ashore:. Passengers and crew present only their Cruise Ship ID-card to Port Security before re-entering the port area. other documents necessary. 4

5 TOURIST INFORMATION Distance from the pier to the village center: 200 meters to village center: - Train station (The Flåm Railway) - Visitor Center and Tickets/ATM - Bus stop - Post office at COOP - Tourist information at Train station - Historic hotel - Souvenir shops - Supermarket - Cafés and restaurants - Local brewery and pub - Public toilets (facilities for disabled) - Excursions and activities - Bike rental Local currency: - NOK rwegian Krone Foreign currency: Supermarket and souvenir shops accept USD/EUR. te that the train station does not accept foreign coins. All major credit cards accepted. ATM available Taxi: On request: Airports: CREW FACILITIES Sogndal Airport Haukåsen 80 km (1,5hrs) Bergen Airport Flesland 170 km ( 2,5hrs) Free use of: - Wifi access at the pier while docked. - Soccer- and volleyball field - Beach and barbeque area - Hiking maps - Walking Trail by Fretheim Hotel. - Different benefits for crew. Check: 2/crews-special/ 5

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