Who We Are. We are retailers serving retailers. supporting our brand partners to achieve their maximum sales potential. We are tourism professionals
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2 Who We Are We are creators of luxury retail experiences to serve the discerning travelling luxury consumer in the most coveted locations in Europe and now China. We are retailers serving retailers supporting our brand partners to achieve their maximum sales potential. We are tourism professionals partnering with global tourism partners to welcome a new global consumer. And we are hosts to the 32.8 million guests per year who shop with us, dine with us, and unwind with us.
3 WhatWe Do Attract a differentiated consumer Introduce new consumers to brands they have not encountered before Deliver qualified, travelling luxury consumers to brands full price stores Create experiences that surprise and delight Offer a superior service to our partners, the brands And as a result, deliver exceptional brand equity, performance, productivity and profitability
4 Where WeAre Value Retail: a distinctive new groundbreaking tourism experience with its ten international luxury shopping Villages. Global Report on Shopping Tourism 2014, United Nations World Tourism Organization (UNWTO) Kildare Village DUBLIN Bicester Village LONDON BRUSSELS PARIS La Vallée Village Maasmechelen Village FRANKFURT Wertheim Village Ingolstadt Village MUNICH BEIJING Suzhou Village Shanghai Village JAPAN SHANGHAI HONG KONG Las RozasVillage MADRID BARCELONA MILAN La RocaVillage Fidenza Village BOLOGNA BANGKOK China
5 Global Market Leader in thepromotion of LuxuryShopping Tourism A first for the retailsector Since 2012 Value Retail has been anaffiliate Member of the United Nations World Tourism Organization (UNWTO) Air Travel Partnerships
6 Global Marketing Campaigns in Partnership with the Top Brands Campaign realized in collaboration with Ellen von Umwerth, a German top level fashion photographer
7 Value Retail Embraces All Aspects of Digital and Social Media Platforms The Collection Browse the Collection ofvillages Boutique search Search for your favourite boutiques and view offers exclusive to app users Shopping Packages Book one of our exclusive Shopping Packages Shopping Express Access the online booking service for the Shopping Express and chauffeur services Interactive map View interactive maps of each of the Villages, allowing you to plan your visit in advance from any location in the world and pinpointing your location once you re in thevillage Mobile-optimised website in 14 languages 20,622,428 Unique visitors 1,172,818 Likes Facebook +14.5% year on year +28.2% year on year The Chic Outlet Shopping app 524,041 App downloads Apple, the Apple logo, iphone and ipad are trademarks of Apple Inc., registered in the U.S. and othercountries.
8 Value Retail...a pioneer in China
9 Suzhou Village Suzhou Village is not an outlet; it is an experience totally unlike anyother shopping destination in China. Franca Sozzani Vogue ItaliaEditor Value Retail China s first project, Suzhou Village is located in historic Suzhou, approximately 80 km (just over an hour by car) west of Shanghai. It opened its doors on 15 May Located on the western shore of Yangcheng Lake, the Village benefits from easy access to the Yangcheng Lake exit of the Nanjing Shanghai Expressway, and is well served by two highspeed rail lines connecting Shanghai to Nanjing and Beijing. The Village is home to a mix of international and Asian fashion and lifestyle brands, together with restaurants and cafés, in 35,000 squaremetres. The design is evocative of a romantic Italian resort town, infused with elegant Eastern influences. Suzhou Village draws on the visitors to Suzhou, a major destination for Chinese and international tourists. In 2014 the number of tourists totaled more than 100 million, spending RMB 170 billion ($27.6 billion), half of whom travel to Suzhou on Groups & Events (MICE)trips.
10 ShanghaiVillage Shanghai Village will bethe International Tourism and Resort Zone s second iconic attraction after Shanghai Disneyland. Fan Xiping Chairman of the Shanghai Shendi Group, Lead developer of the Shanghai International Tourism and Resorts Zone Shanghai Village is confirmed as one of the most important luxury shopping tourism destinations in Asia. Opened in Spring 2016, it is now the second Village created and operated by Value Retail China. Strategically located at the heart of the Chinese government's ground breaking and world class multi-billion US dollar master plan, Shanghai Village is adjacent to the Shanghai Disney Resort. The only luxury outlet shopping destination within the government's master plan, Shanghai Village draws from the high spending residents of Shanghai, with a total population of 25 million people, as well as the domestic tourists and overseas visitors that the city receives, which will total 240 million and 10 million respectively in 2015.
11 FIDENZA VILLAGE #MerryNewVillage
12 120 BOUTIQUES including ARMANI, ASPESI, BELSTAFF, BIKKEMBERGS, BLUMARINE, BOGGI, CALVIN KLEIN, CLASS ROBERTO CAVALLI, COACH, DOLCE & GABBANA, DSQUARED, 2DIESEL, ERMENEGILDO ZEGNA, ETRO, FERRARI STORE, FRATELLI ROSSETTI, FURLA, GUESS, GUTTERIDGE, HACKETT, HOUR PASSION, HUGO BOSS, JIL SANDER, LACOSTE, LA PERLA, LE SILLA, LOEWE, LORO PIANA, LUISA SPAGNOLI, MARNI, MICHAEL KORS, MISSONI, O BAG,P.A.R.O.S.H., PAUL SMITH, PINKO, POLO RALPH LAUREN, RED VALENTINO, SUTOR MANTELLASSI, TOMMY HILFIGER, TRUSSARDI JEANS, VERSACE, VIVIENNE WESTWOOD, ZWILLING and many more
13 FIDENZA Village Easily accessible By plane: Every year over 50 million passengers land at 8 international airports within a 2 hour drive. By car: 60 minutes from both Milan and Bologna, and within 90 minutes of the coastal villages of the Italian Riviera. Fidenza Village is highly visible from the A1 motorway, the most important route linking Milan and Rome, with 65 million vehicles passing annually. By Shopping Express: Launched in 2009, runs daily from central Milan.
14 THE LOCATION brand our avenues, with pop up banners, private catering areas, temporary structures and entertainment reserve space in our restaurants use other spaces available at the village to privatise and create your own space within the village concept New Expansion Opened on 16 th November 2016 The Lounge for meetings and VIP Events private meet and greet for groups or via our information offices VIP Parking and group coach arrival
15 THE VILLAGE DIRECTORY
16 HOSPITALITY SERVICES SHOPPING Express luxury coach service TOURIST Information Centres and multilingual staff to welcome guests RESTAURANTS and cafés serving local cuisine PERSONAL Shopper TAX-FREE Shopping In-Village Tax Refund booth, coming soon! GIFT Cards HANDS-FREE shopping CHILDREN S play areas FREE WI FI Frequent Flyer Program
17 THE CONCIERGE
18 Services 1) Basic Service for all the guests Welcoming by host/ hostess Village info Recommendation of gift shopping items 2) Tourism/ MICE group service (Big group- by appointment) On top of Basic Service VIP parking (depending on the number of guests) Refreshment and snacks Reserve the entire unit for the particular group 3) VIP guests (all the time, no appointment, but referred by someone) Tourism/ MICE group (Small group) On top of 2 service Gift Wrapping service 4) VIP guests (by appointment) In addition to above Personal Stylist Calligraphy service for envelope Delivery Special Event 18
19 We are ready for all kind of MICE Events Groups Convention or corporate standalone meeting or events incorporating a shopping experience into the partner or main programme Special Events Large scale one-off events incorporating sponsor branding and the use of the Village on a sole hire basis on some occasions Meetings Use of the Lounge or other Village facilities for traditional meeting activities and VIP programmes Incentives Gift card employee reward programmes or integrated into the programme for groups, special events and meetings
20 A unique offer with tailor made experiences for your VIP GUEST Exclusive treatment designed for your customers: Limousine Service from Milan and Bologna to Fidenza Village VIP welcome with dedicated drinks Mice promotion with dedicated Brand s offer Complimentary Hands Free Shopping Service: your guests do the shopping, we do the carry for them Exclusive area for private welcome and catering services. Special gift for your guests
21 «Fidenza Village enhances the surrounding area»
22 Shopping & Car Driving Experience This exclusive package includes: FERRARI MUSEUM: visit of the exclusive Ferrari Museum Enjoy the experience of driving a Ferrari car with a car simulator Enjoy a real Pit Stop experience VIP Card providing further savings on purchases at Fidenza Village Boutiques 25 Euros Gift Card provided at the Tourist Information Centre
23 Shopping & Labyrinth Experience This exclusive package includes: Shopping Experience at Fidenza Village saving up to 70% off on the outlet price all year round. VIP Card providing further savings on purchases at Fidenza Village Boutiques Complimentary Hands-free Shopping Service you do the shopping we do the carrying Enjoy an exciting visit of Labirinto della Masone the biggest Labyrinth of Europe just few steps from Fidenza Village Visit the private art collection of the Labirinto della Masone home more than 500 masterpieces from the XVII to the XX century.
24 Shopping & Castles Experience This exclusive package includes: Shopping Experience at Fidenza Village saving up to 70% off on the outlet price all year round. VIP Card providing further savings on purchases at Fidenza Village Boutiques Complimentary Hands-free Shopping Service you do the shopping we do the carrying Discover breath-taking castles perched between Parma & Piacenza countryside and enjoy an unforgettable experience.
25 Shopping & Football Experience This exclusive package includes: Guided tour of the Inter and A.C. Milan Museum: providing a unique showcase of two of Italy's most iconic football teams. The tour includes the stadium, grandstands, interview room, players' changing rooms and much more.. Shopping Express: return tickets on the luxury coach service from central Milan to Fidenza Village VIP Card providing further savings on purchases at Fidenza Village Boutiques
26 Shopping & Verdi Experience This exclusive package includes: Tickets for the International Verdi Festival in Parma and Busseto Shopping Express: return tickets on the luxury coach service from central Milan to Fidenza Village VIP Card providing further savings on purchases at Fidenza Village Boutiques Visit of Giuseppe Verdi s birthplace and the Teatro Regio in Parma
27 Shopping & Dinner at Brian Barry Building This exclusive package includes: Shopping Express: return tickets on the luxury coach service from central Milan to Fidenza Village VIP Card providing further savings on purchases at Fidenza Village Boutiques Aperitif and dinner at the Asola Restaurant on the rooftop at Brian Barry Building in Milan
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