Welcome to Tunisia Jerry-Max Theophile Vice President - Sales and Business Development AirlinePros GSA for the United States for Tunisair

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1 Welcome to Tunisia Jerry-Max Theophile Vice President - Sales and Business Development AirlinePros GSA for the United States for Tunisair Lorraine Rozario Vice President- Operations

2 Welcome to Tunisia

3 Tunisia & Tunisair

4 Where is Tunisia? North Africa, facing Europe from the south shore of the Mediterranean Sea. Tunisia is bordered by: North & East: Mediterranean Sea West: Algeria

5 Quick Facts Population Nearly 11,000,000 Capital Tunis Language French & Arabic Weather Mediterranean: Hot Summers and Warm Winters Desert: Hot Days, Chilly Nights Visa Requirement Not required for stays under 90 days

6 Why Visit Tunisia 8 World Heritage sites! Amphitheatre of El Jem Archeological site of Carthage Dougga Ichkeul National Park Kairouan Medina of Tunis Necropolis of Kerkouane Medina of Sousse

7 Tunis (TUN) Capital city Has European influences due to a French protectorate Its Medina is part of Unesco World Heritage Located a few minutes away from Carthage

8 Carthage Located on a picturesque promontory extending out into the crystal-clear waters of the Gulf of Tunis. Once the center of the ancient Carthaginian civilization. The city developed from a Phoenician colony of the first millennium BC into the capital of an ancient empire. Ruins from this time are still standing.

Sousse -Port El Kantaoui This maritime region in the middle of the country has been famous for its olive oil production since ancient times. Sousse is the chief town.

9 Sousse -Port El Kantaoui This maritime region in the middle of the country has been famous for its olive oil production since ancient times. Sousse is the chief town. The Medina overlooks the Kasbah and is surrounded by fortified walls which go all the way down to the port. The coast offers beaches and wonderful landscape with colorful sceneries. This beautiful landscape is known for its luxurious hotels with fabulous spas.

10 Hammamet Yasmine Located in the North East. Home of wonderful beaches and lots of high quality resorts. Using a typical Tunisian design, the medina is surrounded by traditional fortified walls and offers original and varied entertainment. Well-known for thalassotherapy.

11 Tozeur Located in the central west part of Tunisia. With hundreds of thousands of palm trees, Tozeur is a large oasis. Tozeur is the place to be for Star Wars fans, because there are lots of movie locations around the city: the Lars Homestead exterior, the Mos Espa set, the Sith infiltrator landing site and Star wars canyon. Onj Jemel is also know for its electronic music festival Dunes Eletroniques from the Star Wars set.

Tataouine Located in the South of Tunisia. The Tataouine governorate covers a third of the Tunisian territory. The area is a desert and offers lunar landscapes.

12 Tataouine Located in the South of Tunisia. The Tataouine governorate covers a third of the Tunisian territory. The area is a desert and offers lunar landscapes. Tataouine had given its name to planet Tatooine in Star Wars movies. Medenine is the major town in southeastern Tunisia. Its main attraction is Ksar Medenine, an ancient Berber fortified granary. North of Ksar Medenine was used as the exterior the Anakin Skywalker's home in many shots.

Jewish and Christian communities alike practice their faith in freedom, this contributes to enriching the diversity of

13 People & Culture An open and hospitable country, Tunisia is a true melting pot where Berber, Arab, African and European cultures have blended to create a unique Tunisian cultural identity. The vast majority of the population is Muslim. Jewish and Christian communities alike practice their faith in freedom, this contributes to enriching the diversity of Tunisia's culture. Tunisians are very welcoming. They are used to see people visiting their country and will always try to speak your language.

Cuisine Tunisian cuisine is a melting pot of culinary influences from the Mediterranean region, although many dishes are formed from a base of tomatoes, herbs, olive oil, and

Due to the vast coast of Tunisia, sea food such as shrimps, mussels and sardines are a specialty of the country.

14 Cuisine Tunisian cuisine is a melting pot of culinary influences from the Mediterranean region, although many dishes are formed from a base of tomatoes, herbs, olive oil, and fresh bread. Lamb, veal, chicken, squid, sea bass and tuna are found on a vast menu of national and regional dishes, often in a stew (marqua) or soup (shorba). Due to the vast coast of Tunisia, sea food such as shrimps, mussels and sardines are a specialty of the country. National dish is couscous (coarsely ground semolina), cooked with delicately seasoned root vegetables, chickpeas, boneless chicken, peppers and tomato paste. Almost every dish will be offered to you with harissa which is a red chili paste that Tunisians love. 14

15 When to go Tunisia enjoys guaranteed sunshine almost all year round, with a Mediterranean climate in the north and along the eastern coast, and a semiarid climate in the interior and in the south. Low season: Winters are cool and wet in the north, warm and dry in the south. The average temperature is 60 degrees. High season: Summer is pleasant on the coast with the sea breeze, warm and dry in other regions. The average temperature is 89 degrees. Shoulder season: In spring and fall, the values are around 77 degrees.

17 Overview Tunisair is Tunisia s flag carrier. Created in October 1948, the airline is owned by the government has its hub at Tunis Carthage International airport. Tunisair offers scheduled flights from Tunisia to Europe, Africa and the Middle-East with 84 destinations served in 34 countries, and approximately 100 flights per day. June 2016 Tunisair started its first long haul flight to North America connecting Tunis to Montreal, Canada.

History In April 2015, Tunisair took delivery of two A330-200 allowing the

In April 2007, a new type of Extended Range Airbus A319 (1 new A319 ER and a

reached. The passengers load factor broke the record of 77.

This increase of the fleet allowed the airline to launch new routes such as

18 History In April 2015, Tunisair took delivery of two A allowing the airline to do long haul flights. In April 2007, a new type of Extended Range Airbus A319 (1 new A319 ER and a second retrofitted A319) was introduced to allow operating direct flights to Africa and Middle East. In 1997 the record figure of 3 million passengers carried in a single year was reached. The passengers load factor broke the record of 77.1 % Tunisair grew its fleet adding several aircraft during the 60 s and 70s. This increase of the fleet allowed the airline to launch new routes such as Cairo, Jeddah, Kuwait, Luxembourg London, Vienna and Scandinavia. Established in 1948 as Tunisia s flag carrier. Tunisair started its effective operation as of April 1949 using 4 Dakota ( DC3) purchased from the US Army.

19 Fleet 7 B A ER 2 A A A seats in Economy Class 102 seats in Economy Class 144 seats in Economy Class 114 seats in Economy Class 236 seats in Economy Class 12 seats in Business Class 32 seats in Business Class 22 seats in Business Class

Network Extensive and centrally-located network between Europe, West-Africa and the Middle-East 51 scheduled and 53 charter destinations Agents can claim 5% commission on published fares Hub in

20 Network Extensive and centrally-located network between Europe, West-Africa and the Middle-East 51 scheduled and 53 charter destinations Agents can claim 5% commission on published fares Hub in development: Tunis-Carthage connecting West Africa with Middle East and Europe Excellent market reach with flights to secondary airports in countries served (in France, Germany and Italy in particular) Tunisair Express, domestic feeder and regional operator of scheduled and charter flights. SPA agreements with 12 airlines

21 How to get there 21

22 How to get there YUL to TUN Schedule Departs Wednesdays Starting Wed. Dec.27th Departure (YUL): 9:10 PM Arrival (TUN): 11:25 AM (Next Day) YUL to TUN Departs Saturdays Departure (YUL):3:15 PM Arrival (TUN): 5:30 AM (Next Day) TUN to YUL Returns Wednesdays Starting Wed. Dec.27th Departure (TUN): 4:10 PM Arrival (YUL): 7:05 PM TUN to YUL Return Saturdays Departure (TUN): 10:20 AM Arrival (YUL): 1:10 PM 22

23 How to get there With departures from the major US airports you will always find a route with only one stop that will connect you to a Tunisair flight. June 2016 Tunisair started operations from Montreal, Canada. Bi-weekly flights are offered Wednesday and Saturdays. Starting Wed. Dec 27th Tunisair has an interline agreement with Air Canada allowing passengers from USA to connect in Montreal. It is also possible to connect in Europe with: Lufthansa (LH) via Frankfurt (FRA) and Munich (MUC). Swiss (LX) via Zurich (ZRH). British Airways (BA) via London Heathrow (LHR).

24 Awards & Certifications ISO Certification since October 2010 for operations, commercial and technical activities IOSA (IATA Operational Safety Audit), granted by IATA since 2007 and renewed in March 2013 for another 3 years. Enhanced IOSA (E-IOSA) are in process. Tunisair operates in compliance with EU-OPS Qualification (European Union for the operation of commercial and cargo air transport) EU ACC3 Certification since January 2012 (EU Requirements for the security of incoming air cargo & mail). Certificate of Most climate efficient African Net carrier in the Atmosfair airline index 2012.

Amenities Baggage Allowance: Tunisia/ Europe and North Africa Business Class 2x23 KGS Economy Class 1x23 KGS North America Business Class 3x23 Economy Class 2x23 Tunisia/ Middle East and West Africa

25 Amenities Baggage Allowance: Tunisia/ Europe and North Africa Business Class 2x23 KGS Economy Class 1x23 KGS North America Business Class 3x23 Economy Class 2x23 Tunisia/ Middle East and West Africa Business Class 3x23 KGS Economy Class 2x23 KGS Connecting Flight via Tunis Business Class 3x23 Economy Class 2x23 In flight services: Meals, snacks and beverages are served in all Tunisair flights. Tunisair A offer individual inflight entertainment and electric plugs (one for 2 passengers in economy individual in business.)

26 Fidelys Fidelys is Tunisair Frequent Flyer Program. Enrollment can be done easily online at Miles can be changed to award tickets, upgrades and excess bags. Three tiers are available: Classic, Silver and Gold.

27 Travel Agent Promotion & Support Agents who book through a GDS or via our office can claim 5% commission when issuing tickets on TU/199. Agents can contact our US Tunisair Office for quotes on air if you are not using a GDS. We can also assist in group bookings (which are 10 pax or more). We need routes, dates and the number of pax to quote.

28 FAQ Does TU have any Interline Agreements? Tunisair has an interline agreement baggage and ticketing agreements with 95 other airlines. The list can be found in your GDS or by contacting our office. How can I sell TU? Travel professionals that have access to any GDS (Sabre, Amadeus, Apollo, Worldspan) can book Tunisair through their GDS. For agents that do not have access, the Tunisair office based in NYC can handle your bookings and fare quotes. Tunisair accepts Visa, MasterCard, Cash/Check and Diners Club credit cards for payment. What major international airlines connect into the gateway cities TU serves? Air Canada, Lufthansa, British Airways and others. Check with our office for best routings.

29 Social Media & Contact Info Facebook: Informations & Sales: Phone: Website:

30 Thank you!

SOUTH TUNISIA STAR WARS & TUNISIAN INFLUENCE TOUR

SOUTH TUNISIA STAR WARS & TUNISIAN INFLUENCE TOUR 3 Days/ 2 Nights DAY 1: You will have to take the early morning flight from Tunis to Djerba. We will meet you at the airport, where your tour begins. Djerba