INDEX. Turkish Airlines. Turkish Cargo

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2 INDEX Turkish Airlines Turkish Cargo

3 TURKISH AIRLINES Global Rank 1 Total Pax(Turkey) The Most Country flying Airline Destination (World) Toplam Total Pax Yolcu (Dünya)* (World)* *: IATA 2013 total

4 TURKISH AIRLINES Destinations North America 6 S. America 2 International Domestic Europe 95 Middle East 33 Africa Far East New Destinations Country City Code RUSSIA STAVROPOL STW ANGOLA LUANDA LAD ALGERIA ORAN ORN USA BOSTON BOS ALGERIA CONSTANTINE CZL ITALY CATANIA CTA BULGARIA VARNA VAR MALI BAMAKO BKO ERITRE ASMARA ASM CANADA MONTREAL YUL FRANCE NANTES NTE FRANCE BORDEAUX BOD ITALY PISA PSA BENIN COTONOU COO GERMANY MÜNSTER FMO ALGERIA TLEMCEN TLM ALGERIA BATNA BLJ

5 TURKISH AIRLINES Network and Fleet Growth

6 TURKISH AIRLINES Current Fleet ,31 Fleet Age Fleet Change % İncrease since FLEET Fleet A/C Type Quantity Cargo Aircrafts A310 A F 3 A330 A F 6 Passanger Aircrafts A319 A A320 A A321 A A330 A A A340 A B B737 B B ER 10 B777 B ER 15 Cargo + Passanger Total 241

7 TURKISH AIRLINES Global Rank (Quality) Food & Beverage Market Leader The Best food service Airlines (According to Skyscanner result) Service Quality 1 The Best Airline in Europe ATW (Air Transport World) year of 2011 Market Leader Prize 4 star service Airline The Best Premium Economy seat

8 INDEX Turkish Airlines Turkish Cargo

9 TURKISH CARGO 2013 Global Rank Destination(World) 4 Freight Ton Km.(AEA) 5 S.P.A. 78 INTERLINE 154 Truck Destinations 1000

10 TURKISH CARGO 2013 General Information Int. Dom % 321 Increase in cargo carriage from 2005 % LF (pax and freighter) 5th İnterms of FTK within AEA.

11 TURKISH CARGO 2013 Freighter Network EUROPE (12) ASIA (17) MIDDLE EAST (9) AFRICA (11) 1 VIENNA DHAKA CAIRO ALGIERS 2 MINSK SHANGHAI ERBIL ACCRA 3 HELSINKI GUANGZHOU TAHRAN NAIROBI 4 FRANKFURT TBILISI TEL AVIV MISURATA 5 BUDAPEST HONG KONG AMMAN TRIPOLI 6 MILAN MUMBAI KUWAIT CASABLANCA 7 MAASTRICHT NEW DELHI BEIRUT LAGOS 8 BELGRADE ALMATY RIYADH JOHANNESBURG 9 MADRID ASTANA DUBAI KHARTOUM 10 STOCKHOLM BISHKEK TUNIS 11 ZURICH KARACHI ENTEBBE 12 KIEV ISLAMABAD 13 SEOUL 14 SINGAPORE 15 BANGKOK 16 ASHGABAT 17 TASHKENT

12 TURKISH CARGO 2013 COMIS Operational Management & Information System Turkish Cargo, starting to use COMIS named project instead of TACTIC which has been used for 18 years. When it comes to end at Reservation, Rate, Operation (Import, Export, Domestic, Mail, ULD Mng., and Cargo Trace) and Accounting processes, Kargo Directory of Turkish Airlines will be benefit according to firms aim from, vision, futuristic, dynamic and systematic functions from it. This mentioned COMIS includes icargo; sales&reservation, terminal operations, mail management, accounting, Revenue management and ULD management modulls. Thus this porgram is entegrated solution for sector Özel Kargolar Bölümü

13 Tailor made solutions More professional way to handle your cargos when compare to sea and truck Broad web and network all over the world Fast transport and quick delivery IATA, ICAO rules and the determination of security Scheduled of Charter Flights TURKISH CARGO 2013 Why Turkish Cargo Özel Kargolar Bölümü

14 TURKISH CARGO Special Cargo Operation Special Cargo department organised as «Business Development, Marketing" and "Operation" Advetising this department to create awareness Embargo regulations, Warehouse restoration, Establishing Operation and quality control sub-department Preparing Information documents and Publishing Agreement with veterinary in any case, Making list of «Special Cargo Tracing» and update it day by day and distribute this list to concerned department Özel Kargolar Bölümü

15 TURKISH CARGO Special Cargo Operation Establishing special cargo places around 6500m2 at new cargo facility land Established air-conditioned space around 700m2 at new cargo facility land In a short turn started to use 30 m² live animal room The use of radioactive room which is made of lead-coated Necessary educations and courses will be taken by whole staff on-line basis for CSafe AcuTemp controlled container Preparing an English and Turkish document of CSafe SOP (Standard operating procedure) Özel Kargolar Bölümü

16 TURKISH CARGO 2013 Awards Payload Asia 2012 Overall Carrier of the Year Aircargonews 2013 Best Asia-Pasific cargo Airlines Asia Pacific cargo service GSSA Singapore Logitrans 2013 The Best air cargo carrier

17 TURKISH CARGO Pojects Warehouse Combination Export and import warehouse section doors has removed. Storage Capacity New storage shelves established. Thus, storage capacity increased by %37 Use of Reach Truck Started to use 2,9m2 maneuver operating Reach Trucks instead of 5,6m2 maneuver forklifts, Cold Storage Room With new temprature controlled storege area, Cold room capacity has increased %50 17

18 TURKISH CARGO Pojects New Parking area of m2 parking space at Istanbul Ataturk Airport started to serve New Cargo Terminal New cargo terminal will be established next to Atatürk Airport around m2. To do so, current operation area will be multiplied by 2,5 C.O.M.I.S - Our current IT infrastructure used for 20 years will be changed to COMIS and this project is expected to contribute to developing of processes in all areas of operation. 18

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