... and welcome to the ATLANTIC Hotel Kiel.

Transcription

1 Dear guests, Moin Moin... and welcome to the ATLANTIC Hotel Kiel. We hope you had a pleasant journey and are excited to spend some days in Kiel. The team of the ATLANTIC Hotel Kiel would like to make your stay as pleasant as possible. In order to achieve this, we like to give you some information and an overview of the services we are providing. If you have any further questions or wishes, please do not hesitate to contact our reception desk. Hoping to make your stay as pleasant as possible; we are looking forward to welcome you here at the ATLANTIC Hotel Kiel again soon - as happy guests or perhaps even as fans. Yours, Frank Blasberg, General Manager

2 Fire In case of fire In case of an emergency, please select the "Emergency" button and announce your location or press the nearest fire detection button or call the fire brigade on 112. Close all doors and windows. Move to the nearest exit. The use of the lifts is prohibited in the event of a fire. The fire alarm When you hear the fire alarm, please move to the nearest exit immediately. DO NOT USE THE ELEVATORS. DO NOT WASTE TIME TO PACK YOUR OWNERSHIP. Please make your way to fire assembly point (car park behind the house), so that all guests can be counted. A plan with the nearest emergency exits is in the entrance area of your room. The fire protection system of the hotel is checked at regular intervals.

3 HOTEL INFORMATION Address ATLANTIC Hotel Kiel Raiffeisenstraße 2 Tel: Fax: kiel@atlantic-hotels.de Accessible rooms Our two barrier-free rooms are located on the 2nd and 3rd floor. Area Codes Denmark 0045 Finland France 0033 United Kingdom 0044 Italy 0039 Canada 001 Netherlands 0031 Norway 0047 Austria 0043 Russia 007 Sweden 0046 Switzerland 0041 USA 001 ATLANTIC Card The ATLANTIC-Card is the premier system of the ATLANTIC Hotels cooperation. With the 20th night in one of our houses, we will send you your personal ATLANTIC Classic Card, which will allow you to earn points for every overnight stay and in our houses. For further information, please contact the reception or look at our website: Bar "Deck 8" The bar with the perfect view over the Kiel Fjord is located on the 8th floor. Opening hours: Mon - Thu 6 pm - 1 am Fri & Sat 6am - 2pm Sun closed We ask for your sporty evening gown. Many Thanks! Bathrobes We can provide bathrobes for the duration of your stay. For the use you incur no costs, only a deposit fee of EUR 45, - / per piece is recorded in your account. If you want to purchase the bathrobe, please let us know at check out. If not, then return the bathrobe (s) in a laundry bag at the reception so that we can relieve your account. Babysitting / child care We are happy to organize a "child-free time" for you. Please contact the reception in advance at the internal number 9. Bank "Bordesholmer Sparkasse" Sophienblatt Phone: Mon-Fri 10 am - 7 pm Sat 10 am - 2 pm "Kieler Volksbank" Europaplatz 5

4 Phone: Mon and Thu 8:30 am - 6 pm Tue & Fri from 8:30 am to 4 pm "Sparda Bank at the Main Station" Sophienblatt 25 Phone: Mon 9 am - 6 pm Tue & Thu 9am - 7pm Wed 9 am - 2 pm Fri 9 am - 1 pm on your phone. Bicycle rentals "Cycling station Kiel" Sophienblatt 29 Tel: Opening hours: Mon to Fri 6am - 7pm Sat: 8am - 2pm Electric bicycles are available. Bicycle accommodation For the accommodation of your bicycles, a secure and protected bicycle parking is available at the hotel. Please contact us. Airport transfer / shuttle service If you need an airport transfer, please contact the reception, telephone number 541. Blue planet Our water is a precious resource. We apologize for any inconvenience. Breakfast Our rich breakfast buffet is served Mon - Fri 6:30-10:30 am Sat 6:30-11:30 am 7 am - 2 pm in our restaurant "Pier 16". Lost property For lost items, please contact Housekeeping, Phone 544. Business corner In the hotel lobby, computer workstations with Internet access, office software and printers are available free of charge. Car rental "Sixt" Sophienblatt (in the main station) Phone opening hours Mon - Sun 8 am - 8 pm Children Children up to 6 years can stay for free in their parents' bed. Baby cots are provided free of charge. Creditcard The following credit cards are accepted in our house: Mastercard / Eurocard Visa American Express

5 Cigars Cigars are available in the bar "Deck 8". Check out On the day of your departure, you may check out until 11 am. A late check-out with a surcharge is possible, subject to availability. If necessary, please contact the reception at number 9. Cover Ceilings are available in our house. Please contact our housekeeping team with the number 544. Change of currency exchange We will gladly exchange a commission of 10% foreign exchange for you at the reception. Concert tickets For information and ticket bookings, please contact the reception, telephone number 9. Doctor The nearest general practitioner is Dr. med. Hans-Peter Wutta Holstenstraße 77 Tel: "Do not disturb" If you want to remain undisturbed, please hang the "Do not disturb" sign on your outer door latch. Drinking water The tap water has drinking water quality. Emergency exits A plan with the nearest emergency exits is located behind the entrance of your room. All emergency exits are marked with a illuminated emergency exit sign. Emergency In case of an emergency, please press the "emergency" button on your phone. Fax Our fax number is You can leave your fax at the reception. We will be happy to send it to you. The costs are: Within Europe 0,30 International 0,50 Incoming faxes will be sent from the 3rd page with 0,25. First aid Qualified first responders are available 24 hours a day. If you need help, please press the emergency call button Flowers Bouquets or gifts are provided by us on request. Please contact the reception, telephone number 9. Games A selection of board games and playing cards can be borrowed at the reception. Garage There are various parking facilities in the immediate vicinity of the hotel, please ask at the reception for the exact locations. Hair stylist "Hairdresser 'en Ville" Sophienblatt 46 Search Tel: Dates by appointment Hygiene products You can call for selected hygiene items free of charge from us, call 544.

6 Ironing service Please contact Housekeeping; Your laundry will be returned for a fee, telephone 544. Ironing service is possible from o'clock. Ice cubes Please contact the room service, telephone 595. For room service we charge EUR 3, - Internet You can use our DSL connection with up to 10 mbit / s free of charge. Connect the Internet cable from the desk to your laptop or select the ATLANTIC Wireless Network Hotels and start your Internet Explorer. Please note that you can only establish a VPN connection to your corporate network when you are connected to the Internet. Linen change Please note that for the sake of our environment, we can only exchange hand towels and bath towels at your request. Towels in the tub means: "Please exchange". Towels on the holder mean: "I use it further". A change of bed linen as well as the pillow and bed covers will take place after the third night. Laundry You can leave your laundry on Mondays to Fridays until 9am at the reception. Your laundry will be returned by 6pm. Luggage service For luggage pick-up and storage, please contact reception, telephone number 9. We are happy to pick you up from Kiel main railway station or bring you to your train on your departure and help you with the luggage. For this we charge a charge of 3,00 per piece of luggage / way. Limousine service A limousine service or shuttle service can be paid at the hotel's cost. Please contact the reception, telephone 9. Mini-bar We ask you to indicate your consumption at check-out at the reception. If you have additional requirements, please contact the room service, telephone 595. Movie theaters "Cinemaxx" "Metro cinema" Kaistraße Holtenauer Straße News You can receive messages via the voic function on your phone. Non smoking protection All our hotel rooms are "non-smoking". If you smoke in your room, we charge 100,00 per night for the necessary special cleaning plus all incurring costs due to a possible triggering of the smoke detector in your room. Open fire Open flames, e.g. Candles and gas cookers are forbidden in the guest rooms. Post Please hand over your mail to the reception. You can also get stamps there. Pets Dogs are allowed in selected guest rooms, in the lobby, in the restaurant and in the bar. We charge 19,00 / night. You get a dog-set with dog-covers, -naps and treats. Please contact Housekeeping, telephone 544. Photocopies Cost per black / white: 0.25 Cost per color copy: 0.50 Please contact the reception, telephone number 9.

7 Pharmacy "Pharmacy at Z.O.B." Auguste-Viktoria-Str 14 Tel: Radio The radio is integrated into your TV set. You can find the channels from channel Razor If necessary, you will receive shaving utensils from Housekeeping, telephone 544. Umbrellas Umbrellas are available for hire at the reception. cleaning You can leave your laundry on Mondays to Fridays until 9am at the reception. Your laundry will be returned by 6pm. Reservation For bookings at the ATLANTIC Hotel Kiel or in one of our sister hotels, please contact the reception, telephone number 9. Reception Our reception is open 24 hours, telephone 9. Restaurant "Pier 16" The restaurant is located on the ground floor, Telephone 595. Mon - Sun 06: 30-11: 00 Kitchen until 22:30 hours Safe The safe is located in the wall cupboard. Shoe shine A shoe polishing machine is located on the ground floor near the entrance to our Restaurant Pier 16. Secretarial services On request, we will gladly take care of your correspondence and scheduling. Please contact our administration, 557. Voltage / current 230 Volt Tobacco Cigarette vending machines are located in the basement and on the 8th floor. Taxi We are happy to order a taxi. Please contact the reception, telephone 9. Phone Please select "0", then you will receive an official line. Cost per unit: 0,30 Please note that the service charge rates shown in the media do not apply to hotel telephone systems and the connection can be very cost intensive. We therefore advise against the selection of service numbers, e.g. the Deutsche Bahn. If you would like to call another room, please dial the number of rooms directly. For external calls, please call / number of rooms. Pillow Should you prefer other cushions or alternatively to the two available sizes a neckroll or a wedge cushion, then please contact the housekeeping, telephone 544. Sewing service If we can help you here, please contact Housekeeping, telephone 544.

8 Theater tickets For information and ticket bookings, please contact the reception, telephone number 9. Turndown service Your room is prepared every night from 6 pm for the night. If you do not wish to be disturbed, please hang the "Do not disturb" sign on the outside of your room door. Banquet Facilities Our 8 meeting rooms for persons are located on the 1st floor. For smaller events from 2 to 8 people the house has 12 suites on the 2nd - 7th floor. Floor. For further information, please contact our department, phone 562. Website For more information about our or another ATLANTIC hotel visit our website: Wake-up call Order your personal wake-up call at number 9. Wellness Our fitness and sauna area is located on the 7th floor. The offer includes: Gym Finnish sauna Steam bath quiet zone opening hours Mon - Sun am 5pm - 10pm In the sauna there are wardrobe cabinets, which are to be closed with a 1.00 coin. Worship "Synagogue at the Schwedenpark" Conservative / Equal Kiel Tel: Pre-registration required Tue 1-3 pm At 6 pm Prayer Sat 10 am Prayer "Synagogue in Gaarden" Orthodox (Russian) Wikinger Straße Kiel Tel: Pre-registration required Fri 6 pm (summer) Fri 7 pm (winter) Sat 9:30 am "Catholic Church of St. Nicholas" Rathausstraße 5 Tel: Evangelical Church "Lutheran Peace Community of St.Jürgen" Michelsenstraße Kiel Tel: Mosque "Merkez Camii" / Gaarden South Old Lübecker Chaussee Kiel Tel:

9 Valuables The ATLANTIC Hotel Kiel accepts no liability for valuables that are in the room. We advise you to use the room safe in the wardrobe. Toothbrush Set We are happy to provide you with a toothpaste set. Please contact Housekeeping, telephone 544. Room service We will be glad to serve you delicious meals in your room. Please take a look at the menu in your room and order your food and drinks at the number 595.