Welcome to Hopferau Castle, probably Germany s oldest castle!

Transcription

1 Welcome to Hopferau Castle, probably Germany s oldest castle! In 1468, knight Sigmud zu Freyberg Eisenberg laid the foundation for our small hideaway. Today, Hopferau Castle stands for authentic hospitality and invites you to relax and enjoy. But did you know that we are the perfect location for festivities, seminars and congresses as well? Konrad Zuse programmed the first calculator in Hopferau Castle and in his tradition, we have high tech seminar and conference rooms in a truly historic setting. There is a lot to be discovered in small Hopferau How about reading a book in our library in the historic Knight s Hall; enjoying the tranquility of our little chapel; strolling in the castle gardens or getting culinary inspiration in our Restaurant? At Hopferau Castle, everything is about your wellbeing. In addition, Hopferau Castle is the perfect starting point for sportive activities and relaxing as well as inspiring journeys into the Allgäu region. Further information, brochures and insiders tips are available at the reception. Any questions unanswered or wishes unfulfilled? Please do not hesitate to contact us at your convenience! With best wishes for a wonderful stay at Hopferau Castle Yours Christian Werz representative for all castle ghosts

2 Where do I find an Adapter? We offer several different adapters and chargers at the reception. a Bathrobe? You will find your personal bathrobe in your wardrobe feel free to use it for a day in the Spa of our partner hotel Gockelwirt just a short drive away. You need a new or an additional bathrobe? No problem just let us know! You can t live without your Hopferau Castle bathrobe anymore? No problem either, for a small token of 40,00 you can purchase our bathrobes at the reception. a Bar? Our cozy Knight s Bar invites you for drinks and to conclude the evening. Breakfast? For your good start into the day, we offer our extensive breakfast buffet daily from 7:00am to 11:00am. Your day starts earlier? No problem just ask us for solutions! a Cash Machine? Keep on mind that we are in a very rural region and not everyone accepts credit cards. A cash machine is just steps away in the local Tourist Information. a Charger? We offer several different adapters and chargers at the reception. a City Map or Travel Guide? You want to explore the area? The reception offers different maps of the region and some true insider s tips. an Elevator? Our elevator is located in the modern glass annex. Please do not use the elevator in case of an emergency. really yummy Food? Our Castle Restaurant is open Tuesday to Sunday from 6:00 pm to 9:00 pm. a Garage for my (motor)bike? We offer a safe, dry, secure and complimentary garage for your (motor)bike just ask the reception and we take care of everything else. For smaller repair works, we offer a toolbox and for your adventure trips into the Allgäu region we offer an extensive list of route recommendations at the reception. a local Guest Card? We are happy to issue your Hopferau Guest Card the city of Hopferau raises a tourism tax of 1,00 per adult and night. Children from age 6-16 pay 0,50 per day and child. We automatically charge this amount to your invoice.

3 a Guest Computer? You need to print your tickets? No problem, a guest computer is accessible 24 hours in the main staircase. IT Support: Not everyone speaks IT We are happy to offer you qualified IT support on site. Please ask at the reception. the Königscard? All inclusive! The KönigsCard allows you to use more than 250 regional attractions for free! We are convinced that you will find something exiting to do every day with our help and the KönigsCard. Oh, by the way, the KönigsCard is complimentary for you and is valid from your arrival day to your departure day. an interesting Leisure Time Recommendation? The team at Hopferau Castle has lots of different recommendations for every need what do you want to explore? a Library? On our top floor, in the historic Knight s Hall, we offer a nice selection of books take a seat and relax! a better sleep/the right Mattress side for me? We arranged your mattress to be soft upon check in, as long as you did not mention differently. You have the choice of two different grades though. So, are you the harder or the softer kind of person? Share you preferences with us! a Parking Lot? There is a spacious parking lot in front of the hotel. Upon arrival, feel free to park in front of the castle or close to our elevator. We would be happy to deliver your luggage to your room. a Pharmacy? Drei Tannen Apotheke Welfenstraße Füssen Tel.: / 6747 Bahnhofapotheke Bahnhofstraße Füssen Tel.: / Landapotheke Seeg Bahnhofstraße Seeg Tel.: / a Room for my Pet? Pets are welcome at Hopferau Castle. Out of consideration for other guests and personnel, we kindly ask you to leash dogs within the building and castle gardens and don t leave them unattended. We charge a cleaning fee of 15,00 per day and room. an additional or different Pillow? You are not sleeping like a King or a Queen? Would you prefer an additional pillow or a specific extra one? No problem - We offer a selection of pillows at the reception, including anti-allergic pillows, swiss pine pillows, spelt pillows, millet pillows and several neck rolls.

4 a (children s) Playground? A children s playground is located just in front of the castle please keep your parental responsibility on mind! a Radio? Radio programs are available via your TV. Please press Audio. Room Service? From 7:00 am until 11:00 am we offer in-room breakfast and from 7:00 am until 9:00 pm, we offer beverages and the below listed dishes within our room service offer. Please dial 20 to order and allow us the small surcharge of 3,50.» Seasonal soup recommendation 5,00» Castle Panini 7,50» Hopferau Snack (bread, butter, cheese, sausages ) 15,00» Daily main course recommendation 15,00» Daily dessert recommendation 5,00 In addition, we offer different cakes for the popular German Coffee & Cake throughout the day. All beverages from the beverage menu can be served in the room. a Safety Deposit Box? With regards to insurance and legal matters, we kindly ask you not to leave valuables in your room or car. In case of a loss, we cannot be held responsible for the liability of your valuables. But safety is closer than you might think we would be happy to store your valuables in the hotel safe at the reception. a Sauna, Whirlpool or Spa? What would a journey to the Allgäu region be without relaxation? We do not have a Spa, but we offer attractive alternatives! We organized complimentary access to the Spa of our partner hotel Gockelwirt just a few minutes away. Scan & Copies: We are happy to scan or copy your documents at the reception. an Automatic Shoe Polisher? You were hiking and met one of the famous Allgäu mud puddles? In the modern glass annex we provide an automatic shoe polisher, further amenities are in your bathroom. Shoe polish? We placed a sponge for shoe polish in your wardrobe. a Sewing Kit? OH OH, your dress or suit for the great day has a tore? No need to panic, you will find a sewing kit in your bathroom and a safety pin at the reception. We are happy to offer our sewing service.

5 Shopping in Hopferau? Bakery Brunner Schlossstr. 1 Butchery Eisele Hauptstr. 36 Gas station Martin Hauptstr. 28 Schmied s Lädle (for all daily needs) Hauptstr. 26 Slippers? Feel like at home with our slippers. You will find them in your wardrobe feel free to take them with you as a souvenir. a Smoking Area? Challenging times for smokers Due to our history, we are a smoke free hotel. However, we offer smoker shelters in front of the castle or at the back door. Open fire and smoking in the hotel is prohibited. In case of noncompliance and resulting fire run, we are forced to pass on occurring charges to you. In case we need to deep clean the room for later guests, we charge a fee of 200,00. an additional stool for my bathroom? An additional stool is available just ask at the reception. Toiletries? In your bathroom, we provide soap, shower gel, shampoo, body lotion, cotton rounds and many more articles. And those things you might still miss are available at the reception. the local Tourist Information? The local tourist information is located in the village center we are more than happy to describe how to get there. a Train Station? The train station of Weizern Hopferau is just steps away in the direction of Seeg/Eisenberg and offers good connections to Munich or the entire Allgäu region. We are happy to offer a complimentary shuttle service to and from the train station. Please keep on mind that your KönigsCard allows you to use public transportation complimentary. The next bus stop is located at the local cemetery no need to be scared though an Umbrella? Rain is destroying your plans? Calm down, umbrellas are available at the reception (as well as recommendations for indoor activities). a Wireless Internet Access? We offer complimentary internet access throughout the castle and gardens. If you did not receive the access code yet, just ask at the reception. Insiders Tip: How about a Cappuccino on our red sofa whilst you share the nicest pictures of Hopferau Castle with your friends?

6 Anything else I should know? YES Check In & Check Out: We guarantee your room to be ready for check in from 3:00pm. On your departure day, we kindly ask you to check out by 11:00am, in case we weren t able to convince you to stay Storage space for your luggage is available at the reception. Bedding/Linen: We change your bed linens every three days. If you prefer a daily change, just let us know. And if you are allergic no problem either. We have lots of different beddings to choose from. an additional Blanket: We took the liberty of placing an extra blanket in your wardrobe just in case you need to cuddle. Still not happy please ask us further blankets, duvets or whatever you desire. Castle Tours: Ready for some history? We are very proud of our little castle you will notice that on one of the castle tours at the latest. We are happy to show you around whenever you like. Emergency Calls: Please dial (0)112 in case of an emergency! Remember to be ready to answer the W questions and remain calm!!! Emergency Services: In case of an emergency or if you don t feel well, please call 20 for the reception or for emergency services. Further information on emergency services is available at the reception. Entrance Door: Late in the evening, when Irmhild, our castle ghost is on duty, we close the entrance door for your safety. However, with your room key you can open the back door in the glass annex 24/7! Escape Route: Escape plans are provided in every room, even though you wouldn t get lost in our small castle anyway. However: in case of an emergency, never use the elevator and call us 24/7 on: Express Check Out: Short on time? We are happy to issue your invoice on the evening prior to your departure or upon your call. Housekeeping: We clean your room, change towels from the floor and empty your dustbin daily. If you do not want that, just place the DND sign at your door.

7 Internet PC for your room: You are holding your presentation tomorrow but didn t bring your PC? We are happy to help the reception offers a laptop for your room. Ironing Service: If you require an ironing service, we are happy to help within 1 hour for a small surcharge. Just drop your laundry at the reception with instructions and we ll return everything on the same day. If you prefer to iron personally, just ask for an iron and ironing board at the reception. Laundry Service: There is a laundry bag in your wardrobe. If you bring us your laundry until 9:00am, we will return it clean and nice smelling within 9 hours, tariff sheets are available at the reception. Same day dry cleaning is available. Light Switches: In our floors as well as in your bathrooms, lights are controlled by motion detectors. Reception: We are there for you!!! Please never hesitate to contact our human control center at your convenience for everything you desire. Office hours are daily 7:00am to 11:00pm, afterwards you can reach us via the main number. Room Key: Your room key opens the backdoor in the glass annex. Feel free to deposit your key at the reception during daytime but make sure that you take your key with you when returning after 11:00pm. Otherwise only Irmhild can help On your departure day, please do not leave the key in your room but return it to the reception. Shower anti-slip mat For your safety in your shower, please ask us for a shower anti-slip mat. Shuttle Service: The next train station is Weizern Hopferau. With pleasure, we offer a complimentary shuttle service. Smoke Detectors: Our hotel rooms and hallways are equipped with smoke detectors. Good for most of you bad for smokers! Additionally we provide blue in house alarm buttons. In case of an emergency signal, please dial 20. Telephone: Internal calls are complimentary and for external calls we charge 0,30 per unit. For external calls, please dial 0 and then your correct number. Your number is the hotel number plus your room number: Roomnumber.

8 Towels: Please consider our environment! Our housekeeping team only changes towels that you have placed on the floor. Additional and fresh towels are always available upon request. Valet Parking: With pleasure, we take care of your car. Just drop the key and we ll park the car for you. Wake Up Call: Our mattresses are too cozy to wake up We are happy to give you a wakeup call at any desired time. And in case you decide to add a few minutes of sleep, we are happy to call you again. Worship: The small parish church St. Martins just steps away. Services are held Sundays at 8.45am (yes, that early) or at 10.15am together with Zell. Further details are available at the church door. Wishes and needs vary from person to person. Share yours with us and allow us to surprise you! Thank you for staying with us!