Service Directory Welcome

Transcription

1 Service Directory Welcome at, a family - run business since is a prevailing Aegean environment in Samos Island, Greece invites you to experience an atmosphere beyond expectations! Located on an idyllic beach at the south - eastern tip of the Island of Samos, combining the Aegean style architecture with modern cutting edge elements, this deluxe resort offers high level facilities and impeccable personalised service dedicated to satisfying the needs of today s discerning higher - end travellers. This contemporary hotel features 112 rooms and suites, Pythagoras conference and meeting rooms,4 restaurants,3 atmospheric bars, a fabulous SPA, a comfortable VIP lounge and other facilities but most services that ensure an unforgettable stay! Tel: , Fax no:

2 ACCOMMODATION 112 Accommodations, including BLU suites with private swimming pools, sea view Bungalows, features the Sea Front Bungalow rooms with balcony facing the magnificent and adorable Aegean BLU Main Building Sea View 28 m 2 Situated in the Main building containing all sorts of facilities with large balcony to enjoy every simple second. Bungalow Sea View 28 m 2 Located in the village where the BLU of the sea blends harmoniously with the white washed houses. Bungalow Sea Front 28 m 2 Spacious rooms with a small sitting area with direct view to the Aegean BLU. BLU Suites with private swimming pool 80 m 2 Sea Front Blu Suite with Private Pool is of a total surface of apprx. 80 sq.m. with a spacious bedroom and living-room with an interconnecting door Outdoor will dispose of a private pool of approx.14 sq.m. with exquisite special chaises-lounges.

3 ROOM AMENITIES All room types have the following amenities: All PB rooms are sea view WIFI Internet free in all rooms Laundry Service Welcome offer in the room upon Fresh flowers daily In-room-safe (laptop size free of charge) Interactive TV in all rooms Free Wi-fi & TV Internet in all rooms Fully stocked mini bar Individually controlled air-conditioning Satellite TV & radio Dual phone lines Private bathroom with both a tub and a shower Hair dryers Plush bathrobes & slippers 24 hours room service Plasma Satellite TV Exclusive organic bath amenities Beach towels (free - changed daily) All PB rooms are zero (0) minutes to our 2 private beaches King size or twin beds

4 RESTAURANTS has numerous options to satisfy all your culinary needs 4 restaurants are there to take you to a unique gastronomic experience. Alternatively, should you wish to enjoy your meal in the privacy perhaps experience, a dining-for-two on the beach under the moonlight, we will be happy to make all arrangements PANORAMA International Restaurant (Main International Restaurant/ top floor/ Buffet/ Indoor-Outdoor) Featuring classical tastes prepared to perfection combining influences from around the globe. The restaurant reflects the international flavors in simple yet refined cuisines, superbly prepared with flair with view to the Mediterranean Sea. Π 2 THEORY (Gourmet Restaurant/ in front of the Hotel Bar/ Indoor-Outdoor) Under the Moonlight, the open air Gourmet restaurant reflects the international flavours in simple yet refined cuisines, superbly prepared with flair, with view to the Mediterranean Sea.)! SIMPLICITY (Poolside Restaurant/ à la Carte / Indoor-Outdoor) Overlooking the hotel s beautifully landscaped pool, is the ideal place to enjoy food delicacies along with your favourite refreshing juice, cocktail or spirit from dawn to sunset. ΘALASEA(ThalaSEA) (Fish & Oyster Restaurant/ à la Carte / Outdoor) An amazing journey for the senses is about to begin! One of the Most Unique Fish & Oyster Restaurant in Greece

5 BARS offers 3 bars each one with a distinguished atmosphere offering an endless variety of cocktails and drinks, thirst-quenching soft drinks, fresh juices, accompanied by the rhythms of the music at the bar - these are just some of the things you can enjoy at our resort. ESPEROS Lounge Bar (Main Hotel Lounge/ reception area /Indoor-Outdoor) The classic place at the resort lobby for all day lounging, in chic atmosphere. LUSH Pool Bar (Poolside bar/ in front of the swimming pool/indoor-outdoor) Perfect spot to enjoy a cool bar atmosphere and a cocktail, while enjoying the sea breeze CAVO POUNTES (Beach Club / right on the beach/outdoor) THE place! Words can not describe the picture! Right on the Beach! From the early morning till late at night you can have magnificent cocktails and delicious finger foods lying on a lounge sun bed or hammock. Tel: , Fax no:

6 EVENTS in a tranquility atmosphere shows character and inspires a sense of familiarity. After the warm welcome sense the friendliness of the people Feel comfortable within Proteas Family while taking part in numerous activities or by chilling and resting your mind. At you will have quality time; actually the time will be all yours!

7 FACILITIES The offers a wide range of deluxe services and facilities aimed to make your stay as relaxing and enjoyable as possible Private Beaches is nothing better than to leisurely enjoy a swim at the Proteas BLU Private beaches with its plush chaises and all day service from the Beach Bar. Peaceful, quiet and secluded, the glittering sea of the Proteas BLU awaits you A Pool Complex by the waterfront is the perfect spot for any time during the day. Wireless WIFI internet in all public areas and rooms for in-house guests. Conference Hall and available Exhibition Space Adam & Eve SPA Mini Shop Bring Me Home : For souvenirs from Samos, clothes, accessories, jewels and also local delicacies pass by the Hotel s mini shop. Tennis Court (new synthetic grass hard top, free) No smoking rooms Sun beds and umbrellas at the Beach and at Swimming Pool (free) Beach Towels (free) Beach & Pool Service 24-hours room service

8 FACILITIES The offers various Complimentary Services, such as Complimentary Services... Outdoor swimming pool Indoor swimming pool & Gym Outdoor Jacuzzi by the swimming pool Indoor Adam & Eve Spa Adam & Eve Spa Beach sunbeds/umbrellas Pool sunbeds/umbrellas Beach towel service Air-condition Safety-boxes on the room Tennis Court & equipment Parking WIFI Internet in all public areas and rooms Welcome fruit basket, bottle of wine, bottle of water in the room upon arrival.

9 MISCELLANEOUS A-Z A. Address Air conditioning B. Breakfast Beach Facilities Bathroom C. Car rental Concierge Check-in & Check-out D. Departure Doctor Do not disturb E. Electric Current F. First aid Fitness centre Flowers Foreign exchange Fire Emergency Facials G. Gift shop H. Hairdresser Housekeeping Hotel Requests I. Internet K. Keys L. Laundry Lost and found M. Mini club Mail Massage Therapies Messages N. Nail Service Newspapers P. Parking Postcards/Postages Stamps R. Restaurants Room service Radio S. Safety Box Swimming Pool Sauna Spa T. Taxi Telephone Towels W. Wake-up call

10 Adam & Eve SPA Adam & Eve Spa offer a great opportunity to relax and experience a feeling of calmness through the massage and spa programs organized for our guests. Address Whether you are our guest for one or several days, you can contact us 24 hours a day at our address PROTEAS BLU RESORT Pountes Beach Area Ι Pythagorion Ι Samos Island Ι Hellas Tel.: Fax.: W: E: info@proteasbluresort.gr Air conditioning The hotel is centrally air-conditioned. For additional comfort however, each guest room has individual controls for setting the desired temperature and regulating the air-flow. When the air-conditioning is on, keep your balcony door and windows closed. Bathroom Please do not dispose toilet paper or sanitary napkins in the WC. Use the baskets and the plastic hygienic bags. Beach Facilities Hotel guests can make use of the beach facilities available at the seaside. Sun beds and umbrellas are available free of charge. Please ask at the Beach Bar to use the beach facilities. Towels are available on the beach (free of charge). Breakfast Our buffet breakfast is a real treat. It is included in your package deal and is served from 07:00 am to 10:00 am. We would appreciate if you would not take any food outside of the breakfast/dinner room area. Car Rental At our Front Desk you have the possibility for car hire at special prices for you as our hotel guest. Don t forget to ask our Guest Relations Department for the recommended routes to explore the island. Check-in & Check-out Private Check In & Express Check Out We understand that your holidays are important and we don t want you to waste any minute of it. This is why upon your arrival we welcome you with a refreshing drink, the reception helps you with checking in before taking you on a tour around the property providing you with useful information and tips to make your holiday more enjoyable. At the end of your stay our express check out procedure allows you to fully enjoy even the last minute of your holiday.

11 Do not disturb Please press the do not disturb button on your door lock. If you do not wish to receive telephone calls, inform the telephone operator accordingly. Doctor A qualified and experienced doctor is on call at all times. Please contact the Front Office. Dress Code Entering the lobby shoes and shirts are required. During Dinner smart outfit is required for ladies and long trousers for gentlemen. No beachwear is allowed during in the breakfast and dinner area. Electric Current The voltage in your room is 220 Volts. Facials / SPA All facial treatments follow the European tradition of cleansing and toning the skin, followed by a facial massage and mask. Available at our Adam & Eve Spa Centre. Please contact the Spa Reception (820) for an appointment. Fire Emergency If you discover a fire inform the telephone operator immediately. If you cannot contact the telephone operator there are fire alarm points which are located in the corridor. Press the alarm by smashing the glass. If you hear the fire alarm bell leave your room immediately closing all doors behind you and use the nearest staircase. First Aid Should an accident occur and first aid is required please contact the Front Office or the Housekeeper. Fitness Centre The Fitness Centre is at your disposal with training equipment at our Adam & Eve Spa from 9:00 21:00. Flowers If you wish to order flowers, please contact the Front Office. Foreign Exchange Exchange is available from 09:00 am until 23:00 pm at the Front Office. Guest Relations Top tips for getting around the island of Samos, recommendations and reservations for restaurants known to only but a few, recommended routes to discover the island, private yacht excursions and picnics, our Guest Relations Department is simply there for you.

12 Hairdresser In our Adam & Eve Spa you can find the hair-dressing salon. Please contact the Spa Reception (820) to make an appointment Housekeeping For extra items such as blankets, towels, pillows etc. please contact the Front Office. All rooms are serviced daily. Cots, extra amenities are available upon request. Internet WIFI internet is available & free EVERYWHERE! You need to check your or just browse the web? If you have your laptop you can use it either in the Hotel s relaxing Lobby or as well on your room. TV internet in the rooms is also available for free. Please contact the Front Office for the code. Key-cards Upon registration you will be provided with your key-card at the Front Desk. In case of a card loss please inform the Front Desk immediately. Laundry Regular service is available daily. Clothing received before 10:00 am will be returned the following evening. Clothing received on Saturday will be returned on Monday afternoon. A laundry list with full details, together with a laundry bag can be found in your bedroom. As well self-service laundry in the village is available. Same day Laundry and Pressing Services are available. Lost and found People report to the Front Office or the Housekeeper any missing articles and everything possible will be done to find them. Mail Incoming mail is promptly delivered to you. Massage Therapies Classic oil massage is designed to increase circulation and relax tense and tight muscles. For an appointment please contact the Spa Reception (820). This service is available at Adam & Eve Spa. Messages Any messages received in your absence will be at the Front Office. Mini-Shop At Mini-Shop Bring Me Home you can find souvenirs, clothes, accessories, jewels as well as a section with products of Samos.

13 Nail Service Manicure and pedicure are available at our Adam & Eve Spa. It is designed for the clients who expect more pampering of their hands and feet. Please contact the Spa Reception (820) for an appointment. Parking Spacious open air parking is available free of charge for all the Hotel s Guests. Radio The radio stations are available through the television channels. Room Service We are at your service 24 hours the day for meals, snacks and refreshments. Please choose from the menu provided in your room. To order something please dial 804 (allow us apprx. 30 minutes for preparation and delivery). Stamps Stamps are on sale at the Mini Shop. Safety Box It is recommended to deposit all your valuables at the guests safe deposit boxes. You will find the safe deposit box on your room inside your wardrobe. The management cannot be held responsible for any loss of valuables left in the guest rooms. Sauna The sauna at the Adam & Eve Centre offers guests the opportunity to improve their physical condition and experience total relaxation along with other treatments and types of massages. Smoking No smoking in any area inside the hotel. You can smoke only on your room s balcony, the open air restaurants and bars and the special smoking point outside the lobby area. Swimming Pool Our fresh water swimming pool is open daily for use by our guests. Swimming is not allowed during the night. At the pool terrace and on the beach sun beds and umbrellas are available free of charge.. The hotel is not responsible in case of accidents. Taxi We can collect you from the airport or port and we can arrange a taxi transfer for you! If despite all that, you still wish to drive your way at the hotel, we can pre-arrange a car of your choice from our car-rental office. For private taxis please contact the Front Office.

14 Telephone / / Telefax To call a number in Athens Dial 0 for outside line Wait for the tone Dial country s nbr. and the 7-digit number of your party s number To call a number in Greece Dial 0 for outside line Wait for the tone Dial the area code Dial your party s number To call a foreign country Dial 0 for outside line Wait for the tone Dial 00 for international calls Dial the country code Dial your party s number To call another room Dial the 3-digit number of the room. For more information, please contact our telephone Operator ( 9 ). Hotel Numbers: Adam & Eve Spa 820 Reception 9 Guest Relation 805 Room Division Manager 803 Room Service 804 Lush Pool Bar / Simplicity Pool Restaurant 832 Panorama International Restaurant 815 Towels Daily laundering of towels has a big influence on the environment. We give you the choice if you want to re-use your towels or if you want them replaced. Towels lying on the floor of the bathroom will be laundered. If you want to re-use your towels, please put them on the towel rack. Wake-up calls You can ask the Front Office for wake up call. Please dial 9.