CORPORATE TRAVEL NEWSLETTER

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Todd Cody Sullivan
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1 CORPORATE TRAVEL NEWSLETTER June 30, 2017 The Laptop Ban Is History, If Airlines Comply With Security Directive The Department of Homeland Security is rolling out enhanced security measures that would end onboard laptop/tablet bans if airlines comply with the DHS's directive. The directive will impact 280 airports in 105 countries around the world as well as 180 airlines, both foreign and domestic, which operate approximately 2,000 inbound flights to the U.S. daily. "We believe we have struck the right balance with these measures," a senior DHS official said during a press briefing. The DHS isn't saying much about the details of the new directive. But it will require airlines to implement enhanced screening of passengers and electronic devices larger than a cell phone, as well as more thorough screening of public areas in airports. "We cannot play international whack-a-mole with each new threat. Instead, we must put in place new measures across the board to keep the traveling public safe and make it harder for terrorists to succeed," DHS secretary John Kelly said. Some of the required measures will be visible to passengers and could include the use of next-generation screening devices and a larger presence of canines. Other measures, the DHS said, will be unseen. At some airports, especially those in which security measures are currently lax, the security process will become more intensive, the DHS official said. He advised travelers to check with airlines about any such changes. The DHS said that it will have varying time lines for implementation of its directive. Some of the measures will take effect as soon as today and others will be required over a longer trajectory. The measures, the senior DHS official said, come as intelligence reports show that commercial aviation continues to be a target for terrorist networks. The news could be viewed as a positive by airlines, which have grown weary of DHS threats to expand the carry-on electronics ban on inbound U.S. flights beyond the current 10 airports in the Middle and North Africa. Last month, Kelly said the ban could be expanded to 71 airports worldwide.

2 The DHS said Wednesday that the ban will end at the 10 existing airports, which include the hubs of major global carriers Emirates, Qatar Airways, Etihad and Turkish Airlines, once carriers at those airports comply with the new directive. "It's up to the carriers how quickly they want to move," the official said. The official added that he expects 99% of airlines to comply with the directive. But airlines that do not will face a ban on all electronic devices larger than a cell phone, both as carry-ons and in checked bags. The DHS said that it communicated with airlines as it prepared the new directives. "We will be giving the airlines sufficient time to implement these measures in an orderly fashion," the senior official said. Travel Weekly 6/28/2017 India to Join Global Entry Program Effective Wednesday, holders of passports from the Republic of India can apply to join the Department of Homeland Security s Global Entry trusted traveler program. Global Entry allows passengers entering the United States to bypass the line for passport control and use a kiosk instead of completing a paper landing card and interacting with a Customs and Border Protection agent. Global Entry members are also eligible to use TSA PreCheck trusted traveler security lanes at U.S. airports. With PreCheck, travelers are able to forgo taking off shoes and jackets, and removing liquids and computers from carry-on bags. The Global Entry program is available at over 40 airports in the United States. Citizens from a number of other countries are also eligible to join the Global Entry program, including Colombia, Germany, Mexico, and the United Kingdom. Frequent Business Traveler 6/28/2017 Houston Airports to Be First Airports in the World to Debut Cutting-Edge Wayfinding Technology HOUSTON - Finding your way around Houston s airports will be as simple as checking your smart phone when a new way-finding application is launched on the Houston Airport System s award-winning fly2houston.com website this month. Working with San Francisco-based company LocusLabs, George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU) will be the first airports in the world with the turn-by-turn wayfinding technology that doesn t require downloading a separate app to smart devices. Once in place, passengers can easily access the interactive map technology from any device or browser, whether the device is mobile, desktop or tablet. The easy navigation tool provides transit path directions that will take the user from their originating point to their destination with the most direct and efficient path possible. LocusLabs has named this product Maps Online.

3 Both graphic and text directions are provided and each step of the path has turn-by-turn points listed, as well the estimated time it will take to walk to the destination. As important, it offers searchable navigation, with location information and search terms for points of interest including gates, ground transportation, ticket kiosks, shops, restaurants, security checkpoints, and more. For the Houston Airport System, the accessibility of this new technology is as exciting as being chosen as pilot airports for its launch, said Kathleen Boyd, Head of Marketing for the Houston Airport System. The fact that there is no app necessary - that travelers at our airports can use it simply by going to fly2houston.com on their smart device - offers another powerful and valuable tool to our customers, who already use our passenger journeyfocused award-winning website to find a wide variety of information and services on a daily basis. It is another step towards meeting our strategic objective to Make Our Passengers Happy. The fly2houston.com website has earned accolades from industry leaders and customers since its re-imagined makeover a year ago. This new technology enhances its passenger journey-focused approach with faster and easier feed updates, providing users with more real-time updates on airport services and amenities as well as up-to-theminute updates on the airport footprint and points of interest information. Airport maps are some of the most-visited pages on the fly2houston.com website, and with the new technology providing precise navigation throughout both airports - as well as a search engine that can provide information on shopping, dining, gate location and more, this ground-breaking technology advances the Houston Airport System s goal of providing the most complete and useful information possible to passengers at both airports. Launched in 2015, LocusLabs is a San Francisco-based company that provides the platform and tools that enable devices to be location-aware on a micro level. LocusLabs is going a level deeper than existing mapping solutions by not only mapping places, but also people, products, and things, using technology that scales. LocusLabs mission is to provide global venues, enterprises and brands a digital platform to communicate, share and manage everything about their physical space. We are proud to partner with Houston Airport System, whose innovative thinking is bringing IAH and HOU passengers the optimal digital travel experience in whatever channel or app they may be using, says Campbell Kennedy, Co-Founder and CEO, LocusLabs. Travel Daily News 6/28/2017 Supreme Court Reinstates Most of Trump Travel Ban The Supreme Court is letting the Trump administration mostly enforce its 90-day ban on travelers from six mostly Muslim countries, overturning lower court orders that blocked it. The action Monday is a victory for President Donald Trump in the biggest legal controversy of his young presidency. The court did leave one category of foreigners protected, those "with a credible claim of a bona fide relationship with a person or entity in the United States," the court said in an unsigned opinion. The justices will hear arguments in the case in October. The ban would apply to citizens of Iran, Libya, Somalia, Sudan, Syria and Yemen.

4 The Trump administration said the ban was needed to allow an internal review of the screening procedures for visa applicants from those countries. Travel Weekly 6/26/2017 Privacy Concerns Raised Over TSA Monitoring Of Books Air travelers may soon have to disclose all their reading material when passing through security checkpoints. This includes paperback novels, magazines and even business documents, and is already being tested at some airports around the country. Secretary of Homeland Security John Kelly told Fox News last month it would 'likely' expand nationwide. Airports in Los Angeles, Boise, Colorado Springs, Detroit, Fort Lauderdale, Boston Logan, Lubbock, Munoz Marin in Puerto Rico, Las Vegas McCarran and Phoenix Sky Harbor began the new security screening measures last month. All paper items and food have to be removed from carry-on bags and screened separately. The reasoning behind this is because passengers nowadays tend to stuff as much into carry-on bags as possible to avoid checked bag fees. "The reason we've done that is because of people trying to avoid the $25 or $50 or whatever it is to check a bag are now stuffing carry-on bags," Kelly said. "What we're doing now is working out the tactics, techniques and procedures, in a few airports, to find out exactly how to do that with the least amount of inconvenience to the traveler." The new policy shift has sparked privacy concerns with the American Civil Liberties Union. "Given the sensitivity of our reading choices, this raises privacy concerns," said analyst for the ACLU. "Someone reading Arab or Muslim literature in today's environment has all too much cause to worry about discrimination." TravelMole 6/27/2017 Aegean Airlines Best Regional Airline in Europe Aeroflot Russian Airlines Best Airline in Eastern Europe AirAsia World's Best Low-Cost Airline Best Low-Cost Airline in Asia A-Z of the 2017 Airline Award Winners

5 AirAsia X World's Best Low Cost Airline Premium Cabin World's Best Low Cost Airline Premium Seat Air Astana Best Airline in Central Asia / India Best Airline Staff Service in Central Asia / India Air Canada Best Airline in North America Alaska Airlines Best Regional Airline in North America Best Airline Staff in North America ANA All Nippon Airways World's Best Airport Services Best Airline Staff Service in Asia Austrian Airlines Best Airline Staff Service in Europe Avianca Best Airline in South America Best Regional Airline in South America Azul Linhas Aereas Brasileiras Best Low-Cost Airline in South America Best Airline Staff in South America Bangkok Airways World's Best Regional Airline Best Regional Airline in Asia Copa Airlines Best Airline in Central America / Caribbean Best Airline Staff in Central America / Caribbean Emirates World's Best Airline Inflight Entertainment Best First Class Comfort Amenities Ethiopian Airlines Best Airline in Africa Etihad Airways World's Best First Class Best First Class Seat Best First Class Onboard Catering

6 EVA Air World's Best Airline Cabin Cleanliness Best Business Class Comfort Amenities fastjet Best Low-Cost Airline in Africa Finnair Best Airline in Northern Europe flynas Best Low Cost Airline in the Middle East Garuda Indonesia World's Best Cabin Crew Hainan Airlines Best Airline in China Best Airline Staff Service in China Indigo Best Low-Cost Airline in Central Asia / India Japan Airlines Best Economy Class Airline Seat Jetstar Airways Best Low-Cost Airline in Australia / Pacific Lufthansa Best Airline in Europe Best First Class Airline Lounge Dining Best Airline in Western Europe Norwegian World's Best Long Haul Low-Cost Airline Best Low-Cost Airline in Europe Oman Air Best Airline Staff in the Middle East Plaza Premium World's Best Independent Airport Lounge Qantas World's Best Premium Economy Class Best Premium Economy Class Airline Seat

7 Qatar Airways World's Best Airline World's Best Business Class Best First Class Airline Lounge Best Airline in the Middle East Royal Air Maroc Best Regional Airline in Africa Saudi Arabian Airlines World's Most Improved Airline Singapore Airlines Best Airline in Asia Best Business Class Airline Seat Best Premium Economy Onboard Catering South African Airways Best Airline Staff in Africa Star Alliance World's Best Airline Alliance World's Best Airline Alliance Lounge Thai Airways World's Best Economy Class Best Airline Lounge Spa Facility Best Economy Class Onboard Catering Thomson Airways World's Best Leisure Airline Turkish Airlines World's Best Business Class Airline Lounge Best Business Class Onboard Catering Best Business Class Lounge Dining Best Airline in Southern Europe Virgin Australia Best Airline in Australia/Pacific Best Airline Staff in Australia/Pacific West Air Best Low-Cost Airline in China About the World Airline Awards The World Airline Awards are most coveted Quality accolades for the airline industry, often referred to as "the Oscars of the aviation industry", and are a global benchmark of airline excellence. Travelers across the globe take

8 part each year in the world s largest airline passenger satisfaction survey to decide the winners. Skytrax Survey and Awards Methodology is fully transparent, and the processes remain 100% independent with no payment by any airline or other outside organization for any aspect of the customer survey or Awards presentation event. Skytrax 6/29/2017

STAR ALLIANCE CELEBRATES 20 YEARS OF CONNECTING PEOPLE AND CULTURES NEW STRATEGIC FOCUS UNVEILED

STAR ALLIANCE CELEBRATES 20 YEARS OF CONNECTING PEOPLE AND CULTURES NEW STRATEGIC FOCUS UNVEILED FRANKFURT, Germany May 13 th, 2017 Star Alliance returned to Frankfurt, the place of its birth, to celebrate