Heathrow: On-airport Employment Survey, 2008/09. Summary report

Transcription

1 Heathrow: On- Employment Survey, 2008/09 Summary report

2 Contents Introduction 4 3 Workforce residency 5 4 Staff Employment travel and types working and occupations hours Employment Workforce characteristics types and occupations Workforce characteristics 14 Heathrow Employment Survey 2008/09: summary report 32

3 Introduction A full Heathrow Employment Survey is carried out every five years, supplemented by annual or biennial surveys that provide an overview of the size of the Heathrow workforce. The last full survey was carried out in The timing of the 2008/09 Heathrow Employment Survey after the opening of Terminal 5 and when many employers were moving to new locations across the Heathrow campus means that it was undertaken during a period of considerable change. The survey should therefore be seen (as with any such survey) as a snapshot of the workforce over a given period of time. The survey consisted of two parts: an employer survey and an employee survey. The employer survey The aim of the employer survey was to determine the employment characteristics of every company whose employees report to work within the boundaries of Heathrow Airport or British Airways Waterside Complex. The majority of the survey was completed between December 2008 and February 2009 and mostly took the form of a face-to-face interview with an HR representative from each participating company. The survey was undertaken with 287 of Heathrow s 320 employers. Of the 33 employers that did not participate, BAA had estimates (based on earlier surveys) for ten of them. The remaining 23 companies were considered to have an insignificant number of and were therefore not included in the survey report. The employee survey The employee survey aimed to determine the characteristics of Heathrow s working population, such as job classification, home location and mode of transport to work. It was conducted between October 2008 and September 2009 and took the form of face-to-face interviews with employees, conducted at various locations around the. The overall sampling rate was approximately 14%. survey data was expanded with the aim of matching the total number of employees for a given company and job type to the information given in the employer survey. Some aggregation was necessary in cases where the response rate for employees from a particular company and job type was low or non-existent. Conventions and notes Numbers are rounded to the nearest whole number and percentages have been given to an accuracy of one decimal place. Some totals do not equal the sum of the component data due to rounding. It was not possible to undertake sufficient face-to-face interviews at British Airways Waterside complex. Data relating to Waterside-based employees (around 3,200 people) has therefore been excluded from tables unless otherwise stated. Similarly, not all survey questionnaires were completed in full, with the result that the totals given for some tables are based on responses from a proportion of employers or employees. Those proportions are identified in the table footnotes. Enquiries and further information If you have any queries regarding this summary report or would like to request a copy of the full Heathrow Employment Survey, please contact Paul Hurrell at paul_hurrell@baa.com 43 Heathrow Employment Survey 2008/09: summary report

4 Workforce residency Local authorities in which 1% or more of reside Heathrow Employment Survey 2008/09: summary report 54

5 Workforce residency Local authority of residence by category of employer 45.5 Heathrow 33,483 people live in the five boroughs (Hounslow, Hillingdon, Ealing, Slough and Spelthorne) that form the priority area for BAA s local labour strategy (45.3% in 2004). Within the five boroughs, 1 in 14 of all people in employment works at Heathrow (ranging from 1 in 26 in Ealing to 1 in 10 in Hounslow). Although the proportion of airline/ airline handling living in the five boroughs is relatively low (30.6%), the absolute number (13,707) is significant. Catering and retail has the highest proportion of living in the five boroughs (83.1%). Grand total Other companies Building and maintenance contractors Cargo/freight/ courier Other public passenger BAA Catering and retail Government Place of residence Airlines/airline handling agents Count % Count % Count % Count % Count % Count % Count % Count % Count % L.B. Hounslow L.B. Hillingdon L.B. Ealing Slough (Berkshire) Spelthorne District Windsor and Maidenhead (Berkshire) L.B. Richmond upon Thames Runnymede District (Surrey) Surrey Heath District (Surrey) Bracknell Forest (Berkshire) L.B. Harrow South Bucks District (Buckinghamshire) 65 Heathrow Employment Survey 2008/09: summary report

6 Workforce residency Place of residence Airlines/airline handling agents Government BAA Catering and retail Other public passenger Cargo/freight/ courier Building and maintenance contractors Other companies Grand total The City of Brighton and Hove Wokingham (Berkshire) Elmbridge District (Surrey) Wycombe District (Buckinghamshire) Count % Count % Count % Count % Count % Count % Count % Count % Count % L.B. Brent L.B. Kingston upon Thames Crawley District Rushmoor District Woking District (Surrey) Hart District L.B. Lambeth Mid Sussex District Horsham District Guildford District (Surrey) L.B. Hammersmith and Fulham L.B. Wandsworth Reigate and Banstead District (Surrey) L.B. Croydon L.B. Sutton Wiltshire Rest of UK Overseas Unidentified Total Heathrow Employment Survey 2008/09: summary report 67

7 Workforce residency Summary by electoral ward within top ten local authorities The number shown within each each ward ward relates relates to the to the tables tables on pages on pages 8 and 9 9. and Heathrow Employment Survey 2008/09: summary report

8 Workforce residency Summary by electoral ward within top ten local authorities Hounslow Cranford Ward Hounslow West Ward Heston West Ward Bedfont Ward Heston Central Ward Hanworth Park Ward Feltham West Ward Hounslow Heath Ward Hounslow Central Ward Heston East Ward Feltham North Ward Isleworth Ward Osterley and Spring Grove Ward Syon Ward Hounslow South Ward Hanworth Ward Brentford Ward Turnham Green Ward Chiswick Riverside Ward Chiswick Homefields Ward Ai Staff Hillingdon Heathrow Villages Ward Pinkwell Ward West Drayton Ward Botwell Ward Townfield Ward Yeading Ward Yiewsley Ward Barnhill Ward Charville Ward Brunel Ward Uxbridge South Ward Hillingdon East Ward Uxbridge North Ward South Ruislip Ward West Ruislip Ward Manor Ward Ickenham Ward Cavendish Ward Eastcote and East Ruislip Ward Northwood Hills Ward Harefield Ward Northwood Ward Ealing Southall Broadway Ward Southall Green Ward Norwood Green Ward Lady Margaret Ward Dormers Wells Ward Northolt Mandeville Ward Greenford Broadway Ward Northolt West End Ward Northfield Ward Elthorne Ward Greenford Green Ward Ealing Common Ward Walpole Ward North Greenford Ward Hobbayne Ward Acton Central Ward South Acton Ward Cleveland Ward Perivale Ward Ealing Broadway Ward Southfield Ward Hanger Hill Ward East Acton Ward Slough Kedermister Ward Upton Ward Colnbrook with Poyle Ward Haymill Ward Central Ward Farnham Ward Chalvey Ward Foxborough Ward Cippenham Green Ward Cippenham Meadows Ward Langley St. Mary's Ward Wexham Lea Ward Baylis and Stoke Ward Britwell Ward Heathrow Employment Survey 2008/09: summary report 78

9 Spelthorne District Stanwell North Ward Ashford North and Stanwell South Ward Ashford Town Ward Ashford East Ward Staines Ward Sunbury Common Ward Laleham and Shepperton Green Ward Ashford Common Ward Sunbury East Ward Halliford and Sunbury West Ward Staines South Ward Shepperton Town Ward Riverside and Laleham Ward Windsor and Maidenhead Castle Without Ward Old Windsor Ward Datchet Ward Horton and Wraysbury Ward Park Ward Clewer North Ward Boyn Hill Ward Clewer East Ward Oldfield Ward Clewer South Ward Ascot and Cheapside Ward Maidenhead Riverside Ward Cox Green Ward Hurley and Walthams Ward Sunninghill and South Ascot Ward Sunningdale Ward Belmont Ward Furze Platt Ward Pinkneys Green Ward Bray Ward Bisham and Cookham Ward Eton Wick Ward Eton and Castle Ward Bracknell Forest Warfield Harvest Ride Ward Owlsmoor Ward Binfield with Warfield Ward Crown Wood Ward Wildridings and Central Ward Little Sandhurst and Wellington Ward Hanworth Ward Old Bracknell Ward Harmans Water Ward Winkfield and Cranbourne Ward Bullbrook Ward Central Sandhurst Ward Great Hollands South Ward Priestwood and Garth Ward College Town Ward Ascot Ward Great Hollands North Ward Crowthorne Ward Heathrow Employment Survey 2008/09: summary report Runnymede District Egham Hythe Ward Chertsey St. Ann's Ward Egham Town Ward Chertsey Meads Ward Thorpe Ward Foxhills Ward Woodham Ward Chertsey South and Row Town Ward Englefield Green West Ward Addlestone North Ward New Haw Ward Addlestone Bourneside Ward Englefield Green East Ward Virginia Water Ward Surrey Heath District Town Ward Lightwater Ward Heatherside Ward Bagshot Ward St. Michaels Ward Frimley Green Ward Parkside Ward Frimley Ward Bisley Ward St. Pauls Ward Windlesham Ward Chobham Ward West End Ward Mytchett and Deepcut Ward Watchetts Ward Old Dean Ward Richmond upon Thames Heathfield Ward Hampton Ward Hampton North Ward Whitton Ward South Twickenham Ward Teddington Ward St. Margarets and North Twickenham Ward West Twickenham Ward Kew Ward South Richmond Ward Ham, Petersham and Richmond Riverside Ward East Sheen Ward Fulwell and Hampton Hill Ward North Richmond Ward Hampton Wick Ward Mortlake and Barnes Common Ward Twickenham Riverside Ward Barnes Ward Heathrow Employment Survey 2008/09: summary report 10

10 Employment types and occupations Employers and employees by category of employer (volumes) Category of employer Number of employers Number of employees Airlines/airline handling agents 81 47,567 Government 8 2,859 BAA 3 6,022 Catering and retail 79 5,362 Other public passenger 49 7,423 Cargo/freight/courier Building and maintenance contractors 38 3,136 Other companies 25 3,577 All companies ,642 Employers and employees by category of employer (%) 10% 1% 4% 5% Airlines/airline handling agents Government BAA Catering and retail The number of (76,642) represents an increase of 8,215 since 2004 (68,427 ). The increase is due in part to the inclusion of almost 4,000 who work for a large airline and are based at Gatwick but report for work at Heathrow. Those have been included so that their impact on Heathrow car parks and travel-towork patterns can be captured. 7% 8% 4% 61% Other public passenger Cargo/freight/courier Building and maintenance contractors Other companies Waterside employees are included in the total. Heathrow Employment Survey 2008/09: summary report 10 12

11 Employment types and occupations Occupational grouping of employees by category of employer Air cabin crew represent the largest occupational group, followed by passenger, sales and clerical. Together, those categories represent 46.9 Heathrow. Waterside employees are included in the total. Category of employer Total employees Management professional / airline specific Management professional general Passenger, sales and clerical Air cabin crew Pilots/ATC/ flight operations Information technology Maintenance tradesmen and other skilled workers Apron, ramp, cargo, drivers, baggage and other semi/ unskilled workers Catering, cleaning, housekeeping Customs, immigration Police and fire Security, passenger search, access control Airlines/airline handling agents Government 47,567 1, ,141 19,933 4, ,598 8, , ,486 0 BAA 6, ,114 Catering and retail Other public passenger Services Cargo/freight/ courier Building and maintenance contractors 5, , , , , , , , Other companies 3, , All companies 76,642 2,117 3,213 16,002 19,933 4, ,421 11,480 5,936 2,586 5, Heathrow Employment Survey 2008/09: summary report

12 Workforce characteristics s by gender (volumes) 40,000 35,000 30,000 25,000 20,000 15,000 10, s by gender (%) 42.5 Heathrow employees are female (40.3% in 2004). Catering and retail is the only category with more female than male employees (57.9% female). Cargo/freight/courier have the lowest number and proportion of female employees (15.4% female). Data is based on responses representing 68,309 (89.1%). 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0 Airlines/airline handling agents Government BAA Catering and retail Other public passenger Cargo/freight/ courier Building and maintenance contractors Other companies All companies Airlines/airline handling agents Government BAA Catering and retail Other public passenger Cargo/freight/ courier Building and maintenance contractors Other companies All companies Male Female Male Female Heathrow Employment Survey 2008/09: summary report 12 14

13 Workforce characteristics s by ethnicity (volumes) Ethnic group Number of employees White British 41,901 Indian 10,526 Other European 8,945 Pakistani 2,234 African 1,251 Irish 1,032 Caribbean 1,031 Sri Lankan 903 White and Asian 521 White and Black Caribbean 412 Other 4,350 Total 73,105 s by ethnicity (%) The ethnicity of Heathrow s workforce broadly reflects that of the surrounding area. 1.2% 0.7% 1.4% 0.6% 1.4% 6% 1.7% 3.1% White British Indian Other European Pakistani African Irish Data is based on responses representing 73,105 (99.5%). 12.2% 57.3% Caribbean Sri Lankan White and Asian White and Black Caribbean Other 14.4% Heathrow Employment Survey 2008/09: summary report

14 Workforce characteristics Age grouping of employees by category of employer (%) 100% 90% 80% 70% The proportion of employees aged 16 to 24 has increased since 2004 from 7.1% to 10.1%, but people in that age category are still underrepresented in the Heathrow workforce in comparison with the national average. Almost a third of catering and retail are aged between 16 and 24, but only 2.4 government service employees are within that age range. The greatest proportion of employees are aged between 35 and 44 years (29.1%). 60% 50% 40% 30% 20% 10% 0 Airlines/airline handling agents Government BAA Catering and retail Other public passenger Cargo/freight/ courier Building and maintenance contractors Other companies All companies The proportion of employees aged 55 and over has decreased since 2004 from 12.1% to 9.3%. 65 years and over years years years years years Data is based on responses representing 73,323 (99.8%). When employees began working for present employer at Heathrow Airport (%) 100% 90% 80% 70% 60% The proportion of working for their present employer at Heathrow for more than three years has declined since 2004 from 72.3% to 65.5%. Around three quarters of working for airlines/airline handling agents, government and cargo/freight/courier have worked for their current employer at Heathrow for more than three years catering and retail have worked for their current employer at Heathrow for less than a year. 50% 40% 30% 20% 10% 0 Airlines/airline handling agents Government BAA Catering and retail Other public passenger Cargo/freight/ courier Building and maintenance contractors More than 3 years Up to 3 years Less than 1 year Other companies All companies Data is based on responses representing 73,424 (99.9%). Heathrow Employment Survey 2008/09: summary report 14 16

15 Produced by Heathrow Airport Ltd The Compass Centre, Nelson Rd, Hounslow, Middlesex TW6 2GW United Kingdom heathrow.com Heathrow Airport Limited 2010 NND 0310