STEP INTO THE GOLDEN AGE OF TRAVEL

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1 AMERICAN RESERVATIONS 205 Meeting Street, Charleston, SC United States of America Tel: (Toll Free) Fax: EUROPEAN RESERVATIONS Shackleton House, 4 Battle Bridge Lane, London, SE1 2HP United Kingdom Tel: or +44 (0) Fax: +44 (0) reservations.uk@belmond.com STEP INTO THE GOLDEN AGE OF TRAVEL SOUTHEAST ASIAN AND AUSTRALASIAN RESERVATIONS 100 Beach Road, #34-01/02, Shaw Tower, Singapore Tel: Fax: reservations.singapore@belmond.com BELMOND.COM/BRITISHPULLMAN

2 AND DID THOSE FEET IN ANCIENT TIME, WALK UPON ENGLAND S MOUNTAINS GREEN? AND WAS THE HOLY LAMB OF GOD ON ENGLAND S PLEASANT PASTURES SEEN? William Blake

3 EXPERIENCE GREAT BRITAIN Chapter One Rich history, stunning countryside, renowned landmarks and cosmopolitan cities make this a land of infinite variety

4 BRITAIN AT ITS BEST Explore the country s attractions ranging from historic castles and cathedrals to modern art galleries and architecture Few countries can match the variety of Great Britain s attractions. Its rich history stretches through its kings and queens to the Industrial Revolution, the British Empire to the cosmopolitan nation it is today. From picturesque villages and historic towns to rolling countryside and dynamic cities, it leads the world in art, music and culture, as well as boasting renowned landmarks, museums, festivals and sporting events. Historic cities such as York, Canterbury, Cambridge and Bath are famous for their cathedrals and universities, while Sandringham is known for its stately house where the Royal Family spends Christmas each year. Bristol is home to the SS Great Britain, once the largest ship in the world, while the rolling hills of Sussex and the South Coast on a sunny day are a sight rarely matched. THE AWE-INSPIRING GLENFINNAN VIADUCT

5 WELCOME ON BOARD Chapter Two Step aboard the elegant carriages of Belmond British Pullman and you will be whisked away to a timeless age of travel

6 TAKE YOUR SEATS PLEASE Supreme comfort, silver service and fine dining are the order of the day The Golden Age of Travel is evoked in all its glory aboard the beautiful Belmond British Pullman, whose family also includes the legendary Venice Simplon- Orient-Express. Immaculate art deco interiors and delicious gastronomic fare combine to create an unforgettable experience. Behind the refined umber and cream livery, the interiors of each of our 11 carriages are dazzlingly different. With names such as Audrey, Vera and Minerva and individually designed marquetry, they once formed part of a historic luxury train and each has its own story to tell: some carriages were used by royalty, others took part in the Festival of Britain or starred in movies. The stunning wood panelling in our carriages was restored by the Dunn family, experts in the rare craft of marquetry. Today, Cheryl Dunn uses the same tools and methods as her father and grandfather, who worked on many of the original carriages, to bring the beautiful panels back to life. Menus feature the finest seasonal British produce, from guinea fowl and sea bream to smoked salmon and magnificent cheeses, all expertly prepared by our Executive Head Chef and his team. Drinks are similarly delectable: as well as Champagne Laurent-Perrier and sommelier-selected wines, we are proud to serve tea from Cornwall s Tregothnan Estate, the only place in England with the perfect climate for growing Camellia sinensis bushes.

7 A SPECIAL DAY OUT Whatever the occasion, a trip on Belmond British Pullman is the perfect way to celebrate with those you love Guests plan a journey with us for a variety of reasons an extra special treat, a lifetime s ambition, a particular milestone, occasion or event. We know how important it is to take time out from our day-to-day lives to spend with those closest to us, so why not spoil your loved ones with one of our luxurious train journeys? Bring together all the generations of the family for an extraordinary day out and create cherished memories to last a lifetime. From birthdays and anniversaries to corporate events, marriage proposals and honeymoons, special occasions are celebrated in magnificent style inside the train s opulent interiors. A romantic treat for Valentine s Day, lunch or afternoon tea to celebrate Mother s Day we have itineraries to suit all occasions. Food lovers might choose our special dinner trips; those with a desire to explore can combine the wonderful onboard experience with a visit to a fascinating destination. Looking for the perfect place to pop the question? Our chefs are adept at slipping a ring among the petits fours while your steward stands poised with a bottle of chilled champagne. Our vintage carriages also make a stylish venue for wedding receptions or engagement parties. Charter the whole train or take a carriage or two to celebrate your perfect day in the most spectacular of venues.

8 YOUR JOURNEY Chapter Three A journey aboard Belmond British Pullman is a delight for anyone with a passion for travel, new experiences and fun

9 OUR JOURNEY THEMES Our wide variety of day trips and short breaks across Great Britain, between February and December, offer something for everyone, whether you wish to enjoy a gastronomic experience or combine your journey with a fun excursion our themes are grouped to help you choose our destinations Visit our best of British destinations that put the great in Great Britain, from Chatsworth House in Derbyshire and Leeds Castle in Kent to Brunel s SS Great Britain in Bristol, and splendid cities such as Bath, Cambridge and Canterbury. Or head out of the city to enjoy relaxing breaks by the sea. Our short breaks to Cornwall take you to the region s famous gardens, country houses and restaurants. You can travel in style to world-class sporting events such as Glorious Goodwood, the Goodwood Revival or the Grand National. Our dining journeys include an evening of superb cuisines and exclusive Celebrity Chef Dinners, where you can meet the chef. Or enjoy brunch on board before lunch at our Michelinstarred restaurant at Belmond Le Manoir aux Quat Saisons hotel. Our signature journeys take you on non-stopping, circular tours through the countryside and include lunch or dinner. To celebrate a special occasion, treat your mother to a lavish Mother s Day lunch or afternoon tea on board Belmond British Pullman or celebrate New Year s Eve in truly sparkling style. At Christmas, enjoy festive onboard feasts, visit markets or sing your heart out at carol services. XXXXXXXXXXXXXXXXX ENJOY TOP-CLASS RACING SIGNATURE JOURNEYS Our Signature Journeys are designed to evoke rail travel s glory days, with the emphasis on superb cuisine and exceptional service. We will take you on a circular tour of the British countryside as you relax in splendid surroundings Be whisked back to a more gracious age, dining on a magnificent five-course lunch as the train carries you through the rolling countryside. Choose from our scenic journey titled The Golden Age of Travel, Kent, the Garden of England, or travel along the south coast and back to London along the former Brighton Belle line on The Brighton Belle Experience journey. Our splendidly restored carriages Audrey, Gwen and Vera once formed part of this iconic service, which ran between 1931 and Or for a truly classic experience that will really transport you back in time, choose one of our steam-hauled journeys. Those who like some intrigue will love our Murder Mystery Lunch a fun day out for amateur sleuths and lovers of fine food. Five delicious courses with champagne and wine are served as you try to solve the clues presented by a team of actors and deduce whodunnit. DINING From tasting menus created by Michelin-starred chefs to lavish dinners paired with different champagnes, our dining experiences are like no other Dress up in all your finery for The Dinner, a spectacular soirée on rails. The evening begins with a champagne reception in our private lounge at London Victoria Station. You then board the train to enjoy a delectable seasonal tasting menu, with each course accompanied by our sommelier s choice of wine. For added sparkle, join The Dinner in association with Champagne Laurent-Perrier, when a selection of the famous champagnes is served alongside an exclusive, fizz-inspired tasting menu. If you dream of sampling a sumptuous repast created by one of Britain s foremost chefs, join us on one of our Celebrity Chef dinners. Keep an eye on our website for details of these special dinners. Or travel to the magical Belmond Le Manoir aux Quat Saisons and enjoy a sumptuous festive lunch at Raymond Blanc s world-renowned, two Michelin-starred restaurant.

10 SHORT BREAKS Make the most of your Belmond British Pullman experience and escape for a weekend in the West Country. Our two-night breaks include stays at traditional country hotels, guided tours and fine cuisine Stay at Carlyon Bay Hotel, overlooking the golden sands of St Austell, and visit Prideaux Place a beautiful historic mansion and garden belonging to 14 generations of the same family and the gastronomic haven of Padstow, where you enjoy lunch at Rick Stein s celebrated Seafood Restaurant. Alternatively, discover The Lost Gardens of Heligan, hailed as the garden restoration of the century, and the magnificent Eden Project, huge biospheres that recreate the planet s ecosystems. Stay at one of the finest hotels in Cornwall, The Royal Duchy Hotel on Falmouth seafront. From here, art lovers can visit the little Italianate villa, the Penlee Gallery, in Penzance, displaying many paintings by members of the Newlyn School, and then continue to St Ives, home to the Tate St Ives gallery and the nearby Barbara Hepworth Museum and Sculpture Garden. Stay at Budock Vean Hotel, located on the banks of the tranquil Helford River. Or staying at Carlyon Bay Hotel, visit Trerice, an intimate Elizabethan manor house boasting fine interiors and a delightful garden near Newquay, followed by Jamie Oliver s Fifteen Cornwall. His acclaimed restaurant serves traditional Italian dishes with a Cornish twist and offering panoramic views of Watergate Bay. Finally, enjoy a relaxing weekend at The Scarlet Hotel, Mawgan Porth. Ecologically friendly and boasting stunning views of the Atlantic, the Scarlet offers a chance to truly escape, slow down and enjoy nature. THE EDEN PROJECT IN CORNWALL GREAT BRITISH BREAKS If you are interested in another short break departing from London, look no further than our sister train, Belmond Northern Belle. Journey to Scotland aboard Belmond Northern Belle with a delightful break in Edinburgh, where you will enjoy a prime seat at the famous Military Tattoo and time to explore the vibrant Scottish capital.

11 EXTEND THE EXPERIENCE Chapter Four Extend your trip with a stay at our new luxury hotel, the Belmond Cadogan Hotel, which opens in London

12 LONDON Why not extend your journey and include a stay in our first London hotel, the Belmond Cadogan Hotel, or one of our partner hotels? You can explore the city at your leisure BELMOND CADOGAN HOTEL HAS A FANTASTIC LOCATION IN LONDON S SLOANE STREET Due to open in 2017, the Belmond Cadogan Hotel is superbly located on prestigious Sloane Street. Our first London hotel opens fully renovated and reconceptualised, with 54 rooms and suites and a gourmet restaurant reflecting the hotel s rich heritage. The Grosvenor Hotel combines contemporary styling with historic touches, offering Cantonese cuisine in the Grand Imperial restaurant. The Goring is the only family-run five-star hotel in London. Close to Buckingham Palace and Belgravia, it offers elegant surroundings and personal service. The legendary Ritz London hotel has been welcoming discerning guests since Guests enjoying our gourmet journey, The Dinner, can take advantage of The Ritz Dinner Package, which includes an overnight stay and transfer to Victoria Station.

13 ESSENTIAL INFORMATION PERFECT PRESENTS Surprise your travelling companion with a gift box or a special memento. We can arrange for any of the items below to be presented on board, together with a gift card containing a personal message simply pre-book your gift of choice Celebrate in style with a bottle of Champagne Laurent-Perrier Brut Reserve or a set of two elegant crystal Belmond British Pullman champagne flutes. A set of two crystal white wine glasses provide the perfect keepsake or give your special guest a fresh, full-stem orchid, presented in a gift box. Alternatively, choose a single-stem rose, a corsage, a posy, mixed bouquet or bouquet of 12 roses. Pullman crest blue or white mugs are sold individually or as a set of two, while the Belmond British Pullman logo adorns a fine bone china tea cup and saucer. Showcase photos to perfection in a 6 x 4 inch Belmond British Pullman frame or delight a child with an adorable teddy bear dressed in a train guard uniform. Treat a loved one to a special trip on one of our trains or choose how much you would like to spend and the recipient can pick their own journey. Reservations For more information and prices, please visit Routes and timings Your travel documentation will be sent to you seven days prior to departure. Please note, routes and timings are subject to the constraints of the rail network and may alter. Please arrive 20 minutes prior to departure. What to wear Smart casual (but not jeans or trainers) is recommended on board. For race meetings, a jacket and tie is often required. Please wear practical clothing for outdoor events. For dinner departures, more formal wear is customary. Dining Your fare includes table d hôte meals. Let us know of any special dietary requirements at time of booking. We are unable to prepare meals requiring strict religious observance in their preparation. Smoking We operate a no-smoking policy on board, including e-cigarettes. Mobile phones and handheld devices Please turn these off while in your carriage as a consideration to other passengers. Insurance We recommend you purchase adequate travel insurance for your trip. We cannot be held responsible for loss of deposits and/or other costs incurred if you cancel your reservation. See our Booking Conditions for details. Disabled passengers We regret that our carriages cannot be boarded in wheelchairs. However, our staff will assist any passengers to their seats and folding wheelchairs can be stored in the vestibules. Seating We operate between eight and 11 passenger carriages at any time. Our four different styles of Pullman carriages seat between 20 and 26 passengers with seating combinations of tables for one, two, three and four (tables of four are in private compartments). At busy times, parties of two may be seated sharing a table of four with another party of two. Parties of five or more will be seated at a combination of tables. For a little more privacy, why not select a private compartment for two? Our reservations office can provide further information. Gratuities These are entirely at the discretion of the passenger and are not included in your fare. Tips are shared by all members of the on board crew.

14 JOURNEY SCHEDULE 2017 FEBRUARY 2017 Fri 03 Feb Murder Mystery Lunch Sat 04 Feb The Golden Age of Travel S Sun 05 Feb Afternoon Tea Sun 05 Feb Brunch Thu 09 Feb The Dinner Tue 14 Feb The Golden Age of Travel Sat 18 Feb Historic Bath Fri 24 Feb The Golden Age of Travel S Sat 25 Feb Murder Mystery Lunch MARCH 2017 Sat 04 Mar The Golden Age of Travel Sun 05 Mar Afternoon Tea Sun 05 Mar Brunch Sat 11 Mar Historic York Fri 17 Mar The Golden Age of Travel Sat 18 Mar Historic Bath Fri 24 Mar Murder Mystery Lunch Sun 26 Mar Lunch on Sunday Sun 26 Mar Mother s Day Afternoon Tea Sun 26 Mar Mother s Day Lunch APRIL 2017 Sat 01 Apr The Golden Age of Travel S Thu 06 Apr Historic Canterbury Sat 08 Apr Grand National Sun 09 Apr Discover Folkestone Fri 14 Apr The Golden Age of Travel Thu 20 Apr Historic Canterbury Fri 21 Apr Chatsworth House Sat 22 Apr Murder Mystery Lunch Wed 26 Apr Historic Bath Wed 26 Apr Longleat Thu 27 Apr Historic Canterbury Fri 28 Apr The Golden Age of Travel S MAY 2017 Thu 04 May Fri 05 May Sat 06 May Wed 10 May Wed 10 May Thu 11 May Historic Canterbury Cornwall Short Breaks Historic Bath Departs: Penzance, Plymouth, Truro Cambridge & Ely Sandringham The Dinner Sat 13 May The Golden Age of Travel Sun 14 May Discover Folkestone Wed 17 May Brunel s SS Great Britain S Wed 17 May Historic Bath by Steam S Thu 18 May Historic Canterbury Sun 21 May Discover Folkestone Wed 24 May Belmond Le Manoir aux Quat Saisons Fri 26 May The Golden Age of Travel Sat 27 May Murder Mystery Lunch Sun 28 May Discover Folkestone JUNE 2017 Thu 01 Jun Historic Canterbury Fri 02 Jun Hush Heath Winery Fri 02 Jun Leeds Castle Wed 07 Jun RHS Chatsworth House Flower Show Wed 14 Jun Historic York Fri 16 Jun The Golden Age of Travel S Sat 17 Jun Murder Mystery Lunch Wed 21 Jun Historic Bath Wed 21 Jun Longleat Thu 22 Jun Historic Canterbury Sat 24 Jun The Golden Age of Travel Sun 25 Jun Discover Folkestone Thu 29 Jun Historic Canterbury JULY 2017 Sat 01 Jul Thu 06 Jul Sat 08 Jul Sat 08 Jul Sat 08 Jul Thu 13 Jul Fri 14 Jul Sat 15 Jul Wed 19 Jul Wed 19 Jul Sat 22 Jul Fri 28 Jul The Golden Age of Travel S Historic Canterbury Blenheim Palace Cotswolds Villages Historic Worcester Historic Canterbury Murder Mystery Lunch The Golden Age of Travel S Cambridge & Ely Sandringham The Dinner Glorious Goodwood AUGUST 2017 Fri 04 Aug The Golden Age of Travel The Brighton Belle Experience Sat 05 Aug Historic Bath Thu 10 Aug Historic Canterbury Fri 11 Aug The Golden Age of Travel S Thu 17 Aug Historic Canterbury Fri 18 Aug Murder Mystery Lunch SEPTEMBER 2017 Fri 01 Sep The Golden Age of Travel Sat 02 Sep Blenheim Palace Sat 02 Sep Cotswolds Villages Sat 02 Sep Historic Worcester Wed 06 Sep Brunel s SS Great Britain S Wed 06 Sep Historic Bath by Steam S Fri 08 Sep Hush Heath Winery Fri 08 Sep Leeds Castle Sat 09 Sep Goodwood Revival Sat 09 Sep Petworth House Thu 14 Sep Historic Canterbury Fri 15 Sep Murder Mystery Lunch Sat 16 Sep The Golden Age of Travel Sun 17 Sep Discover Folkestone Wed 20 Sep Chatsworth House Thu 21 Sep Historic Canterbury Sat 23 Sep The Golden Age of Travel S Sun 24 Sep Discover Folkestone Wed 27 Sep Historic York Fri 29 Sep The Dinner OCTOBER 2017 Sun 01 Oct Discover Folkestone Thu 05 Oct Historic Canterbury Fri 06 Oct The Golden Age of Travel The Brighton Belle Experience Wed 11 Oct Cambridge & Ely Wed 11 Oct Sandringham Fri 13 Oct Murder Mystery Lunch Sat 14 Oct The Golden Age of Travel S Sun 15 Oct Discover Folkestone Wed 18 Oct Historic Bath Wed 18 Oct Longleat Thu 19 Oct Historic Canterbury Sun 22 Oct Discover Folkestone Fri 27 Oct The Golden Age of Travel Sun 29 Oct Discover Folkestone NOVEMBER 2017 Thu 02 Nov Historic Canterbury Fri 03 Nov The Golden Age of Travel S Sat 04 Nov Murder Mystery Lunch Thu 09 Nov Historic Canterbury Sat 11 Nov The Golden Age of Travel Fri 17 Nov The Dinner Sun 19 Nov Afternoon Tea Sun 19 Nov Brunch Fri 24 Nov The Golden Age of Travel Sat 25 Nov Bath at Christmas Wed 29 Nov Chatsworth House at Christmas DECEMBER 2017 Fri 01 Dec Canterbury Carols Sat 02 Dec Christmas Lunch S Sun 03 Dec Christmas Lunch Wed 06 Dec Bath at Christmas Thu 07 Dec Christmas Lunch Fri 08 Dec Lincoln Christmas Market Sat 09 Dec Christmas Lunch Wed 13 Dec Christmas Lunch Thu 14 Dec Canterbury Carols Fri 15 Dec Christmas Lunch Sat 16 Dec Winchester at Christmas Tue 19 Dec Christmas Lunch S Wed 20 Dec Belmond Le Manoir aux Quat Saisons at Christmas Thu 21 Dec Christmas Lunch Sun 31 Dec Year s Eve Key S Steam-hauled journeys All of our journeys depart from London Victoria Station (unless otherwise specified above) and include a round trip and meals as detailed in the individual descriptions. Brunch is accompanied by a Bellini. Lunches or dinners are accompanied by a glass of champagne and half a bottle of wine per person. All journeys and dates listed are correct at time of publication and may be subject to change.

15 BELMOND LA LA SAMANNA ST ST MARTIN BELMOND MAROMA RESORT RESORT & SPA & SPABELMOND BELMOND CASA CASA DE SIERRA DE SIERRA NEVADA NEVADA BELMOND BELMOND CHARLESTON CHARLESTON PLACE PLACE HOTEL HOTEL RIVIERA RIVIERA MAYA, MAYA, MEXICO MEXICO SAN SAN MIGUEL MIGUEL DE ALLENDE ALLENDE MEXICO MEXICO CHARLESTON CHARLESTON BELMOND BELMOND ENCANTO EL ENCANTO SANTA SANTA BARBARA BARBARA INN AT PERRY INN AT CABIN PERRY BY CABIN BELMOND BY BELMOND BELMOND BELMOND HOTEL DAS HOTEL CATARATAS DAS CATARATAS ST MICHAELS, ST MICHAELS, USA USA IGUASSU FALLS IGUASSU FALLS FABULOUS HOTELS BELMOND COPACABANA PALACE RIO DE JANEIRO BELMOND HOTEL MONASTERIO CUSCO BELMOND PALACIO NAZARENAS CUSCO CUSCO BELMOND BELMOND MIRAFLORES PARK PARK LIMA LIMA BELMOND BELMOND SANCTUARY SANCTUARY LODGE LODGE BELMOND BELMOND HOTEL RIO HOTEL SAGRADO RIO SAGRADO MACHU MACHU PICCHU PICCHU SACRED SACRED VALLEY, VALLEY, PERU PERU BELMOND BELMOND HOTEL CARUSO HOTEL CARUSO RAVELLO, RAVELLO, AMALFI COAST AMALFI COAST BELMOND BELMOND VILLA SAN VILLA MICHELE SAN MICHELE FLORENCE FLORENCE BOOKING CONDITIONS BELMOND GRAND HOTEL TIMEO TAORMINA, SICILY BELMOND CADOGAN HOTEL LONDON LEGENDARY TRAINS BELMOND VILLA SANT ANDREA TAORMINA MARE, SICILY BELMOND LE LE MANOIR AUX AUX QUAT SAISONS OXFORDSHIRE, ENGLAND BELMOND HIRAM BINGHAM CUSCO TO TO MACHU PICCHU BELMOND AFLOAT IN IN FRANCE BURGUNDY BELMOND HOTEL HOTEL CIPRIANI BELMOND BELMOND HOTEL HOTEL SPLENDIDO SPLENDIDO BELMOND BELMOND SPLENDIDO SPLENDIDO MARE MARE BELMOND BELMOND REID S PALACE REID S PALACE BELMOND BELMOND GRAND HOTEL GRAND EUROPE HOTEL EUROPE BELMOND BELMOND LA RESIDENCIA LA RESIDENCIA VENICE VENICE PORTOFINO PORTOFINO PORTOFINO MADEIRA MADEIRA ST PETERSBURG ST PETERSBURG MALLORCA MALLORCA BELMOND MOUNT MOUNT NELSON NELSON HOTEL HOTEL BELMOND BELMOND LA RÉSIDENCE LA RÉSIDENCE D ANGKOR D ANGKOR BELMOND BELMOND LA RÉSIDENCE LA RÉSIDENCE PHOU PHOU VAO VAO BELMOND BELMOND GOVERNOR S GOVERNOR S RESIDENCE RESIDENCE BELMOND BELMOND NAPASAI NAPASAI CAPE CAPE TOWN TOWN SIEM SIEM REAP, REAP, CAMBODIA CAMBODIA LUANG LUANG PRABANG, PRABANG, LAOS LAOS YANGON, YANGON, MYANMAR MYANMAR KOH SAMUI, KOH THAILAND SAMUI, THAILAND VENICE VENICE SIMPLON-ORIENT-EXPRESS BELMOND BELMOND GRAND GRAND HIBERNIAN HIBERNIAN EUROPE EUROPE IRELAND IRELAND BELMOND BELMOND JIMBARAN JIMBARAN PURI PURI BALI BALI BELMOND BELMOND BRITISH BRITISH PULLMAN PULLMAN BELMOND BELMOND NORTHERN NORTHERN BELLE BELLE BELMOND BELMOND ROYAL SCOTSMAN ROYAL SCOTSMANEASTERN & EASTERN ORIENTAL & ORIENTAL EXPRESS EXPRESS LONDON LONDON UNITED UNITED KINGDOM KINGDOM EDINBURGH EDINBURGH BANGKOK BANGKOK BELMOND ORCAELLA BELMOND BELMOND ROAD ROAD TO MANDALAY TO MANDALAY BELMOND BELMOND EAGLE ISLAND EAGLE ISLAND LODGE LODGE BELMOND BELMOND SAVUTE ELEPHANT SAVUTE ELEPHANT LODGE LODGE BELMOND BELMOND KHWAI RIVER KHWAI LODGE RIVER LODGE CHINDWIN RIVER, RIVER, MYANMAR AYEYARWADY RIVER, RIVER, MYANMAR MYANMAR OKAVANGO OKAVANGO DELTA, DELTA, BOTSWANA BOTSWANA CHOBE RESERVE, CHOBE RESERVE, BOTSWANA BOTSWANAMOREMI RESERVE, MOREMI RESERVE, BOTSWANA BOTSWANA Our booking conditions apply to the trips described in this brochure. These conditions are available on request by calling your nearest Reservation Office from the following locations: UK: (0) US: (toll free) Singapore: or online: belmond.com/termsandconditions Our booking conditions contain important limitations and exclusions of liability. Please read them before we confirm your booking. Adequate travel insurance is vital. Details of a policy suitable to cover the arrangements you book are available from an advisor at RHG Insurance Brokers on +44 (0) or +44 (0) (please quote VSOE Travel when calling). We provide financial security for flight-inclusive Packages (a Package exists if you book a pre-arranged combination of at least two of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than 24 hours or includes overnight accommodation: (a) transport; (b) accommodation; (c) other tourist services not ancillary to transport or accommodation and accounting for a significant proportion of the Package) and ATOL protected flights by way of a bond held by the Civil Aviation Authority under ATOL number Your Financial Protection: when you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL Certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be reassigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Not all holiday or travel services offered and sold by us will be protected by the ATOL scheme. Protection for all Packages not including flights is provided by means of a separate trust account in which all monies paid to us in respect of a Package will be held until the Package in question has been completely performed. Non-Package arrangements and arrangements not booked or departing from the UK are not protected by these arrangements. On certain trips a minimum number of persons is required for the tour to take place. We will notify passengers at least 56 days before departure if a trip is cancelled for this reason. The applicable deposit (15% unless otherwise stated) must be paid to us when you book (or if booking within 56 days of departure, full payment must be made on booking). If there are fewer than 12 passengers in your party, and if you have made your booking more than 56 days before departure and have paid a deposit to secure your booking, the balance of the cost of your arrangements (including any applicable surcharge) is due not less than 56 days prior to scheduled departure. If there are 12 or more passengers in your party, payments must be made as follows: 15% of the cost of your arrangements is payable on booking, a further 35% of such cost (including any applicable surcharge) is due 90 days before departure (if your booking is made between 90 and 56 days before departure). If your booking is made less than 56 days before departure, you will be required to pay the entire cost of your arrangements at the time of your booking. If we do not receive (in cleared funds) the balance in full and on time, we reserve the right to treat your booking as cancelled by you, in which case cancellation charges will become payable. Cancellation charges apply in the event you or any member of your party cancels a confirmed booking. These charges will increase the closer to your departure date that you notify us of a cancellation. We regret we are unable to offer you any assistance if you are delayed at the outward or homeward points of departure. Non-UK passport holders, including other EU nationals, should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which they are travelling. We reserve the right to amend the price of unsold trips at any time. Venice Simplon-Orient-Express Limited. Registered office: Shackleton House, 4 Battle Bridge Lane, London SE1 2HP. Registered in England and Wales No , Belmond Management Limited. All details are correct at time of going to print. Images used for illustration purposes only. LEISURELY RIVER CRUISES INSPIRING SAFARIS Many of the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed in this brochure. Please ask us to confirm what protection applies to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information. For information about financial protection and the ATOL Certificate see atol.org.uk/atolcertificate 3141 TAKE TIME TO ESCAPE