Cli A ck To E BOUT dit TATA Master GRO UPTitl e Style Leadership by Trust

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2 ABOUT Click To TATA Edit GROUP Master Title Style Leadership by Trust Founded by Jamsetji Tata in 1868, the Tata group is a global enterprise, headquartered in India, comprising over 100 independent operating companies. The group operates in more than 100 countries across six continents, with a mission To improve the quality of life of the communities we serve globally through long-term stakeholder value creation based on Leadership with Trust. Tata Sons is the principal investment holding company and promoter of Tata companies. Sixty-six percent of the equity share capital of Tata Sons is held by philanthropic trusts, which support education, health, livelihood generation and art & culture.

3 WE RE PROUD OF OUR INDIAN HERITAGE The TATA Enterprise has contributed to considerable growth in the hospitality sector with brands like Taj resorts & Palaces and Ginger Hotels. Launched in June 2004, Ginger Hotels - Smart Basics concept kicked off a revolution in the Indian hospitality industry. A GenNext category of hotels, Ginger signified warmth and friendliness, simplicity with style, convenience and affordability. The concept was developed in association with legendary corporate strategy thinker, Dr C. K. Prahalad. Our stakeholders are Indian Hotels Company Ltd and Tata Capital

4 Click To Edit Master Title Style OUR PURPOSE STATEMENT Make Ginger Hotels the dominant budget lodging brand of choice for customers, developers and employees that delivers superior returns to shareholders and positively impacts society.

5 OUR VALUES Ginger Hotels, the largest chain of branded budgets hotels, is the pioneer of branded budget hotel space in India. From the renowned house of TATA, Ginger Hotels operates 45 properties across 32 locations. Known for their unique blend of caring and efficiency, Ginger Hotels are an excellent choice for leisure and business travellers, alike.. The Ginger Hotels credo is that the way to the success of India is the entrepreneurial spirit of its people. Whether they are guests, team members, or partners, together this spirit will not only foster a stronger Ginger brand but more importantly give rise to a stronger Brand India.

6 OUR PRESENCE 45 hotels in 32 locations and gingerhotels.com *Including 3 TCS JV Transit Quarters

7 OUR GROWTH STORY 35 As on October 31st, Distribution Of Ginger Hotels Managed 14% Owned 20% Leased 66% 2016

8 WHY GINGER INVESTORS OPPORTUNITY CHOOSE - WHY GINGER INVEST? HOTELS ACCESSIBLE VERSATILE RELIABLE PROFITABLE We have 42 hotels spanning nationally across 31 cities strategically located which is convenient for travellers Our business model is extremely flexible and enables us to undertake a wide range of projects Our guests trust us completely with their accommodation because we anticipate their needs Our models are geared to focus on ensuring maximum returns and driving value due to which we provide: Superior RoCE Lower Dev. Costs Lower OPEX Quicker Stabilization Typical 20% occupancy premiums

9 OUR EXPERTISE DESIGN CONSULTING Design engineering by a team of specialists to optimize time & costs. Customized support during work in progress to ensure best output SALES & DISTRIBUTION Strong sales force & regional sales offices Best in class central reservation system Dynamic centralized revenue management Instant bookings for corporates Huge focus on the domestic Indian traveller HOTEL OPERATIONS Price benefits due to economies of scale & large volumes Access to the large pool of TATA vendors and expertise Strong SLA s with national players for HSKP, Maintenance, Security & F&B PROCUREMENT Excellent and efficient hotel operations with primary focus on customers A highly reputed brand with robust operating procedures Online, real time customer feedback HUMAN RESOURCES Focussed training modules Recruitment support along with best in class Human Resource practices Manpower development programme at corporate levels INFORMATION TECHNOLOGY Pioneers of cloud computing in the Indian hospitality spectrum Fully integrated innovative and seamless systems Disaster recovery site Real time dashboards INTEGRATED MARKETING 24/7 Brand marketing cloud Cutting edge website 360 integrated marketing with a major focus on SEO/ SEM and SMM New brand national campaign roll out

10 FLEXIBILITY THAT EMPOWERS ENHANCED FOOTRPINTS Greenfield Mixed Use Shell Conversion Ginger Andheri East 142 rooms Local Area 1 Acre Constructed in 45,000 sq.ft. Ginger Jaipur 103 rooms Co-existing in a commercial complex Ginger Noida 63 (New) 96 rooms Fitment on existing structure Ginger Ahmedabad (SG Road) 44 rooms Converted existing hotel A pioneer in the budget hotel segment, we are extremely flexible with the kinds of projects we undertake and adapt well to all our projects

11 MONEY TALKS!

12 SMART SPACES Twin Bedded Room Queen Bedded Room Ginger rooms are designed to make the optimum use of available space. Operational efficiency along with lower maintenance costs is integral to us.

13 DESIGN PHILOSOPHY

14 ALWAYS BY YOUR SIDE! Our Customer Experiences Are Designed To Give You Efficient Stays!

15 ASSURED ESSENTIALS Our Service Excellence Formula At Ginger Hotels, we have clubbed all your essential needs under the umbrella we call SCB4, Safety, Cleanliness, Bed, Bath, Breakfast and Broadband. Uniquely able to deliver these essential services, we are poised to power needs and place time on the side of today s entrepreneurial traveller, consistently across all our properties. 27/7 CCTV, Room access control and special room for single ladies A spick and span room that guarantees satisfaction New and comfortable mattresses for a cozy night's sleep A rejuvenating rain shower experience to calm your nerves A hearty breakfast to brighten up your day Enjoy seamless connectivity with Free W-Fi

16 UNIQUE CUSTOMER EXPERIENCES At Ginger Hotels, we have crafted a stay experience that combines the three key elements that today s practical enterprising Indian traveller truly values accessibility, affordability and the essentials delivered in such an exceptional manner that they become so much more. We are always by your side, providing you with efficient services that allow you to power your stay, your way, every day!

17 To ensure that your stays are not only restful but also successful in refreshing and reviving you, we have custom created the Rest. Refresh. Revive. experience. With quiet rooms, crisp sheets, a dedicated workspace, seamless Wi-Fi, the perfect shower experience to refresh and a hearty breakfast or a ZingToGo to revive you before the start of your day!

18 Hearty breakfast buffet ZingToGo - healthy takeaway breakfast Quiet rooms Crisp and clean sheets Blackout blinds Wi-Fi Ginger flavoured in-room tea and coffee service Ladies Amenity for that pampering touch The perfect shower experience

19 Let s face it! It s a social world and we re always by your side by connecting you at multiple levels. Connect with fellow travellers and each other in our communal lobby spaces designed to unwind and relax. Connect seamlessly to high-speed Wi-Fi throughout the hotel, whilst you discover the local region through food, languages and culture!

20 Connect&Meet Community tables or zones are great to facilitate meetings and get togethers Connect&Surf Seamless Wi-Fi will always keep you connected ConnectLocal We connect you with the best of the local region

21 Good wholesome and fresh food is an integral part of any stay experience. We recognize your need to indulge in familiar flavours whilst discovering regional delights plated to allow you explore local flare without having to wander. At Ginger Hotels, we give you the opportunity to do both by offering a dining experience defined by consistency of taste, quality ingredients and international and regional flavours!

22 Regional Menus Seamless Wi-Fi will always keep you connected Square Meal Signature Dishes Consistent, familiar, comfort cuisine, everywhere Cutting Chai We connect you with the best of the local region

23 Connect with us if your happiness meter is low and not only will we be more than pleased to assist you, we promise to make you happy within 15 minutes! 23

24 Always by your side, Ginger Hotels ensures that you always have a happy, efficient and time maximizing experience!

25 SENSORIAL EXPERIENCES Apart from the new tangible services, Ginger Hotels now offer sensorial elements that you will love and associate with!

26 Ginger Aroma Coke Studio Music Regional Greetings Ginger Fabric SENSORIAL EXPERIENCES Ginger Shimmy Guest Recognition Coffee & Keys

27 MEET WITH US Ginger Hotels feature event and meeting spaces with complete meeting and conference wi-fi and A/V requirements

28 CUSTOMER SPEAK

29 AWARDS & RECOGNITION 67% of our hotels are now in the Top Ten list of hotels in their respective cities. Ginger Hotels is honoured to receive the Certificate of Excellence for 2017 by TripAdvisor for 11 hotels Pan- India.

30 Click CORPORATE To Edit Master SOCIAL Title RESPONSIBILTY Style 27.7 COMPANY WISE PERFORMANCE FY17, Top 15* (Volunteering hours per Capita) GROUP LEVEL: 1.7 Hours per capita Employee Strength* Ginger THDC Chemicals Trent Metaliks TPDDL JUSCO ISWP mjunction JLR TSPDL SpongeIron Rallis Starbucks TCS THDC Tata Housing & Development Corp. TPDDL Tata Power Delhi Distribution Ltd. ISWP Indian Steel & Wire Products TSPDL Tata Steel Processing & Distribution Ltd. Companies with employee strength greater than 100 have been considered for the purpose of this chart

31 OUR LEADERSHIP TEAM With over 120 years of expert leadership and deep hospitality knowledge the leadership team of Ginger Hotels is geared to ensure success for its customers and stakeholders, alike. DEEPIKA RAO Managing Director & Chief Executive Officer TARUN SATHYA LAKHANPAL Chief Revenue Officer NIKHIL SHARMA Chief Operating Officer MAHESH MAKHIJA Chief Financial Officer SHIVDAS T Head Information Systems & Technology AJIT DIAS Head Human Resources

32 CONNECT WITH US! It s time to add a bit of spice to your business. Reach out to us at alliances@gingerhotels.com Nikhil.Sharma@Gingerhotels.com GINGERHOTELS.COM

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