Group Information Profile

Transcription

1 Group Information Profile A unique fusion of Swiss hospitality professionalism and Asian passion and service swiss-belhotel.com 1 December 2016 version 128

2 IMPORTANT: The Group Information Profile is to provide corporate, management and services information in respect of Swiss-Belhotel International. The information in this document is private and confidential and may not be copied or circulated without the written approval of Swiss-Belhotel International Limited. Corporate Head Office Swiss-Belhotel International Unit 904, 9/F AXA Centre Gloucester Road Wanchai, Hong Kong Telephone: (852) Facsimile: (852) swiss-belhotel.com cover: The faces of Passion and Professionalism. The globe consists of photos of Swiss-Belhotel International staff our precious assets. December 2016 version 128 2

3 CONTACT ADDRESSES CORPORATE & GROUP OFFICES Corporate Office - hong kong Swiss-Belhotel International Unit 904, 9/F AXA Centre, Gloucester Road Wanchai, Hong Kong Tel: (852) Fax: (852) sbihk@swiss-belhotel.com GROUP OFFICE - jakarta, indonesia global SALES MARKETING & Communication E-COMMERCE & INFORMATION TECHNOLOGY HUMAN RESOURCES & LEARNING DEVELOPMENT Swiss-Belhotel International The Blugreen Boutique Office, Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88 Puri Kembangan, Kembangan Utara Jakarta Barat 11610, Tel: (62-21) Fax: (62-21) , SALES, MARKETING, OPERATIONS and DEVELOPMENT OFFICES China Swiss-Belhotel International Room 15A 15/F, Huadu Mansion, No.838 ZhangYang Road, Pudong District Shanghai , China Tel: (86 21) Fax: (86 21) sbicn@swiss-belhotel.com & Malaysia Swiss-Belhotel International The Blugreen Boutique Office, Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88 Puri Kembangan, Kembangan Utara Jakarta Barat 11610, Tel: (62 21) , sbiid@swiss-belhotel.com BALI SALES OFFICE Swiss-Belhotel International Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, rso-bali@swiss-belhotel.com Australia Swiss-Belhotel International c/o The York by Swiss-Belhotel 5 York Street Sydney, NSW Australia 2000 Tel: (61 2) Fax: (61 2) sbiau@swiss-belhotel.com Vietnam Swiss-Belhotel International Suite 205, 2nd Floor., National Cinema Centre No. 87 Lang Ha Street, Ba Dinh District, Hanoi, Vietnam Tel: (84 4) Fax : (84 4) sbivn@swiss-belhotel.com Middle East Swiss-Belhotel International 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com New Zealand Swiss-Belhotel International 14 Combes Road, P.O. Box Remuera, Auckland, New Zealand Tel: (649) Fax: (649) sbinz@swiss-belhotel.com EUROPE Swiss-Belhotel International 8th Floor. Office No 9 Aiolou & 1 Lycourgou Street Athens, Greece Tel: (30) Fax:(30) sbieu@swiss-belhotel.com General Sales Agent (GSA) India Swiss-Belhotel International c/o Global Destinations, Neelam Building, 1st Floor, 1st Lane Hindu Colony, Dadat (East), Mumbai, India Tel: pranavkapadia@globaldestinations.in 3

4 table of contents Section A: Philosophy & Services Philosophy...1 Professional Services...2 Group Vision Group Mission...3 Core Values, Key Strengths & The Essence...4 Swiss-Belhotel International Brand Creation...5 Development...7 The Brands...8 Development - Swiss-Belhotel International...10 Development - Zest Hotels International...11 Statistics...12 Awards...13 Sales, Marketing and Reservation Services...16 Corporate Housekeeping Support and Services...21 Loyalty Programmes...22 Pre-Opening Technical Service...23 Operational Management Services...24 Agreements...25 The Value We Bring...26 Section B: Corporate The Leadership Team...29 Swiss-Belhotel International Holdings Limited...30 Swiss-Belhotel International Group Global Management Structure...31 Management Hubs...32 Group Executives...33 Hong Kong Corporate Head Office...41 Group - Legal, Finance, Business Development & Audit...42 Group - Human Resources & Learning Development...43 Group - Marketing and Communication...44 Group - Global Sales...45 Group - Information Technology & E-Commerce...46 Group - Technical Services & Projects Support Cluster...47 China Operations & Development...48 Malaysia & Philippines Operations & Development...49 Operations & Development...50 Vietnam Operations & Development...54 The Middle East Operations & Development...55 Australia Operations & Development...56 New Zealand Operations & Development...57 Europe Operations & Development...58 Zest Hotels International...59 Section C: Operations List of Hotels & Resorts...59 China...64 Vietnam...68 Philippines...70 Malaysia Australia New Zealand Bahrain Oman Iraq Qatar United Arab Emirates Saudi Arabia Bulgaria Georgia Turkey

5 A Culture of Passion Section A: Philosophy & Services Philosophy... 1 Professional Services... 2 Group Vision Group Mission... 3 Core Values, Key Strengths & The Essence... 4 Swiss-Belhotel International Brand Creation... 5 Development... 7 The Brands... 8 Development - Swiss-Belhotel International Development - Zest Hotels International Statistics Awards Sales, Marketing and Reservation Services Corporate Housekeeping Support and Services Loyalty Programmes Pre-Opening Technical Service Operational Management Services Agreements The Value We Bring

6 A Winning Partnership Philosophy 6

7 philosophy Swiss-Belhotel International... Passion and Professionalism Swiss-Belhotel International offers highly professional management services in all aspects of hotel, resort, serviced residences, condotel and property management operations. Since the establishment of Swiss-Belhotel International in 1987, the group has expanded rapidly throughout Asia and the Middle East. Commencing operations in mainland China, Swiss-Belhotel International has expanded into, Malaysia, Philippines, Australia, Vietnam and the Middle East. One of the fastest growing hotel and hospitality management Groups, Swiss-Belhotel International is committed to substantially increasing its property portfolio to over 250 properties by This aggressive expansion policy is supported by the Passion and Professionalism at every level of Swiss-Belhotel International and is deeply rooted in the Group s commitment to offering competitive accommodation and conveniently located hotels and resorts for business and leisure travellers. Each of Swiss-Belhotel International s properties offers its own unique combination of international quality standards combined with local hospitality and excellent value. Swiss-Belhotel International is unique compared to many international hotel management companies, with the philosophy of actively consulting and working with the property owners and investors. An increasing number of owners wish to be informed on the day-to-day operations. This has tended to be discouraged by international hotel management companies, whose policy is often to stamp their own particular brand of management and marketing on the operation, free from outside owner or investor involvement. While the standard hotel management contract that is regularly used in the industry may provide the owning company with an independent management structure, it does not necessarily encourage owners, management and hotel personnel to become first-class professionals by working together as complementary management and investment teams. The ultimate Swiss-Belhotel International philosophy is to build a partnership with the property owner and investor so that their objectives and goals are achieved and the success and growth of the operation and Swiss-Belhotel International is ensured. 1

8 professional services Comprising many industry specialists, Swiss-Belhotel International is able to offer management services in all aspects of hotel, resort, serviced residences, condotel and property management. Project Development Management Technical Services Swiss-Belhotel International can manage the coordination and implementation of technical and design activities during property development and pre-opening phases. Hotel Management As an international hotel management company, Swiss-Belhotel International provides technical and operational management services including marketing and sales programmes, financial, public relations from the development and pre-opening stages to full management and operation of individual properties. Marketing Services Swiss-Belhotel International manages the planning, implementation and supervision of marketing activities, including reservations, public relations, advertising, collateral production and market research as well as corporate branding identity for individual properties. Sales Support Swiss-Belhotel International manages the planning, supervision and implementation of worldwide sales activities, such as appointing General Sales Agents, attending trade shows/conferences, recruiting staff and monitoring sales results. Sales Representation Swiss-Belhotel International provides sales representation which involves sales executives carrying out sales calls on travel agencies, corporate accounts and airlines directly representing the operation. This involves close communication and involvement with each operation. Reservation Services Swiss-Belhotel International provides reservation services and systems. Financial Services Swiss-Belhotel International will provide such financial services as financial projections, accounting systems and controls, internal audits, data processing and computerisation, cash flow management and purchasing systems and controls. Hotel Auditing Swiss-Belhotel International can provide a complete Hotel Audit of all operational departments in a hotel, including review of implemented policies and procedures. This is a special service involving separately quoted fee. Engineering & Technical Services Swiss-Belhotel International provides review services on Maintenance & Engineering for properties in operation, including establishing energy systems, and M&E recommendations for properties under construction. Education, Training & Learning Development Comprehensive training systems and manuals are available and training and learning development personnel are available to develop human resources and learning development. Housekeeping Training and Development Services Third party experts are retained on a Group basis who provide detailed services in respect of housekeeping management and operations and are specifically focused on Swiss-Belhotel International culture and procedures. 2

9 group vision group mission Swiss-Belhotel International... a Partnership Solution to maximise owners returns and realise their investment expectations Our Vision To be a leading international hotel and hospitality management group with a global reputation for commitment to management and service excellence, and where our Passion and Professionalism is the essence of the Swiss-Belhotel International brand. Our Mission Becoming a field leader in the international hotel management with our unique fusion of Swiss hospitality and professionalism and Asian passion and service. Our Ten Commitments 1. Excel through Passion and Professionalism 2. Exceed the expectations of our Guests, Owners and Staff 3. Understand and contribute to the country, the culture and the environment within which we operate and manage our social and community responsibility 4. Be economically creative and progressive 5. Be environmentally responsible 6. Be an innovative, committed and employee empowered management company 7. Be part of and contribute to an economically and environmentally sustainable global community 8. To respect cultures and differences 9. To deliver safety, security, and service 10. To reflect a heart and a soul through Passion and Professionalism Each hotel operation develops its own mission statement as an extension and reinforcement of the Group Vision and Mission, and Group Mission Statement. 3

10 core values - key strengths THE ESSENCE Swiss-Belhotel International Committed to excellence in management services Core Values - Key Strength Passion & Professionalism An international hotel management company with Eurasian culture combining the heritage and professionalism of Swiss hospitality with the passion and service of Asia. Truly Eurasian identity Exceeding Expectations To exceed the expectations of all stakeholders - developers, owners, staff, guests Multi-Domestic Network To act glocally through the creation of locally focused management hubs with international network Transparency / Strong Communication / Accessibility Clear and transparent communication and reporting to all stakeholders developers; owners; staff; guests. Transparent management policy. Affordability and Value To match the product value with the market expectations Local Cultural Appreciation Development of local staff Support development of local expertise Working in domestic market Local cultural values coupled with international standards Community and social responsibility Environmental / Sustainable Focus Aiming to achieve green globe status in results as well as in procedures. Partnership We do not operate unilaterally, but work in partnership with all stakeholders (developers, owners, staff, customers). We do not replace, we partner. The Essence The essence of Swiss-Belhotel International is a complete experience derived from the skill and sensibility of many and blended to enfold the individual in calm capability. Quality Swiss-Belhotel International embraces qualities and values that are quintessentially Swiss - and our hotels deliver on this promise in some of the most exotic and chaotic locations in the world. Hospitality Swiss-Belhotel International is warm and welcoming. A spirit of homeliness, a feeling of appropriate familiarity and friendliness. Knowing you re surrounded by people who truly care. Simplicity No matter where you ve travelled from, you will treasure the simple pleasures, the smart practicality calm capability and all those little touches that Swiss-Belhotel International delivers everyday. Discretion Your privacy is appreciated and guarded with the utmost respect and confidentiality. It s the Swiss-Belhotel International way of doing things. Safety Swiss-Belhotel International means you are in a safe environment, ever dependable and always secure - allowing you to fully enjoy your stay, to experience the wonder of your destination or conduct your business with confidence. Wellness At Swiss-Belhotel International you will be able to rejuvenate, relax and replenish after exploring, partying, shopping or simply doing business in exciting and different destinations. Efficiency At every level of our business we look after every level of yours. Staying with us is easy because we take care of all the detail. This is the essence of Swiss-Belhotel International 4

11 swiss-belhotel international brand creation The Swiss-Belhotel International logo was created to symbolise Professionalism, Passion, Commitment and Service Excellence Branding is a critical element in the culture, market positioning and international recognition of a hotel. Swiss Belhotel Logo Colours reflects our founder s heritage and the connection with the Swiss hotel industry, one of the leading countries in the world in respect of hotel management and hospitality. Swiss-Belhotel International bases its management philosophy on the Swiss hospitality approach of total commitment to professionalism and service excellence. means beautiful hotel. Our goal is to create a hotel as a beautiful and serene environment. was created to reflect the S of Swiss, the B of Belhotel Red for the symbol was specifically chosen because red is seen as a traditional Asian and international colour representing success, prosperity, happiness, professionalism, commitment and service. Red and white were specifically chosen being the national colours of Switzerland. A unique fusion of Swiss hospitality professionalism and Asian passion and service 5

12 Believe you can fly 6

13 HISTORICAL DEVELOPMENT management hubs GROUP Hong Kong - Corporate Head Office - Global Sales & Marketing Office (Jakarta), REGIONAL China - Operations & Development Office (Shanghai) Vietnam - Operations & Development Office (Hanoi) Operations & Development Office (Jakarta) Sales & Marketing Office (Jakarta) Sales & Marketing Office (Bali) The Middle East Operations & Development Office (Dubai) Sales & Marketing Office (Dubai) Europe - Operations & Development (Athens) Australia - Operations & Develpment Office (Sydney) - Sales & Marketing Office (Sydney) New Zealand - Operations & Development Office (Auckland) - Sales & Marketing Office (Auckland) Expansion History 1987 Swiss-Belhotel International founded in Hong Kong and established in China 1990 Expansion into and Malaysia 1994 Expansion into Vietnam 1995 Expansion into the Philippines 2002 Regional Office established 2004 Regional Office Vietnam established 2005 Expansion into Australia & Regional Office Australia established 2006 Expansion into The Middle East & Regional Office The Middle East established 2010 China Regional Office established 2011 New Zealand Regional Office established 2013 Expansion into New Zealand 2014 Zest Hotels launched 2015 First Zest Hotel opened 2015 Europe Regional Office established 2015 Expansion into Turkey and Bulgaria 7

14 the brands swiss-belhotel international Corporate Group Brand Corporate branding in the hotel operations and collaterals to reinforce the global hotel management Grand Swiss-Belhotel Upscale 5-star classification Located in major urban or resort destinations Individualised and adapted to the local environment Unique, impressive and iconic architecture Opulent interior design and furnishings State-of-the-art technology and sophisticated recreational facilities Environmentally sensitive A personal and simplified luxury experience Grand Swiss-Belresort Upscale 5-star classification Convenient location in primary, secondary and tertiary cities Architectural design combining modern and local aesthetics Opulent interior design and furnishings State-of-the-art technology and sophisticated recreational facilities Well appointed recreational facilities Environmentally sensitive Comfort and security Swiss-Belhotel Midscale 4-star classification Convenient location in primary, secondary and tertiary cities Architectural design combining modern and local aesthetics Contemporary interior design and furnishings Latest technology Well appointed recreational facilities Environmentally sensitive Comfort and security Swiss-Belresort Midscale Resort 4-star classification Convenient location in primary, secondary and tertiary cities Architectural design combining modern and local aesthetics Contemporary interior design and furnishings Latest technology Well appointed recreational facilities Environmentally sensitive Comfort and security Upscale Located in major urban destinations Stylishly furnished and adequately equipped Environmentally sensitive 24-hour personalized service Thoughtful spaces for both working and living Midscale and upscale serviced villas Swiss-Belresidences Serviced Residences Managed on a fully-serviced basis Located in primary, secondary and tertiary cities Architectural design combining contemporary and local aesthetics Contemporary functional interior design and furnishings Latest technology Limited but well appointed food & beverage and recreational facilities Residential Ambience Economy 3-star classification Convenient location in primary, secondary and tertiary cities Contemporary style architecture Contemporary interior design and furnishings Appropriate technology Limited recreational facilities Environmentally sensitive A practical hotel accommodation alternative for the fast moving frequent traveler Budget 2-star classification Modern and minimalist Convenient location Provide international standard services Appropriate technology Limited recreational facilities Environmentally sensitive Inexpensive, comfortable and secure 3-4-star classification rooms Modern and unique interior design and furnishing 2-star classification Budget residences 8

15 the brands Zest Hotels international Corporate Group Brand Budget Modern/Specific 2-star classification Conversions or new build The boutique brand of Zest Flexibility in type of facilities (Spa, type restaurant, pool, nightclub), depending on locality / market opportunities. This brands surprises, makes you want to pick your next destination based on the availability of a Zest Plus, makes you an ambassador for life Highly design driven, connecting with local influences through F&B, entertainment and storytelling A destination for both travellers and locals Budget Modern/Specific 2-star classification Modern & mobile style Totally defined with no deviation Property design, interior decor, colour specific Appropriate technology Limited recreational facilities Environmentally sensitive Inexpensive, comfortable and secure Budget Modern/Specific 2-star classification Conversions or new build The alternative for traditional hostels Amazingly designed communal spaces Squeaky clean communal bathrooms Private minimalistic rooms * Zest Hotels is operated through Zest Hotels International Limited a fully owned subsidiary of Swiss-Belhotel International Limited. 9

16 development - swiss-belhotel international Hong Kong China Vietnam Philippines Malaysia Bahrain Egypt Iraq Oman Qatar Saudi Arabia United Arab Emirates Australia New Zealand Bulgaria Turkey Georgia Greece 10

17 development - zest hotels international Batam Belitung Jakarta Bogor Bandung Surabaya Yogyakarta Zest Hotels Bali Ambon 11

18 group statistics Growth hotels and projects in 17 countries: Hotels 74 11,798 rooms Projects 66 12,012 rooms Total: ,810 rooms Expansion Goals: 150 Hotels / 30,000 rooms by Hotels / 40,000 rooms by Hotels / 50,000 rooms by

19 awards Gavin M. Faull s Recognitions Date Award Given by Reason Other Info 2009 The National Tourism Legends Award Tourism Training Australia Outstanding leadership contributions to the future development of tourism and hospitality training across the nation Given to senior leaders in the tourism in the tourism and hospitality in NSW, Australia 2011 HM Awards - Hall of Fame HM Magazine The 2011 HM Awards Hall of Fame recognised for the dedication and influence in the hospitality industry in Australia Entrepreneur of the Year Awards Finalist Ernst & Young 2014 Ballance Farm Awards 2015 New Zealand Local Hero in 2015 Kiwi Bank Group/Regional/Hotel Recognitions Date Award Received by Group/Region/Hotel Given by Reason Other Info Gold Award for Rate Flexibilty and Outstanding Guest Comments 100 Club Swiss-Belhotel International First Place - Bakurebe Culinary Team Event Muri Award Food Hygiene A Class Unit Leading Hotels in Hefei GM National Four-Star Status RMB200,000 Hotel and Lodging Standard of Excellence 2nd Place - East Kalimantan Traditional Food Competition 2nd Best Business Hotel in Changchun Overall Champion Hefei Hotel Skill Competition Bronze Award - Terrine/ Pate Category DOS Swiss-Belhotel Plaza Kuwait Group Award Swiss-Belhotel Maleosan Manado Hotel Ciputra Semarang Swiss-Belhotel Changchun Swiss-Belhotel Hualun Hefei Swiss-Belhotel Hualun Hefei Fastbooking Asia Swiss-Belhotel International Executive Chef Swiss-Belhotel Borneo Samarinda Swiss-Belhotel Changchun Swiss-Belhotel Hualun Hefei Expedia Hotels Magazine Chicago USA n Chefs Association Changchun Government and Changchun Board of Health City Government Hefei Tourism Bureau and Hefei City Treasury Web Marketing Association Provincial Governor Business Travellers Awards City Tourism Bureau Chef de Partie Swiss-Belhotel Doha DIYAFA 2009 For dedication and consistency in holding an interactive Sahur radio talk show since 2005 Swiss-Belhotel Changchun received same citation in 2006 In recognition of hotel's major contribution to the success of Central China Expo 2009 For consistently showing remarkable hospitality in Hefei since hotel opened in 2005 For outstanding achievement in web development The 4th Central China Expo was held on April 2009 with more than 20,000 visitors. SBHH hosted the Italian and Japanese delegates and major national corporations 13

20 awards Date Award Received by Group/Region/Hotel Given by Reason Other Info 2010 Reclassification from 3-star to 4-star hotel 's Leading Global Hotel Chain Ciputra Group Innovative Award 2010 Best Hotel on Female Employment Builder Swiss-Belhotel International Swiss-Belhotel Borneo Samarinda Group Award Hotel Ciputra Jakarta Ciputra Group Swiss-Belhotel Borneo Samarinda Travel & Tourism Award For implementation of Four Houses Program Samarinda Labor Department 2011 Certificate of Competence Most Favourite 4-Star Hotel 1st Prize - Best Local Dish Honorary Credentials for Excellent Service and Chinese Cuisine Cooking Bronze Medal - Pastry Chocolate Show Silver Medal - Beef and Potato Challenge Reclassification from 3-star to 4-star hotel JIHA Employee of the Year 2011 Bronze-Creative Table Set-Up Bronze-Styrofoam & Butter Show Piece Non Smoking Area Management Award s Leading Global Hotel Chain Swiss-Belhotel International Narko Adiel Sukma Dian Ayu Anggraini Eka, Lala & Rusdie Paturrochman Hotel Ciputra Jakarta Swiss-Belhotel International Swiss-Belhotel Borneo Samarinda Group award Swiss-Belhotel Hefei Swiss-Belhotel Mangga Besar National Board Certification and n Hotel & Restaurant Association Department of Culture and Tourism Salon Culinnaire 2011 Swiss-Belhotel Tarakan Hotel Ciputra Jakarta Jakarta International Hotels Association Hotel Ciputra Jakarta Food & Hotel 2011 Hotel Award Group Award Jakarta Regional Environmental Department Travel & Tourism Award The Leading City Hotel - Semarang Hotel Ciputra Semarang Hotel Award Travel & Tourism Award HM Awards - Hall of Fame National Green Hotel Award Leader in Global Chain Hotel Entrepreneur of the Year Awards Finalist s Leading Global Hotel Chain Gavin M. Faull HM Magazine The 2011 HM Awards Hall of Fame recognised for the dedication and influence in the hospitality industry in Australia. Grand Swiss- Belhotel Medan Emmanuel Guillard Hotel Award Individual Award Ministry of Tourism and Creative Economy of the Republic of Travel Business Leader Award Gavin Faull Individual Award Ernst & Young Swiss-Belhotel International Hotel Excellence Award Swiss-Belhotel Maleosan Manado 100 Club Swiss-Belhotel International s Leading Swiss-Belhotel Global Hotel Chain International Group Award Group Award Group Award Travel & Tourism Award Manado City Mayor Hotels Magazine Chicago USA Travel & Tourism Award Grand Swiss-Belhotel Medan is recognised as the 5-star hotel in Medan that is implementing green environment and sustainable development 14

21 awards Date Award Received by Group/Region/Hotel Given by Reason Other Info 2014 Top 5 in PIPELINE - TOP 10 OPERATORS: GROWTH Swiss-Belhotel International Group Award HVS Asia-Pacific Operator Guide 2014 Top 7 - TOP 10 Swiss-Belhotel OPERATORS: PIPELINE International BY NUMBER OF ROOMS Group Award HVS Asia-Pacific Operator Guide 2014 Best Hotel Swiss-Belhotel Harbour Bay Hotel Award Batam Tourism Award 2014 s Leading Global Hotel Chain Swiss-Belhotel International Group Award Travel & Tourism Award Leading New MICE Venue SKA Co Ex/ Swiss-Belinn SKA Pekanbaru Hotel Award Travel & Tourism Award 2015 Imam Firdaus, Second Winner, Silver Medal for Individual Chef Challenge (Seafood) Swiss-Belinn Airport Hotel Award SIALINTERFOOD Exhibition & Cooking Competition Eko Respito, Second Winner, Silver Medal for n Ritztaffel Menu s Leading Airport Hotel Zest Hotel Airport Hotel Award ITTA 2015/2016 s Leading Global Hotel Chain Swiss-Belhotel International Group Award ITTA 2015/2016 Best 4-Star Hotel Swiss-Belhotel Seef, Bahrain Hotel Award Food and Travel Magazine and Ministry of Tourism - Bahrain 2016 Best in Class for Travel/Tourism and Hotel/Resort Category swiss-belhotel. com Group Award Interactive Media Awards Top Property Awards Hotel Ciputra Semarang Hotel Award Top Property Awards Top Property Awards Hotel Ciputra World Surabaya Top Property Awards Top Property Awards Swiss-Belinn Airport Jakarta Top Property Awards Best 4-Star Hotel Swiss-Belhotel Seef, Bahrain Hotel Award 2016 Food and Travel GCC Tourism Awards Bali Leading New Resort Swiss-Belresort Watu Jimbar Hotel Award Bali Tourism Awards 2016/2017 Bali Leading 4-star Hotel Swiss-Belhotel Tuban Hotel Award Bali Tourism Awards 2016/2017 Best Leading Airport Hotel Swiss-Belhotel Airport, Jakarta Hotel Award ITTA 2016/

22 sales, marketing and reservation services Sales Representation Marketing & Reservation Services Worldwide Reservation System Chain Code: YX Revenue Generation 1. Strategise a. Define business and identify business opportunities 2. Enhance sales productivity and marketing effectiveness a. Market and customer segmentation b. Profile, grade and classify accounts into tiers c. Performance measurement and incentive program 3. Improve distribution channel effectiveness 4. Execute key account strategies to increase share and loyalty a. To develop account specific strategies to address and resolve customer critical business issues 5. Regional Sales and Marketing offices in Shanghai, Hanoi, Jakarta, Bali, Sydney, New Zealand and Dubai 6. Room inventory available in all revenue generation channels 24/7 7. SBI s loyalty program members will help in occupancy 8. Tie-up with partners for marketing activities 9. Increase networking a. Work with local business associations 10. Direct connect to third parties Revenue Management 1. Monitor changes to market segment activity daily 90 day forecast 2. Manipulate rate structure not lowering the rates 3. Evaluate channel distribution 4. Dynamic packaging 16

23 sales, marketing and reservation services E-Commerce 1. Total Online Distribution Strategy Corporate website Strategic partnership regional players rather than big online travel agencies 2. Destination Web Strategy 3. Rate Pricing Strategy Rate Parity in all channels 4. Hotel Search Engine Strategy 5. Internet Distribution Monitoring 6. Total Marketing Strategy Global Distribution Systems GDS Connections Galileo / Apollo Amadeus WorldSpan Sabre Internet Reservations Linked to Hotel s own homepage or website Loading of confidential rates to maximise the utilisation of booking sources Group Marketing and Sales Services and Support GDS System Cross-Selling Internet Services Trade Fairs Group Brochures Collateral Marketing and Sales Support 17

24 sales, marketing and reservation services Sales & Marketing Offices Swiss-Belhotel International provides the following services in Hong Kong, Shanghai, Hanoi, Jakarta, Bali, Sydney, Auckland, and Dubai: Accepts reservations on behalf of the hotel and communicating confirmation with the hotel and the agent/customer. Promotes the hotel with the public, travel agents, tour wholesalers, incentive houses, associations, airlines, and other sources of hotel and travel related business. Gathers market intelligence on behalf of the hotel in the Territory as requested. Provides assistance to visiting hotel personnel on sales trips to the Territory. Reports on sales activities undertaken on behalf of the hotel, when requested. Performs, if required, such related tasks as listing the hotel in hotel directories, executing direct mailings, communicating and liaising with agents and representatives within or outside the Territory as instructed by the hotel. Encourages tour wholesalers to feature the hotel in their tour programs. Follows up on sales leads provided by the hotel and likewise provide sales leads to the hotel. Solicits bookings for the hotel. Distributes promotional literature of the hotel. Provides up-to-date and comprehensive information on the hotel s rates, facilities and services to the public and potential sources of business 18 18

25 sales, marketing and reservation services Distribution Management 19

26 sales, marketing and reservation services Strategic Partners Affiliates Reputation Management Tool 20

27 corporate housekeeping support and services Swiss-Belhotel International has retained Lycette & Associates a consulting and training company dedicated to the improvement and maintenance of standards of performance of hotel housekeeping operations. The Lycette & Associates enhance the reputation and increase the profitability of our Hotels. Housekeeping Business Development and Systems Review 5 day review of each Hotel 3 days initial visit with a follow up of 2 days within 6 months. Ensure SBI policies and procedures are in place and being followed, including manuals. Efficiency review to look at cost control and cost savings including labour costs and housekeeping scheduling. Development of best practices and performance measurement tools. Coaching, mentoring & succession planning for Housekeeping Managers. A full report on action and recommendations with savings estimates. Improving standards to improve guest satisfaction. Training related for the above, including ensuring hotel HR and Training has training systems and procedures in place. A follow up visit within six months. Regular communication with the operation through the VP and GM on any issues or problems that the Executive Housekeeper wishes to refer. Openings and Pre-openings Assist with the setting up of the housekeeping operations at the pre-opening phase or complete a full hotel opening. Preparation of manuals, policies and procedures, establishment of standards and training to the following areas: Rooms and Public Areas, Procurement, Labour, Housekeeping, Operations, Laundry, Linen Room and Uniform Room, and Project Handover. Training and Development Courses and Workshops External Development Programme for Housekeeping Managers. Coaching Skills for Housekeeping Supervisors and Managers. Training Programme for Room Attendants. Room Quality Assurance Programme for Housekeeping Managers. Financial Management for Housekeepers. 21

28 loyalty programmes With the Swiss-Belhotel Executive Card (SBEC) you can look forward to a whole host of savings and VIP services in Swiss-Belhotel International Hotels and Resorts. All properties offer a unique combination of uncompromising quality, convenient location and dedication to providing value. Great benefits especially dedicated to offering you affordable accommodation, dining and entertainment. sbec@swiss-belhotel.com Oman Air is the National Airline of the Sultanate of Oman. Oman Air flies from Muscat to more than 25 key cities throughout the Arabian Gulf, the Middle-East, Europe, the Far East and the Indian Subcontinent, including ten destinations in India, and the domestic destinations of Salalah and Khasab. Oman Air s Sindbad Frequent Flyer Programme offers unmatched recognition, faster rewards and better benefits to make your experience with Oman Air distinctly gratifying. GarudaMiles members earn and redeem their miles at participating Swiss-Belhotel International properties in. Garuda is the flag carrier of and serves as a full service airline. Garuda currently operates 82 aircrafts and serves 33 domestic and 18 international destinations in Asia (Regional Southeast Asia, Middle East, China, Japan and South Korea), Australia, and Europe (The Netherlands).With GarudaMiles, rest assured that every journey is a rewarding experience. AirAsia BIG members can earn points for every stay at any participating Swiss-Belhotel International properties in. 22

29 pre-opening technical services OPERATION / PROJECT ORGANISATION COMMUNICATION AND SERVICE STRUCTURE CO-ORDINATOR/PROJECT MANAGER SWISS-BELHOTEL INTERNATIONAL - Project Assessment & Positioning - Mission Statement - Rating System Checklist TECHNICAL MARKETING & SALES OPERATIONAL - Overall Concept - Review Specification - Construction Progress - Site Meetings - Preliminary and Final Drawing - Final Punch Lists and Critical Path - Furniture, Fixtures and Equipment List - Marketing and Sales Action Plan - Preparation of Marketing Launch Programme - Public Relations Activities - Establish and Recommend Corporate Identity - Advertising Services - Reservations and Representative Services - Operational Procedures - Manning Guide & Recruitment - Training - Pre-opening Budget - Financial Budget Years Forecast - Account Services - Maintenance Services - Purchasing Services SWISS-BELHOTEL INTERNATIONAL 23

30 operational management services OPERATION / PROJECT EXECUTIVE COMMITTEE GENERAL MANAGER - EXCO Meeting (Monthly) - Department Heads Meeting (Weekly) TECHNICAL MARKETING & SALES OPERATIONAL - Reporting and Review - Preventive Maintenance - Physical Plants Operation - Energy Conservation - Sales & Marketing Meeting - Marketing and Sales Plan - Public Relations - Media Plan - Promotion Activities - GM s Monthly Report - Operational Review - Personnel Administration - Monthly Financial Reports - Credit Control SWISS-BELHOTEL INTERNATIONAL COMMITMENT SWISS-BELHOTEL INTERNATIONAL SALES & MARKETING 24

31 agreements Swiss-Belhotel International professional services are covered by the following agreements: A. Pre-Opening/Technical Service Agreement Project Management & Coordination Marketing Services Sales Support Financial Services Engineering Services B. Operational Management Agreement Management Marketing Services Sales Support Financial Services Hotel Auditing Engineering Service Sales Support Reservation Services Sales Representation C. Specific Assignments Financial Services Hotel Auditing Engineering Services Training and Learning Development Housekeeping 25

32 The Value We Bring Swiss-Belhotel International has an extraordinary depth of experience at a local and international level and will provide you with the complete suite of hotel management services. Technical Systems We will assist you with the development process for new hotels and support you through the refurbishment process where required. We will work with you through the design and specification process - ensuring that the investment you make is relevant to the brand and market the hotel will operate in. Management System From pre-opening management support to recruitment of the pre-opening team; implementation of operating systems; development of the food and beverage concepts, and the preparation of the marketing and launch strategy - we will assist you through the entire process from conception to opening. Sales Swiss-Belhotel International branding, marketing collateral, sales promotion, and on-line distribution systems - combined with our strong international reputation - will put the air you need under your wings to help your business fly free. As part of Swiss-Belhotel International, your property will benefit from: E-Commerce Swiss-Belhotel International s strong connection to the global marketplace through the Swiss-Belhotel International website, associated reservations system, booking engine and e-commerce platform - allowing online travel agents and consumers to book your Swiss-Belhotel through a seamless process underpinned by state of the art technology. Sales Representation Your property will also be promoted through Swiss-Belhotel International brand exposure at major international trade shows and events across your region and globally. 26

33 The Value We Bring Customer Loyalty Rewards Program Your hotel will benefit from participation in the Swiss-Belhotel Rewards Program and the Swiss-Belhotel Executive Program - CRM programs which resonate globally but are locally relevant to our customers. You will also benefit from Swiss-Belhotel International s Global Third Party Relationship Programs with some of the world s leading airlines, card companies and other similar organisations. Learning Development And Training Your staff will be proud to be seen at work at Swiss-Belhotel International. Their professional development will be advanced, and enhanced through the Swiss-Belhotel International system, developed around our unique philosophy. We also develop local staff through locally relevant programs to enable them to develop and grow their careers within the hotel and ultimately throughout the Swiss-Belhotel International network. Technology We will recommend technology systems which are cost effective and relevant to your hotel from the PMS s, POS and accounting and financial systems. Financial Services We will provide financial services including financial projections, accounting systems and controls, internal audits, data processing and computerization, cash flow management and purchasing systems and controls. Performance Auditing Our hotel auditing system will provide a complete audit of all your operational departments, including a review of implemented policies and procedures. Maintenance And Engineering We will also provide full analysis and recommendations on maintenance and engineering for properties in operation, including established energy systems, and technical recommendations for properties under construction. 27

34 A Culture of Professionalism Section B: Corporate The Team Swiss-Belhotel International Holdings Limited Swiss-Belhotel International Group Global Management Structure Management Hubs Group Executives Hong Kong Corporate Head Office Group - Legal, Finance, Business Development & Audit Group - Human Resources & Learning Development Group - Marketing and Communication Group - Global Sales Group - Information Technology & E-Commerce Group - Technical Services & Projects Support Cluster China Operations & Development Malaysia & Philippines Operations & Development Operations & Development Vietnam Operations & Development The Middle East Operations & Development Australia Operations & Development New Zealand Operations & Development Europe Operations & Development Zest Hotels International

35 The Leadership Team Gordon Coutts - Vice President - Operations & Projects - Philippines,, Malaysia, Central Asia John Lagos - Vice President - Operations and Development - Europe Josef Woelfle Vice President Operations and Development - China/ Group Director - Food and Beverage Ernst Zimmermann - Senior Vice President Jorn Wisselink - Vice President - Operations and Development - Zest Hotels International/ Senior Group Director - Operations & Development - Australia and New Zealand - Swiss- Belhotel International Linie Cortez- Palacio - Senior Vice President - Marketing and Communication Noel Massoud - Vice President - Operations and Development - The Middle East Gloria Llamas - Senior Group Director - Human Resources and Learning Development Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board Emmanuel Guillard - Senior Vice President - Operations and Development -, Malaysia and Vietnam / CEO Zest Hotels International Edward Faull - Senior Group Director - Technical Services & Projects Oliver Faull Senior Group Director - Business Development Assistant Group Financial Controller Gavin M. Faull - Chairman and President James Tam - Executive Vice President Matthew Faull - Senior Vice President - Information Technology and E-Commerce 29

36 Swiss-Belhotel International Holdings Limited corporate executive board Gavin M. Faull Chairman & President Executive Director Suzanne Stanton Legal Counsel Executive Director - Swiss-Belhotel International Australia Pty. Limited James Tam Executive Vice President Executive Director Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board Matthew D. Faull Senior Vice President - Information Technology & e-commerce Executive Director Oliver Faull Senior Group Director - Business Development and Assistant Group Financial Controller Executive Director Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director 30

37 Swiss-Belhotel International GROUP GLOBAL MANAGEMENT STRUCTURE Corporate Governance and Management Chairman/President Directors CFO/Legal/ Administration Group Management & Control Development Operations Technical/Projects Food and Beverages Human Resources and Learning Development IT/E-commerce Finance/Legal/ Administration Sales Marketing/ Communication/ Regional Management & Control Development Operations Technical/Projects Food and Beverages Human Resources and Learning Development IT/E-commerce Finance/Legal/ Administration Sales Marketing/ Communication/ Note: 1. Group : manages and controls philosophy/standards maintains SBI culture controls regional 2. Regional manages and controls the regions 31

38 MANAGEMENT HUBS Athens Europe John Lagos Vice President - Operations and Development - Europe James Tam Executive Vice President Executive Director Jakarta Group Jakarta Group Jakarta Group Linie Cortez-Palacio Senior Vice President - Marketing and Communication Matthew D. Faull Senior Vice President - Information Technology & E-Commerce Executive Director Gloria Llamas Senior Group Director - Human Resources and Learning Development management hubs Gavin M. Faull Chairman & President Executive Director Shanghai China Group Josef Woelfle Vice President- Operations and Developemnts China / Group Director - Food and Beverage Dubai The Middle East Noel Massoud Vice President - Operations & Development The Middle East Malaysia Sydney Jakarta Vietnam Jakarta Group Malaysia Phillipines Central Asia Jakarta Hong Kong Central Asia Hong Kong Group Jorn Wisselink Vice President - Operations and Development - Zest Hotels International/ Senior Group Director - Operations and Development - Australia and New Zealand - Swiss- Belhotel International (Sydney and Jakarta based) Emmanuel Guillard Senior Vice President Operations and Development, Malaysia and Vietnam CEO - Zest Hotels International Gordon Coutts Vice President Operations & Projects Philippines,, Malaysia, Central Asia Page 44 Page 30, 46 Page 43 Ernst R. Zimmermann Senior Vice President Page 48, 49, 54, 58 Page 57 Page 55 Trevor Pun Senior Vice President / Chief Financial Officer Page 32, 56 Page 49, 50, 51, 54 swiss-belhotel.com swiss-belhotel.com Sydney Group Page 41, 48 Page 41, 49, 50, 51 Fritz Gubler Senior Vice President / Advisor to the President Page 30, 41, 42, 48, 49, 54, 55 32

39 group executives Gavin M. Faull JP Chairman and President Executive Director Fellow of the New Zealand Institute of Chartered Accountants (FCA, NZ). Fellow of the Hong Kong Society of Accountants (FCPA). Fellow of Institute of Directors and Certified Director of Institute of Directors. New Zealand Justice of the Peace (J.P.). Member of New Zealand - Friendship Council Business graduate from Victoria University, Wellington, New Zealand (B.C.A.). Chartered Accountant having worked in New Zealand and Hong Kong with international chartered accounting firms. 35 years experience in hotel management and operations, corporate development with The Peninsula Group, Hong Kong; Kingsgate International and Swiss-Belhotel International. Former Chief Executive of Kingsgate International Corporation Limited, a publicly listed hotel owning and management company in Australia and New Zealand including hotels operated by Hyatt International. Director and shareholder of the Mawland Management Group Australia. Director and investor in a number of private agricultural, property, management and consulting companies in Australia and New Zealand. Major shareholder and Managing Director of Faull Farms Limited, an award winning dairy farm consisting of 400 hectares, 1,150 cows operating in North Taranaki, New Zealand. Board Member of Venture Taranaki, New Zealand. Advisory Editorial Board member of GlobalHotelNetwork.com Joined Swiss-Belhotel International in Awarded National Tourism Legends Award by Tourism Training Australia Awarded Hall of Fame - HM Magazine Australia 2012 Ernst & Young s Entrepreneur of the Year Awards Finalist 2014 Taranaki Ballance Farm Environment Awards 2014 Supreme 2014 Taranaki Ballance Farm Environment Awards 2014 Ballance Agri-Nutrients Soil Management Award 2014 Taranaki Ballance Farm Environment Awards 2014 LIC Dairy Farm Award 2014 Taranaki Ballance Farm Environment Awards 2014 Massey University Innovation Award 2014 Taranaki Ballance Farm Environment Awards 2014 PGG Wrightson Land and Life Award 2014 Made a member of the World Class New Zealand Network 2014 Made a Fellow of the New Zealand Institute of Chartered Accountants Awarded by Kiwi Bank as New Zealand Local Hero in

40 group executives James K.C. Tam Executive Vice President Executive Director Hong Kong-born Chartered Engineer who obtained a master s degree from Victoria University, Manchester, England (M.Sc.) Expert knowledge and extensive experience in operational and technical management of hotels. Substantial experience in developing and managing hotels in China since Worked for The Peninsula Group both operational and Group levels. Been involved with a number of openings of new hotels with both The Peninsula Group and Swiss-Belhotel International in the capacity of Project Manager and hotel General Manager. 35 years experience Joined Swiss-Belhotel International in Trevor Pun Senior Vice President Chief Financial Officer Secretary to the Corporate Executive Board Over 18 years experience in financial, auditing and accounting in service and hotel industry. Certified Public Accountant in Hong Kong (CPA). Worked for Pricewaterhouse Coopers, Hong Kong as a Senior Audit Manager for nine years. He has substantial audit and accounting experience with various hotel groups, including Marriott Hotel, Hotel Nikko, Lee Gardens Hotels, Avant Hotels International Limited, and Newton Hotels in Hong Kong. Joined Swiss-Belhotel International in Promoted as Senior Vice President in 2012 Ernst R. Zimmermann Senior Vice President 40 years of business experience in the international hospitality industry particularly in Asia Involved with a Hong Kong based hospitality group and a consultant to an international advisory firm in development and investor relations throughout Greater Asia Holds several advisory positions with companies in New York, Hong Kong and China Was directly involved in the expansion and growth of two of the world s largest brands in China and Asia Joined Swiss-Belhotel International in

41 group executives Gordon Coutts Vice President Operations & Projects Philippines,, Malaysia, Central Asia With 30 years of solid experience in the operations of hotels, resorts and serviced apartments in Australia and Asia (China and Thailand) as a General Manager and Regional Operations Manager Has a strong strategic, analytical and leadership skills which have been recognised by many awards for properties that he has been involved with Active member of international affiliations including Sydney SKAL in Australia, European Chamber of Commerce in Shanghai, Singapore Chamber of Commerce and British Chamber of Commerce in Bangkok Joined Swiss-Belhotel International in Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director Over 12 years of extensive construction and consultancy experiences in New Zealand, Papua New Guinea, Hong Kong and China Holds a Bachelor of Engineering from University of Auckland in New Zealand Assigned in the Engineering Department of Swiss-Belhotel Changchun, China in 2002 Joined Swiss-Belhotel International in

42 group executives Marketing AND Communication Linie Cortez-Palacio Senior Vice President - Marketing & Communication Over 18 years of experience in the hotel and hospitality industry in, Philippines, Myanmar, Cambodia and Vietnam. Extensive experience in sales and marketing. Holds a Bachelor of Science in Commerce from Ateneo de Zamboanga, Philippines. Joined Swiss-Belhotel International in 2006 as the General Manager of Swiss-Belhotel Borneo Samarinda Promoted as Senior Vice President-Marketing, Communication in Human Resources and Learning Development Gloria Llamas Senior Group Director - Human Resources and Learning Development More than 30 years of hospitality industry experience in Philippines and China General Manager of Swiss-Belhotel Lotus Lake, Wuhan, February and promoted as Director of Operations, Wuhan and Changchun, March 2008 General Manager of Swiss-Belhotel Changchun, August 2004 Promoted as Executive Assistant Manager of Swiss-Belhotel Changchun, December 1998 Joined Swiss-Belhotel International as Room Divisions Manager of Swiss-Belhotel Changchun on April 1996 Promoted as Senior Group Director - Human Resources and Learning Development in 2012 Sales Irene Chia Group Director Global Sales & Corporate Consortia Over 20 years of experience in Brand and Marketing Communication, Sales Operations and Customer Relationship Management in international Hotel Chains in Malaysia and Australia Has a significant business network in the Middle East, India, China, South East Asia and Australia markets Holds a Bachelor of Arts Major in Economics History at the University of Wales, Australia and Post-Graduate Diploma in Communication Management at the University of Technology, Sydney, Australia Joined Swiss-Belhotel International in

43 group executives INFORMATION TECHNOLOGY & E-COMMERCE Matthew D. Faull Senior Vice President Information Technology and E-Commerce Executive Director More than 13 years of experience as an Information Technology specialist and has held senior management positions in New Zealand, Japan, Russia and the Philippines. Spent the last 10 years in Japan, Russia and the Philippines as Senior Vice President for ValueCommerce, a subsidiary company of Yahoo Japan, focusing on online marketing, hosting solutions and distribution systems. He studied at Auckland University, New Zealand, where he graduated with Bachelor s Degree in Computer Science. Joined Swiss-Belhotel International in Promoted as Senior Vice President - Information and Technology and E-Commerce in 2015 Steve Woods Group Director - E-Commerce Business Development Over 20 years of extensive experience in senior sales and marketing in leading 4 & 5 star brands in New Zealand, London, Scotland, Hong Kong and Hawaii Holds a Diploma in Interactive & Direct Marketing at Institute of Direct Marketers, Scotland and Certificate in International Business Communication in Rogen International, Auckland Joined Swiss-Belhotel International in 2014 Praveen Anupame Group Director - E-Commerce and Distribution Over 6 years E-Commerce and Digital Marketing experience in the tourism sector Expertise in E-Commerce & Digital Marketing Strategies, Distribution Strategies on Brand. com, OTAs, GDS, META search, Yield Management, Search Engine Optimization, Google AdWords PPC, Display Remarketing, Web Content Management, Affiliate Marketing, Marketing and website analytics. Joined Swiss-Belhotel International in

44 group executives REGIONAL OPERATIONS & DEVELOPMENT OFFICEs China (Shanghai) Josef Woelfle Vice President Operations and Development - China Group Director - Food and Beverage Over 40 years of experience in hotel operations, with a solid expertise in Food and Beverage department, for various 4 and 5-star international chain properties in China, Korea, Thailand, Burma, India,, Lebanon, Switzerland and Germany Was the General Manager of Swiss-Belhotel Changchun, China for over 3 years Was awarded as General Manager of the Year by Swiss-Belhotel International last Joined Swiss-Belhotel International as the General Manager of Swiss-Belhotel Changchun, China in 2009 Promoted as Vice President Operations-China in 2013, Malaysia, Vietnam and the philippines (JAKARTA) Emmanuel Guillard Senior Vice President - Operations and Development, Malaysia and Vietnam CEO, Zest Hotels International - subsidiary of Swiss-Belhotel International Over 25 years experience in the hotel industry, having worked in the Seychelles, Scotland, France, Nigeria, USA, Germany, Gabon and Switzerland. Holds industry qualifications from the French technical hotel school, Brevet de Technician Hotelier. 8 years with Le Meridien International hotel group. Joined Swiss-Belhotel International in 1995 as Executive Assistant Manager, Hotel Ciputra Jakarta and in 1998 promoted to General Manager, Hotel Ciputra Jakarta. Promoted to position of Director of Operations,, Swiss-Belhotel International in March Promoted as Senior Vice President - Operations and Development, Malaysia and Vietnam / CEO, Zest Hotels International in 2012 ZEST HOTELs INTERNATIONAL (sydney) Jorn Wisselink Vice President - Operations and Development - Zest Hotels International/ Senior Group Director - Operations and Development - Australia and New Zealand - Swiss- Belhotel International Over 10 years experience in the hospitality industry Has extensive expertise in change management, food and beverage concepts and new systems approaches having worked in hotels and corporate events management in Europe and Asia. Mr. Wisselink has been a senior lecturer and manager at Saxion University of Applied Sciences and more recently at Stenden University as Corporate Director hotel operations and development in Leeuwarden, the Netherlands. Joined Swiss-Belhotel International in

45 group executives REGIONAL OPERATIONS & DEVELOPMENT OFFICEs Australia (SYDNEY) Fritz Gubler Senior Vice President Advisor to the President His consulting services have been retained to assist Swiss-Belhotel International to meet the challenges of education and training in the hotel industry. Swiss born, graduate of the Ecole Hoteliere de Lausanne Switzerland. Several years of operational experience with Movenpick Group in Switzerland. Over 27 years of hotel management experience in different countries with International City and Resort Hotels in Africa, Middle East and Europe. Co-founder of the prestigious Blue Mountains Hotel School, Sydney, Australia; Australian International Hotel School, Canberra, Australia. Author of The Great, Grand and Famous a book on historical deluxe international hotels and also a number of hospitality related books. Associated with Swiss-Belhotel International since Jorn Wisselink Vice President - Operations and Development - Zest Hotels International/ Senior Group Director - Operations and Development - Australia and New Zealand - Swiss- Belhotel International Over 10 years experience in the hospitality industry Has extensive expertise in change management, food and beverage concepts and new systems approaches having worked in hotels and corporate events management in Europe and Asia. Mr. Wisselink has been a senior lecturer and manager at Saxion University of Applied Sciences and more recently at Stenden University as Corporate Director hotel operations and development in Leeuwarden, the Netherlands. Joined Swiss-Belhotel International in 2015 Suzanne Stanton Legal Counsel Executive Director - Swiss-Belhotel International Australia Pty. Limited Partner for 10 years of Gadens, one of Australia s largest law firms. Consultant to Gadens on property and hospitality law since Legal Counsel of Mawland since Specialises in property development law, particularly hospitality and leasing, and corporate governance and strategy. 39

46 group executives REGIONAL OPERATIONS & DEVELOPMENT OFFICEs NEW ZEALAND (AUCKLAND) Oliver Faull Senior Group Director - Business Development Assistant Group Financial Controller Executive Director New Zealand Chartered Accountant (CA). Hong Kong Certified Public Accountants (CPA). Graduate - Auckland University, New Zealand - Bachelor of Commerce (B.Com); Graduate Diploma of Commerce (International Business) (Grad Dip Com). Over 4 years auditing and technical accounting with global accounting firm, BDO in New Zealand and U.S.A. International experience in London as a Senior Distribution & Mobile Analyst for Europe s leading independent retailer of mobile phones and services, Carphone Warehouse. Skills in management accounting, budgeting, audit, systems and financial analysis. Member of Young Presidents Organization since 2015 Joined Swiss-Belhotel International in 2009 EUROPE (ATHENS) John Lagos Vice President - Operations and Development - Europe Over 40 Years of International Hotel Management Experience, with Southern Pacific Hotels Corporation, ITT Sheraton, Hilton International, Starwood Hotels & Resorts, InterContinental Hotels Group, Fairmont Hotels, Raddison International and Swiss- Belhotel International in Worldwide Experience, staring from Sydney Australia, Hong Kong, Auckland New Zealand, Kauai Hi, Honolulu Hi, New Orleans LA, Los Angeles CA, Singapore, Sochi Russia, Riga Latvia, Dubai & Abu Dhabi UAE, Athens Greece, Viet Nam, Soma Bay Egypt, Oman Muscat, Thessaloniki Greece, Sharm El Sheikh Egypt. Attended East Sydney Technical College & Cornell University Summer School 79. Held General Manager positions in various countries over 20 Years. Previously as Managing Director for a Hotel Company in Sharm El Sheikh, Egypt Re-joined Swiss-Belhotel International as Vice President - Operations & Development - Europe in March 2015 The Middle East (DUBAI) Noel Massoud Vice President - Operations and Development The Middle East Over 30 years of hotel management experience in Africa and The Middle East Graduated with a Diploma in Hotel Management at Carl Dueisberg Geselschaft, Germany Held General Manager position for 5-star international hotels in The Middle East for more than 20 years Former CEO of a local hotel management company in The Middle East Joined Swiss-Belhotel International in

47 Hong Kong CORPORATE HEAD office Gavin M. Faull Chairman & President Executive Director James Tam Executive Vice President Executive Director Ernst R. Zimmermann Senior Vice President Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board Gordon Coutts Vice President Operations & Projects Philippines,, Malaysia, Central Asia (Jakarta-based) Doris Chui Personal Assistant to the Chairman and President Jones Lee Chief Accountant Oliver Faull Senior Group Director - Business Development / Assistant Group Financial Controller Executive Director (Auckland-based) Ricky Ng Group Financial Controller Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta and Hong Kongbased) Stephanie Chan Corporate Accountant Yan Tsoi General Clerk (Finance and Administration) 41

48 group legal, finance & audit Trevor Pun Senior Vice President / Chief Financial Officer / Secretary to the Corporate Executive Board (Hong Kong-based) Oliver Faull Senior Group Director - Business Development/ Assistant Group Financial Controller Executive Director (Auckland-based) Ricky Ng Group Financial Controller (Hong Kong-based) Suzanne Stanton Legal Counsel Executive Director - Swiss-Belhotel International Australia Pty. Limited (Sydney-based) Regional Financial Controllers Hotel Financial Controllers 42

49 group human resources & learning development Gloria Llamas Senior Group Director - Human Resources and Learning Development Regional Directors - Human Resources David P. Baduria Jr. Group Manager - Training and Learning Development Hotel Human Resources Managers Mary Gustina Secretary to Group Human Resources and Learning Development Aaron Apordo Regional Manager - Training and Learning Development 43

50 Group Marketing & communication Carla Klotz Group Executive - Proofreader (Sydney-based) Windi Elisabeth P.A. to Senior Vice President - Marketing & Communication Linie Cortez-Palacio Senior Vice President - Marketing and Communication GROUP Brayna Tolledo Group Manager - Communication and Loyalty Programme Amritsa Muhamad Group Manager - Social Media Panahatan R. N. Senior Graphic Artist Christian Jonatan Graphic Artist REGIONAL (INDONESIA) REGIONAL (MIDDLE EAST) Harshanty Kaloko Regional Director - Public Relations and Promotion Priyanka Kapoor Regional Director - Sales and Marketing / Also in charge of Human Resources and Learning Development (Dubai-based) Hotel PR & Marketing Managers Teddy Manangka Regional Manager - PR & Promotions - Bali (Bali-based) Annisa Nurulita Regional Executive - Public Relations Indra Sudiar Regional Graphic Designer PR CONSULTANTS ASIA / EUROPE THE MIDDLE EAST Delivering Asia Communication (Bangkok-based) Iris Media (Dubai-based) AUSTRALIA 44

51 GROUP GLOBAL SALES Appointment Pending Vice President -Global Sales INDONESIA VIETNAM CAMBODIA MALAYSIA PHILIPPINES EUROPE NORTH AMERICA RUSSIA SOUTH EAST ASIA REST OF ASIA MIDDLE EAST AUSTRALIA NEW ZEALAND JAPAN CORPORATE & CONSORTIA INDIA GLOBAL DESTINATION (GSA) c/o Pranav Kapadia Noeke Kusuma Regional Director Sales and Marketing, Vietnam, Cambodia, Malaysia and Philippines Priyanka Kapoor Regional Director - Sales & Marketing / also in charge of Human Resources and Learning Development (Dubai-based) Irene Chia Group Director Global Sales Corporate and Consortia (Sydney-based) 45

52 group information technology & e-commerce Vina Wahyudi P.A. to Senior Vice President - Information Technology & E-Commerce Protel ASSISTANT David Francis Parinusa Group Manager - Hotel Technology Solutions Hamdi Hudaya Group Officer - IT Solution Joseph H. Coenraad Senior Group Account Manager - E-Commerce Yolanda Nasution Group Account Manager - E-Commerce Matthew Faull Senior Vice President - Information Technology and E-Commerce Executive Director Praveen Anupame Group Director - E-Commerce & Distribution Ika Nurhayati Group Account Manager - E-Commerce Fetty Tyaswardani Group Account Manager - E-Commerce Zevana Suciani Junior Group Account Manager - E-commerce Erwin Kristanto Senior Group Web Developer Steve Woods Group Director - E-Commerce Business Development Ayu Kartika Sari Goup Manager - Digital Marketing Sri Wahyuni Group Manager - Online Content 46

53 group Technical Services & Projects Support Cluster Hong Kong: James Tam Executive Vice President Executive Director (Hong Kong-based) Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta and Hong Kongbased) Technical Services & Projects Support Cluster THE MIDDLE EAST: CHINA: INDONESIA: Devinder Kumar Sharma Regional Director - Technical Services - The Middle East (Dubai-based) David Ding Regional Director - Technical Services - China (Shanghai-based) Abiezer T. Tenchavez Regional Director - Technical Services & Projects - (Jakarta-based) Swiss-Belhotel International has cluster support for technical services locally and globally. 47

54 MANAGEMENT HUB china OPERATIONS & DEVELOPMENT Trevor Pun Senior Vice President / Chief Financial Officer (Hong Kong-based) Josef Woelfle Vice President - Operations and Developments China / Group Food and Beverage Director Ernst R. Zimmermann Senior Vice President (Hong Kong-based) Ricky Ng Group Financial Controller (Hong Kong-based) Cindy Tian Regional Executive - Projects & Development Sarah Office Administration Manager David Ding Regional Director - Technical Services Address: Swiss-Belhotel International - Shanghai China Regional Operations & Development Office Room 15A 15/F, Huadu Mansion, No.838 ZhangYang Road, Pudong District Shanghai ,China Tel: (86-21) Fax: (86-21) sbicn@swiss-belhotel.com 48

55 MANAGEMENT HUB MALAYSIA & Philippines Operations & Development Emmanuel Guillard Senior Vice President - Operations and Development, Malaysia and Vietnam / CEO - Zest Hotels International (Jakarta-based) OPERATIONS & PROJECTS TECHNICAL FOOD & BEVERAGE FINANCE Gordon Coutts Vice President Operations & Projects Philippines,, Malaysia, Central Asia (Jakarta-based) James Tam Executive Vice President Executive Director (Hong Kong-based) Josef Woelfle Vice President - Operations and Developments China / Group Director - Food and Beverage (Shanghai-based) Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board (Hong Kong-based) Swiss-Belhotel International Corporate Head Office Unit 904, 9/F AXA Centre Gloucester Road Wanchai, Hong Kong Telephone: (852) Facsimile: (852) sbihk@swiss-belhotel.com swiss-belhotel.com 49

56 MANAGEMENT HUB indonesia Operations & Development Jakarta-based Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board (Hong Kong-based) Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta and Hong Kong-based) FINANCE SALES, MARKETING & COMMUNICATION HUMAN RESOURCES Technical services & PROJECTS Damien Geneix Regional Director - Finance Noeke Kusuma Regional Director Sales and Marketing, Vietnam, Cambodia, Malaysia and Philippines Harshanty Kaloko Regional Director - Public Relations and Promotion Danardono Soedjarwo Regional Director - Human Resources Ratu Reny Regional Director - Projects Abiezer T. Tenchavez Regional Director - Technical Services & Projects Deni Kusnandar Regional Director- Culinary Operations Raymond Marcel Zuest Regional Director - Projects Address: Swiss-Belhotel International - Jakarta Regional Operations & Development Office The Blugreen Boutique Office, Tower C-D, 2nd Floor, Jl. Lingkar Luar Barat Kav. 88 Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel No. (62-21) sbiid@swiss-belhotel.com Emmanuel Guillard Senior Vice President Operations and Development, Malaysia and Vietnam / CEO - Zest Hotels International William L. Vincent Regional Director - Operations Nor Komala PA to Senior Vice President Operations and Development,, Malaysia, Vietnam and The Philippines / CEO - Zest Hotels International OPERATIONS (page 48) Sylvain Croise Area General Manager - Kalimantan Chris MacLean Area General Manager - Bali Gordon Coutts Vice President Operations & Projects Philippines,, Malaysia, Central Asia (Jakarta-based) Reporting based on assignment Relief General Manager Axel Bertrand Regional Executive - Operations Ignacio De La Sierra Benito Regional Executive - Operations 50 50

57 indonesia Operations & Development Emmanuel Guillard Senior Vice President - Operations and Development Gordon Coutts Vice President Operations & Projects Philippines,, Malaysia, Central Asia Bill Vincent Regional Director - Operations Sylvain Croise Area General Manager - Kalimantan General Manager Swiss-Belhotel Balikpapan Chris MacLean Area General Manager - Bali General Manager Swiss-Belresort Watu Jimbar and Swiss-Belhotel Tuban INDONESIA - JAKARTA AND WEST JAVA region INDONESIA - SUMATERA, CENTRAL JAVA, EAST JAVA, SULAWESI, MALUKU AND PAPUA REGION INDONESIA - KALIMANTAN REGION INDONESIA - BALI/ LOMBOK REGION Operating Hotels 1. Hotel Ciputra Jakarta 2. Swiss-Belhotel Mangga Besar Jakarta 3. Arion Swiss-Belhotel Kemang, Jakarta 4. Swiss-Belresidences Kalibata, Jakarta 5. Swiss-Belinn Kemayoran, Jakarta 6. Swiss-Belhotel Airport, Jakarta 7. Swiss-Belinn Airport, Jakarta 8. Swiss-Belinn Simatupang, Jakarta 9. Hotel Ciputra Cibubur 10. Swiss-Belinn Karawang, West Java 11. Arion Swiss-Belhotel Bandung, West Java 12. Swiss-Belhotel Cirebon, West Java 13. Hotel Ciputra Semarang, West Java 14. Swiss-Belhotel Pondok Indah, Jakarta 15. Swiss-Belinn Simatupang, Jakarta 16. Swiss-Belinn Karawang Projects 1. Swiss-Belhotel Rasuna Epicentrum, Jakarta 2. Swiss-Belhotel Kelapa Gading, Jakarta 3. Swiss-Belhotel Serpong, Tangerang, Banten 4. Swiss-Belinn Modern Cikande, Tangerang, Banten 5. Swiss-Belhotel Bogor, West Java 6. Swiss-Belresort Puncak, Bogor, West Java 7. Swiss-Belinn Depok, West Java 8. Swiss-Belinn Bandung, West Java 9. Swiss-Belinn Bogor Operating Hotels 1. Grand Swiss-Belhotel Medan, North Sumatera 2. Swiss-Belinn Medan, North Sumatera 3. Swiss-Belhotel Pekanbaru, Riau Island 4. Swiss-Belinn SKA Pekanbaru, Riau Island 5. SKA Convention Centre, Pekanbaru, Riau Island 6. Swiss-Belinn Batam 7. Swiss-Inn Batam 8. Swiss-Belhotel Harbour Bay, Batam 9. Swiss-Belinn Malang, East Java 10.Hotel Ciputra World Surabaya, East Java 11. Swiss-Belinn Manyar, Surabaya, East Java 12. Swiss-Belhotel Maleosan Manado, North Sulawesi 13. Swiss-Belhotel Silae Palu, Central Sulawesi 14. Swiss-Belhotel Kendari, Southeast Sulawesi 15. Swiss-Belhotel Makassar, South Sulawesi 16. Swiss-Belinn Panakkukang, Makassar, South Sulawesi 17. Swiss-Belinn Kristal Kupang, NTT 18. Swiss-Belhotel Ambon, Maluku 19. Swiss-Belhotel Manokwari, West Papua 20. Swiss-Belhotel Papua Jayapura, Papua 21. Swiss-Belhotel Merauke, Papua 22. Swiss-Belhotel Sorong, West Papua 23. Swiss-Belhotel Lagoi Bay, Bintan 24. Swiss-Belhotel Jambi, Sumatera 25. Swiss-Belinn Solo (Saripetojo), Central Java 26. Swiss-Belinn Tunjungan Surabaya, East Java 27. Swiss-Belhotel Yogyakarta Operating Hotels 1. Swiss-Belhotel Balikpapan, East Kalimantan 2. Swiss-Belhotel Tarakan, East Kalimantan 3. Swiss-Belinn Pangkalan Bun, Central Kalimantan 4. Swiss-Belhotel Danum, Palangka Raya Central Kalimantan 5. Swiss-Belhotel Borneo Samarinda, East Kalimantan 6. Swiss-Belhotel Borneo Banjarmasin, South Kalimantan 7. Swiss-Belinn Balikpapan, East Kalimantan 8. Swiss-Belinn Singkawang, West Kalimantan Projects 1. Grand Swiss-Belhotel Pontianak, West Kalimantan 2. Swiss-Belhotel Berau, East Kalimantan Operating Hotels 1. Swiss-Belhotel Segara, Nusa Dua, Bali 2. Swiss-Belhotel Rainforest, Kuta, Bali 3. Swiss-Belinn Legian, Bali 4. Swiss-Belresort Watu Jimbar, Sanur, Bali 5. Swiss-Belhotel Petitenget, Bali 6. Swiss-Belhotel Tuban, Bali 7. Swiss-Belexpress Kuta, Bali Projects 1. Swiss-Belresort Tanjung Benoa, Bali 2. Swiss-Belresort Kuta, Legian, Bali 3. Swiss-Belresort Pecatu, Bali 4. Swiss-Belresort Jimbaran, Bali 5. Swiss-Belresort Sundancer Lombok, NTB 6. Swiss-Belinn Lombok, NTB 7. Swiss-Belhotel Arjuna, Bali 8. Swiss-Belresort Padang Bai Note: Involvement with projects is only when General Manager is appointed and the operational pre-opening begins. Projects continue to be managed by the Group and Regional Technical and Project Executives. PHILIPPINES/ MALAYSIA/ CAMBODIA Projects 1. Swiss-Belhotel Pangkalpinang, Bangka 2. Swiss-Belresort Belitung 3. Swiss-Belhotel Purwokerto, Central Java 4. Swiss-Belhotel Darmo Surabaya, East Java 5. Swiss-Belinn Airport, Surabaya, East Java 6. Swiss-Belresort Labuan Bajo, Flores, NTT 7. Swiss-Belinn Luwuk, Central Sulawesi Issued: November

58 indonesia REGIONAL SALES Noeke Kusuma Regional Director - Sales & Marketing Bali Sales Office Page 53 Vanida Jacobus Assistant Regional Director - Sales and Marketing - Corporate Christian Helmy Assistant Regional Director - Sales and Marketing - Corporate Regional Director - Sales - Corporate Regional Director - Sales - Govt Mice Agus Zuhasman Uwais Senior Regional Manager - Sales - Corporate Joyce Irene Senior Regional Manager - Sales - Government Reybeka Regional Manager - Sales - Leisure Surabaya Sales Office Nurul Suci Riyanti Regional Manager - Sales - Corporate Regional Manager - Sales - Government Rina Yuriana Regional Manager - Sales - Corporate Maria Irma Rosita Manager - Surabaya Sales Office - Leisure Noerwulan Anggraini Regional Secretary - Sales Enrico Zesca Emeraldy Regional Coodinator - Sales Nur Hanifah Regional Reservations Agent Nur Laila Syamsi Regional Reservations Agent 52

59 BALI SALES Noeke Kusuma Regional Director - Sales & Marketing Harshanty Kaloko Regional Director - Public Relations and Promotion Farida Nurul Suwarko Senior Director - Sales and Marketing Edwin Saragih Regional Director Sales - Bali MICE, Domestic Corporate/Government, China, India, Australia, Japan Yunita Hidayatullahiswati Regional Director - Sales Europe, Domestic Leisure, Asia incl. Middle East, ASEAN and the current key accounts Teddy Manangka Regional Manager - PR & Promotions - Bali Eka Assistant Director - Sales China, Japan, Korea I Made Tirta Yasa Sales Manager EO/PCO/WO & India Pingkan Tarore Sales Manager MICE, Corporate, Government, BUMN Andre Zachary Senior Sales Manager Domestic Tommy W. Wardhana Senior Sales Manager Airlines, Middle East, ASEAN Address: Swiss-Belhotel International - Bali Bali Sales Office Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, rso-bali@swiss-belhotel.com Eka Yudiantini Sales Coordinator All Admin, HR, Acc 53

60 MANAGEMENT HUB Vietnam Operations & Development Emmanuel Guillard Senior Vice President - Operations and Development, Malaysia and Vietnam / CEO - Zest Hotels International (Jakarta-based) PROJECTS TECHNICAL FOOD & BEVERAGE FINANCE Raymond Marcel Zuest Regional Director - Projects (Jakarta-based) Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta-based) James Tam Executive Vice President Executive Director (Hong Kong-based) Josef Woelfle Vice President - Operations and Development China / Group Director - Food and Beverage (Shanghai-based) Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board (Hong Kong-based) Address: Swiss-Belhotel International - Hanoi Vietnam Regional Operations & Development Office Suite 205, 2nd Floor., National Cinema Centre No. 87, Lang Ha Street, Ba Dinh District, Hanoi, Vietnam Tel: (84 4) , Fax : (84 4) , sbivn@swiss-belhotel.com Trong Khoa Dinh Regional Projects and Development Manager (Hanoi-based) 54

61 MANAGEMENT HUB the middle east Operations & Development dubai-based Noel Massoud Vice President - Operations & Development The Middle East Group Support Food & Beverage Address: Swiss-Belhotel International - Dubai Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com Priyanka Kapoor Regional Director - Sales and Marketing / Also in charge of Human Resources and Learning Development Pamela Lago Administrative Assistant Devinder Sharma Regional Director - Technical Services Human Resources & Learning Development Technical Services IT & E-Commerce Sales Marketing & Communication Page 44 Page 46 Page 47 Page 43 Page 48 Trevor Pun Senior Vice President / Chief Financial Officer (Hong Kong-based) Page 45, 52, 53 Feras Aridi Regional Director - Finance 55

62 MANAGEMENT HUB Australia & NEW ZEALAND Operations & Development Operations Australia New Zealand Queenstown Grant Gaskin General Manager - Swiss-Belresort Coronet Peak, Queenstown, New Zealand/ Area General Manager New Zealand Sydney Brisbane Auckland Sandra Bellamy General Manager - The York by Swiss-Belhotel, Sydney, Australia Dinah Marrs General Manager - Swiss-Belhotel Brisbane, Australia Oliver Faull Senior Group Director - Business Development and Assistant Group Financial Controller Executive Director Bridget Guan Financial Accountant Angelic Winata Office Administration Manager Nick Simmons General Manager - Swiss-Belsuites Victoria Park, Auckland, New Zealand Swiss-Belhotel International - Auckland New Zealand Operations & Development Office 14 Combes Road, P.O. Box Remuera, Auckland, New Zealand Tel: (649) Fax: (649) sbinz@swiss-belhotel.com Gavin M. Faull Chairman & President Executive Director Jorn Wisselink Vice President - Operations and Development - Zest Hotels International/ Senior Group Director - Operations and Development - Australia and New Zealand - Swiss-Belhotel International (Sydney and Jakarta-based) Group Support Sales Marketing & Communication Information Technology & e-commerce Technical Services & Projects Human Resources & Learning Development Irene Chia Group Director Global Sales Corporate and Consortia (Sydney-based) Linie Cortez- Palacio Senior Vice President - Marketing and Communication Matthew D. Faull Senior Vice President - Information Technology & e-commerce Executive Director Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta and Hong Kong-based) Gloria Llamas Senior Group Director - Human Resources and Learning Development Steve Woods Group Director - E-Commerce Business Development Swiss-Belhotel International - Sydney Australia Operations & Development Office 5 York Street Sydney NSW Australia 2000 T: (61-2) F: (61-2) E: sbiau@swiss-belhotel.com Food & Beverage Josef Woelfle Vice President - Operations and Developments China / Group Director - Food and Beverage (Shanghai-based) 56

63 MANAGEMENT HUB EUROPE Operations & Development John Lagos Vice President - Operations and Development - Europe TECHNICAL FOOD & BEVERAGE FINANCE Group Support Sales Marketing & Communication IT & E-Commerce Human Resources & Learning Development operations James Tam Executive Vice President Executive Director (Hong Kong-based) Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta-based) Josef Woelfle Vice President - Operations and Developments China / Group Director - Food and Beverage (Shanghai-based) Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board (Hong Kong-based) Page 45, 52, 53 Page 44 Page 46 Page 43 Swiss-Belhotel International - Athens Europe Operations & Development Office Swiss-Belhotel International 8th Floor. Office No 9 Aiolou & 1 Lycourgou Street Athens, Greece sbieu@swiss-belhotel.com 57

64 Zest Hotels International Emmanuel Guillard CEO - Zest Hotels International (Jakarta-based) Jorn Wisselink Vice President - Operations and Development - Zest Hotels International/ Senior Group Director - Operations & Development - Australia and New Zealand- Swiss-Belhotel International (Sydney and Jakarta-based) Group Support Operations & Projects Sales Marketing & Finance IT & Communication E-Commerce Technical Services & Projects Denny Jatnika Regional Director - Operations & Projects - Zest Hotels (Jakarta-based) Trevor Pun Senior Vice President / Chief Financial Officer Secretary to the Corporate Executive Board (Hong Kong-based) Linie Cortez- Palacio Senior Vice President - Marketing and Communication (Jakarta-based) Matthew Faull Senior Vice President - Information Technology and E-Commerce Executive Director (Jakarta based) Edward J. L. Faull Senior Group Director Technical Services & Projects Executive Director (Jakarta and Hong Kong-based) Natassya Huka Regional Manager - Sales (Jakarta-based) Human Resources & Learning Development Gloria Llamas Senior Group Director - Human Resources and Learning Development (Jakarta-based) Food & Beverage Josef Woelfle Vice President - Operations and Development China / Group Director - Food and Beverage (Shanghai-based) 58

65 A Culture of Passion & Professionalism Section C: Operations List of Hotels & Resorts...59 China...64 Vietnam...68 Philippines...70 Malaysia Australia New Zealand Bahrain Oman Iraq Qatar United Arab Emirates Saudi Arabia Bulgaria Georgia Turkey

66 list of hotels and resorts Hotel Name Star Rating Number of Rooms Pag C H I N A 1 Swiss-Belhotel Hefei Swiss-Belhotel Liyuan, Wuxi Swiss-Belhotel Dahe,Taiyuan Grand Swiss-Belhotel Quanzhou Grand Swiss-Belhotel Dongguan 6 Swiss-Belresort Nanlihu, Haikou V I E T N A M 7 Swiss-Belresort Tuyen Lam, Da Lat Grand Swiss-Belhotel Tuyen Lam, Da Lat (2020) P H I L I P P I N E S 9 Swiss-Belsuites Makati, Metro Manila M A L A Y S I A 10 Swiss-Belhotel Kuantan (2018)

67 I N D O N E S I A BALI - INDONESIA Swiss-Belhotel Segara, Nusa Dua, Bali Swiss-Belhotel Rainforest, Kuta, Bali Swiss-Belresort Watu Jimbar, Sanur, Bali Swiss-Belhotel Tuban, Bali Swiss-Belhotel Petitenget, Bali Swiss-Belinn Legian, Bali Swiss-Belresort Tanjung Benoa, Bali (2017) Swiss-Belresort Pecatu, Bali Swiss-Belhotel Arjuna, Legian (2017) Swiss-Belexpress Kuta Swiss-Belresort Jimbaran Swiss-Belresort Padang Bai (2017) Swiss-Belresort Kuta, Legian, Bali NUSA TENGGARA INDONESIA Swiss-Belinn Kristal, Kupang, East Nusa Tenggara Swiss-Belresort Sundancer, Lombok (2017) Swiss-Belinn Lombok Swiss-Belresort Labuan Bajo, East Nusa Tenggara JAVA INDONESIA Hotel Ciputra Jakarta Swiss-Belhotel Mangga Besar, Jakarta Arion Swiss-Belhotel Kemang, Jakarta Swiss-Belinn Airport, Jakarta Swiss-Belhotel Airport, Jakarta Swiss-Belinn Kemayoran, Jakarta Swiss-Belresidences Kalibata, Jakarta Swiss-Belhotel Rasuna Epicentrum, Jakarta Swiss-Belinn Simatupang, Jakarta Swiss-Belhotel Pondok Indah, Jakarta Swiss-Belhotel Kelapa Gading, Jakarta Hotel Ciputra Cibubur, West Java Swiss-Belinn Depok, West java Swiss-Belhotel Serpong, Tangerang, West Java Swiss-Belresort Puncak (2017) Swiss-Belinn Karawang, West Java Arion Swiss-Belhotel Bandung, West Java Swiss-Belhotel Cirebon, West Java Hotel Ciputra Semarang Swiss-Belhotel Purwokerto, Central Java Swiss-Belhotel Yogyakarta Swiss-Belinn Saripetojo, Solo, Central Java Swiss-Belinn Malang, East Java Swiss-Belinn Manyar, Surabaya Hotel Ciputra World Surabaya Swiss-Belhotel Darmo, Surabaya, East Java (2018) Swiss-Belinn Tunjungan, Surabaya, East Java Swiss-Belinn Depok Swiss-Belinn Bandung Swiss-Belhotel Bogor, West Java (2017) Hotel Name Star Rating Number of Rooms Page

68 list of hotels and resorts Hotel Name Star Rating Number of Rooms Page KALIMANTAN - INDONESIA Swiss-Belhotel Borneo, Banjarmasin, South Kalimantan Swiss-Belhotel Borneo, Samarinda, East Kalimantan Swiss-Belhotel Tarakan, East Kalimantan Swiss-Belinn Balikpapan, East Kalimantan Swiss-Belhotel Balikpapan, East Kalimantan Swiss-Belhotel Danum, Palangka Raya, Central Kalimantan Swiss-Belinn Pangkalan Bun, Central Kalimantan Grand Swiss-Belhotel Pontianak Swiss-Belinn Singkawang Swiss-Belhotel Berau RIAU ISLANDS INDONESIA Swiss-Inn Batam, Riau Islands Swiss-Belinn Batam, Riau Islands Swiss-Belhotel Harbour Bay Batam, Riau Islands Swiss-Belinn Ska Pekanbaru, Riau Islands Swiss-Belhotel ska Pekanbaru ska Co Ex BANGKA BELITUNG ISLANDS INDONESIA Swiss-Belhotel Pangkalpinang Swiss-Belresort Belitung SUMATERA INDONESIA Grand Swiss-Belhotel Medan, North Sumatera Swiss-Belinn Medan, North Sumatera Swiss-Belhotel Jambi Swiss-Belhotel Pekanbaru SULAWESI INDONESIA Swiss-Belhotel Maleosan Manado, North Sulawesi Swiss-Belhotel Silae Palu, Central Sulawesi Swiss-Belhotel Kendari, Southeast Sulawesi Swiss-Belinn Panakkukang Makassar, South Sulawesi Swiss-Belhotel Makassar, South Sulawesi Swiss-Belinn Luwuk (2016) maluku INDONESIA Swiss-Belhotel Ambon, Maluku PAPUA INDONESIA Swiss-Belhotel Papua, Jayapura Swiss-Belhotel Manokwari, West Papua Swiss-Belhotel Merauke, Papua Swiss-Belhotel Sorong, Papua

69 list of hotels and resorts Hotel Name Star Rating Number of Rooms Page AUSTRALIA The York by Swiss-Belhotel, Sydney Swiss-Belhotel Brisbane NEW ZEALAND Swiss-Belresort Coronet Peak, Queenstown Swiss-Belsuites Victoria Park BAHRAIN Swiss-Belhotel Seef, Bahrain OMAN Swiss-Belexpress Muscat IRAQ Swiss-Belhotel Erbil, Iraq QATAR Swiss-Belhotel Doha Swiss-Belhotel Stenden Doha UNITED EMIRATES ARAB Swiss-Belhotel Sharjah SAUDI ARABIA Swiss-Belboutique Tahlia Riyadh Swiss-Belhotel Riyadh BULGARIA Swiss-Belresort Mount Orpheus (2017) Swiss-Belhotel Dimyat, Varna GEORGIA Grand Swiss-Belhotel Batumi TURKEY Grand Swiss-Belhotel Celik Palas ZEST HOTELS INTERNATIONAL Zest Hotel Legian, Bali Zest Hotel Airport, Jakarta Zest Hotel Bogor, West Java Zest Hotel Yogyakarta, Central Java Zest Hotel Jemur Sari, Surabaya Zest Hotel Bandung Zest Hotel Harbour Bay, Batam Zest Hotel Ambon, Maluku Zest Hotel Grogol, Jakarta Zest Hotel Tanah Abang, Jakarta SUMMARY Operational Hotels 68 10,445 Projects 67 11,974 Total ,419 63

70 hefei CHINA A N H U I P R O V I N C E Swiss-Belhotel Hefei is a four-star international business class hotel standing majestically within the High Tech Zone of the beautiful city of Hefei, the capital of Anhui Province. The hotel is in close proximity to the new Hefei Airport and City Hall. Its ideal location and easy access makes this an ideal home from home hotel for discerning business visitors and to Hefei. There is high speed rail between Hefei, and Shanghai. Facilities and Services: 245 spacious and contemporary designed rooms and suites 2 executive club floors with executive lounge Swiss-Café Restaurant and Bar, Anhui Specialty Restaurant Multi-function rooms and ballroom Chess rooms Business centre Fitness centre Broadband internet access GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus WUHSW Hotel reference code: SBHF Address: No. 103 Science Avenue, Hefei City, Anhui Province, China Tel : (86-551) Fax : (86-551) hefei-sbhf@swiss-belhotel.com sbichina@swiss-belhotel.com 64

71 wuxi CHINA 无锡瑞雅大酒店 L I Y U A N W U X I Swiss-Belhotel Liyuan Wuxi is a four-star international hotel situated within the Wuxi Liyuan Economic Development Zone in Jiangsu, China. A four-tower hotel with a total floor area of more than 35,000 sqm, Swiss-Belhotel Liyuan Wuxi is close to Lake Taihu, the third largest freshwater lake in China, and just 6 km from Wuxi city centre. Aimed at serving business travellers to Wuxi, this superb hotel provides a broad array of facilities for guests to enjoy a comfortable, convenient and memorable stay. Wuxi railway station is 8.5 km from the hotel and Wuxi Shuofang International Airport is 23 km. Facilities and Services: 202 guestrooms Xiang Chinese Restaurant Swiss-Café Restaurant Bel Lounge and Bar Fitness centre & spa (opening soon) Chess room Salon (opening soon) Business centre Meeting and banquet facilities Wi-Fi internet access Room service Laundry Valet service 24-hour reception Car parking area GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A5894 WUXSL WUXSLN Hotel reference code: SBWX Address: No. 909 Yinxiu Road, Binhu District Wuxi City, Jiangsu , P.R. China Tel : (86-510) Fax : (86-510) gsmsbwx@swiss-belhotel.com 65

72 taiyuan CHINA Located in the low-carbon eco-agricultural park in the south of Xichuwang Village, Swiss-Belhotel Taiyuan, is a five-star international hotel that will feature elegantly designed guest rooms as well as impressive business and leisure facilities. Taiyuan, is the capital and largest city of North China s Shanxi province. The city is known for its historical attractions as well as various shopping districts and recreational hubs. Facilities and Services: 204 guestrooms Chinese restaurant with 14 private rooms, Wine restaurant Tea house Japanese and Western Restaurants Lobby lounge Red Wine and Cigar Bar Business centre 700 sqm ballroom and 5 multi-function rooms Fitness centre, sauna and spa Swimming pool Pre-opening contact details: Swiss-Belhotel International China Operations & Development Office Room 15A 15/F, Huadu Mansion, No.838 ZhangYang Road, Pudong District Shanghai ,China Tel: (86-21) Fax: (86-21) sbicn@swiss-belhotel.com swiss-belhotel.com 66

73 Nan an CHINA Grand Swiss-Belhotel Shuitou, Nan an is a modern 5-star hotel conveniently located 20 minutes from Jinjiang Airport and 45 minutes from Xiamen Airport, making it an ideal option for both leisure and business travelers. The city of Nan an has good rail infrastructure and road links which makes it a gateway for tourism taking pride with its rich culture and historical attractions. Likewise, it is accessible for business travellers from nearby economic hubs including Xiamen, Guangzhou, Fuzhou, Shanghai, and Shenzhen. Pre-opening contact details: Swiss-Belhotel International China Operations & Development Office Room 15A 15/F, Huadu Mansion, No.838 ZhangYang Road, Pudong District Shanghai ,China Tel: (86-21) Fax: (86-21) sbicn@swiss-belhotel.com swiss-belhotel.com Facilities and Services: 369 guestrooms Chinese restaurant Swiss-Café Restaurant Tea house Lobby lounge Fitness centre, sauna and spa 67

74 tuyen lam VIETNAM Surrounded by hills, Swiss-Belhotel Golf Tuyen Lam will have an exceptional landscape and rural environment. Designed as a botanical garden, it will constitute an exquisite environment for this international fivestar hotel. Anglo-Normand rural style surrounds the 18-hole golf course, a sight to behold while walking on the fairways. Facilities and Services: 151 Guestrooms and Suites 18-hole international golf course Clubhouse Swimming pool Swiss-Café Restaurant Meeting room Generous parking areas Fitness centre and spa Tennis court Hotel Reference Code:SRTY Address Zone 7&8, Tuyen Lam Lake Tourist Area, Ward 3, Da Lat City, Lam Dong Province Telephone: Facsimile: inquiriessrty@swiss-belhotel.com 68

75 tuyen lam VIETNAM Opening 2020 Artistically designed, the French classical style is reflected in the hotel, villas and marina of the five-star Swiss-Belhotel Da Lat in Lam Dong Province. Da lat City is widely known for its decoration with a vast variety of flowers, such as rhododendron, cherry, mimosa, hydrangea, rose, daisy and dahlia. Da lat offers a harmonious combination of natural scenery and historical sites. Facilities and Services: 250 luxurious guestrooms, suites and penthouse Marina Centre Entertainment (Casino) Sports area Swiss-Café Restaurant Ballroom Swimming pool Tennis courts Shops Kid s room & activities Fitness centre and spa Executive floor & lounge Pre-opening contact details: Swiss-Belhotel International Vietnam Regional Operations & Development Office Room 205, 2nd Floor, National Cinema Centre, 87 Lang Ha Street, Ba Dinh District, Hanoi, Vietnam Tel : (844) Fax : (844) sbivn@swiss-belhotel.com 69

76 makati PHILIPPINES Rising in Metro Manila s financial capital, Swiss-Belsuites Makati is a modern four-star condotel that will feature 271 well-appointed studio, one-bedroom, two-bedroom and three bedroom suites, all furnished with kitchenette and dining facilities. Its contemporary minimalist interiors will provide a refreshing ambience to impart the utmost relaxation to either an executive on business trip or a family enjoying a blissful vacation. Swiss-Belresidences Makati, conveniently situated in Valero Street, provides an easy access to the Central Business District as well as various upscale entertainment and shopping portals within the area. Facilities and Services: 271 suites 4 meeting rooms Restaurant Bar Swimming Pool Hotel reference code: SSMA Address: 152 Valero Street, Salcedo Village, Makati City 1227 Philippines Tel : 63 (0) / 63 (0) inquiriesssma@swiss-belhotel.com Garry Garcia General Manager 70

77 kuantan malaysia Opening 2018 Known as home to some of the nation s most popular beaches, Kuantan s serene atmosphere and beautiful beaches are what attract visitors from all over the world. Swiss-Belhotel Kuantan will be ready to welcome tourists who come to enjoy the cultural enrichment, warm weather and gentle sea breeze when it opens in 2018 The 334-room property will be part of a mixed waterfront development that will include retail shopping, a commercial district and a business park. The hotel s facilities will include restaurants, a ballroom and meeting facilities, a business centre, swimming pool and water park, sky deck and lounge, plus gym, spa and Jacuzzi. Pre-opening contact details: Swiss-Belhotel International Operations & Development Office The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com Facilities and Services: 14 meeting rooms Laundry and Dry cleaning Spa Fitness Centre Swimming Pool Retail Space Hospitality Lounge Lobby Lounge & Bar Swiss-Café Restaurant In Room Dining Executive Lounge ( Indoor & Outdoor ) Steam boat & Noodle Restaurant ( Indoor & Outdoor ) 71

78 bali Swiss-Belhotel Segara is situated close to Bali s world famous Nusa Dua tourist destination. For an unforgettable holiday experience on Bali, the Isle of the Gods, 4-star rated Swiss- Belhotel Segara offers an amazingly affordable level of luxury combined with true Balinese hospitality. Set in a tropical resort where the emphasis is on relaxation, Swiss-Belhotel Segara is surrounded by beautifully landscaped gardens. There are also two very attractive lagoon pools and large sunbathing areas. Swiss-Belhotel Segara is only 16 km from Ngurah Rai International Airport and 2 km from the white sands of Geger Beach. The Bali Collection, Shopping and Restaurant Complex is just 3 km from the hotel, while the Convention Centres are just 5 km. Facilities and Services: 153 guestrooms and suites Café Laguna T-Lounge Meeting rooms for up to 100 persons Wi-Fi internet access Over 1,600 m 2 of freshwater swimming pool Fitness centre and spa In-room dining Parking space GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus DPSSW DPSSWI Hendrik Rumapea Acting General Manager Hotel reference code: SBSG Address: Jalan Pura Segara Sawangan, Nusa Dua Selatan Bali 80363, Nusa Dua, Tel : (62-361) Fax : (62-361) segarabali@swiss-belhotel.com 72

79 bali Swiss-Belhotel Rainforest, Kuta is a 4-star international hotel that provides a high quality standard of services and facilities. The hotel is ideally situated in the central business and tourism area of Bali, and only 10 km from Ngurah Rai International Airport. Swiss-Belhotel Rainforest, Kuta is located near the famous Kuta beach and it s entertainment and leisure activities. Facilities and Services: 161 guestrooms Ballroom for up to 300 persons 3 meeting rooms The Oak Restaurant Open air lobby lounge and bar 24-hour in-room dining Business centre Swimming pool Fitness centre and spa Wi-Fi internet access Airport transfers (with charges) Car rental and limousine service Secured parking Concierge GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A6129 DPSBR DPSSBR Teezar Mirza General Manager Hotel reference code: SBKU Address: Jalan Sunset Road No. 101, Kuta, Bali 80361, Tel : (62-361) Fax : (62-361) bali-sbku@swiss-belhotel.com 73

80 bali A four-star international resort located at Sanur, Swiss- Belhotel Watu Jimbar is only 30 minutes away from Ngurah Rai International Airport, five minutes to Sanur Beach and 20 minutes from Kuta and Legian. Offering the ultimate experience by providing attentive and friendly service for guests comfort, the resort is close to various food and beverage options, entertainment venues and tourism attractions. Facilities and Services: 306 spacious accommodations including Presidential Suites, Family Suites, Suite Pool Access, Grand Deluxe and Deluxe Restaurant 24-hour in-room dining 4 meeting rooms and a ballroom Business centre Swimming pool, fitness centre and outdoor spa Wi-Fi internet access GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A5843 DPSSB DPSBWJ Hotel reference code: SRWJ Chris MacLean General Manager Address: Swiss-Belresort Watu Jimbar Jl. Danau Tamblingan No 99 A Sanur Bali Bali, Tel: (62-361) Fax: (62-361)

81 bali T U B A N K U T A B A L I Currently under development, Swiss-Belhotel Tuban will be a four-star international hotel located directly south of Kuta. Tuban offers a quieter, more relaxing holiday destination. Popular with families. Tuban has a huge mall, supermarkets, shops, boutiques and international restaurants. Leisure activities include the Kuta Paradiso Bowling and Billiards, featuring pool, snooker and a bowling alley. Nightlife in Tuban offers sports bars, and various other places with live music. For a much more lively atmosphere, Kuta is just 15 minutes walk or a few minutes in a taxi. Facilities and Services: 326 guestrooms Non smoking floors Specially appointed room for physically challenged Wi-Fi internet access Fitness centre and spa Swimming pool CCTV camera Parking space and valet parking service Business centre Swiss-Café Restaurant, lobby lounge and bar 3 meeting rooms Chris MacLean General Manager Hotel reference code: SBTU Address Jl. Kubu Anyar No.31 Kuta Bali Bali, Tel: (62-361) Fax (62-361) bali-sbtu@swiss-belhotel.com 75

82 bali Swiss-Belhotel Petitenget Bali is a modern hotel with a unique and impressive architectural design. The hotel is fully equipped with everything you need for a comfortable and memorable stay in a picturesque and peaceful location on the famous Isle of the Gods. Swiss-Belhotel Petitenget is situated close to Petitenget Beach, and just a few minutes from all the restaurants, boutiques, bars and night life of neighbouring Seminyak, Bali s most fashionable up-scale tourism hotspot. Sunsets over Petitenget beach are often spectacular. The beachside Pura Petitenget is a compact, attractive Balinese temple well known for its colourful beachside ceremonies.. Facilities and Services: 113 guestrooms Swiss-Café Restaurant Lobby lounge Swimming pool Fitness centre and spa Meeting rooms Wi-Fi internet access Muhsin Anwar General Manager Hotel reference code: SBPB Address Jalan Petitenget 168, Kerobokan Kelod, Kuta Utara, Bali Tel: (62-361) Fax: (62-361) resv1sbpb@swiss-belhotel.com 76

83 bali Swiss-Belinn Legian, located on Jl. Padma in Legian, is a three-star international hotel targeting both business and leisure and travellers to Bali. Located in an area that is slightly laid back, Swiss-Belinn Legian will offer easy access to all the entertainment and recreation facilities of Legian, Seminyak and Kuta, including the world famous surf of Kuta Beach. Facilities and Services 126 guestrooms comprising 83 Deluxe Rooms, 39 Superior Deluxe Rooms and 2 Junior Suites Non smoking floors Specially appointed room for the physically challenged BaReLo (Bar, Restaurant and Lounge) Chadis Rooftop Bar Meeting facilities Wi-Fi internet access Fitness centre and spa Rooftop swimming pool Parking space and valet parking service Laundry and dry cleaning service 24-hour security and CCTV camera GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A5844 DPSBL DPSSBL Yati Artini General Manager Hotel reference code: SILE Address: Jl. Padma Utara, Legian Bali, Tel: (62-361) , Fax: (62-361) resvsile@swiss-belhotel.com 77

84 bali Opening 2017 T A N J U N G B E N O A B A L I Swiss-Belresort Tanjung Benoa is currently under development as an international resort hotel on the charming Tanjung Benoa peninsula on the southern tip of Bali adjacent to the Nusa Dua area. Ideally situated on the beach road, Jalan Pratama, Swiss-Belresort Tanjung Benoa has easy access to the dining, entertainment and leisure facilities at Nusa Dua and the myriad tourist attractions of Tanjung Benoa. Ngurah Rai International Airport is only 25 minutes drive from the hotel. Kuta is 30 minutes away, Sanur 35 minutes and Ubud an hour drive from the hotel. The beaches in this area are quiet and the sea is not choppy, making it an ideal location for relaxation or water activities. Facilities and Services 266 guestrooms comprising 105 condotel units and 169 hotel rooms Easy access to all the dining and leisure activities of Nusa Dua Non smoking floors Specially appointed room for physically challenged Lobby lounge and bar Sky lounge Swiss-Café Restaurant In-Room dining Fitness centre and spa Swimming pool Business centre Ballroom and 5 meeting rooms Executive lounge Laundry and dry cleaning 24-hour security with CCTV cameras Parking space and valet parking service Hotel reference code: SRTB Pre-opening contact details: Swiss-Belhotel International Bali Sales Office Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, Tel. (62-361) Fax. (62-361) rso-bali@swiss-belhotel.com 78

85 bali Swiss-Belresort Pecatu is currently under construction as an international resort hotel. The hotel s well-appointed guestrooms are fully equipped with everything you need for a comfortable and memorable stay. Facilities and Services 199 guestrooms Non smoking floors Specially appointed rooms for physically challenged Coffee shop In-room dining Lobby lounge and bar Swimming pool (adult & kids) Rooftop pool Spa and massage Fitness centre Laundry and dry cleaning Business centre 3 meeting rooms 24 hours Security ad CCTV Parking space and valet parking service Wi-Fi Internet access Hotel reference code: SRPE Pre-opening contact details: Swiss-Belhotel International Bali Sales Office Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, Tel. (62-361) Fax. (62-361) rso-bali@swiss-belhotel.com 79

86 BALI Located on the famous Double Six, the beach within walking distance and on the border of upbeat Legian and sophisticated Seminyak, Swiss-Belhotel Arjuna provides a contemporary yet welcoming ambience to any newcomer or returning traveller to the beautiful Island of the Gods. Guests will enjoy the quick access to various dining hubs, entertainment areas, shopping malls and the inviting waves of the nearby beaches in Legian, Seminyak and Kuta. The Ngurah Rai International Airport is only 6km away. Facilities and Services: Non-smoking rooms Connectivity lounge Kid s pool Pool bar Pub / nightclub Swimming pool Fitness centre Disabled facilities Free wi-fi Restaurant Lobby lounge & bar Spa In-room dining Hotel reference code: SBAR Pre-opening contact details: Swiss-Belhotel International Bali Sales Office Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, Tel. (62-361) Fax. (62-361) rso-bali@swiss-belhotel.com 80

87 BALI Located in the centre of the exciting nightlife area of Kuta. Stroll down to Legian street where you will find plenty of markets, bars, cafés and restaurants matching most tastes. For sunbathing and watching sunsets, Kuta Beach is only 1.1 Km, and only 5 Km to Ngurah Rai International Airport. Facilities and Services: 114 rooms Business corner Parking space Self service storage locker Self service airport style (luggage troleys available) Hotel reference code: SEKU Joezar Rinaldi Hotel Manager Address: Jalan Raya Legian Gang Tropozone Pelasa, Kuta, Bali Tel resvseku@swiss-belhotel.com 81

88 BALI Swiss-Belresort Jimbaran is a four-star resort providing a modern relaxing haven for both leisure and business travellers. Close to famous jimbaran beach and a short distance from the equally famous seafood beach grills. A short drive to the excitement of Kuta and Legian and close to the shops and restaurants in the jimbaran area Facilities and Services: 273 guest rooms Swimming pool Fitness centre Disabled facilities Free wi-fi Swiss-Café Restaurant Spa In-room dining Business centre Pre-opening contact details: Swiss-Belhotel International Bali Sales Office Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, Tel. (62-361) Fax. (62-361) rso-bali@swiss-belhotel.com 82

89 BALI Opening 2017 Swiss-Belresort Padang Bai is perched atop one of Bali s most tranquil and picturesque locations. With a backdrop of lush tropical rainforest and an outlook out onto the pristine waters and overlooking the Badung Strait looking out to Lombok, Lembongan and Nusa Perida Island The rooms will be the height of elegance, with all rooms boasting balconies. The access down the cliff to the hotels private pier where water sport facilities await. Facilities and Services: 34 fully serviced and self contained rooms 10 roof top penthouse suites Bars and lounges Indoor restaurants Theatre Wellness centre Infinity pool Bay bed area. Pre-opening contact details: Swiss-Belhotel International Bali Sales Office Istana Kuta Galeria / Kuta Central Park Blok Promenade I No. 28, Jl. Patih Jelantik, Kuta Bali 80361, Tel. (62-361) Fax. (62-361) rso-bali@swiss-belhotel.com 83

90 Nusa tenggara Swiss-Belinn Kristal Kupang is a three-star international hotel located in the heart of Kota Baru, Kupang, the provincial capital of East Nusa Tenggara in Southeast. Only 20 minutes from El Tari Airport, the hotel allows easy access to the business and government district as well as some of the most noteworthy sites located in the vicinity, making it the ideal choice for business and leisure travellers. Facilities and Services: 139 guestrooms including Standard, Superior, Deluxe, Junior Suite, Business Suite, and Club Suite Business centre BaReLo (Bar, Restaurant and Lounge) Pub and karaoke 6 meeting rooms and a ballroom for up to 750 persons Fitness centre and spa L aundry and dry cleaning services 24-hour in-room dining Swimming pool Jogging track Spacious parking area GDS Access Codes: Sabre Apollo / Galileo Hotel reference code: SIKK Worldspan Amadeus A5977 KOEBK KOEBKK Appointment Pending General Manager Address: Jl. Timor Raya No. 59, Kupang, Nusa Tenggara Timur Tel : (62-380) Fax : (62-380) kupang@swiss-belhotel.com 84

91 Nusa tenggara Opening 2017 Take the front seat in appreciating the beauty and charm of one of s pristine island, Lombok, at Swiss-Belresort Sundancer. Situated in Lombok, also known as the unspoiled Bali, Swiss-Belresort Sundancer provides guests with a quick access to a private beach club where they can relax under the sun or explore the underwater beauty through the nearby diving centre. Then, after a day s packed beach activities, guests can simply relax and rejuvenate with a wide selection of massage and spa services in resort s wellness club. Facilities and Services: 66 apartments and approximately 76 villas Health spa Lagoon swimming pool Private beach club Jetty Dive centre Restaurants and/or café Pre-opening contact details: Swiss-Belhotel International Operations & Development Office The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com 85

92 Nusa tenggara Rising in the beautiful Lombok is the 3-star rated Swiss-Belinn Lombok. The hotel will provide a combination of modern contemporary design with a fine touch of local flare to create a truly welcoming and relaxing experience. Guests can expect clean accommodation, convenient amenities and most of all, efficient service which is a must to any traveller. Facilities and Services: 100 Guestrooms BaReLo Meeting rooms Swimming pool Pre-opening contact details: Swiss-Belhotel International Operations & Development Office The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com 86

93 Java Hotel Ciputra Jakarta, a four-star international hotel, is one of the closest hotels to Jakarta s Soekarno-Hatta International Airport and only minutes from the city centre. The hotel has a direct access to Ciputra Mall, one of Jakarta s largest shopping malls, featuring oustanding fashion boutiques, dining options and recreation facilities. Facilities and Services: 333 guestrooms including Presidential Suite, Cabana Family Suites, Suites, Executive Club, Grand Superior Deluxe, Superior Deluxe, Grand Deluxe and Deluxe Rooms Executive club lounge 17 banquet rooms for up to 1,800 guests The Gallery Restaurant, Marble court, lobby lounge and bar, Pulau Bar and Restaurant Fully-equipped business centre including private meeting room Fitness centre, sauna and spa Outdoor swimming pool Hotel Ciputra Bakery Broadband internet access GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus CIPU JKTCIP Darren Earle General Manager Hotel reference code: HCJ Address: Jl. Letnan Jenderal S. Parman, Jakarta 11470, Tel : (62-21) Fax : (62-21) jakarta@swiss-belhotel.com 87

94 Java A four-star international hotel conveniently located in central Jakarta, on the doorstep of the prominent Mangga Besar and Mangga Dua area known as a business district for traders, export-import and shipping industries, and equally as famous for its shopping and entertainment centres. The Hotel is within easy access to the city centre, the Central Business District, Jl Expo Kemayoran ITC as well as Pasar Pagi and Mangga Dua Shopping complex, the largest retail shopping centre in Southeast Asia, Ancol Dreamland, the National Monument, Old Batavia, and other attractions. The travelling time to Soekarno-Hatta International Airport is approximately 30 minutes. Facilities and Services: 246 guestrooms including Presidential Suite, Family Suites, Deluxe Honeymoon Suite, Honeymoon Suite, Junior Suites, Executive Club, Grand Deluxe, Superior Deluxe and Deluxe Rooms Wi-Fi internet access Business centre Swiss-Café Restaurant, Silver Lounge, Joe s Grill 15 meeting rooms including 2 ballrooms for up to 2,000 persons Indoor swimming pool, fitness centre, sauna and spa Executive lounge Laundry and dry cleaning services 24-hour in-room dining Car rental and limousine service GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus JKTSW JKTSWI Rizal Sultoni General Manager Hotel reference code: SBMB Address: Jl. Kartini Raya No. 57, Central Jakarta, Tel : (62-21) Fax : (62-21) jakarta-sbmb@swiss-belhotel.com 88

95 Java Arion Swiss-Belhotel Kemang is a four-star international hotel located in the upscale Kemang area. Designed in European architecture combined with a modern interior, the property is tailored to exude comfort, luxurious and stylish living. The hotel is surrounded by restaurants, entertainment and recreation facilities. Soekarno-Hatte International airport is only 45 minutes drive. Facilities and Services: 94 elegantly appointed rooms A duplex Presidential Suite on the 7th floor with direct access to Swimming pool, fitness centre and spa 6 meeting rooms and a ballroom for up to 750 persons Swiss-Café Restaurant Business centre Lobby Lounge and bar Basement entertainment venue Broadband internet access 24-hour in-room dining Laundry and dry cleaning GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus JKTAR JKTARI Wita Junifah General Manager Hotel reference code: SBAK Address: Jalan Kemang Raya No.7, Kebayoran Baru Jakarta 12730, Tel : (62-21) : (62-21) Fax : (62-21) , jakarta-sbak@swiss-belhotel.com 89

96 Java A I R P O R T J A K A R T A Currently under development, Swiss-Belinn Airport is located on Jl. Husein Sastranegara, Tangerang, close to Jakarta s Soekarno-Hatta International Airport. A three-star international hotel, Swiss-Belinn Airport will provide convenient and comfortable accommodation for both leisure and business travellers in need of easy access to the airport, such as for an overnight flight stopover or a meeting in the nearby Soewarna Facilities and Services 145 guestrooms comprising 142 Deluxe Rooms and 3 Suites Non smoking rooms Specially appointed room for the physically challenged BaReLo (Bar, Restaurant and Lounge) 7 well-equipped meeting rooms Wi-Fi Internet access Fitness centre and spa Beauty salon Hospitality lounge and business centre Laundry and dry cleaning service Parking space and valet parking 24 hour security with CCTV cameras and Business Park. GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A6077 MLGSM MLGSBM Agung A. Wibowo General Manager Hotel reference code: SIAI Address: Jl.Husein Sastranegara, Sentra Benda No.9, Tangerang,15127 Tel: (62-21) Fax: (62-21) E: jakarta-siai@swiss-belhotel.com 90

97 java A I R P O R T J A K A R T A Currently under development, Swiss-Belhotel Airport is located on Jl. Benda, Cengkareng, Tangerang, close to Jakarta s Soekarno-Hatta International Airport. A four-star international hotel, Swiss-Belhotel Airport will provide convenient and comfortable accommodation for both leisure and business travellers in need of easy access to the airport, for an overnight stopover or a meeting in the nearby Soewarna Business Park. Facilities and Services: 153 guestrooms comprising 142 Deluxe Rooms and 3 Suites Non smoking floors Specially appointed room for the physically challenged Swiss-Café Restaurant 7 well-equipped meeting rooms Wi-Fi Internet access Fitness centre and spa Beauty salon Hospitality lounge and business centre Laundry and dry cleaning service Parking space and valet parking 24 hour security with CCTV cameras Deddy Sasmita General Manager Hotel Code: SBAI Address: Jl. Husein Sastra Negara, Kav. 1 Tangerang, 15125, Main: jakarta-sbai@swiss-belhotel.com swiss-belhotel.com 91

98 JAVA K E M A Y O R A N J A K A R T A Swiss-Belinn Kemayoran is a 3 star international hotel located in Jalan Benyamin Suaeb, Kemayoran, known as the business district for shipping, traders and export/import. The hotel offers easy access to the city centre Jakarta International Expo Kemayoran as well as Mangga Dua area, the largest retail shopping centre in Southeast Asia and many other city attractions. Designed with modern architecture, the hotel offers a range of services and facilities for a 3 star international hotel. Facilities and Services: 156 rooms IDD/NDD Telephone system 32 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safe Coffee and tea making facilities Free WiFi Internet access 6 Meeting rooms Spa and Fitness Centre Swimming Pool Bar Restaurant and Lounge 24 hour in room dining Laundry and Dry Cleaning GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus B1671 CGKSB JKTSBK Andy Djaswandi General Manager Hotel Code: SIKE Address: Complex Springhill Golf Residences Jl. Benyamin Sueb Ruas D7 Blok D6 Jakarta Utara 14410, Tel: (62-21) Fax: (62-21) jakarta-sike@swiss-belhotel.com swiss-belhotel.com 92

99 Java Swiss-Belresidences Kalibata is located in South Jakarta where international schools, shopping and entertainment centres, restaurants, and bars are within easy reach. Soekarno-Hatta International Airport is about 50 minutes drive. The combination of excellent location, modern architecture and contemporary interior design, together with attentive and friendly services, will make Swiss-Belresidences Kalibata the accommodation of choice for discerning visitors to Jakarta. Facilities and Services: 238 comfortable and well-appointed guestrooms comprising 127 Deluxe, 19 Superior Deluxe, 36 Grand Deluxe, 26 Executive Club and 4 Executive Suites Non smoking floors Specially appointed rooms for physically challenged Executive club lounge Lobby lounge and bar (indoor and outdoor) Swiss-Café Restaurant (indoor and outdoor) In-room dining Laundry and dry cleaning service Swimming pool Fitness centre and spa Ballroom, 7 meeting rooms 24-hour security and CCTV camera Wi-Fi internet access Guest lift with security access Parking space and valet parking service GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus B6401 CGKSK JKTSBA Tedi Raditya Trilesmana General Manager Hotel reference code: SAKJ Address: Jl. Kalibata Raya No. 22, Jakarta Selatan, 12740, Reservation: Main: resvsakj@swiss-belhotel.com 93

100 Java A modern and international four-star hotel, Swiss-Belhotel Rasuna Epicentrum is part of Rasuna Epicentrum, the more than 50-hectare superblock located in Kuningan in the heart of Jakarta s Central Business District. Set within Rasuna Epicentrum, the condotel is surrounded by offices with upscale shops and restaurants, and a lifestyle and entertainment centre just steps away. The condotel is also close to a number of embassies, international shopping malls, and exciting night life of South Jakarta. Soekarno-Hatta International Airport is about 50 minutes drive. With its modern architecture and contemporary interior design, Swiss-Belhotel Rasuna Epicentrum offers a winning combination of central location and modern comforts. Facilities and Services: 324 guestrooms comprising 108 Deluxe Rooms, 108 Superior DeluxeRooms, 54 Junior Suite Rooms and 54 Executive Suite Rooms. Deluxe and Superior Deluxe rooms. Non smoking floors Specially appointed rooms for physically challenged Lobby lounge and bar Swiss-Café Restaurant In-room dining Laundry and dry cleaning service Swimming pool (combined facility with Apartment Tower) Fitness centre and spa Hospitality lounge Business centre 6 meeting rooms 24-hour security and CCTV camera Wi-Fi internet access Parking and valet service Hotel reference code:sbre Pre-opening contact details: The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com Budi Irianto General Manager 94

101 Java Swiss-Belinn Simatupang is a three-star international hotel located in TB Simatupang, the new central business district of South Jakarta. Located on South Jakarta Outer Ring Road, the hotel allows easy access to the central business district in South Tangerang, West and East Jakarta. It also provides easy access to Soekarno-Hatta International Airport making it the simple yet stylish accommodation choice for discerning business travellers to Jakarta. Facilities and Services: 159 guestrooms comprising 155 Deluxe rooms, 2 Apartment Suites, 1 Business Suite, and 1 Premiere Suite. Non Smoking Floors Specially appointed rooms for physically challenged Integrated multi plug in all rooms Mini Bar refrigerator in all rooms Hair Dryer in all rooms 14 Laptop size In Room Safe Coffee and Tea making Facilities in all rooms 32 LED TV with cable/satellite TV WI-FI Internet access Laundry and Dry cleaning In room Massage service Swimming Pool 24 hour Security and CCTV camera Valet Parking Service Wi-Fi Internet Access in all Public Areas Hotel reference code:sisa Address: Jl. R.A. Kartini 32, Lebak Bulus Jakarta Tel : (62-21) Fax: (62-21) jakarta-sisa@swiss-belhotel.com Lanny Gesang General Manager 95

102 Java Swiss-Belhotel Pondok Indah is a four-star international hotel in Pondok Indah, the luxury residential and business area of South Jakarta. Located close to the South Jakarta Outer Ring Road, the hotel provides convenient access to the central business district in West and East Jakarta, South Tangerang, as well as Soekarno- Hatta International Airport. Allowing easy access to a variety of entertainments and shopping districts, making it the perfect accommodation for business or leisure travellers to Jakarta. Facilities and Services: 159 rooms including Non smoking floors and connecting rooms and specially appointed rooms for physically challenged guests Balcony available for some room categories Seven Meeting Rooms for up to 144 guests Swiss-Café Restaurant Lobby Lounge and Bar 24 hours in room dining Swimming Pool Fitness Centre Spa and Massage facilities WI-FI Internet access Hotel reference code: SBPI Jl. Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Jakarta, South Jakarta, 12310, Tel : (62-21) resvsbpi@swiss-belhotel.com Dino Leonandri General Manager 96

103 Java Rising in North Jakarta is Swiss-Belhotel Kelapa Gading, a four-star international hotel that will feature modern accommodations and plush amenities that will cater its business and leisure travellers. Giving an utmost convenience to its guests will be the Heteropia Kirana Commercial Avenue, a lifestyle mall attached to the hotel which will provide various entertainment and recreational hubs. Strategically located within the city, the hotel will also have close proximity to government offices, financial institutions and business district. Soekarno-Hatta International Airport is about 45 minutes drive. Facilities and Services 312 rooms consisting 200 Deluxe Rooms, 47 Superior Deluxe Rooms, 10 Grand Deluxe Rooms, 52 Executive Club Rooms, 6 Junior Suite Rooms, 3 Suite Rooms Non smoking floors Guest Lift with Security access Lobby lounge & bar Swiss-Café Restaurant In-room dinning Executive club lounge 16 Meeting rooms and a ballroom Swimming Pool Fitness centre and spa Laundry and dry cleaning 24-hour security and CCTV camera Parking space and valet parking service Hotel reference code: SBKG Pre-opening contact details: The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com Wolfgang Eugen Kiesel General Manager 97

104 Java A four star hotel, managed by Swiss-Belhotel International, Hotel Ciputra Cibubur will provide convenient and international standards of accommodation for both leisure and business travelers in need of easy access to the business districts or many tourist sites. The hotel is located adjacent to a lifestyle shopping mall in Cibubur, offering a variety of dining and entertainment options. Facilities and Services 107 rooms IDD/NDD Telephone system 37 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safe Coffee and tea making facilities Free WiFi Internet access 4 Meeting rooms Spa and Fitness Centre Swimming Pool The Gallery Restaurant 24 hour in room dining Laundry and Dry Cleaning Hotel reference code: HCC Iwan Kurniawan General Manager Address: Jl. Alternatif Cibubur-Cileungsi KM. 4, Bekasi, 17435, Tel: infohcc@swiss-belhotel.com swiss-belhotel.com 98

105 Java Opening 2017 D E P O K Swiss-Belinn Depok is the first international chain hotel located in the heart of the suburban area, Depok, West Java, Jalan Margonda Raya. Only minutes to the train station and major shopping centers, the hotel offers easy access to the main access to Jakarta or through the toll road to Jakarta and Bogor making it convenient to stay for business travellers. Designed with modern architecture, the hotel offers a range of services and facilities for a 3 star international hotel. Facilities and Services 192 rooms IDD/NDD Telephone system 32 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safe Coffee and tea making facilities Free WiFi Internet access Meeting rooms Spa and Fitness Centre Swimming Pool Bar Restaurant and Lounge 24 hour in room dining Laundry and Dry Cleaning Pre-opening contact details: Swiss-Belhotel International Operations & Development Office The Blugreen Boutique Office, Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax: (62-21) , 2952, sbiid@swiss-belhotel.com swiss-belhotel.com 99

106 Java Swiss-Belhotel Serpong, South Tangerang is currently under development as a four-star internationa hotel that will offer guests a high quality standard of comfort, services and facilities. The hotel is ideally located on Jl. Lingkar Timur in BSD City, Serpong, Tangerang Selatan, just 300 metres from the tollroad exit from the direction of Bintaro and 200 metres from the off-ramp into BSD City. Facilities and Services 104 guestrooms Laundry and dry cleaning Fitness centre and spa Swimming pool Guest lift with security access 24-hour security and CCTV camera Parking space Valet parking service Hotel reference code: SBSR Pre-opening contact details: The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com 100

107 Java Opening 2017 Situated two hours from Jakarta, Swiss-Belresort Puncak is currently under development as a 4-star resort that will feature contemporary facilities for ultimate relaxation of guests travelling in this popular holiday area. Facilities and Services 127 rooms Swimming pool All-day-dining restaurant Meeting rooms Spa and Massage Lobby, Lounge and Bar In-room dining Pre-opening contact details: Swiss-Belhotel International Operations & Development Office The Blugreen Boutique Office, Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax: (62-21) , 2952, sbiid@swiss-belhotel.com swiss-belhotel.com 101

108 Java Swiss-Belinn Karawang is a 3 star international hotel in the Karawang Regency, West Java. Designed in modern architecture, the hotel offers and international standard of services and facilities. Situated in Jalan Ahmad Yani, Swiss-Belinn Karawang is allowing easy access to the central industrial area as well as Cikampek Toll Road to Bekasi, Jakarta and Bandung make it a convenience stay for business travellers in Karawang. Facilities and Services: 125 rooms IDD/NDD Telephone system 32 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safe Coffee and tea making facilities Free WiFi Internet access Meeting rooms Spa and Fitness Centre Swimming Pool Bar Restaurant and Lounge 24 hour in room dining Laundry and Dry Cleaning Hotel reference code: SIKA Herry Firmansyah General Manager Jl. Jendral A. Yani N0. 29 Karawang 41315, West Java Tel: (62-267) Fax: (62-267) karawang@swiss-belhotel.com swiss-belhotel.com 102

109 Java rion swiss-belhotel Bandung, capital of West Java, is a highland city surrounded by beautiful mountain countryside. The city is known worldwide for its famous Institute of Technology. Ideally located in the heart of the city, Arion Swiss-Belhotel Bandung is within walking distance of Bandung s railway station, 15 minutes from the city s airport and only two hours from Jakarta. The nearby entertainment district offers a variety of dining and shopping options. Buildings of historic interest and other tourist attractions in and around Bandung are all within easy reach. Facilities and Services: 102 deluxe rooms including Presidential Suite, Junior Suites, Business Suites and Family Suites Wine Cellar with selection of 200 varieties of international wines 3 Meeting Rooms and a ballroom for up to 300 persons Business Centre The Lounge, Swiss Lounge, Swiss-Café Restaurant Rooftop swimming pool, Fitness Centre, Sauna, Spa and Massage facilities Wireless broadband Internet access Laundry and dry cleaning services 24 hour in-room dining Gift Shop, Kids Club Car rental, car parking and driver s room GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus BDO157 Iman Wahyudi General Manager Hotel reference code: SBDG Address: Jl. Otto Iskandardinata No. 16 Bandung 40171, West Java, Tel : (62-22) Fax : (62-22) info@arion-swiss-belhotel.com 103

110 Java Swiss-Belhotel Cirebon is a four-star hotel located in the historic port city of Cirebon on the north coast of West Java Province, approximately 297 km east of Jakarta. Cirebon is only three hours travel by train from Jakarta. It is highly notable for its eco-marine resources as well as historical tourist attractions. Facilities and Services: 182 guestrooms Non smoking floors Specially appointed room for physically challenged Lounge and Bar Swiss-Café Restaurant In-room dining Ballroom, 3 meeting rooms and 3 function rooms Laundry and dry cleaning Fitness centre and spa Swimming pool and children s pool 24-hour security and CCTV cameras Parking space Valet parking service GDS Access Codes: Sabre Apollo / Galileo Hotel reference code: SBCR Address: Cirebon Superblock Jalan Cipto Mangunkusumo 26 Cirebon, West Java, Tel : (62-231) Fax : (62-231) Worldspan Amadeus A1257 CBNSB CBNSBC Yan Handiana General Manager 104

111 Java Hotel Ciputra Semarang, a five-star international hotel with 199 rooms, is located in the heart of the city, approximately 15 minutes away from Ahmad Yani Airport. The hotel is a landmark, located in a retail, dining and entertainment complex on the famous Simpang Lima Square, Central Java,. The hotel is adjacent to Ciputra Mall Semarang, one of the largest and most comprehensive shopping malls in the city. Facilities and Services: 199 rooms including Presidential Suite, Junior Suite, Executive Room, Grand Deluxe, Deluxe and Superior Room Five meeting rooms for up to 175 guests The Gallery Restaurant offers a wide range of international á la carte cuisine and theme night buffets The Executive Lounge, Lobby Lounge, Burgundy Wine Cellar and Hotel Ciputra Bakery Outdoor swimming pool, fitness centre with aerobic classes, sauna, spa, traditional massage and aromatherapy Wi-Fi and wired high speed broadband Internet connection Fully-equipped business centre including legal services, art and web design 24 hour in-room dining, outside catering and car rental Laundry and dry cleaning services GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Ida Bagus General Manager SRGCIP Hotel reference code: HCS Address: Jl. Simpang Lima, P.O. BOX 1288, Semarang Central Java, Tel : (62-24) Fax : (62-24) hcs@hotelciputra-smg.com 105

112 Java Currently under development, Swiss-Belhotel Purwokerto is located on Jalan Jend. Sudirman, Purwokerto, Central Java. The four-star international hotel is part of the Rita Supermall mixed development project, which combines hotel, convention centre and cinema, along with a shopping mall housing a hypermarket, department stores, restaurants, banks and a variety of retail outlets. Facilities and Services 332 guestrooms 10 meeting rooms and a ballroom Swiss-Café Restaurant Lounge and bar Business centre Swimming pool Fitness centre and spa Hotel reference code: SBPR Pre-opening contact details: The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com 106

113 Java Y O G Y A K A R T A Swiss-Belhotel Yogyakarta is a 3 star international hotel located in Jalan Jenderal Sudirman Yogyakarta. The hotel allows easy access to the central business and government district, only minutes from the train station and major tourist sites as well as city attractions, making it a perfect option for both business and leisure travellers. Facilities and Services 123 rooms IDD/NDD Telephone system 32 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safe Coffee and tea making facilities Free WiFi Internet access 4 Meeting rooms Business centre Spa and Fitness Centre Swimming Pool and Pool Bar Bar Restaurant and Lounge 24 hour in room dining Laundry and Dry Cleaning Hotel reference code: SBYO Address: JL. Jend. Sudirman No. 69 Yogyakarta, Tel: yogya-sbyo@swiss-belhotel.com Dedik Abdillah General Manager 107

114 Java Swiss-Belinn Saripetojo Solo is currently under development. Ideally situated in the heart of the city, the hotel will offer business and leisure travellers to Solo a combination of central location, international standards, quality and excellent value. Swiss-Belinn Saripetojo Solo will provide convenient and pleasant accommodation in a modern design, making it an ideal choice for both business and leisure travellers. Facilities and Services 178 rooms IDD/NDD Telephone system 32 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safe Coffee and tea making facilities Free WiFi Internet access Meeting rooms Spa and Fitness Centre Swimming Pool Bar, Restaurant and Lounge 24 hour in room dining Laundry and Dry Cleaning Hotel reference code: SBSR Address: Jl. Slamet Riyadi No. 437, Solo Tel: (62-271) solo-sisr@swiss-belhotel.com Faisal Tranggono General Manager 108

115 Java M A L A N G Currently nearing completion as a three-star international hotel, Swiss-Belinn Malang will target leisure and business travellers to Malang city. The second largest city in s East Java Province, Malang is a city of great historical significance. From the 8th century it was the seat of government of the ancient Kanjuruhan and Singhasari kingdoms. Malang is located between Mount Semeru, the highest mountain on Java, and Mount Bromo (Bromo-Tengger-Semeru National Park). A popular domestic and international tourism destination, Malang has some spectacular beaches, while the beautiful landscape of the region is dotted with ancient temples and relics of its glorious past. Located 100 km south from Surabaya, Malang is served by intercity bus and train services, and has its own small airport for domestic flights. Facilities and Services 203 guestrooms Swiss-Café Restaurant with indoor and outdoor seating BaReLo Fitness centre and spa Wi-Fi internet access 5 adjoining meeting rooms and a ballroom GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A6077 MLGSM MLGSBM Gunawan T.D. Putra General Manager Hotel reference code: SIMA Address: JL. Veteran No.8A Malang, Tel: (62-341) Fax: (62-341)

116 Java Located in the historic city of Surabaya, capital of s East Java Province, Swiss-Belinn Manyar blends a modern architectural style with a spacious, bright and elegant interior design. The hotel s 150 guestrooms combine the highest levels of comfort and convenience with modern contemporary décor. Swiss-Belinn Manyar is ideal for both business and leisure travellers who are sure to delight in the hotel s array of facilities and amenities. The country s second largest city, Surabaya is the main seaport and commercial centre for the eastern region of. Surabaya is a bustling metropolis where modern shopping malls and entertainment centres are contrasted by traditional markets and historic buildings. Access to Surabaya is well provided with the city being served by Juanda International Airport, and intercity rail and bus services. Located in the heart of the city, Swiss-Belinn Manyar is surrounded by restaurants, shops, banks, entertainment centres and some of the city s many places of interest. Facilities and Services: 149 guestrooms, comprising 137 Deluxe Rooms, 4 Junior Suites and 2 Executive Suites Non smoking floors Specially appointed room for the physically challenged BaReLo (Bar, Restaurant and Lounge) Wi-Fi Internet access Swimming pool Fitness centre and spa Parking space and valet parking service Laundry and dry cleaning service Ballroom and 6 meeting rooms CCTV camera GDS Access Codes: Erwin James General Manager Sabre Apollo / Galileo Worldspan Amadeus A5968 SUBBM SUBSBM Hotel reference code: SIMY Address: Jalan Manyar Kertoarjo No. 100, Surabaya East Java, Tel: (62-31) Fax : (62-31)

117 Java A majestic tower complex in the city of Surabaya, capital of s East Java province, Hotel Ciputra World Surabaya is destined to become one of the city s signature landmarks. Every facility expected in an international hotel will be available to guests. Luxury, personalised and attentive service, and high quality facilities combine with convenience make Hotel Ciputra World Surabaya the preferred choice for discerning travellers, whether in Surabaya on business or leisure. The country s second largest city, Surabaya is an important interisland seaport and commercial centre for the eastern region of. A city with a colourful history, Surabaya is a bustling metropolis where modern shopping malls and entertainment centres are contrasted by traditional markets and historic buildings. Access to Surabaya is well provided with the city being served by Juanda International Airport, and intercity rail and bus services. Facilities and Services 212 guestrooms Lobby lounge and bar Swiss-Café Restaurant Specialty restaurant In-room dining Executive lounge Ballroom and 5 meeting rooms Fitness centre and spa Swimming pool and children s pool Non smoking floors Christiane Wasfy General Manager Hotel reference code:cws Jl. Mayjend Sungkono Tel: (62-31) Fax: (62-31) infocws@swiss-belhotel.com swiss-belhotel.com 111

118 Java Opening 2018 D A R M O S U R A B A Y A Swiss-Belhotel Darmo is located in the Darmo Centrum in the heart of Surabaya, the bustling capital city of s East Java Province. This four-star international hotel will feature sophisticated amenities to target both business leisure and travellers to Surabaya and appreciate the focus of Swiss-Belhotel Darmo on service, comfort and convenience. The country s second largest city, Surabaya is the main seaport and economic centre for the eastern region of. The city is a bustling metropolis where traditional markets thrive among modern office buildings and shopping malls, leisure and entertainment centres and historic icons. Juanda International Airport serves domestic and international flights, while air-conditioned bus services criss-cross Java from Surabaya to all major towns and cities. There is also a fast, direct rail link to Jakarta. As an integrated condotel and retail complex, Swiss-Belhotel Darmo will give guests direct access to branded retail outlets, restaurants, salons, banks, leisure and entertainment options. Located in the heart of the city, Swiss-Belhotel Darmo will provide easy access to business and shopping districts and some of Surabaya s many places of interest. Facilities and Services 239 guestrooms Non smoking floors Specially appointed room for the physically challenged Lobby lounge and bar Swiss-Café Restaurant In-room dining Ballroom and 3 meeting rooms Wi-Fi internet access Fitness centre and spa Swimming pool Laundry and dry cleaning service Business centre Hospitality lounge 24-hour security and CCTV Hotel reference code: SBSU Pre-opening contact details: Swiss-Belhotel International Operations & Development Office The Blugreen Boutique Office, Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax: (62-21) , 2952, sbiid@swiss-belhotel.com swiss-belhotel.com 112

119 Java T U N J U N G A N Currently under development in Surabaya, capital city of s East Java Province, Swiss-Belinn Tunjungan will be a three-star international hotel designed in modern architectural style. Targeting both leisure and business travellers, guests will appreciate the hotel s strong focus on safety, comfort and convenience. And of course, the easy access they will have to the city s tourist attractions, business and commercial districts, and the myriad shops, restaurants and cafés in the surrounding area. Hotel reference code: SISU Address: Jl. Tunjungan No. 101 Surabaya, East Java, Tel: (62-31) Fax: (62-31) surabaya-sisu@swiss-belhotel.com Facilities and Services 190 guestrooms Non smoking floors Specially appointed room for the physically challenged 6 meeting rooms Wi-Fi Internet access BaReLo (Bar, Restaurant and Lounge) In-room dining Fitness centre and spa Swimming pool (adults and children) 24-hour security and CCTV Parking space and valet parking service Laundry and dry cleaning service Jeffry Febrianto General Manager 113

120 kalimantan B O R N E O B A N J A R M A S I N Banjarmasin is the capital city and biggest commercial centre of South Kalimantan. Swiss-Belhotel Borneo Banjarmasin is located in the city centre, overlooking the Martapura river and approximately 45 minutes from Syamsudin Noor Airport. Facilities and Services: 112 rooms including Presidential Suites, Junior Suites, Deluxe and Superior Ballroom for up to 300 persons and meeting room Outdoor banquet venue for up to 500 persons Jukung Restaurant overlooking the Martapura River, open 24 hours Lounge bar with daily live entertainment Business centre with secretarial services and broadband internet facilities Wi-Fi internet access 24-hour in-room dining Car rental Laundry and dry cleaning services Daily Tour of Floating Market GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus BDJSWI Rio Haryono General Manager Hotel code reference: SBB Address: Jl. Pangeran Antasari No. 86 A Banjarmasin 70241, Tel : (62-511) Fax : (62-511) banjarmasin@swiss-belhotel.com 114

121 kalimantan This four-star international hotel is located beside an extensive shopping mall with a variety of dining choices, shops, supermarket, children s playground, cinemas, and many other entertainment options. The hotel has a fantastic panoramic view of the city and the picturesque Mahakam River and is located in the Central Business District of Samarinda. Facilities and Services: 183 rooms including a Presidential Suite, Suites, Executive Club, Deluxe and Superior Rooms Tepian Lounge with live music One ballroom able to accommodate 1,500 persons and four meeting rooms with complete audio-visual facilities The Mahakam Restaurant offers a wide range of international a la carte dishes and Chinese cuisine Wi-Fi Internet access throughout the hotel, complimentary in all rooms Executive Lounge with complimentary broadband Internet 24-hour in-room dining, laundry and dry cleaning services Swimming pool, fitness centre, spa and jacuzzi GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus SRI538 Diaz Yonadie General Manager Hotel reference code: SBBS Address: Jl. Mulawarman 6, Samarinda East Kalimantan, Tel : (62-541) Fax : (62-541) samarinda@swiss-belhotel.com 115

122 kalimantan R swiss-belhotel T A R A K A N This four-star international hotel is less than 10 minutes from Juwata Airport and within 50 minutes by plane to Balikpapan. The hotel is situated in the heart of Tarakan Island, East Kalimantan. Centrally located, the property offers an ideal base for visitors to explore the island. Facilities and Services: 82 rooms including Presidential Suite, Junior Suites, Deluxe and Superior Rooms Swiss-Café Restaurant and Lobby lounge Business Centre Meeting rooms and ballroom for up to 400 persons Swimming pool and massage facilities 24-hour in-room dining Car rental and laundry services 24-hour security GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus TRKWS TRKSWI Yan Handiana General Manager Hotel reference code: SBTK Address: Jl Mulawarman 15, Tarakan East Kalimantan, Tel : (62-551) Fax : (62-551) tarakan@swiss-belhotel.com 116

123 kalimantan Swiss-Belinn Balikpapan provides three-star international standards and services. Located in Balikpapan on the east coast of the island of Kalimantan. The hotel has easy access to the business and government district and is just 10 minutes from Sepinggan International Airport. The hotel is attached to office blocks and entertainment venues, offering plentiful options for dining and leisure. Facilities and Services: 133 guestrooms BaReLo (Bar, Restaurant and Lounge) 4 meeting rooms can be combined into a ballroom setup to accommodate up to 200 people Broadband internet access in rooms and public areas Business centre Fitness centre and spa 24-hour In-room dining Laundry and dry cleaning 24-hour security & CCTV came GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus BPN01 BPN001 Fajar Tri Amboro General Manager Hotel reference code: SIBK Address: Sudirman Square, Jl. Jend. Sudirman No. 345, Balikpapan East Kalimantan Tel : (62-542) Fax : (62-542) balikpapan-sibk@swiss-belhotel.com 117

124 kalimantan Swiss-Belhotel Balikpapan provides four-star international standards and services. The hotel is ideally located in the city centre, it is an ultimate combination of hotel, mall, serviced apartments and conference centre. Facilities and Services: 230 hotel rooms including Presidential suite, Business Suite, Executive Club, Superior Deluxe and Deluxe rooms 25 apartments including studios, two bedrooms and three bedrooms Business Centre Barito Lounge and Bar Swiss-Café Restaurant 6 meeting rooms and a Ballroom for up to 2500 persons Swimming pool, fitness centre, sauna and spa Wi-Fi internet access and integrated multiplug in all guestrooms Laundry and dry cleaning services 24-hour in-room dining Rental shops Praying room for guests Valet parking, car rental and limousine service GDS Access Codes: Sabre Apollo / Galileo Hotel reference code: SBBK Worldspan Amadeus A5897 BPNBB BPNBBE Sylvain Croise General Manager Address: Swiss-Belhotel Balikpapan Komplex Balcony City Jalan Jend. Sudirman, Balikpapan East Kalimantan - Tel: (62-542) Fax: (62-542) balikpapan-sbbk@swiss-belhotel.com swiss-belhotel.com 118

125 kalimantan This four-star international hotel is conveniently located and will offer a resort atmosphere with a relaxed and tranquil ambiance. Just 15 minutes from the airport, the hotel has easy access to entertainment venues and tourist attractions. Facilities and Services: 150 guestrooms including Presidential Suite, Suite Pool Access, Suites, Grand Deluxe Pool Access, Grand Deluxe, Deluxe Pool Access and Deluxe Lobby Lounge and Bar, Indoor and Outdoor Restaurants Business Centre with Broadband Internet Access Seven Meeting Rooms and Ballroom Swimming Pool, adjacent to Kids pool Fitness Centre, Sauna, Spa and Massage facilities 24-hour In-Room Dining Internet Access and Wi-Fi in public areas Laundry and Dry Cleaning services Spacious parking facility GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus PKYSB PKYSBD Zen Achmad Riza General Manager Hotel reference code: SBPA Address : Jl. Tjilik Riwut Km. 5 No. 9 Palangka Raya Central Kalimantan, Tel : (62-536) Fax : (62-536) palangkaraya@swiss-belhotel.com 119

126 kalimantan Swiss-Belinn Pangkalan Bun is a three-star international hotel in the capital of Kotawaringin Barat Regency in the west of Central Kalimantan. Strategically located in the heart of the city, the hotel is only 10 minutes from Iskandar Airport and only minutes from Kumai Harbour. Facilities and Services: 93 rooms including Deluxe, Grand Deluxe, Executive Suite, Royal Suite and a Presidential Suite Bar, Restaurant and Lounge (BaReLo ) 3 Meeting Rooms and a Ballroom for up to 750 persons Swimming Pool Fitness Centre and Spa Karaoke Laundry and Dry Cleaning Rental space for tenants or shops GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A6101 PKNPB PKNPBN Ali Alimin General Manager Hotel reference code: SIPA Address: Jalan Ahmad Yani Km. 2, Pangkalan Bun Central Kalimantan, Tel : (62-532) Fax : (62-532) pangkalanbun@swiss-belhotel.com 120

127 riau islands R swiss-inn B A T A M A three-star international hotel located approximately 10 minutes from the city centre, a 30-minute drive from Hang Nadim Airport, and only minutes from Ferry Terminals to Singapore. Swiss-Inn Batam offers easy access to the Central Business District and tourist attractions. The ideal choice for those conducting business in Batam, corporate guests will enjoy the uniqueness of the hotel and the quaint ambience which complements its modern conveniences and facilities. Facilities and Services: 128 guestrooms Swiss-Café Restaurant, Serunai Lobby Lounge and Bar 3 meeting rooms for up to 70 persons One Way KTV with 6 VIP rooms Wi-Fi internet access Fitness centre and spa 24-hour in-room dining Car rental Laundry and dry cleaning services GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus BTHSW BTHSWI Hotel reference code: SIB Address: Komplek Villa Idaman, Baloi, Batam 29432, Tel : (62-778) Fax : (62-778) sibatam@swiss-belhotel.com 121

128 riau islands B A T A M A three-star international hotel located in the commercial district, Swiss-Belinn Batam is within walking distance of all key places of interest in the city. The hotel is approximately 30 minutes drive from Hang Nadim International Airport and only minutes from ferry terminal to Singapore. Facilities and Services: 84 guestrooms and well-furnished apartments with one and two bedrooms Swiss-Café Restaurant, Island Pool Bar Sunset Karaoke with eight VIP rooms Wi-Fi internet access Swimming pool, fitness centre and steam room 24-hour in-room dining Car rental Laundry and dry cleaning service GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus BTHBE BTHBEL Code reference: SIBT Address: Jl. Prambanan No. 1, Jodoh Batam 29432, Tel : (62-778) Fax : (62-778) sbbatam@swiss-belhotel.com 122

129 riau islands Swiss-Belhotel Harbour Bay is a four-star international hotel that provides a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and adjacent to Harbour Bay Ferry terminal. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay offers easy access to a variety of entertainment and leisure activities, and many dining options. It is the ideal accommodation option for business and leisure travellers to Batam. Facilities and Services: 180 guestrooms including Deluxe, Deluxe Pool View, Grand Deluxe, Suite, and Presidential Suite. Wi-Fi internet access Business centre Concierge Valet service Swiss-Café Restaurant, Chinese Restaurant, Lobby Lounge and Bar 24-hour in-room dining Laundry and dry cleaning 4 meeting rooms and 2 ballrooms that can hold up to 3,000 guests Swimming pool Fitness centre and spa GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus BTHSB BTHSBH Hotel reference code: SBHB Address: Harbour Bay Complex Jl Duyung, Sei Jodoh Batu Ampar, Batam Tel : (62-778) Fax : ( batamsbhb@swiss-belhotel.com 123

130 riau islands A three-star international hotel, Swiss-Belinn SKA Pekanbaru is strategically located in the commercial area of Pekanbaru, Riau, with easy access to the business and government district and only 10 minutes from Sultan Syarif Kasim II International Airport. Situated in SKA Mall, one of the popular lifestyle mall complexes in the city, the hotel provides a wide range of entertainment, shopping and dining options. Adjacent to the hotel is a soon-to-be opened Convention Centre that can accommodate more than 4,000 persons.. Facilities and Services: 108 well-appointed guestrooms in contemporary design including Suites and Deluxe. BaReLo (Bar, Restaurant and Lounge) 5 Meeting Rooms and a Ballroom with the capacity of up to 200 guests Roof-top Swimming Pool Roof-top Fitness Centre and Spa Free Broadband Internet Access in public areas 24-hour In-Room Dining Laundry and Dry Cleaning GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A6124 PKUSB PKUBSP Anton Rezie General Manager Hotel Refence Code: SIPU Address: Complex SKA Mall Jl. Soekarno-Hatta Lot 69 Pekanbaru, Riau 28294, Tel : (62-761) Fax : (62-761) pekanbaru@swiss-belhotel.com 124

131 riau islands Conveniently situated within the SKA Complex, Swiss-Belhotel ska Pekanbaru is a four-star hotel that will offer modern contemporary facilities and personalised service to its discerning business and leisure guests. For small functions and intimate gatherings, the hotel will provide two well-equipped meeting rooms and for bigger corporate launches and social events, the newly built ska Co Ex Convention and Exhibition Centre can be easily accessed. Facilities and Services: 213 rooms 2 meeting rooms Fitness Centre and spa Swimming Pool Swiss-Café Restaurant Executive Lounge Valet Parking Service Hotel Refence Code: SBPU Address: Complex SKA Mall, Jalan Soekarno-Hatta Lot 69, Pekanbaru, Riau 28294, Tel: (32-761) Fax: (32-761) docsbpu@swiss-belhotel.com swiss-belhotel.com Anton Rezie General Manager 125

132 riau islands SKA Co Ex Convention & Exhibition Centre Pekanbaru is strategically located in the business district of Pekanbaru, Riau, with easy access to the other corporate and government area with only 10 minutes drive from the Sultan Syarif Kasim II International Airport. Being in the same complex with Swiss-Belinn Ska Pekanbaru, SKA Mall and the soon to open Swiss-Belhotel Ska Pekanbaru, it is an ideal venue for Meeting, Incentives, Conferences and Exhibitions, supported not only with star-rated accommodation and services but also the biggest Shopping Mall in the city. Complete with the biggest and grandest ballroom in Pekanbaru as well as numerous contemporary designed meeting venues, SKA Co ex is definitely a prime choice to organize any type of event in Pekanbaru. Facilities and Services: VIP Rooms VIP Lift Access Bridal Room Business Centre Chinese Restaurant 5 Meeting Rooms with the capacity of up to 200 persons 4 Ballrooms with the capacity of up to 3,000 persons Spacious Parking Area Address: Complex SKA Mall, Jalan Soekarno-Hatta Lot 69, Pekanbaru, Riau 28294, Tel: (32-761) Fax: (32-761) docsbpu@swiss-belhotel.com swiss-belhotel.com Anton Rezie General Manager 126

133 bangka belitung islands P A N G K A L P I N A N G B A N G K A Swiss-Belhotel Pangkal Pinang is currently under development as a four-star international hotel on the island of Bangka off the east coast of Sumatra. Separated from Sumatra by the Bangka Strait, the Bangka-Belitung island group forms Bangka-Belitung Province. Pangkalpinang on Bangka Island is the biggest city and capital of the province. Giant granite rock formations, white sandy beaches, blue sea water and coral reefs are among the natural attractions that draw tourists from around the world to these enchanting tropical islands. Understandably, sunbathing, beach sports, scuba diving, snorkelling, fishing and sailing are the most popular recreational activities. Bangka-Belitung is easy to reach by plane from Jakarta, a 50-minute flight, and from Palembang just a 30-minute flight. Hotel reference code: SBPP Pre-opening contact details: Jl. Jenderal Sudirman 109, Pangkal Pinang Kepulauan Bangka Belitung, Tel : (0717) Fax : (0717) Facilities and Services 141 guestrooms Meeting rooms and ballroom Swiss-Café Restaurant Restaurants Cocktail lounge Lobby lounge 127

134 sumatera Grand Swiss-Belhotel Medan, a five-star hotel and suites, is situated in the heart of the Central Business District of Medan. It is a first class international hotel, adjacent to the Cambridge Condominium and Shopping Mall. Facilities and Services: 242 rooms including Presidential Suite, Suites, Executive Grand Deluxe, Executive Superior Deluxe, Executive Deluxe, Grand Deluxe, Superior Deluxe and Deluxe Rendezvous Lounge and Swiss-Café Restaurant with Wi-Fi internet access 13 banquet rooms and ballroom for up to 300 guests The View Music Lounge and Bar and The Edge Restaurant Swimming pool Fitness centre, sauna and spa 24-hour in-room dining Broadband Internet 24-hour security GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Michael G. Perdikaris General Manager MESSW MESSWI Hotel reference code: GSBM Address: Jl. S. Parman No. 217 Medan 20152, North Sumatera, Tel : (62-61) Fax : (62-61) medan@swiss-belhotel.com 128

135 sumatera M E D A N Swiss-Belinn Medan is within walking distance of many shopping areas and the paradise of Hawker food in Medan, making it the ideal option for both business and leisure travellers who are looking for affordable yet convenient accommodation in Medan. Facilities and Services: 180 stylish guestrooms comprising Superior, Deluxe, Superior Deluxe, Junior Suite and Presidential Suite in minimalist design BaReLo (Bar, Restaurant and Lounge) 5 meeting rooms with a capacity of up to 180 persons Business centre Laundry and dry cleaning Fitness centre and spa 24-hour Mini Mart GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus MESMY MESMYD Tjatur Ariefianto General Manager Hotel reference code: SIMD Address: Jl. Surabaya 88, Medan, North Sumatera Tel : (62-61) Fax : (62-61) medan-simd@swiss-belhotel.com 129

136 sumatera J A M B I Swiss-Belhotel Jambi is currently under development on Jalan Prof. Soemantri Brojonegoro in Jambi, the capital city of s Jambi Province, Sumatra. The hotel s convenient location and impressive array of guest facilities will be combined with a high standard of services to ensure that Swiss-Belhotel Jambi fully meets guests expectations of a four-star international hotel. Facilities and Services 136 guestrooms comprising 125 Deluxe, 3 Executive Suites, 1 Premier Suite and 1 President Suite Non-smoking rooms Specially appointed room for the physically challenged 5 Meeting rooms for up to 160 guests 1 Ballroom for up to 1000 guests Swiss-Café Restaurant BnB Lounge Laundry and Dry Cleaning Valet Parking High Speed WIFI internet access in public area Business Centre 24-hour Room Service Spa and Sauna Gym and Health Centre Swimming Pool for adult and kids Shuttle Service to and from Airport Hotel reference code: SBJA Address: Jl. Soemantri Brojonegoro No. 1 Solok Sipin, Danau Sipin Jambi Tel: Fax: jambi-sbja@swiss-belhotel.com Ivan Bakara General Manager 130

137 sulawesi R swiss-belhotel maleosan M A N A D O Conveniently located in the centre of the eco-tourism area and business district of Jalan Jenderal Sudirman, Manado, and surrounded by the breathtaking scenic beauty, Swiss-Belhotel Maleosan is the most luxurious and contemporary four-star hotel in Manado, North Sulawesi. Facilities and Services: 169 rooms including Presidential Suite, Executive Club, Deluxe and Superior Rooms Minahasa Lobby Lounge and Bar Business Centre Internet access facilities Swiss-Café Restaurant and Swiss-Deli Karaoke and Bar Ten meeting rooms for up to 200 persons and a ballroom for 1,000 persons Swimming pool, spa, massage facilities, sauna and fitness centre 24-hour in-room dining Car rental and valet service Laundry and Dry Cleaning service GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Elwas Soewarno General Manager MDCSW MDCSWI Hotel reference code: SBMD Address: Jl. Jenderal Sudirman Kav 85-87, Manado 95122, North Sulawesi, Tel : (62-431) Fax : (62-431) manado@swiss-belhotel.com 131

138 sulawesi A business hotel with the ambience of a resort, blends the comforts of modern accommodation with the beauty of natural surroundings: the gorgeous Palu Bay. Situated in the central business district of Palu, the hotel is merely 20 minutes from the Mutiara Airport and ten minutes from the city centre. Facilities and Services: 80 Deluxe Hotel/Villa, 25 Superior Deluxe, 14 Grand Deluxe, 1 Executive, 4 Hotel/Villa, 2 Grand Suite, with a total of 126 rooms Lobby Lounge, Swiss-Café Restaurant, The Swiss Patio, Salsa Coffee Shop, Silae Chinese Restaurant Star Lounge Bar and Entertainment Venue Business centre 7 meeting rooms for up to 150 persons and a 1,000 square metre ballroom that can accommodate up to 1,500 persons 10 karaoke rooms Swimming pool Fitness centre, sauna and spa 24-hour in-room dining Car rental and laundry services Wi-Fi internet access GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus PLWSW PLWSWI Guntoro Purnomo General Manager Hotel reference code: SBSP Address: Jl. Malonda No. 12, Silae Palu Central Sulawesi, Tel : (62-451) Fax : (62-451) palu@swiss-belhotel.com 132

139 sulawesi Swiss-Belhotel Kendari is a four-star international hotel only 30 minutes from Haluoleo Airport and with easy access to the city centre. The Hotel is 10 minutes to an exclusive shopping mall offering a variety of dining and entertainment options. With its unobstructed view of the sea, Swiss-Belhotel Kendari features comfortable rooms to fit the needs of travelling businessmen and families. Facilities and Services: 111 rooms including Presidential Suite, Suites, Executive Rooms, Grand Deluxe, Deluxe and Superior rooms Non smoking rooms Presidential Suite with whirlpool and home theatre facilities Swiss-Café Restaurant, Wakatobi Lobby Lounge and Bar, Music Lounge, smoking area, Tamborasi Pool & Bar, Swiss Deli 6 meeting rooms and a ballroom which can accommodate up to 500 persons Business centre Swimming pool Fitness centre and spa 24-hour in-room dining GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus KDISW KDISWI Fauzi Firdaus General Manager Hotel reference code: SBKN Address: Jl. Edi Sabara No. 88, By Pass, Kendari South East Sulawesi, Tel : (62-401) Fax : (62-401) kendari@swiss-belhotel.com 133

140 sulawesi P A N A K K U K A N G M A K A S S A R Swiss-Belinn Panakkukang Makassar is a three-star international hotel, strategically located in Panakkukang, one of the busiest trading areas in Makassar. Swiss-Belinn Panakkukang Makassar is only 20 minutes to Sultan Hassanudin II International Airport. The hotel is connected to Panakkukang Square & Mall containing 3 big supermarkets and a trade central, allows easy access to the business and government district, various entertainment centres, leisure and tourism sites, as well as many dining options to be enjoyed in Makassar, the capital city of South Sulawesi. Facilities and Services: 183 guestrooms comprising of Executive Suites, Executive, Superior Deluxe and Deluxe Non smoking rooms 24-hour in-room dining Business centre Swiss-Café Restaurant The Lounge La Pizza a wood fired authentic Italian Pizza terrace 6 meeting rooms and a ballroom with the capacity of up to 750 persons Fitness centre and spa The Plaza a multi function semi-outdoor area Laundry service GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus UPGBP UPGBPM Appointment Pending General Manager Hotel reference code: SIMK Address: Jl. Boulevard Raya No. 55, Panakkukang Makassar 90222, South Sulawesi, Tel : (62-411) Fax : (62-411) makassar-simk@swiss-belhotel.com 134

141 sulawesi Currently under development, Swiss-Belhotel Makassar will be a 4-star hotel featuring 249 guestrooms and an array of facilities designed to accommodate the needs of both business and leisure travellers to Makassar, the historic seaport, capital city and centre of administra-tion of s South Sulawesi Province. Swiss-Belhotel Makassar will offer sophisticated business and social function facilities with function rooms located on three floors of the hotel. The individual function rooms will be capable of being combined to provide rooms ranging in size up to a spacious 575 sqm on each of floors three and four of the hotel, and up to 323 sqm on the fifth floor. Facilities and Services: Non smoking floors Specially appointed room for the physically challenged Bathroom with shower in all deluxe rooms Bathtub in all suites Home theater in presidential suite Coffee shop Lobby lounge and bar 24 hour in-room dining Pool bar Wi-Fi Internet access Fitness centre, spa and massage Swimming pool (Adult & Kids) Guest lift with security access 24 hour security and CCTV Parking space and valet parking service Laundry and dry cleaning service Extensive meeting facilities Wawan Setiawan General Manager Hotel reference code: SBMK Jalan Ujung Pandang No. 8, Makassar, South Sulawesi, 90111, Tel : makassar-sbmk@swiss-belhotel.com 135

142 sulawesi Sitting beautifully on top of Halimun Mountain, Swiss-Belinn Luwuk provides a majestic view of lush greeneries and unspoilt rainforest of Sulawesi. While guests relax to the surrounding natural beauty, they can enjoy fresh and authentic n cuisine from the hotel s Bar, Restaurant and Lounge. The hotel is also easily accessible to any travellers being located only 10 minutes away from the airport. Facilities and Services All Non Smoking Rooms Specially appointed rooms for physically challenge Contactless Door lock Universal plug in all rooms Mini Bar Refrigerator in all rooms Hair Dryer in all rooms Laptop size In Room Safe in all rooms Bathroom with Shower in all Rooms Coffee and Tea making Facilities in all rooms 40 LED TV with cable/satellite TV featuring various news, sport and entertainment channels Telephone with Local, National and international direct Dialing Free WIFI Internet access Laundry Spa & Fitness Centre Swimming Pool (Adult & Kids) Guest Lift Pre-opening contact details: The Blugreen Boutique Office Tower C-D, 2nd Floor Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan, Kembangan Utara, Jakarta Barat 11610, Tel : (62-21) , Fax : (62-21) , 2952, sbiid@swiss-belhotel.com Erwin Triyuswanto General Manager 136

143 maluku R swiss-belhotel A M B O N The first four-star international hotel in the area, Swiss-Belhotel Ambon is 45 minutes drive from Pattimura Airport. Located in the centre of the capital city of Maluku Province, this modern concept hotel offers a different touch in accommodation for business and leisure travellers. Facilities and Services: 111 rooms including Presidential Suite, Suites, Junior Suites, Grand Deluxe, Superior Deluxe and Deluxe rooms Swiss-Café Restaurant, Lucipara Lounge and Bar 1 boardroom, 5 meeting rooms, and a 300 square metre ballroom with a capacity of 500 persons Business centre Wi-Fi internet access Fitness centre and spa 24-hour in-room dining 24-hour security Laundry service Rental space Car rental services Parking space GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Rahma Putri General Manager AMQAM AMQAMB Hotel reference code: SBAM Address: Jl. Benteng Kapaha Ambon Tel : (62-911) Fax : (62-911) , ambon@swiss-belhotel.com 137

144 papua R swiss-belhotel Swiss-Belhotel Papua is ideally located in the centre of Jayapura s thriving business and commercial districts, commanding dazzling views of the city and Jotefa Bay. Sentani Airport is about 45-minute drive from the hotel. Facilities and Services: 96 rooms including Presidential Suite, Suites, Executive Rooms, Grand Deluxe, Deluxe and Superior rooms Non-smoking rooms Whirlpool in the Presidential Suite Swiss-Café Restaurant, Matoa 2 meeting rooms and a ballroom which can accommodate up to 500 persons, and a Ballroom Business Centre, swimming pool, fitness centre, Spa and Massage 24-hour in-room dining GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus DJJ975 Johannis Willem Makatita General Manager Hotel reference code: SBJ Address: Pusat Bisnis Jayapura Jl. Pasifik Permai, Jayapura 99112, Papua, Tel : (62-967) Fax : (62-967) , jayapura@swiss-belhotel.com 138

145 papua R swiss-belhotel M A N O K W A R I Swiss-Belhotel Manokwari is located in the city centre with easy access to the Central Business District and tourist attractions. The hotel is adjacent to a department store, supermarket and entertainment venues. Facilities and Services: 114 well furnished rooms including Presidential Suite, Royal Suites, Executive Suites, Junior Suites, Superior Deluxe, Deluxe rooms and 1 apartment with two bedrooms Wi-Fi internet access Business centre Swiss-Café Restaurant featuring buffet and a la carte cuisine Breeze Lounge and Bar Outdoor swimming pool 17 comfortable karaoke rooms 8 meeting rooms and a ballroom for up to 400 persons Fitness centre, sauna and spa 24-hour in-room dining Car rental services Laundry services GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Adri Syawal General Manager MKW999 Hotel reference code: SBMI Address: Jl. Yos Sudarso No. 8, Manokwari, West Papua, Tel : (62-986) Fax : (62-986) manokwari@swiss-belhotel.com 139

146 papua Located on Jalan Mandala, Batu Palami, Swiss-Belhotel Merauke, the largest international four-star hotel in Merauke is only 10 minutes away from Mopah Airport. Facilities and Services: 103 guestrooms, including Presidential Suite, Suite, Junior Suite and Deluxe Swiss-Café Restaurant, Sawak Lobby Lounge and bar 24-hour in-room dining Business Centre Swimming pool, fitness centre and spa 2 meeting rooms and a ballroom for up to 500 persons Wi-Fi Internet access in public areas GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Munadir Syah General Manager MKQ01 MKQ001 Hotel reference code: SBME Address: Jl. Raya Mandala, Bambu Pemali, Merauke 99616, Papua, Tel : (62-971) Fax : (62-971) merauke@swiss-belhotel.com 140

147 PAPUA Swiss-Belhotel Sorong is the first 4 star international hotel in the chartered coastal city of Sorong in the eastern n province of West Papua, a gateway to s Raja Ampat Islands. The hotel is strategically located in the heart of the city, and only 10 minutes drive from Domine Edward Osok Airport, allowing easy access to central business and the government districts in Sorong. Swiss-Belhotel Sorong boast 126 guestrooms with all the comforts you would expect from an international chain of four-star hotels. Enjoy 37-inch LED TVs, cable channels, high-speed Internet access and a full range of other amenities that will make your stay here the most comfortable one possible. The hotel offers an impressive range of wining and dining options within our premises. Offering both international and local cuisines, while our lounge bars serves light snacks and live entertainment to wind down from a busy day. Facilities and Services: 126 rooms IDD/NDD Telephone system 32 LED TV with cable/satellite TV Mini refrigerator Laptop size in room safes Coffee and tea making facilities Free WiFi Internet access 4 Meeting rooms Spa and Fitness Centre Swimming Pool Swiss-Café Restaurant 24 hour in room dining Laundry and Dry Cleaning Hotel reference code: SBSO Address: Jl. Jend. Sudirman, Sorong Papua Barat, Tel: (62-951) Fax: (62-951) sorong@swiss-belhotel.com swiss-belhotel.com Iwan Suprajitno General Manager 141

148 bali Zest Hotel Legian is a two-star international hotel ideally located in the suburban and beach area on the west coast of the beautiful Bali. It will feature modern facilities that will provide utmost comfort and convenience to its business and leisure travellers. Facilities and Services 45 guestrooms Wi-Fi internet acces Laundry and dry cleaning Concierge Citrus Café Hotel reference code: ZHLE Jl. Werkudara No. 525, Legian, Bali, Tel : resv-zhle@zesthotel.com I Dewa Ayu Diah Suryandari General Manager 142

149 java Zest Hotel Airport Cengkareng is situated in a prime location just five minutes drive from Jakarta s Soekarno-Hatta International Airport. The hotel will offer an array of facilities and services for both leisure and business travellers, with the added convenience of its close proximity to the airport, direct access to the Jakarta tollroad and the planned tollroad that will connect the airport directly with the elite Pondok Indah residential area. Zest Hotel Airport Cengkareng will also be connected to two floors of commercial space with 24-hour restaurants and shops. Facilities and Services 196 guestrooms Wi-Fi internet acces Laundry and dry cleaning Concierge Citrus Café Hotel reference code: ZHAI Jl. Husein Sastra Negara Kav. 1, Lingkar Benda, Tangerang, Banten, 15125, Tel : reservation-zhai@zesthotel.com Deddy Sasmita General Manager 143

150 java Zest Hotel Bogor is a two-star international hotel that will offer modern facilities designed to give comfort and convenience to both leisure and business travellers. It is situated in Bogor, the city island in the West Java province of, about 60 kilometers from Jakarta. The city is recognized for its important economic, scientific, cultural and tourist centre. Facilities and Services 138 guestrooms Wi-Fi internet acces Laundry and dry cleaning Concierge Citrus Café Dian Verani Hotel Manager Hotel reference code: ZHBO Address Jalan Pajajaran No. 27, Bogor Jawa Barat - Phone: (62-251) Fax: (62-251) bogor-zhbo@zesthotel.com swiss-belhotel.com 144

151 java Conveniently located in the city centre, Zest Hotel Yogyakarta, is a perfect base for guests who would like to explore this vibrant and cultural destination. Easily accessible from this modern budget hotel are various attractions including the historic Pakualaman and Sultan Palace, Water Castle, Vredeburg fort, and education techno park. Facilities and Services 103 guestrooms Non smoking floors Swimming pool Meeting room Citrus Café Vending machine Free in room Wi-Fi internet access Andrityo Hartoyo Hotel Manager Hotel reference code: ZHYO Jl Gajah Mada No 28, Yogyakarta,, Yogyakarta, 55211, Tel : +62 (274) yogya-zhyo@zesthotel.com 145

152 java Zest Hotel Jemursari Surabaya is located in the heart of the industrial area of Surabaya and is easily accessed by many transports option. It is also only minutes drive to Surabaya Night Carnival for family entertainment. Zest Hotel Jemursari Surabaya features 128 stylish zestrooms and 2 suites rooms, including non-smoking floors and specially appointed room for disabled guests. Room features include: Queen / Twin beds and bathroom with shower, 32 LCD TV with cable channels, in room safe with aditable system, bathroom with hot and cold shower and WI-FI Internet access. Zest Hotel Jemursari is very convinient for business travelers who are looking for affordable accommodation in Southeast Surabaya. Facilities and Services Laundry and drycleaning Wakeup call Mini Bar TV 24 hour front desk 24 hour room service Business centre Coffee shop Facilities for disabled guests Free parking Free WiFi in public areas and in room Meeting facilities Non-smoking rooms Restaurant Safety Deposit Box - Reception Smoking areas Vending machines Vidajanti Frans Hotel Manager Hotel reference code: ZHJS Jl. Raya Prapen 266, Surabaya, East Java, 60299, Tel : reservation-zhjs@zesthotel.com 146

153 java Situated in Sukajadi area, right in the heart of all the hustle and bustle of Bandung, the hotel is nicely positioned in one of the most favorite entertainment district area of Sukajadi street. Located 3.5km from Hussein Sastranegara Airport, 2.5km from Bandung s central railway station, Zest Hotel Bandung provides a convenient walking distance to Paris Van Java resort and lifestyle place - the most popular hangout place in Bandung. Revealing a cheer-ful, energetic and exciting ambience, Zest Hotel Bandung is well-suited for young spirited travelers who are seeking excellent service at an affordable price. Facilities and Services 143 stylish guestrooms Specially appointed room for the disabled Non-smoking floors 8 meeting rooms Free in-room Wi-fi Internet Access Citruz Café (serve breakfast only) 32 LED TV with 90+ Cable channels Vending machines Vera Purnamasari Hotel Manager Jl. Sukajadi No. 16 Bandung 40161, Tel: Fax: bandung-zhba@zesthotel.com swiss-belhotel.com 147

154 RIAU ISLANDS Conveniently located in Harbour Bay Downtown, Batam, the hotel is within walking distance to Harbour Bay Ferry terminal, only 35 minutes from/to Singapore and approximately 40 minutes from/ to Hang Nadim International Airport. Zest Hotel Harbour Bay is strategically situated in the same complex with Swiss-Belhotel Harbour Bay which is a 4 star hotel and Harbour Bay Mall, making it convenient for the young and dynamic business or leisure trav-ellers who are looking for a cool, comfort, convenience and connected hotel with affordable price in Batam. The hotel is also allowing easy access to vary of shopping, entertainment, food and beverages options. Facilities and Services 181 guestrooms TV with cable channels Wi-Fi Internet access Non-smoking floors Specially appointed room for disabled guests Safety Deposit Box Citruz Café 4 Meeting Rooms Hotel reference code: ZHHB Address: Harbour Bay Complex Jl. Duyung, Sei Jodoh, Batu Ampar Batam 29432, Hotline: / batam-zhhb@zesthotel.com zesthotel.com Yenni Krisnawati Marpaung Hotel Manager 148

155 sydney AUSTRALIA The York by Swiss-Belhotel is the largest hotel residences in central Sydney prominently located in the heart of the financial and business district. It is minutes away from Circular Quay, Darling Harbour, Sydney s Stock Exchange and many major financial and business institutions. Facilities and Services: 150 residential suites Food and beverage services Non smoking rooms Outdoor heated swimming pool Fitness centre, jacuzzi and sauna 24-hour concierge service Business centre Wi-Fi internet access Secure covered parking Car rental, airport shuttle services GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Sandra Bellamy General Manager SYDYOR Hotel reference code: TYSB Address: 5 York Street Sydney, NSW Australia 2000 Tel : (61-2) Fax : (61-2) restysb@swiss-belhotel.com 149

156 sydney AUSTRALIA The hotel is 10 minutes walk to Brisbane Convention Centre, 8 mins walk to Mater Private Hospital. Brisbane s CBD is 3.6KM (8 mins drive) ) to the International and Domestic Airports. University of Queensland is 7KM (20 mins drive) from Swiss-Belhotel Brisbane. South Brisbane is the dining and cultural precinct of Brisbane. Facilities and Services: 134 Rooms Corporate Lounge for early arrival and late departures which seat approx. 30 persons Secure On-site Car parking for 40 cars In-house gym Indoor heated pool 24 hour reception secure building with security access Baggage storage Not pet friendly Laundry and dry-cleaning service 7x physically challenge accommodation rooms Physically challenged public toilets and public access Physically challenged car parking space. GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus C7442 BNEBB BNESBB Dinah-Louise Marrs General Manager Hotel reference code: SBBR Address: 218 Vulture St, Brisbane, Queensland, 4101, Australia Telephone : brisbane-info@swiss-belhotel.com 150

157 queenstown NEW ZEALAND Swiss-Belresort Coronet Peak is an international chain resort ideally situated in Queenstown, a very popular summer and winter destination in New Zealand. Basking the hotel s facade is a beautiful scenery of lush greeneries and native birds that gives its guests the ultimate relaxation. Queenstown centre is about 10 minutes drive from the hotel and various attractions including ski fields, hot pools, golf courses and hiking and biking trails are loacted within close distance. Facilities and Services: 78 guest rooms Restaurant (with fireplace) Bar (with fireplace) Spa Ski waxing and drying room Bike storage Bowling alley with arcade games and pool tables Complimentary shuttle bus to Queenstown and Coronet Peak Laundry area Free Wi-Fi Internet access Hotel reference code: SBDL Pre-opening contact details: Vietnam Regional Operations & Development Office Swiss-Belhotel International Suite 205, 2nd Floor National Cinema Centre No. 87 Lang Ha Street, Ba Dinh District Hanoi, Vietnam Tel : (844) Fax : (844) sbivn@swiss-belhotel.com GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus Grant Gaskin General Manager A3447 ZQNSB ZQNSBC Hotel reference code: SRCP Address: 161 Arthurs Point Road Queenstown, New Zealand 9371 Tel : (643) Fax : (643)

158 queenstown NEW ZEALAND Swiss-Belsuites Victoria Park, Auckland is a 40-suite fourstar international hotel located in the heart of this vibrant city s Central Business District and 27km from Auckland International Airport and only 700m from SkyCity Casino, the Auckland Convention Centre and Viaduct Harbour. The hotel is directly opposite Victoria Park and Victoria Park Market, a 100-year-old heritage building with 85 shops, cafés and restaurants. We are also just 5km to Eden Park, home of the All Blacks, and 1.6km to the University of Auckland. The property is perfect for leisure and business travellers as well as those looking for long-stay accommodation. Facilities and Services: Secure On-site Car parking Off-site Fitness Centre Les Mills Off-site Indoor heated pool Tepid Baths Hotel reception Secure building with security access Baggage storage Laundry and dry-cleaning service Physically challenged car parking spaces Off-site restaurants and café Room Service Jogging track W i-fi internet access GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus C7365 AKLSV AKLSBV Hotel reference code: SBDL Pre-opening contact details: Vietnam Regional Operations & Development Office Swiss-Belhotel International Suite 205, 2nd Floor National Cinema Centre No. 87 Lang Ha Street, Ba Dinh District Hanoi, Vietnam Tel : (844) Fax : (844) sbivn@swiss-belhotel.com Nick Simmons General Manager Hotel reference code: SSVP Address: 206 Victoria Street West, Auckland 1010, New Zealand Free Phone within NZ: Tel: Fax: resvssvp@swiss-belhotel.com Skype: resvssvp swiss-belhotel.com 152

159 SEEF BAHRAIN Site of one of the oldest civilisations in the world and thought by some to be the location of the Garden of Eden, Bahrain has an abundance of archaeological digs, historical museums, dhow building yards and back-street souks. A liberal and modern Arabian Gulf state, Bahrain is one of the key economic powerhouses of the Middle East. Years of British influence have made English widely spoken, which is a bonus for foreign business and leisure travellers to Bahrain. Located in Seef, the new high-end business centre of the island, Swiss-Belhotel Seef is surrounded by government ministries and many offices of local and multinational companies. The 28-storey hotel will offer sea views from the 7th floor upwards. Seef Mall is a threeminute walk from the hotel. Facilities and Services: 153 guestrooms and suites Rooftop bar and restaurant Lobby café All day dining restaurant on the 8th floor that opens onto the pool deck and terrace Swimming pool with jacuzzi Fitness centre, sauna and steam rooms Meeting facilities Business centre GDS Access Codes: Sabre Apollo / Galileo Worldspan Amadeus A5871 BAHSB WGFSBL Herve Peyre General Manager Hotel reference code: SBSE Address: Manama Seef, Building 1012, Road 2813, Block 428 Manama Manama, Bahrain Tel : (973) Fax : (973) reservationsbse@swiss-belhotel.com 153

160 MUSCAT OMAN A two-star city hotel, conveniently located in the heart of Muscat, along Al Sultan Qaboos Street in Al Khuwair, the prime business district of the city. Its close proximity to shopping malls and public beaches, 10 minutes distance from the airport and 15 minutes from old down town Muscat, makes the hotel attractive for both business and leisure travellers. Facilities and Service: 95 guestrooms BaReLo (Bar, Restaurant and Lounge) Fitness centre Business corner Facilities for physically challenged Laundry and dry cleaning Pre-opening contact details: Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com 154

161 The middle east IRAQ Erbil, a historical city (6000 BC) and the capital of Kurdistan - Iraq, is home to a large number of international companies, government departments and the landmark Citadel of Erbil as well as Iraq s most luxurious shopping malls and other shopping areas which makes the city appealing to both business and leisure travellers. Swiss-Belhotel Erbil, a 4-star property, is located less than 5 minutes drive from Erbil International Airport and in close proximity to the CBD, Erbil International Fair Ground, Martyr Sami Abdul Rahman Park, Citadel of Erbil as well as Majidi Mall and other major shopping areas. Facilities and Services: 108 well appointed deluxe guest rooms and suites All day dining restaurant Trader Vic s Restaurant, Bar and Lounge Pool bar Rooftop shisha lounge Deli 300sqm meeting room Business centre Boutique Travel agency Hotel reference code : SBER Pre-opening contact details: Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com 155

162 DOHA QATAR Swiss-Belhotel Doha, a four-star deluxe international hotel and residential complex, is conveniently located only 5 minutes away from Doha International Airport. Business district, entertainment venues and shopping centres are within close proximity to the hotel. At Swiss-Belhotel Doha, relax in the privacy and comfort of some of the most spacious and stylish hotel rooms, with an impressive view of the corniche (waterfront), the West Bay and the award winning Qatar Islamic Art Museum. Facilities and Services: 164 rooms including Suites and Executive Rooms 78 serviced apartments Airport transfer service Secure car parking for residents and hotel guests Wi-Fi internet access Maxill Restaurant Yuzu Restaurant 445 sq metres of conference and meeting space Business centre Well-equipped health club and fitness centre with sauna and steam rooms Outdoor swimming pool with temperature controlled water and children s splash pool Shopping mall with international luxury brand jewellery, gift shops and pharmacy Hotel reference code: SBDH Address: Jabr Bin Mohammed Street Old Salata, PO Box Doha, Qatar Tel: (974) Fax: (974) , ressbdh@swiss-belhotel.com swiss-belhotel.com 156

163 DOHA QATAR Located in the Al Sadd area in Doha, the capital city of Qatar, Swiss- Belhotel Stenden, is a modern business friendly hotel that is surrounded by a shopping district. This hotel is a unique collaboration between Swiss- Belhotel International and Stenden University Qatar which is known for its professional hospitality courses, assuring guests of high quality service standards. Facilities and Services: 126 guest rooms meeting rooms Swiss-Café Restaurant Specialty restaurant Health club Swimming Pool Wi-Fi internet access Hotel reference code Pre-opening contact details: Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com 157

164 SHARJAH united arab emirates Swiss-Belhotel Sharjah is strategically located in the heart of Sharjah, just off Bank Street, Arts and Heritage area, next to Al Zahra Private Hospital, Rolla Souk and minutes away from the sandy beaches of Sharjah and Ajman. The hotel s proximity to key business districts, recreation facilities and access to Beach Club, has made it the preferred choice for both the business and leisure traveller. Al Arouba Street, Sharjah, 5734, United Arab Emirates Tel: resvsbsh@swiss-belhotel.com Facilities and Services: 193 deluxe rooms and suites All suites are equipped with kitchenettes Multi-channel satellite television IDD telephone Laundry and dry cleaning service Fully stocked mini bar Personal in room safe Bathrobes and hair-dryer Complimentary High speed wired Internet connection in all rooms Complimentary tea and coffee making facilities Mohamed Ali Hassanien General Manager 158

165 RIYADH SAUDI ARABIA Located in Granada, at Sheikh Hasan Bin Ali Road, these budget hotel residences will provide the basic facilities while meeting the needs of the economy traveler. The residences are designed to make the best of space available and will be categorized between 1-2 bedrooms. Facilities and Services: 60 guest rooms One F&B outlet (Swiss-Café Restaurant) Health club Complimentary wi-fi Hotel reference code Pre-opening contact details: Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com 159

166 RIYADH SAUDI ARABIA As an entry into Riyadh s high end 4-star hotel portfolio, Swiss-Belhotel Riyadh will stand 26-storey tall at the capital s new financial district. Riyadh being the hub for many businesses, this hotel will pose as the primary choice of the corporate traveler as it willreflect the much anticipated international standards of service and hospitality. Located on the busy King Fahd Street, just one kilometre from King Abdullah Financial City district, the 126-room hotel, Swiss-Belhotel Riyadh, will offer breathtaking views of the capital from each of its four corners Facilities and Services: spaciously designed rooms - All Day Dining (Swiss-Café Restaurant) - Specialty Restaurant - Banquet facilities - Swimming Pool - Health Club - Games Room - Wi-Fi access Hotel reference code Pre-opening contact details: Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com 160

167 MOUNT ORPHEUS BULGARIA Opening 2017 Beautifully situated in one of Bulgaria s most picturesque destination, The Rhodope Mountains, Swiss-Belresort Mount Orpheus is nestled in almost 4 acres of lush greeneries under the Sacred Land development. The 4-star rated Swiss-Belresort Mount Orpheus will feature a modern contemporary structure that will utilize effective waste management, pollution reduction scheme, energy-efficient building systems, recyclable energies such as wind, solar and geothermal, in order to achieve environmental sustainability. Hotel reference code: Pre-opening contact details: Europe Operations & Development Office 8th Floor. Office No 9, Aiolou & 1 Lycourgou Street Athens, Greece Tel: (30) Fax:(30) sbieu@swiss-belhotel.com swiss-belhotel.com Facilities and Services 100 guestrooms Amphitheatre Outdoor Cafe Gazebo Health & Wellness Centre Walking and Jogging Trail Organic Farm 161

168 Varna Bulgaria Swiss-Belhotel Varna provides a comprehensive array of accommodation and meeting facilities to ensure a truly welcoming and convenient feeling for business and leisure travelers alike. The hotel features 74 guest rooms including double and twin rooms. Each guest room is facilitated with LCD cable television with satellite channels, IDD telephone, high-speed Internet access, in-room safety deposit box, individually controlled air-conditioning, mini-bar, coffee and tea-making facilities, bathtub or shower. Wi-Fi Internet access is also available in public areas. For a delightful dining experience, the new Medditerian style restaurant and terrace serves popular modern cuisine with inovative varieties of Southern Europe. The Main restaurant offers breakfast, lunch and dinner with a light international menus. Located next to Reception the Lobby bar surprises guests with newly developed cocktails, coffee vareities, snacks and swiss style cakes and pastries. Two meeting rooms and one Banquet/ ballroom with a capacity for up to 150 guests are available for business and private functions in Varna. Ideal to host an exhibition, seminar, convention, weddings, gala dinner or private party, each meeting room is fully equipped with a range of modern facilities, including Varna s only web seminar opportunity. Facilities and Services: 74 Rooms LCD TV Wireless Internet Mini bar 24-hour room service Free Parking Spa Centre Massage Sauna Free WiFi Hotel reference code: SBVA Kniaz Boris 1 Boulevard 111, Varna, 9002, Bulgaria Main: resvsbva@swiss-belhotel.com swiss-belhotel.com 162

169 BATUMI GEORGIA Batumi is a seaside city on the Black Sea coast and capital of Adjara, an autonomous republic in southwest Georgia. Since 2010, the face of the city has been transformed by the construction of new high-rise landmark buildings and the renovation of the Old Town. Grand Swiss-Belhotel Batumi will add to the architectural beauty of the city by building a 111 meters high cubical tower. With a Sky Bar on the top floor, a 1300 sq. mt large Casino area, specialty restaurants and tastefully developed rooms, this hotel will be the new address for luxury coupled with entertainment. Hotel reference code Pre-opening contact details: Middle East Regional Operations & Development Office 30th floor Burlington Tower, Business Bay, P.O. Box , United Arab Emirates Tel: +971 (0) Fax: +971 (0) sbime@swiss-belhotel.com Facilities and Services: 182 rooms Swiss-Café Restaurant specialty restaurant Bar 1000 sqm Casino Swimming pool Health club Shops Wi-Fi internet access 163

170 BURSA TURKEY Grand Swiss-Belhotel Celik Palace Bursa is located just 200m from the Atatürk Museum in Bursa and offers stylish rooms with free Wi-Fi and a flat-screen TV. Facilities include an outdoor pool and a spa. The air conditioned rooms at Grand Swiss-Belhotel Celik Palace Bursa are decorated with elegant dark wooden furniture and carpeted floors. All rooms have a minibar, a work desk, and a private bathroom. Some rooms have a separate living room. Guests can get a variety of health and beauty treatments at the spa, which also features a sauna, a Turkish bath, and a fitness center. The Panorama Restaurant combines traditional Turkish and European flavors. The Martı Bar offers light meals, domestic and imported drinks, cocktails, and stunning views of the city of Bursa. Room service is available 24/7. Bursa Atatürk Stadium is one kilometer from the Hotel and the Bursa Grand Mosque is 2.4 km away. Free private parking is available on site. Facilities and Services: 164 rooms LCD TV Wireless Internet Mini bar 24-hour room service Free Parking Spa Centre Massage Thermal pool Turkish bath Sauna Fitness center Vitamin bar Hotel reference code: GBCP Çekirge Cad. No:79 Bursa, 16070, Turkey Main: +90 (0) Fax: inquirygbcp@swiss-belhotel.com swiss-belhotel.com 164