JOBS AND PROGRAM. BALKANS JOINT CONFERENCE AND EXHIBITION 2-4 November 2016, Tirana, Albania SPONSORS SUPPORTING ORGANIZATION PARTNERS

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1 SPONSORS SUPPORTING ORGANIZATION PARTNERS PROGRAM AND JOBS BALKANS JOINT CONFERENCE AND EXHIBITION 2-4 November 2016, Tirana, Albania WATER SUPPLY AND SEWERAGE ASSOCIATION OF ALBANIA Address: Rr. Pjetër Bogdani, Nd. 17/1, Ap. 25; 1019, Tiranë, Shqipëri Telephone: , Mob: info@shukalb.al Website: WATER AND WASTEWATER WORKS ASSOCIATION OF KOSOVA Address: Rr. Bill Klinton, nr.13, Prishtinë, Kosovë Telephone: , Mob: , shukos2001@gmail.com Website:

2 CONFERENCE REGISTRATION TIME WEDNESDAY, 2 NOVEMBER :00-18:00 ExpoCity CONFERENCE OPENING CEREMONY (GALA RECEPTION) TIME WEDNESDAY, 2 NOVEMBER 2016 ROOM A Moderator: Elisabeta Poci, Deputy Executive Director, Water Supply and Sewerage Association of Albania 18:00-18:10 OFFICIAL WELCOME Petrit Tare, President, Water Supply and Sewerage Association of Albania and Director, Korca Water Supply and Sewerage Company 18:10-18:30 WELCOME ADDRESS Brunilda Paskali, Deputy Mayor, Tirana Municipality 18:30-19:00 RECOGNITION AND AWARDS CEREMONY (ALBANIA AND KOSOVA) Board of Directors Award Lifetime Service Award Certificate Ceremony for Intern Students 19:00-19:10 Signing of Memorandum of Understanding: SHUKALB-SHUKOS 19:10 Official Opening of Exhibition COCKTAIL

3 WELCOME TO OUR JOINT CONFERENCE On behalf of SHUKALB and SHUKOS, we are pleased to invite you to join us at our 4th Balkans Joint Conference and Exhibition to be held in Tirana, Albania, on 2, 3, 4 November 2016, at Expo City Albania. The Conference Theme Water and Jobs brings much needed attention to the multiple challenges that we face in the water sector as we work to replace a retiring workforce, while at the same working to communicate the career opportunities that exist in the water sector, but that are not well understood by the younger generations in our two countries. The Balkans Joint Conference and Exhibition has truly established itself as a major knowledge sharing and networking event in the Western Balkans water sector. With an audience of over 450 participants from the Greater Balkan Region, the Conference offers a platform where water professionals, policymakers, and business professionals from the sector gather and discuss issues of concern, exchange information, and share experiences in an effort to help the further development of the water supply and wastewater sector in the Greater Balkan Region. As has been the structure of the Conference, the Organizing Committee has planned another large, parallel Equipment, Technology and Services Exhibition with participation from a broad array of private sector companies who are active in the water sector of the Balkan Region. To accommodate and provide the highest quality exposition space for our private sector participants, the Organizing Committee has selected Expo City Albania as the new venue for the Conference and Exhibition, which will allow for a larger and better-integrated event. We look forward to welcoming you to our Joint Conference and to sharing our common interest for a better water environment for the Greater Balkans. Mr. Petrit Tare President, SHUKALB Mr. Ismet Ahmeti President, SHUKOS MEMBERS OF THE TECHNICAL PROGRAM COMMITTEE Avni Dervishi Freelance Consultant, Albania Evis Gjebrea Deputy General Director Tirana Water Utility, Albania Rozarta Pura (Goxhabelliu) Deputy Chief of the Human Resources Department Durresi Water Utility, Albania Omer Cami Manager, Public Interest Projects KPU Standard, Macedonia Afrim Lajçi Advisor Inter-Ministerial Water Council, Office of Prime Minister, Kosova Lumnije Zeka Engineer Regional Water Company Pristina, Kosova Mumin Morina Engineer Regional Water Company Hidromorava, Gjilan, Kosova Fadil Berisha Senior for Reporting and Business Plan Regional Water Company Hidroregjioni Jugor, Prizren, Kosova Niman Baliu Public Information Coordinator Regional Water Company Mitrovica, Kosova Kaltrina Rudi Spokesman Regional Water Company Radoniqi, Gjakova, Kosova Valdet Syla Technical Director Regional Water Company Bifurkacioni, Ferizaj, Kosova

4 THURSDAY, 3 NOVEMBER 2016 TIME 08:00-09:30 09:30-09:35 09:35-09:45 09:45-10:00 10:00-11:00 ROOM A ROOM B Registration Conference Welcome: Philip Giantris, Executive Director, Water Supply and Sewerage Association of Albania Opening Remarks: Catherine Johnson, Catherine Johnson, Albania Country Representative-USAID Mendim Rugova, Deputy Minister, Ministry of Environment and Physical Planning, Kosova Keynote Address: Prof. Guy Alaerts, Professor, UNESCO-IHE, Institute for Water Education, Netherlands Plenary Session 1. Addressing the Water Sector Work Force Gap - An Avoidable Crisis Moderator: Dr. Silver Mugisha, Managing Director, National Water and Sewerage Corporation of Uganda and Vice President, International Water Association María Teresa Gutierrez, International Labour Organization, ILO Christopher McCord, Certificaton Expert, USA Dorian Xhelili, Water Supply and Sewerage Company of Vlora, Albania Arduen Karagjozi, Directorate of Excellence, Technical Secretariat of National Water Council, Albania 11:00-11:30 Coffee Break 11:30-12:30 12:30-13:30 Session A1. Challenges of Local Government in Ensuring Water and Wastewater Services Moderator: Kevin McLaughlin, Planning and Local Governance Project (PLGP), Albania Local Government Representatives, Albania Naim Ismajli, Network of Associations of Local Authorities of South-East Europe Sazan Ibrahimi, Association of Municipalities, Kosova Session A2. Water Resources Management and Emergencies Moderator: Mendim Rugova, Ministry of Environment and Physical Planning, Kosova David Nieuwenhuis, Ministry of Agriculture, Albania Development of Integrated Water Resources Management in Albania Valdet Syla, Bifurkacioni Regional Water Utility, Ferizaj, Kosova Drought Management Plan in Ferizaj Ejup Qyqalla, Fushe-Kosova Municipality, Kosova Flood Protection Measures in the Administrative Territory of Fushë-Kosova Session B1. Capacity Development in the Region Moderator: Silviu Lacatusu, Romanian Water Association, Romania Elisabeta Poçi, SHUKALB, Albania Building the Foundation for Institutionalized Training in Albania" Georgi Hristov, GIZ - ORF, Macedonia Collaborative CD Initiative for Improved Water Supply and Sanitation Service Delivery in Southeast Europe" Philip Weller, IAWD - Danube Water Program, Austria D-LeaP the Danube Learning Partnership An Opportunity for National Water Utility Associations" Session B2. Human Resources Management Moderator: Rozarta Pura (Goxhabelliu), Durres Water and Wastewater Utility, Albania Besiana Llazani, Ministry of Transport and Infrastructure, Albania Workforce Snapshot Analysis of the Albanian Water Sector Fadil Berisha, Hidroregjioni Jugor Water Utility, Prizren, Kosova Human Resouces Management and Employment Policy Eneida Marku, SHUKALB, Albania Test-Based Certification Program for the Staff of Water and Wastewater Utilities in Albania 13:30-15:00 Lunch Break 15:00-16:00 Plenary Session 2. EU Water Directive - Can the Western Balkans Afford to Comply? Moderator: Patricia Lopez, Danube Water Program Leader, World Bank Ylber Mirta, Ministry of Environment and Physical Planning, Macedonia Afrim Lajçi, Inter-Ministerial Water Council, Kosova Evis Gjebrea, Water Supply and Sewerage Company of Tirana, Albania Voltana Ademi, Shkodra Municipality, Albania 16:00-17:00 Session A3. Applications of Financial Gap Analysis Moderator: Kirk Mildner, KfW, South Eastern Europe and Turkey Philip Giantris, Valu Add Management Services, Albania Albania Water Supply and Sewerage Sector Policy and Financing Strategy Arwid Hall, CDI, Kosova Methodology for the Development of Drinking Water Investment Programmes in Kosovo Sorin Caian, Senior Partner of BDO, Romania Romanian Experience in Financing Compliance with EU Water Directives Session B3. Drinking Water Quality Management Moderator: Arbana Kola, Water Supply and Sewerage Association of Albania Burbuqe Nushi, National Public Health Institute, Kosova Management of Drinking Water Quality in Kosova: Challenges and Progress Achieved in the Implementation of the Drinking Water Directive" Jeton Shabani, Bifurkacion Regional Water Utility - Ferizaj, Kosova Securing and Drinking Water Treatment in Local Water Utility" Bahri Hamza, KUR Mitrovica, Kosova Operational Control in Water Treatment of Mitrovica" 17:30-19:30 Social Event

5 FRIDAY, 4 NOVEMBER 2016 TIME 08:30-09:20 09:20-09:30 09:30-09:35 09:35-09:50 09:50-10:50 ROOM A ROOM B Registration Conference Welcome: Abdullah Derguti, Executive Director, Water and Wastewater Works Association, Kosova Greeting Remarks: Besa Zogaj Gashi, Deputy Minister, Ministry of Economic Development, Kosova Keynote Address: Sokol Dervishaj, Minister, Ministry of Transport and Infrastructure Plenary Session 3. Utility Aggregation and Local Government: Getting Corporate Governance Right Moderator: Baton Begolli, Advisor, Office of Prime Minister, Kosova Lindita Sotiri, Ministry of Transport and Infrastructure, Albania Jadranka Ivanova, Ministry of Environment and Physical Planning, Macedonia Local Government Representatives, Albania Silviu Lacatusu, Romanian Water Association, Romania 10:50-11:20 Coffee Break 11:20-12:20 Session A4. Governance and Management of Water Utilities Moderator: Bjoern Thies, KfW, Albania Evis Gjebrea, Tirana Water Supply and Sewerage Company, Albania Implementation of Administrative Territorial Reform by UKT Philippe Carton, Suez Environment, Franca Knowledge Transfer from a Private Group to Public Water Utility Stela Nenada, Durrës Water Supply and Sewerage Company, Albania Analysis of Technical and Financial Performance of Durresi Water Utility Elia Pendavinji, Korca Water Supply and Sewerage Company, Albania Moving Towards Extending the Service Area of Korca Water Supply and Sewerage Company Session B4. Water Loss Management Moderator: Ilir Abdullahu, KUR Pristina, Kosova Alessandro Bettin, Hitachi Drives & Automation, Italy From Intermittent Water Supply to 24/7. Approach and Methodology to Face Water Crisis Evelin Madzin, Budapest Waterworks, Hungary Evolution of Loss Management in Budapest Sokol Xhafa, Prishtinë Regional Water Supply Company, Kosova Water Loss Reduction in Prishtina Water Utility Fatmir Alili, NKP Standardi, Macedonia Solving Water Loss Problem - Balance of Drinking Water System in Dibra Municipality 12:20-13:20 13:20-14:20 Session A5. Regulatory Framework Moderator: Avni Dervishi, Freelance Consultant, Albania Zoge Spahiu, ARU, Kosova Applying Service Standards as a Licensing Obligation - Supervision Through Inspection Giel A. W. Verbeeck, TreeVelop, Netherlands Enhancing the Economic Regulatory System of WSS in Moldova Ndriçim Shani, ERRU, Albania Water Sector Reform and Challenges for Water Regulatory Authority Lunch Break Session B5. Commercial and Operational Efficiency Moderator: Ervin Buçpapaj, Freelance Consultant, Albania Pirro Cenko, GIZ, Albania Energy Management System (EnMS) and Qualification Specialists Needs of the Water Sector Burim Berisha, KUR Hidrodrini, Kosova Quantifying and Computing Methodology for the CO2 Reduction through Energy Efficiency Improvement and the Employment Impact at Kline Water Operation Unit Klodian Zyberi, Jehona Software Sh.p.k, Albania Computer Systems for Management of Technical Operations of Water Supply and Sewerage Companies 14:20-15:20 Plenary Session 4. Water Supply and Sewerage Access and Services: Who Pays for the Poorest of the Poor 15:20-16:20 Moderator: Philip Giantris, SHUKALB, Albania Petrit Tare, Korca Water Supply and Sewerage Company, Albania Shamil Redzepi, Electricity and Water Regulatory Authority, Macedonia Spartak Keremidchiev, Economic Research Institute, Bulgaria Adem Ahmetaj, Ministry of Economic Development, Kosova Session A6. Asset and Infrastructure Management of Water Supply and Sewerage Utilities Moderator: Mumin Morina, KRU Hidromorava, Kosova Bashkim Halabaku, Hidromorava Regional Water Company,Gjilan, Kosova Asset Management on KRU Hidromorava Gjilan - Action Plan" Slavco Velickov, Bently System Inc, Netherlands Improving Efficiency of Water Utilities: Practical Examples Avni Caka, Radoniqi Regional Water Company, Kosova Management of Sewerage System Through GIS Applications Session B6. Wastewater Treatment and Environmental Protection Moderator: LeAnna Risso, Wastewater Treatment Expert, USA Attila Deak, Budapest Waterworks, Hungary Operational Experiences of Budapest Waterworks with Different Wastewater Treatment Technologies Cynthia Hoffman, Wastewater Treatment Expert, USA Biosolids in your BackYard -What is Ultimate Disposal for Biosolids? Cvetko Pepelnik, NTP Linda, Kosovë Maintenance and Monitoring of Wastewater Treatment Plant 16:20-16:40 Closing Session - SHUKALB/SHUKOS

6 EXHIBITION 2016 St.10 St.9 St. 33 SHUKALB SHUKOS Romold WILO St.31 St.30 St. 7 St. 8 St. 29 MAYA St. 28 INEA RBT Instalo Bg St. 6 St. 11 AVK Intl St. 13 KWE St. 14 Vodoskok St. 16 KontiHidro St. 18 KontiHidro St. 20 DIEHL Hiterm EL St. 27 St. 12 Vibtis St. 32 INOVA St. 15 Vodoskok St. 17 IncoWest St. 19 KAZ Group St. 21 UK Tiranë BÜSCH St. 5 Unioni F. St. 26 St. 4 St. 3 St. 2 St. 1 Controlsoft Hungarian Water As. & Budapest Water Works Interex- WAGA St. 22 St. 23 Novamat Novamat St. 24 St. 25 Jehona Alfa.i ENTRANCE TO EXHIBITION LIST OF EXHIBITORS STAND NO. 1. ALIAXIS Utilities & Industry GmbH 7, 8, 9, Alfa.i AVK International A/S BÜSCH Armaturen spol. s r.o 5 5. Budapest Waterworks 2 6. Controlsoft 4 7. Diehl Metering GesmbH Hungarian Water Utility Association 3 9. Hiterm El Interex WAGA IncoWest INSTALO BG LTD Jehona Software SH.P.K KAZ Group KONTIHIDROPLAST dooel 16, KWE stenda MAYA Underground and Construction Mitsubishi Electric NOVAMAT sh.p.k 22, ROMOLD GmbH Ujësjellës Kanalizime Tiranë Union Financiar Tiranë Vibtis Sh.p.k VODOSKOK 14, Wilo Adriatic INOVA SHUKALB / SHUKOS 33

7 ACTIVITIES WEDNESDAY, 2 NOVEMBER 2016 YOUNG WATER PROFESSIONAL FORUM VENUE: Room B, Expo City TIME: 12:00 17:00 The Young Water Professionals Forum on the 2 nd of November is an open platform for 5th year University students and Young Water Professionals (under 35 years old) and who are working in any aspect of the water supply and wastewater sector. The Forum attendees will be greeted by Dewi van de Weerd, the Ambassador of the Kingdom of the Netherlands in Albania. Distinguished speakers to the Forum will be Professor Guy Alaerts, UNESCO-IHE, Institute for Water and Education, and Dr. Silver Mugisha, Managing Director of the National Water and Sewer Corporation of Uganda and Vice President of the International Water Association. Young Water Professionals are welcome to join the Forum, at no cost, and learn about ways to develop their career in the water sector. THURSDAY, 3 NOVEMBER 2016 FRIDAY, 4 NOVEMBER 2016 MEET THE EXPERTS EVENTS VENUE: SHUKALB Booth Meet the Experts, on the 3rd and 4th November will create opportunities for interested Conference participants to meet and exchange ideas and knowledge with the group of USA Experts, who are involved in SHUKALB s USAID funded Project Sustainable Water Sector Capacity Development in Albania. The Experts come from different backgrounds and expertise to include water quality, wastewater treatment, utility management, and operator certification. More specific information on the times and locations for these events will be available at the Conference Registration Desk. SOCIAL EVENT THURSDAY, 3 NOVEMBER 2016 PLACE: Room A, Expo City TIME: 17:30-19:30 Tirana Folk Ensemble Tirana Folk Ensemble is founded in The Ensemble includes a dance group, an instrumental section and a group of soloists and singers. The music, instruments and costumes are authentic from different Albanian regions. The Ensemble performs different shows and concerts in Tirana, but also in other events such as national and international folklore activities and is a winner of many awards in and outside of Albania. VIKENA KAMENICA & KELI BAND After the performance of Tirana Folk Ensemble, the participants will be able to enjoy the music and the show of the well-recognised, Albanian singer, Vikena Kamenica and Keli Band.