Travel and Tourism in Indonesia

Transcription

1 Travel and Tourism in Indonesia Customer Service Hotline: Page 1 of 18

2 一 调研说明中商情报网全新发布的 Travel and Tourism in Indonesia 主要依据国家统计局 国家发改委 商务部 中国海关 国务院发展研究中心 行业协会 工商 税务 海关 国内外相关刊物的基础信息以及行业研究单位等公布和提供的大量资料, 结合深入的市场调研资料, 由中商情报网的资深专家和研究人员的分析 首先, 报告对本行业的特征及国内外市场环境进行描述, 其次, 对本行业的上下游产业链, 市场供需状况及竞争格局等进行了细致的详尽剖析, 接着报告中列出数家该行业的重点企业, 并分析相关经营财务数据 最后, 对该行业未来的发展前景, 投资风险及投资策略给出科学的建议 本报告是行业生产 贸易 经销等企业在激烈的市场竞争中洞察市场先机, 根据市场需求及时调整经营策略, 为战略投资者选择恰当的投资时机和公司领导层做战略规划提供了准确的市场情报信息及科学的决策依据 报告名称 Travel and Tourism in Indonesia 出版日期 May/2011 报告格式 PDF 电子版或纸介版 交付方式 发送或 EMS 快递 中文价格 印刷版 0 元 电子版 0 元 中文印刷版 + 电子版 0 元 订购热线 二 报告目录 About this report : This market report provides market trend and market growth analysis of the Travel and Tourism indus try in Indonesia. With this market report, you ll be able to explore in detail the changing shape and pot ential of the industry. You will now be able to plan and build strategy on real industry data and project ions. The Travel and Tourism in Indonesia market research report includes: Analysis of key supply-side and demand trends Detailed segmentation Customer Service Hotline: Page 2 of 18

3 Historic volumes and values, company and brand market shares Five year forecasts (of market share, market trends, market growth) Robust and transparent market research methodology, conducted in-country Our market research reports answer questions such as: What is the market size of Travel and Tourism in Indonesia? What are the major brands in Indonesia? What are the major brands in Indonesia? Why buy this report? Gain competitive intelligence about market leaders Track key industry trends, opportunities and threats Inform your marketing, brand, strategy and market development, sales and supply functions Each report is delivered with the following components: Report: PDF and Word Market statistics: Excel workbook Sample Analysis EXECUTIVE SUMMARY Travel and tourism bounces back in 2010 with stronger global economy Whilst Indonesia did not fall victim to recession in unlike most other countries in the world, travel and tourism still felt the negative impact of the w oes affecting other countries, as inbound tourism flow slowed down notably in growth and spending o f these tourists shrank considerably was however, a brighter year, as the recovered economic sit uation in various countries already translated into more tourists visiting Indonesia, boosting inbound t ourism flow quite strongly if not reaching 2008 levels. Spending of inbound tourists has also shown gr owth again, indicating signs of recovery in demand. Visit Indonesia Year campaign extended to 2010 due to perceived success In the last few years of the historic period, the Indonesian government carried out the Visit Indonesia Year campaign to boost its tourism. Given the perceived success of previous attempts, the government continued the Visit Indonesia programme into 2010, with specific focus on encouraging visits to mus eums in the country. It is hoped that adopting a specific theme for Visit Indonesia Year will ensure tha t the campaign will remain fresh. Visit Museums: key focus of government s 2010 campaign The main objective of the Visit Museum campaign is to attract more tourists. Typically, tourists to Ind Customer Service Hotline: Page 3 of 18

4 onesia from European countries consider visiting museums as part of their itinerary. With expected im provement of inbound tourism flows from Europe thanks to the opening of direct flight routes of Jakar ta- Amsterdam from 1 June 2010, the Visit Museum campaign holds good potential. Whilst over 80 muse ums across the country are all taking part in the campaign, there is greater focus placed on museums in the capital Jakarta, other regions in Java, Bali as well as North Sumatra. In light of the campaigns, mo re events were held in these museums during Whilst implementation of the programme was not always smooth over 2010, the government is treating Visit Museum as part of a longerterm campaign to encourage more visitors to museums that will run up to Resumption of Indonesian airline flights to Europe gets warm welcome Following the European Union s lifting of the ban on several Indonesian airlines from having flight ro utes to Europe after the airlines revamped their safety standards, the country s main airline Garuda Ind onesia opened its maiden European flight route on 1 June 2010, that of Jakarta to Amsterdam with tra nsfer in Dubai. Whilst the lifting of the ban itself has not resulted in a rush of new flight routes by Ind onesian airlines to European cities, it is still very much symbolic in terms of improving Indonesia s im age in the eyes of European consumers as a viable tourist destination. Following the opening of the Ja karta- Amsterdam route in 2010, Garuda Indonesia is planning to open flight routes to London, Frankfurt, Pa ris and Rome by 2012, with London being the likeliest destination to follow Amsterdam. In addition t o the new European route, Garuda Indonesia also increased flight frequency to certain Asia- Pacific destinations in 2010, including Melbourne and Taipei. Stronger growth to continue in the forecast period With the global economic situation set to recover over the forecast period, inbound tourism flow for In donesia is also expected to strengthen considerably as more foreign tourists will be encouraged to floc k into Indonesia, aided by increased participation of the country in various global tourism exhibitions and events to increase Indonesia s exposure to the global audience. Furthermore, whilst spending of in bound tourists took a severe hit in 2009 with slight recovery in 2010, improved consumer confidence a nd spending power over the forecast period is expected to improve for incoming tourists, too. Meanwh ile, outbound and domestic tourism flows will also improve steadily over the forecast period, with stro nger purchasing power of Indonesians as well as a growing culture of taking holidays, although the ma jority of Indonesians still do not enjoy lengthy paid holiday periods. Customer Service Hotline: Page 4 of 18

5 Table of Contents : Travel And Tourism in Indonesia - Industry Overview EXECUTIVE SUMMARY Travel and tourism bounces back in 2010 with stronger global economy Visit Indonesia Year campaign extended to 2010 due to perceived success Visit Museums: key focus of government s 2010 campaign Resumption of Indonesian airline flights to Europe gets warm welcome Stronger growth to continue in the forecast period KEY TRENDS AND DEVELOPMENTS Impact of the recession National Tourism Board strategy Legislative environment Changes made to Visa on Arrival legislation in 2010 Legislative Environment One step closer to full fiscal tax being fully waived Flight network into and out of Indonesia improves Stronger push on cultural events in various regions to attract more visitors Syariah trend also spills over to travel and tourism Indonesian Tourism Award 2010 raises profile of travel and tourism DEMAND FACTORS Table 1 Leave Entitlement: Volume Table 2 Holiday Demographic Trends Table 3 Holiday Takers by Sex Table 4 Holiday Takers by Age Table 5 Seasonality of Trips BALANCE OF PAYMENTS Table 6 Balance of Tourism Payments: Value MARKET INDICATORS Table 7 Length of Domestic Trips: Table 8 Length of Outbound Departures: DEFINITIONS Tourism Flows Tourism Receipts and Expenditure Travel Accommodation Transportation Customer Service Hotline: Page 5 of 18

6 Car Rental Travel Retail Travel retail online sales Tourist Attractions Casinos Circuses Health and Wellness Internet Transactions Summary 1 Research Sources Travel And Tourism in Indonesia - Company Profiles Cipaganti Rent-A-Car PT in Travel and Tourism (Indonesia) STRATEGIC DIRECTION KEY FACTS COMPANY BACKGROUND COMPETITIVE POSITIONING Summary 3 Cipaganti Rent-A-Car PT: Competitive Position 2010 Garuda Indonesia PT in Travel and Tourism (Indonesia) STRATEGIC DIRECTION KEY FACTS COMPETITIVE POSITIONING Summary 6 Garuda Indonesia PT: Competitive Position 2010 Mandala Airlines PT in Travel and Tourism (Indonesia) STRATEGIC DIRECTION KEY FACTS COMPANY BACKGROUND COMPETITIVE POSITIONING Summary 8 Mandala Airlines PT: Competitive Position 2010 Panorama Sentrawisata PT Tbk in Travel and Tourism (Indonesia) STRATEGIC DIRECTION KEY FACTS COMPANY BACKGROUND COMPETITIVE POSITIONING Summary 11 Panorama Sentrawisata Tbk PT: Competitive Position 2010 Singgasana Hotels & Resorts in Travel and Tourism (Indonesia) Customer Service Hotline: Page 6 of 18

7 STRATEGIC DIRECTION KEY FACTS COMPANY BACKGROUND COMPETITIVE POSITIONING Summary 13 Singgasana Hotels & Resorts: Competitive Position 2010 Car Rental in Indonesia - Category Analysis HEADLINES TRENDS During the review period car rental in Indonesia was still in the developing phase. In general middleto upperclass families own cars and possibly have a private driver as well, whilst middle to lower classes choo se motorcycles or public transportation. Hence the car rental business is relatively new and serves as e merging alternative transportation. However, car rental is doing well in tourist areas like Bali, especial ly in holiday season; this is mainly caused by the tourists preference to use private cars to travel freel y around the city and countryside. COMPETITIVE LANDSCAPE In 2010, there are over a hundred operators of car rental services in Indonesia, most of them are midsized and small players, and fewer than a dozen companies are big players. The three big players are: Serasi Autoraya, CSM Corporatama and Adira Sarana Armada, with each owning a value share of 17-25% whilst other players all had less than a 10% value share in PROSPECTS Car rental services are becoming better known amongst Indonesian customers. Both leisure and busi ness cars have bright prospects for significant growth over the forecast period. Business car services o ffer the opportunity to cut down cost of various fees for having corporate cars. On the other hand, leis ure cars will cut the cost of purchasing tickets of train, bus or airlines for big families. To wind up, car rental services provide more efficiency for both sides of the community. CATEGORY DATA Table 9 Car Rental Sales by Category and Location: Value Table 10 Car Rental Sales: Internet Transaction Value Table 11 Structure of Car Rental Market: Table 12 Average Car Rental Duration by Category Table 13 Car Rental Time of Booking: % Breakdown Table 14 Car Rental Market Shares Table 15 Car Rental Brands by Key Performance Indicators 2010 Customer Service Hotline: Page 7 of 18

8 Table 16 Forecast Car Rental Sales by Category and Location: Value Table 17 Forecast Car Rental Sales by Category: Internet Transaction Value Health and Wellness Tourism in Indonesia - Category Analysis HEADLINES TRENDS Health & wellness tourism is still a relatively new area in Indonesia. This type of tourism carries a re laxing theme which is familiar amongst urban tourists with fastpaced lifestyles. Visiting a spa is one of the main choices and has become a recent trend. However, the re is no boom in growth as many people in Indonesia are still adapting to the concept of spa holidays. Hence, 2010 volume growth remained small and slower than the previous year although the number of domestic tourists visiting spas was increasing. PROSPECTS There is a lot of room for further growth in health and wellness tourism over the forecast period. Eve n though this type of tourism grows mainly from domestic tourists comprising middle- to upperincome consumers, the government can start a programme to make Indonesia a health and wellness to urist destination. Indonesia is known for various traditional remedies and a strong cultural heritage wh ich is a strong base from which to attract more tourists. CATEGORY DATA Table 18 Number of Hotel/Resort Spas: Units Table 19 Health & Wellness Tourism Sales by Category: Value Table 20 Spa Consumer Markets: Domestic Tourism Table 21 Spa Consumer Markets: Arrivals Table 22 Forecast Health & Wellness Tourism Sales by Category: Value Tourism Flows Domestic in Indonesia - Category Analysis HEADLINES TRENDS With more domestic tourists venturing into various parts of the vast stretch of Indonesia over the hist oric period (the latest theme in 2009 being culinary tourism), the government has decided to capitalise on the trend by carrying out more tourism events across the archipelago to attract even more domest ic tourists. In 2010, a total number of 80 tourism events were held, mostly in the smaller regions as op posed to the main tourist spots such as Bali or Jakarta. DESTINATIONS MODE OF TRANSPORT LEISURE Customer Service Hotline: Page 8 of 18

9 BUSINESS DOMESTIC TOURIST EXPENDITURE PROSPECTS The potential for domestic tourism is still immense, especially with the huge size of the country maki ng it very easy for Indonesians to explore different regions of Indonesia each time and not run out of d estinations. However, despite there being quite a lot of public holidays in Indonesia, there are relativel y few days of paid holiday. Therefore, to many Indonesians, the concept of taking a holiday to visit an other region in the country is still not that common, and more for the wealthy ones. CATEGORY DATA Table 23 Domestic Tourism Travel by Destination: Table 24 Domestic Tourism Travel by Purpose of Visit and by Mode of Transport: Table 25 Domestic Tourist Expenditure: Value: Table 26 Method of Payments for Domestic Tourism Spending: % Breakdown Table 27 Forecast Domestic Tourism Travel by Purpose of Visit and by Mode of Transport: Table 28 Forecast Domestic Tourist Expenditure: Value: Tourism Flows Inbound in Indonesia - Category Analysis HEADLINES TRENDS 2010 was a much more upbeat year for tourism flows inbound compared to 2009, with various count ries of origin managing to exit the recession. The overall stronger economic situation and in turn cons umer sentiment in these countries has spurred more tourists to go to Indonesia. In addition. The Indon esian government has intensified efforts to attract foreign tourists, by participating in various global an d regional tourism events, such as the World Travel Market in London, as well as promoting an Ench anting Indonesia campaign in Singapore Indonesia s biggest inbound source country. COUNTRY OF ORIGIN LEISURE BUSINESS MODE OF TRANSPORT CITY ARRIVALS INCOMING TOURIST RECEIPTS BY COUNTRY PROSPECTS Tourism flows inbound prospects for Indonesia are stronger over the forecast period, following the te mporary setback in 2009 where the global economic crisis resulted in just slight growth in inbound tou Customer Service Hotline: Page 9 of 18

10 rism volume and a severe drop in incoming tourism receipts. With good signs of recovery in inbound t ourism flow and spending already seen in 2010, the sentiments are positive that 2011 to 2015 will cont inue to show improvement in tourism volume growth. CATEGORY DATA Table 29 International Arrivals by City Table 30 Arrivals by Country of Origin: Table 31 Leisure Arrivals by Type Table 32 Business Arrivals: MICE Penetration Table 33 Arrivals by Mode of Transport: Table 34 Arrivals by Purpose of Visit: Table 35 Incoming Tourist Receipts by Country: Value Table 36 Tourism Expenditure by Category: Value Table 37 Method of Payments for Incoming Tourist Receipts: % Breakdown Table 38 Forecast Arrivals by Country of Origin: Table 39 Forecast Arrivals by Mode of Transport: Table 40 Forecast Arrivals by Purpose of Visit: Table 41 Forecast Incoming Tourist Receipts by Country: Value Tourism Flows Outbound in Indonesia - Category Analysis HEADLINES TRENDS As the Indonesian economy continued to improve in 2010 and with the fiscal tax abolition for Indone sians who can produce their NPWP number, outbound tourism flow continued to grow faster in The number of Indonesians having an NPWP abbreviation for Nomor Pokok Wajib Pajak (registere d tax number) is still relatively low; however, the amount of fiscal tax itself is quite high especially when compared to the relatively low fares to destinations such as Singapore and Malaysia. Therefore, more Indonesians have registered for NPWP in order to be exempt from the fiscal tax when visiting ot her countries. With the effectively lower cost of travelling overseas thanks to the waiver of the fiscal t ax, there was a visible impact on outbound tourism flow growth in DESTINATIONS LEISURE BUSINESS MODE OF TRANSPORT OUTGOING TOURIST EXPENDITURE BY COUNTRY PROSPECTS Customer Service Hotline: Page 10 of 18

11 Continued improvement to the Indonesian economic situation and a growing proportion of middleincome families which consider holidays abroad to be a viable option to spend their holidays will be k ey factors ensuring stronger volume growth of outbound tourism flow in the forecast period. This gro wing demand for overseas holidays from Indonesians is likely to be met by the airline companies thro ugh opening up of more routes especially to European cities, as well as Middle Eastern and other As ian destinations. CATEGORY DATA Table 42 Departures by Destination: Table 43 Leisure Departures by Type Table 44 Business Departures: MICE Penetration % Breakdown Table 45 Departures by Mode of Transport: Table 46 Departures by Purpose of Visit: Table 47 Outgoing Tourist Expenditure by Country: Value Table 48 Outgoing Tourist Expenditure by Category: Value Table 49 Method of Payments for Outgoing Tourism Spending: % Breakdown Table 50 Forecast Departures by Destination: Table 51 Forecast Departures by Mode of Transport: Table 52 Forecast Departures by Purpose of Visit: Table 53 Forecast Outgoing Tourist Expenditure by Country: Value Tourist Attractions in Indonesia - Category Analysis HEADLINES TRENDS The growth in tourist attractions in 2010 remained quite stable in terms of number of visitors, slightl y faster than in In terms of value growth, the growth is more significant, due to price increases o f entrance fees as well as bigger spending amount by the visitors in the various tourist attractions. Do mestic tourists continued to fuel the growth of visits to tourist attractions, although inbound tourists r eturn to Indonesia also helped to boost the performance in PROSPECTS There is still a lot of improvement that can be made in terms of number of visitors to the numerous to urist attractions in Indonesia over the forecast period. Whilst the government s participation in encour aging visits to these sites was relatively lowkey for the most part of the historic period, the situation had gradually improved by Going into t he forecast period, the Indonesian government is expected to play a more active role in promoting the various tourist attractions, including the Visit Museums campaign as well as instituting more specific r Customer Service Hotline: Page 11 of 18

12 egulations on management of national parks in the country. All these efforts can promote stronger gro wth of visitor number in the forecast period. CATEGORY DATA Table 54 Tourist Attractions Sales by Category: Value Table 55 Tourist Attractions Visitors by Category: Table 56 Leading Tourist Attractions by Visitors Table 57 Forecast Tourist Attractions Sales by Category: Value Table 58 Forecast Tourist Attractions Visitors by Category: Transportation in Indonesia - Category Analysis HEADLINES TRENDS 2010 was another good year for transportation in Indonesia. The ever improving condition of travel a nd tourism in the country resulted in high demand for all types of transportation. Fuel prices were mor e stable than the they had been in the previous year and there was also a high increase in volume terms of passengers for rail, bus/coach, and airlines services. AIRLINES COMPETITIVE LANDSCAPE Garuda Indonesia as the national carrier continued to lead air transportation in The company h as the most established reputation and excellent services which succeed in maintaining customer loyalt y. After the emergence of many lowcost airlines and a deregulation period in air travel, Garuda managed to keep its top spot. The complet e restructuring of management and operation is proving to be effective for Garuda after a difficult peri od in PROSPECTS 2010 was a good year for travel and tourism in Indonesia with high demand in the transportation area. The prospects are set to improve over the forecast period along with stronger growth in travel and tou rism overall. Inbound tourism in particular is set to increase in the following years, and both domestic and domestic tourism are also developing positive growth. CATEGORY DATA Table 59 Transportation Sales by Category: Value Table 60 Transportation Sales: Internet Transaction Value Table 61 Airline Capacity: Table 62 Airline Utilisation: Table 63 Airline Passengers Carried by Distance: Customer Service Hotline: Page 12 of 18

13 Table 64 Airline Market Shares Table 65 Airline Brands by Key Performance Indicators 2010 Table 66 Forecast Transportation Sales by Category: Value Table 67 Forecast Transportation Sales: Internet Transaction Value Travel Accommodation in Indonesia - Category Analysis HEADLINES TRENDS 2010 saw a rise of outlet growth of travel accommodation in Indonesia, as the number of both foreig n and domestic tourists grew considerably over the review period was a particularly good year when volume growth of inbound travellers improved considerably and spending for inbound tourists i ncreased. The increasing of both foreign and domestic tourists restored the value size of travel accom modation, which was in decline in HOTELS COMPETITIVE LANDSCAPE The competitive environment for hotels in Indonesia was still fragmented in However, Accor Asia Pacific, AAPC Ltd managed to retain its top position in term of sales. With major chains such as Novotel and Mecure, in addition to various other brands, such as Ibis and Sofitel, the company raised i ts value performance and led the value share of hotels. PROSPECTS After the major improvement in 2010 with high demands on travel accommodation, the forecast peri od is expected to show notable performance for various types of travel accommodation. Numerous out let openings are expected in tourist destinations across the nation. As more choices are available, more competitive rates will be offered by travel accommodation, especially amongst hotels. CATEGORY DATA Table 68 Travel Accommodation Sales by Category: Value Table 69 Travel Accommodation Outlets by Category: Units Table 70 Travel Accommodation by Broad Category: Number of Rooms Table 71 Regional Hotel Parameters 2010 Table 72 Travel Accommodation Sales: Internet Transaction Value Table 73 Hotel National Brand Owners by Market Share Table 74 Hotel Brands by Key Performance Indicators 2010 Table 75 Forecast Travel Accommodation Sales by Category: Value Table 76 Forecast Travel Accommodation Outlets by Category: Units Table 77 Forecast Travel Accommodation Sales: Internet Transaction Value Customer Service Hotline: Page 13 of 18

14 Travel Retail in Indonesia - Category Analysis HEADLINES TRENDS 2010 was another challenging year for travel retail in Indonesia. The rate of outlet openings continue d to slow down, signalling a weakening trend towards consumers going to travel agents for their holid ays. Whilst travel retail products value growth still improved compared to that of 2009, this is quite m isleading because the value growth has been driven more by price increases than by growth of custom ers purchasing the products. LEISURE TRAVEL BUSINESS TRAVEL ONLINE TRAVEL COMPETITIVE LANDSCAPE Competition within travel retail in Indonesia has been very fragmented, with no dominant chained pl ayers and a wide range of independent travel agents spread across the archipelago. In fact, the huge siz e of the country has been quite a deterrent for even the bigger chains of travel agents to have nationwi de presence. Most of them were still present only in certain regions up through PROSPECTS Travel retail prospects are relatively muted going into the forecast period, as more consumers are exp ected to go for alternative channels to buy their flight tickets or accommodation. As more Indonesian c onsumers become more exposed to the habit of taking holidays, they are likely to become more travel savvy and see less need to purchase products through travel agents in the forecast period. CATEGORY DATA Table 78 Travel Retail Outlets by Category: Units Table 79 Travel Retail Products Sales: Value Table 80 Corporate Business Travel Retail Products Sales: Value Table 81 Leisure Travel Retail Products Sales: Value Table 82 Travel Retail Online Sales by Category: Internet Transaction Value Table 83 Travel Retail Products Market Shares Table 84 Travel Retail Products Brands by Key Performance Indicators 2010 Table 85 Forecast Travel Retail Outlets by Category: Units Table 86 Forecast Travel Retail Products Sales: Value Table 87 Forecast Corporate Business Travel Retail Products Sales: Value Table 88 Forecast Leisure Travel Retail Products Sales: Value Table 89 Forecast Travel Retail Online Sales by Category: Internet Transaction Value Customer Service Hotline: Page 14 of 18

15 访问中商情报网 : 报告在线阅读 : 三 研究机构 中商情报网 ( 是中国行业市场研究咨询 市场调研咨询 企业上市 IP O 咨询及并购重组决策咨询 项目可行性报告 项目商业计划书 项目投资咨询等专业的服务机构 致力于为企业中高层管理人员 企事业发展研究部门人员 市场研究人士 咨询行业人士 投资银行专家 个人投资者等提供各行业丰富翔实的市场研究报告和商业竞争情报数据 ; 为国内外的行业企业 研究机构 社会团体和政府部门提供专业的行业市场研究 商业分析 投资咨询 兼并重组决策及战略咨询服务 中商情报网从创建之初就矢志成为中国专业的商业信息收集 研究 传播的资讯情报服务机构, 通过多年的积累中商情报网已经构建了包括政府部门 行业协会 专业调查公司 自有调查网络等多种渠道 多层面的数据来源 ; 建立起上百个行业及企业的庞大商业情报数据库 ; 并形成了多十种专业研究分析模型和研究方法 ; 中商情报网始终坚持研究的独立性和公正性, 其研究结论和研究数据广泛被媒体采用 目前公司与国家相关数据部门 行业协会等权威机构建立了良好的合作关系, 同时与多家国际著名咨询服务机构建立了战略伙伴关系 并与国内外众多基金公司 证券公司 PE VC 机构 律师事务所 会计师事务所结成战略合作伙伴 公司还拥有近 10 多年来对各行业追踪研究的海量信息数据积累 建立了多种海量数据库, 分为 : 宏观经济数据库, 行业月度财务数据库, 产品产量数据库, 产业进出口数据库, 企业财务数据库等 并将这些数据及时更新与核实 可以保证数据的全面 权威 公正 客观 多年来, 中商情报网为上万家企业事业提供了专业的投资咨询 信息咨询及研究报告服务, 并 得到客户的广泛认可 ; 我们坚信您也可以从中商情报网提供的资讯产品中洞察商业潜在的价值 和风险, 提高您的决策支持效率 Customer Service Hotline: Page 15 of 18

16 中商情报网管理团队和中商情报网的战略合伙人一直致力于为客户提供高价值的企业咨询服务 解决方案 服务研究咨询项目咨询投行咨询专项咨询竞争情况调研数据库咨询 内容行业研究报告 行业投资咨询报告 市场调查项目计划 可行性研究 价值分析 风险分析 商业计划书 项目融资 资金申请 资产评估 政府项目立项 产业园区规划咨询 PE 及 VC 投资咨询 IPO 咨询消费者研究 渠道研究 营销咨询 管理咨询 市场进入策略咨询竞争对手调研及监测 竞争策略研究 竞争环境研究 监测 企业战略研究 市场营销 / 促销策略分析 合作伙伴调研中国行业财务数据库 中国企业财务数据库 产品进出口数据库 中商情报网在调查工作中能够很好的借助国家部办委 行业协会等部门的资源为客户提供服务 ; 高层访谈的执行能力, 能够访问国家各个部委为企业提供全方位的政策导向 行业规划 ; 多年来针对工业领域的企业及用户调研的庞大数据库资源, 历史数据和企业 用户数据非常丰 福 国内权威市场研究公司, 具有行业内良好知名度 拥有多项自主开发的研究模型及专项咨询产品, 提供专业化的 市场研究整体解决方案 由国际专家和本土行业专家组成的资深项目团队, 为客户提供精准的研究服务 权威数据采集渠道, 持续 10 年的数据监测,7 年的国内市场研究经验, 超过 1000 多个市场研究案例 Customer Service Hotline: Page 16 of 18

17 中商情报网订购单回执表 单位名称联系人地址 邮编 部门联系电话手机传真 报告名称 : Travel and Tourism in Indonesia 报告格式 : PDF 电子版或印刷版 付款方式 : 银行 邮局 支票 其他 定购数量 : 份 请选择报告版本 : 1. PDF 电子版 0 元 / 份 2. 印刷版 0 元 / 份 3. PDF 电子版 + 印刷版 0 元 / 份总计金额万仟佰拾元 ( 小写 : 元 ) 预计付款日期年月日开户行 : 中国工商银行深圳黄贝支行开户名 : 深圳中商智汇咨询服务有限公司帐号 : 备注 : 此帐户可开具增值税普通发票 指定账号 开户行 : 中国工商银行深圳黄贝支行 开户名 : 深圳中商智业投资顾问有限公司 帐号 : 备注 : 此帐户可开具增值税专用发票 开户行 : 中国建设银行北京丰台支行 开户名 : 中商智汇 ( 北京 ) 咨询有限公司 Customer Service Hotline: Page 17 of 18

18 帐号 : 备注 : 此帐户只可开具增值税普通发票 款到后, 发票随后寄发 此账号为唯一指定账号 电话 : 传真 :(0755) 联系方法 深圳地址 : 深圳市福田区红荔路 1001 号银盛大厦 7 层邮编 : 北京地址 : 北京市右安门外大街 99 号国内贸易工程设计研究院 5 层 501 室邮编 : 网址 : 电邮 :service@askci.com 备注 请将订阅信息填好后, 传真至我中心客服部, 款到后发票随后寄发 Customer Service Hotline: Page 18 of 18