@UnisysEMEA #UnisysNOW. Commercial Sector. Enabling Innovation Through Industry Insight. Kelly Cook, Vice President, Commercial Sector, Unisys

Transcription

1

2 @UnisysEMEA #UnisysNOW Commercial Sector Enabling Innovation Through Industry Insight Kelly Cook, Vice President, Commercial Sector, Unisys

3 Unisys in #UnisysNOW Over 600,000 Life Science and Healthcare users are supported by Unisys 20% of global passenger boardings are processed though Unisys solutions 8 of the world s largest OEM brands rely on Unisys Time Critical support 40,000 POS devices are supported globally by Unisys Retail Over 200 million subscribers around the globe rely on Unisys Communication solutions 2017 Unisys Corporation All rights reserved. 3

4 @UnisysEMEA #UnisysNOW Commercial Sector Life Sciences & Healthcare Jeff R. Livingstone, PhD, Vice President, Life Sciences & Healthcare

5 The Winds of Change Identification of Market #UnisysNOW Data and IP security breaches have hit most Pharma & Healthcare companies. Compliance and regulatory intensity heavily impact the drug development cycle. Pharma M&A activity in 2016 exceeded $200B. Increased competitive pressures drive pharmaceutical cost and risk reduction. Generic equivalents continue to erode revenue and challenge pipelines Unisys Corporation All rights reserved. 5

6 The Conviction of Care Identification of Customer #UnisysNOW More Effective More Responsive More Affordable More Private Health Outcomes Remote Health Info Access Everything as a Service Information Fabric Digital Transformation Adaptive, Scalable Security 2017 Unisys Corporation All rights reserved. 6

7 Industry Needs Drive Technology Innovation Domain-based IP and #UnisysNOW Integrated Medical Device Management Global User & Field Support Patient Privacy & IP Protection Pharmaceutical Track and Trace Clinical Outcomes Management Patient Privacy and IP Protection Extending client value by combining cross-industry IP + key partnerships 2017 Unisys Corporation All rights reserved. 7

8 Life Sciences Innovation Lean Startup #UnisysNOW Ideation Repository Blue Bell, PA Launch Ideate Technology Development Malvern, PA Platforms Development Irvine, CA Security Technology Center Augusta, GA Proof Experiment Federal Technology Center Reston, VA Develop 2017 Unisys Corporation All rights reserved. 8

9 Unisys in Life Sciences and Healthcare Delivering Immediate #UnisysNOW Secure Mobility Supporting business applications, enabling faster response and handling of interactions between doctors and patients Hosted Data Center Provision of a secure cloud services environment, 99.9% uptime at a 40% lower cost Analytics, Automation and Self Service Driving a 36% reduction in service desk contacts Unisys supports 1.4 million Life Sciences incidents and service requests per year through its global service desk offerings 2017 Unisys Corporation All rights reserved. 9

10 Client Perception Transformative #UnisysNOW Enhancing productivity to facilitate more effective patient treatments With its strong knowledge of the pharmaceutical industry, its wealth of experience in delivering global transformation projects and its service delivery capabilities, Unisys is an obvious partner for us. Unisys approach will allow us to significantly reduce the number of service providers and gain a much better overview of our end user IT infrastructure, services and performance. Ultimately Unisys will support us in becoming a more efficient, productive, end-user-centered service organization. Dr. David Revich, Global Head of Vendor Management, End User Services and Service Integration, Merck KGaA Providing consistent innovation over more than two decades of exceptional service We rely on Unisys for network and security expertise and solutions that provide information integration, flow, accuracy and availability which continuously enriches and protects our patient environment. Walter J. Fahey, Maimonides Senior Vice President of Management Information Systems and CIO, Maimonides Medical Center 2017 Unisys Corporation All rights reserved. 10

11 Our Success Strategy Commercial Sector Travel and Transportation Dheeraj Kohli, Vice President, Travel and Transportation

12 Unplanned Outages Create Global #UnisysNOW Southwest Airlines cancels 370 more flights Friday as outage... Jul 22, Technical issues disrupted Southwest Airlines' operations system-wide, including Love Field, grounding flights and causing long lines at... United Airlines systems outage causes delays globally Fox News Oct 14, United Airlines has suffered an hours-long problem with its computer systems that resulted in delays and cancellations globally. Over 700 American Airlines Flights Cancelled After a Computer... Apr 16, All American Airlines flights have been grounded following a system-wide computer outage across the United States. The outage reportedly... Airline system glitch in Japan leaves 16,000 stranded Mashable Mar 22, Airline system glitch in Japan grounds 120 flights, leaves 16,000 stranded... airline carrier All Nippon Airways (ANA) experienced an outage on... All Delta Airlines flights grounded after systems outage... Jan 29, Delta Airlines announced that it suffered a system outage Sunday night that delayed all of its flights The airline's website and app were also down. British Airways Computer System Outage Affects U.S. Airports CBS... Sep 5, Computer outages struck British Airways check-in systems at numerous U.S. airports Tuesday evening Unisys Corporation All rights reserved. 12

13 Opportunity Lies in Connecting and Securing the Complex Landscape Stakeholder Management Control Authorities Ground Handlers Airlines Concessionaires ATC Airport Operator Weather Digital Freight Transformation Dynamic pricing Border control Landside Recognition Score cards Revenue accounting Dispatch planning Warehouse & Logistics Pre-Travel Parking Check-In Self Service Bag Drop Social Timeline Loyalty Piece level tracking Loyalty Real time tracking Home Printed Bag Tags Web Check-In Traveler Mobility Roaming Agents Retail Airside Food and Beverage Lounge Mgmt Integrated Security Micro Segmentation Common Boarding Airport Operational Excellence Alerts & Reports Operational Database Predictive Analytics IROPS Offer/Order Management & Distribution Baggage Ramp Turnaround Management Baggage Baggage Baggage Loading Unloading Start Unloading Start Chocks On Complete Fuel Boarding Take Off Inventory and Pricing Bags & Seats Booking Payment and Ticketing Airline.com Call Centers & Branches Indirect Channels Aerobridge Attach Passengers Deboard Cleaning Start Baggage Loading Cleaning Complete Finished Chocks off

14 Through Business-Led Solutions Over Strong Foundation of Products Airport Operations RESOURCES OPERATOR ALERTS Logistics Management System Cargo Connect ISM In-transit Service Manager CPS Cargo Portal Service LMS Logistics Management System CLIENTS LMS Flights and #UnisysNOW LMS Rating LMS Booking & Inventory MOBILE & HOME BAG TAGS PLANT- TRACK Cargo Revenue accounting LMS Sales & Air waybill Passenger Airline Availability Manager NDC Order Management REACT Schedule Change and Irregular Ops INFORMATION General Information LOAD CONTROL Weight and Balance SPACE Inventory CUSTOMERS LOYALTY (CLS) Frequent Customer DEPART Check-in and Boarding FLIGHTS Flight Data ROUTINGS Schedules SEATS Seat maps and selection BOOKING Reservations TICKETING Ticketing and Payment Baggage Reconcile Flight Information Display INTEGRATOR OPERATIONS DATABASE APPS BOARDING APPS CHECK-IN COMMAND & CONTROL REPORTS LMS Piece level tracking LMS Claims LMS ULD Control LMS Customs LMS Warehouse Operations SAS Cargo enjoys a long-standing and trusted relationship with Unisys. With Unisys participation, we are making air freight business easier for our customers, by introducing innovative solutions to an industry in need of new thinking and simplification. - Leif Rasmussen, President 2017 Unisys Corporation and CEO, All rights SAS reserved. Cargo Group 14

15 Case Studies Protecting the Travel & Transportation #UnisysNOW 30 year partnership processing approximately 100% of domestic air reservations in within the TravelSky Network As China s aviation industry continues to grow, the additional processing capacity within the robust, secure and flexible ClearPath Forward systems will enable us to process more transactions such as reservations and load calculations critical to flight safety quickly and securely. Zhu Xiaoxing, Vice President, TravelSky The recognized architect of the new secure interactive passenger and travel experience Passenger delight has always been one single goal for us at DIAL, and I strongly believe that we will achieve that with the opening and operation of T3. We have worked very closely with Unisys to implement the best ideas and solutions in the industry. Prabhakararao Indana, CEO - Airport Development, Delhi International Airport Limited 5.2% Forecasted Increased Passenger Volume* 50M Daily Queries 1M Reservations** 140 K+ Passengers 850 International Flights 5845 Tons of Cargo * CAGR, Source: 2015 Travelsky Annual Report ** One reservation may cover multiple passengers Delhi Airport Solution Oversaw the design and implementation of airport best practice and Integrated systems Integrated over 20 Airport Solutions from security, CCTV, check-in, baggage and building management 2017 Unisys Corporation All rights reserved. 15

16 Unisys: The Next Generation of Solutioning Solutions #UnisysNOW Intelligent Reaccommodation Demo 2017 Unisys Corporation All rights reserved. 16

17 Intelligent Reaccommodation Simplifying the hard tasks of irregular operations.

18 The App lists the problem cities identified, in this case Frankfurt. Select Frankfurt.

19 Monitoring: Frankfurt(FRA)

20 Monitoring: Frankfurt(FRA) 965 Passengers Impacted Outbound Destination: VIE 160 (80%) ZUR 225 (75%) LHR 400 (80%) CDG 180 (90%)

21 The departure window is widened to 10 hours...

22 and Vienna is selected.

23 The Re-assess option is selected and new reaccommodation options are calculated.

24 Vienna (VIE) is removed from the list. Vienna turns green.

25 Selecting Historic View shows historical performance data.

26 Thank You.

27