Passion for Details. The Fine Art of MRO Services

Transcription

1 Passion for Details The Fine Art of MRO Services

2 We want to optimize your fleet! At your service You need someone to keep a keen eye on your aircraft engines at all times someone who is always there to help you in case of unexpected problems. Wherever you are. Whenever you need it! For more than 20 years, Lufthansa Technik AERO Alzey, a subsidiary of the Lufthansa Technik Group, has set standards in the maintenance, repair and operation of aircraft engines, such as the PW 100-, PW 150-, and CF34-series, by means of new technologies, dedicated specialists and exemplary work processes. our ability to identify and fulfi ll your individual requirements. We guarantee on-site mobile team repair services on-wing within 24 hours no matter where you are. If maintenance or repairs should become necessary at one of our facilities, you can monitor each step of the repair and overhaul process in real-time via our Internet service pages. By choosing Lufthansa Technik AERO Alzey, you can be sure that you are choosing one of the best engine turbine technology partners in the world. Sights on perfection We re driven to ensure your safety and satisfaction. That s why we constantly improve

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5 Quality nanometer by nanometer. Quality is key We understand that the quality of our services is crucial for both your success and our success. Therefore, continuous controls and precise workmanship down to the fi ne detail are of the utmost importance to us. From the fi rst engine inspection to disassembly, and from cleaning to actual repair, all the way to the test run and fi nal assembly on site. With a wealth of experience, and via high-tech processes, we are able to minimize your costs. Using lasers and robot technology, the individual parts of your engine are thoroughly inspected, gauged and put back in shape. Your cost advantage We know that maintenance is one of the most costly factors in aviation. Quite often, the timely repair of a part can prevent future scrapping and help avoiding new investment amounting to millions. This is just one advantage of having an exacting and precise technical partner at your side. Experience shows that engines that are under our care considerably outperform the industry average. This means good news for you, since you can considerably reduce your operating costs. It s also good news for us, since we know you will be satisfi ed with our services.

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7 Our people make the difference. Depending on engine type, different engines have different overhaul periods. For those in charge of maintenance at airlines or maintaining a company fl eet, one can quickly loose track. Service right from the start Lufthansa Technik AERO Alzey monitors entrusted engines in fl ight with Engine Condition Monitoring (ECM) services. Whenever there is a notice of irregularities, or if a certain number of fl ight hours have been reached, you will automatically be informed by us. At your request, we can also provide what s a stand by machines all necessary spare parts and components. Hence, greater costs and damages and longer downtimes can be minimized. Of course, we also provide an AOG hotline available for you 24 hours / 7 days a week. In case of Aircraft On- Ground (AOG) issues, we can immediately help you: Int. +49 (0) We look forward to hearing from you! Convince yourself of our high standards of quality. Conveniently located close to Frankfurt s Rhine-Main-Airport, you ll fi nd our main service center in one of the most beautiful German wine-growing regions. We will gladly book a hotel room for you and take you on a personal tour through our facilities.

8 Facts and Figures Facts and Figures Facts The strong point of our Service Center located at Alzey, not far from Frankfurt Rhine-Main-Airport is the very individual treatment of each customer in response to their specific requirements. Founded 1987 Revenue in 2009: 155 Mio $ More than 300 customers worldwide Engines handled in 2009 CF (52% on wing) PW (28% on wing) PW (23% on wing) APU 12 MRO services that exceed industry standards Headquartered in Alzey, Germany close to Frankfurt Rhein-Main-Airport Overall Space 104,000 sq.ft. / m 2 US Service Center at Tulsa, OK Triple competence: MRO Development Production is a unique characteristic of the Lufthansa Technik Group AERO stands for Aircraft Engine Repair Overhaul

9 Facts and Figures Facts and Figures Country Argentina Bahrain Bosnia and Herzegovina Brasil Canada China Germany (EU) Laos Oman Egypt Philippines Russia Saudi Arabia Thailand USA Venezuela Vietnam Yemen Zimbabwe Aviation Authority Administracion Nacional de Aviacion Civil Argentina Civil Aviation Affairs (CAA) Directorate of Civil Aviation (BHDCA) Agencia Nacional de Aviacao Civil (ANAC) Transport Canada Civil Aviation (TCCA) Civil Aviation Administration of China (CAAC) Luftfahrt-Bundesamt (LBA) / European Aviation Safty Agency (EASA) Ministry of Public Works and Transportation/ Department of Civil Aviation of LAO P.D.R Directorate General of Civil Aviation and Meteorology (DGCAM) Egyptian Civil Aviation Authority (ECAA) Air Transportation Office (ATO) Federal Air Transport Agency General Authority of Civil Aviation (GACA) Department of Civil Aviation (DOA) Federal Aviation Authority (FAA) Instituto Nacional De Aeronautica Civil (INAC) Civil Aviation Administration of Vietnam (CAAV) Civil Aviation & Met. Authosity Civil Aviation Sector Civil Aviation Authority of Zimbabwe (CAAZ)

10 Customer Services LUCIS Lufthansa Technik AERO Alzey Customer Information System LUCIS supports our customers in maintaining control of vital issues of their technical operations, allowing them to keep a complete overview of their engines technical condition at any time and from any location in the world. You can access LUCIS through our homepage ( under Log-In in the top navigation bar. Click on Log-In to type in your individual User ID and password. Hit Go and you will be redirected to LUCIS.

11 Customer Services Customer Services Customer Services 24 / 7 AOG Service Rental engines, APUs and components Mobile repair teams Engine changes worldwide Customized maintenance programs and workscopes Maintenance planning Warranty Administration Wheels & Brakes Web-based Customer Information System

12 Technical Services MRO Capabilities General Portfolio General Portfolio PW 100 PW150 APU PW 901A GE CF 34 Wheels & Brakes Fuel Nozzle Overhaul a a a a a a Tooling Repair a a a a a a Rework a a a a a a a Trouble Shooting a a a a Mobile Repair a a a a a Customized Engineering Services a a a a Lease a a a a a Engine MRO Capabilities General Electric Canadair Challenger Series CL 601-1A/- 3A CF34-1A/- 3A/- 3A2 CL 601-3R CF34-3A1 CL 604 CF34-3B CL 800 CF34-3B1 Canadair Regional Jet Series CRJ -100 CF34-3A1 CRJ -100/- 200/- 440 CF34-3B1 CRJ -700/- 900 CF34-8C1 series CRJ -700/- 900 CF34-8C5 series Embraer Regional Jet Series ERJ -170/-175 CF34-8E series ERJ -190/-195 CF34-10E series Pratt & Whitney Canada ATR 42/72 Series ATR /- 320 PW120/121 ATR PW121A ATR PW127E ATR PW124B ATR PW127/127F Dornier 328 Series DO PW119B DO PW119C Bombardier Dash 8 Q Series Q 100 PW120A/121 Q 300 PW123/123B/123E Q 400 PW150 Pratt & Whitney Canada Embraer 120 PW118/118A/118B Fokker 50 Fokker 50 PW125B High Performance PW127B Fokker 60 Utility PW127B Miscellaneous CL - 215T/CL PW123AF Jetstream ATP PW126/126A AVIC/XAC Y7-200A PW127C llyushin IL PW127H APU MA - 60 PW127J Boeing APU PW 901A Wheels & Brakes MRO Capabilities CRJ-100/-200/-700/-900 ATR 42/72 Fokker 50/-70/-100 AVRO Regional Jet (BAe 146) DHC-8 Q 300/Q 400 EMB190/-195

13 Technical Services MRO Workflow 1. Incoming Inspection Boroscope inspection Incoming test run, if required Tailor-made workscopes to meet our customers expectations 2. Disassembly Engine disassembly Cleaning Non-Destructive Testing (NDT) Magnetic Particle Inspection (MPI) Fluorescent Penetrant Inspection (FPI) Robot system EloScan for Eddy Current Inspection (ECI) of rotating parts Parts inspection Optimized for a short Turn Around Time (TAT) 3. Parts Component Repair Repair, modification and refurbishment of parts and components High Speed Grinder with an integrated laser measurement system 5-Axis milling machine with integrated measuring system Certified welding staff State of the art painting booth 4. Assembly 5. Testing Two fully computerized test cells For turboprop engines, APUs and turbofan engines up to lbs thrust 6. Supporting Services OEM warranty administration Evaluation and recommendation of Service Bulletins Lease engine and lease engine pool On-site support / mobile repair teams Fuel Nozzle Repair and Overhaul QEC Repairs

14 Lufthansa A.E.R.O. GmbH Rudolf-Diesel-Strasse Alzey Germany Phone +49 (0) Fax +49 (0) Lufthansa Technik AERO Alzey GmbH Rudolf-Diesel-Strasse Alzey Germany Phone +49 (0) Fax +49 (0) AOG +49 (0)