Name Timing Presenters Location Welcome Reception "if you can find it " N/A Top Secret
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1 flx-disrupt.com Tues, 24 April: Pre-Conference Evening Welcome Reception "if you can find it " N/A Top Secret Wed, 25 April: Transforming the Airline Offer Presentation: Disrupt or Disappear Jim Davidson Presentation: Times Are a-changing, and So Is Your Offer Henry Harteveldt Presentation: Transforming Revenue Management Karl Isler Morning Tea Morning Tea N/A Foyer
2 Transforming the Airline Offer Presentation: Science. Who needs it? (We do.) Steven Luis; Dr. Shu-Ching Chen (FIU) Panel: RM Fantasy vs. Reality it s a fine line Case Studies: Dynamic offers: real stories, compelling results - Lufthansa Group Moderator: Karl Isler. Panelists: Stephen Luis, (FIU), Agnes Pomykala (Alaska Airlines), Scott Chandler (American Airlines), Roland Jaggi (Aegean Airlines) Christian Popp, Lufthansa Group Lunch Lunch Terrace
3 Transforming the Airline Offer Case Studies: Dynamic offers: real stories, compelling results - Aegean Airlines Case Studies: Dynamic offers: real stories, compelling results - Westjet Case Studies: You did WHAT with your merchandising program - Hawaiian Airlines Case Studies: You did WHAT with your merchandising program- United Airlines Panel: Q&A with the Airline All Stars Roland Jaggi George Bryan Jan Fogelberg Tye Radcliffe Moderator: Henry Harteveldt. Q&A with: Roland Jaggi (Aegean), George Bryan (Westjet), Jan Fogelberg (Hawaiian Airlines), Tye Radcliffe (United Airlines) Afternoon Tea Afternoon Tea Foyer
4 Transforming the Airline Offer Technology for Offer Transformation Show me that again please Tim Reiz and Manish Nagpal, Farelogix Breakouts Offer Engines in Action Seat Merchandising: Your fast track to revenue growth! Manish Nagpal; Michael Zumdiek, Farelogix Break Out Delicious Disruption Dinner Drinks reception Pool & Deck Dinner Pool & Deck Entertainment Pool & Deck TOTAL
5 Thurs, 26 April: The Future: Where will it take us? Welcome back Henry Harteveldt Presentation: Beyond buzzwords emerging technologies that matter Presentation: The PSS love/hate relationship where is this going, anyway? Panel: Preparing for disruption what airline leaders need to know Norm Rose Richard Clark Moderator: Henry Harteveldt Panelists: Norm Rose, David Orszaczky (Qantas), Christian Popp (Lufthansa Group), Tye Radcliffe (United), Veronica Hull (Virgin Atlantic) Morning Tea Morning Tea Foyer
6 NDC Adoption Presentation: NDC: are we there yet? Jim Davidson Case Studies: NDC Airline All Stars - American Airlines Neil Geurin Case Studies: NDC Airline All Stars - Emirates Bill Cavendish Case Studies: NDC Airline All Stars - Lufthansa Group Arber Deva Panel: Q&A with the NDC Airline All Stars Moderator: George Bryan Q&A with: Neil Geurin (American Airlines), Bill Cavendish (Emirates), Arber Deva (Lufthansa Group) Lunch Lunch Terrace
7 NDC Adoption Presentation: IATA Update Yanik Hoyles Panel: NDC across the distribution marketplace Panel: NDC and the GDSs It s game time! Moderator: Bill Cavendish Panelists: Charlie Sultan (SAP Concur), Moshe Rafiah (Travelfusion), Bill Brindle (HRG), Andreas Ochse (AER Ticket), Giulia Park (Skyscanner) Moderator: Yanik Hoyles Panelists: Ian Heywood (Travelport), Kathy Morgan (Sabre), Stewart Alvarez (Amadeus), Jim Davidson (FLX) MC Wrap Henry Harteveldt Afternoon Tea Coffee & Carriages or Carry On N/A Foyer Breakouts Offer Engines in Action Seat Merchandising: Your fast track to revenue growth! Manish Nagpal; Michael Zumdiek Break Out
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