Day One WEDNESDAY 11, February, Day Two THURSDAY 12, February, NSW Parliament House 6 Macquarie Street, Sydney

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2 Success through Synergy - Connect, Collaborate, Differentiate Industry Leaders & Educators Engagement Symposium WED February 11, & THU February 12, 2015 NSW Parliament House 6 Macquarie Street, Sydney Day One WEDNESDAY 11, February, 2015 Session Speaker International Air Transport Association (IATA) Ian Lorigan Registration (coffee/tea networking) MC Introduction / housekeeping TBA Host s welcoming message Rick Myatt Minister for Education (NSW) s address TBA AFTA s message Jayson Westbury Qantas Ltd Rob Harrison Coffee/tea break Panel discussion Managing human capital in travel & tourism industry inplace Recruitment, SkillsOne, Next gen Teams, ICR Management Sandra Chiles, Brian Wexham, Mahua Das, Ian Carew Reid Cornell University s Executive Program (Tourism) William Galvin OAM AFTA Travel Accreditation Scheme (ATAS) Gary O Riordan RTO Presentation TAFE Sydney Institute Deborah Hyam Major travel distributor - Helloworld Travel Group Colin Hamilton Lunch (Buffet style) International Tourism Research (visitor) presentation Japanese Market Masato Takamatsu Cruise sector - Cruise marketing Phil Hoffmann Coffee/tea break Retail travel agent CBD location Spencer Travel Group Penny Spencer Technology Supplier Global Distributions Systems Amadeus Guillaume Kozinski Rental car sector Russell Butler Rail sector - Rail Plus James Dunne Pre dinner drinks networking Dinner at the Stranger s dining room NSW Parliament House Day Two THURSDAY 12, February, 2015 Session Speaker Registration (coffee/tea networking) Senior Member of Parliament s message Hon George Souris NSW Department of Education (STS) Smart & Skilled program David Collins Technology Supplier Global Distribution Systems - Travelport Karen Curtin Taronga Conservation Society Australia Cameron Kerr Coffee/tea break Panel discussion Employability Skills University of Technology, Queensland Tourism Industry Council, NSW Tourism Industry Council Dr David Beirman, Daniel Gschwind, Dean Goddard Virgin Australia Lesley Portwain Major travel retailer - Flight Centre Limited Carole Cooper National Centre for Vocational Education Research (NCVER) Dr. Craig Fowler Service Skills Australia Yasmin King Lunch (Buffet style) Tourist Accommodation Australia Carol Giuseppi Restaurant & Catering Australia John Hart Mobile travel agency Roy Merricks International Air Transport Association (IATA) Ian Lorigan Host wrap-up message Rick Myatt -End -

3 DATE DAY 1 February 11, Wednesday PROGRAM CONTENT & PRICE SCHEDULE Booking open from 1 st October 2014 Early bird rates until COB 14 th November 2014 Over (5) hours of industry knowledge transfer sessions; Line up of premium senior industry speakers and travel business managers throughout the day; 2 Panel discussions; Networking opportunities, during 3 coffee sessions, sumptuous buffet luncheon, a great chance for you to engage with industry practitioners, senior government representatives, tourism councils and national educators. DAY 1 ( ONLY ) PRICE (including GST) Early Bird 180 Standard 220 DAY 2 February 12, Thursday Over (4) hours of industry knowledge transfer sessions and update; Line up of premium industry speakers and travel business managers throughout the day; 1 interactive panel session; Networking opportunities, during 2 coffee sessions, delicious conference luncheon DAY 2 ( ONLY ) PRICE (including GST) Early Bird 140 Standard 180 DAY 1 + DAY 2 February 11 & 12, Wed & Thu Day program only DAY 1 + DAY 2 DAY program only Over (10) hours of industry knowledge transfer sessions and update; Line up of premium industry speakers and travel business managers throughout the day; 3 Panel discussions; Networking opportunities, during 5 coffee sessions, 2 buffet lunches, a great chance for you to engage with industry practitioners. senior government representatives, tourism councils & national educators PRICE (including GST) Early Bird 320 Standard 400 A FULL PACKAGE February 11 & 12, Wed & Thu + Symposium Dinner as a full package Over (10) hours of industry knowledge transfer sessions and update; Line up of premium industry speakers and travel business managers throughout the day; 3 Panel sessions, Networking opportunities, during 5 coffee sessions, 2 conference lunches PLUS on Day 1 pre-dinner drinks and a full course dinner In the Strangers dining room while watching magnificent green lawns of the NSW Parliament House grounds under the backdrop of Sydney city skyline. A FULL PACKAGE PRICE (including GST) Early Bird 480 Standard 600 DINNER ONLY February 11, Wednesday Pre dinner drinks 3 course sumptuous dinner At the exclusive Strangers Dining Room at NSW Parliament House with the Government Ministers, travel & tourism industry leaders, industry associations, skills councils and national educators. PRE DINNER DRINKS + DINNER PRICE (including GST) Early Bird 160 Standard 200

4 PAYMENT METHODS Pay by direct deposit Account name: Bank: Australian Travel Education Pty Ltd NAB BSB: Account number: Please send your remittance advice to: (OR) FA (02) Pay by cheque Australian Travel Education Pty Ltd, Level 3, 309 Pitt Street, SYDNEY NSW 2000 Pay by credit card MASTERCARD, VISA, AMERICAN EPRESS (3% Credit Card Administration fee will apply on ALL cards). Please fill out the credit card authorisation form and send by fax to (02) Enquiries regarding accounts, invoices, payments, etc. shall be made to: Martin Mitchell EECUTIVE OFFICER - ADMINISTRATION T: (02) F: (02) admin@afta.edu.au All other enquiries regarding this symposium to: Rick Myatt Director AFTA EDUCATION AND TRAINING Australian Travel Education Pty Ltd T: (02) D: (02) F: (02) M: rhnmyatt@afta.com.au

5 Success through Synergy - Connect, Collaborate, Differentiate Industry Leaders & Educators Engagement Symposium WED February 11, & THU February 12, 2015 NSW Parliament House 6 Macquarie Street, Sydney REGISTRATION FORM TA INVOICE Australian Travel Education Pty Ltd ABN Date / /2014 This form enables you to: Register and attend the AFTA Education and Training Symposium 2015 Indicate attendance and book guests for Symposium Dinner Event Important to note: Note that all prices are inclusive of GST By completing this registration form you have read, understood and agreed to both the cancellation policies and the privacy statement as stated on this form. Please complete and return this form along with payment to: Australian Travel Education Pty Ltd, Level 3, 309 Pitt Street, SYDNEY NSW 2000 FA: (02) admin@afta.edu.au REGISTRATION DETAILS Contact Details Mr. Ms Mrs Miss Other (Please specify) Last Name First Name Organization Position Address Suburb/Town State Post Code Work Phone Work Fax Mobile Your role at our Symposium DELEGATE SPEAKER CORPORATE GUEST SYMPOSIUM REGISTRATION / Registration fee is per person and includes attendance to conference, morning tea, lunch, afternoon tea (as per the programme) NOT INCLUDING PRE DINNER DRINKS & A FULL COURSE DINNER / Early Bird rates are available up to the close of business day, 14 th November 2014.

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7 REGISTERATION CONDITIONS Cancellation Statement: Cancellations received in writing at this office no later than 10 business days prior to the event will be accepted and all fees refunded less an administrative fee of Cancellations received after this date cannot be accepted and will not be refunded. Transfer of registration: Transfer of your registration to another person is acceptable. The full name and details of the person that will replace you must be advised in writing to this office prior to the event. Non-attendance: No refunds will be made for non-attendance at the event. ADDITIONAL TICKETS FOR SYMPOSIUM DINNER Our symposium dinner will be held at the Strangers dining room at the NSW Parliament House. The price of which is in addition to the Day events unless you have purchased a FULL PACKAGE. You are welcome to bring your partner or friend with you, however, due to a limited capacity, we need to know in advance if you wish to purchase additional tickets for the dinner event. Wednesday, 11 th February (6:30pm to 7:00pm Pre dinner drinks), 7:00pm dinner (seated) I would like to purchase additional tickets for Symposium dinner per ticket = _ NOTE: PLEASE CONFIRM NO LATER THAN 30 th November 2014 DIETARY REQUIREMENTS For catering purposes at the conference and/or social events booked, please indicate if you or your guest(s) have special dietary requirements. We are certainly going to try our best to accommodate your request but NO guarantee can be made. Vegetarian PRIVACY STATEMENT AFTA Education and Training s Industry Leaders and Educator Engagement Symposium 2015 is bound by and committed to supporting the National Privacy Principles (NPP's) set out in the Privacy Amendment (Private Sector) Act 2000.

8 PAYMENT GUIDELINE All payments include the GST component. Charges paid by credit card will appear as Australian F e d e r a t i o n o f T r a v e l A g e n t s L i m i t e d on your credit card statement. PRICE CALCULATION Item1 DAY 1 Price for DAY ONE ONLY (February 11, 2015 Wednesday) EARLY BIRD = 180 STANDARD = 220 Item2 DAY 2 Price for DAY TWO ONLY (February 12, 2015 Thursday) EARLY BIRD = 140 STANDARD = 180 Item3 DAY (NO DINNER) Price for DAYS ONE & TWO (February 11 & 12, 2015, WED & THU) EARLY BIRD = 320 STANDARD = 400 Item4 FULL PACKAGE Price for FULL PACKAGE (February 11 & 12, 2015, WED & THU) Plus full course dinner EARLY BIRD = 480 STANDARD = 600 Item5 DINNER ONLY Price for full course dinner and pre dinner drinks ONLY (February 11, 2015 Wednesday) EARLY BIRD = 160 STANDARD = 200 TOTAL Credit Card Administration Fee + 3% GRAND TOTAL

9 Australian Travel Education Pty Ltd (trading as) AFTA Education and Training ABN TA INVOICE CREDIT CARD PAYMENT CONSENT FORM I, (Card holder name) from (Company Name & Address).. hereby agree to charge my credit card (as detailed below) for the amount of.. + GST... = %** = TOTAL.... being the payment of my purchase of item/s No. [ ] from the price calculation list on the previous page. Note: More than one item numbers place coma in between. ** 3.0% Credit Card Administration Fee TYPE OF CARD: (Please Tick One) Name on Card. Contact Number (Land line) (Mobile) Credit card number Expiry Date / / Amount in AUD. Security Code Signature